The URL can be used to link to this page

Home My WebLink AboutHCC2026-0011 from respondent 4-7-2026 From: Lacey Shaia <LShaia@affinityproperty.com> Sent: Tuesday, April 7, 2026 3:34 PM To: Code Compliance Cc: Fanno Creek Village Manager;Jenna Supplee Subject: HCC2026-0011 Attachments: Lovett - Drain Camera Invoice.pdf; Eradicon - Pest Treatment.pdf; FN Critter Control unit 13828-10.pdf; Critter Control Additional Service.pdf;Advanced - Hole Patches.pdf;Advanced - Ceiling Repairs.pdf You don't often get email from Ishaia@affinityproperty.com. Learn why this is important Hello Ken, I hope this email finds you well. I received the letter regarding the complaints on unit 13828 SW Fanno Creek Dr Unit 10 in Tigard. There was a property management company change on 1/31/2026 and since our acquisition,we have addressed all concerns brought to our attention, however, I would love to have more information on the exact complaint/alleged violations to ensure all is addressed. The letter outlines the different codes,though does not provide specific concerns within this home. I have provided invoices for some of the work that has been completed within this home in this last month and hope this will satisfy some of the concerns! 1) Lovett-scoped drains as a preventative measure and confirmed there were no animals present. 2) Eradicon-invoice from prior management showing squirrel activity. 3) Critter Control(2)-squirrel activity addressed /sanitizing treatment/one way doors installed (awaiting further invoices on the service) 4) Advanced Remodeling(2)-Ceiling/wall repairs/insulation 5) Christenson Electric-awaiting invoice for replacement of wiring/heater I have cc'd my coworker,Jenna, as I will be out of office until Tuesday,April 14th. I greatly appreciate any assistance you can provide so we can get this tackled! Best Regards, LAVA, Portfolio Manager Affinity Property Management 1303 SW 16th Ave I Portland, Oregon 97201 0: 503.892.0099 1 D: 503.714.3394 www.affinityproperty.com AFFINITY PROPERTY MANAGEMENT *Please note:I will be out of office April 8th-April 13th* 1 INVOICE Advanced Remodeling and carlos@buildingrepairspdx.com � Building Repairs LLC +1 (971)645-9524 -_.� 637 NE 138TH PL CCB#242181 AnVANCED VANCOUVER,WA 98684 WAL#ADVANRR779LF REMODELING AND BUILDING -REPAIRS LLC— Bill to Fanno Creek Village 13816 SW Fanno Creek Dr. Tigard,OR 97223 Invoice details Invoice no.:2106 Terms:Net 30 Invoice date:03/19/2026 Due date:04/18/2026 # Product or service Description Qty Rate Amount 1. WO#13828-10 -Remove ceiling damage drywall& 1 $960.00 $960.00 insulation -Patch large hole -Apply texture -Prime -Paint 2. Services -Add insulation 1 $180.00 $180.00 3. Services -Clean bathroom due to insulation 1 $150.00 $150.00 Total $1,290.00 INVOICE Advanced Remodeling and carlos@buildingrepairspdx.com � Building Repairs LLC +1 (971)645-9524 -_.� 637 NE 138TH PL CCB#242181 AnVANCED VANCOUVER,WA 98684 WAL#ADVANRR779LF REMODELING AND BUILDING -REPAIRS LLC— Bill to Fanno Creek Village 13816 SW Fanno Creek Dr. Tigard,OR 97223 Invoice details Invoice no.:2107 Terms:Net 30 Invoice date:03/19/2026 Due date:04/18/2026 # Product or service Description Qty Rate Amount 1. UNIT#13828-10 -Patch small holes in bedroom 1 $150.00 $150.00 Total $150.00 Ag,.tRITTER744 CONTROL® Critter Control Operations,Inc. ��•1 PO Box 6849 Marietta,GA 30065 800.334.0653 Account/ Invoice 12252964548076 Purchase Order Fanno Creek Village Apartments 13816 SW Fanno Creek Dr Tigard,OR 97223-6418 Critter Control Operations, Inc. PO Box 6849 Marietta, GA 30065 00000012252969001000000290742400000001040078 Please Return this portion with your payment Invoice 4548076 Date Description Quantity Amount Tax Total Service Address: 1386 SW Fanno Creek Dr Unit 10 Portland,OR 97223-8117 3/23/2026 Sanitizing Treatment $325.00 $0.00 $325.00 removed some nesting debris in attic space and did ecto and sanitized and removed one way door.job complete Adjustment $221.00 Account#1225296 Lic#: Total: $104.00 Commercial Applicators are licensed by the Department of Agriculture. Thank you for your business! Please visit https://www.trutechinc.com/online-bill-pay/ for online payment options,or call 800-842-7296 for assistance. Online Bill Pay Registration Number: AEA60258 Ag,.tRITTER744 CONTROL® Critter Control