City Council Minutes - 01/23/2018 City of Tigard
Tigard City Council Meeting Minutes
January 23, 2018
12 l
STUDY SESSION 6:30 p.m.
A. RECEIVE UPDATE ON PROPOSED OVERBILLING SETTLEMENT CLAIM
Utility Manager Goodrich updated council on a proposed overbilling settlement claim for a
residential customer who had been overcharged since 2006 for water use. The water meter was
inadvertently repaired or had its register head replaced with the wrong size meter. This problem
was not discovered until December of 2017. Staff reconstructed the family's actual consumption
back to 2006 and the claim settlement makes them whole for consumption billing related to water
and sanitary sewer use.
The dollar amount of the settlement exceeds the authority of the City Manager to approve as
described in the Tigard Municipal Code 12.03 utility billing rules so it will need to come before
Council. The settlement is in the amount of$16,959.50 which includes a $1,000 inconvenience fee.
Council President Snider asked if staff had apologized to the owners. Mr. Goodrich said they had
and the owners were actually relieved to hear why their use was so high. Councilor Goodhouse
asked if they had ever received assistance from the Utility Billing Division such as a payment plan.
Councilor Woodard recommended figuring what compound interest would be on $1,000.
Council President Snider asked how many times the customer contacted staff regarding concerns
with their high usage. He also asked how many times staff went to their property to help figure out
why their usage was so high. Mr. Goodrich said the customer was failed by staff. Utility Billing
was their main contact but the wrong-sized meter was discovered by Public Works. He said the city
has over 19,000 water accounts with a wide range of customers. Councilor Woodard said there
should be something that flags a crew to go out and check. Mr. Goodrich agreed and said staff has
learned from this and shared information that similar meters can have different tops.
City Attorney Rihala said the settlement includes a release of claims and a waiver.
Council President Snider asked for more analysis to determine any late fees and interest and have it
added to the$1,000.
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Assistant City Manager Zimmerman said staff heard council's intent and Finance and Public Works
will work together to determine an inconvenience fee including refunding late notices, shut offs,
turn-ons or interest that occurred. This settlement will return to council for approval in February.
B. COUNCIL LIAISON REPORTS
Councilor Anderson attended the homeless summit meeting in Hillsboro. All mayors and some
councilors attended along with members of the faith community.
Councilor Woodard said John Charles spoke at the King City Clubhouse on electronic tolling.
Also attending was gubernatorial candidate Sam Carpenter. He said the conversation was
interesting and suggested council have Mr. Charles present an update to them.
He noted that the hanging wire on Main Street near the Fanno Creek Trail he reported recently
had been wrapped around the pole and duct taped. City Manager Wine said parks staff identified
that it was a PGE issue and they have been notified.
Council President Snider said the Audit Committee met and will be presenting the audit results at
a February business meeting. He said the auditors became aware of Councilor Woodard's
statements that there may be fraud,waste and abuse. They are hyper-sensitive to those concerns
and will be reviewing council tapes as they are now obligated to thoroughly investigate such
claims. Councilor Woodard said, "It's not a claim;you don't know. Unless you have policies
within your company you don't know if you have those things occurring. I'm not claiming
anything." Council President Snider said the auditors cannot issue an audited financial statement
without investigating further. They will be talking to council. Councilor Woodard said he
welcomed a call from them. Councilor Woodard asked who was on the Audit Committee and
City Manager Wine said the firm the city hired to do the financial audit is Moss Adams.The Audit
Committee also includes liaison Council President Snider, the auditors Moss Adams, and citizen
members Ann Elligott, Stephanie Gale and Jeremy Nichols. She said they hire the auditors,review
audit findings and recommend any actions to be taken post audit.
Administrative Items:
• City Manager Wine said Council's winter outreach will be on February 12 at the Summerfield
Clubhouse with dessert and coffee. Council will move around the room and talk to
residents seated at round tables. Robert Van Vlack will bring the microphone to anyone
asking or answering a question. They have asked about two topics specifically, SW
Corridor and the potential for a local option levy. There will be a brief staff presentation on
each topic.
1. BUSINESS MEETING
A. At 7:31 p.m. Council President Snider called the meeting of the Tigard City Council and
Local Contract Review Board to order.
TIGARD CITY COUNCIL MEETING MINUTES —January 23, 2018
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B. Council President Snider asked City Recorder Krager to call the roll.
