PC Specialists, Inc Dba Technology Integration Group (TIG) ~ C190061 CITY OF TIGARD,OREGON-CONTRACT SUMMARY FORM
(TiiisFORMMUS TAccomPANYEVERYCONTRACT)
Contract Title: IT Strategic Plan Number:
Contractor. TIG Contract Total: $28,000
Contract Overview: .Assist the IT Manager in developing an IT strategic plan
Initial Risk Level: ❑ Extreme ❑ High ❑ Moderate ®Low
Risk Reduction Steps:
Risk Comments:
Risk Signature:
Contract Manager: Mike Nolop Ext: 2757 Department: FIS
Type: ❑ Purchase Agreement ® Personal Service ❑ General Se ce ❑ Public Improvem t
❑ e.
IGA ❑ Other: Start Date: End Date-
Quotes./Bids/Proposal:
ate:Quotes/Bids/Proposal: FIRM Amouw/ CORE
TIG $28.000
Chrysalis BTS $48,000
Brid=Tech DNR
Right Systems Not qualified for this !Me of work
Account String: Fund-Division-Account Work Order—Act=T=e Amount
FY 2019 600-2300-54001 S $28,000
FY
FY
FY
FY
ARprovals - LCRB Date:
Department Comments: None
Department Signature: n
Purchasing Comments:
Purchasing Signature. _
City Manager Comments:
Citv Manager Signature:
After securing all required approvals,forward original copy to the Contracting and Purchasing Office along with a
completed Contract Checklist.
Contract#
CITY OF TIGARD,OREGON
PROFESSIONAL SERVICES AGREEMENT
INFORMATION TECHNOLOGY STRATEGIC PLAN
THIS AGREEMENT, made and entered into this 18`x' day of March, 2019, by and between the City of
Tigard, a municipal corporatioii,hereinafter referred to as the"City,"and PC Specialists,Inc dba Technology
Integration Group,hereinafter referred to as the "Consultant."
RECITALS
WHEREAS,the City's Fiscal Year 2018-2019 budget provides for Information Technology services for the
Information Technology Strategic Plan project;and
WHEREAS, the accomplishment of the work and services described in this Agreement is necessary and
essential to the program of the City;acid
WHEREAS,the City desires to engage the Consultant to render professional information technology services
for the project described in this Agreement, and the Consultant is willing and qualified to perform such
services;
THEREFORE,in consideration of the promises and covenants contained herein, the parties hereby agree
as follows:
1. Consultant's Scope of Services
The Consultant shall perform professional information technology services relevant tothe Project in
accordance with the terms and conditions set forth herein,and as provided in Exhibit A and Exhibit B,
which is attached hereto and by this reference made a part of this Agreement.
2. Effective Date and Duration
This agreement shall become effective upon the date of execution and Nvill expire, unless otherwise
terminated or extended, on completion of the work or June 30, 2019 whichever comes first. All work
under this Agreement shall be completed prior to the expiration of this Agreement.
3. Consultant's Fee
A. Basic Fee
1) As compensation for Basic Services as described in Exhibit A of this Agreement, and for
services required in the fulfillment of Paragraph 1, the Consultant shall be paid based upon
the consultants proposal in Exhibit B of this agreement, which shall constitute full and
complete payment for said services and all expenditures which may be made and expenses
incurred, except as otherwise expressly provided in this Agreement. The Basic Fee shall not
exceed the amount of Twenty Eight Thousand and No/100 dollars ($28,000.00)without prior
written authorization.
2) The Parties hereto do expressly agree that the Basic Fee is based upon the Scope of Services
to be pinvided by the Consultant under Exhibit B. The Consultant's compensation will not
be adjusted unless the Scope of Services to be provided by the Consultant changes and is
authorized and accepted by the Cit)%
B. Payment Schedule for Basic Fee
Payments shall be made upon receipt of billings based on the work completed. Billings shall be
submitted by the Consultant periodically,but not more frequently than monthly. Payment by the
City will release the City from any further obligation for payment to the Consultant for service or
services performed or expenses incurred as of the date of the statement of services. Payment shall
be made only for work actually completed as of the date of invoice. Payment shall not be
considered acceptance or approval of any work or waiver of any defects therein.
C. Payment for Special Services
Only when directed in writing by the City, the Consultant shall furnish or acquire for the City the
professional and technical services -.s described in Exhibit B of this contract for minor project
additions and/or alterations.
D. Certified Cost Records
The Consultant shall furnish certified cost records for all billings pertaining to other than lump
sum fecs to substantiate all charges. For such purposes, the books of account of the Consultant
shall be subject to audit by the City. The Consultant shall complete work and cost records for all
billings on such forms and in such manner as will be satisfactory to the City.
E. Contract Identification
The Consultant shall furnish to the City its employer identification number, as designated by the
Internal Revenue Service,or social security number,as the City deems applicable.
F. Payment—General
1) Consultant shall pay to the Department of Revenue all sums withheld from employees
pursuant to ORS 316.167,
2) Consultant shall pay employees at least time and a half pay for all overtime worked in excess
of 40 hours in any one week except for individuals under the contract who are excluded under
ORS 653.010 to 653.261 or under 29 USC sections 201 to 209 from receiving overtime.
3) Consultant shall promptly, as due, make payment to any person, co-partnership, association
or corporation, furnishing medical, surgical and hospital care or other needed care and
attention incident to sickness or injury to the employees of Consultant or all sums which
Consultant agrees to pay for such services and all moneys and sums which Consultant
collected or deducted from the wages of employees pursuant to any law,contract or agreement
for the purpose of providing or paying for such service.
4) The City certifies that sufficient funds are available and authorized for expenditure to finance
costs of this contract.
5) Consultant shall make payments promptly, as due, to all persons supplying services or
materials for work covered under this contract. Consultant shall not permit any lien or claim
to be filed or prosecuted against the City on any account of any service or materials furnished.
6) If Consultant fails, neglects or refuses to make prompt paymcnt of any claim for labor,
materials,or services furnished to Consultant, sub-consultant or subcontractor by any person
as such claim becomes due, City may pay such claim and charge the amount of the payment
against funds due or to become due to the Consultant. The payment of the claim in this
manner shall not relieve Consultant or their surety from obligation with respect to any unpaid
claims.
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4. Ownership of Plans and Documents: Records
A. The City shall have unlimited authority to use the materials received from the Consultant in any
way the City deems necessary.
B. The City shall make copies,for the use of and without cost to the Consultant,of all of its records,
or other data pertinent to the work to be performed by the Consultant pursuant to this Agreement,
available to the City from any other public agency or body.
