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Correspondence Gary Noble From: Melissa.A.Hanney @us.ul.com on behalf of CustomerService _FieldEvaluations@us.ul.com Sent: Monday, August 24, 2009 12:20 PM To: Gary Noble Subject: Field Evaluation - Turn -key Controls Ltd - 90 Day Close -out Letter - 09CA22264 `Missy Hanney E LC- i3 OOO)5c FE5693, 09CA22264 Turn -key Controls Ltd 15 Kolibri Way Vernon, V1H 1E3 Attention: Mr. Doug Halvorson Subject: Field Evaluation of Motor Control Center (5 sections) - 1 unit Dear Mr. Halvorson: On May 20, 2009, UL conducted a Field Evaluation on the above subject equipment. We then sent you a preliminary report on 08/03/2009, which detailed non - compliant issues. It has now been 3 months since our initial evaluation. This project has remained open awaiting communication from you that the items noted in the preliminary report have been corrected. To date, we have not been able to establish the completion schedule. Since a firm schedule for the completion of the Field Evaluation cannot be established at this time, we are closing this project as of this date and notifying our accounting department to invoice you for the charges incurred. In the future, once you are ready for the completion of the Field Evaluation, please contact us at 1- 877 -UL -HELPS (prompt #2) and we will open a new project and schedule a date to complete the Field Evaluation. If you believe there is an error in the above action or if you have any questions, please do not hesitate to contact me. Have a wonderful week! Sincerely, Missy Hanney Customer Service Professional - Field Evaluations Underwriters Laboratories Inc. Phone: 1- 877 -UL Helps (1- 877 - 854 -3577) Prompt #2 or ext. 44701 Fax: 360 - 817 -6276 Email: FieldEvaluations a us.ul.com Direct Line: 1- 877 -UL -HELPS (1- 877 - 854 - 3577), ext: 44701 Email: fieldevaluations(c�us.ul.com (please add " "Melissa A. Hanney" on subject line) UL Customer Service is available to assist you in the U.S. Monday - Friday 7am - 7pm CST. Visit us Globally at http: / /www.ul.com. Any information and documentation involving UL Mark services are provided on behalf of Underwriters Laboratories Inc. (UL) or any authorized licensee of UL. 1 - For more information about UL, its Marks, and its services for EMC, quality registrations and product certifications for global markets, please access our web sites at http: / /www.ul.com and http: / /www.ulc.ca or contact your local sales representative. -- ********* Internet E -mail Confidentiality Disclaimer * * * * * * * * ** This e -mail message may contain privileged or confidential information. If you are not the intended recipient, you may not disclose, use, disseminate, distribute, copy or rely upon this message or attachment in any way. If you received this e-mail message in error, please return by forwarding the message and its attachments to the sender. UL and its affiliates do not accept liability for any errors, omissions, corruption or virus in the contents of this message or any attachments. ********************************** * * * * * * * * * * * * * * * * * * * * * * * * * * * * * ** 2