HomeMy WebLinkAboutCode Compliance Record HCC2026-0011 (13828 SW FANNO CREEK DR Unit_10 TIGARD_ OR 97223) to complainant 4-13-2026 From: Ken Ross
Sent: Monday, April 13, 2026 11:46 AM
To: 'Cynthia'
Subject: Code Compliance Record HCC2026-0011 (13828 SW FANNO CREEK DR Unit:10 TIGARD, OR 97223)
Good morning Cynthia,
Thank you for the email updates. Please continue to keep us in the loop regarding the reported concerns.
Per our discussion,you can submit a public records request for all records associated with this code
compliance case by submitting a records request at the following link:
Public Records I City of Tigard
If you have any questions, please feel free to call me at 503-718-2581.
Thank you for your continued patience and assistance.
Best regards,
Ken
From: Cynthia <4flor@proton.me>
Sent: Saturday,April 11, 2026 12:42 PM
To: Ken Ross<kenro@tigard-or.gov>
Subject: Plan for inadequate remediation?Corrected for picture size problem
Hi Ken,
I sent you this April 10, but I have to apologize for the size of the images, when viewed on a laptop, that took over
the email. Here you should find images that you can click on a the bottom of the email.
Many thanks,
Cynthia Dorell
Dear Ken,
A general contractor(I believe Finnmark) came to my apartment yesterday. Nas, in apartment management,
wanted them to assess the roof from the attic above my apartment. They were told to look at my attic area only. I
asked them if they found any more points of entry (for wildlife) above my apartment and was told "not really". I told
them that Critter Control found rodent infestation in the attic above all the apartments in the building with mine being
the worst.
Although Nas was probably notified by Critter Control, I notified her on 3/13 of the above, that they found rodent
infestation in the attic above ALL the apartments in my building and also that my apartment is the worst as far as
bite marks.
It stands to reason that if they can find no further points of entry above my apartment then the rodents (and birds)
that are now above my apartment are coming in from other's apartments. On 4/1 an electrician working in the attic
said that the squirrel he saw in the attic that day he believes entered my apartment from my neighbor's apartment
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through a hole. (Please see attached photos taken by the electrician on 4/1, after remediation by Critter Control on
3/23/26 and 3/24/26.)
Apartment management is no longer working with Critter Control. Critter Control had recommended remediation of
the entire attic over all the apartments in the building, but on 3/24 their technician was told he was to only remediate
above my apartment. Timothy, the lead/contact from Critter Control, voiced concern about the possibility of black
mold in the attic above my apartment. I don't the results of the testing that was done for that.
How can there be a real solution to this infestation problem if points of entry from other apartments in the building
are not addressed? Also, how can there be assurance that the building is safe and healthy for all if the entire attic is
not adequately treated?
Thank you very much,
Cynthia Dorell
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