Right! Systems ~ C200037 CITY OF TIGARD-CONTRACT SUMMARY&ROUTING FORM
Contract Overview
Contract/Amendment Number: C200037a1
Contract Start Date: 10/14/19 Contract End Date: 10 31 24
Contract Title: NETWORKING,DATACENTER,SECURITY,IT INFRASTRUCTURE,AND IT CONSULTING
VIRTUAL DESKTOP SUPPORT SERVICES,DATABASE,BUSINESS ANALYSIS,SHAREPOINT,AND OFFICE 365
SERVICES
Contractor Name: Right! Systems,Inc.
Contract Manager: Mike Nolop
Department: IT
Contract Costs
Original Contract Amount: $100,000.00
Total All Previous Amendments:
Total of this Amendment: 0
Total Contract Amount: $100,000.00
Procurement Authority
Contract Type: Personal Services
Procurement Type: PCR 10.075 Contract Amendments
Solicitation Number:
LCRB Date: NNA
Account String: Fund-Division-Account Work Order—Activity Type Amount
FY N/A
FY
FY
FY
FY
Contracts & Purchasing Approval
Purchasing Signature:N"4m- WOJLr
Comments:Time extension.
DocuSign Routing
Route for Signature Name Email Address
Contractor Mark Wesding Mark.wesdinggrightsys.com
City of Tigard Steve Rymer stever&tigard-or.gov
Final Distribution
Contractor Scott Chun Scott.chun ri hts s.com
Project Manager Mike Nolop miken ti and-or. ov
Buyer Christine Moody christine ti and-or. ov
DocuSign Envelope ID:8DA67CD1-8805-4DFC-AAF7-CFE6B2C7A8F5
CITY OF TIGARD, OREGON
AMENDMENT TO CONTRACT NUMBER 0200037
FOR
NETWORKING,DATACENTER,SECURITY,IT INFRASTRUCTURE,AND IT CONSULTING
VIRTUAL DESKTOP SUPPORT SERVICES
DATABASE,BUSINESS ANALYSIS,SHAREPOINT,AND OFFICE 365 SERVICES
AMENDMENT #1
The Agreement between the City of Tigard,a municipal corporation of the State of Oregon,hereinafter called
City, and Right! Systems,Inc, hereinafter referred to as Contractor,is hereby amended as follows:
1. EFFECTIVE DATE AND DURATION
This Agreement is hereby extended for an additional three (3) years for a new expiration date of October
31, 2024.
IN WITNESS WHEREOF, City has caused this Amendment to be executed by its duly authorized
undersigned officer and Contractor has executed this Amendment upon signature and date listed below.
CITY OF TIGARD RIGHT!SYSTEMS,INC.
Docusignetl b
0...Sisn.d by:
y.
Sfuu I°u�+cy M'A X
3383A,5567e942^...
5134F6F562 D4C9...
ignature Signature
Steve Rymer Mark westling
Printed Name Printed Name
11/1/2021 10/27/2021
Date Date
Rev. 8/21
CITY OF TIGARD, OREGON-CONTRACT SUMMARY FORM
(TH1,,FORMA&STACCOWANYEVERY CONTRACT) 3 7
Contract Title: IT On-Call services-Services A,. B, C Number:
Contractor: Right! Systems Contract Total:
Contract Overview: Provide IT on-call and project services accordin,� to the RFP.
Initial Risk Level: ❑ Extreme ❑ High ❑Moderate ® Low
Risk Reduction Steps: Vendor will work with Tigard IT staff while providing services.
Risk Comments:
Risk Signature:
'Contract Manager: Mike Noloi, Ext: 2757 Department: FIS
Type: ❑ Purchase Agreement ❑ Personal Service ❑ General Service ❑ Public Improvement
❑ IGA ❑ Other: Start Date: 10/14/19_ End Date: 10/31/2021_
Quotes/Bids/Proposal: FIRM AMOUNT/SCORE
BridVeTech _ — _ 1
Ri.ht! Systems __ __ —_ 1
Account String: Fund-Division-Account Work Order-Activity Type Amount
FY 2020 On-Call As needed
FY 2021 On-Call As needed
FY 2022 On-Call As needed
FY 2023 On-Call As needed
FY
Upr�is - LCRB Date:
Department Comments: CP A't-
I le
Department Signature: A�z - 11-
t
Purchasing Comments:
Purchasing Signature:
City Manager Comments:
City Manager Signature:
After securing all required approvals, forward original copy to the Contracting and Purchasing Office along with a
completed Contract Checklist.
mCity ofTigard
FINANCE AND INFORMATION SERVICES
Req
uest for Proposal (RFP)
ON-CALL INFORMATION TECHNOLOGY SUPPORT AND
OTHER RELATED SERVICES
Proposers shall submit one (1)hard copy of their proposal along with one (1) electronic copy on a
portable USB drive (thumb drive).
Proposals Due: Wednesday,Augmst 28 2019-2:00 pm local time
Submit Proposals To: City of Tigard—Contracts &Purchasing Office
Attn: Jamie Greenberg,Purchasing Specialist
13125 SW Hall Blvd.
Tigard, Oregon 97223
Direct Questions To: Jamie Greenberg,Purchasing Specialist
Phone: (503) 718-2492
Email: jamie@tig rd-or.gov
City of Tigard 1 13125 SW Hall Blvd.,Tigard, OR 97223 1 (503) 639-41711 www.tigard-or.gov
PUBLIC NOTICE
REQUEST FOR PROPOSAL
ON-CALL INFORMATION TECHNOLOGY AND OTHER RELATED SERVICES
The City of Tigard is seeking sealed proposals from qualified firms to provide on-call Information Technology
support and/or related services on an as-required basis for the City. The City intends to perform a competitive
selection process based on qualifications, approach, and other criteria consistent with Tigard's Public
Contracting Rules. The City anticipates selecting at least one, and a maximum of three consultants for each
category. A firm capable of providing services in multiple categories may be selected for multiple categories.
It is the intent of the City to rotate work amongst the selected consultants to best extent possible, however,
selection of a particular consultant for a particular task or project will be based on the City's judgment of the
consultants' expertise, availability, and approach to such work. By agreeing to execute an on-call agreement
with the City, Consultant shall agree that there is no guarantee of any particular dollar value of work,and that
the City retains the sole right to make a selection for any individual project or task.
Proposals will be received until 2:00 pm local time, Wednesday, August 28, 2019, at Tigard City Hall's
Municipal Court Counter at 13125 SW Hall Blvd.,Tigard, Or 97223. No proposal will be considered unless
fully completed in a manner provided in the RFP packet. Facsimile and electronic (email) proposals will not
be accepted nor will any proposal be accepted after the stated due date and time. Any proposal received after
the closing time will be returned to the submitting firm unopened after a contract has been awarded for the
required services.
RFP packets may be downloaded from www. ard-or.gov/bids or obtained in person at Tigard City Hall's
Municipal Court Counter located at 13125 SW Hall Blvd.,Tigard,Or 97223. Proposers are required to certify
non-discrimination in employment practices, and identify resident status as defined in ORS 279A.120. Pre-
qualification of proposers is not required. All proposers are required to comply with the provisions of Oregon
Revised Statutes and Local Contract Review Board (LCRB) Policy. The City may reject any proposal not in
compliance with all prescribed public bidding procedures and requirements and may reject for good cause any
or all proposals upon a finding of the City if it is in the public interest to do so.
PUBLISHED: Dain° ournal of Commerce
DATE: Friday,August 9, 2019
RFP—On-Call Information Technology and Related Services 2 1 Page
Close—Wednesday,August 28,2019—2:00 pm
TABLE OF CONTENTS
TITLE PAGE
TitlePage--------------------------------------------------------------------------------------------------------1
Public Notice 2
Table of of Contents 3
SECTIONS
Section 1 Introduction 4
Section 2 Proposer's Special Instructions----------------------------------------------------------------------4
Section 3 Background---------------------------- -------- -------- -------- -------- -------- ------------ 7
Section 4 Scope and Schedule of Work..........................................................................8
Section 5 Summary of Service Categories_________ _________ _________ _________ ________ ___________ 9
Section 6 Proposal Content and Format _________ _________ _________ ________ ________ ___________ 9
Section 7 Proposal Evaluation Procedures________ _________ _________ _________ ________ ___________12
Section 8 Proposal Certifications............ ......... ......... ......... ......... ......... ..........15
Section9 Signature Page--------------------------------------------------------------------------------------------- 16
ATTACHMENTS
Attachment A Acknowledgement of Addendum----------------------------------------------------------------17
Attachment B Statement of Proposal_____________ _________ _________ ________ ________ _ _____ ___ ____18
Attachment C Proposer's Submitting Category Form ......... ......... ......... ........ ........19
Attachment D Sample Contract Template--------------_------------------------------------------------------------20
RFP—On-Call Information Technology and Related Services 3 1 Page
Close—Wednesday,August 28, 2019—2:00 pm
SECTION 1
INTRODUCTION
The City of Tigard is seeking sealed proposals from qualified firms to provide on-call Information Technology
and/or related services on an as-required basis for the City. The City intends to perform a competitive
selection process based on qualifications, approach, and other criteria consistent with Tigard's Public
Contracting Rules. The City anticipates selecting at least one, and a maximum of three consultants for each
category. A firm capable of providing services in multiple categories may be selected for multiple categories.