C. The Consultant shall furnish to the City,records,or field notes which were developed in the course
of work for the City and for which compensation has been received by the Consultant at no
additional expense to the City except as provided elsewhere in this Agreement.
5. Assignment/Delegation
Neither party shall assign, sublet or transfer any interest in or duty under this Agreement without the
written consent of the other and no assignment shall be of any force or effect whatsoever unless and until
the other party has so consented. If City agrees to assignment of tasks to a subcontract,Consultant shall
be fully responsible for the acts or omissions of any subcontractors and of all persons employed by them,
and neither the approval by City of any subcontractor nor anything contained herein shall be deemed to
create any contractual relation between the subcontractor and City.
6. Consultant is Independent Contractor
A. The City-s project director,or designee,shall be responsible for determining whether Consultant's
work product is satisfactory and consistent with this agreement,but Consultant is not subject to
the direction and control of the City. Consultant shall be an independent contractor for all
purposes and shall be entitled to no compensation other than the compensation provided for
under Section 3 of this.Agreement.
B. Consultant is an independent contractor and not an employee of City. Consultant acknowledges
Consultant's status as an independent contractor and acknowledges that Consultant is not an
employee of the City for purposes of workers compensation law,public employee benefits law,or
any other law. All persons retained by Consultant to provide services under this contract are
employees of Consultant and not of City. Consultant acknowledges that it is not entitled to
benefits of any kind to which a City employee is entitled and that it shall be solely responsible for
workers compensation coverage for its employees and all other payments and taxes required by
law. Furthermore, in the event that Consultant is found by a court of law or an administrative
agency to be an employee of the City for any purpose,City shall be entitled to offset compensation
duc, or to demand repayment of any amounts paid to Consultant under the terms of the
agreement,to the full extent of any benefits or other remuneration Consultant receives(from City
or third party)as a result of said finding and to the full extent of any payments that City is required
to make (to Consultant or to a third party) as a result of said finding.
C. The undersigned Consultant hereby represents that no employee of the City or any partnership or
corporation in which a City employee has an interest,has or will receive any remuneration of any
description from the Consultant, either directly or indirectly, in connection with the letting or
performance of this Agreement,except as specifically declared in writing.
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D. If this payment is to be charged against Federal funds, Consultant certifies that he,she is not
currently employed by the Federal Government and the amount charged does not exceed his/her
normal charge for the type of service provided.
E. Consultant and its employees, if any, are not active members of the Oregon Public Employees
Retirement System and are not employed for a total of 600 hours or more in the calendar year by
any public employer participating in the Retirement System.
F. Consultant shall obtain,prior to the execution of any performance under this Agreement, a City
of Tigard Business License. The Tigard Business License is based on a calendar year with a
December 31st expiration date. New businesses operating in Tigard after June 30th of the current
year will nay a pro-rated fee though the end of the calendar year.
G. Consultant is not an officer,employee,or agent of the City as those terms are used in ORS 30.265.
7. Indemnity
A. The City has relied upon the professional ability and training of the Consultant as a material
inducement to enter into this Agreement. Consultant represents to the City that the work under
this contract will be performed in accordance viith the professional standards of skill and care
ordinarily exercised by members of the Consultant's profession under similar conditions and
circumstances as well as the requirements of applicable federal, state and local laws, it being
understood that acceptance of an Consultant's work by the City shall not operate as a waiver or
release. Acceptance of documents by City does not relieve Consultant of any responsibility for
design deficiencies,errors or omissions.
B. Claims for other than Professional Liability. Consultant agrees and shall indemnify, defend, save
and hold harmless the City of Tigard,its officers,employees,agents,and representatives from all
claims, suits, or actions and all expenses incidental to the investigation and defense thereof, of
whatsoever nature, including intentional acts resulting from or arising out of the activities of
Consultant or its subcontractors, sub-consultants, agents or employees in performance of this
contract at both trial and appeal level,whether or not a trial or appeal ever takes place including
any hearing before federal or state administrative agencies. If any aspect of this indemnity shall
be found to be illegal or invalid for any reason whatsoever, such illegality or invalidity shall not
affect the validity of the remainder of this indemnification.
C. Claims for Professional Liability-. Consultant agrees and shall indemnify, defend, save and hold
harmless the Citv of Tigard, its officers, employees, agents, and representatives from all claims,
suits,or actions and all expenses incidental to the investigation and defense thereof,arising out of
the professional negligent acts, errors or omissions of Consultant or its subcontractors, sub-
consultants, agents or employees in performance of professional services under this agreement.
Any work by Consultant that results in a design of a facility that is not readily accessible to and
usable by individuals with disabilities shall be considered a professionally negligent act, error or
omission.
D. As used in subsections B and C of this section, a claim for professional responsibility is a claim
made against the City in which the City's alleged liability results directly or indirectl?,in whole or
in part,from the quality of the professional services provided by Consultant,regardless of the type
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of claim made against the City in performance of this contract A claim for other than professional
responsibility is a claim made against the City in which the City's alleged liability results from a
negligent act,omission or willful misconduct by Consultant unrelated to the quality of professional
services provided by Consultant in performance of this contract.
8. Insurance
Consultant and its subcontractors shall maintain insurance acceptable to City in full force and effect
throughout the term of this contract. Such insurance shall cover risks arising directly or indirectly out of
Consultant's activities or work hereunder,including the operations of its subcontractors of any tier. Such
insurance shall include pro-visions that such insurance is primary insurance with respect to the interests
of City and that any other insurance maintained by City is excess and not contributory insurance with the
insurance required hereunder.
The policy or policies of insurance maintained by the Consultant and its subcontractors shall provide at
least the following limits and coverages:
A. Commercial General Liability Insurance
Consultant shall obtain,at Consultant's expense,and keep in effect during the term of this contract,
Comprehensive General Liability Insurance covering Bodily Injury and Property Damage on an
"occurrence"form (CG 2010 1185 or equivalent). This coverage shall include Contractual Liability
insurance for the indemnity provided under this contract. The following insurance will be carried:
Coverage Limit
General Aggregate $3,000,000
Products-Completed Operations Aggregate $2,000,000
Personal&Advertising Injury $1,000,000
Each Occurrence $2,000,000
Dire Damage(Any one fire) $50,000
B. Professional Liability
Consultant shall obtain,at Consultant's expense,and keep in effect during the term of this contract,
Professional T.iability Insurance covering any damages caused by any actual or alleged negligent act,
error or omission in the rendering of or failure to render Professional Services.Combined single limit
per claim shall not be less than$2,000,000,or the equivalent. Annual aggregate limit shall not be less
than$3,000,000 and filed on a"claims-made"form.