Operations,Inc. ��•1 PO Box 6849 Marietta,GA 30065 800.334.0653 Account/ Invoice 12252964548077 Purchase Order Fanno Creek Village Apartments 13816 SW Fanno Creek Dr Tigard,OR 97223-6418 Critter Control Operations, Inc. PO Box 6849 Marietta, GA 30065 00000012252969001000000290745700000003250043 Please Return this portion with your payment Invoice 4548077 Date Description Quantity Amount Tax Total Service Address: 1386 SW Fanno Creek Dr Unit 10 Portland,OR 97223-8117 3/23/2026 Ectoparasite Treatment $325.00 $0.00 $325.00 removed some nesting debris in attic space and did ecto and sanitized and removed one way door.job complete Adjustment $0.00 Account#1225296 Lic#: Total: $325.00 Commercial Applicators are licensed by the Department of Agriculture. Thank you for your business! Please visit https://www.trutechinc.com/online-bill-pay/ for online payment options,or call 800-842-7296 for assistance. Online Bill Pay Registration Number: AEA60258 B ox 82000 Vncuver,W8 FR � , ' �� (360)PO 747 71850 aservico e@eradicon.cA9862om I www.eradicon.com PEST MANAGEMENT RECIPIENT: Invoice #53894 Fanno Creek Village Issued 02/12/2026 13816 SW Fanno Creek Drive Due 03/14/2026 Tigard,Oregon 97224 Phone:888-405-8890 Total $565.00 SERVICE ADDRESS: 13816 SW Fanno Creek Drive Tigard,Oregon 97224 Squirrels- Unit 13828-10 Product/Service Description Qty. Unit Price Total 11/13/2025 Squirrels-Apartment Unit 1 3828-1 0- Initial Set Up 1 $375.00 $375.00 Wildlife Retrieval Fee Squirrels- 11/24(1), 12/29(1) 2 $95.00 $190.00 Subtotal $565.00 11/13-Unit 1 3828-1 0-Performed inspection of attic for any possible squirrel/rodent activity.Found evidence of both.Recommend setting up -OREGON-(0.0%) $0.00 camera and baiting the attic to monitor and see what is causing the noises. Total $565.00 Openings:none were found. 11/21 -Unit 1 3828-1 0-Squirrels. Placed a camera in the attic to monitor any wildlife and/or rodent activity that the tenant has been hearing. Placed Pay Now a squirrel cage in attic with REACTOR 27 monitoring. 11/24-Pulled a caught squirrel.Set a new baited cage. 12/29-Pulled the caught squirrel and replaced the cage with a freshly baited one. 1/26-Unit 1 3828-1 0-Squirrels Did not remove any equipment today,the tenant is still hearing noises above the master bedroom. Upon further inspection,there does seem to be increased activity in that area.Performed inspection for possible entry Page 1 of 2 R A ' ON PO Box 820800 Vancouver,WA 98682 (360)747-7150 I service@eradicon.com www.eradicon.com PEST MANAGEMENT Notes Continued... points.Could not see clearly enough because of a partition wall, but daylight was seeing coming from the Northeast corner of the unit.Management will need to hire roofers/contractors for that repair as it is outside our scope of work.Moved the cage and camera to the Northeast corner,and added 3 more rodent snap traps as well. 1 rodent was caught,disposed of the carcass and reset the trap. 2/11 -Pulled the cage,cameras,and trap. *Chemical Report available upon request* *Payment is due within thirty(30)days from the date of this invoice.Failure to pay within this term will result in a late fee of $25 per month which will accrue until payment is made.Please mention the invoice number when processing payment.Any discrepancies should be reported within fourteen(14)days of receipt.* Page 2 of 2 Service Agreement : t# e: 3/26/2026 itOli‘gROL® CRITTERV4 Corporate Office: 155 Woolco Drive, Marietta,GA 30062 Proposed By: Remit Payments to: Timothy Heffelbower Critter Control Operations,Inc.,PO Box 6849,Marietta,GA 30065 Toll Free: 800-334-0653 Fax: 770-977-1616 www.crittercontrol.com BILLING INFORMATION SERVICE INFORMATION Business Name:Fanno Creek Village Apartments Business Name: Fanno Creek Village Apartments Name: Nas Barnes Name: Nas Barnes Address: 13816 SW Fanno Creek Dr Address: 1386 SW Fanno Creek Dr Tigard, OR 97223-6418 Unit 10 Portland, OR 97223-8117 Phone: (425) 218-1551 Phone: (425) 218-1551 E-mail: AP386invoices@affinityproperty.com E-mail: AP386invoices@affinityproperty.com Description of Services Thank you for the opportunity to propose a solution for your nuisance wildlife issue. Rest assured,you have contacted the right company.We are committed to resolving your problem promptly, professionally,and with lasting