It is the intent of the City to rotate work amongst the selected consultants to best extent possible, however,
selection of a particular consultant for a particular task or project will be based on the City's judgment of the
consultants' expertise, availability, and approach to such. By agreeing to execute an on-call agreement with
the City, Consultant shall agree that there is no guarantee of any particular dollar value of work,and that the
City retains the sole right to make a selection for any individual project or task.
Proposals will be received until 2:00 pm local time,Wednesday,May 28,2019,at Tigard City Hall's Municipal
Counter at 13125 SW Hall Blvd., Tigard, Or 97223. No proposal will be considered unless fully completed
in a manner provided in the RFP packet. Facsimile and electronic (email) proposals will not be accepted nor
will any proposal be accepted after the stated due date and time. Any proposal received after the closing time
will be returned to the submitting firm unopened after a contract has been awarded for the required services.
Pre-qualification of proposers is not required. All proposers are required to comply with the provisions of
Oregon Revised Statutes and Local Contract Review Board (LCRB)Policy. The City may reject any proposal
not in compliance with all prescribed public bidding procedures and requirements and may reject for good
cause any or all proposals upon a finding of the City if it is in the public interest to do so.
SECTION 2
PROPOSER'S SPECIAL INSTRUCTIONS
A. PROPOSED TIMELINES
Friday.Au ru,- st 9,2019 Advertisement and Release of Proposals
Wednesda, August 28 2019—2:00 m Deadline for Submission of Proposals
October 2019 Award of Contract by LCRB
Mid October 2019 Commencement of Services
NOTE: The City reserves the right to modify this schedule at the City's discretion
B. GENERAL
By submitting a proposal, the Proposer certifies that the Proposal has been arrived at independently
and has been submitted without any collusion designed to limit competition.
C. PROPOSAL SUBMITTAL
Proposals must be signed and submitted no later than 2:00 pm,Wednesday,August 28, 2019, to the
address below. Each proposal must be submitted in a sealed envelope and designated with proposal
title. To assure that your proposal receives priority treatment,please mark as follows.
RFP—On-Call Information Technoloa and Related Services
City of Tigard—Municipal Court Counter
Attn: Jamie Greenberg,Purchasing Specialist
13125 SW Hall Boulevard
Tigard, Oregon 97223
RFP—On-Call Information Technology and Related Services 4 1 Page
Close—Wednesday,August 28, 2019—2:00 pm
Proposer shall put their name and address on the outside of the envelope. It is the Proposer's
responsibility to ensure that proposals are received prior to the stated closing time. The City shall not be
responsible for the proper identification and handling of any proposals submitted incorrectly. Late
proposals, late modification or late withdrawals shall not be considered accepted after the stated bid
opening date and time and shall be returned unopened. Facsimile and electronic (email) proposals will
not be accepted.
D. PROTEST OF SCOPE OF WORK OR TERMS
A Proposer who believes any details in the scope of work or terms detailed in the proposal packet and
sample contract are unnecessarily restrictive or limit competition may submit a protest in writing, to
the Purchasing Office. A protest may be submitted via facsimile. Any such protest shall include the
reasons for the protest and shall detail any proposed changes to the scope of work or terms. The
Purchasing Office shall respond to any protest and,if necessary, shall issue any appropriate revisions,
substitutions, or clarification via addenda to all interested Proposers.
To be considered, protests must be received at least five (5) days before the proposal closing date.
The City shall not consider any protest against award due to the content of proposal scope of work
or contract terms submitted after the established protest deadline. All protests should be directed to
the attention of Jamie Greenberg,Purchasing Specialist,and be marked as follows:
RFP Specification/Term Protest
City of Tigard—Contracts and Purchasing Office
Attn: Jamie Greenberg,Purchasing Specialist
13125 SW Hall Blvd.
Tigard, Oregon 97223
If a protest is received in accordance with section above, the proposal opening date may be extended if
necessary to allow consideration of the protest and issuance of any necessary addenda to the proposal
documents.
E. PROPOSAL SUBMISSION AND SIGNING
All requested forms and attachments (Signature Page, Acknowledgment Addendum, Statement of
Proposal, etc.) must be submitted with the Proposal and in the required format. The submission and
signing of a proposal shall indicate the intention of the firm to adhere to the provisions described in
this RFP.
F. COST OF PREPARING A PROPOSAL
The RFP does not commit the City to paying any costs incurred by Proposer in the submission or
presentation of a proposal,or in making the necessary studies for the preparation thereof.
G. INTERPRETATIONS AND ADDENDA
All questions regarding this project proposal shall be directed to Jamie Greenberg, Purchasing
Specialist. If necessary,interpretations or clarifications in response to such questions will be made by
issuance of an "Addendum" to all prospective Proposers within a reasonable time prior to proposal
closing, but in no case less than 72 hours before the proposal closing. If an addendum is necessary
after that time,the City,at its discretion,can extend the closing date.
Any Addendum issued, as a result of any change in the RFP,must be acknowledged by submitting the
"Acknowledgment of Addendum"with proposal. Only questions answered by formal written addenda
will be binding. Oral and other interpretations or clarifications will be without legal effect.
RFP—On-Call Information Technology and Related Services 5 1 Page
Close—Wednesday,August 28, 2019—2:00 pm
H. BUSINESS LICENSE/FEDERAL TAX ID REQUIRED
The City of Tigard Business License is required. Chapter 5.4 of the Tigard Municipal Code states any
business doing business in the City of Tigard shall pay a City of Tigard Business License. Successful
Contract will be required to present a copy of their City of Tigard Business License at the time of
contract execution. Successful Contractor shall also complete a W-9 form for the City at the time of
contract execution.
I. QUESTIONS REGARDING THIS REQUEST FOR PROPOSAL
Questions pertaining to this Request for Proposal process should be directed to Jamie Greenberg,
Purchasing Specialist,who can be reached at either(503) 718-2492 or jamie@tigard-or.gov. Technical
questions for categories will be addressed by the following:
• Category 1 Networking, Datacenter, Security, IT Infrastructure, and IT Consulting Services —
Mike Nolop,IT Manager—(503) 718-2757 mikenQtigard-or.gov
• Category 2 Virtual Desktop Support Services - Mike Nolop, IT Manager — (503) 718-2757
mikengtigard-or.g_ov
• Category 3 Database, Business Analysis, SharePoint, and Office 365 services - Mike Nolop, IT
Manager—(503) 718-2757 miken@tigard-or.gov
• Category 4- GIS Services -Preston Beck, GIS Coordinator 12reston@tiggrd-or.gov
J. PROPOSAL VALIDITY PERIOD
Each proposal shall be irrevocable for a period of One Hundred Twenty(120) days from the Proposal
Opening Date.
K. FORM OF CONTRACT
A copy of the City's professional services agreement template,which the City expects the successful
firm or individual to execute,is included as "Attachment D". The contract will incorporate the terms
and conditions from this RFP document and the successful proposer's response documents. Firms
taking exception to any of the contract terms shall submit a protest or request for change in accordance
with Section 2.1) "Protest of Scope of Work or Terms" or their exceptions will be deemed immaterial
and waived.
L. TERM OF CONTRACT
The term of the contract shall be a period of two (2) years with the mutual option to renew for up to
three (3) additional one-year periods. The total term of the contract cannot exceed five (5) years.
M. TERMINATION
The contract may be terminated by mutual consent of both parties or by the City at its discretion with
a 30 days' written notice. If the agreement is so terminated, Contractor shall be paid in accordance
with the terms of the agreement.