C. Commercial Automobile Insurance
Consultant shall also obtain, at Consultant's expense, and keep in effect during the term of the
contract(Syinbol 1 or Symbols 8 and 9 as applicable)Commercial Automobile Liability coverage on
an "occurrence" form including coverage for all owned, hired, and non-owned vehicles. The
Combined Single Limit per occurrence shall not be less than$2,000,000.
If Contractor operates a personally-owned vehicle for business use under this contract.,the Contractor
shall obtain, at Contractor's expense, and keep in effect during the term of the contract, business
automobile liability coverage for all owned vehicles on an"occurrence"form. The Combined Single
Limit per occurrence shall not be less than$2,000,000.
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D. _Workers'Compensation Insurance
The Consultant,its subcontractors,if any,and all employers providing work,labor or materials under
this Contract are subject employers under the Oregon Workers'Compensation Law and shall comply
with ORS 656.017,which requires them to provide workers' compensation coverage that satisfies
Oregon law for all their subject workers. Out-of-state employers must provide Oregon workers'
compensation coverage for their workers who work at a single location within Oregon for more than
30 days in a calendar year. Consultants who perform work without the assistance or labor of any
employee need not obtain such coverage. This shall include Employer's Liability Insurance with
coverage limits of not less than$1,000,000 each accident.
E. Additional Insured Provision
111 policies aforementioned, other than Workers' Compensation and Professional Liability, shall
include the Citj-its officers,employees,agents and representatives as additional insureds with respect
to this contract. Coverage will be endorsed to provide a"per project"aggregate.
F. Extended Reporting Coveragg
If any of the aforementioned hability insurance is arranged on a "claims-made" basis, Extended
Reporting coverage will be required at the completion of this contract to a duration of 24 months or
the maximum time period the Consultant's insurer vdll provide such if less than 24 months.
Consultant will be responsible for furnishing certification of Extended Reporting coverage as
described or continuous "claims-made" liability coverage for 24 months following contract
completion. Continuous "claims-made" coverage will be acceptable in lieu of Extended Reporting
coverage, provided its retroactive date is on or before the effective date of this contract. Coverage
will be endorsed to provide a"per project"aggregate.
G. Insurance Carrier Rating
Coverage provided by the Consultant must be underwritten by an insurance company deemed
acceptable by the City. All policies of insurance must be written by companies having an A.M.Best
rating of"A-VII" or better, or equivalent. The City reserves the right to reject all or any insurance
carrier(s)with an unacceptable financial rating.
H. Self-Insurance
The City understands that some Contractors may self-insure for business risks and the City will
consider whether such self-insurance is acceptable if it meets the minimum insurance requirements
for the type of coverage required. If the Contractor is self-insured for commercial general liability or
automobile liability insurance the Contractor must provide evidence of such self-insurance. The
Contractor must provide a Certificate of Insurance showing evidence of the coverage amounts on a
form acceptable to the City. The City reserves the right in its sole discretion to determine whether
self-insurance is adequate.
I. Certificates of Insurance
As evidence of the insurance coverage required by the contract, the Consultant shall furnish a
Certificate of Insurance to the City. No contract shall be effective until the required Certificates of
Insurance have been received and approved by the City The certificate will specify and document
all provisions within this contract and include a copy of Additional Insured Endorsement. A renewal
certificate will be sent to the address below prior to coverage expiration.
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I Independent Contractor Status
The service or services to be rendered under this contract are those of an independent contractor.
Contractor is not an officer,employee or agent of the City as those terms are used in ORS 30.265.
X Primary Coverage Clarification
The parties agree that Consultant's coverage shall be primary to the extent permitted by law. The
parties further agree that other insurance maintained by the City is excess and not contributory
insurance with the insurance required in this section.
L. Cross-Liability Clause
A cross-liability clause or separation of insureds clause will be included in all general liability and
commercial automobile policies required by this contract.
A certificate in form satisfactory to the City certifying to the issuance of such insurance will be
forwarded to.
City of Tigard
Attn: Contracts and Purchasing Office
13125 SW Hall Blvd
Tigard,Oregon 97223
At the discretion of the City, a copy of each insurance polity, certified as a true copy by an authorized
representative of the issuing insurance company may be required to be forwarded to the above address.
Such policies or certificates must be delivered prior to commencement of the work.
The procuring of such required insurance shall not be construed to limit Consultant's liability hereunder.
Notwithstanding said insurance,Consultant shall be obligated for the total amount of any damage,injury,
or loss caused by negligence or neglect connected with this contract.
9. Termination Without Cause
At any time and without cause,City shall have the right in its sole discretion,to terminate this Agreement
by giving notice to Consultant. If City terminates the contract pursuant to this paragraph,it shall pay
Consultant for services rendered to the date of termination.
10. Termination With Cause
A. City may terminate this Agreement effective upon delivery of written notice to Consultant,or at such
later date as may be established by City,under any of the following conditions:
1) If City funding from federal, state, local, or odzer sources is not obtained and continued at
levels sufficient to allow for the purchase of the indicated quantity of services. This Agreement
may be modified to accommodate a reduction in funds.
2) If Federal or State regulations or guidelines are modified, changed, or interpreted in such a
way that the services are no longer allowable or appropriate for purchase under this
Agreement.
3) If any license or certificate required by law or regulation to be held by Consultant, its
subcontractors, agents, and employees to provide the services required by this Agreement is
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for any reason denied,revoked,or not renewed.
4) If Consultant becomes insolvent,if voluntary or involuntary petition in bankruptcy is filed by
or against Consultant, if a receiver or trustee is appointed for Consultant, or if there is an
assignment for the benefit of creditors of Consultant.
Any such termination of this agreement under paragraph (A) shall be without prejudice to any
obligations or liabilities of either party already accrued prior to such termination.
B. City,will give 15 days by written notice of default (including breach of contract) to Consultant,
may terminate the whole or any part of this Agreement:
1) If Consultant fails to provide services called for by this agreement within the time specified
herein or any extension thereof, or
2) If Consultant fails to perform any of the other provisions of this Agreement, or so fails to
pursue the work as to endanger performance of this agreement in accordance with its terms,
and after receipt of written notice from City, fails to correct such failures within ten days or
such other period as City may authorize.
3) If Consultant fails to eliminate a conflict as described in Section 11 of thio agreement.
The rights and remedies of City provided in the above clause related to defaults(including breach of
contract) by Consultant shall not be exclusive and are in addition to any other rights and remedies
provided by law or under this Agreement.
