06/13/1996 - Packet • •
AGENDA
TIGARD LIBRARY BOARD
THURSDAY, JUNE 13, 1996 - 7:00 P.M.
TIGARD PUBLIC LIBRARY- PUETT ROOM
13125 SW HALL BLVD.
TIGARD, OREGON
1. CALL TO ORDER
2. ROLL CALL: BECK_ BUSCH _ HOKLIN _
IRWIN _ LEWIS_ MCKAY_ SCHWAB
3. Approve Minutes of May 1996.
4. Monthly Report for May 1996.
5. Friends of the Library Report.
6. Cooperative Library Advisory Board Report.
7. Ethics Training.
8. Web Page Viewing.
9. Construction Levy.
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10. Amber Foods Building.
11. Other Business.
12. Adjournment.
TO ENSURE A QUORUM TO CONDUCT BUSINESS, PLEASE CALL AND LEAVE
A MESSAGE AT THE LIBRARY (684-5886), IF YOU ARE UNABLE TO ATTEND.
Agenda items for future meetings:
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hAdocstonnieft-a
TIGARD LIBRARY BOARD
May 9, 1996
MINUTES
Call to Order: 7:05 p.m., by Chair Nancy Irwin.
Roll all: Larry Beck, Shannon Busch, Nancy Irwin, Chris Lewis, and Angus McKay.
Staff: Kathy Davis.
Minutes: Beck moved to approve April minutes as presented, seconded by Lewis.
Reports: April Monthly Report: The Library Web Page Committee is making
continuous progress to get the Web Page up and running by the end of
May. Customers will be able to send in reference questions from home,
preview teen book reviews, and link to other Web sites that deal with high-
interest topics. Two new CD Rom stations have been set up to provide a
number of products such as Encarta Encyclopedia, American Business
Disk, and Trip Maker. On April 16, the library hosted a technology open
house where librarians provided one-on-one guidance using new
information technology available at the library. "The Write Place," a new
collection of resource books for writers acquired with donated funds has
been established. Materials include detailed information on publishing and
marketing. Two adult programs offered this month consisted of an
investment program and a photography workshop. Both programs were
given by professionals in the Tigard community who donated their time. All
Adult Librarians attended a workshop on providing medical/health reference
service. Gary Lark, Children's Librarian, is developing a series of "theme
bags" to make available to area daycare centers. Sue Plaisance, Young
Adult Librarian, is conducting a series of classes on library use for students
of the ABLE alternative school. Five field trips (95 visitors) visited the library
from public and private schools. The library, along with other member
libraries, will be taking part in a work exchange program to establish
creative staff development and creative problem solving. WCCLS is piloting
the project and if process works, program will be expanded statewide.
Volunteer dinner was a great success. Entertainment was added to the
program this year and was enjoyed by all.
Friends of the Library: No report this month.
CLAB: To be discussed under Library Expansion Funding Update.
Library Expansion Funding Update:
Director presented Library Board's position to CLAB members regarding
fund allocation. There was lengthy discussion. It was decided a sub-
committee will be formed to come up with a reasonable formula where all
member libraries will receive a fair distribution amount of levy funds for
expansion/new construction. If the Committee is unable to come up with a
formula, levy plans will cease. McKay offered his assistance in searching
for a new formula.
Exclusion Ordinance:
Council approved the adoption of a library exclusion ordinance allowing the
library to limit patrons from using the library and its privileges if they violate
use guidelines. The process will consist of a verbal warning, followed by a
written warning. If violation continues, an exclusion notice will be issued for
up to 90 days. The severity of the exclusion would depend on the violation.
Director will keep Board informed of any issuances and/or changes to the
ordinance.
Ethics Training for Boards and Commissionslannin. ahead):
head):
Council has requested that all Boards, Commissions, and City Officials
undergo training gn Code of Ethics. Board tentatively scheduled time for
the June 13, regularly scheduled Board meeting for this training.*
Anti-Pornography Ballot Measure:
Director was approached by a representative from the organization crafting
language for the ballot measure on anti-pornography law. It was asked if
the Library would publicly support or at least not oppose measure. Director
noted that it was not ethical for a public library or the Board to take a stand
on any issue either way and that a public library' s duty is to make all sides
of a discussion available.
Library "Web Site":
Canceled. Will be moved to June Library Board agenda schedule.