N. INTERGOVERNMENTAL COOPERATIVE PURCHASING
The firm submitting a proposal agrees to extend identical services under the same terms and
conditions to all public agencies in the region. Examples of work projects stated in this solicitation
reflect the City of Tigard usage only.
RFP—On-Call Information Technology and Related Services 6 1 Pa g e
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Each participating agency shall execute its own contract with the selected proposers for its
requirements. Any proposer, by written notification included with their proposal, may decline to
extend the prices and terms of this solicitation to any and/or all other public agencies.
O. NON-COLLUSION
Proposer certifies that this proposal had been arrived at independently and has been submitted without
collusion designed to limit independent bidding or competition.
P. PUBLIC RECORD
All bid material submitted by bidder shall become the property of the City and is public record unless
otherwise specified. A bid that contains any information that is considered trade secret under ORS
192.501(2) should be segregated and clearly identified as such. This information will be kept
confidential and shall not be disclosed except in accordance with the Oregon Public Records Law,
ORS 192. The above restrictions may not include cost or price information,which must be open to
the public.
SECTION 3
BACKGROUND
With a diverse economy, strong schools and outstanding parks, Tigard is one of the most livable cities in
Oregon. Since its incorporation in 1961,the city has grown to become a desirable and affordable community
in the Portland metro area. With a population of just over 50,000,Tigard blends the amenities of a modern
city with the friendliness and community spirit of a small town. Residents enjoy access to 18 miles of trails
and nearly 550 acres of parks and open spaces. Residents have a range of public transportation choices to
nearby Portland, Beaverton and Hillsboro. Other amenities include shopping at Bridgeport Village and
Washington Square Mall as well as easy access to multiple full-service medical facilities. The Cascade
Mountains, Oregon's famed beaches and the Columbia Gorge are all accessible as day trips.
The City has a robust Information Technology infrastructure and has an annual need for a wide range of
consulting services— e.g., the IT security, hardware, software, applications, and end user support. This
solicitation and the on-call agreements that will result are specifically targeted to smaller, short term projects
within the overall IT budgeting. For larger Information Technology projects and with Service Fees expected
to exceed $100,000, the City conducts project-specific qualifications-based solicitations in accordance with
Tigard's Public Contracting Rules. Being selected or not selected on this RFP will not affect any firms'ability
to propose on other consulting work for which the City issues a separate,project-specific RFP.
General work tasks, duties and expected deliverables are identified in Section 4 of this RFP. Categories of
Services for which the City intends to execute on-call agreements are identified in Section 5. Firms may
propose on one category or multiple categories, and will be evaluated on each specific category proposed, as
defined in Section 7 and Attachment C of this RFP. This RFP is structured to give the City access to full
service firms capable of providing services in multiple categories as well as smaller, specialty consultants that
may only provide services in one category. The evaluation and selection process have been structured to
eliminate, to the extent possible, any inherent advantages or disadvantages based on the size of the firm or
the extent of teaming arrangements. Teaming or subconsultant arrangements may be proposed, however,
only the qualifications of the principal firm will be evaluated. Individual firms should submit individual
proposals. If approved by the city, a selected firm with an executed on-call agreement may propose using
subconsultant(s) for individual task orders on an as-needed basis.
There are a wide variety of work categories and potential project work within those categories. The City's
intent is to contract with a variety of firms, of various sizes and types of expertise, to best cover the breadth
RFP—On-Call Information Technology and Related Services 7 1 Page
Close—Wednesday,August 28, 2019—2:00 pm
of possible services and the variable size/cost of projects. The City desires to contract with enough firms to
cover likely needs but not so many such that some firms are not likely to get work during the contract period.
SECTION 4
SCOPE AND SCHEDULE OF WORK
The listings below and in Section 5 are intended to indicate the broad and diverse range of services the City
may contract for, not the scope of a typical Task Order.
Networking,Datacenter, Security, IT Infrastructure, and IT Consulting
Vendor will provide engineering,configuration,and support services for any of the following
categories:
1. Networking infrastructure
2. Firewalls
3. Server hardware
4. Server virtualization technology
5. SAN storage
6. Backup&replication
7. WAN,LAN, and Wireless
8. Cloud based services
9. General IT consulting services
10. Security penetration and compliance testing.
B. Virtual Desktop Su ort Services
Vendor will provide engineering, configuration,and support services for any of the following
categories:
1. Citrix Workspace Suite of applications,virtual desktops,and virtual applications
2. Liquidware profile management,application layering, and stratosphere
3. Printer management
4. NVIDIA GRID solution
5. Virtual desktop workstations, thin client, zero client, and mobile access of virtual desktops and
applications
C. Database Business Anal•sis SharePoinL and Office 365 services
Vendor will provide engineering, configuration,and support services for any of the following
categories:
1. Microsoft Office 365 applications, security, compliance,and training
2. Microsoft SQL report writing, and SSRS integration
3. Microsoft Power BI
4. SharePoint 2016 and SharePoint Online
D. GIS Services
The City of Tigard expects to periodically need professional GIS services covering multiple disciplines
for various GIS related projects. The city uses SSRI products (ArcGIS Server,Desktop, and ArcGIS
Online) as well as Latitude Geographic's Geocortex Essentials product. GIS professional services may
fall into any of the following categories:
RFP—On-Call Information Technology and Related Services 8 1 Page
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1. System architecture analysis/design
2. GIS data conversion
3. Mobile GIS applications/development
4. Web-based mapping solutions
5. Business system integration
6. GIS analysis
7. GIS application development
8. Geodatabase design
9. Pedestrian and bicycle counting services
SECTION 5
SUMMARY OF SERVICE CATEGORIES
CATEGORY DESCRIPTION OF SERVICES
1 Networking, Datacenter,Security, IT Infrastructure and IT Consulting,=
2 Virtual Desktop Su ort Services-
3 Database, Business Anal}'sis, SharePoint, and Office 365 services-
---------.___---------------------------------------_---------
4 GIS Services - — - -
SECTION 6
PROPOSAL CONTENT AND FORMAT
A. FORMAT
Proposer must submit one original hard copy of their proposal and one electronic copy on a portable
USB (thumb) drive. To provide a degree of consistency in review of the written proposals, firms are
requested to prepare their proposals in the standard format specified below. Proposals should be
prepared simply and economically, providing a straightforward, concise description of the key
personnel's capabilities to satisfy the requirements of the City. Emphasis should be on completeness,
brevity,and clarity of content. All pertinent information shall be included in the body of the proposal.
1. Len h
The proposal must be organized in accordance with this section. Brevity is appreciated by the
City staff reviewing the proposals. The proposal may not exceed 15 sheets (30 pages), submitted
on double sided typed 8-1/2" x 11" paper. Font size should be 11 point or larger. Covers,
dividers,table of contents,Attachments A,B,and C,project sample cut sheets,staff resumes,and
any reference letters are not included in the above page count. See page limitation on resumes
and project samples below however. A proposal exceeding the specified number of pages may be
considered non-responsive, and the proposal may not be considered.
Key personnel resumes and project example information cut sheets, if included, shall be in a
separate Appendix at the end of the proposal. Irrespective of the number of categories selected,
Proposers may provide a maximum total of 10 sheets (20 pages) that consist of a combination of
resumes, project information cut sheets, and/or reference letters in the Appendix.
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2. Titles
Proposer should identify the RFP Title, name and title of contact person, address, telephone
number, fax number, email address and date of submission.
3. Transmittal Letter
The transmittal letter should be not more than two (2) pages long and should include as a
minimum the following:
a. A brief statement of the Proposer's understanding of the project and services to be
performed;
b. A positive commitment to perform the services described in the pertinent service categories;
and the names of persons authorized to represent the Proposer,their title,address and
telephone number(if different from the individual who signs the transmittal letter.)
4. Table of Contents
The table of contents should include a clear and complete identification by section and page
number of the materials submitted.
5. Resources and Deliverables
As contract conditions, successful proposers shall be required to agree that:
a. Upon completion of a project, copies of all materials generated in the course of the project
shall be provided to the City in reproducible hard-copy or original electronic format;and
b. All materials and documents acquired or produced in conjunction with a project shall be
delivered to and become the property of the City of Tigard,without restriction or limitation
of their future use.
c. No travel or expense fees will be charged to the City unless approved by the IT Manager prior
to beginning the project.