If City terminates this Agreement under paragraph (B), Consultant shall be entitled to receive as
full payment for all services satisfactorily rendered and expenses incurred,an amount which bears
the same ratio to the total fees specified in this Agreement as the services satisfactorily rendered
by Consultant bear to the total services otherwise required to be performed for such total fee;
provided,that there shall be deducted from such amount the amount of damages,if any,sustained
by Citi-due to breach of contract by Consultant. Damages for breach of contract shall be those
allowed by Oregon law,reasonable and necessary attorney fees,and other costs of litigation at trial
and upon appeal.
11. Non-Waiver
'The failure of City to insist upon or enforce strict performance by Consultant of any of the terms of
this Agreement or to exercise any rights hereunder, should not be construed as a waiver or
relinquishment to any extent of its rights to assert or rely upon such tcrms or rights on any future
occasion.
12. Method and Place of Giving Notice,Submitting Bills and Making Payments
All notices,bills and payments shall be made in writing dnd may be given by personal delivery,mail,or
by fax. Payments may be made by personal delivery,mail,or electronic transfer. The following addresses
shall be used to transmic notices,bills,payments,and other information:
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QTY OF TWARD -TSINC
UB' 1ECHNOLO Y IMEGOATION GROUr
Attn:Mke Nolop Attn:Duane Oertell
Address: 13125 SW Hall Blvd. Address 10260 SW Greenburg Rd Ste 1060
Tigard, Oregon 97223 Tigard OR 97223
Phone: (503) 718-2757 Phone: (503) 575-3425 ext 2435
Email: mikengtiMd-ongov Email: duane.0 rtellQdg.coni
and when so addressed,shall be deemed given upon deposit in the United States mail,postage prepaid,
or when so faxed, shall be deemed given upon successful fax. In all other instances,notices,bills and
payments shall be deemed given at the time of actual delivery. Changes may be made in the names and
addresses of the person to who notices, bills and payments are to be given by giving written notice
pursuant to this paragraph.
13. Meng. r
This writing is intended both as a final expression of the Agreement between the parties with respect to
the included terms and as a complete and exclusive statement of the terms of the Agreement. No
modification of this Agreement shall be effective unless and until it is made in writing and signed by
both parties.
14. Professional Services
The City requires that services provided pursuant to this agreement shall be provided to the City by an
Consultant,which does not represent clients on matters contrary to City interests. Further,Consultant
shall not engage services of an Consultant and/or other professional who individually, or through
members of his/her same firm,represents clients on matters contrary to City interests.
Should the Consultant represent clients on matters contrary to City interests or engage the services of
an Consultant and/or other professional who individually, or through members of his/her same firm,
represents clients on matters contrary to City interests, Consultant shall consult with the appropriate
City representative regarding the conflict.
After such consultation,the Consultant shall have 5 days to eliminate the conflict to the satisfaction of
the City. If such conflict is not eliminated within the specified time period, the agreement may be
terminated pursuant to Section 10 (B -3) of this agreement.
15. Force Majeure
Neither City nor Consultant shall be considered in default because of any delays in completion and
responsibilities hereunder due to causes beyond the control and without fault or negligence on the part
of the parties so disenabled, including but not restricted to, an act of God or of a public enemy, civil
unrest, volcano, earthquake, fire, flood, epidemic, quarantine restriction, area-wide strike, freight
embargo, unusually severe weather or delay of subcontractor or supplies due to such cause;pro-,rided
that the parties so disenabled shall within ten days from the beginning of such delay,notify the other
Party in writing of the cause of delay and its probable extent. Such notification shall not be the basis for
a claim for additional compensation. Each party shall,however,make all reasonable efforts to remove
or eliminate such a cause of delay or default and shall, upon cessation of the cause, diligently pursue
performance of its obligation under the Agreement.
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16. Non-Discrimination
Consultant agrees to comply with all applicable requirements of federal and state civil rights and
rehabilitation statues, rules, and regulations. Consultant also shall comply with the Americans with
Disabilities Act of 1990,ORS 659A.142,and all regulations and administrative rules established pursuant
to those laws. All facilities designed by Consultant under this contract shall be designed to be readily
accessible to and usable by individuals with disabilities as required by the Americans with Disabilities
Act.
17. Errors
Consultant shall perform such additional work as may be necessary to correct errors in the work required
under this Agreement vithout undue delays and without additional cost.
1$. Extra (Changes)Work
Only the City's Project Manager may authorize extra(and/or change) work. Failure of Consultant to
secure authorization for extra work shall constitute a waiver of all right to adjustment in the contract
price or contract time due to such unauthorized extra work and Consultant thereafter shall be entitled
to no compensation whatsoever for the performance of such work.
19. Governing Law
The provisions of this,'agreement shall be construed in accordance with the provisions of the laws of
the State of Oregon. Any action or suits involving any question arising under this Agreement must be
brought in the appropriate court of the State of Oregon.
20. Choice of Law,Venue
The provisions of this Agreement are governed by Oregon Law. Venue will be the State of Oregon
Circuit Court in Washington County or the US District Court for Oregon,Portland.
21. Compliance With Applicable Law
Consultant shall comply with all federal, state, and local laws and ordinances applicable to the work
under this Agreement,including those set forth in ORS 279A,279B,and 279C.
22. Conflict Between Terms
It is further expressly agreed by and between the parties hereto that should there be any conflict between
the terms of this instrument in the proposal of the contract, this instrument shall control and nothing
herein shall be considered as an acceptance of the said terms of said proposal conflicting herewith.
23. Access to Records
City shall have access to such books, documents, papers and records of Consultant as are directly
pertinent to this Agreement for the purpose of making audit,examination, excerpts and transcripts.
24. Audit
Consultant shall maintain records to assure conformance with the terms and conditions of this
Agreement,and to assure adequate performance and accurate expenditures within the contract period.
Consultant agrees to permit City,the State of Oregon,the federal government,or their duly authorized
representatives to audit all records pertaining to this Agreement to assure the accurate expenditure of
funds.
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25. Severability
In the event any provision or portion of this Agreement is held to be unenforceable or invalid by any
court of competent jurisdiction,the validity of the remaining terms and provisions shall not be affected
to the extent that it did not materially affect the intent of the parties when they entered into the
agreement.
26. Representations and Warranties
Consultant represents and warrants to the City that:
A. Consultant has the power and authority to enter into and perform this Agreement.
B. This Agreement, when executed and delivered, is a valid and binding obligation of Consultant,
enforceable in accordance with its terms.
