HomeMy WebLinkAbout2023 Annual Water Quality ReportSUMMER2024
EDITION
The City of Tigard provides clean, safe, dependable drinking water to the residents of Durham, King City, two-thirds of Tigard, and Tigard Water District.
Inside:
Tigard Water Source Information ..2
Tigard Water Service Area Map ....2
Learn More About Your Water .......2
The Purpose of this Report ............3
Information on
Detected Substances .....................3
Water Quality Analysis Results ..4-5
Lead… Are You at Risk?..................6
Source Water Assessment .............6
Definitions .......................................6
Drinking Water Contaminants .......7
Immuno-Compromised Notice .....7
Cryptosporidium ............................7
Frequently Asked Questions .........8
Your Water Bill?
Utility Billing ..........503-718-2460
Water Quality?
Jennifer Joe...........503-718-2599
jennifer@tigard-or.gov
Water Conservation?
Jennifer Joe...........503-718-2599
jennifer@tigard-or.gov
Backflow Prevention?
Hung Nguyen ........503-718-2603
hung@tigard-or.gov
Water Emergencies?
Public Works ..........503-718-2591
After-Hours Water Emergencies?
On-Call Service ......503-639-1554
General Inquiries?
Public Works ...........503-718-2591
Questions?
2023 ANNUAL WATER QUALITY REPORT
The Reservoir 18 and Pump Station project is moving
along smoothly. This ambitious project encompasses
the design and construction of a water reservoir,
alongside the installation of new waterlines and
the replacement of a temporary pump station. Set
against the scenic backdrop of Bull Mountain on
the west side, Reservoir 18 is strategically located
to serve the city’s 560-foot service area, ensuring a
reliable supply of water for years to come.
The project remains on track, adhering closely to
the original schedule. Concrete construction of the
reservoir has been successfully completed, marking
a significant milestone in the project’s timeline. DN
Tanks have wrapped the tank and executed pre-
stressing activities throughout the month of May.
Simultaneously, work continues apace on both the
Pump Station and the East Piping Upgrades, with
completion anticipated by the end of June. The final
touches, including surface restoration along the
piping upgrades route, are slated for July.
Start-up and testing both the reservoir and pump
station should begin in July with both assets
being placed online by the end of August. Once
the reservoir is online, Emery & Sons will begin
backfilling the tank and completing final site
grading. To facilitate these critical activities, Sunrise
Park will undergo temporary closure to the public
until construction reaches its conclusion.
To stay up to date on the project, please check out
the project webpage on the City of Tigard website.
https://www.tigard-or.gov/Home/Components/
FacilityDirectory/FacilityDirectory/33/
LET’STalk
New!
2 | 2023 Water Quality Report • City of Tigard Water Division
S O U R C E I N F O R M A T I O N
Where Does Tigard’s Water
Come From?
In 2023, Tigard’s drinking
water system delivered water
from the Lake Oswego-Tigard
Water Treatment Plant with
a supplemental supply from
groundwater wells.
Lake Oswego-Tigard Water
Treatment Plant
The Lake Oswego–Tigard Treatment Plant
withdraws water from the Clackamas River
Basin which encompasses nearly 940 square
miles. Drawn from the Clackamas River, the
pumped water moves through a pipeline
buried beneath the Willamette River to the
Lake Oswego – Tigard Water Treatment Plant
located in West Linn.
Who are our other partners?
In addition to our partnership with Lake
Oswego, Tigard is also a member of the
Regional Water Providers Consortium and the
Clackamas River Water Providers.
The Regional Water Providers Consortium
provides leadership in the planning,
management, stewardship, and resiliency
of drinking water in the Portland, OR
metropolitan region. They are comprised of 26
members which are located in the Clackamas,
Columbia, Multnomah, Washington, and
Yamhill Counties. Find out more about
the Consortium and its work in water
conservation, emergency preparedness, and
regional coordination at regionalh2o.org.
The Clackamas River Water Providers is a
coalition of the municipal water providers
that get their drinking water from the
Clackamas River who are working together
on water resource issues. The purpose of
the organization is to fund and coordinate
efforts regarding source water protection
and public outreach and education around
watershed issues, drinking water, and water
conservation, so that we can preserve the
Clackamas River as a high-quality drinking
water source and minimize future drinking
water treatment costs while being good
stewards of the river. For more information,
visit clackamasproviders.org.