Present Absent
Councilor Goodhouse ✓
Council President Snider ✓
Councilor Woodard ✓
Councilor Anderson ✓
Mayor Cook ✓
C. Council President Snider asked everyone to stand and join him in the Pledge of Allegiance.
D. Call to Council and Staff for Non-Agenda Items—None.
2. CITIZEN COMMUNICATION
A. Follow-up to Previous Citizen Communication—There was none.
B. Citizen Communication—Sign-up Sheet.
No one signed up to speak.
3. CONSENT AGENDA: (Tigard City Council) —
A. APPROVE CITY COUNCIL MINUTES:
November 7,2017
B. CONSIDER RESOLUTION APPOINTING MEMBERS OF THE HOUSING
OPTIONS TASK FORCE
Resolution No. 18- 04 A RESOLUTION APPOINTING MEMBERS
OF THE HOUSING OPTIONS TASK FORCE
Councilor Woodard moved for adoption of the Consent Agenda as presented. Councilor
Anderson seconded the motion and all voted in favor.
Yes No
Councilor Goodhouse ✓
Council President Snider ✓
Councilor Woodard ✓
Councilor Anderson ✓
Mayor Cook (Absent)
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4. LOCAL CONTRACT REVIEW BOARD—CONSIDERATION OF ADA SELF-
EVALUATION AND TRANSITION PLAN DEVELOPMENT CONTRACT
Senior Management Analyst Barrett and Central Services Director Robinson presented this
agenda item. The contract is for specialized consultant services for a self-evaluation and
development of a transition plan. A civil rights law prohibits discrimination against disabled
people and the city's original Americans with Disabilities (ADA) plan dates from 1993. In 1999
and 2000 the city performed a self-evaluation and transition plan for buildings and parks. A lot
of changes have occurred since then not only in the law but in the programs and services the city
provides. The consultant will work with staff and a focus group. When complete,the
recommendations will move the city closer to being a city where all ages and abilities enjoy
healthy and interconnected lives.
Senior Management Analyst Barrett said a QBS process in November attracted four proposals.
Staff chose to negotiate with the top-ranked firm,MIG, Inc. The total contract is $220,000.
$200,000 is budgeted and staff will be requesting an additional$20,000 for extra work. Councilor
Woodard asked if this would be a continuous project and would it get support from the federal
government since it is required. Mr. Barrett said the results of the evaluation and how it will be
implemented will be identified later.
Central Services Director Robinson said the scope includes forming a focus group to help
prioritize the program. They will look at programmatic access and cost. Councilor Woodard
asked if the city was required to comply. Ms. Robinson replied that in a perfect world the city
would remove all barriers,but what is important is continual work with the focus group to make
sure the city is working on the most important aspects.
Senior Management Analyst Barrett said staff recommends the LCRB approve award of the
contract.
Councilor Anderson moved for approval of the contract and Councilor Goodhouse seconded the
motion.
Yes No
Councilor Goodhouse ✓
Council President Snider ✓
Councilor Woodard ✓
Councilor Anderson ✓
Mayor Cook (Absent)
Council President Snider announced that the contract was approved unanimously.
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5. CONSIDER RESOLUTION ADOPTING THE LAKE OSWEGO-TIGARD WATER
TREATMENT PLANT OPERATIONS MANUAL
Utility Manager Goodrich gave the staff report for this item. Council discussed the operations
manual at its January 9,2018 meeting. The manual provides the playbook for the joint ownership
and meets the requirements of Article 7 of the Intergovernmental Agreement between the cities
of Tigard and Lake Oswego. In the January 9 briefing council requested additional language
related to managing authority. Staff added that to the proposed resolution. Councilor
Goodhouse asked where that part is located. Utility Manager Goodrich said it is the final
whereas clause of the resolution and read it aloud.
Councilor Woodard said he had a conflict because he thought the operating manual and
managing authority are two separate things. City Manager Wine said the managing authority is a
future discussion to be held with partner Lake Oswego for a future governance agreement within
three years of completion. The Oversight Committee has been meeting on this topic and it has
not been resolved.
Utility Manager Goodrich responded to questions from Councilor Woodard on the preventive
maintenance system. He noted that the Operations Manual is a higher level document that
recognizes protocols are in place. During construction all assets were tracked by Brown and
Caldwell and there are robust operating manuals for each piece of equipment.