results. Pest(s)Identified •Squirrels Concerns Squirrels in and around a home or business can create serious concerns for several reasons.Squirrels are agile, persistent animals that commonly gain access to attics, soffits, rooflines,vents,and wall voids.Once inside,they can cause extensive damage by chewing on wood, insulation,ductwork,and electrical wiring, increasing the risk of fire and costly structural repairs. In addition to property damage,squirrels can pose health risks.They may carry parasites such as fleas and ticks,and their nesting materials and droppings can contaminate insulation and indoor air quality. Squirrels may also become aggressive when cornered or protecting their young. Allowing trained professionals to properly identify,remove,and prevent squirrel activity provides peace of mind and ensures the issue is handled safely, humanely,and correctly from the start. Please see the information below outlining our company's history and ongoing commitment to education and excellence. Why Choose Our Team We are the largest wildlife and animal control company in the United States.Incorporated in the early 1980s,our company has been serving customers for more than five decades.We are registered with the Department of Agriculture and Natural Resources and take great pride in the technical expertise of our service team. Our comprehensive training and continuing education programs ensure that every Wildlife Service Technician is fully trained and equipped to handle any situation.Our technical support team includes wildlife biologists,herpetologists,entomologists,and bat and bird experts,providing unmatched depth of knowledge. We offer customized pest,animal,and wildlife control services for both residential and commercial properties.Regardless of project size,all customers receive the same high level of service and dependability.We are routinely recommended by leading pest control companies,as well as county and state agencies and universities.Our reputation—built by past and present customers—reflects the quality of our work. We are fully licensed and insured, including: • Workers' Compensation Insurance • Fleet Insurance • $5 million in liability insurance This coverage ensures protection for both our customers and their property. Our technicians arrive in clearly identifiable uniforms and fully decaled vehicles,so you always know who is on your property.Our management and service teams are readily available to assist with routine questions or emergency situations.Emergencies are handled on a priority basis,with prompt response times. Proposal Terms Due to the damage and contamination rodents can cause in a short period of time,this proposal is valid for 10 days.After that period,a reinspection may be required to confirm conditions have not changed and that pricing remains accurate.Services cannot begin until a signed proposal is received and a method of payment is secured. 1/5 Financing Options Critter Control and TruTech Wildlife offer the convenience of in-house financing through RAC,including 90 Days Same as Cash(interest-free). Ask me how! Contact Information If you have any questions, please contact Timothy 564-241-4573 Your satisfaction and peace of mind are our top priorities. We look forward to protecting your home with a thorough and effective wildlife control solution. Exclusion Service with Warranty Price/Visit Tax Discount Total Annual Job Hazard Analysis $0.00 $0.00 $0.00 $0.00 $0.00 An assessment of the property and work areas for potential hazards and implementing safety measures based on OSHA's Hierarchy of Controls—which includes elimination,substitution,engineering controls, administrative controls,and personal protective equipment—to ensure worker protection during operations. Full Exclusion Service $4,800.00 $0.00 $0.00 $4,800.00 $0.00 Professional wildlife exclusion to prevent current and future entry by nuisance wildlife,ensuring all expected entry points for the target pest—squirrels—are properly reinforced. Please note that rotted wood and existing structural damage are not covered under this service or warranty. Wildlife Control Service $599.00 $0.00 $0.00 $599.00 $0.00 The removal of squirrels from a home or business through trapping,one- way doors,or other required techniques. Clean Up Service $1,275.00 $0.00 $0.00 $1,275.00 $0.00 This service is designed to ensure a thorough decontamination, reducing health risks associated with previous wildlife activity.To ensure maximum effectiveness and safeguard our efforts,we highly recommend utilizing sanitization and ectoparasite services following the clean-up process. Sanitizing Treatment $975.00 $0.00 $0.00 $975.00 $0.00 Sanitizing treatment in wildlife management involves a thorough process to chemically treat areas affected by wildlife intruders.Wildlife professionals assess the extent of contamination and apply sanitizing agents to minimize harmful microorganisms and pathogens associated with wildlife presence.This treatment also addresses odors caused by wildlife activities. Ectoparasite Treatment $975.00 $0.00 $0.00 $975.00 $0.00 Service consists of treating the affected area(s)with products to eliminate adults, larva, nymphs,and/or eggs of ectoparasites such as fleas,ticks, mites,and bat bugs. TOTAL FIRST YEAR FOR THIS PROGRAM $8,624.00 TOTAL FIRST YEAR FOR ALL PROGRAMS $8,624.00 WARRANTY: CRITTER CONTROL CONDITIONALLY GUARANTEES THAT THE ABOVE LISTED STRUCTURE WILL BE FREE OF TARGETED ANIMAL FROM THE AREAS REPAIRED FOR THE AGREED UPON WARRANTY DURATIONS FROM DATE THAT THE WORK HAS BEEN COMPLETED.THE GUARANTEE APPLIES ONLY TO THE ANIMAL(S)DESIGNATED ON THIS CONTRACT. IF RE-ENTRY OCCURS DURING THE WARRANTY DURATION THROUGH THE AREAS REPAIRED,THE ANIMAL(S)WILL BE REMOVED AND NECESSARY EXCLUSION REPAIRS MADE AT NO CHARGE. CRITTER CONTROL WILL NOT BE RESPONSIBLE FOR ANY DAMAGE TO THE BUILDING OR ITS CONTENTS CAUSED BY THE ENTRY OF ANY ANIMAL INTO THE STRUCTURE.THIS WARRANTY MAY BE EXTENDED PAST THE ORIGINAL DURATION SUBJECT TO CRITTER CONTROL APPROVAL AND POSSIBLE ANNUAL RATE ADJUSTMENT. INSPECTION WILL BE MADE ONLY UPON CUSTOMER REQUEST. EXCLUSION REPAIRS TO AREAS DESCRIBED ABOVE CORRESPOND WITH THE DESCRIPTION NOTED ON THIS AGREEMENT AND ON THE INCLUDED GRAPH.WARRANTY WILL BECOME VOID SHOULD WORK COMPLETED BY REMOVED BY THIRD PARTY OR AN ACT OF GOD. FINANCE CHARGE will be assessed of 1.5%on invoices 31 days past due;equal to 18%APR.A$35.00 fee will be assessed on all returned c CANCELLATION:CUSTOMER MAY CANCEL THIS AGREEMENT AT ANY TIME PRIOR TO MIDNIGHT OF THE THIRD BUSINESS DATE AFTER THE DATE OF THIS TRANSACTION. I have read and understand the terms of the Agreement including the Exclusion and Limitations on the back page. 2/5 Customer Signature TERMS AND CONDITIONS These Terms and Conditions apply to all Services performed by Trutech LLC and Critter Control Operations Inc., herein referred to as "the Company" unless specifically identified. Contact Information: Trutech LLC - Phone: 800.842.7296/Critter Control Operations, Inc - Phone: 800.334.0653 CUSTOMER OBLIGATIONS: Customer understands that results of service are relative to and dependent upon the cooperation of the Customer as to housekeeping, appropriate sanitation, maintenance, accessibility of areas to be serviced, and reasonably necessary structural repairs and corrective measures. Customer agrees to extend all reasonably necessary cooperation to facilitate treatment and pest control. RELEASE AND LIMITATION OF LIABILITY: (a) Customer expressly releases Company from liability for any claim whatsoever including, but not limited to, personal injury (including stings or bites from fire ants, spiders, or any other pests) or property damage (to include the structure and its contents), unless caused by the gross negligence or willful misconduct of Company. Customer agrees that under no circumstances, except for the gross negligence or willful misconduct of Company, shall Company be liable for any amount greater than the amount paid by the Customer to Company for the services provided at the affected location(s). (b) IN NO EVENT SHALL EITHER PARTY BE LIABLE TO THE OTHER PARTY OR ANY OTHER PERSON FOR ANY INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL OR CONSEQUENTIAL DAMAGES RELATED TO THIS AGREEMENT OR THE SERVICES PERFORMED HEREUNDER INCLUDING, BUT NOT LIMITED TO, LOSS OF USE OR ANTICIPATED PROFITS, PRODUCTION DELAYS, BUSINESS INTERRUPTION, OR LOSS OF REPUTATION OR GOODWILL. DISPUTE RESOLUTION: (a)Arbitration. Any controversy or claim arising out of or relating to this Agreement or any other agreement