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07/13/2000 - Packet CITY OF TIGARD OREGON MEMORANDUM TIGARD PUBLIC LIBRARY TO: Library Construction Committee FROM: Margaret Barnes, Library Director .. DATE: June 29, 2000 SUBJECT: Library Construction Committee Meeting with BML Architects and Library Consultant Cynthia Ripley This memo is written notice for the upcoming Library Construction Committee Meeting. The meeting is scheduled for Thursday, July 13, 2000, at 6:30 p.m. in the Red Rock Creek Conference Room in City Hall. This meeting will include a discussion of the updated reported submitted by BML Architects. Attached is a copy of the edited version we are sending back to the architects. A revised copy of the report will be submitted by July 7 by the architect and distributed to the Committee at that time. Also, there will be a discussion with the architects and the consultant reviewing where we are in the process and what our next steps will be. Programming and site selection are the two top priorities. If you have suggestions or ideas about potential sites for the new library, please bring them to the meeting on July 13. If you have any questions, please contact me at 684-6537, x263 or City Manager, Bill Monahan at 639-4171, x306. Thank you Attachment 13125 SW Hall Blvd., Tigard, OR 97223 (503)639-4171 TDD (503)684-2772 aAW - _ �� ig _• L ' 1 �.�°�� t_• <�± � est�3 ==�;=-,� s i� jam;� :� �-3 e i ��►�� .. ;.pf:�'� - -- u� -rte•` � ,��--'_-'!s.•'�`� .+ ��i- � 1 < -t�: �4t`p-rte... � •tea'-�,. - rz A'' Needs-Analysis sis —Contents Draft 1 -F4+c-�-i{�s aY+d �b�ead.s in Tu.6(e Contents of cvr,+ev�k r%a.k +fie 4fe5 Part One.- Needs Analysis r• 1. Introduction: Objective of Study - Study.Metbadciogy arTdi ho of Gather'n rr u= rom t-e<) ubltc. Wherr-is 2. The ommuni Tigard_ Cita= �� _ i•,-j-cx+� :. _ - - -- - _ Ove,,,:ew e ographi -ChatactEiftttcs - - - - The e ice o ulatia wti �loes�H•sbela.� i�.-}�,cf? 3. Ex1st;'WL Library Services-- story.of Library-Services Coll�elitt�►S erv�ces cx.Pit_ onsultant Observati , t" w.}►, L-,'b,.,,,� St�ndcvdS -�cc�r►nolcgy r � 4. Recommended f,Plaa Set uicee - ;1, SvwYrn � .�_,-a ---- - - - - Co, �s�- vve5-ka. Part Two - Facility Prograrrt -� - - ' --_-- 2 CaT Ct;u,.}s a��,G�,r�.p1,s l *-e -;-ek_siey Guiding Principles __ �... .. reference. r Summary-of Comporrent=Space-Requirements- - General Planning Criteria___.._ SVl,heudS -�'r'rw� �ex�- i Design Challenges S Operational Criteriah�ards a"� e TPU6_� t Information Systems Criteria 3"S'� l lom El�r.eh Building Systems Criteria Spade �0(lec- N,S Interior Design Architectural Criteria �v6ltcUse Tc4� I, Site Planning Criteria "O 9y s �iMs a�� TratH i Kq 2oow► met� J F Component Descriptions and Diagramst- "9 inks J F,:c, - s The Public Forum -Meeting Areas As Space Entrance, Information and. Borrowers Services UhassIgrnh(e S; q Reference Periodicals ; New Books AN Main Collection -Adult Fiction, Non-Fiction Children's Center Young Adults Center - Special Collections The Technology Leaning and Support Center Needs Analysis — Contents Draft Collection Services -Staff Work Areas- Volunteers and Friends.- Work Areas Operations--Delivery; Unloading/Breakdown,,Mail,. Storage Administratiorr_ Leased Space—Coffee, Snack Part 3-Site-alternatives and Selection- Appendix electionAppendix Acknowledgments Standards Sources U (� 1 Needs Analysis - Introduction Draft Introduction The City of Tigard s sponsoring a study of the=library services in Tigard-The: project consists-of three parts: Part One - a needs assessment and recommendation of a plan of service PartTwo -the development of a library building program to accommodate= the service PartThree-site selection, concept desigrr,. and development of the projectbudgetp Cogs liar - Project Supervision -The project is being;supervised by the:Library gWildiRg- Committee composed of members of the city staff, library staff and: appointed residents-. The members-of the committee:are: Margaret Barnes, Library Director Tony Greiner, Library Project Liaison Bill Monahan, City Manager- Jim anagerJim , Mayor Nicol ` Gus Duenas, City Engineer Curtis Tigard, Pubiia Member-- David ember-David Chapman, President of the Library Board George Burgess, President of the Friends of the Library Kathy S eeger, Public Member Objective of Study The Objective of Part One of this study is;to-assess both the current and future needs of the library to determine the appropriate size and staffing needs for the library forthe next 15-20 years. Phase One information will be the basis of the library building program. The size of the building and plan of library services also determines where the library is located and.how big the site needs to be. Study Methodology and Process was The key methodology employed for the needs assessment A gathering input from a wide spectrum of stakeholders in the community. City and Xibrary Xtaff I.C' members of the public and the evaluation committee were all engaged in interviews and focus groups to ensure input from a wide cross-section of library users. Library operating statistics required by the Oregon State Library were provided to the consultants to establish use and circulation patterns. Demographic data from Metro Regional Services was used.to establish the characteristics of Tigard as a community. Operational measures and facility standards are based on standards developed by the Oregon Library Association and the consultants)experiencewith other libraries. 1 1 Needs Analysis - Introduction Draft Acknowledaments The consultants wish-to acknowledge the effort and support received.from the City and Library to provide background:information, assist witf r the collection of data on services, and develop and implement publicity for-the.inputprocess- Group meetings=were held:-by the consultants:during observation and interview. sessions on April 14-15, ZOQO_ Focus group sessions.were held witty different groups during:a-two-day site-visit The focus group sessions explored issues:that included what.residents and library users felt were the key issues facing Tigard broth now and in the-future Questions related to resid=nuse-ofinformation sources and libraries in Tigard and_in the region; factorinfluenced orwere-barriers to.library use;.and opinions about current services and services needed in the future_ r 2 2 Needs Analysis. -- The: Tigard Community Draft Overview Tigard is the eleventh largest city in Oregon_ in 1998, according to METRO statistics, the population of the city itself was,aT,200_ In evaluating-the performance of libraries-,.the concept.of the:service-population-needs-to be considered. The service population is:often larger than that of the incorporated: city, 49,000 for Tigard, because it includes.surrounding unincorporated areas. The statistics on service population come from the Oregon State Library.. I� Tigard is located in Washington-Countyandwas incorporated in- 1961jt9m unincorporated Washington County.- Once a smaii-commercial-center -+1� r served farming families, it is now a community whose-white-collar population primarily commutes to various destinations-within the Portland Metropolitan area_ There is a significant-job base:in Tigard, more than the total=poRulation according to METRO regional statisticsrwhich indicate�"fftatpecple-are-coming into-Tigard to work and are using city b6sinesses and services_ Highway 9a bypasses the downtown business district but it-bisects the town in a north-south direction. The highway is frequently congested. as. people from-Tigard move in and out of town at peak periods. The congestion on the regional highway impedes access to the historic downtown. Au Cjetro has prepared an analysis of changes to,population and growth between fg�and 201T, called the Regional Forecast and TAZ(transportation allocation zone) Projevuiel"r shows that Tigard will grow frorn 33,730 to 42,789 in population. e current population suggests that growth in- Tigard is ahead: of the projections. Demographic Characteristics (based.on 1990 census) Information from the 2000 census was not available atlhe time of preparing this report. Some of the data has undoubtedly been superAeded. However, anecdotal accounts from residents and staff indicate that,. while the number of people and the cost of housing may have increased, the general characteristics of the population seems to be the same as in 1990. - Tigard is mostly middle class (80%). Itis a community with middle- aged iddleaged adults who have raised their families but are staying in the community, and it is a community of young families with children. \'V ha- C_5+he - Households: The percentage of households with children was 9.9 Sa,rce of +- ese and of these, 46. percen are classified as a married couple family. SVis-►'cs? - Race and Ethni`ci'ty: The population of Tigard is homogenous and - parallels the state population at large. Most of the people in the town are white (total - 27,679),kfrican-American (total - 216), Native- : , 04_ker races nt_#dk r 2 Needs Analysis —The Tigard Community Draft Lcs+ N�ccs epi American (total- 188), Asian--or Pacific Islander(total -1006) and at ys►+c�be�:cu tt or i n descehdt:. w �, Hispanic:or Latino (total.