C. Consultant (to the best of Consultant's knowledge, after due inquiry), for a period of no fewer
than six calendar years (or since the firm's inception if less than chat)preceding the effective date
of this Agreement, faithfully has complied with:
1) All tax laws of this state, including but not limited to ORS 305.620 and ORS chapters 316,
317,and 318;
2) Any tax provisions imposed by a political subdivision of this state that applied to Consultant,
to Consultant's property, operations,receipts, or income, or to Consultant's performance of
or compensation for any work performed by Consultant;
3) Any tax provisions imposed by a political subdivision of this state that applied to Consultant,
or to goods,services,or property,whether tangible or intangible,provided by Consultant;and
4) Any rules,regulations,charter provisions,or ordinances that implemented or enforced any of
the foregoing tax laws or provisions.
D. Any intellectual property rights or such delivered to the City under this Agreement, and
Consultant's services rendered in the performance of Consultant's obligations under this
Agreement,shall be provided to the City free and clear of any and all restrictions on or conditions
of use,transfer,modification,or assignment,and shall be free and clear of any and all liens,claims,
mortgages,security interests,liabilities,charges,and encumbrances of any kind.
27. Compliance with Tax Laws
A. Consultant must, throughout the duration of this Agreement and any extensions, comply with all
tax laws of this state and all applicable tax laws of any political subdivision of the State of Oregon.
For the purposes of this Section,"tax laws"includes all the provisions described in subsection 25.C.
1) through 4) of this Agreement.
B. Any violation of subsection A of this section shall constitute a material breach of this Agreement.
Further, any -solation of Consultant's warranty, in subsection 25.0 of this Agreement, that the
Consultant has complied with the tax laws of the State of Oregon and the applicable tax laws of any
political subdivision of this state also shall constitute a material breach of this Agreement. Any
violation shall entitle the City to terminate this Agreement,to pursue and recover any and all damages
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Pro£;A Template—Revised 9/24/2015
that arise from the breach and the termination of this Agreement, and to pursue any or all of the
remedies available under this Agreement,at law,or in equity,including but not limited to:
1) Termination of this Agreement,in whole or in part;
2) Exercise of the right of setoff, and withholding of amounts otherwise due and owing to
Consultant,in an amount equal to State's setoff right,without penalty;and
3) Initiation of an action or proceeding for damages, specific performance, declaratory or
injunctive relief. The City shall be entitled to recover any and all damages suffered as the result
of Consultant's breach of this Agreement, including but not limited to direct, indirect,
incidental and consequential damages, costs of cure, and costs incurred in securing a
replacement Consultant.
These remedies are cumulative to the extent the remedies are not inconsistent,and the Citymay pursue
any remedy or remedies singly,collectively,successively, or in any order whatsoever.
28. Complete Agreement
This Agreement,including the exhibits,is intended both as a final expression of the Agreement between
the Parties and as a complete and exclusive statement of the terms. In the event of an inconsistency
between a provision in the main body of the Agreement and a provision in the Exhibits, the provision in
the main body of the Agreement shall control. In the event of an inconsistency between Exhibit A and
Exhibit B,Exhibit A shall control.
No waiver, consent, modification, or change of terms of this Agreement shall bind either party unless
in writing and signed by both parties. Such waiver, consent,modification, or change if made,shall be
effective only in specific instances and for the specific purpose given. There are no understandings,
agreements, or representations, oral or written, not specified herein regarding this Agreement.
Consultant,by the signature of its authorized representative,hereby acknowledges that he/she has read
this Agreement,understands it and agrees to be bound by its terms and conditions.
IN WITNESS WHEREOF,City has caused this Agreement to be executed by its duly authorized undersigned
officer and Consultant has executed this Agreement on the date hereinabove first written.
CPl'X OF TIGARD PC SPECIALISTS INC
DBA TECHNOLOGY INTEGRKfION GROUP(TIG)
By: Authorize City Representative ByAeorized Contractor Representative
-3 a-orq 3/�0%0 � 9
Date Date
12 1 P• -c.
PILZA Template-Revised 9/24/2015
EXHIBIT A
SCOPE OF SERVICES
The City of Tigard is looking to develop a strategic plan to guide Information Technology (IT) initiatives
within the next 3-5 years,with opportunities to update the plan on an as needed basis.
The Consultant shall render professional services as described below.-
Phase
elow:Phase 1—Current IT Review
• Review the current state of the City's Information Services organization (High—Level)
o Meet with IT staff to analyze the current staffing levels,roles and software in use
• People and Staffing
• Technology
• Understand the City's Visions,Goals &Initiatives
Phase 2—Workshops and Interviews
• Conduct department inter-,iews via multiple workshops
• Interview key stake holders from seven (7)major departments
o Police
o Public Works
o Library
o Engineering
o Community Development
o Finance
o City Administration
• Aggregate and analyze data gathered from workshops/interviews
• Validate key feedback with the IT organization
Phase 3—Review Finding's with IT
• Review and discuss findings in a meeting with IT
• Validace information gathered during the first two phases
s Ensure the information gathered aligns with IT expectations
Allow IT a feedback opportunity
Phase 4—Asses and Document Findin s
• Determine overall success criteria
• Identify critical paths for success
• Review information collected as it relates to organizations objectives
• Develop strategic recommendations and executive summary
Draft of documents to IT for review and feedback
Phase 5—Final Presentation
• Present final deliverable to customer
• Project closeout
• Document recommended practice of keeping the plan up to date.
13 a�_
ProfSA Template—Revised 9/24,12015
EXHIBIT B
CONSULTANT'S PROPOSAL
14 1 P.,L .:e
ProfSA Template—Revised 9/24/2015
March 5, 2019
Technology Integration Group•
IT Strategic Plan
Prepared for:
City of Tigard
TIG Reference ID: #140484-30334
Pq
- Prepared by:
Duane Oertell, Sr.Account Executive
Phone: (503)573-3425 x2435
Mobile: (503) 726-9775
Email: Duane.Oertell@tig.com
Fax: (541)484-0135
Tony Ardueser, Sr. Network Engineer
Phone: (541)242-1000 x2416
Mobile: (541)214-9361
Email: Tony.Ardueser@tig.com
Table of Contents
I. ENGAGEMENT SUMMARY....................................................................................................................1
ProjectOverview and History...................................................................................................................