between the parties, including but not limited to any contractual, tort and statutory claims, and any alleged claims for personal injury or property damage, shall be settled by binding arbitration. Unless the parties agree otherwise, the arbitration shall be held in the city of the corporate headquarters of the Party against whom arbitration is sought and administered under the Commercial Arbitration Rules of the American Arbitration Association ("AAA"). The parties expressly agree that the arbitrator shall follow (i) the substantive law of the state where the cause of action arose; and (ii) the terms and conditions of this Agreement. Either Party has the right to require a panel of three (3) arbitrators, 3/5 and the requesting Party shall be responsible for the cost of the additional arbitrators. Either Party may request at any time prior to the hearing that the award be accompanied by a reasoned opinion. The award rendered by the arbitrator(s) shall be final and binding on all parties. The Parties acknowledge and agree that this arbitration provision is made pursuant to a transaction involving interstate commerce and shall be governed by the Federal Arbitration Act. (b) Class Action Waiver. Any legal proceeding of any nature must be brought in the Party's individual capacity, and not as a plaintiff or class member in any purported class action, collective action, private attorney general action, or a multiple plaintiff or similar representative proceeding. MISCELLANEOUS: (i) Entire Agreement. This Agreement constitutes the entire agreement between Customer and Company with respect to the Services and supersedes all prior negotiations, representations or agreements relating thereto either written or oral, except to the extent that they are expressly incorporated herein. Unless otherwise expressly provided herein, no changes, alterations or modifications to this Agreement shall be effective unless in writing and signed by the respective parties hereto. If any term or provision, or portion thereof, is deemed to be invalid or unenforceable under applicable law, this Agreement shall be considered divisible as to each such term or provision, and such unenforceable term or provision shall not affect any other term or provision of this Agreement, and the remaining terms and provisions of this Agreement shall remain binding and be construed and enforced accordingly. This Agreement is the product of negotiations between the Parties and shall be construed without regard to any presumption or rule requiring adverse construction or interpretation against either party. (ii) Force Majeure. Company will be relieved of its obligations and may terminate this Agreement upon providing sixty (60) days' written notice if any of the obligations set forth in this Agreement are not met by the Customer, or in the event of a change in state or federal law that materially affects Company's obligations under this Agreement. Moreover, Company may terminate if it cannot perform its responsibilities due to (a) acts of God; (b) flood, fire, earthquake, or explosion; (c)war, invasion,hostilities (whether war is declared or not), terrorist threats or acts, riot, or other civil unrest; (d) government order or law; (e) actions, embargoes, or blockades in effect on or after the date of this Agreement; (f) action by any governmental authority; (g)national or regional emergency; (h) strikes, labor stoppages or slowdowns, or other industrial disturbances; (i) pandemic; (j) unavailability of pesticides or other supplies from ordinary sources; or(k) shortage of adequate power or transportation facilities. CHEMICAL INFORMATION WARNING: Virtually all pesticides have some odor which may be present for a period on time after application. If you or any member of your household believes you have sensitivity to chemical odor or chemicals, the Company recommends that you not have an initial or a subsequent service performed at your premises until you have consulted with your family physician. At your request, the Company will provide information about the chemicals to be used in treating the premises. State-Specific Licensing Information: AZ: Arizona Business License #9062. 