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09/11/1997 - Packet AGENDA TIGARD LIBRARY BOARD THURSDAY, SEPTEMBER 11, 1997 - 7:00 P.M. TIGARD PUBLIC LIBRARY - PUETT ROOM 13125 SW HALL BLVD. TIGARD, OREGON 1. CALL TO ORDER 2. ROLL CALL: BECK_ GUSTIN _ HARPER_ HOKLIN IRWIN_ KASSON _ MCKAY 3. Approve Minutes for July 1997. 4. Monthly Report for July and August 1997. 5. Friends of the Library Report. 6. Cooperative Library Advisory Board Report. 7. Library Director Recruitment 8. Space Committee Report. 9. Policy on Food and Beverages in the Library. 10. Other Business. 11. Adjournment. TO ENSURE A QUORUM TO CONDUCT BUSINESS, PLEASE CALL AND LEAVE A MESSAGE AT THE LIBRARY (684-5886), IF YOU ARE UNABLE TO ATTEND. Agenda items for future meetings: h:\docs\connie\lib-a TIGARD LIBRARY BOARD July 10, 1997 MINUTES Call to Order: 6:35 p.m., by Chair Lorin Hoklin. Roll Call: Larry Beck, Tammy Gustin, Pat Harper, Lorin Hoklin, Nancy Irwin, Sue Kasson, and Angus McKay. Staff: Kathy Davis. Director notified Board of an Intellectual Freedom workshop conducted by a National American Library member at the Salem Public Library on July 25, from 1:30 to 4:30 p.m. Board members interested were Lonn Hoklin, Angus McKay, Pat Harper, and Sue Kasson. Director conducted the new member orientation by starting off with the basics of the City organizatidn and how the library plays a role within the City. Director reviewed what it means to be a part of the Washington County Cooperative Library Association. Director then reviewed Intellectual Freedom and the basic role of the American library. A tour of the library was then conducted with the discussion of related space issues. Minutes: Beck moved to approve minutes for July, seconded by McKay. Motion passed unanimously. Reports: June Monthly Report: The library saw a 22.5 percent increase in circulation over this time last year. Adult Services Librarian, Sharon Brunk, has received requests from three different states about the Library's Adult Reading Program. All three states found out about the Adult Reading program through the Library's Web Page. There are almost 1,300 kids signed up for the Summer Reading Program and over 300 people attended the first program to kick-off the Summer Reading Program. The fee for out- of-M.I.X. (Metropolitan Interlibrary Exchange) residents will be going up to $60 per household starting in September. M.I.X. allows residents outside Washington, Clackamas, Multnomah, and Clark Counties access to all Washington County Libraries. Friends of the Library: A used booksale will be held July 11, 12, and 13 in the courtyard between City Hall and the Library. Books will be sold by the foot. The new "Tigard Library Supporter" bumper stickers have arrived. The Friends are donating funds for the grand prize of the Adult Reading Contest. CLAB: Space issue was discussed. Members decided to wait until September to discuss further. Director noted that Tigard has rejuvenated its internal Space Committee to look at Tigard's space issues. Space Committee Report: Library Board members Hoklin and Beck are members of the City-wide Space Committee consisting of City representatives and Policy Advisory Committee members. The first meeting of the Committee met this month and discussed City background information and possible space options. The Committee then toured all City facilities. Members talked of the role of the Committee, not just to find space solutions, but to actually write up the new bond measure that may go to the voters in 1998 and to carry out a 20 year plan. There was discussion of some short-term solutions. Board discussed ideas and feedback to possible short-term solutions. Recommendations from the Committee will go to City Council in September. Other Business: Board discussed and reviewed the revised letter to Tigard's representative of the Bandwidth User Group which provides the City and Library with Internet access. McKay moved to approve the letter as written, seconded by Irwin. Motion passed unanimously. Adjournment: McKay moved to adjourn meeting at 9:15 p.m., seconded by Beck. Motion passed unanimously. h:docslconnielboard\brdmin.doc MEMORANDUM TIGARD PUBLIC LIBRARY TO: Bill