How is your
drinking water treated?
The Lake Oswego-Tigard Treatment Plant
uses a conventional treatment process which
includes ballasted flocculation, intermediate
ozone, and biological filtration.
Ballasted Flocculation uses
micro-sand and a coagulant to settle
dirt, sediment and contaminants out of
the water.
Ozone is then added to remove unpleasant
taste and odor compounds and to provide
advanced treatment.
Biological Filtration through a deep bed of
granular activated carbon and silica sand
removes any remaining tiny microbes and
contaminants, such as cryptosporidium.
Beneficial biological activity removes
organic molecules that can produce
disinfection byproducts.
Filtered water is then disinfected using
small amounts of chlorine and the pH is
adjusted with caustic soda to prevent
corrosion of household plumbing.
Groundwater
During periods of high water demand, Tigard
supplements its supply with water from two
city-owned aquifer storage and recovery
wells, and a native groundwater well. All
groundwater sources are disinfected using
small amounts of chlorine.
Want to learn more about your water?
If so, the Water Advisory Board invites
you to attend the second Wednesday
at 5:30 p.m. on even number months.
Meetings are held at the Tigard Public
Works Building located at 8777 SW
Burnham St. Tigard.
The Partnership Committee is a four-
person advisory group with members
from the City of Tigard and City of Lake
Oswego City Councils. The Committee
provides oversight on issues and
topics of Partnership water operations,
budgets and requests. Individual
members will deliver information and
recommendations to their respective
City Councils as necessary. Meetings
are held every quarter, on Monday at
5:30 pm. Visit lotigardwater.org for
more information.
2023 Water Quality Report • City of Tigard Water Division | 3
The following list of chemicals and compounds
are what we test for on a regular basis. Most
chemicals are measured in parts per billion (ppb)
or parts per million (ppm).
Volatile Organic Compound: (21 compounds)
manmade chemical compounds such as
cleaning fluids, degreasers and plastics.
Information on Detected Substances
In 2023, water delivered to the TWSA met all regulatory requirements. More than 90 contaminants
are regularly sampled, both before and after the water is treated, to ensure it meets the more than
120 water quality standards for drinking water set by the Environmental Protection Agency (EPA) and
the State of Oregon. If a known health-related contaminant is not listed in this report, it was not
detected in the drinking water.
Barium is a naturally occurring element that
can dissolve in the groundwater supply.
Chlorine is added to maintain disinfection
requirements throughout the water
distribution system.
Chromium is found in discharge from
steel and pulp mills and is a naturally
occurring element. Chronic exposure to
chromium, in excess of the MCL, can cause
allergic dermatitis.
Disinfection Byproducts - Haloacetic
Acids (HAA) and Total Trihalomethanes
(THM) form through chemical reactions
between chlorine and naturally occurring
organic matter in the water. The careful
control of the disinfection process keeps
byproduct levels to a minimum, while
maintaining the required levels of chlorine.
Nitrate and Nitrite form through the
erosion of natural deposits, agricultural
activity and leaching of septic tanks.
Total Coliform Bacteria are naturally
present in the environment and may
indicate other potentially harmful bacteria
may be present. Chlorine is added to the
drinking water supply to kill these bacteria.
Turbidity is a measure of the amount of
sediment suspended in the water. This
sediment can interfere with disinfection
and provide a medium for microbial growth.
Large storm events can result in
increased turbidity.
Unregulated water quality standards are established as guidelines to assist public water
systems in managing drinking water for aesthetic considerations such as taste, color, and odor.
These contaminants do not present a risk to human health.
Calcium, Chloride, Iron, Magnesium, Manganese, Silica, Sodium and Sulfate are formed
through the erosion of natural deposits and may be added to water during treatment.
Radon is a naturally occurring radioactive gas that cannot be seen, tasted, or smelled.
Radon can be detected at very low levels in the groundwater supply. Based on the historical
levels of radon in groundwater combined with the limited amount of groundwater used, it
is unlikely to have negative health effects from radon in the water. Find more information
about radon from the EPA at epa.gov/radon.
The City of Tigard is responsible
for providing a clean, safe,
dependable supply of drinking
water to over 60,000 residents
in the Tigard Water Service Area
(TWSA). This service area includes
the cities of Durham, King City,
two-thirds of Tigard and the
Tigard Water District. Each entity
has representation on the Water
Advisory Board. The board offers
expert guidance to the Tigard City
Council on water-related matters.