-690). L `'°P 1° "' S'2e Income: The median income irr Tigard is $42,112 per year, somewhat , higher than the state-as:a whole"including the city of Portland. The g g tY t!LKYeos�° is median income for neighboring communitie in th�.o-r::...!:'o.a.; C not h are•as follows: a e swego:-$60,949; Beaverton - l;b sysM� $41,483, Hillsboro--$36,847 ad-Pr? I.C. Education: Approximately 30% ofthe,populatiorr have a0achelors- _.,� I.C,Oegree, with 90.9% having a high=school degree.. " Much of the housing stee risrom the 1960's and is still reasonably priced according to a scan of the demographicindicators- Some areas of the county are being developed ash' h-end developments.where $50Q,000 homes are being built, particularly out of where there are-affluent.commuter 0,.9 4� Q9tJ cities/bedroom communities_ u ountain- is one such affluent are s these communities grow to the south, people-will work irr Tigard and Portland, and—'N,_,gvil M6. �s traffic and commuting will continue to be a factor. ad."41n LAxC 4Q not Whaks,P►i='There is_a split n perception.as to the,nature nature —Some say_residents are ' - '. C,,,5,,-,aery conservative and.that Tigard,is-.a"meat-and-potatoes" type of community. 9f r* s + f etidents are solid, middle-of--the-road, and veryfamiij�-orfented. Some say bc��b,,;(� ice+ j� 0.- igard is a very generous community. There are curre ly various fundraisers }-he T•c��v��,� nod he4Ss going on to help raise money to open a.teen center.Cj4- I• +s� (�,+ r,b} Sc � ve. Tigard. has many seniors, as there has been a large population increase from move-ins while the town still has.its original population in place. There is a large ~ n+le 1,6,,j population of retirees ho live King City and.iraummerfield. Seniors do not "`u ave access to very much public transportation_ Schools and children are important.- There are 2 000'hlRh school students at o+ -� vt Tigard Higf a new school is currently being built < R - e gity of Tigardis concerned with strepthening its schools. The Tigard/Tualatin School District is-eeeside� submittka local ryes Passu(. option tax proposal to the voters in May A000 to give the community-the opportunity to provide additional funding to strengthen and provide further sre_ support for the schools academic programs n recen s a ewide testing, the a �^e�repa • avera e scores for the Ti and schoo s were below median statewide scares. - T,•��f�Tom.!�.�� 5�;,,�is The spirit of volunteerism, which characterizes Tigard's solution to problems, is Q.ve ,n, g;ti�tY already addressing some issues. Senior citizens and community members are volunteering in-the SMART (Start Making A Reader Today) and OASIS programs to help children learn to read. These programs provide one-on-one time for children to read with an adult to enhance their reading skills. Community members also volunteer for the Lunch Buddy Program. This program matches 4 i7P7 r CurO£ F2 F/t�-r�R� 11`14,eG-•t,'�f 1 c L7j�E vF/e ;/,/row 7f� �GE PERCENT OF STUDENTS MEETING STANDARDS BY • :1 iyj�W ETHNICITY STUDENT • }: F. The graphs below show the percent of students in this The graphs below show the percent of students at all district and the state who met state standards on 1999 reading. benchmarks in this district—by ethnicity—who met the The table below shows the percent of stud6yftfi6riding - and mathematics multiple choice tests• and writing and standards on state multiple choice reading and mathematics tests school. "'•'I mathematics problem solving tests. Results are displayed only if in 1999. 19998k96�3 `x 6 or more students were tested at a grade. READING READING Attendance 93.7% 94.0% 93.7% -- ---- 84% 81% 81% 72% 83% 66% 68% 76% lot82% 56% 59% 52% 50% 51% • ±s 37% The table below shows the.' percent of students in this district who took the 1999 state tests. All American Asian/ Black Hispanic Multi- White Non- Grade 3 Grade 5 Grade B Grade 10 Students Indian/ Pacific ethnic declared Alaska Islander `" ••• ;.._ ' MATHEMATICS Native Students taking state tests 99% 97% 72% 70% 77% MATHEMATICS 86% 59% 52% 47% • • 38% 84% 87% 69% 52% 57% 3e% ae% The table below shows the professional- experience of Grade 3' Grade 5 Grade 8 Grade 10 anzam 24% teachers and administrators in_this district in the 1998-99 school WRITING N in year. All American Asian Black Hispanic Muld- White Non- DI.SaTFUCT^°&TATE Students Dian I Pacific ethnic declared Alaska Islander Instructional staff teaching in area of certification 95% 95% 64% 60% 64% 68% 72% 72% Native only Instructional staffs average years of experience 13 years 14 years STUDENT ETHNICITY Instructional staffs average years of experience 10 years 10 years in district Th\e table below shows the number of students who declared Administrators'average years of experience in 15 years 11 years their ethnicity s on 1999 state tests. The table also shows the upers Grade 5 Grade 8 Grade 10 Superintendent's years of experience in district 1 12 years 9 years MATHEMATICS PROBLEM SOLVING number of students who did not declare their ethnicity on their test answer sheets. American �- 7ri InEiar' . Asian/; Specific data and calculations contributing to school ratings sa% 59% All Alaska.. �ctfia ulti-, Non- Subject Students. NattCe:` 1"s pd tG!81ack Hispanic Ofhnic white dedarad and report cards for all schools and districts in the state are Reading 3,355 79 164 46 202 139 2,609 116 posted on the Oregon Department of Education web site at Mam 3,385 82 162 47 217 129 2,599 www.ode.state.or.us/reporicard. 149 Grade 5 Grade 6 Grade 10 ■District State * fewer than six students Tgard-Tualatin SD 23J,2000 1-61 Z71 TITTMOM LOCAL INFORMATION Schools in this district are listed below, followed by their Your district may choose to provide additional information below. WTiriqrr1_Tiiq1ntin state rating—exceptional, strong, satisfactory, low or unacceptable.Ratings are.based.on the following areas: Textl8: SD • Student Performance: percent of students who met state standards on 1999 state tests and improvement between 23J 1996 and 1999 on state-tests Student Behavior: school attendance rate(and,-if a high school,dropout rate) • January 30,2000 School Characteristics:percent of students who took state tests in 1999 Dear Parents: The Oregon Department of Education will focus energy and resources on schools with low or unacceptable ratings to help For the first time, the State of Oregon is issuing report cards for schools and districts.This is good news for parents. them improve. The department also wilt�connect low performing It means you will receive more information than ever before schools with similar schools that are high performing to share - ..n•• . •_ _ about teaching and learning in Oregon. ideas: Inside, we report on student performance and student behavior and describe other characteristics of your district. Bridgeport Elementary School: Satisfactory As set out in state law, individual schools receive ratings in Charles Tigard Elementary School Satisfactory their report cards but the district as a whole does not. Deer Creek Elementary School Not rated Durham Elementary School Strong As we gather more data, we hope in the future to report Edward Byrom Elementary School Strong how education dollars are spent statewide; how districts are Hazelbrook Middle School Satisfactory improving student safety; how parents, staff and community James Templeton Elementary School Strong members feel about schools in their district;and the percent Mary Woodward Elementary School Strong of students receiving Certificates of Initial and Advanced Metzger Elementary School Satisfactory Mastery,diplomas and modified diplomas in each school and Thomas R Fowler Middle School Satisfactory district. Tigard High School Satisfactory I want to hear what you think of this report.Your feedback Tualatin Elementary School Satisfactory is important to me. Please call my office at (503) 378-8004 Tualatin High School Satisfactory ext.800 or e-mail us at ode.reportcard@state.or.us. Twality Middle School Satisfactory We hope this report card will prompt conversation in your community about the many good things that are occurring,in your school and district. For more information about this report card or to see your school's improvement plan,contact: Sincerely, Principal: About 175 schools in the state are not rated because their studentPhone: populations are too small to provide a basis for valid statistics or their data are incomplete. In addition,some schools E-mail: require special handling due to unique circumstances. In both cases,these schools will Address: Stan Bunn receiveadelayedrepodcardbyFebruary29,2000. _ _-_ State Superintendent of Public Instruction 2 Needs Analysis —The Tigard Community Draft std adult mentors with elementary school %utdnt . LI eaders at Tigard High are mentoring incoming 9thgraders and W ers in-the middle schools serve as mentors for incoming 8th graders. Middlo.ol students read with elementary school students--once- per week. The City of Tigard Library houses a homework center on Mondays,-Tuesdays and:Wednesdays to provide-tutored assistance-to:middle and high-school students. Some high school students serve as-tutorsfor middle-school students and adults tutorthe high school students. The school districtprovides bus transportation from FqAer and Tuality Middle Schools to the homework center. The city of Tigard-conducted-a visioning process called:"Tigard Beyond Tomorrow" irr 1998 and 1999=involving residents, professionals-, business owners and community group leaders- The outcomeofthis-effort was-an annual report. summarizing goals and reporting on progress:in attaining those goals in seven areas. They include Community Characterand Quality of Life, Growth and Growth Management-, Public Safety, Schools and Education, Transportation and Traffic, and. Urban and- Public Services. The community's vision is as follows: - - Commitment to shaping.