6. General Qualifications and Responsiveness
a. Provide a general summary of the proposer's breadth and depth of professional capabilities
and experience,including years in business,number and location of branch offices,local office
staffing level, and general professional focus. (Optional) Other useful information that may
be included in this section includes the total number and type of projects completed in the last
ten years and the number and type of projects currently under contract.
b. Provide the location of the primary office or offices from which work will be performed.
c. Provide a general organizational chart and the number and type of personnel (e.g., "four
network engineers, two SharePoint experts, three Service Desk technicians") available at the
primary office or offices from which work will be performed. (No specific names are
required).
d. Describe Key Management / Project Management personnel longevity, experience with the
company,and the office out of which they work.
e. Describe the Proposer's contract/task order review and signature protocols (e.g., who has
authority to sign a not to exceed task order and at what dollar level.)
f. Other information that you believe will assist the City in making its selection.
g. Minimum Qualifications—Proposers shall document their firm's ability to meet the following
minimum qualifications:
RFP—On-Call Information Technology and Related Services 10 1 P a g e
Close—Wednesday,August 28,2019—2:00 pm
1) Ability to meet Insurance and Indemnification requirements currently required by the City
(see attached Professional Services Agreement Template).
2) Meeting the Representations and Certifications required in the RFP.
3) Ability to execute a Professional Services Agreement with the City.
7. Understanding and Project Management Approach
This section should document the Proposer's understanding of, and approach to on-call, task-
order based consulting services. Proposers should address the following topics in this section:
a. The Proposers understanding of the City's programs,policies,decision making processes,and
organizational structure that creates the need for on-call services.
b. The Proposers general approach and assumptions for developing and negotiating the scope
of services and fee for a typical task order.
c. The Proposers general approach to assigning technical and project management staff to a
particular task, performing internal quality assurance/peer review, and completing the
identified deliverables on schedule and within budget. The proposer should address
particularly their approach to successful and efficient delivery of small to medium sized
projects.
8. Category Specific Company Qualifications
This section relates to the firm's experience and capacity of the Proposer to provide the category
specific services being proposed,as identified in Section 5 and as listed on Attachment C.For
each category,the proposal should provide details on the following:
a. A summary table listing example projects with brief descriptions and work categories
relevant to those projects that was conducted by the Proposer.
b. Information for representative projects, by name,type,location,date, and contract value,
performed within the last two years,which best characterize the firm's experience and
qualifications for that category of work. Please include the client contact name, address,
phone number and e-mail for each project where possible. If a sample project can apply to
more than one category,just indicate as such. As noted, the cut sheets can be located in the
Appendix, and are then subject to the separate page count limitation for the Appendix.
c. Key management/project management personnel that were assigned to the representative
projects listed and are potentially available for similar assignment on City of Tigard projects.
d. Reference letters from recent clients (to be provided in the Appendix),may be considered as
part of this scoring section.
9. Category_ Specific Technical Personnel
This section relates to the key personnel that would potentially be assigned to a specific task.
For each category, the proposal should provide details on the following:
a. Identify department managers / technical leads / key technical personnel by name, title, and
years of service with the company, what office they work at and where they reside in the
organizational structure. Indicate who typically will manage projects similar to ones described
in this RFP.
b. For key project management and technical personnel, provide relevant individual project
experience, areas of specialization or expertise, awards, registrations and certifications, and
overall technical capabilities and competence. (Note: Key technical personnel resumes (if
included in the Appendix) will be evaluated as part of this section.)
RFP—On-Call Information Technology and Related Services 111 Page
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B. ADDITIONAL INFORMATION
Please provide any other information you feel would help the Selection Committee evaluate your
firm for this project.
C. REFERENCES
Contractor must demonstrate successful past performance of the firm's ability to provide services as
set forth in this specification. Contractors must detail three (3) references to document experience.
References must be detailed in Attachment B "Statement of Proposal"
D. DISPUTES
Should any doubt or difference of opinion arise between the City and a Proposer as to the items to be
furnished hereunder or the interpretation of the provisions of this RFP,the decision of the City shall
be final and binding upon all parties.
E. CITY PERSONNEL
No Officer,agent, consultant or employee of the City shall be permitted any interest in the contract.
SECTION 7
PROPOSAL EVALUATION PROCEDURES
A. SELECTION AND EVALUATION PROCESS
A Selection Committee assembled by the City will review the written proposals. Proposals will be
evaluated to determine which ones best meet the needs of the City. After meeting the mandatory
requirements, the proposals will be evaluated on both their technical and fee aspects. The Selection
Committee will select the Proposer which best meets the City's needs based upon its evaluation of a
firm's proposal. Proposals will be evaluated in accordance with the following:
1. Completed Proposal submitted on time Pass/Fail
2. An original 121us one electronic copy on j2ortable USB drive of proposal Pass Fail
3. Transmittal letter Pass Fail
4. Software Resources and Deliverables Pass Fail
5. General Oualifications and Responsiveness 15 points
6. Understanding and Project Management—Approach 25 points
7. Category Specific Company Qualifications 30 points
8. Category- Specific Technical Personnel 30 points
TOTAL EVALUATION POINTS 100 POINTS
B. SCORING SUMMARY
The scoring format that will be used by the City will be similar to Table 6.13.1 below. Proposers will
be scored once by each evaluator for criteria 1 thru 6 and scored separately on Criteria 7 and 8 for the
individual categories on which they are proposing. Scoring by individual evaluators will be totaled to
obtain a total raw score for each proposal. Preliminary rankings will be developed based upon the
City's evaluation of each proposers' qualifications within the sub-categories on which they proposed.
After preliminary rankings are established, the evaluation team will also consider the type and range
of services that can be provided by individual proposers.
RFP—On-Call Information Technology and Related Services 12 1 Page
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TABLE 6.B.1
EXAMPLE J General i 1
Evaluation Criteria Max Score Score Score Score Score
1. Submitted on Time P/F P X X X
2. One Hard Copy and Copy on
USB Drive P/F P X X X
3. Transmittal Letter P/F P X X X
4. Software Resources and P/F P
Deliverables X X X
5. General Qualifications and 15 12
Responsiveness
X X X
6. Understanding and 25 18
Project Management Approach
X X X
7. Category Specific Company
Qualifications 30 X 25 28 23
8. Category Specific Technical 30 X 25 27 23
Personnel
TOTAL 100 80 Lid 76
C. INVESTIGATION OF REFERENCES
The City reserves the right to investigate references and the past performance of any Proposer with
respect to its successful performance of similar projects,compliance with specifications and contractual
obligations,its completion or delivery of a project on schedule and its lawful payment of employees and
workers.
D. CLARIFICATION OF PROPOSALS
The City reserves the right to obtain clarification of any point in regard to a proposal or to obtain
additional information necessary to properly evaluate or particular proposal. Failure of a Proposer to
respond to such a request for additional information or clarification could result in rejection of their
proposal.
E. INTENT OF AWARD
The City intends to select at least one and a maximum of three on-call consultants for each of the
categories listed in Section 5, however, not all categories may have unique selections. It is probable
and likely that one or more firths will be selected to provide services in multiple categories.
Final selections will be based on a consensus of the evaluation team,taking into account group scoring,
the number of candidates proposing for each category,the City's expectation of the type and volume
of work within each category, and the potential need of the City to obtain services spanning multiple
categories from a single firm for a specific project.
To maximize distribution of work among selected consultants, the City intends to rotate through the
list of selected firms as projects come up within specific categories for which multiple firms were
selected. However, the City makes no guarantees as to the actual amount of work, if any, to be
obtained by any particular firm. The City reserves the right to not rotate firms, depending on proven
RFP—On-Call Information Technology and Related Services 13 1 Page
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expertise, previous involvement in a similar project, or as otherwise determined to be in the best
interest of the City. The City also reserves the right to solicit and award work using a different
procurement process, as is determined to be in the best interest of the City.
F. PROTEST OF AWARD
In accordance with Tigard Public Contracting Rule 30.135,any adversely affected Proposer has seven
(7) calendar days from the date of the written notice of award to file a written protest.