Monahan, City Manager FROM: Kathy Davis, Director of Library Servic��, DATE: August 6, 1997 SUBJECT: Monthly Report, July 1997 • NEW RECORD!! - Circulation Toppgd 55,000 items this month, up 14.2 percent over last July. Our previous record was 53,332. Use of the self-check machine continues to grow accounting for 8,256 items or 14.8 percent of our total circulation. We have calculated this to be equivalent to the checkout tasks performed by 1.3 FTE per month. • Personnel: New Circulation staff members will be Gretchen Hein, Cheryl Lammers, and Debbie Cockes. All have worked for Tigard Library in the past on a temporary or volunteer basis. Marin Younker will be moving from the Seattle area to fill the Youth Librarian position. She will start work in October. • Youth Services: Four special programs were offered in July in conjunction with the Summer Reading contest with 685 participants attending. An additional 1,008 attended the July story programs. • "Quiet Time" at the Library!: In response to frequent customer comments, library staff members have identified blocks of time each week when the Puett Room will be designated for quiet study only. The door will be closed during these time blocks and the "shhh" rule will be enforced. The open floor plan of the library and increasing use by customers of all ages, has made the traditional silent ambiance a thing of the past. We are hoping this compromise move will help meet the needs of all our users. • Friends Book Sale: 22 volunteers were recruited to assist with staffing the Friends courtyard booksale. Several hundred dollars were earned, but more important than that, the Niche was completely emptied of donated books and is now ready to receive more! • Changing of the Guard.- My last full time day as Library Director will be August 15. Paula Walker has been named as Interim Director effective August 17. Paula's training for this experience will begin in early August. It has been an honor and a privilege to be a part of Tigard Public Library since 1976. 0 • Volunteer Type Number Hours Adult 107 1,125.50 Youth 14 97.25 Local/Oral History 0 0.00 Adopt-a-Shelf 3 4.00 Library Board 7 19.25 Community Service 0 0.00 Friendly Visitors 7 23.00 Internet 0 0.00 Total 138 1,269.00 = 7.33 FTE WORK INDICATORS • JULY 1997 JULY 1 _ JULY 1995 Adult Materials 26,342 24,945 25,240 Juvenile Materials 29.270 23.732 19.601 Total 55,612 48,677 44,841 Days of Service 28 26 27.5 Average Daily Circulation 1,986 1,738 1,631 Hours of Service 291 283 271.5 Materials Circulated per Hour 191 172 165 Increase in Circulation 14.2% 8.6% 11.6% Materials Added/Withdrawn 1,486/1,628 1,507/1,031 804/1,176 Borrowers Registered 322 313 361 Story Time 1,008 737 522 (Number of Sessions) (25) (21) (18) Toddler Time 0 53 0 (Number of Sessions) (0) (4) (0) Special Programs 685 615 631 (Number of Sessions) (4) (3) (3) Internet Users 0 78 N/A *Visitors (Checkout Sessions x 1.5) 26,029 16,478 16,702 Increase in Visitors N/A -1.3% N/A Fines/Fees Collected $4,429.85 $4,586.92 $4,188.25 Gifts Received $ .60 $14.90 $27.00 * We have determined that the 3M gate counter is not providing accurate traffic counts. The malfunction appears to have started in 1995. Back calculations will be made to determine approximate counts using the WILT generated "checkout sessions" statistics times 1.5 (to reflect users who do not check out materials). h:\docs\kathy\kdmth rpt MEMORANDUM TIGARD PUBLIC LIBRARY TO: Bill Monahan, City Manager ) FROM: Paula M. Walker, Acting Director of Library Servic (Y11N DATE: September 9, 1997 SUBJECT: Monthly Report, August 1997 • Library Director Leaves: Director Kathy Davis, who has been associated with the Tigard Public Library for 21 years, worked her last regular day Friday, August 15. Kathy has continued to work in a temporary part-time capacity to finish some outstanding projects. She will work as needed and as available through the end of September. • Circulation Leaps 13.7% over August 1996: Tigard Public Library (TPL) circulated 52,603 items this year--up from 46,245 in August 1996. August traditionally takes a dip in cires from July, since the summer reading programs ended early in the month as well as the children's