II. SCOPE OF WORK...................................................................................................................................1
ProjectManagement................................................................................................................................1
Phase1—Current IT Review.....................................................................................................................2
Phase 2—Workshops and Interviews.......................................................................................................2
Phase 3—Review Findings with IT............................................................................................................2
Phase 4—Assess and Document Findings ................................................................................................2
Phase 5—Final Presentation.....................................................................................................................2
Ill. ASSUMPTIONS ..................................................................................................................................3
GeneralAssumptions................................................................................................................................3
Outof Scope..............................................................................................................................................5
IV. CHANGE MANAGEMENT PROCESS...................................................................................................6
V. PROJECT DELIVERABLES........................................................................................................................6
VI. TERMS AND CONDITIONS.................................................................................................................7
VII. PURCHASE PRICE AND ENGAGEMENT AGREEMENT...................... .................................................9
PurchasePrice...........................................................................................................................................9
EngagementAgreement...........................................................................................................................9
VIII. NEXT STEPS AND TIG TEAM ............................................................................................................10
TIGAccount Executive ............................................................................................................................10
TIGTechnical Resource...........................................................................................................................10
Executive Management..........................................................................................................................10
Important Confidentiality Notice
The use of the information contained in this document is subject to the following conditions and
restrictions:
■ This document contains proprietary information belonging to Technology Integration Group and the
Customer. Such information is supplied solely to the purpose of assisting explicitly and properly
authorized readers in the proposed Customer solution.
• No part of its contents may be used for any other purpose, disclosed to any person or firm or
reproduced by any means, electronic or mechanical, without the express prior written permission
of Technology Integration Group and the Customer.
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IN
T I G
ti t" '.,.bt:x,j� Jr
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■ The text and graphics are for the purpose of illustration and reference only. The specifications on
which they are based are subject to change without notice.
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T I G
11
Project Overview and History
City of Tigard ("Customer"), has engaged Technology Integration Group ("TIG") to help them
develop an IT Strategic Plan.
The City has a number of aging enterprise systems, which are scheduled for replacement over
the next few years. Through the development of this strategic plan, TIG will;
■ Perform a cursory evaluation of IT as they exist today
■ Evaluate staffing to support both current and future initiatives
Develop a mechanism to score and rate incoming requests to IT
The IT strategic plan will be focused on the City's internal IT requests, and not on City wide,
public facing initiatives.
Some of the key considerations are;
■ System standardization
Improving overall security while reducing threat landscape
• Use data to drive business decisions and analysis
This engagement will be delivered in the following phases listed below:
Phase 1 —Current IT Review
Phase 2—Workshops and Interviews
Phase 3—Review Findings with IT
Phase 4—Assess and Document Findings
Phase 5—Final Presentation
This Statement of Work ("SOW") is subject to the General Terms and Conditions and sets forth
the specific business details regarding the services to be provided to Customer for this SOW
(the "Services"). This SOW supersedes all prior communications between the parties
concerning the specific details of the services, whether oral, written, electronic, or otherwise
and is the binding contract between TIG and Customer (together the "Parties") concerning the
subject matter hereof.
Project Management
TIG's Project Management Office (PMO) will manage and implement the deployment of the
services described in this SOW. Project Management will be provided for the duration of the
Service, including a Project Manager(PM)who will have the primary responsibilities to conduct
the project kick-off meeting, develop a project plan, schedule resources, and provide change
management. TIG and Customer will each assign a project manager who will coordinate the
activities to be performed under this SOW. The Project Manager for each party will serve as
the point-of-contact for all communications and any modification to the scope, requirements, or
responsibilities under this SOW.
Page I 1
TIG
�P:
Phase 1 — Current IT Review
In this phase, TIG will perform the following tasks:
■ Review the current state of the City's IT Organization [High-Level]
o People/Staffing
o Technology
o Processes
■ Understand the City's Visions, Goals & Initiatives
Phase 2 — Workshops and Interviews
In this phase, TIG will perform the following tasks:
■ Conduct department interviews via multiple workshops
o Interview key stakeholders from each of the seven (7) major departments (incl.
City Manager)
o Aggregate and analyze data gathered from workshops/interviews
o Validate key feedback with the IT organization
Phase 3 — Review Findings with IT
In this phase, TIG will perform the following tasks:
■ Check point meeting with City IT
o Validate information gathered during the first two phases
o Ensure the information gathered aligns with IT expectations
Phase 4 — Assess and Document Findings
In this phase, TIG will perform the following tasks:
■ Determine overall success criteria
■ Identify critical paths for success
■ Review information collected as it relates to organizations objectives
■ Develop strategic recommendations and executive summary
Phase 5 — Final Presentation
In this phase, TIG will perform the following tasks:
■ Present final deliverables to customer
■ Project closeout
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TIG
�. .
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General Assumptions
The Services specified in this SOW are based on a close teaming arrangement between the
Customer and TIG. In order to ensure that the project can be executed efficiently and in
accordance with the scope presented in this SOW, the Services are subject to the following
assumptions listed below. If the assumptions used to develop the SOW are found to be
incorrect, the parties agree to meet and negotiate, in good faith, equitable changes to the SOW,
Service Levels, schedule and/or Purchase Price, as appropriate in a written amendment to this
SOW.
Customer agrees to complete all responsibilities identified in this section below:
■ Customer will assign a main point of contact (Project Manager) to facilitate all project
management for this SOW. Project Manager will be responsible for managing all activities
on Customer's part including:
o Providing the TIG PM with a list of designated Customer personnel roles and
responsibilities under this service engagement. Such personnel may include but
may not be limited to: architecture design and planning engineers, and network
engineers.
o Participating in scheduled project review meetings or conference calls, if required;
o Providing access to all facilities, systems and personnel as required by this SOW;
o Responding to all information requests,and providing all other information required
by TIG for the performance of the Services and completion of the Project.
o Coordinating with any external third parties, such as in country Carrier/Telco,
regarding activities, deliverables, and schedules.
o Ensuring that TIG's request for information or documentation needed for the
project is provided within three (3) business days of TIG's request, unless the
parties agree to another period for response.
■ Customer will provide administrator or super-user logons to host systems, or(alternatively)
assign system administrator(s)to perform those logon activities on behalf of TIG technical
personnel.
■ Customer will provide TIG personnel access to relevant systems and facilities as
necessary to perform the Services, subject to Customer's operational, legal, and security
restrictions.
■ Customer to provide to TIG all relevant hardware, software and licenses required to
perform the Services prior to the engagement.
■ Customer is responsible to have setup redundant power and will have adequate cooling
in the current environment to accommodate the new systems to be installed.
■ Customer will verify that all servers and/or workstations included in the scope of this
activity are fully functional before TIG personnel begin installation and/or integration
activities. Fully functional includes: operating system(s), database(s), application(s) and
network(s) provided or supplied by Customer in connection with this project.
