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Pay GOV.US LLC (PGV) ~ AG192001 ~ Agency Service Agreement Agreement 06032013 PayGOV.US,LLC. 5144 E.Stop 11 Road,Suite#17 Indianapolis,IN 46237 AGENCY SERVICE AGREEMENT THIS AGREEMENT effective_May 14,201:.9_by and between PayGOV.US LLC(Hereinafter PGV),with its principal address at 5144 E. Stop 11 Road,Suite#17 and the_City of Tigard_(Hereinafter The AGENCY),with its principal address at_13 125 SW Hall Blvd,Tigard,OR 97223_for a month to month term cancelable by 30 .`Wt'itt6ri riatice'�y either pa }+. PGV has designed and developed a payment processing system for Government agencies,to include operator- assisted and Internet processing services to enhance the collection of Payments or other obligations on a 24/7 basis. The person wanting to pay an obligation to THE AGENCY by credit or debit card,or any of its departments,may do so by calling the PGV toll-free number,or logging on to the designated website link(where applicable),at no cost to THE AGENCY. PGV will charge the cardholder a 3.00%convenience fee for all POS,ONLINE,or OVER THE PHONE IN OFFICE transactions. A minimum fee of$1.00 will apply.Service includes timely and accurate transaction processing,next business day reconciliation and funds transfer via ACH transfer,or check,from PGV to THE AGENCY. PGV will be the provider of the agreed upon merchant services to the AGENCY for the awarded payment processing services during the period beginning on the date on which PGV and the AGENCY execute the Agreement. PGV agrees THE AGENCY is not responsible for any compensation for this service,nor shall THE AGENCY pay any associated operational costs,state or federal taxes on behalf of PGV. PGV accepts and agrees to perform all services associated with this agreement as an independent contractor and not as an employee of THE AGENCY. PGV and THE AGENCY each agree(i)to hold the other party's Confidential Information in strict confidence;(ii)not to disclose such information to any third parties without the prior written consent of the disclosing party or as required by law or regulation. PGV will indemnify and save THE AGENCY harmless from any loss,cost damage,cardholder transaction disputes,charge-backs,and other expenses,including attorney's fees and litigation expenses,suffered or incurred due to PGV's negligence or failure to perform any of its obligations under this service agreement. THE AGENCY agrees to assist PGV with(i)any efforts necessary to facilitate collection of funds from any cardholder to include reinstatement of the obligation owed AGENCY;(ii)all cardholder information pertinent to any inquiry or dispute regarding payment made to the AGENCY via the services of PGV. PGV represents it is qualified to perform the aforementioned services as outlined in this agreement,and that all work shall be accomplished in a workmanlike manner. PGV agrees to observe and comply with all federal,state, and local law in performing the services listed. This Agreement shall be governed by the law of the State of —Oregon—. The initial term of this Agreement shall be month to month. This Agreement shall automatically be extended for an additional one month terms at the end of each month.IN WITNESS WHEREOF,AGENCY and PGV have caused this Agreement to be effective on the date executed by THE AGENCY. Reviewed and Approved: 1 Mart Wine Laura J.I•Iiatt Cit Mana er PayGOV.US L / o/ G Date: Date: ADDENDUM TO PROFESSIONAL SERVICES AGREEMENT This Addendum To Professional Services Agreement(the"Agreement") is made and entered into on November 13`h 2019 by and between PayGOV.US, LLC. ("PGV"), an Indiana Limited Liability Company,with offices located at 5144 E. STOP 11 Suite 17 Indianapolis, IN 46237 and the City of Tigard, Oregon, with its principal place of business located at 13125 SW Hall Blvd, Tigard, OR 97223 ("Tigard"). PGV and Tigard shall hereinafter collectively be referred to as the "parties" and generically as a"party." I. This Agreement amends and modifies the Professional Services Agreement ("Services Agreement')dated 05/14/2019 made and entered into by the parties hereto as follows: 2. Tigard will be assessed a flat fee of$1 (One Dollar)for every electronic check transaction. 3. The flat fee of$1 will be billed to Tigard. 4. Returned item fees, when applicable,will be assessed to Tigard at$10(Ten Dollars)per returned item. 5. All other provisions of the Services Agreement remain in full force and effect, other than any provision that conflicts with the terms and spirit of this Agreement, which shall be deemed to be amended appropriately in order to be consistent with this Agreement. IN WITNESS WHEREOF, the Parties have executed this Agreement on the date first written above. PAYGOVi,.US LLC CITY OF TIGARD By: t � _ By:y: Laura Hiatt, ?red Isaksen, CPA Member tant Finance Director