-thecommunity's_future in agreement with the direction given through this on-going process. This process relies on citizen involvement and participation, and_coordinated actions by the community's decision-makers- Tigard is a safe, dynamic community, supported by coordinated and efficient public services.. Funding for services is stab lWnd recipients pay their share. - Citizens are educated about how to access public services and understand their responsibility to participate as members of the community. There are a variety of opportunities for citizens of all ages to-access education programs for life-long learning. Our community recognizes and accepts the responsibility each citizen has in promoting and supporting quality education.. 1 f SMAII 6V-S „CSSC y� 1 - S4;n�d local businesses thrive Business owners are involved and take respansibility for the impacts heir businesses have on the community. A community value "to respect open spaces and natural features" encourages access to these by our citizens. Many leisure time and recreational opportunities are available for our community. I 2 Needs Analysis —The Tigard Community Draft Y1„S ,Mr,�nS Tigard is a eneral law 4 with five council,members elected:at large. The city manager indicates-that voluntary service on-boards and commissions tendo- be short-#emr an44hWmounting:a sustained.effortforpublic sector projects-is . sometimes.difficult because of changes In commission-membership_ The library is a city departmen�andthe city's_policy is-to encourage a unified. vision for city services that.avoFas separation or competition-between and among city departments.-City officials say that the-planningforthe library must accoun d , for how much the.citizenry is:willing to support through their taxes_ 4l�ws� r-cwo- Many people-seethe library as a focus for community interaction_ The concept of a community center or gathering place is of great interest. Whiie the idea:of a community ce teris s orted and.there seems to b-e.a need,t Z#�financials "'°' iiable. The results from the last bond election seem to show that a library a ne, rather than as a combined building, might have a better chance for approval.- The community is fiscally conservative and may not support a larger tax measurer -}�ree la �wfi The vote to create a Xcounty recreational district, the ecreation district vote, will occur in the fall. At this time Tigard d$qs not have a recreant' department T' ' , i ' ', g trF county district ikely create community and recreational-centers,and.411.pravide.cooperation with the school district i� 'fie, rK-s v� -p�sses� Based on their experience in other communities, the consultants know that cohs+,.t,+k"?library x ansion can fulfill the desire for a community center by providing a- place to meet and a parklike setting. When the existing- library moves to a new building, one issue iswhatwill happen to the existing building? Expanding city offices has been discussed-. Another idea may be to locate meeting rooms into n the vacated library as the community center. This conceptwould allow a smaller library to be constructed,-Vi long as-the site is within walking distance�'of the -:� community center: The consultants have observed that building a new library requires leadership and one or two strong champions at ommission d council level. Identifying this leadership may be t,�among the most important needs facing library supporters. W 4Si' ci r„M;s,; was)%j, Cpun OK shot i be T1wrd L,'� 6 3 3 Needs Analysis - Existing Library Services Draft General The Tigard Library is organized as a city department- The Library Board, ± established under the Tigard-Municipal code(2.36.030), has thea responsibility to advise the:City Manager and-the City Council on library policies, budgets., facilities and community-needs There are seven citizen~members appointed by the-city council for four-year terms-One member of-the board may:reside. outside the city. The Tigard-library, is a particip ting member of the Washington.County Cooperative�ibrars� receives:funds from the Washington County genera{ fund_Funds are distributed to participating cities-based on the ` percentage of the county's assessed valuation within the city's boundaries. The cooperative allows-the:county residents- o use all libraries. in Washington County without charge. Toe-s�CCLS provides.an online catalogwe#,'�nown as a1� f-WLVI, daily courier service between libraries, and.other support services to its r>'@�ffibers_ The library's mission statement-is as follows: "We are-committed to making Tigard a better place to live by offering all library users guided access to the- ever-expanding spectrum-ofknowledg(�-information-and entertainment�avaiiable--- -.. to theol - - - "Worid=class-information and traditional library services will be presented in a. sr �� user-friendly?environment that recognizes the diversity of skills, interests, and preferences in the population we serve. ` All library employees are dedicated to.providing knowledgeable, courteou V nd timely service to our customers. " The library's longange planning committee conducted. an assessment of the library's service respons s to dete ine the li4rary's priority sgvice respon!rs.- The service responses rea acccrdindA� Fe�i ��}s ho library considers the following services responses:as priorities: • General Information:. meets the need for information and answers on a broad array of topics. • Life Long Learning: helps address the desire for self-directed personal growth and development. • Current Topics and Titles: helps fulfill community residents' appetite for information about popular cultural and social trends and recreational needs. • Business and Career Information: addresses the need for information related to business, careers, work, entrepreneurship, personal finance and obtaining employment. n I L =n'1o+ rnll�Or L raCct A � 1�rl�r�rr4ka,+ ?tOVi�L°s �h�YMA�6�f1 Service �ne,Ps ridctresS - �,e. heek !Tov _5,Uls y-ela� ec� nd�►,�, eval�a (�Y1� U S1 n� 1Y1 �arrna ilWl C''t�f7G1R�y�� 3 Needs. Analysis - Existing Library Services Draft Comr)anson with other Libraries _ The Vision 20.10 Committee of the Oregon Library Association-has published an- overview of Oregon Libraries.entitled Scary oFOregon libraries, which was issued in January 2000. It provides some comparison statistics for public t libraries:by which.to_assess:the Tigard Public Library-(See graphsat conciusion- ofthis section). U�sdes�asiic �gg�'g9� In 997198: - e statewide per capita operating.expenditure or libraries was t W{�J 97111 S-i,SSfi� + ¢3 .16 in ` G�t r� rn.��L)V-,eY^en 26.28 TigaN� S e`lPenel'{-v+-es weree7 sfl: s}cs -Libraries reported.collections of 2.6 percapita_ T��d� the�7 -Registered borrowers represente 2.�percent of the service a6°�� 2 2; ,,, - population_ Tigard reported that 3E,500 or 75 percent of their991� service population holds library cards- -Circulation `SMS c �off. -Circulation was 10.2 er ca ita_ Tigard-reported total circulation- per irculationper capita of 8. or 998/99. ;}e�►S -Reference transactions esented .69 pe capita- Tigard reported 0.88. reference transactions for 199��J` Comoarison with Library Standards! This source of information is taken from the-Oregon Library Association Standards for Oregon-Public Libraries 2000- -The-Oregon State Library assigns- libraries a service population, which is:used for state aid and comparison,,' purposes. This service population figure includes the census population for ahD� c1ear jurisdiction but estimates a population based on the Washington County population use, which- results from the-city's participation in the County Library 3 - Cooperative. The service population-assigned Tigard is 49,068 as established by the Oregon State Library. Standards exist in seven areas: governance access, staff, materials and services, technology, community i volvement, and facilities. Three levels of standards are established; threshol , adequate and excellent. Why ISn'} 10verntr,ce incl✓elec( > e � �L oR n I� Access: i Tigard provides adequate access according to the standards. ` 7 hours per week. Standards state that for libraries serving 25,000+ population, t esho d�se ice is 70 urs per week, adequate is 60 hours perweek and 75 eve o h s ce e ce. s 3 Needs Analyses - Ex[sting Library Services- Draft StafriR �ua�t, WC_vu,►re., Tigard provides staffing standards-The library-is:to provide G. 10 PAL-S S411_� FTE11 000 with a Director with-arr MLS and: of staff has MLS. JUOTr: Materials and Services-- e natureb appea a lbrary 6. T but rs'that library r = �ri;anly-quaritativ lir �e ar s�are h a- s�are prihiaril�,_qualitative ih- but it appears ffTatthe,library x I tr quantitative meets the excellence.standard irr this area.Tfiere,is nor quantitative standard for e d the size of a I� e co ctio but size of t collection library r&related_ t jwm+4k�oe the collection, but-the size of the collection and the size of the library are related- -fU4"s ..