Councilor Woodard moved for approval of Resolution No. 18-05. Councilor Goodhouse
seconded the motion. City Recorder Krager read the number and title of the resolution.
Resolution No. 18-05—A RESOLUTION OF THE TIGARD CITY
COUNCIL-ADOPTING AN OPERATIONS MANUAL RELATING TO
AN INTERGOVERNMENTAL AGREEMENT BETWEEN LAKE
OSWEGO AND TIGARD-FOR WATER SUPPLY FACILITIES,DESIGN,
CONSTRUCTION,AND OPERATION
The motion passed unanimously.
Yes No
Councilor Goodhouse ✓
Council President Snider ✓
Councilor Woodard ✓
Councilor Anderson ✓
Mayor Cook (Absent)
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6. FINALIZE THE 2018 FEDERAL AND STATE LEGISLATIVE AGENDA
Senior Management Analyst Wyatt gave the staff report on this agenda item. He thanked
Councilor Goodhouse for his edits on information about Tigard's legislators. The topics on the
state agenda change to Qualification Based Selection (QBS) process and affordable housing
which shows support but does not go into specific proposals. He said Mayor Cook brought up
the issue on January 9 about the Portland Winterhawks so that has been included. Councilor
Anderson concurred with keeping the affordable housing mention vague because programs pop
up frequently. He said the language about removing barriers is perfect.
Mr. Wyatt said federal recommendations received from lobbyist firm CFM include focusing on
infrastructure projects. Projects were the same as the last year's list. The SW Corridor draws
emphasis on New Starts and Smart Starts programs. He said this agenda will be beneficial for
council members going to Washington DC in March. Council President Snider asked if there was
anything specific that council gave feedback on that was not incorporated here and Mr. Wyatt
said there was not. Councilor Goodhouse asked about the North Dakota Bridge replacement
and City Manager Wine said there is another opportunity for secured funding.
Council gave their approval to the federal and state legislative agendas and Senior Management
Analyst Wyatt said he would continue to update them during the legislative session. He offered
his assistance to those council members going to Washington DC in March.
7. INFORMATIONAL PUBLIC HEARING TO CONSIDER RESOLUTION FOR FY 2018
SECOND QUARTER BUDGET SUPPLEMENTAL
Senior Management Analyst Kang gave the staff report and gave council a description of each FY
2018 Second Quarter Supplemental item. The Police Department has two insurance
reimbursements, a training budget carryover for courses not completed in FY 2017, and
reimbursement for overtime funded by various federal grants. Public Works has three requests.
There is a need to replace the 20-year old Tiger Mower which broke down last fall. The second
and third requests are for increased costs for the Fanno Creek Sanitary Siphon Project and a carry
forward amount.The request carries forward prior year unused appropriations to pay for final
Lake Oswego/Tigard Water Partnership invoices for project completion.
The Supplemental also makes an adjustment for money accidentally budgeted in the Water Fund
which should have been in the Water CIP Fund.
Staff recommends approval of the Second Quarter Budget Supplemental.
Councilor Anderson moved for approval of Resolution No. 18-06. Councilor Goodhouse
seconded the motion. City Recorder Krager read the number and title of the resolution.
TIGARD CITY COUNCIL MEETING MINUTES —January 23, 2018
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Resolution No. 18-06—A RESOLUTION TO ADOPT THE FY 2018 -SECOND
QUARTER BUDGET SUPPLEMENTAL- INCLUDING BUDGET
ADJUSTMENTS TO PUBLIC WORKS,POLICY AND ADMINISTRATION,
AND COMMUNITY SERVICES
Yes No
Councilor Goodhouse ✓
Council President Snider ✓
Councilor Woodard ✓
Councilor Anderson ✓
Mayor Cook (Absent)
Council President Snider conducted a vote and announced that Resolution No. 18-06 was
approved unanimously.
8. NON AGENDA ITEMS None.
9. EXECUTIVE SESSION None scheduled
10. ADJOURNMENT
At 8:04 p.m. Councilor Goodhouse moved for adjournment. Councilor Anderson seconded the
motion. Council President Snider conducted a vote and announced that the motion to adjourn
passed unanimously.
Yes No
Councilor Goodhouse ✓
Council President Snider ✓
Councilor Woodard ✓
Councilor Anderson ✓
Mayor Cook (Absent)
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Carol A. Krager, City Recorder
Vst:
r, Council President
Date: 77 f
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