summer storytimes and craft times. Total circulation for the year is 14% over last fiscal year at this time. • Internet is Back!: After six months of down time while some county-wide security issues were resolved, we regained public access to the Internet for patrons on Thursday, August 21. It has proven as popular as ever. Our three workstations with Internet access have been in use almost continuously since then. • Summer Reading Ends: TPL had the biggest summer reading program in its history-- with a total of 1,449 participants: 1,202 children and 247 young adults. The end of summer reading program parties attracted 500 children and 63 young adults. • Dogs Days of August Attracts Adults: Thirty-four adults came out on a hot summer evening to hear book talks on both fiction and non-fiction. We ran out of seating, and some attendees even sat on the floor. Nearly all the books we discussed were checked out that evening. • Third Annual Adult Reading Program Begins in October: Sharon Brunk, Adult Services Librarian, begin lining up prizes for the adult reading program. So far, businesses have been responding generously. This year, it has been expanded to include high school aged teen-agers because that age group did not participate in great numbers in the summer reading program. (The majority of young adults in the summer program were from grades 5-8.) Prizes meant to appeal to teenagers are ht for the public program. As before we are running a concurrent staff also being sou p p g g 9 g reading program, with prizes to be donated by other city departments, as well as library staff. • Coffee Cart Moves a Step Closer to Arrival: The espresso cart sponsored by the Friends of the Library is moving toward reality. The necessary paperwork was compiled this month, including a Letter of Agreement between the Friends and the City, outlining the relationship between the two. The Friends also developed a contract for the vendor they hope to work with. Some technical aspects, such as the provision of 220V electricity to the site, remain to be resolved before the cart can operate. • New Employees Receive Training: Four new employees were trained this month, three in circulation and one part-time reference librarian. Kathy Smith has joined the staff as a 20-hour/week reference librarian. She recently received her MLS from the Emporia State program and has worked at Beaverton. In addition to the Reference Desk, she is receiving training in interlibrary loans. The three new circulation employees have adapted well to their duties, probably because they all have had previous experience with the library, either as employees or volunteers. • Volunteers: Jean has been working with Cathy Wheatley and Liz Newton on the City- wide Volunteer Committee and the upcoming "Make A Difference" day on Saturday, October 25. She is also working with the Friends of the Library to develop another new book sale in November, similar to the one that was held last June. Volunteer Type Number Hours Adult 109 965.25 Youth 14 114.50 Local/Oral History 7 45.00 Adopt-a-Shelf 1 1.00 Library Board 0 0.00 Community Service 1 - 20.25 Friendly Visitors 6 - 26.00 Internet 0 0.00 Total 138 1,172.00 = 6.77 FTE WORK INDICATORS OUQ-VaT 1997 AUGUST1 AUGUST 1995 Adult Materials 26,970 24,031 24,282 Juvenile Materials 25.633 22,214 20.118 Total 52,603 46,245 44,400 Days of Service 28.5 29 29 Average Daily Circulation 1,846 1,595 1,531 Hours of Service 279 290.5 294.5 Materials Circulated per Hour 189 159 151 Increase in Circulation 13.7% 4.2% 7.7% Materials Added/Withdrawn 1,362/783 1,156/1,373 1,250/738 Borrowers Registered 290 369 350 Story Time 168 197 508 (Number of Sessions) (5) (6) (15) Toddler Time 0 0 0 (Number of Sessions) (0) (0) (0) Special Programs 653 400 477 (Number of Sessions) (3) (2) (3) Internet Users 168 98 N/A (8/21-8/31) *Visitors - (Checkout Sessions x 1.5) 25,183 17,268 17,724 Increase in Visitors N/A 0% 4.3% Fines/Fees Collected $4,746.35 $3,965.51 $3,533.93 Gifts Received $ 0 $14.40 $ .32 * We have determined that the 3M gate counter is not providing accurate traffic counts. The malfunction appears to have started in 1995. Back calculations will be made to determine