(Set, Technology- The library meets standards in this area-atthe level Aa (needs Ke ejL verification) Community Involvement The library meets adequate standardr;,as it has an 3- active.volunteer program and uses volunteers with activities coordinated by a, staff member. The library does not have a Library Foundation,�Ojbvtjk4_-t,e_ Ll' 13&" is.in +:Je- Fra cess a{Cr3kni4i n &VI ep Facilities-- The library-standards.provide-that'there be a-minimum-of 3,050 sf for the first 4,000 population-and 07-7.6 sf per capita in excess of'4,000 population, 71gard's service population is 49-,068-wftfT 11,435square,feet of facility ate the plan provided by the city- The standards also�t&that for service populations over 50,000 the building should be at least 30,000 square feet The building is very undersized by these standards--These standards are written to correlate with standards in marry otherstates, although there are no national standards./9--' When a building is undersized the collection cannot expand adequately. User technology stations cannot be accommodated to the extent necessary. In an effort to keep these maintained, the collection and other services, such as ser seatingrdisappear and-various elements of the library intrude o one another. This re3ult is very evident in Tigard. The standards reffectthe perspective of people to whom libraries are very important- Like school -standards, appropriately sized-libraries:are a measure of the overall quality of life in a community and increasingly affect the quality of the work force there. History of Library Service The original library was a broom closet in city ball (an old bank building) in which the d secretary kept paperb swap-ped among borrowers. Eventually, the old Sealy Mattress fagtory was converted for use as a library. Paid staff and volunteers started operAt his library#Fhe present building was built about 12 years ago, minus the current librarian's offices and the Reading Room. 9 Statistical information and comments from Tony Greiner regarding the Oregon Library Association(0 LA) Standards_ Materials and Services: OLA sets standards forthe book collection. The threshold level is 2 books per capita; adequate is 3. TPL.has 105,277 books, and a service area of 49,000,_so it has 2.14 books per capita_ The OLA does not set a standard for size of an AV collection- For a ollection_Fora service population of 49,000, OLA sets_"adequate'holdingsat 101,000_ Excellent_is about 154,000. TPL has 115,000 which puts it between adequate= and excellent. Technology: Threshold standards are 1 public Internet access work station/2,500 served-- That would mean 20 for TPL. We currently have 11. Tigard.has an equipment replacement plan that falls in the adequate category_ 3 Needs Analysis_ - Existing Library Services Draft U,� =pace"41*�a=dded 49 for staff and meetin � sas.a result of a g ue erdeath.. Tigard. was therfirst, and still is the only library in the county to have a.Young Adult librarian;-the second to offer Internet:service:and for a-tirrre,.Tigard Library was a pioneer in electronic reference- The library has beery a net lender int;" '�'b""y� fore years; and� til-the PI�is s s enT was.in-place, had yearly circulation increases'- r- 1 're rMfad ome property tax cuts(Measure-4T and 50) three years ago, which reduced the budgetfor collections,_and.that has;not been recovered. - In 199 , the city council put out ar bond measure for a new library building and a. numberof c4, programweariy4l7 million,-of which the library would only e ' actually receive�7 million_ Fe-faded_ Mea- wre— was �t Since that time, the library has been the recipient of two.bequest In 1999, Grace ghton, granddaughter of Wilson Tigard. the city's founUer left n her will fora. rowsing roonf, Shortly thereafter, Neva Root, dQ,6�� volts ocLl is ona an egen ary Tigard schoolteacher., died and s leff$40,000 forchiidren's-materia s R-jr2s These two bequests are in an in erest-bearing account.and will become part of the funding for the new library. A Information Gathered-fr6m-Library`C1seis on Library Collections:S°eivices and the " Facility This section reports on the focus groups data-gathered by the consultants.in- April 2000 during a-series of meetings held with users representing different constituent user groups. They include seniors, members of the Library A Board, individuals who volunteer at the library, parents with children, those who tt home school, youth and adults. Library staff also met as a. group and provided. information about their views and needs. This section also provides commentary of the consultant's observations regarding.the different issues. A summary of the questions asked of the participants is as follows: • How would you.describe Tigard-as a place to live, and how do you describe the people who live in Tigard? • How would you characterize the public library service you.receive from the Tigard Public Library? • What library materials and services do you typically use? • What lifestyle or other factors such as hours, parking, etc. might influence or prevent your use of the library? 10 t 3 Needs Analysis - Existing Library Services- Draft Collections he library's major collections-consist of-the adult,children, young adul .and non-book collections-. Audio-visual and non-book collections include-videos, ,a\ audio books and recorded music_ The library has large print f an-adult Tobeginning reader collection, ESLL(Englisi•t as a--.Second-Language};.careers-and Lovk - r.•}rte" education materials, a_local histary collection, a collection of materials _�+ emphasizing the-Northwest.and Oregon Trails-and a:parenting co ection_ f�� A the Ji �5 YO,Q5 Participants were complimentary aboutthe collections in general_ All materials are used.. Popular materials; CD's, audiotapes(Books.-on Tape) and videos ail receive heavy use. Collection depth was discussed by a number of participants wh¢were interested in the-library providing more materials orr literary,criticism:. A-number of partici ants use the fibra in association with writin activitie�..and hey woul Any P c ike to-see better availability o e u tnomah County Library's collection: �}�,w?�,.-��5�,� .�,,,,,, rwlfnon,a� Low,-� �,.ovyyh .�' A number of users obtained materials from Multnomah-and other libraries to �'�L� Iar.h- supplementwhat they borrowed fi om the library. Interlibrary loan is an active program. Staffsays.there is-active-ILL and" couneft6rvice°in--and--among= Washington County libraries and that t about 200-300items processed perday_ Users come to the library for the collectionut they are attracted to the good service offered by the library as well_ Participants felt that the staffwas cooperative and assisted them-well in getting books from all over the county, and this service is appreciated. A number of participants said they felt that the collections are deeper at other libraries_ Multnomah County Library is described. as "gorgeous." with deeper collections, but notas"cordial" to users as Tigard. A number of users felt the library does not have enough shelving for the '>*n collections and want to see additional shelf space in the new fa iii . Libran� staff s G e. O also state the need f. more shelving forthe collectio J ts-G °i el ooks on bottom and.upper shelves,�which would make acces r older users and those with handicaps Seniors say they read for recreationrand they want books and magazines. They also want AV materials specifically,looks on tape. Seniors are. interested in more reference materials. They also say they use the large print collection. A number of attendees noted that they would like to see more depth in this. collection, more non-fiction and literature selections. A number of users made reference to the library's business and financial collection. A senior, who uses the investment information regularly, felt that Tigard Libra does a good job buying business materials and said that he found Word its resour es to rger libraries he was familiar with in Arizona and Colorado. 3 Needs Analysis: - Existing Library Services. Draft: Another participant suggested the library providethe business collection with more of an identity, if not-.a special-area- Staff want to see popular materials located cioserto reference not too close to.the front door._ ' One or two participants expressed.interest in_more emphasis-on a .isto collection. The possibility of more cooperati ith the ' �'� �-P ' len-was discuss ifthis were:to occur, it could result U in more materials and:artifacts being ova able at the library. Cooperation would SSOuaha,,, result in more volunteers who would need a workroom along with--the collection_ Building and Environment: The most p redo m inant comment by users:was_that the building is overcrowd ed and noisy. Users also commented about-the lack-of light r`e People frequently commented that-the children's area was where the noise L -6 �o,00 enerated and that this area should be more isolated in the. new library. Libra y 5 90 dviso members sal .the anted the ability to-grab-a.book and a chair ar}d pa,�n s ya� e pnvac Staffwithed`forquiet`spaces7irrthebuilding-and-aipla��fo--- Q read. A frequent requestfromrall.user&was_for a,quiet reading room- r } O � A number of participants-discussed the desire to have windows that open_iM the new facilityand-talked about the importance of the,library's relationship to the IoSe creek area, and the water. Users say they enjoy browsing the stacks but would like to see more seating located near the collections. Seniorssaid.they would like to see more room to sit j when they browse the large print col ectiorr. o ? LibrarySac ser�q members attending the sessions along.with other adults said , N they want good accessibility to the library, which means