■ Customer will ensure Local and Wide Area Network connectivity and correct address-to-
name(and name-to-address) resolution are configured and operating properly before TIG
personnel begin installation and/or integration activities.
■ Customer will be responsible for all data and have a working, reliable, and recent backup
available as a precautionary measure for any systems involved for this deployment should
any data need to be restored.
Paget 3
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■ TIG will assign a Project Manager for this SOW and the TIG Project Manager will be
responsible for managing all TIG Service activities and will serve as the central point of
contact for Customer including:
o Developing a high-level project plan using the timelines discussed in the project
kickoff call;
o Working with Customer and TIG project personnel to prioritize and plan the
activities for the duration of this engagement;
o Serving as the central point of contact for Customer;
o Using both Customer and TIG resources, where applicable, to accomplish all
tasks;
o Reporting on project progress, tasks and risks from TIG team's perspective;
o Organizing and conducting regular status meetings with appropriate stakeholders.
■ If Customer requires additional skills outside of the skill set employed by the current TIG
resources, TIG will apply a reasonable best effort to providing additional skill sets.
Furthermore, if TIG is requested to take on additional responsibilities resulting in
management ownership, or deliverables, TIG requires an addendum to this Statement of
Work in the form of a Change Order.
■ Unless otherwise stated in the Agreement all travel associated with this project will adhere
to TIG's travel policies. Reimbursable expenses for required travel, plus out-of-pocket
expenses in support of this SOW will be billed separately as actual expense incurred.
■ Two weeks advance notice required for onsite installation scheduling and onsite date
changes. Customer will be billed for any additional travel expense costs that apply in the
event Customer requests expedited travel, cancels, or postpones the onsite installation
within two weeks of the scheduled date.
■ Upon the completion of the Services, Customer shall sign the Services Project/Milestone
Completion form. This signed form indicates that Customer acknowledges and accepts
satisfactory completion of the Services described herein. If Customer does not indicate its
acceptance or rejection of the Services within seven (7) business days of the milestone or
project completion, the Services performed for the applicable milestone or project will be
considered accepted.
■ Services do not include any additional applications not mentioned in Services Description.
■ Assumes Customer's LAN/WAN meets or exceeds manufacturer published specifications
for architecture solution.
■ Assumes Customer's Virtual Infrastructure meets or exceeds manufacturer published
specifications to accommodate any new applications described in this scope-of-work.
■ All support cases due to OEM issues or bugs are considered out of scope and will be
handled by the Customer. TIG can provide support at Customer's request; however, any
such additional Services may be subject to a Change Order and additional charges will
apply.
■ Workshops are estimated to be approximately four (4) hours per group.
■ The customer will be responsible for coordinating and scheduling of all internal resources
for workshops and other review meetings.
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TISk
Out of Scope
All items not specifically defined in the scope of work above are considered out of scope for this
SOW. Any additional work requested by the Customer must be requested in writing and will
require the mutual execution of a Change Order as described below.
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T I G
This Change Management Process will be used when TIG or the Customer determines that a
change is necessary to refine a process, procedure, or specific responsibility identified in this
SOW, and may result in a change to cost and schedule. The party proposing the change will
document the request using a Change Order Request Form and following the Change
Management Process below.
* The receiving party will review the proposed Change Order Request Form and determine
whether the change is acceptable or requires modifications.
* Both parties will, in good faith, mutually review the proposed Change Order Request Form
and will (i) approve it, (ii) agree to further investigation, (iii) or reject it (collectively, the
"Change Management Process").
■ When the parties agree to the change, they will both sign the Change Order Request
Form, at which point it will become a binding Change Order in accordance with the terms
contained therein, and will constitute authorization to implement the change.
The following deliverables ("Deliverables") below will be created by TIG and provided to the
Customer as part of this project.
TI
Description(s)
• Executive Summary
• Current Environment
o Goals & Initiatives
o IT Organization
IT Strategic Plan for FYI o Business Systems
and Beyond o Technology Users
• Vision, Mission & Guiding Principles
• Strategic Planning Methodology for Technology
• IT Strategic Initiatives
• Strategic Projects for Departments
Raw Data Any raw/uncompiled data from workshops
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i _ _
i�F I I-Lo.*211
This SOW will incorporate and be subject to the following terms and conditions:
1. Confidential Information: Customer acknowledges that the Proprietary Information and all
information transmitted in connection with the performance of the Services, which is clearly marked
as confidential, constitutes Confidential Information. TIG acknowledges that information transmitted
by Customer,which is clearly marked as confidential, constitutes Confidential Information. Each party
agrees that it will receive and maintain the Confidential Information of the other party in confidence
and, except as provided herein,will not use the Confidential Information for its own benefit or disclose
it or otherwise make it available to third parties. The parties will take reasonable steps to ensure that
their employees, representatives and agents comply with this provision. Confidential Information will
not include information which: (i) is or becomes publicly available; (ii)was known to the recipient prior
to the time it was disclosed; (iii) is independently developed by its owner without restriction on
disclosure; (iv) is independently developed by the recipient without breach of this Agreement; or(v) is
received from a third party without obligation of confidentiality. At the termination of this Agreement
and upon request from the other party, all information marked as confidential shall be returned to the
respective owner.
2. Ownership Rights of TIG: Unless otherwise set forth in the respective Statement of Work, the
ideas, concepts, know-how or techniques developed during the course of this Agreement by TIG shall
be the sole and exclusive property of TIG, subject to a royalty-free, full paid-up non-exclusive license
to Customer, and may be used by TIG in any way it may deem appropriate. Unless otherwise set forth
in the respective Statement of Work, all Deliverables, including without limitation any software,
specifications, data, documentation, discoveries, improvements and inventions conceived, made or
developed in the performance of this Agreement ("Proprietary Information") shall be the sole and
exclusive property of Customer. TIG agrees to execute all documents necessary to fully secure and
perfect Customer's interest in the Proprietary Information, including the filing of patent and copyright
applications.TIG may elect to develop materials,which are competitive with Deliverables,which might
be supplied to the Customer hereunder, irrespective of their similarity to such Deliverables.
3. Limited Warranty: TIG warrants that the services furnished hereunder shall be performed in a
professional and workmanlike manner. This warranty will be valid for a period of fourteen (14) days
from the performance of the Services. EXCEPT AS EXPRESSLY PROVIDED HEREIN OR IN A
STATEMENT OF WORK HEREUNDER, TIG MAKES NO WARRANTIES OR REPRESENTATIONS,
EXPRESS OR IMPLIED, BY OPERATION OF LAW OR OTHERWISE, WITH RESPECT TO ANY
SERVICES OR DELIVERABLES SUPPLIED UNDER THIS AGREEMENT. TIG EXPRESSLY
DISCLAIMS ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE FOR THESE SERVICES.