approximate counts using the WILT generated "checkout sessions" statistics times 1.5 (to reflect users who do not check out materials). h Adocs\kathy\kdmth rpt i 5 � lboojtC MEMORANDUM CITY OF TIGARD TO: Board and Committee Chairs FROM: William A. Monahan, City Manag6r DATE: August 6, 1997 SUBJECT: City Attorney Services I would like to take this opportunity to advise you of the City's policy on the use of City Attorney resources. As I believe you are aware, for the past sixteen years the firm of O'Donnell, Ramis, Crew, Corrigan and Bachrach has contracted with the City to provide City Attorney services. The firm provides service on a "pay by the hour" basis. Our legal costs have increased over the year as our population, complexity of issues, and demand for legal services have grown. Coupled with rate increases requested by the firm over three years ago, it is a challenge to maintain control of the attorney budget. The budget for City Attorney services for FY 97-98 has been reduced. City departments have been charged with the task of closely monitoring use of services to stay within budget. To do this, it is important that department heads have control of the flow of work that goes to our attorneys. To this end, I enlist your assistance in directing any legal questions generated by your board or committee through department heads. This is consistent with the established policy that our attorneys are only authorized to take on legal matters which will be paid for by the City when the work is requested by a designated City representative. Historically, board and committee chairs are not authorized to make direct contact with the attorneys, nor are the attorneys authorized to perform work requested by board or committee chairs, or, for that matter, members. l Memo to Board and Committee Chairs August 6, 1997 Page Two As legal issues arise, please process any requests for legal interpretation, training, or research through your staff contact. The staff member then will present the matter to the department head. Many times a legal issue has been researched before, thus the staff member or department head may have a ready answer. Or, a written interpretation may be on file which either answers the question or can be the basis for further analysis. I encourage you to also identify any training needed for your board or committee members. Training may be conducted by the attorneys, City staff, or outside experts. We have several extremely knowledgeable people on staff who have provided training on a variety of topics. We would be pleased to work with you to provide whatever training is needed to make your board or committee more comfortable with its role and responsibility. WAM\jh c: Executive Staff Pam Beery i:\admlbiHX080697-2.doc TIGARD PUBLIC LIBRARY MEMORANDUM TO: Library Board FROM: Paula M. Walker, Acting Director of Library Services DATE: September 11, 1997 SUBJECT: Beverages in the Library Should we change our policy about food and beverage in the library? The Issue: Traditionally, the library has prohibited food and drink. If we support the Friends of the Library coffee cart and its success benefits the library, should we revise the food and beverage policy? Benefits to Allowing Food and Drink: • May encourage, or at least discourage, people to buy from the coffee cart. • Creates a more comfortable atmosphere for patrons, as is the trend in bookstores. • Provides a snack source for people who are spending extended time in the library (studying, researching, etc.) Currently, there is no other place nearby, where they can take a break. Concerns about Allowing Food and Drink: • Potential damage to books/electronic equipment from spills. • Additional work for staff to clean up messes. • Inability to control types of food/drink beyond what is sold at coffee cart. Options Recommended b Lx ibrary Staff: • Limit location where food and drink may be consumed. (The Puett Room and the lobby were suggested.) • Post signs in computer area absolutely prohibiting food/beverage in that area. • Allow only items purchased at coffee cart. • Acquire larger wastebaskets with lids to accommodate trash (possibly ask Friends to donate). • Put small