This report summarizes Tigard’s
2023 water quality data.
Additional information is included
to inform, educate and update
consumers on water issues
affecting the community.
Have a question about
this report?
Contact Environmental Program
Coordinator Jennifer Joe at
503-718-2599 or
jennifer@tigard-or.gov.
Habla Espanol?
Este informe contiene información
importante acerca de su agua
potable. Haga que alguien lo
traduzca para usted, o hable con
alguien que lo entienda.
WATER SYSTEM
INFORMATION
The Purpose of
This Report
To learn about the health effects of contaminants, visit the Oregon Health Authority website at:
bit.ly/DrinkingWaterContaminants
Regulated Contaminants
Detected Unregulated (Secondary) Contaminants
Synthetic Organic Compounds:
(30 compounds) manmade chemicals,
including insecticides and herbicides.
Inorganic Compounds: (16 compounds)
naturally occurring minerals and chemicals
that are released into water through erosion
and leaching of mineral deposits.
What Else Do We Look For In Our Water?
2023 WATER QUALITY ANALYSIS RESULTS
Federal standards regulate contaminants to protect drinking water quality.Tigard and its water supply partners test for more than 200 regulated and unregulated contaminants.
Contaminant MCL MCLG TWSA Results
LOW Range HIGH
Violation?
Yes / No
Major Sources
in Drinking Water
MICROBIOLOGICAL CONTAMINANTS
Fecal Coliform and E.Coli
Bacteria
A routine sample and a
repeat sample are total
coliform positive and one
is also E. coli positive
0 0% of samples with detectable E.
coli or fecal coliform bacteria No Human and animal
fecal waste
Total Coliform Bacteria
Must not detect coliform
bacteria in more than 5%
of samples per month
0 0% of samples with detectable
total coliform bacteria No Naturally present in
the environment
Turbidity (NTU)5 N/A 0.03 0.15 No Erosion of
natural deposits
DISINFECTION RESIDUAL
Total Chlorine Residual Run-
ning Annual Average (ppm)4 4 0.92 1.06 No Additive used to
disinfect waterTotal Chlorine Residual at
Any One Site (ppm)NA NA 0.41 1.25 No
DISINFECTION BYPRODUCTS - HALOACETIC ACIDS
Haloacetic Acids Running
Annual Average (ppm)0.060 NA 0.0056 0.0074 No Byproduct of drinking
water disinfectionHaloacetic Acids at Any One
Site (ppm)NA NA 0.0032 0.0110 No
DISINFECTION BYPRODUCTS - TOTAL TRIHALOMETHANES
Total Trihalomethanes Run-
ning Annual Average (ppm)0.080 NA 0.0077 0.0113 No Byproduct of drinking
water disinfectionTotal Trihalomethanes at
Any One Site (ppm)NA NA 0.0035 0.0220 No
The definitions for the vocabulary listed above are available on page 6.
4 | 2023 Water Quality Report • City of Tigard Water Division
Contaminant MCL MCLG TWSA Results
LOW Range HIGH
Violation?
Yes / No
Major Sources
in Drinking Water
INORGANICS CONTAMINANTS
Barium (ppb)2,000 2,000 2.2 3.2 No
Erosion of natural deposits
Chromium - total (ppb)100 100 ND 2.3 No
Nitrate as Nitrogen (ppm)10 10 0.25 0.25 No
Nitrite as Nitrogen (ppm)1 1 0.25 0.25 No
RADIONUCLIDES
Radon (pCi/L)No Standard No Standard 163 189 No Erosion of natural deposits
UNREGULATED AND SECONDARY (REGULATIONS PROVIDE ADVISORY LIMITS ONLY)
Calcium (ppm)No Standard No Standard 6.2 7.1 No
Erosion of natural deposits
Chloride (ppm)250 250 2.8 3.0 No
Iron (ppm)0.30 0.30 0.04 0.13 No
Magnesium (ppm)No Standard No Standard 2.0 2.3 No
Manganese (ppm)0.05 0.05 0.0028 0.0041 No
Silica (ppm)No Standard No Standard 19 22 No
Sodium (ppm)No Standard No Standard 6.9 7.2 No
Sulfate (ppm)250 250 5.7 8.6 No
Contaminant 90th
Percentile
Number of Sites
Exceeding
the Action Level
MCLG Lead and Copper
Rule Exceedance
Action Level
Reached Typical Source
Copper (ppm) 0.03
0 samples (out of 34) exceed-
ed the copper action level of
1.3 ppm
1.3
More than 10% of the
homes tested have
levels above 1.3 ppm
No Corrosion of
household and
commercial plumbingLead (ppb)0.9
0 samples (out of 34) ex-
ceeded the lead action level
of 15 ppb
15
More than 10% of the
homes tested have
levels above 15 ppb
No
2023 Water Quality Report • City of Tigard Water Division | 5
2023 WATER QUALITY ANALYSIS RESULTS
6 | 2023 Water Quality Report • City of Tigard Water Division
Action Level (AL)
The concentration of a contaminant, which, if exceeded,
triggers treatment or other requirements that a water system
must follow.