Strategic Planning Process Report:
Director passed out report from results of Planning Committee review. This
report provides the Goals, Objectives, and Activities (specifically who does
what) to back up Objectives for the library's upcoming three-year operation.
Committee suggested some minor changes in the way the report is
presented. It was also suggested the Activities be listed in the Appendix of
the document. Irwin suggested Library Board present final report to City
Council and invite members of Planning Committee to present to Council
also. Director will request time on Council's agenda in June.
* Code of Ethics training for Library Board confirmed by City Administration for June 13,
at 7:00 p.m.
0
Summer Schedule:
Board discussed summer schedule. Lewis moved for Board to announce
August as a vacation month, with no meeting scheduled, seconded by
Busch. Motion passed unanimously.
Other Business:
The idea of hiring a collection agency to retrieve cost of items that are not
returned by patrons is still in the discussion stages. Since Court and Water
departments of the City would utilize this service also, the contract would be
general, but yet specific for each department's needs. Two companies
have been identified as candidates. McKay moved in support of acquiring a
collection agency to retrieve funds for lost or not returned items, seconded
by Lewis. Motion passed unanimously.
Busch and Beck acknowledged extra service provided by library staff.
Adjournment: McKay moved to adjourn meeting at 8:09 p.m., seconded by Beck.
h:\docs\connie\brdmin.doc
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MEMORANDUM
TIGARD PUBLIC LIBRARY
TO: Bill Monahan, City Administrator
FROM: Kathy Davis, Director of Library Service
DATE: June 10, 1996
SUBJECT: Monthly Report, May 1996
More Big Numbers: May Circulation was up 13.5 percent over May 1995. This is the fourth
(4) month this fiscal year that increases have exceeded 10 percent compared to FY 94/95
where increases remained below 10 percent the entire 12 month period.
i
Internet Access Progress Report: The library currently has three Internet access machines
available for public use 18 hours per week. We have a use rate of about 60 percent under
the existing access schedule. The Internet Committee has evaluated use patterns and taken
comments from our Internet monitors to try and find a schedule that will accommodate more
users while still retaining the room for other meetings. Sunday hours were dropped for the
summer and additional evening hours will be added pending the training of more volunteers.
I.G.A. at Metzger Park: During May, negotiations regarding the structure of summer camp at
Metzger Park were held between the Park Board, Lar Eisenberg of Washington County,
9 Larry 9 9 tY
Deb Blesser of Recreation Round-Up, and myself. The Board originally had strong concerns
about some activities (ex: "soccer skills") and also wished to charge an additional "user fee."
Larry Eisenberg conveyed our concerns that no parent, given the choice of a $35 cost at
Summer Lake, or a $50 cost at Metzger Park - for less of a program - would elect to send
their child to that camp. We were setting the program up for failure. The Park Board
reversed its position on all issues the last week of May and gave us the go ahead to run the
program. In the interim, the instructor for the Metzger Camp took another position. If we are
not able to hire a replacement instructor by June 7, we will discontinue our relationship with
Metzger Park until next year.
Library Web Page: The Library Web Page Committee did an excellent job creating an
interesting and informative WEB Site. We are ready and waiting to install our product
pending the City "shell" being completed and installed. Paul DeBruyn has contracted with a
local entrepreneur to provide this service.
Business Mailing: The Spring Library Business Information brochure has been mailed to
local businesses. (See attached).
Friendly Visitors: Seniors partaking in the library's outreach program entitled "Friendly
Visitors" are finding the volunteers to be good company. (See attached Tigard Times article).
Youth Services: Young Adult and Children's Librarians are busy doing individual classroom
visits in preparation for this years Summer Reading Program. Between them they will see
over 3,000 children in all of Tigard's public and private schools. Prizes are coming from local
businesses including Round Table Pizza, U.S. National Bank, and Tigard Swim Center. (See
attached letter).
In-Service Day: Our annual in-service day, usually held in May, has been postponed until
September.