table and chairs in corner of lobby. • Allow only certain kinds of food/beverage. WHERE Washington County Residents Borrowed Library Materials in FY96-97o N(R 41•� Circulation to Banks Residents: at Banks Library 3,126 570 (.15%) . at other WCCLS public libraries 1,856 at MIX libraries (est.) 406 Circulation to Beaverton Residents: at Beaverton Library 603,999 63,145 (16.77%) at other WCCLS public libraries 224,028 at MIX libraries (est.) 45,382 Circulation to Cornelius Residents: at Cornelius Library 33,669 7,475 (1.99%) at other WCCLS public libraries 32,283 at MIX libraries (est.) 5,385 Circulation to Forest Grove Residents: at Forest Grove Library 117,046 15,375 (4.08%) at other WCCLS public libraries 31,837 at MIX libraries (est.) 11,041 Circulation to Hillsboro Residents: at Hillsboro & Tanasbourne 417,276 52,108 (13.84%) at other WCCLS public libraries 44,212 at MIX libraries (est.) 37,453 Circulation to Sherwood Residents: at Sherwood Library 50,583 6,600 (1.75%) at other WCCLS public libraries 17,449 at MIX libraries (est.) 4,736 Circulation to Tigard Residents: at Tigard Library 329,018 34,940 (9.28%) at other WCCLS public libraries 65,242 1 C1 at MIX libraries (est.) 25,113 a �c. Circulation to Tualatin Residents: at Tualatin Library 116,828 20,040 (5.32%) at other WCCLS public libraries 21,684 at MIX libraries (est.) 14,397 Circulation to Unincorporated Residents: at WCCLS Community libraries 725,304 176,247 (46.81%) at WCCLS City libraries 1,362,697 at MIX libraries (est.) 126,674 TOTAL: 376,500 (100%) Total loans to Unincorporated Washington County residents at WCCLS libraries: 2,088,001 Total loans to City residents of Washington County at WCCLS libraries: 2,110,136 NOTES: MIX loans were estimated by taking the%of county population and multiplying it by all MIX loans to Washington County residents(270,613). Loans on this chart do not include those made from Outreach, Library Express, Oregon College of Art& Craft, or Tuality Health Information Resource Center, or loans made to residents of other counties. PFMC- August 15, 1997 WCCLS SERVICE POPULATION 1996 - 1997 Circ to Washington Washington County County Unincorp. Percentage of Total Unincorporated City Service Public Library Patrons of Column 1 Population* Population Population** Banks 15,771 0.76% 1,331 570 1,901 Beaverton 490,553 23.49% 41,408 63,145 104,553 Cedar Mill 570,350 27.32% 48,143 --- 48,143 Cornelius 5,276 0.25% 445 7,475 7,920 Forest Grove 77,779 3.73% 6,565 15,375 21,940 Garden Home 20,574 0.99% 1,737 --- 1,737 Hillsboro 187,799 8.99% 15,852 52,108 67,960 Outreach 7,250 0.35% 612 --- 612 Sherwood 13,520 0.65% 1,141 6,600 7,741 Tanasbourne 399,629 19.14% 33,733 • --- 33,733 Tigard 147,305 7.05% 12,434 34,940 47,374 Tualatin 25,045 1.20% 2,114 17,836 19,950 West Slope 127,130 6.09% 10,731 --- 10,731 TOTALS 2,087,981 100.00% 176,247 198,049 374,296 40 * percent of total of column 1 times 176,247 ** unincorporated population plus city population Source: Population figures came from the Oregon State Library with the Ready to Read Grant application for 1997-98. Tualatin population estimated at 89% Washington County and 11% Clackamas County. F:hvili/hvilireports/scrvcpop96-97 WILI COUNTS FOR OREGON STATE LIBRARY ANNUAL REPORT FISCAL YEAR 1996- 1997 These are counts of item records in the W11LI database. The counts were made during July 1997 The total for titles exceeds the total number of title records in WI1LI because many titles are shared by member libraries. Total Patrons Titles Holdings Circulation Banks 1,587 9,843 12,244 20,169 Beaverton 82,053 148,485 194,801 1,247,807 Cedar Mill 20,830 90,275 126,231 675,102 Cornelius 2,931 20,421 23,608 47,565 Forest Grove 16,537 75,840 101,375 226,957 Garden Home 389 6,945 7,839 35,317 Hillsboro 38,868 94,716 122,689 589,649 Tanasbourne Branch 24,944 55,945 71,116 593,768 OR College of Aft&Craft 673 5,576 5,998 5,636 Outreach 1,641 11,022 12,948 43,781 Sherwood 3,718 17,306 19,277 74,399 Tigard 34,515 88,094 112,362 570,784 Tualatin 20,471 53,752 69,523 214,784 Tuality Health Info. Ctr. 443 4,522 5,795 2,767 West Slope 5,455 22,314 27,414 167,646 TOTALS 255,055 705,056 913,220 4,516,131 LP1ADN([N/0SL96-7C0LTNT/8-97