that access to a drive-up book return and the provision for adequate parking were important. The library is open 65,hours per week,some would like to see it open even more hours. Services: The library has active programming. They offer a movie night program for teens, novelist and author programs, and various children and youth programs for crafts and st eI1ing Some programs are held in the librar while others are held in ` v the ci " ace and at the water department 7y-are crowdednand they are outgrowing the water )1 svmmlr rteL in� P .3m'' tLkL a-A"It read�Yn PYVq 12 3 Needs -Analysis Existing Library Services Draft Y g _3,p6 y,�m�mCr Y`er�� building meeting room. About20. eaple attend the4f programs, and they need more space for children and adults_ -summer programs held.atthe library, but the lack, Participants would like to see of meeting space is an issue. - aG}ivi�if Who? Many programs havestorytellers and animal^related �as if possible^ sftl�? would:like to-have an outd-oorspace by the creek to meet- kS2 y Programs are;held during.the day, after school,and evenings_ Overall, participants and staff feel that the library-could use more meeting rooms and- performance space. The role of the:library as asocial space is important to residents- Participants in many cases say that access to free meeting rooms would be.important. A number noted that access to meeting space forcivic groups:and other community activities had declined and felt that-there were-fewer,places to meet than before. Supportfor children's services is important. Story hours and-the summer reading program, as welC as otherchildren-related events, are popular Most`parficipants talked about the importance and need for these activities and-want to seethe library do more_ ave_access:_toghe Iibrary_by taking a special bus to the library for the omework center program. Staff mentioned the possible nLeed for a. specific homework room or center. Beavdton-Library pfs�as a homework center space. The library has a separate parent�� collection, which-the library wants to maintain. Parents of home schoolers say they use the library to support their formal educational efforts with their children. They use the Tigard Library as well as a ' number of other area libraries. They receive ho formal support from the school wok m,ss i h distric�,so they network with other home schoolers and home school support organizations to develop curriculum. Many people are said to�home schooled �e 7 although no exact numbers are available, it is believed their num ers are 'growing. Home schoolers accompany their children to the library and say they need a quiet place to work with their children overan extended period of time (a couple of hours.) Small study rooms were suggested as important to their activities. A number of users commented on the availability of service from staff in the children's room and felt the library was very responsive despite the lack of a staff 13 3 Needs Analysis - Existing Library Services Draft service point._ Staff pointed out that they wanted there to be a reference desk in the children's area with a staff member present A number of participants-wished.for exhibit space in the library. One person noted that the library hostsa gallery night at the library for school art exhibits_ l Seniors say they want more meeting roams with presentation screens and audiovisual rooms_ Some seniors:.tutor.students and would like specific rooms for tutoring and rooms-where-children can da their. homework. Staff indicates that they do� e f�rma�lb�o rdroorr�butthey do want.a: conference room to be used �d- J One participant suggested that there is a need:for training and seminar rooms to: W help sole proprietorship businesses--and that this coulcfbe a role for the:library. A srna classroomlmeeting room-would-be.important_ The chambe%p ding will o� 6 probably not be able to offer th is.service; they da not yet know what the capabilities of thew ckbuilding.will be_ Seniors and adults are interested in the:library continuing.to promoteook clu �Y W program ouserssaid that-the)rcame-tathe7 ry- libraspecifrcallyto:attend:- d�ll-1 k��gh+s? _ book clubb a es. Ilk D��Ssior9'-d Individuals were interested in the library's sponsorship of a.number of activities including book clubs, and saw thatthe library could.promote a number of cultural experiences including sponsoring-artexhibits and displays, and hosting musical evening s.in the library_ -. A number of users w ted t ee ore adult activities coordinated.with children's activitie%ard-that th� s" a collection. Seniors know and use the library for a.variety of services. A number of them are volunteers. Outreach to the seniors is important.. _- Staff indicated that in addition to in-house library use, they provide outreach to seniors in the form of deposit-collections at senior centers. �0 h Business and professional users feel there should be more coordinates, with the schools on assignment projects. One business user said that Internet use is what the business community needs and uses these days. He stated he uses the library to do his work between appointments and comes to the library as a quiet place to work. 14 3 Needs Analysis, Existing Library Services- Draft Coffee:and reading rooms in the style-of Barnes.and Noble , suggested 'Prol�ab�y rmeaA Patrons like the idea of coffee in-the library-. Staff, however, have concerns abou ',3,,e's' rwf food and-cleaning. ,, },� L cutiek 3 Bo,,wes t ec nolIRUn Nobly r„ �r+(o,��.l Users say the library's computers.are always busy, and a number of the teens:as.- well swell as other participants, wanted to seethe library add additional terminals- s� j rzuw /�re��w�.hN-I'7 c�QyS l _ Users would like t$ access to the o � eniors-felt that the library could offer ore access:taword processing programs-and more instruction-in the use of the Internet; software program and general computer skills. ( A number of participants wantto see the library provide-a bank of computers set J aside solely-for Intemet use: One user expressed-an interest in being able to 'hit and run' -to pick up e-mail messages-quickly at the library.. The-staff and:the public desire.computer-training facilities_ The schools are- ' using Apples and MacintoshkThe library does nothave a-relationship with the f - community college, wfiich'mighttre distaRc�eclucatro Most attendees say that computer literacy (particularly word processing and Windows knowledge), are,important, but expressed little interest irr distance- education. istanceeducation. - i Seniors are interested in more access to computers and wanted.to.see more space to accommodate the computers. Patrons were interested in plug-ins forlaptop� nd one business owner said he e�ec}r;u� Plug-.,,5 would come to the library sp feature. °' ��drvn 0.ursS ? Users and staff would like to see more public access catalog stations in the stacks and throughout the library. Summary The focus group sessions show that the Tigard-Library community is composed. of active, interested library users. The focus groups also show: -The library will continue to attract adults, children and seniors as heavy users along with those seeking business information and pursuing other information needs. 15 3 Needs Analysis- - Existing Library Services Draft -While most participants-support the idea of the-library focusing on serving children, everyone wants to.see.the library space structured o provide quiet spaces for adults.and rooms where-children can be noisy.- -Users report using butwanting a more diverse-variety of library materials. Users increasingly come-to the library to bo- ow audiov' al.materials including videos, audiotapes,.music_on. CDT-and DVC -, as well as,books, magazines and-newspapers- -All participants expressed a need for the library to: be bright,-well lighted and comfortable. They want the library to be well designed, a place to spend time reading or 'being quiet. They'd.like-itto be warm-, welcoming and accessible. They do.not want a dim or dingy environment Their 'model' library.environment(layout,furniture) is frequently expressed in terms of the atmosphere:of a Barnes and. Noble bookstore_ -Youth, children and their caregivers want the.library to provide comfortable seating and reading areas irr the library.. They also want a variety of book and audio-visual materials. Parents and educators want the children's room to be a dedicated spacer accessible butseparate from the-adult areas-of the library. -Sound and noise--is a=concem:in-p.lanning-this-space- -Adults and children would like a library that has large.windows-and that looks out-onto the landscape- Adults want comfortable_chairs (large and- cozy) and adequate seating was,alsoimportant to-them- All participants stressed the need fora quiet room where they could sit and,read, but- emphasized that.the library-should accommodate,boat children and adults- -Many, if not mos of the focus-group participants have computers in their homes, but they 6re-still interested in having computers and Intemet access at the library.. Their interest results frorrL a number of reason for in tance, their home computers are being used Ethers; nhanced access fit, Wolin n onmload)RWe4_ Participants said-they are mterestc m the library jaz providing more access t instruction in computers, software and the Internet, a.computer instructional laboratoryTand laptop_ � I , ug-m capa i i . Comments from Staff Focus Group Staff expressed