Volunteers:
Volunteer Type Number Hours
Adult 99 955.25
Youth 18 81.25
Adopt-a-Shelf 2 1.75
YART 8 8.00
Library Board 5 5.00
Community Service 4 24.25
Friendly Visitors 7 26.75
Internet 9 71.75
Total 152 1,174.00 = 6.70 FTE
.r
WORK INDICATORS MAY 1996 MAY 1995 MAY 1994
Adult Materials 24,187 23,471 20,778
Juvenile Materials �22 21 � 16,536 15.784
Total 45,410 40,007 36,562
Days of Service 28 27 26.5
Average
Daily Circulation 1,622 1,481 1,378
Hours of Service 279 276 268
Materials
Circulated per Hour 163 145 136
Increase in Circulation 13.5% 9.5% -1.2%
Materials
Added/Withdrawn 1,322/404 1,029/595 614/333
Borrowers Registered 327 325 284
Story Time 594 440 308
(Number of Sessions) (18) (15) (16)
Toddler Time 206 56 73
(Number of Sessions) (8) (2) (11)
Special Programs 2,134* 2,106* 78
(Number of Sessions) (4) (9) (5)
Internet Users 87 N/A N/A
Visitors
(Gate Count divided by 2) 17,845 16,914 N/A
Increase in Visitors 5.5% N/A N/A
Fines/Fees Collected $4,395.81 $3,890.54 $3,635.81
Gifts Received $12.80 $10.20 $89.94
* These numbers include classroom visits promoting Summer Reading Program.
h Adocs\con nie\kdmth rpt
THEY ARE ASKING
Q. What are the top 3 metropolitan million, and Investment Co. of BUSINESS INFORMATION
areas in the U.S. by average America, $19,005 million.
annual salary? In: Information Please Bus.Almanac
A. 1. Bridgeport—Stamford—Nor- FROM TIGAM PUBLIC LIBRARY
walk—Danbury, CT— $39,006, Q. Where and when were auto-
2. New York City— $38,802; mobile license plates first requir-
3. San Jose, CA— $37,068. ed?
In: World Almanac. A. By New York State in 1901. Vol. I, NO. 2 Spring 1996
Q. What are the 2 largest Equity 954 registration fees ($1 each)
Funds?
were received. LEADERSHIP KNOWS NO RACIAL OR CULTURAL BORDERS
A. Fidelity Magellan Fund, $31,705 In: Famous First Facts.
The shakeup at Metalsa, an auto- each member."I felt the people needed
motive metal stamping company in to see that I was taking time to talk to
LEADERSHIP KNOWS NO RACIAL OR CULTURAL BORDERS—(cont.from front page) Monterrey, Mexico, came not from an them personally about quality, philo-
values, Zarate has guided Metalsa's workers from a questionable future into earthquake but from Antonio Zarate. sophy, and how we were going to get
worldwide recognition as a manufacturer of quality products for the automotive To the outside world,he is the CEO,but ahead," explains Zarate. He implored
industry and a model of an enlightened Mexican employer. When Antonio Zarate internally he goes by "coordinator of employees to concentrate on improv-
joined on as a manager in 1978,Metalsa operated just one plant,had$23 million in the guiding team." One immediately ing the quality of the person within.
domestic sales, had sales per employee of only $23,000, produced no exports, begins to understand that at Metalsa Things began to change. Execu-
empioyed 1,000 workers,and had a 10 percent rejection rate.By 1994,after seven all people are the same;only what they tives started serving the customer and
ears of Zarate's leadership,Metalsa operated 6 plants,had increased sales to over do is different. stopped Y P. P P being bureaucrats.They stop-
$140 million (with 40% exports), had over 2,000 employees, had sales per The turnaround at Metalsa began ped wasting time on needless paper-
empioyee of up to$70,000,had improved productivity by 200 percent,had reduced in earnest after Zarate visited Japan in work.Time clocks were ripped out,and
the rejection rate to 1 percent,and had won numerous supplier awards for quality. 1985. "The Japanese firms were a work teams began to keep their own
The future of Metalsa is far brighter today than a decade ago,and the company is little bitdifferentfrom Metalsa not only attendance records. Quality control
clearly positioned to compete in the global marketplace. in tools but also in values," observes inspectors and supervisors were elimi-
Zarate. "The people I saw seemed to nated; their roles were assumed by
care for each other;the team was more team members.In the process,Metalsa
important than the individual, and the went from seven layers of manage-
people were very honest." ment to only four levels, including
In 1986,Zarate started promoting Zarate's.
a new philosophy that is elaborated in Social layers were eliminated as
a set of corporate-wide cultural values well. It was typical, for instance, that
—such as trust,solidarity,service,and attendance at meetings were recorded
training — and a set of individual according to position. Now everything
personal values,including responsibil- is alphabetical.There are no reserved
ity, punctuality, honesty, humility, parking spots for executives any long-
austerity, patience, service, and the er. People don't have job titles; every-
search for "total personal quality." one is a coordinator.