G. PROPOSAL REJECTION
The City reserves the right to:
1. Reject any or all proposals not in compliance with all public procedures and requirements;
2. Reject any proposal not meeting the specifications set forth herein;
3. Waive any or all irregularities in proposals submitted;
4. Reject all proposals;
5. Award any or all parts of any proposal; and
6. Request references and other data to determine responsiveness.
RFP—On-Call Information Technology and Related Services 14 1 Page
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SECTION 8
PROPOSAL CERTIFICATIONS
Non-discrimination Clause
The Contractor agrees not to discriminate against any client, employee or applicant for employment or for
services, because of race, color,religion, sex, national origin, handicap or age with regard to, but not limited
to,the following:employment upgrading,demotion or transfer;recruitment or recruitment advertising;layoffs
or termination;rates of pay or other forms of compensation; selection for training;rendition of services. It
is further understood that any contractor who is in violation of this clause shall be barred from receiving
awards of any purchase order from the City,unless a satisfactory showing is made that discriminatory practices
have terminated and that a recurrence of such acts is unlikely.
Agreed by: �v�
Firm Name: C-
Address: '( —
Resident Certificate
Please Check One:
14 Resident Vendor: Vendor has paid unemployment taxes and income taxes in this state during the last
twelve calendar months immediately preceding the submission of this proposal.
Or
❑ Non-resident Vendor:Vendor does not qualify under requirement stated above.
(Please specify your state of residence:
Officer's sign tum
Type or print officer's name:
RFP—On-Call Information Technology and Related Services 15 Page
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SECTION 9
SIGNATURE PAGE
The undersigned proposes to perform all work as listed in the Specification section, for the price(s) stated;
and that all articles supplied under any resultant contract will conform to the specifications herein,
The undersigned agrees to be bound by all applicable laws and regulations, the accompanying specifications
and by City policies and regulations.
The undersigned,by submitting a proposal,represents that:
A) The Proposer has read and understands the specifications.
B) Failure to comply with the specifications or any terms of the Request for Proposal may disqualify
the Proposer as being non-responsive.
The undersigned certifies that the proposal has been arrived at independently and has been submitted without
any collusion designed to limit competition.
The undersigned certifies that all addenda to the specifications has been received and duly considered and
that all costs associated with all addenda have been included in this proposal:
Addenda: No. 1\ through No. inclusive.
We therefore offer and make this proposal to furnish services at the price(s)indicated herein in fulfillment of
the attached requirements and specifications of the City.
Name of firm: �( �\j 1. 5 -A 5—( 10 L-
Address: b 0 Q 43�1 • P 5 y 1'{ E C-
0 - "I S 1
Telephone Number: 13 C D 13-1 Fax Number:
By: Date: q
(S' a#�e-o Authorized Official. If partnership,signature of one partner.)
Typed Name/Title: ��.
If corporation, attest:
(Corporate Officer)
Corporation ❑ Partnership ❑ Individual
Federal Tax Identification Number (TIN): ' _
RFP-On-Call Information Technology and Related Services 16 Page
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ATTACHMENT A
CITY OF TIGARD, OREGON
ACKNOWLEDGMENT OF ADDENDA
Project Title: On-Call Information Technology and Related Services
Close: i,�C�(? J 511 Zr-{713 t"32, �-} , ?tet �'l — Z'� I'1
r
I/WE HAVE RECEIVED THE FOLLOWING ADDENDA (If none received. write `None Received-µ:
1. CL� D 3.
2. 4.
C? / It
Date
Signature of Proposer
Title
Corporate Name
RFP—On-Call Information Technology and Related Services 17 Page
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ATTACHMENT B
CITY OF TIGARD, OREGON
STATEMENT OF PROPOSAL
Name of Consultant: V-A 6Ytq 1. 151 5-rc n S I t�L
Mailing Address: 0 t LLAVkc 1'rG 0Z N c Ts o k-7e C
Contact Person: ��v`
Telephone: 5- 3-1'70-245" Fax: Email: 70 ►�.Gv'�Z�"�-a (�<<�7SY S.�sCl
accepts all the terms and conditions contained in the City of Tigard's Request for Proposal for On-Call
Information Technology and Related Services and the attached template Professional Services A eement:
Siorized representative Date
Type or print name of authorized representative Telephone Number
�a (,, o Q Sa - 1 --a -- d(.S�
Type or print name of person(s) authorized to negotiate contracts Telephone Number
REFERENCES
Cl-T,( aFTl6rQ _ 'S03 2757
Reference#1 Telephone Number
c x(ao, n\t4e 0"to
Project Title Contact Individual
\,P,] k P\Ljro k-Z-OPS Or--�(Z ?66 - - �-:?Z
Reference #2 Telephone Number
CC 0- 111 (� YtNT-1 W E I--1 J
Project Title Contact Individual
LL0L15 ColiryTL--1 56o- -7tio 2 'sS
Reference#3 Telephone Number
0'3,6,1r VA l 31C-0- f5A'1 I J f-
Project Title Contact Individual
RFP-On-Call Information Technology and Related Services 18 1 Page
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ATTACHMENT C
PROPOSER'S SUBMITTING CATEGORY FORM
(Company Name) does hereby propose
to provide the City of Tigard with On-Call Civil Information Technology and Related Services,as defined in
Section 4 and Section 5 of the City's Qualification-based Request for Proposal.
Category IT Services Mark with"X"
1 Networking,Datacenter,Security, and Infrastructure Services
2 Virtual Desktop Support Services
3 Database,Business Analysis,SharePoint,and Office 365 services
4 GIS Services
Authorized Signature: Date: `t !
RFP—On-Call Information Technology and Related Services 19 Page
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ATTACHMENT D
SAMPLE CONTRACT TEMPLATE
CITY OF TIGARD,OREGON
PERSONAL SERVICES CONTRACT
CONTRACT TITLE
THIS AGREEMENT made and entered into this day of by and between the City of
Tigard,a municipal corporation of the State of Oregon,hereinafter called City,and ,hereinafter called
Contractor.
RECITALS
WHEREAS,the City's fiscal year budget provides for services related to ;and
WHEREAS, City has need for the services of a company with a particular training, ability,knowledge, and
experience possessed by Contractor,and
WHEREAS, City has determined that Contractor is qualified and capable of performing the professional
services as City does hereinafter require,under those terms and conditions set forth,
THEREFORE, the Parties agree as follows:
1. SERVICES TO BE PROVIDED
Contractor will initiate services immediately upon receipt of City's notice to proceed together with an
executed copy of this Agreement. Contractor agrees to complete work that is detailed in Exhibit A,
incorporated herein by reference.
2. EFFECTIVE DATE AND DURATION
This Agreement is effective upon the date of execution and expires on , unless otherwise
terminated or extended. All work under this Agreement must be completed prior to the expiration of
this Agreement.
3. COMPENSATION
The City agrees to pay Contractor in accordance with the fee schedule outlined in Exhibit A. The
total amount paid to the Contractor by the City may not exceed and /100 Dollars
($ ). Payments made to Contractor will be based upon the following applicable terms:
A. Payment by City to Contractor for performance of services under this Agreement includes all
expenses incurred by Contractor, with the exception of expenses, if any, identified in this
Agreement as separately reimbursable.
B. Payment will be made in installments based on Contractor's invoice, subject to the approval of
the City Manager, or designee, and not more frequently than monthly. Unless otherwise agreed,
payment will be made only for work actually completed as of the date of invoice.
C. Payment by City releases City from any further obligation for payment to Contractor for services
performed or expenses incurred as of the date of the invoice. Payment may not be considered
acceptance or approval of any work or waiver of any defects therein.
D. Contractor must make payments promptly,as due, to all persons supplying labor or materials for
the performance of the work provided for in this Agreement.
RFP—On-Call Information Technology and Related Services 20 1 Page
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Contract Number �Q l/y�
CITY OF TIGARD,OREGON
PERSONAL SERVICES CONTRACT
IT-ON CALL
NETWORKING,DATACENTER,SECURITY, IT INFRASTRUCTURE,AND IT CONSULTING
VIRTUAL DESKTOP SUPPORT SERVICES
DATABASE, BUSINESS ANALYSIS,SHAREPOINT.AND OFFICE 365 SERVICES
THIS AGREEMENT made and entered into this 14`h day of October, 2019 by and between the
City of Tigard, a municipal corporation of the State of Oregon, hereinafter called City, and Right!
Systems,Inc,hereinafter called Contractor.