4. Limitation of Liability: IN NO EVENT SHALL TIG BE LIABLE FOR SPECIAL, INCIDENTAL,
CONSEQUENTIAL OR INDIRECT DAMAGES (INCLUDING ANY LOSS OF PROFIT, REVENUE OR
DATA)ARISING OUT OF THE USE, PERFORMANCE OR FURNISHING OF ANY DELIVERABLES
OR SERVICES, EVEN IF TIG SHALL HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH
POTENTIAL LOSS OR DAMAGE, OR FOR ANY CLAIM OR ACTION BROUGHT AGAINST THE
CUSTOMER BY ANY THIRD PARTY. TIG's liability to the Customer for damages, from any cause
whatsoever and regardless of the form of action, shall be limited to the remedies set out in this
Agreement, but in any event shall not exceed the charges paid or payable by Customer under this
Agreement for the particular Services or Deliverables from which the liability arises. Customer agrees
that TIG will not have any responsibility for, or any liability in connection with, the actions of the
Customer or third parties, any hardware,software or other items or services provided by persons other
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TIG
than TIG or its subcontractors, including, without limitation, any viruses or malware in connection
therewith, and Customer shall indemnify, defend and hold TIG harmless from and against any and all
claims, actions, demands and legal proceedings arising therefrom. No actions arising out of the
performance of Services or the furnishing of Deliverables under this Agreement may be brought by
either party more than two (2) years after the cause of action arises, except that an action for non-
payment may be brought within two (2)years of the date of the last payment made hereunder.
5. Independent Contractor: Nothing in this Agreement shall be construed to create a partnership,
joint venture, agency relationship or employment relationship between the Customer and TIG. Neither
party has the right or authority to assume or create any obligation on behalf of the other party.
6. Insurance Requirements: TIG represents that it carries sufficient worker's compensation,
public liability and property damage insurance to protect against related liability, which may arise in
the performance of services specified on any applicable Project hereto.
7. Entire Agreement: This SOW represents the entire agreement between the parties and
supersedes any prior or contemporaneous oral or written agreements, commitments, representations
or communications regarding the scope of the Services. All terms other than references to this SOW
or those business terms necessary to process and complete an order,contained in any purchase order
or other type of order form you may use will be considered void. Any modification to this SOW must
be in writing and signed by a duly authorized agent of both parties. In the event of a conflict between
the provisions of a Statement of Work and the provisions of any applicable Master Agreement under
which this SOW is issued,the provisions of this SOW shall prevail as to the conflicting terms only.The
laws of the State of California, USA shall govern this SOW without regard to California conflict of laws
provisions.
8. Non-Solicitation:The parties each acknowledge that they are both involved in a highly strategic
and competitive business. The parties further acknowledges that the hiring party would gain
substantial benefit and that the non-hiring party would be deprived of such benefit, if one parry were
to directly hire personnel employed by the other. Therefore, except as otherwise provided by law,
neither party shall, without the prior written consent of the other, solicit the employment of any
personnel who performed work by reason of this Agreement or the work described hereunder, during
the term of this Agreement and for a period of one (1) year following the termination or expiration of
this Agreement. The parties agree that the damages resulting from breach of this provision are
uncertain and that it would be impracticable or extremely difficult to ascertain the actual amount of the
damages. Therefore, in the event either party violates this provision, the breaching party shall
immediately pay to the non-breaching party an amount equal to US $25,000 for non-exempt
employees and US $75,000 for exempt employees, as liquidated damages and the non-breaching
party shall have the option to terminate this Agreement without further notice or liability. The amount
of the liquidated damages reflected herein is not intended as a penalty and is reasonably calculated
by the parties based upon the projected costs the non-breaching party would incur to identify, recruit,
hire, and train suitable replacements for such personnel. If any court of competent jurisdiction
determines that any part of this provision or Agreement is invalid, the remainder of this provision or
Agreement will continue in full force and effect. The offending part will be interpreted to whatever
extent possible to give effect to its stated intent.
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TIG
44.
Purchase Price
TIG will provide the Services, which include the Deliverables as described in this SOW, for the
price indicated below. It does not include any hardware, software or licenses. Travel related
expenses incurred by TIG for this engagement are included in the quoted price. Quoted price
below is valid for thirty (30) days from date of this SOW and does not include applicable sales
taxes.
DESCRIPTIONIMILESTONE AMOUNTDUE
PROFESSIONAL SERVICES: IT Strategic Plan
MILESTONE 1 —Acceptance of SOW and Commencement of Project $14,000
MILESTONE 2—Acceptance and Completion of Phases 1-5 $14,000
Total 0E0
Engagement Agreement
The signatures below indicate both parties'agreement to the Deliverables, assumptions, Terms
and Conditions, billing estimates, expenses, and any other terms identified in this SOW. This
SOW will not be valid until TIG contacts Customer to validate that the SOW meets the City of
Tigard's needs in terms of scope and Deliverables. Start of the Project will commence upon the
mutual execution of this SOW.
City of Tigard PC Specialists Inc., dba Technology
Integration Group
Signature Signature
Title Title
Date Date
TIG Reference ID: #140484-30334
Customer PO Number* TIG Opportunity Number
(please provide a copy of the PO)
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elk TIG
- wov
Please review the SOW and sign, date, and email and/or fax the completed document using
the contact information below. Please provide a copy of the approved purchase order for this
project. In the meantime if we can answer any questions, clarify any issues, or provide
assistance of any kind, please do not hesitate to contact us directly:
TIG Account Executive
Duane Oertell, Sr. Account Executive
Phone: (503) 573-3425 x2435
Mobile: (503) 726-9775
Email: Duane.Oertell@tig.com
Fax: (858) 790-0042
TIG Technical Resource
Tony Ardueser, Sr. Network Engineer
Phone: (541) 242-1000 x2416
Mobile: (541)214-9361
Email: Tony.Ardueser@tig.com
Executive Management
The individuals below will also support this professional services engagement and will meet to
review any open issues and will provide Executive Leadership and oversight to the Account
and PMO Team. This hands-on approach by our Senior Management will ensure prompt
resolution of all issues that might arise, and demonstrates TIG's total commitment towards the
success of this contract.
Phone: (800) 858 —0549 x1720
Email: Christian.Rolland@tig.com
Phone: (800) 858—0549 x4510
Email: Beth.Elliott(a-)-tig.com
Phone: (800) 858—0549 x3100
Email: Vince.LambOtiq.com
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