To spread the change,Zarate knew Upon this new foundation of clear
he had to take his message directly to (continued on back page)
*From J.M. Kouzes& B.Z. Posner's The Leadership Challenge(Jossey-Bass)
• s 9 0
SOME NEW BOOKS YOU MIGHT LIKE TO READ ONE PERSON'S READING
A retirement home: The U.S. welfare system is rapidy becoming a deluxe
Blanchard, Ken, J.P. Empowerment Takes More Than a Minute. retirement home for the elderly of other countries. In 1994, nearly 738,000
Carlos &A. Randolph. (Empowerment is releasing the knowledge, experience, noncitizen residents were receiving aid from the Supplmental Security Income
New Books and motivation people already have, and building re- (SSI) program. This was a 580% increase in just 12 years. If current trends
658 BLA sponsibility and trust.) continue,the U.S.will have more than 3 million noncitizens on SSI within 10years.
Farr, Michael. The Very Quick Job Search. The cost of providing SSI and Medicaid benefits for these individuals will reach
New Books (500 pages of helpful information and advice by a real more than $67 billion a year by the year 2004. 45% of elderly immigrants in
650.140 FAR expert.) California received cash welfare in 1990.
(Wall St. Journal, Feb. 20, 1996)
Kouzes,James M. & The Leadership Challenge.
Barry Z. Posner. (Two top consultants have studied 10,000 leaders and Dying patient's wishes often ignored: A four-year experiment involving thous-
New Books show how to keep getting extraordinary things done in ands of terminally ill patients has provided a searing indictment of the way
658.4 KOU organizations.An inspiring yet practical book,both helpful Americans die in the nation's hospitals and has prompted calls foir widespread
and readable.) changes in how doctors treat people in their final days. A report published today
about the $28 million experiment concluded that patients" wishes are often
Moreau, Daniel. Kiplinger's Survive and Profit From aMid-Career Change. ignored, their pain is often unrelieved and their physicians too often persist in
(Lost) (What do if you're"'downsized or want to find the right job ordering the most extreme measures to keep them alive.The common hallmark of
while still in the wrong one. Excellent.) hospital deaths in America remains ""a mechanically-supported,
p� painful and
Pritchett, Lou. Stop Paddling &Start Rocking the Boat. prolonged process of dying,"the report declared.
New Books (A former v.p. of sales at Procter & Gamble tells how (San Francisco Chronicle, Nov. 22, 1995)
650.1 PRI winning companies create and sustain genuine love affairs
with suppliers, customers, and employees. Readable Buying a new car: Computer technology, modern merchandising, and old-
throughout.) fashioned entrepreneurial spirit are about to put traditional car dealers on the
endangered species list. Already about one in ten buyers has discovered how to
Raphel, Murray& Up the Loyalty Ladder. bypass the dealers. They get their cars through warehouse clubs, credit unions,
Neil. (From Prospect to Shopper to Customer to Client to Advo- affinity buying groups and other third parties who do the dirty work for them. Or
New Books cate. How to turn sometime customers into full-time they go to auto superstores that sell at a fixed price,offer money-back guarantees,
658.8 RAP advocates of your business.)
and don't pressure customers.Still others buy a car with a computer.The number
Reno, Kelly. 77 No Talent, No Experience, and (almost) No Cost of car dealers has dropped from 30,800 in 1970 to 22,800 today.
