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Spring 2020 CITY 1 Tigard The City of Tigard provides clean,safe,dependable drinking water to the residents of Durham, two-thirds of Tigard, g. Roadmap for Our Water Future ong-term planning always has Tigard's existing water distribution system 1� L been a key component in the City includes four main pressure zones served by 260 w of Tigard's ability to meet customers' miles of pipe, 14 storage facilities,eight pump needs in a growing and diverse stations,and 21 active pressure reducing valve `�' community.All customers benefit from stations throughout the city's service area. v ��`` _ a highly reliable and redundant water system,much of which was planned The outcome of the process will be projects and O decades ago. programs to ensure water delivered from the city tijr - remains both high quality and reliable. This T'q?� In continuing with these efforts,Tigard is work will also inform the long-term financial currently updating the city's Water System Master forecasting of the utility. ■ Plan.This plan will perform an analysis of the city's current water system and guide future improvements. The Oregon Health Authority requires that the , Questions? plan evaluate needs for at least a 20-year period, and that it looks at key considerations like: Tigard has the answers! . Recommendations to address any deficiencies identified, Fun with General Inquiries? • A schedule or timeframe for Heavy Equipment Public Works improvements, and Dump trucks and backhoes 503-718-2591 • Any financing strategies. and bucket trucks, oh my! Celebrate Public Works with some The process of creating a master plan includes hands-on fun, both inside and Your Water Bill? building a computer model of the system and outside of the library. Go high in a running different scenarios,something Water bucket truck. operate a backhoe. ZPreguntas? Supervisor Aaron Beattie finds really cool. Tools, street signs and more fun Se habla espanol activities. Take home your own construction hat. More information: Utility Billing ad www.tigard-or.gov/pw 503-718-2460 Most people don't realize that we Tigard Public Library I FREE create a computer model of our Sat June 6 11-3 p.m. Water Emergencies? entire water system that includes Public Works usage from each property. We 503-718-2591 use this model to run different scenarios, and this is what drives After-hours the design and sizing of water Water Emergencies? mains, storage tanks and pump On-call Service stations. 503-639-1554 R Meet Our Staff: Can Have a David Howes , Thumb Start Watering Smart Today with the Weekly Watering �.. Number! 7� ` Here in the Portland metro area, we like to joke that summer officially starts July 5th. But, while summer weather may finally kick in then, we often start How long have you worked for the City of Tigard? watering our lawns and gardens the first or second Four years,but I feel like I have worked here my entire life. I've warm-ish spring day.And, we keep on watering them worked in water a little over six months.They even gave me my own until the fall rains begin. desk!!! I have quickly turned it into my home away from home. What many people don't know is that established What is your title and what do you do? plants (those that have been in the ground a year My Title is Utility Worker II. With this comes the responsibility to or two) usually don't need to be watered until the bring high quality water that is reliable to the city's customers. This warmer temperatures set in and dry out our clay also includes responding to customer service requests. Working in soil. In fact, spring can be a great time to conserve the Water Division means repairing water mains or leaks 24 hours water! per day,365 days per year. This allows me to use a variety of skills to maintain,install, and repair at a moment's notice. That's where the Weekly Watering Number (WWN) comes in. Sign up for the WWN and we'll tell you What do you like about your work? when to start watering and how much to water The water division is the career I have been looking for. Every day each week through mid-October. We will also there is something new and challenging. I like the ability to have send you a Weekly Tip, along with your WWN, the freedom I need to learn. Working for Tigard has been the best throughout the watering season to help you use place to use my knowledge and thrive without feeling like I am in water efficiently outdoors. the way. Sign up today: What is something that people might not know about regionalh2o.org/weekly-watering-number the work you do? Hmmmmm.....Let's see.....some people might not know that I provide coffee for the crew. This is a very important part of the day to have a cup of coffee in the morning:) Not a whole lot to do with water but still up there. Any interesting trivia or tidbits? There is the same amount of water on Earth as there was when j �j- the Earth was formed. The water from your faucet could contain molecules that dinosaurs drank. 0 � j/' Conservation i • �• here's no better time than Fix a Leak Week(March 16—22) to T track down household leaks that waste more than ONE TRILLION + gallons of water nationwide each year.Sometimes toilet leaks are easy to hear,but many times they can be silent—making them easy to miss.The only way to be absolutely sure that you don't have a leak? • Check! Learn how here:regionalh2o.org/toilet-water-use. ■ FREE Water Conservation Audits Find ways to use less water.The city offers free Water Audits to Tigard Water Service Area customers.A Water Conservation Specialist will help identify your irrigation system's inefficiencies and offer suggestions to correct them.Sign up today:www.tigard-or.gov/wateraudit or t 503-718-2591. 0 Protecting Our Water: Backflow Tests Due June 1 Everyone has the same water source,so we need to work together. Learn more about the work of Hung Nguyen,the city's Cross Connection Specialist.Hung works to ensure water delivered by the cites safe to drink. www.tigard-or.gov/backflow All Tigard water customers with in-ground lawn sprinkler systems are required to ,h have their backflow prevention devices tested by June 1,2020ur backflow device prevents stagnant or contaminated water from being drawn mt the drinking water supply.A person who is statecertifiedrn backflow testinSOL st perform the % �i dr and submit the results to the cit + Hung Nguyen—As part of his work as the city's Cross Connection Specialist,Hung tests the backflow prevention devices at each city owned property annually,about 60 devices total. Financial Assistance is Available for Water Utility Fees I , Customers who demonstrate a financial need may receive water �� utility fee assistance.This assistance is available to qualifying •tet' customers within the Tigard Water Service Area. Eligibility for the financial assistance program will be determined by St.Vincent de Paul using the U.S. Department of Housing and Urban Development (HUD) income criteria.The City of Tigard r partners with St.Vincent de Paul because the agency has a Tigard office and is already providing a similar service using HUD funds. For further information on this program, please contact St. Vincent de Paul at 503-684-8280. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 00 City of Tigard PRESRT STD PUBLIC WORKS DEPT. U.S.POSTAGE 13125 SW Hall Blvd. PAID Tigard, OR 97223 PORTLAND,OR g PERMIT#1350 * * * * * * ECRWSS POSTAL CUSTOMER aThis newsletter was printed on recycled paper with environmentally friendly inks. Please remember to complete the cycle and recycle this newsletter after it is read. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . The Lake Oswego Tigard Water Partnership continues to provide safe, reliable, high quality drinking water. The COVID-19 virus has not been detected in drinking-water supplies. Lake Oswego and Tigard invested in an advanced state-of-the-art water treatment plant that uses chlorination and ozone as a combined disinfectant. Ozone is a strong oxidizer that is highly effective against bacteria and viruses, especially in combination with chlorine. Learn more about drinking water and COVID-19: www.epa.gov/coronavi rus/coronavirus-and-drinking-water-and-wastewater. For the latest information: www.tigard-or.gov/corona