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Spring 2019 CITY 1 Tigard The City of Tigard provides clean,safe,dependable drinking water to the residents of Durham, RIN two-thirds of g, �, KN ,11 19 P Protecting Our Water v M eet Hung Nguyen.As the city's Cross Connection Specialist,he spends his time ensuring that water — delivered to city customers is safe to 0 �•A�ti drink.For Hung,this has become part of Tq Pi his life's work.He's worked for the City of Tigard " for 31 years,and in the water division since 2000. "I come from Vietnam and have experienced firsthand the effects of poor water quality,"he tells me."Back - home the water was not suitable for drinking—from rivers and wells—but we had no choice. "What is most meaningful about my job is protecting people from health hazards.Kids,elders, that is why I do what I do—and why I continue to Questions? bug everyone." Tigard has the answers! « There was a time in my life Hung Nguyen—As part of his work as the city's Cross Connection Specialist,Hung tests the backflow prevention General Inquiries? when water was divided up devices at each city owned property annually,about 60 Public Works by the teaspoonful. » devices total 503-718-2591 All Tigard Water Service Area customers are Water systems depend on water pressure to keep required to have their backflow prevention Your Water Bill? water flowing in the intended direction through devices tested each year by June 1.Hung receives, Utility Billing the pipes.Anything that causes a change in water tracks and reports on the tests from residential 503-718-2460 pressure (like water main breaks,firefighting, and commercial property owners.All told,about _ etc.) can create a reverse flow,from the customer's 6,000 residential customers and 500 commercial plumbing system back into the public water customers in the Tigard Water Service Area have a Water Emergencies? system.This is called backflow. backflow prevention device that requires annual Public Workstesting.Last year,77%of residential customers Backflow protection prevents the mixing of completed the required test. 503-718-2591 irrigation water,for example,with our drinking water,"says Hung."This is important because that "We cannot survive without water,"Hung reminds irrigation water may have been exposed to fertilizers us."There was a time in my life when water was After-hours divided up by the teaspoonful." f ." Water Emergencies? and other outdoor chemicals that can be harmful." .s n F . On-call Service Additional cross connections where backflow devices "Everyone has the same water source so we need ' 503-639-1554 may be installed include fire sprinkler systems, to work together.It is not the city's water— boilers used for heating,and more. it's our water." ■ Y Here's a tip, fix that drip Fun with How long have If you think you have a leak due to higher than Heavy Equipment you been ig- average water usage on your utility bill,contact Dump trucks and backhoes noring that pitter patter coming from the shower? the Public Works Water Department. While we and bucket trucks, oh my! How about the leaky spigot on the side of the may not be able to determine where the leak is celebrate National Public Works house, or that running toilet?While leaks seem coming from,we can give you recommendations Week(May 19-25)with some hands- like small problems,over time they can waste both on what to do next.Call 503-718-2591 to speak on fun, both inside and outside the valuable water resources and money. to a water representative.■ library.Go high in the sky in a bucket truck. Operate a backhoe. Tools, street signs and more fun activities FREE in the library. Take home your own construction hat. More information: www.tigard-or.gov/recreation Water Conservation Audits Tigard Public Library I FREE Sat I May 18 1 1-3 p.m. Irrigation water uses approximately fifty percent of all of the treated water produced annually in the United States.By scheduling an audit,a Water Conservation Specialist will help identify and mitigate the effects of your irrigation system's inefficiencies as well as offer suggestions to help correct them. Take action and be a better steward of our most precious resource by scheduling your audit today.Visit www.tigard-or.gov/wateraudits or call 503-718-2591 to schedule an appointment. I/ / Backflow tests due June 1 City of Tigard PRESR.TSTI) PUBLIC WORKS DEPT. U.S.POSTAGE All Tigard water customers with in-ground lawn sprinkler systems PAID are required to have their backflow prevention devices tested 13125 SW Hall Blvd. PORTLAND,OR by June 1,2019.Your backflow devicereveRs stagnant or Tigard, OR 97223 PERMIT#1350 contaminated water from being yawn Into the An ing water supply.To ensure these vices are working^erly,efte law * * * * * * ECRWSS requires annual testing.A pellkshn whoS state-certi�gin ba-Mow POSTAL CUSTOMER testing must perform the test and submit tAresults to th y. I 1 For more inforVuion,eludin At of m0ifie-Mac flow assembly testers,visit www.ti -OrAffifiackflow or contact A, Cross Connection S ecialistH n at 3-718-2603 or bun ti ar -oo This newsletter was printed on recycled paper with environmentally friendly inks. �\ �// Please remember to complete the cycle and recycle this newsletter after it is read.