a number of views about the current library building and its space. Circulation staff indicates that the circulation area has the least amount of space and that they need more. The circulation supervisor should have a deskofc-I-.e_ c"_C, 44, ck4 Training space f for volunteers in circulation is needed o ey sel - wkAJ C.ves n7 16 3 Needs Analysis. - Existing. Library Services Draft tc eck out And they will need a roorrr for at least two self-check terminals at the circulation area and one elsewhere such as irr the children.'s-area- Staff expressed.interest in the following for the new.building_ -A drive-up drop box forthe return of books- The:public was-.very_ interested in this capability.. he L; '�+ ►s -A top-flight secun sy r or 3- csing.Cl4s due to an inadequate system.. -More room for sorting.books. -Quiet study rooms,- -Group study rooms. -More room fortechnical services- -More storage fortechnical-services_ The staff say the organization of their workspace is not-efficient,iand that they have very little storage space. They also share their shelvinVnd they do not have-a loading-dock- More adequate mail and sorting>space. is needed. They_want a workflow that is rational"in terms of processi� u n�le�as A�n Technical services staff say they need griiet and°dedicated space " of rossroads to store ox -In the children's area, library staff want a children's service desk. More computers for kids, more computers for games and a children's interface for the catalog is also needed. esu n� The staff does not want faddish themes used m e c i dren's area. -They could see a pre-school room being separate from the school-age children. -Staff say they will need programming areas. They want projection screens and dry erase boards. They have a portable puppet theatre, and they might want to operate a puppet theatre in the children's room. -The staff wants to be able to better accommodate parents in the children's room where they can work while their children are occupied in there. 17 3 Y g Library Needs- Analysis -.Existin . Libra Services- Draft -Staffdoes not want incoming phone calls at the se ice desk and would like to limitthe extenhaph tto whictr toaeocated them They would also like to seethe library. provide.atleast one,payphone,for the public. -Library staff would like to-see a separate teerr area, but not located near- the-children's area. They would expectthis space to receive high use- and to-be loud since they note:-thatteens_tend to work andtravel in groups- -Staff they need:storage:and cupboards, a sink, and a stove- -Many of the programs are noisy;,and these spaces should be separate from the library's quiet areas foi'the-purpose of noise control_ Staff also wants doors large enough-for stroller access, space.for merchandising children's materials and:more space-for collections. Consultant observations- Location-The library_ buildinrltati(� caterd:at the:civic center and shares parking ' with the City Hall and-Police -- 'heentry-to.the libra6andthe other` facilities is off a small pedestrian courtyard, which overlooks a pleasant nature preserve, a wetlands and.small stream to the soutkr_The library building is y sited between a large parking lot and the wetlandhe wetlands prevent further expansion.to the south;.the:parking lot preven s.further expansion to the orth. The concept of locating the library with other city offices is,model J 1 is somewhat out-of-date.and is an administrative concept rather than a functional concept_ L(sers do not seek library services in conjunction with other city services_ Libraries are increasingly viewed as-community meeting, cultural. and entertainment centers.- Building Systems: The scope-of this study did not include an assessment of the n physical condition of the existing building. It appears to be a.slab on grade, wood frame structure with exterior stucco cladding and in sound condition. The performance and remaining life of-the HVAC and plumbing systems was not evaluated. Although the libraryhaas an attractive exterior, which is in keeping with the Civic Center, the interior has little ambiance.. Windows do not provide a view out, for example and- lighting-and acoustics are deficient for use as a library. The issue of whether to remodel and.expand-the building for use as a library has been determined as not cost-,,effective, because the only expansion opportunity is into the parking area which is fully utilized. The city's intention is to reuse the building as office Utilization of the available floor plan: The building has been evaluated in terms of the use of space for elements of library services As can be seen from Fe-D \1jhe�c is 4-k4-, 7 • �iC�c�YUN^ iS Y�O� i�c-I�xQe�. 18 3 Needs Analysis - Existing Library Services Draft diagram the building,is entered atthe4est,,Znd off the:shared courtyard. Library services have-been organized so•that thewesthalfof the building_is devoted to highly interactive collections and functions and the Zast half to_shelving_The t three service desks, Information-, Circulation eference; t udio.Visual Business ons.umer r tt�e i ren oung 0.h «q Coll�!la,t„� l as , a 4s 1 ec t�iows; Adult the Cnternet�04ork tations irr�hai ebuildin _ etiueS+ Users headed forthe collections: the building disrupt activities-going on in this area,.which they could .pass if the truiT 'ing were organize . ►n -- differently.. Because of the intens use:in thefront half of-the building, every- function-in veryfunction-in this area seems noisy and..intrudes-on-its.neighbors_ The,East half of the building, devoted to adult FictionJNon lection and Reference - shelving, is an oasis of calm by contrasShelving has also absorbed almost all the floorarea so there is very little-room. fdr°lounge or table-seating- For the most part users.are required to take materials to the-reading_roo which is somewhat inconvenient_ Many users do.not take materials there and.simply return and check out books, which-may be acceptablefor the general collections but is very hard on users with sustained reference work_The library might have seemed less congested if the floor plan had been organized:with a long gallery along the wall which enters the-Puett,Room, with-service-des ks-spaced-along.this-gallery- backed up by collections_ Capacity of the building: The pubGaareas_ofthe building are,not.large enough-to accommodateexisting collections services,and seating effectively. Shelves.in- all collections are full. The electron[J resources user stations a et- echnology center) are crowded on.a:main path,of'travel-and,are too close to the Reference- Desk. Service at the Reference desk is impacted. by this tight arrangement it appears that the electronic resources-user-stations may have caused some . portion of the Refere ollection to be relocated because itis far from the Reference Desk. Seating in the library is minimal with the exception of the Puett Room, which serves not only as a reading room bu —thelibrary's meeting and program space_ Staff areas are even more oveUrowded, with multiple work stations p ced in areas designed.for many fewer. They are�&pical in size, smaller th*the usual 6' by 8' staff work station. in departments like Technical Services, where work areas require extra space-, the work stations are smaller than the consultants have seen before. The library director does not have a private office, and works in the same room with mar ^^ ^`^^{ ^^ nthP rarian�VThere is no staff conference room or team meeting space.The offices are no adjacent to service desks. �i5}un} DF While the Children's library is friendly and accessible, it is very crowded. Story hour and children's activities are conducted in the Puett Room. Mention was made of a donated puppet theater, but it was folded in the bac�-\and some said it 19 - 3 Needs Analysis - Existing Library Services Draft f was seldom used. Do doubtrthis is because:.oftheset-up time required_Shelving is full, and tallershelving has beebro g- into usegalthough every efort�is made to use.shelving above 5 fE als and disglays this is not always the - case. There is no children's desly�and they staff work area:is a:very small work station-in: a shared staffworkroom' S'torage=for the children's department.is shared with other Libr#'epartments on compact shelving:in the.original staff work area_ It is_ insufficient and annoyingly inaccessible. c �= Online catalog and�EtectrorncihfQrmation,U.ser�PVor{�stations-Tfie library has- nine standing on ine public access catalogueftitations andt4i Internet work- stations, orkstations, four o hick are adjacentto Bus�' ss Services.and Consumer Information. . word.processing wort ations are located adj6eentto-the Intemetwort stations, and two:typewriters are located nearby: The �Dn-I�+ne Ca�a,�9 I seems to_have been locate to e Circulatiorr and Reference Desks because-wiring was available. The location makes the area between the two desks very crowded and dense with users seeking a range of different services. There is no way to provide staff or user training except in this_ area that the consultants observed. The library had attempted to recruit ar(3Librariarr;but they have not been able: to fill this position. The library shares the-city system with two-connections-for Internet accessIPutthe library needs better accommodation fortechnology. The library operates a Beta version of a Gaylord Polaris system that has.had a difficult implementation. Currently the library receives suQportfrom-the city's _ network services department. The consultants observthe library needs a: professional familiar with online bibliographic searches and electronic resources for this position. Individuals`�ained in network installation support the computer system but do not-know the electronic library resources. If the library is sited a distance away from City Hall, then it will need a server room. a Circulation Desk and Work Area- The circulation desk does not have enough clearance for users on the public side, queuing blocl traffic trying to enter the library and use the on catalogue Nor is there ad quate room for staff functions and holds on the staff side. The desk hasodischarge positions and __4 small staff desks behind it. The staff work desks are shared by several users whose shifts at times overlap. This requires staff to take work elsewhere in the library. Registration for library cards occurs at the information desk acro s fro the circulation desk, and is staffed by volunteer Vo unteer staff rovide Cwt(,Pn a.