New Books Businesses You Can Start Today.i (Fortune, Mar. 4, 1996)
658.022 REN (Many good home-based possibilities)
Unconventional treatments tried most: A study of a survey which appeared
Thompson, John A. The Portable Executive. recently in the New Eng/and Journal of Medicine states that Americans seek
New Books (Shows how one can survive and actually thrive in today's treatment from chiropractics,acupuncturists and other unconventional practition-
658.4 THO ever-changing workforce by becoming "portable." How to ers more often than from internists,pediatricians and other primary-care doctors.
build your own job security.A timely,helpful,encouraging One in three adults tried relaxation therapy,herbal cures, massage or some other
book.) unorthodox treatment for aches and pains in 1990. The most commonly used
therapies were, in order: relaxation techniques,chiropractics, massage, imagery,
Wesman,Jane. Dive Right In —The Sharks Won't Bite. spiritual healing, commercial weight loss, macrobiotic and other life-style diets,
New Books (The entrepreneurial woman's guide to success. Savvy, herbal medicine, mega-vitamins, self-help groups, energy healing, biofeedback,
658.421 WES witty and smart.) hypnosis, acupuncture, and folk remedies.
(Baltimore Evening Sun)
The.Times ■TT
T N
igard L
. By MIKE LUCAS '*,
Of the Times •
KING CITY-At 91,Elvanah Maxwell likes
the fact that the Tigard Public Library comes to "
her,not the other way around. `
Every two weeks, the King City resident gets
her listening material(her limited vision makes it
too difficult to read books)home-delivered,com-
pliments of Esther Hunter, a Beaverton resident z .,
who volunteers for the library's Friendly Visitor
Program. '; + ,
The Tigard Public Library now boasts about a
dozen trained volunteers to deliver library
materials to area residents who are homebound
and cannot visit the library, noted Jean Lindsay,
Tigard's library volunteer coordinator who
spearheaded the program earlier this spring.
It's like the delivery-by-mail service offered ,
countywide to patrons unable to visit their public •
library, Lindsay explained, but with a more per-
sonal touch. Volunteers trained as friendly sax Photo by Joys*neaps Ingram
visitors have access to Tigard library's collection AVID LISTENER — King City resident Elvanah Maxwell's limited eyesight hasn't
and services, and can browse the shelves to.find stopped her voracious appetite for books, which she now listens to on audio tape.
books of interest to their patrons,she added. And although she is unable to visit the Tigard Public Library, volunteer Esther
Maxwell,for example,loves a good mystery. Hunter (right) visits Maxwell every two weeks to deliver tapes as part of the
"I like them all murder, robbery, every- library's Friendly Visitor Program.
thing,"she said.
She enjoys learning about the trials and talking to whoever brings them,"she said. clients,Lindsay reported.
tribulations of Oregon's early settlers, too. Hunter enjoys the visits,too.Her mother,who
Thanks to Hunter, .Maxwell gets six to eight lives in Arizona, is about the same age as Max- To volunteer as a Friendly Visitor, call the
books on audio tape each.visit. well and uses a similar library delivery system to Tigard library at 684-6537. Those who cannot
•-It's not all about receiving library material, get her reading material. visit the library and wish to get materials
however. For one, it's nice to have some com- Besides, Hunter said, "the Tigard library has delivered' to them are asked to call the
pang,Maxwell said. I ;. `• been so great with its services with me." Washington County Cooperative Library Ser-
"I like having them delivered because I like To date, Friendly Visitors deliver to about 20 vices'outreach program at 642-1544.
r
May 29, 1996 CITY OF TI GARD
OREGON
Dr. Russ Joki, Superintendent
Tigard-Tualatin School District
Larry Hibbard Administration Center
13137 SW Pacific Highway
Tigard, OR 97223
Dear Dr. Joki:
I am writing to request a donation of Tigard Swim Center free day passes to be given
away as incentive prizes through the 1996 Summer Reading Program at Tigard Public
Library.
Each summer the City of Tigard sponsors reading programs which serve over 1,000
children and teenagers through the Tigard Public Library. This year the summer
reading programs will start June 10 and run through August 19, 1996. Young Adult
Librarian Sue Plaisance wishes to award Tigard Swim Center passes as incentive prizes
at the Weekly Drawings of the Teen Summer Reading program. Also, Children's
Librarian Gary Lark wishes to use Tigard Swim Center passes as prizes at the End-of-
Summer party for the Children's Summer Reading program.
Library staff estimates that 75 prizes are needed for the program. Of course, your gift
will be acknowledged by staff with the passes are distributed.
Thank you for your consideration.
Sincerely,
nes Nicoliyor
c: M. Branum
K. Davis `
S. Plaisance
G. Lark
13125 SW Hall Blvd., Tigard, OR 97223 (503) 639-4171 TDD (503) 684-2772