4/5 CO: Commercial applicators are licensed by the Colorado Deparltuent of Agriculture. GA: The Georgia Structural Pest Control Act requires all pest control companies to maintain insurance coverage. Information about this coverage is available from this pest control company NC: North Carolina License #2014P TN: Trutech Tennessee Charter#4259. Critter Control Operations Charter# 5117 Trutech LLC: Business License #: 13625, 624018, 62420 Licensed and regulated by: Texas Deparltuent of Agriculture, P.O. Box 12847, Austin, TX 78711-2847. Phone (866) 916-4481, Fax(888) 232-2567. Customer information sheet available on website. www.trutechinc.com Critter Control Operations Inc.: Business License #: 742414, 775291 Licensed and regulated by: Texas Deparltuent of Agriculture, P.O. Box 12847, Austin, TX 78711-2847. Phone (866) 916-4481, Fax (888) 232-2567. Customer information sheet available on website. www.crittercontrol.com 5/5 Lovett Inc. LOV 6920 NE 42nd Avenue, Portland, Oregon 97218 AR:(971)888-4882 Service:(503)737-8423 BILL TO Fanno Creek Village Apartments 13816 Southwest Fanno Creek Drive Tigard,OR 97224 USA INVOICE INVOICE DATE 84188 3/18/2026 JOB ADDRESS Completed Date 3/18/2026 Fanno Creek Village Apartments Customer PO# 13828-10 13816 Southwest Fanno Creek Drive Payment Term Due Upon Receipt Tigard,OR 97224 USA Due Date 3/18/2026 DESCRIPTION OF WORK 3/18/2026 Jose Bldg 13828 Unit#10 Upon arrival,found office was closed,and no maintenance on site.Went to the building 13828,unit#10,upstairs unit,tenant opened the door for access.Started with a camera inspection on the bathroom right side of the main entrance door,Camerad bathroom sink, pushed camera 78'down stream to the transition from abs to 3034 pipe.Line is clean and no animal found,camera'd same bathroom tub drain,unable to pass the p-trap,it is holding normal water,moved to the kitchen sink,pushed camera 26'down, unable to pass due to all the turns in the drain line.The line has a lot of buildt up grease,recommended to mini hydro jet to flush and clean the drain line due to the grease,will possibly be a problem with back ups in the future. No other issues found in the drains lines. Nobody in office. VIDEO LINKS: Bathroom sink and tub drain. https://youtu.be/L3jNBJtOTZI?si=1KORH5PBRjbjA7tZ Kitchen sink. https://youtu.be/9ai0Fpm8bdA?si=9exHbwLbxrEDzF76 TASK DESCRIPTION QTY PRICE TOTAL DrainLaborFirstHrDrain Labor First Hour: 1.00 $189.00 $189.00 Drain Labor First hour DrainLaborAddHr Drain Labor Additional Hours: 1.50 $159.00 $238.50 Drain Labor Additional Hours SUB-TOTAL $427.50 TAX $0.00 TOTAL DUE $427.50 PAYMENT $0.00 BALANCE DUE $427.50 La DO YOU KNOW ALL OF THE SERVICES WE OFFER? PLUMBING I DRAIN CLEANING I EXCAVATION WATER& MOLD DAMAGE CLEAN-UP STORMWATER MANAGEMENT I DIRECTIONAL DRILLING CUSTOMER AUTHORIZATION I,the undersigned,am the owner/authorized person/party or tenant of the property/premises and authorize the work to be performed as requested and charged at the hourly labor rates listed below.Additional fees incurred by Lovett for items such as materials,subcontractors, permits,disposals,warehouse access fees will be charged to the customer as required at a cost plus markup. DRAIN -Standard Hourly Rate:$150-$200 -After Hours Hourly Rate:$250-$300 DRILL -Standard Hourly Rate:$165.00 -After Hours Hourly Rate:$247.00 EXCAVATION -Standard Hourly Rate:$147.00 -After Hours Hourly Rate:$220.50 MITIGATION -Standard Hourly Rate:$150.00 -After Hours Hourly Rate:$225.00 PLUMBING -First Hour Rate:$295.00 -Standard Hourly Rate(After first Hour):$215.00 -After Hours Hourly Rate:$325.00 VAC -Standard Hourly Rate:$250.00 -After Hours Hourly Rate:$325.00 In the case of an emergency repair request,I,the undersigned,confirm that I have the authority to authorize any and all work to be performed and acknowledge that the hourly rates charged are per person per hour and charged port to port. Sign here Date 3/18/2026 CUSTOMER ACKNOWLEDGEMENT I find and agree that all work performed by Lovett Inc.has been completed in a satisfactory and workmanlike manner. I have been given the opportunity to address concerns and/or discrepancies in the work provided,and I either have no such concerns or have found no discrepancies or they have been addressed to my satisfaction.My signature here signifies my full and final acceptance of all work performed by the contractor. Sign here Date 3/18/2026