RECITALS
WHEREAS, the City's 2020 fiscal year budget provides for services related to Information
Technology;and
WHEREAS,City has need for the services of a company with a particular training,ability,knowledge,
and experience possessed by Contractor,and
WHEREAS, City has determined that Contractor is qualified and capable of performing the
professional services as City does hereinafter require,under those terms and conditions set forth,
THEREFORE,the Parties agree as follows:
1. SERVICES TO BE PROVIDED
Contractor will initiate services immediately upon receipt of City's notice to proceed together
with an executed copy of this Agreement. Contractor agrees to complete work that is detailed
in Exhibit A,incorporated herein by reference.
2. EFFECTIVE DATE AND DURATION
This Agreement is effective upon the date of execution and expires on October 31, 2021,
unless otherwise terminated or extended. The Parties may agree on three (3) additional one
(1) year extensions to the Agreement. At no point can this Agreement exceed five (5) years.
All work under this Agreement must be completed prior to the expiration of this Agreement.
3. COMPENSATION
The City agrees to pay Contractor in accordance with the fee schedule outlined in Exhibit A.
The Contractor will be paid on an hourly rate based upon the"Schedule of Rates"in Exhibit
B of this agreement. No task order assigned under this Agreement may exceed One Hundred
Thousand and No/100 Dollars($100,000.00)at any point,including all change orders assigned
to the particular task order. Payments made to Contractor will be based upon the following
applicable terms:
A. Payment by City to Contractor for performance of services under this Agreement includes
all expenses incurred by Contractor,with the exception of expenses,if any, identified in
this Agreement as separately reimbursable.
B. Payment will be made in installments based on Contractor's invoice, subject to the
approval of the City Manager,or designee,and not more frequently than monthly. Unless
otherwise agreed, payment will be made only for work actually completed as of the date
of invoice.
C. Payment by City releases City from any further obligation for payment to Contractor for
services performed or expenses incurred as of the date of the invoice. Payment may not
be considered acceptance or approval of any work or waiver of any defects therein.
D. Contractor must make payments promptly, as due, to all persons supplying labor or
materials for the performance of the work provided for in this Agreement.
E. Contractor may not permit any lien or claim to be filed or prosecuted against the City on
any account of any labor or material furnished.
F. Contractor will pay to the Department of Revenue all sums withheld from employees
pursuant to ORS 316.167.
G. Contractor will pay all contributions or amounts due the Industrial Accident Fund from
the contractor or any subcontractor.
H. If Contractor fails,neglects,or refuses to make prompt payment of any claim for labor or
services furnished to Contractor or a subcontractor by any person as such claim becomes
due, City's Finance Director may pay such claim and charge the amount of the payment
against funds due or to become due the Contractor. The payment of the claim in this
manner does not relieve Contractor or their surety from obligation with respect to any
unpaid claims.
I. Contractor will promptly, as due, make payment to any person, co-partnership,
association,or corporation,furnishing medical,surgical,and hospital care or other needed
care and attention, incident to sickness or injury, to the employees of Contractor, of all
sums that Contractor agrees to pay for the services and all moneys and sums that
Contractor collected or deducted from the wages of employees pursuant to any law,
contract,or agreement for the purpose of providing or paying for services.
J. Contractor and its employees, if any, are not active members of the Oregon Public
Employees Retirement System and are not employed for a total of 600 hours or more in
the calendar year by any public employer participating in the Retirement System.
K Contractor must obtain,prior to the execution of any performance under this Agreement,
a City of Tigard Business License. The Tigard Business License is based on a calendar
year with a December 31st expiration date. New businesses operating in Tigard after June
30th of the current year will pay a pro-rated fee though the end of the calendar year.
L. The City certifies that sufficient funds are available and authorized for this Agreement
during the current fiscal year. Funding during future fiscal years is subject to budget
approval by Tigard's City Council.
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4. OWNERSHIP OF WORK PRODUCT
City is the owner of and is entitled to possession of any and all work products of Contractor
which result from this Agreement, including any computations, plans, correspondence, or
pertinent data and information gathered by or computed by Contractor prior to termination
of this Agreement by Contractor or upon completion of the work pursuant to this Agreement.
5. ASSIGNMENTMELEGATION
Neither party may assign, sublet or transfer any interest in or duty under this Agreement
without the written consent of the other and no assignment has any force or effect unless and
until the other party has consented. If City agrees to assignment of tasks to a subcontract,
Contractor is fully responsible for the acts or omissions of any subcontractors and of all
persons employed by them. Neither the approval by City of any subcontractor not anything
contained herein creates any contractual relation between the subcontractor and City. The
provisions of this Agreement are binding upon and will inure to the benefit of the parties to
the Agreement and their respective successors and assigns.
6. STATUS OF CONTRACTOR AS INDEPENDENT CONTRACTOR
Contractor certifies that:
A. Contractor acknowledges that for all purposes related to this Agreement,Contractor is an
independent contractor as defined by ORS 670.600 and not an employee of City.
Contractor is not entitled to benefits of any kind to which an employee of City is entitled
and is solely responsible for all payments and taxes required by law. Furthermore,in the
event that Contractor is found by a court of law or any administrative agency to be an
employee of City for any purpose, City is entitled to offset compensation due, or to
demand repayment of any amounts paid to Contractor under the terms of this Agreement,
to the full extent of any benefits or other remuneration Contractor receives (from City or
third party) as a result of said finding and to the full extent of any payments that City is
required to make (to Contractor or to a third party) as a result of said finding.
B. Contractor is not an officer,employee,or agent of the City as those terms are used in ORS
30.265.
7. CONFLICT OF INTEREST
The undersigned Contractor hereby represents that no employee of the City, or any
partnership or corporation in which a City employee has an interest, has or will receive any
remuneration of any description from Contractor, either directly or indirectly,in connection
with the letting or performance of this Agreement, except as specifically declared in writing.
If this payment is to be charged against Federal funds,Contractor certifies that he/she is not
currently employed by the Federal Government and the amount charged does not exceed their
normal charge for the type of service provided.
8. INDEMNIFICATION
City has relied upon the professional ability and training of Contractor as a material
inducement to enter into this Agreement. Contractor represents that all of its work will be
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performed in accordance with generally accepted professional practices and standards as well
as the requirements of applicable federal, state, and local laws, it being understood that
acceptance of a Contractor's work by City will not operate as a waiver or release.
Contractor agrees to indemnify and defend the City, its officers, employees, agents, and
representatives and hold them harmless from any and all liability, causes of action, claims,
losses, damages, judgments, or other costs or expenses,including attorney's fees and witness
costs (at both trial and appeal level,whether or not a trial or appeal ever takes place including
any hearing before federal or state administrative agencies),that may be asserted by any person
or entity which in any way arise from, during, or in connection with the performance of the
work described in this contract, except liability arising out of the sole negligence of the City
and its employees. Such indemnification will also cover claims brought against the City under
state or federal worker's compensation laws. If any aspect of this indemnity is found to be
illegal or invalid for any reason whatsoever, such illegality or invalidity does not affect the
validity of the remainder of this indemnification.
9. INSURANCE
Contractor and its subcontractors must maintain insurance acceptable to City in full force and
effect throughout the term of this contract. Such insurance must cover risks arising directly
or indirectly out of Contractor's activities or work hereunder,including the operations of its
subcontractors of any tier.
The policy or policies of insurance maintained by the Contractor must provide at least the
following limits and coverages:
A. Commercial General Liability Insurance
Contractor will obtain,at Contractor's expense,and keep in effect during the term of this
contract,Comprehensive General Liability Insurance covering Bodily Injury and Property
Damage on an "occurrence" form (CG 2010 1185 or equivalent). This coverage must
include Contractual Liability insurance for the indemnity provided under this contract.
The following insurance will be carried:
Coverage Limit
General Aggregate $3,000,000
Products-Completed Operations Aggregate $2,000,000
Personal&Advertising Injury $1,000,000
Each Occurrence $2,000,000
Fire Damage (Any one fire) $50,000
B. Commercial Automobile Insurance
Contractor must also obtain, at Contractor's expense, and keep in effect during the term
of the contract, Commercial Automobile Liability coverage including coverage for all
owned, hired, and non-owned vehicles on an "occurrence" form. The Combined Single
Limit per occurrence may not be less than$2,000,000.
If Contractor uses a personally-owned vehicle for business use under this contract, the
Contractor will obtain,at Contractor's expense, and keep in effect during the term of the
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contract,business automobile liability coverage for all owned vehicles on an"occurrence"
form. The Combined Single Limit per occurrence may not be less than$2,000,000.
