Fall 2019 CITY 1
Tigard
The City of Tigard provides clean,safe,dependable
drinking water to the residents of Durham,
two-thirds of Tigard, g. KNII 0 ,19
AL
r
1 My View:
v
Tigard's Water Utility Manager
n the past,Tigard customers
1 experienced inconveniences like •
boil water notifications,inadequate
summer supply,and water that met
US EPA water quality standards,but had
TqP/ aesthetic problems associated with earthy-
musty taste and smell,and sometimes less-than-
crystal-clear water. Now,these aesthetic and
water quality risks have been greatly reduced,
including risks associated with lead,copper, V
and other contaminants which are at the lowest
Yl
detectable levels in Tigard's water history.
Questions? "Customers see the base charge on their utility `
Tigard has the answers! bill and often don't connect that to all the benefits
we see.The investment in the Lake Oswego Tigard John Goodrich at the Bonita Pump Station
Water Partnership provides customers with a high
General Inquiries? quality water source,state of the art treatment million to fund$169 million of Tigard's share of
Public Works and delivery to the city. Based on data collected the total project cost($254 million).
503-718-2591 throughout the year,Tigard's water is now among
the highest quality in the state." While major challenges are behind the division,
Mr.Goodrich reports that there are new challenges
Your Water Bill? to solve.The city's network of pipes delivering
ZPreguntas.
« clean water to homes and businesses is aging.One
Se habla espafiol challenge is the increase in water main breaks.
Things have never been Another is increased demand for storage to meet fire
Utility Billing better. We worry much protection needs.
503-718-2460 less about the availability
or quality of our water. "We take each day as it comes,"reports Mr.
Goodrich,"But we also need to make sure that we
Water Emergencies? That's really important. are prepared for what may come in the future."
Public Works " Some of this work includes an upcoming Water
503-718-2591 John Goodrich Master Plan that will answer questions like when in
Executive Utilities Manager the future will additional supply be needed?What
_ major facilities will need constructed or replaced?
After-hours � How can we be more prepared for major emergency
Water Emergencies? The base charge paid by water customers covers situations affecting water supply or water quality?■
On-call Service administrative items like meter reading and
503-639-1554 billing,but is primarily used to cover debt from the Stay up to date on water system news.For more
Partnership project.In total,the city borrowed$140 information visit:www.tigard-or.gov/water
Meet Our Staff: Kyle Arnhart Mystery Solved
reen Boxes
19•
• What are the green boxes
that I see around the city?
E
A •
:Water quality sample
stations! Sample stations are
a vital part of infrastructure for
water quality monitoring. The
Tigard Water Service Area has
How long have you worked for the breaks is increasing and I enjoy troubleshooting over 100 sample stations in
City of Tigard?Time sure does fly by! It's and being able to restore service. locations based on population
been almost 13 years.I started in the Streets
What is something unique about density, water pressure zones,
Division and then after two years,transferred
your experience in Tigard?I wanted and proximity to the water main.
to the Water Division.
to become a Tigard Police Officer,however The City of Tigard is required to
What do you enjoy most about your Public Works called first and 13 years later, collect and test 70 bacteriological
job?I love it all!!Each day is different. I'm here! samples per month (that's 840
I oversee fieldwork and work closely with samples a year!)to ensure the
supervisors.I plan out projects and always What is one thing you wish people water you drink is safe. Collected
consider back u laps.Our customers knew about your job?The city provides
p P samples are analyzed for bacteria,
depend on us,and I always have that in my free water audits to customers.This will
help with water conservation and reduce pH, temperature, inorganic and
mind. organic pollutants, chlorine and
overwatering.Visit www.tigard-or.gov/
Of projects in the field,main breaks are wateraudit for more information and to other water quality indicators.
always fun.As our system ages,the number of sign up. ■
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ..
Interested in Learning More about Your water?The Water Advisory Board invites you to attend.The Board is charged with advising city
council and staff by making recommendations on significant water service topics.
Cit of Ti and
Y J g PRESRT STD
�_j S " PUBLIC WORKS DEPT. U.S.POSTAGE
ON THE RUN
13125 SW Hall Blvd. PAID
PORTLAND,OR
Tigard, OR 97223 PERMIT#1350
* * * * * * ECRWSS
�. POSTAL CUSTOMER
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