Maximum Contaminant Level (MCL)
The highest level of a contaminant that is allowed in drinking
water. MCLs are set as close to the MCLGs as feasible using
the best available treatment technology.
Maximum Contaminant Level Goal (MCLG)
The level of contaminant in drinking water below which there
is no known or expected risk to health. MCLGs allow for a
margin of safety.
Maximum Residual Disinfectant Level (MRDL)
The highest level of a disinfectant allowed in drinking water.
There is convincing evidence that addition of a disinfectant is
necessary for control of microbial contaminants.
Non-Detected (ND)
Not detected at or above the MDL.
Not Applicable (NA)
Not applicable for the specified contaminant.
Nephelometric Turbidity Units (NTUs)
Turbidity is a measure of how clear the water looks. Turbidity
can interfere with disinfection and provide a medium for
microbial growth.
Parts per Million (ppm) or Milligrams per Liter (mg/L)
A unit measurement describing the level of detected
contaminants that is one part by weight of analyte to one
million parts by weight of the water sample. One part per
million corresponds to one penny in $10,000 or approximately
one minute in two years. One part per million is equal to
1,000 parts per billion.
Parts per Billion (ppb) or Mircograms per Liter (µg/L)
A unit measurement describing the level of detected
contaminants that is one part by weight of analyte to
one billion parts by weight of the water sample. One part
per billion corresponds to one penny in $10,000,000 or
approximately one minute in 2,000 years
Picocurie per Liter (pCi/L)
Picocurie is a measurement of radioactivity.
Treatment Technique (TT)
A required process intended to reduce the level of a
contaminant in drinking water.
Lead in the Drinking Water…Are You at Risk?
If present, elevated levels of lead can cause serious health problems,
especially for pregnant women and young children. Lead in drinking
water is primarily from materials and components associated with
service lines and home plumbing. The City of Tigard is responsible for
providing high-quality drinking water, but cannot control the variety
of materials used in plumbing components. When your water has
been sitting for several hours, you can minimize the potential for lead
exposure by flushing your tap for 30 seconds to 2 minutes before using
water for drinking or cooking. If you are concerned about lead in your
water, you may wish to have your water tested. Information on lead in
drinking water, testing methods and steps you can take to minimize
exposure is available from the Safe Drinking Water Hotline
(800-426-4791) or www.epa.gov/safewater/lead.
DEFINITIONS
In 2005, the Oregon Health Authority and the Department of
Environmental Quality conducted a source water assessment
for the aquifer storage and recovery wells and the native
groundwater well serving the Tigard Waster Service Area (TWSA).
In 2019, the report was evaluated and updated in conjunction
with other Clackamas River water providers. The purpose of the
assessment was to identify potential sources of direct and indirect
contamination in areas surrounding our wells. To view the reports,
contact Environmental Program Coordinator Jennifer Joe at
503-718-2599 or jennifer@tigard-or.gov
TWSA
2023 Water Quality Report • City of Tigard Water Division | 7
SPECIAL NOTICE FOR
IMMUNO-COMPROMISED PERSONS
Some people may be more vulnerable to contaminants in drinking
water than the general population. Immuno-compromised persons
such as persons with cancer undergoing chemotherapy, persons
who have undergone organ transplants, people with HIV/AIDS or
other immune system disorders, some elderly, and infants can
be particularly at-risk from infections. These people should seek
advice about drinking water from their health-care providers.
