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HomeMy WebLinkAboutRE_ HCC2026-0011 to respondent 4-7-2026 From: Ken Ross Sent: Tuesday, April 7, 2026 5:38 PM To: 'Lacey Shaia'; nbarnes@affinityproperty.com Cc: Fanno Creek Village Manager;Jenna Supplee Subject: RE: HCC2026-0011 Hi Lacey, Thank you for responding to our code compliance notice and providing documentation which demonstrates compliance.We received a follow up complaint from the tenant(see comments included below). Can you address the follow-up concerns? If you have any questions, please call me at 503-718-2581. Thank you for your assistance and compliance. Best regards, Ken The ceiling repair Nas said would happen today didn't. No one came today. It is frustrating that I was told twice over a period of time that they would move me temporarily while remediation was taking place- first to a one bedroom apartment then later a two bedroom apartment and they have reneged. I do not wish to leave my apartment. From: Lacey Shaia <LShaia@affinityproperty.com> Sent:Tuesday, April 7, 2026 3:34 PM To: Code Compliance<CodeCompliance@tigard-or.gov> Cc: Fanno Creek Village Manager<FannoCreekVillage@affinityproperty.com>;Jenna Supplee <JSupplee@affinityproperty.com> Subject: HCC2026-0011 You don't often get email from Ishaia@affinityproperty.com.Learn why this is important Hello Ken, I hope this email finds you well. I received the letter regarding the complaints on unit 13828 SW Fanno Creek Dr Unit 10 in Tigard. There was a property management company change on 1/31/2026 and since our acquisition,we have addressed all concerns brought to our attention, however, I would love to have more information on the exact complaint/alleged violations to ensure all is addressed. The letter outlines the different codes,though does not provide specific concerns within this home. I have provided invoices for some of the work that has been completed within this home in this last month and hope this will satisfy some of the concerns! 1 1) Lovett-scoped drains as a preventative measure and confirmed there were no animals present. 2) Eradicon-invoice from prior management showing squirrel activity. 3) Critter Control(2)-squirrel activity addressed /sanitizing treatment/one way doors installed (awaiting further invoices on the service) 4) Advanced Remodeling(2)-Ceiling/wall repairs/insulation 5) Christenson Electric-awaiting invoice for replacement of wiring/heater I have cc'd my coworker,Jenna, as I will be out of office until Tuesday,April 14th. I greatly appreciate any assistance you can provide so we can get this tackled! Best Regards, LAVA, Portfolio Manager Affinity Property Management 1303 SW 16th Ave I Portland, Oregon 97201 0: 503.892.0099 I D: 503.714.3394 www.affinityproperty.com AFFINITY 04 PROPERTY MANAGEMENT *Please note:I will be out of office April 8th-April 13th* 2