C. Professional Liability
Contractor is to obtain,at Contractor's expense,and keep in effect during the term of this
contract, Professional Liability Insurance covering any damages caused by an actual or
alleged negligent act,error or omission in the rendering of or failure to render Professional
Services. Combined single limit per claim may not be less than $2,000,000 or the
equivalent. Annual aggregate limit may not be less than$3,000,000.
D. Workers' Compensation Insurance
The Contractor, its subcontractors, if any, and all employers providing work, labor, or
materials under this Contract that are subject employers under the Oregon Workers'
Compensation Law must comply with ORS 656.017, which requires them to provide
workers' compensation coverage that satisfies Oregon law for all their subject workers.
Out-of-state employers must provide Oregon workers' compensation coverage for their
workers who work at a single location within Oregon for more than 30 days in a calendar
year. Contractors who perform work without the assistance or labor of any employee
need not obtain workers' compensation coverage. All non-exempt employers must
provide Employer's Liability Insurance with coverage limits of not less than $1,000,000
each accident.
E. Additional Insured Provision
All required insurance policies, other than Workers' Compensation and Professional
Liability, must name the City its officers, employees, agents, and representatives as
additional insureds with respect to this Agreement.
F. Insurance Carrier Rating
Coverages provided by the Contractor must be underwritten by an insurance company
deemed acceptable by the City. All policies of insurance must be written by companies
having an A.M.Best rating of"A-VII" or better,or equivalent. The City reserves the right
to reject all or any insurance carrier(s)with an unacceptable financial rating.
G. Self-Insurance
The City understands that some contractors may self-insure for business risks and the City
will consider whether such self-insurance is acceptable if it meets the minimum insurance
requirements for .the type of coverage required. If Contractor is self-insured for
commercial general liability or automobile liability insurance, Contractor must provide
evidence of such self-insurance. Contractor must provide a Certificate of Insurance
showing evidence of the coverage amounts on a form acceptable to the City. The City
reserves the right in its sole discretion to determine whether self-insurance is adequate.
H. Certificates of Insurance
As evidence of the insurance coverage required by the contract,Contractor will furnish a
Certificate of Insurance to the City. No contract is effective until the required Certificates
of Insurance have been received and approved by the City. The certificate will specify and
document all provisions within this contract and include a copy of Additional Insured
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Endorsement. A renewal certificate will be sent to the below address prior to coverage
expiration.
I. Primary Coverage Clarification
The parties agree that Contractor's coverage is primary to the extent permitted by law.
The parties further agree that other insurance maintained by the City is excess and not
contributory insurance with the insurance required in this section.
J. Cross-Liability Clause
A cross-liability clause or separation of insureds clause will be included in all general
liability,professional liability,pollution,and errors and omissions policies required by this
Agreement.
A certificate in form satisfactory to the City certifying to the issuance of such insurance
will be forwarded to:
City of Tigard
Attn: Contracts and Purchasing Office
13125 SW Hall Blvd.
Tigard, Oregon 97223
At the discretion of the City, a copy of each insurance policy, certified as a true copy by
an authorized representative of the issuing insurance company, may be required to be
forwarded to the above address.
Such policies or certificates must be delivered prior to commencement of the work. The
procuring of such required insurance will not be construed to limit Contractor's liability
hereunder. Notwithstanding said insurance, Contractor is obligated for the total amount
of any damage, injury, or loss caused by negligence or neglect connected with this
Agreement.
10. METHOD & PLACE OF SUBMITTING NOTICE.BILLS AND PAYMENTS
All notices,bills and payments will be made in writing and may be given by personal delivery,
mail,or by fax. Payments may be made by personal delivery,mail,or electronic transfer. The
following addresses will be used to transmit notices,bills,payments,and other information:
CITY OF TIGARD RIGHT!SYSTEMS,INC �i'
Attn: Mike Nolop Attn: Scott Chung
Address: 13125 SW Hall Blvd Address: 9820 NE Cascades Parkway, Ste 200
Tigard,OR 97223 Portland OR 97220
Phone: (503) 718-2757 Phone: (503) 956-4826
Email: miken a tiga.rd-oror.poy Email: scott.chunar ghtsys.com
Notice will be deemed given upon deposit in the United States mail,postage prepaid,or when
so faxed,upon successful fax. In all other instances,notices,bills and payments will be deemed
given at the time of actual delivery. Changes may be made in the names and addresses of the
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PSA Template—Revised 5/15/2019
person to who notices, bills, and payments are to be given by giving written notice pursuant
to this paragraph.
11. SURVIVAL
The terms, conditions, representations, and warranties contained in this Agreement survive
the termination or expiration of this Agreement.
12. MERGER
This writing is intended both as a final expression of the Agreement between the parties with
respect to the included terms and as a complete and exclusive statement of the terms of the
Agreement. No modification of this Agreement will be effective unless and until it is made in
writing and signed by both parties.
13. TERMINATION WITHOUT CAUSE
At any time and without cause, City has the right in its sole discretion to terminate this
Agreement by giving notice to Contractor. If City terminates this Agreement pursuant to this
paragraph,City will pay Contractor for services rendered to the date of termination.
14. TERMINATION WITH CAUSE
A. City may terminate this Agreement effective upon delivery of written notice to Contractor,
or at such later date as may be established by City,under any of the following conditions:
1) If City funding from federal, state, local, or other sources is not obtained and
continued at levels sufficient to allow for the purchase of the indicated quantity of
services. This Agreement may be modified to accommodate a reduction in funds.
2) If federal or state regulations or guidelines are modified, changed, or interpreted in
such a way that the services are no longer allowable or appropriate for purchase under
this Agreement.
3) If any license or certificate required by law or regulation to be held by Contractor,its
subcontractors, agents, and employees to provide the services required by this
Agreement is for any reason denied,revoked,or not renewed.
4) If Contractor becomes insolvent,if voluntary or involuntary petition in bankruptcy is
filed by or against Contractor,if a receiver or trustee is appointed for Contractor,or if
there is an assignment for the benefit of creditors of Contractor.
Any such termination of this agreement under paragraph (A) will be without prejudice to
any obligations or liabilities of either party already accrued prior to such termination.
B. City, by written notice of default (including breach of contract) to Contractor, may
terminate the whole or any part of this Agreement:
1) If Contractor fails to provide services called for by this Agreement within the time
specified, or
2) If Contractor fails to perform any of the other provisions of this Agreement, or fails
to pursue the work as to endanger performance of this Agreement in accordance with
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its terms, and after receipt of written notice from City, fails to correct such failures
within ten (10) days or such other period as City may authorize.
The rights and remedies of City provided above related to defaults (including breach of
contract) by Contractor are not exclusive and are in addition to any other rights and
remedies provided by law or under this Agreement.
If City terminates this Agreement under paragraph (B), Contractor will be entitled to
receive as full payment for all services satisfactorily rendered and expenses incurred,
provided, that the City may deduct the amount of damages,if any, sustained by City due
to breach of contract by Contractor. Damages for breach of contract include those
allowed by Oregon law, reasonable and necessary attorney fees, and other costs of
litigation at trial and upon appeal.
15. ACCESS TO RECORDS
City will have access to such books, documents, papers and records of Contractor as are
directly pertinent to this Agreement for the purpose of making audit, examination, excerpts
and transcripts.
16. HAZARDOUS MATERIALS
Contractor will comply with all federal Occupational Safety and Health Administration
(OSHA) requirements and all Oregon safety and health requirements. In accordance with
OSHA and Oregon OSHA Hazard Communication Rules,if any goods or services provided
under this Agreement may release,or otherwise result in an exposure to,a hazardous chemical
under normal conditions of use(for example,employees of a construction contractor working
on-site), it is the responsibility of Contractor to provide the City with the following
information: all applicable Safety Data Sheets,the identity of the chemical/s,how Contractor
will inform employees about any precautions necessary,an explanation of any labeling system,
and the safe work practices to prevent exposure. In addition, Contractor must label, tag, or
mark such goods.
17. FORCE MMEURE
Neither City nor Contractor will be considered in default because of any delays in completion
and responsibilities hereunder due to causes beyond the control and without fault or
negligence on the part of the parties so disenabled,including but not restricted to, an act of
God or of a public enemy, civil unrest,volcano, earthquake, fire, flood, epidemic,quarantine
restriction, area-wide strike, freight embargo, unusually severe weather or delay of
subcontractor or supplies due to such cause;provided that the parties so disenabled will within
ten (10) days from the beginning of such delay, notify the other party in writing of the cause
of delay and its probable extent. Such notification will not be the basis for a claim for
additional compensation. Each party will,however,make all reasonable efforts to remove or
eliminate such a cause of delay or default and will, upon cessation of the cause, diligently
pursue performance of its obligation under the Agreement.