(! veers regar engin Erma en resources or library holdings, which the are n -�• ti trained to do. any of the pro essional librarians point out that in a new building, `s s o e circu ation department could take care of registration at a larger desk. Based.on the summary of existing and comparative information above and the comments from focus groups, it can be said that although the residents of Tigard 20 3 Needs Analysis - Existing Library Services Draff -7W ac,–below the standards set by the are receiving adequate library service Oregon Library Association wittr regard to the size of facilities. The, "j library is also-undersized4t to 6uccessful.�'libraries witfT wftich the 76se consultants are familiar. 2Q a itytib`rary services are.impacted by a building that P111 is too small, pnd these impacts are being-experienced in Tigard. The public's. I►bfkrcf perception &f the shortcomings-has,been-minimized because staff has maintained collections. Users.are able,to,.borrow,materials_easily, but using,the library for any period.of-time.-is-inconvenient- In ordermake-room forcollections,t0m. seatirycL i�nrestricted use of meeting space and staff spaces have been reduced--find relationships between,elements of the library - ---children intrudingon�the Reference-area,the Reference.desk- being removed-from its,collection,the congestion:around the technology stations—aredisruptive-Staff abilities,to develop-imaginative programs or more efficientways-of operating-'�restricted by-of lack of space-The,library could be- described as being in holding. pattern ratherthan functioning.as.a-vigorous force, to enhance the educational and cultural.aspects-of Tigard as a community_ Strong community libraries are often-the.place in town where people of all ages derive- a benefit. Libraries are in transition-at-the beginning of the Zl't century. In addition to their trad itional-role.-of providing-books-and,_videos to check-outs they have many roles toserve..They serve.as,an,informal--neighborhood-meeting place, emulating with a.-coffee-bar and.materials to purchase- Sf. They provide business.advice-and:business.services-similar to aKinkos. They assist with basic education and tutoring for students..They are a-primary venue for low cost training on information-and°computer literacy. They are.a-cultural: centerfor concerts readings-and traveling exhibits- 21 msm ,� �►.� �� ,�rrr �wwni Q1r+rrri" � r ..., .. irw� � .:`'tom :" '! t 1� 1 ilprl Expenditure per Capita vs, t of '1--'Expenditure for CQllectjon 25.00% -- — I ExP)O.'n sc&le I I { $35.00 s 20.00% I $30.00 15.00% $25.00 i $20.Oq W-Wl Percent of expendlture on aotlectlans " —Totel operating�xpPncllturer4 per Capital 10.00% $15.00 $10.00 5.00% i $5.00 y, 0.00% $0.00 iT 93 04 95 96 97 98 99 �.years� wwrr surra .2%"N �� o�rjr' �Ir y�� "ls .�� .y�L i' .illi ni011r' aJ�IGYII nam n I1M oilr/ lceS -- or 4kese S�� S �S SUMMARY OF TIGARD LIBRARY STATISTICS 1995 1096 1997 1998 1999 LIBRARY COLLECTIONS tt U l Books, serials, periodical and newspaper volumes, and gov't. 90,918 G! 90,814 94,904 94,861 93,786 ? documents (cataloged only) N,t calle�llt (mos}04 0, Microforms (microfilm, microfiche) Not collected at collected -t} 41,830 Not collected qaj}&ji6Cu^0_(;sw,I Audio Materials (cassettes, records, compact discs, etc) 3,344 3,969 4,829 5,419 5,728 Computer Software 15 14 13 10 IQ sf 'si,cS-fivm ALN rCMachine-readable Materials (CID-ROM's, magnetic tapes,etc.) 14 45 17 91 174 Other library materials include uncataloged paperbacks Not collected .9,364 Not collected 9,103 2,393 LIBRARY SERVICE$ Library visits (total annual attendance of all library facilities) 200,000 210,125 206,(}03 257,553 245,165 Circulation of library materials at all facilities Zs4�SSN RJA -4J-5 Number of adult materials circulated M,082 2035,108 287,460 3Q0,39$ � ` ' 28$�_ 5_�-4 ��eUWI Gir�.,trc� Number of children's materials circulated 209,63$ 237,621 2$3,324 359 - ,740 - SfxiSficS �r1 Total number of reference transactions 39,416 42,90Q 43,68044 824 43,264 Interlibrary loans made to other libraries Number transacted using own resource sharing system ($1 per net loan) 31,714 24,745 52,239 30,634 Interlibrary loans from other libraries to your library Number transacted using own resource sharing system ($1 per net loan) 28,874 20,512 39,761 25,336 i i Total loans from other libraries 23,073 29,633 20,571 39,761 25,982 OTFIER INFORMATION Total number of volunteers (individuals) 200 194 291 306 195 Total volunteer hours 11,465.50 12,283.26 11,361.50 1?,021 10,911 i ' 'd Holdings per capita vs Circulation per Capita IV 2.4 - - ------- -- - - ---- 16.00 V-e fi',t S cal 2.35 - 14•QQ 2.3 12.00 2.25 10.60 2.2 $.Q0 4P—NPmhPr of units,Por capita tTotal circulation per capita 2.15 { 6.00 2.1 4_QO 2.05 2.00 2 iQ.Oq 93 94 95 96 97 98 99 i ron MOM a , Total Expenditures y- Expenditures on Collection J S�a1L 250,000 --- --- ------ - - - 2,000,000 UL•�'rt scwle 1,800,000 200,000 1,600,000 MQQ,000 150,000 1,200,000 1,000,000 Fxpend• On Collection —+—Total Operating F)cpenditures 100,000 800,000 60Q,000 50,000 -- 00.000 20Q,000 0 0 93 94 95 96 97 98 99 l Char12 0n�`j �nu v T" i l�nwm DPr� Expenditures on Salaries vs Collection 1,000,000 ------- -- 250 OQ 900,000 - �ocS 600,000 �./�� 200,000 ( �'` S d6 -ees CLt OC)I,+ -w 700,000 600,000 -- M,Qg0 500,000 " -SICIs -, -FxpPnd, On Collection 400,00.0 300,000 200,000 - - 50,000 100,000 93 94 95 96 97 98 99 Pagel r5 Population vs. Borro vs Expenditure on collection 60,000 ---- ----- — -- 250,OOQ 50,000 40,000 A...W-.�-�-�- " 1 5Q,QOQ m0 - -"RQpulat�o0 C 30,000 "!"'RQrrQwPr4 - 0 ro -*-Fxpelld. On Collection a 1 QO,000 0 CL 20,000 50,000 10,000 0 0 93 94 95 96 97 96 99 Years 4 Needs Analysis -� Recommended n Plaof Service Draft _ Y Recommended Plarr of Service and Facility The information the focus groups and-consultant observations suggests that the following library services-need to be-offered at the:Tigard 'Library;: n provision-of current titles:.and.topics. - - provision of general ifo tion- I; � ? provision of services support(ormalglearn ing - - provision of services w b4tsupport:information-literacy s tills_provision of spaces.for community cultural presentations 5,f po„} 6,!.;►xss&nk ct ttr OL 17, A secondary desire of the.community is to haveAlibrary that the-community can look to with pride. ssi w,.1s •M J -t�f" The plan of service' based nee to:be translated-into elements w#ieh can be used to estimate,_space requirements.for the Hbrary over the next 15-20 years- The elements Y44&h have space implications:inclu I"` ections s+Z"amountof public seating, amounts of public use techslio�gy sta tons, numbers of staff work station meeting.rooms, special servicesr require space in the library, building systems and services such as mechanical systems and restrooms.. 7 the plan of Xervice and the size of the spaces-and overall facility are gehe-rated from standards of the profession. Standards are provided by the library profession;tas goals to reach and dependion-the demographics and politkdl profile of the community-The standards cannot always be met because of costs; however it is important to establish the ideal_ If-a departure front the ideal is necessary, the reasons for the discrepancy=can therr be-understood by staff and users. Effective library facilities' planning begins with a projection of the service population for the next 20 years. Library buildings are-an expensive yet important capital investmentkor communities* therefore.it is prudent to plan them to respond K to current and future need In planning for library growth, the service population, which is larger than the city populatiorWs-used to determine the necessary categories of library space. The service population consists of the residents of the city itself and residents from beyond the city boundary who can be expected � —_ t�o ne library. While city residents will probably pay to build the facility, an � portant tradeoff shout e ep^t�in mind. The library is reimbursed by the Washington County sys e number of circulated materials, which accounts for non`�esidents who use the facility. Standards and Service Population The State Library lists the current service population of the Tigard library at 4W68, but does not project the service population forward. The consultants have therefore turned to statistics provided by Metro; the regional government planning organization in the Portland?