Ordinance No. 21-08 CITY OF TIGARD, OREGON
TIGARD CITY COUNCIL
ORDINANCE NO. 21-6
AN ORDINANCE ALLOWING PAYMENT PLANS OF LONGER THAN ONE YEAR FOR TIGARD
UTILITY CUSTOMERS DURING THE COVID-19 EMERGENCY
WHEREAS, due to COVID-19 over the last year, Tigard has been helping community residents and
businesses through a program where the City has not been disconnecting utility services or charging for late
payments;and
WHEREAS, based on Resolution 20-50, utility billing will resume turning customers off for non-payment
starting April 1, 2021;and
WHEREAS, consistent with the City's communications plan, staff intend to start calling customers four
weeks prior to their shut off date,which would mean calls beginning the week of March 8; and
WHEREAS, Tigard Municipal Code (I'MC) 12.03.040.0 currently limits the duration of any payment plan
to one year;and
WHEREAS, about 550 customers, or a little less than 3% of City customers, are over 60 days past
due. About 22.5% of customers who are currently late on their City utility bills owe over$1,000;and
WHEREAS,payment plans limited to one year may not be equitable for all customers;and
WHEREAS, a temporary waiver of TMC 12.03.040.0 extending six months past the expiration of Tigard's
COVID-19 emergency declaration will provide the Utility Billing Team flexibility to create successful payment
plans.
NOW,THEREFORE,THE CITY OF TIGARD ORDAINS AS FOLLOWS:
SECTION 1: Notwithstanding TMC 12.03.040.C, during the City's COVID-19 emergency and for six
months following the expiration of the emergency declaration, the City of Tigard Finance
Director, or designees, may enter into payment plans exceeding one year in duration with
delinquent utility customers.
SECTION 2: In order to provide immediate relief to City utility customers facing shutoff notices for
delinquent accounts,this ordinance is adopted by emergency and is effective upon passage.
PASSED: By 7144.74/M0114--- vote of all council members present after being read by number
and title only,this o?'"jday of 7 7G 2i fL ,2021.
/ 4 -L
Carol A. Krager,City Recorder G
ORDINANCE No.21-0 CC
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APPROVED: By Tigard City Council this 02114D day of -"WIG( e It .2021.
Jason B. Snider,Mayor
Approved as to form:
Cr
City Attorney
3/3/2021
Date
ORDINANCE No.21-0
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