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18. NON-WAIVER
The failure of City to insist upon or enforce strict performance by Contractor of any of the
terms of this Agreement or to exercise any rights hereunder should not be construed as a
waiver or relinquishment to any extent of its rights to assert or rely upon such terms or rights
on any future occasion.
19. HOURS OF LABOR, PAYE UITY
In accordance with ORS 279B.235, the following are hereby incorporated in full by this
reference:
A. Contractor may not employ an individual for more than 10 hours in any one day, or 40
hours in any one week,except as provided by law. For contracts for personal services,as
defined in ORS 279A.055,Contractor must pay employees at least time and a half pay for
all overtime the employees work in excess of 40 hours in any one week, except for
employees who are excluded under ORS 653.010 to 653.261 or under 29 U.S.C. 201 to
209 from receiving overtime.
B. Contractor must give notice in writing to employees who work on a public contract,either
at the time of hire or before commencement of work on the contract, or by positing a
notice in a location frequented by employees, of the number of hours per day and days
per week that the employees may be required to work.
C. Contractor may not prohibit any of Contractor's employees from discussing the
employee's rate of wage,salary,benefits or other compensation with another employee or
another person and may not retaliate against an employee who discusses the employee's
rate of wage, salary, benefits or other compensation with another employee or another
person.
D. Contractor must comply with the pay equity provisions in ORS 652.220. Compliance is a
material element of this Agreement and failure to comply will be deemed a breach that
entitles City to terminate this Agreement for cause.
20. NON-DISCRIMINATION
Contractor will comply with all federal,state,and local laws,codes,regulations,and ordinances
applicable to the provision of services under this Agreement,including,without limitation:
A. Tide VI of the Civil Rights Act of 1964;
B. Section V of the Rehabilitation Act of 1973;
C. The Americans with Disabilities Act of 1990,as amended by the ADA Amendments Act
(ADAAA) of 2008 (Pub L No 101-336);and
D. ORS 659A.142,including all amendments of and regulations and administrative rules,and
all other applicable requirements of federal and state civil rights and rehabilitation statutes,
rules and regulations.
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21. ERRORS
Contractor will perform such additional work as may be necessary to correct errors in the
work required under this Agreement without undue delays and without additional cost.
22. EXTRA(CHANGES,) WORK
Only the City's Project Manager for this Agreement may change or authorize additional work.
Failure of Contractor to secure authorization for extra work constitutes a waiver of all right to
adjust the contract price or contract time due to such unauthorized extra work and Contractor
will not be entitled to compensation for the performance of unauthorized work.
23. WARRANTIES
Contractor will guarantee work for a period of one year after the date of final acceptance of
the work by the owner. Contractor warrants that all practices and procedures,workmanship
and materials are the best available unless otherwise specified in the profession. Neither
acceptance of the work nor payment therefore relieves Contractor from liability under
warranties contained in or implied by this Agreement.
Any intellectual property rights delivered to the City under this Agreement and Contractor's
services rendered in the performance of Contractor's obligations under this Agreement,will
be provided to the City free and clear of any and all restrictions on or conditions of use,
transfer, modification, or assignment, and be free and clear of any and all liens, claims,
mortgages,security interests,liabilities,charges,and encumbrances of any kind.
24. ATTORNEY'S FEES
In the event an action, suit of proceeding,including appeal,is brought for failure to observe
any of the terms of this Agreement, each party is responsible for that party's own attorney
fees,expenses,costs and disbursements for the action,suit,proceeding, or appeal.
25. CHOICE OF LAW, VENUE
The provisions of this Agreement are governed by Oregon law. Venue will be the State of
Oregon Circuit Court in Washington County or the U.S. District Court for Oregon,Portland.
26. COMPLIANCE WITH STATE AND FEDERAL LAWS/RULES
Contractor will comply with all applicable federal, state and local laws, rules and regulations
applicable to the work in this Agreement.
27. CONFLICT BETWEEN TERMS
In the event of a conflict between the terms of this Agreement and Contractor's proposal,this
Agreement will control. In the event of conflict between a provision in the main body of the
Agreement and a provision in the Exhibits,the provision in the main body of the Agreement will
control. In the event of an inconsistency between Exhibit A and Exhibit B, Exhibit A will
control.
28. AUDIT
Contractor will maintain records to assure conformance with the terms and conditions of this
Agreement and to assure adequate performance and accurate expenditures within the contract
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period. Contractor agrees to permit City, the State of Oregon, the federal government, or
their duly authorized representatives to audit all records pertaining to this Agreement to assure
the accurate expenditure of funds.
29. SEVERABILITY
In the event any provision or portion of this Agreement is held to be unenforceable or invalid
by any court of competent jurisdiction,the validity of the remaining terms and provisions will
not be impaired unless the illegal or unenforceable provision affects a significant right or
responsibility, in which case the adversely affected party may request renegotiation of the
Agreement and,if negotiations fail,may terminate the Agreement.
30. COMPLIANCE WITH TAX LAWS
Contractor represents and warrants that Contractor is, to the best of the undersigned's
knowledge,not in violation of any Oregon tax laws including but not limited to ORS 305.620
and ORS Chapters 316, 317,and 318. Contractor's failure to comply with the tax laws of this
state or a political subdivision of this state before the Contractor executed this Agreement or
during the term of this Agreement is a default for which the City may terminate this Agreement
and seek damages and other relief available under the terms of this Agreement or applicable
law.
[Signature Page to Follow]
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IN WITNESS WHEREOF, City and Contractor have caused this Agreement to be executed by
their duly authorized officials. Awarded by Tigard's Local Contract Review Board at their October 8,
2019 meeting.
CITY OF TIGARD RIGHT!SYSTEMS INC
By:: By:
Name: Name:
Title: C .M a ha ►� Title:
Date: 10- 2Z/, j Date: r
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EXHIBIT A
SERVICES TO BE PROVIDED
The listings below are intended to indicate the broad and diverse range of services the City may
contract for,not the scope of a typical Task Order.
Networking, Datacenter, Secuft. IT Infrastructure, and IT Consulting
Vendor will provide engineering,configuration,and support services for any of the
following categories:
1. Networking infrastructure
2. Firewalls
3. Server hardware
4. Server virtualization technology
5. SAN storage
6. Backup &replication
7. WAN,LAN,and Wireless
8. Cloud based services
9. General IT consulting services
10. Security penetration and compliance testing.
B. Virtual Desktop Support Services
Vendor will provide engineering, configuration,and support services for any of the
following categories:
1. Citrix Workspace Suite of applications,virtual desktops,and virtual applications
2. Liquidware profile management,application layering,and stratosphere
3. Printer management
4. NVIDIA GRID solution
5. Virtual desktop workstations,thin client,zero client,and mobile access of virtual
desktops and applications
C. Database Business Anal sis SharePoint and Office 365 services
Vendor will provide engineering,configuration,and support services for any of the
following categories:
1. Microsoft Office 365 applications, security,compliance,and training
2. Microsoft SQL report writing,and SSRS integration
3. Microsoft Power BI
4. SharePoint 2016 and SharePoint Online
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EXHIBIT B
SCHEDULE OF RATES
Break/Fix Standard Rate Retainer Rate Retainer Rate
Support Services $25,000+ $40,000+
$200 per hour $190 per hour $180 per hour
Roll and Standard Retainer Rate Retainer Rate
Rate $25,000+ ($40,000+) Description
An engineering resource with more than 10
Technical Architect Technical Architect years of consulting experience.Best in-class
$1800 per day $1600 per day industry certifications as well as peer and
manufacturer recognition as a field expert in
multi le technologies or disci lines.
An engineering resource with 5-10 years of
Project Senior Engineer Senior Engineer$1600 per day $1440 per day $1440 per day experience in the industry,along with high
Services level certifications(CCIE,MCSE,VCAP,etc.)
An engineering resource with 3-7 years of
Engineer Engineer experience in the industry,along with
$1440 per day $1440 per day manufacturer certifications and focus on
implementation and migration.
Technician An engineering resource with 1-5 years of
$1200 per day $1000 per day experience in multiple technologies,and
$1200 per day matching certifications when a ro riate.
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