(rea. 4 Needs Analysis - Recommended Plan of Service- Draft ate cwps The T palati orthe year200.0.is approximately 3.7,000:people_Using population statistics frorrr etr —201 T Regional Forecast and TAZ Allocation,: which takes population in 1994 and:projects it to 2017,Tigard:is listed"as having 1994—3V30 pop,2017—4Y89-pop. The difference between 1994 and 2017 is V59 pop or,2114. If the--current service population were.to increase by the same factor, the service poCC—ultarnn l be,about 53,000. peop e to ' . rC a br taA�areqhatthe consultants recommend to.project.the size of the `�`'` Se p�s�du�ollectiouired area.are as follows - V%DO Or 0+JA0_1 ;�cr�S or�ooeX S? (.�P� S tin(LSC G si�N►lc�rcls? 2.5 terns percapita-in the coilectiorr =' 3".5 items per usable square foot S , whictr'includes a 15% circulation Cfactor in libraries) �rve b ,s Si iu_j+l,r e_6N_m las were ug d b dt�err.,�nc Fl1e z� If the collection standard is applied, it results ir-a collection-of 122,670 items for the current service population and 132,000 items for the-service population-irr 20"17. If we assume the spatial accommodation of the:collection as listed-above, the library should currently be about 34,000 NSF'and by 2G1-,�it should=be about 37,000 NSF. If a Gross Square Foot(GSF) tactor of20% is gadded for general- circulation eneralcirculation the library in'201T should be about 44,000 GSF _ U se'spcc.c j,Anotherway to-calculate growth is to assume thatlibraries-ideally increase-their ar Canonr ` holdings by about2r000 items peryear� weeding: If the current collection Warn. Th were.sized to the p6rcapita standard itwould have 122, 670_items. Itwouldthen 1��ru �t"K grow by 34,000 items by 2017 becoming_a collection of 1156,000 items requiring- ' a library of 44, 571- NSF by the standard: meahs ,L j;� .Reviewing the Oregon State Library space standards; the facility should be(o) GhccK o�}S s' and .76 over the-first 4,,000 population. This results in a library for the current `de��e "+M�&f service papulation of7N300 NSF and 40, 290 NSF by 2017. If a 20%.general 3.nso wL� S�'"� circulatto factor is added, the building should be about44�.800 GSF. If the N asthe GSF (000 building is less efficient because of being on two levels or-a-hilly site, factor may need to be higher and the overall size of the building larger. Since all of these standards result in very similar calculations, the consultants preliminarily recommend that a library be-planned.for 44000 GSF to accommodate a collection of 13000 or more items. 9 �information about the growth of the service population might indicate that the-building and the collection should be smaller. Basic Library Elements By looking at a mix of services and programs, the appropriate size of the elements of the library can also be estimated. The basic elements of the library are as follows: 4 Needs Analysis - Recommended Plan of Service Draft Collections space Usergeati_g_ I .0 Technology Center, user work stations-and.training room Staff Work $tations Meeting Room tjp - t.c. Friends ace I.e. Unassignable space " Space for Collections" This element includes books (reference: materials,.fiction and non=fiction- books), periodicals.and all other media such as CDs, videos/and audio recordings;_ - acquired by the library for public use,with-maximum collection size reached:over a 15-20 year period.. By projecting, orestimating the library's collection size over a 15-20 year period, the,space. needed to house the collections can be quantified. Using-collection numbers developed earlier, collections.space needed to 2020 is estimated in the following table: Space for Collection=s" 7 AdultsNoung Adults 76 60 items 10 items/SF ---, AV `x;600 items: 15 items/SF Periodicals '500 titles: I-5items/SF - Frienc!2 Sale 1 00 items 10 items/SF Children's 4440 items 10 items/SF Total 132,000 items K PublicSeating 2100 NSF a rox. : := = A mix of seating includes lounge seats, seats at tables, carrels, and small group study spaces. 53 seats @ 40 square-feet per seat (on average) equals 100 square feet. A planning,bx'uideline of three user seats for every 1,000 people-in the service area is recommended for communities of 35,000-100,000. This standard does not include meeting room seating or seating at technology stations. This guideline establishes a starting point for fiirth_qr consideration and should be adjusted upward or downward dependiU53s—er Ilen th of sta in the fibra . If Shtu�l&'� +6.s -2 standard is applied iterally it results in seats in the library. The Tigard )5q"7 J Library has received a donation for a special reading room. In Phase 2, the detaiied program development phase of the projectthe determination of the !�� 53000 24 GG-"e {11e o Ns�'�•r�et.-�s�� . 4 Needs Analysis - Recommended Plan of Service Draft size of the special reading room will need to e considered. The library may have.- an increased seating standard as a-,result off- ' bequest. Use Technology y Stations and Training Room. QOQ NSF(approx) This category includesall-technology equipment such-as.computers-, Internet access stations, microfiche readers, multimedia.stations, copiers-, faxes, online catalogs, etc. We estimate the need for 3G stations @ an average of'40-SF for each-for a total-of 1,?-OG square-feet Information technology stations are typically provided for public libraries flor- .24 accessing 4gVe7e_ct_rc_ni_c_—resources4fas.-the online public-access: catalo OPAC), e nternet,s�� CD RONWd.-other dateo3asestplectronic periodical indexes`,-en yclop6dias,arid- I computers providing.software forward-processing and spread sheets. While theuis-e f technology is not expected to replace-on-site.library collections but rather-t. a the variety and mix of information accessible through-.1he small.- to-medium-sized library, the availability and use of electronic information is Fncreason The use`of infor-matiorr--technology-equipmentto-access----.-- electiA��n the librar*,as well as at home and work^is,going.to increase. enormously over the next 20 years-.{The need for ap2roxim4ely 30. information technology stations is estimated Lat the current timewith another 10 stations for-Ci�WO ky�is-Sill -in with the-capability- (Qiu :in�jao�s y the year 20'20. The library stations will-be networked computers without CMIE-lh4ddiffidh-space is4needed-for, approximately 10 stations,for photocopy machines,reader assistance devices, self checkout machines. Printers need to be provided as well_ Staffwork areas 1220 NSF (approx.) Three public service points are necessary in th IV a Circulation Desk; a Poe-S no Reference and Information Desk, and.a I( or reference 4;se In LIVd-e- OL)", _phii dreaO 09-S :_:.::_, allowing these functions to be separatedfrom the adult areas. It is also CU suggested that if a young aVI I- ran-an continues to be supported as a-key staff position, #w his service de shared with Reference and._iflformation. Several different individuals can occupy a single work station F t different times Staff work stations at service desks should be vie�yed as f ly connected work A stations, capable of performin all tasks associate','-with running the library. They t need not necessarily be stapipt all times, and the number does no represent the number of people necessary to operate the library Circulation desk 1POO Circulation work room 1850 Children's Services and Work Room Y550 22 4 Needs Analysis - Recommended. Plan of Service Draft a _ Reference Information desk *50 Reference Worcroom m. COQ. Administrative Office and ConferencelZoor- 1;470 Technical Services 1200 FriendsNolunteers Y800 Staff Lounge 1n000 Meeting Areas—4385( approx) Multipurpose mee?ing room 400 Conference Room 200 Study Rooms (4) 700 Community Roorrr 1000 Friends Soace—400 (approx) Space for Bookstore/Processing Donations- Special onationsSpecial Use Soace- Special use space is space for elements of a program or service, or special types L JOL'a+hcs of furnishings that aren't generally included in elements_already mentioned. Items included in-this category may include-dictionary stands, microfilms and microfiche- cve bar? cabinets, map-files. Vertical files paperback-racks, display cases, and-media display units_This type-of space takes up about 5% of the gross area in a public is sfw�e library building, the lobby and information areao inchde� Unassionable space OL - Unassignable space is the portion of the building thtt cannot be used directly for r library service,. All buildings have unassignable space. It allows for building circulation, restrooms, mechanicafequipment, lobby areas, columns and wail thickness: HVAC shafts, janitor closets-, telecommunications rooms. Medium--sized buildings need V n 20 % to 30% of the grosssquare feet of the building i;Tor unassignable space. If we assum an efficient one-story building, the 20% factor should be adequate, ay%o.story �~ may require the higher facto r. A Total Protected Size of the Library Elements 23 4Needs Analysis Recommended Plan of Service Draft The following summary is the consultanfs.recommenation for-the elements and: the amount of space for the Tigard:-Library irr the year 201 T. Collections 1-3,200 _ Public Seating 41 Oa Technology Stations and Training VOO Staff Work Areas 12;200. Special Use 1000 Meeting 4 00 Friends OO Total Assignable. 3 00 GSF Factor @.20 8800 Total Gross Square Feet 44,000 per,*bd — Coh no— ��r — ��rS J�or(�S 'fYahS�bSPct 9 civSe yr sPa(e d.n4oak2 d•`cltTCc4 ,�2{vvrn Dn`gina� — $�4Ce— J I h5C 24