Environmental Protection Agency and Centers for Disease Control
and Prevention guidelines on appropriate means to lessen
the risk of infection by Cryptosporidium and other microbial
contaminants are available from the Safe Drinking Water Hotline
(800-426-4791).
In order to ensure that tap water is
safe to drink, the US Environmental
Protection Agency (EPA) sets
regulatory limits on the amounts
of certain contaminants in water
provided by public water systems.
The Food and Drug Administration
(FDA) sets limits on contaminants in
bottled water, which must provide the
same protection for public health.
The sources of drinking water (both tap water and bottled water)
include rivers, lakes, streams, ponds, reservoirs, springs, and wells.
As water travels over the surface of the land or through the ground, it
dissolves naturally occurring minerals and, in some cases, radioactive
material, and can pick up substances resulting from the presence of
animals or from human activity.
Drinking water, including bottled water, may contain small amounts of
some contaminants. However, the presence of contaminants does not
necessarily indicate that the water poses a health risk.
Contaminants that may be present in source water include:
Is a micro-organism (protozoan) naturally present in surface
water supplies throughout the world. Surface water supplies are
particularly vulnerable if they receive runoff or pollution from
human or animal wastes.
Since wildlife inhabit the Clackamas River Watersheds, managing
agencies regularly monitor for Cryptosporidium. Occasionally, this
monitoring detects low levels of Cryptosporidium.
New national standards further reduce the risks of illness
from Cryptosporidium. Symptoms of infection include nausea,
abdominal cramps and diarrhea.
Most healthy individuals
are able to overcome
the disease within
a few weeks.
However,
immuno-
compromised
people have
more difficulty
and are at
greater risk of
developing severe,
life threatening
illnesses. Immuno-
compromised individuals
are encouraged to consult their doctor regarding appropriate
precautions to avoid infection.
Cryptosporidium must be ingested for it to cause disease and may
be spread through means other than drinking water.
CRYPTOSPORIDIUM
Microbial Contaminants,
such as viruses and bacteria,
which may come from wildlife
or septic systems.
Inorganic Contaminants,
such as salts and metals.
Can occur naturally or result
from urban stormwater
runoff, industrial or domestic
wastewater discharges or
farming.
Pesticides and Herbicides,
May come from a variety of
sources such as farming,
urban stormwater runoff and
home or business use.
Organic Chemical
Contaminants,
such as synthetic and
volatile organic chemicals.
These are byproducts of
industrial processes, and
may come from gas stations,
urban stormwater runoff and
septic systems.
Radioactive Contaminants,
which can occur naturally.
More information about contaminants and potential health
effects is available from the EPA’s Safe Drinking Water Hotline
800-426-4791.
What the EPA Says About
Drinking Water
Contaminants
* * * * * * ECRWSS
POSTAL CUSTOMER
PRESRT STD
U.S. POSTAGE
P A I D
PORTLAND, OR
PERMIT # 1350
City of Tigard
PUBLIC WORKS DEPARTMENT
13125 SW Hall Blvd.
Tigard, OR 97223
This report was printed on recycled paper with environmentally friendly inks. Please remember to recycle.
8 | 2023 Water Quality Report • City of Tigard Water Division
Is fluoride added to our drinking water?
No. The Lake Oswego-Tigard Treatment
Plant does not add fluoride to the water,
but naturally occurring trace amounts
may be present when serving water
from seasonal groundwater sources (see
the Water Quality Analysis Results table
for more information about the current
year). You may want to consult with
your dentist about fluoride treatment to
help prevent tooth decay, especially for
young children.
Is our water soft or hard?
Our water is very soft. Most of the year
the hardness ranges from 3-8 parts
per million (ppm), or approximately ¼
to ½ a grain of hardness per gallon.
During the summer and in times of
emergency, some customers receive a
blend of groundwater from our aquifer
storage and recovery wells and native
groundwater well. The water from these
wells has a hardness of approximately
60 ppm (about 5 grains per gallon),
which is deemed moderately hard.
H2O FrequentlyAsked Questions
How can I get my water tested?
Contact Tigard Public Works at
503-718-2591 for information about a
free lead-in-water testing kit. For more
extensive testing, private laboratories
can test your tap water for a fee. Not
all labs are accredited to test for all
contaminants. For information about
accredited labs, call the Oregon Health
Authority, Oregon Environmental
Laboratory Accreditation Program at
503-693-4122.