03/21/1989 - Packet AGENDA
ECONOMIC DEVELOPMENT COMMITTEE MEETING
TUESDAY, March 21, 1988, 7:30 A.M.
DAVIDSON'S RESTAURANT - 12830 SW PACIFIC HIGHWAY, TIGARD, OR
1. CALL TO ORDER
2. ROLL CALL: SAVORY CORLISS DE BERNARDIS HART
PIERCE CLARK DOTY MOORE
MONAHAN
3. APPROVE MINUTES
4. FEEDBACK/DISCUSSION ON AMBASSADOR TOUR AND ORIENTATION
• Feedback on Ambassador Information Sheet
5. OTHER EDC/AMBASSADOR FUNCTIONS
6. DEVELOPMENT UPDATES
7. OTHER BUSINESS
ECONOMIC DEVELOPMENT COMMITTEE MEETING
Tuesday, February 21, 1989
MEMBERS PRESENT: Jim Corliss, Amo DeBernardis, Brian Moore, Joy Crouch,
Bill Monahan
OTHERS PRESENT: Peggy Weston Byrd, John Acker
The meeting was called to order at 7:40 a.m. and the minutes of the January
meeting were approved without modification.
There was a brief discussion about the possibility of moving the John Tigard
House to a location in the City Center, maybe Fanno Creek Park, as a focal
point.
Bill gave a report on the previous night's ambassador discussion with the City
Council. Bill reported that the program as presented was met with enthusiasm by
the council. A Resolution implementing the program will be prepared for the
2/27 meeting for adoption by the Council. In order to track how the program is
working, the City Council asked the EDC to report back on the program status.
To start with, the EDC will report quarterly to the City Council.
The Committee discussed how success should be defined in regard to the
Ambassador Program. Since many of the program's benefits will not be visible it
may be hard to measure success accurately. Some possible indicators were
suggested: number of people accessing the program, ad hoc involvement, press
coverage, and word-of-mouth referrals.
Ways to increase program visibility were discussed. Amo suggested that a Civic
Center lobby display would give the program exposure to many potential users.
Peggy suggested that a good point for visibility is real estate brokers. She
said that a visit explaining the program may be desirable long with the
distribution of printed material.
The next topic of discussion was the orientation session for ambassadors. It
was decided that the session should occur before the next regular EDC meeting.
Pat Rielly and Ed Murphy will be invited as well as other key staff that
ambassadors should be acquainted with. Prior to the orientation session, a bus
tour will be conducted of Tigard area developments and potential development
areas. The bus tour will begin at 7:00 am and the orientation session will
follow and be over no later than 9:00. John will make arrangements for a
Tuesday morning.
Joy brought up a problem she had in getting an answer to a question she asked
at the City counter. A discussion followed on how to avoid other problems with
communication. It was suggested that a form for information requests that
cannot be answered on the spot be used at the counter. The form would indicate
who to call back and would serve as a record. John noted that it is standard
operating procedure to take phone numbers and return calls for counter
questions that need research. He also noted that it has been Tigard's position
to be as responsive as possible to the public rather than to "batch" questions
as the County does.
Bill suggested that an information request form be sent to all members of the
Economic Development Committee in order to identify who wants to be an
ambassador and to gather biographical information on those who do. John said
he would do this and send it along with the particulars on when the orientation
session will be held.
The meeting was adjourned at 9:00.
TIGA1 ► AMBASSADOR PvtOGRAM
What is the Ambassador Program ?
The Tigard Economic Development Committee, in conjunction with the City of
Tigard and the Tigard Area Chamber of Commerce has developed a program that
makes Tigard area business persons available to provide business assistance to
those who request it. Ambassadors are able to provide information on
development processes, area demographics, economic factors, as well as relate
personal experiences of conducting business in Tigard. If an Ambassador is not
able to answer a question he or she will have access to resources of both the
City and the Chamber of Commerce. The Ambassador will be able to arrange a
telephone conversation or a meeting with the person who is best able to provide
the requested information or assistance.
Why an Ambassador Program ?
The Ambassador Program is designed to fill the gap between the City and the
Chamber of Commerce. Ambassadors will provide an additional access point for
business people seeking assistance who are considering starting, relocating or
expanding a business in Tigard. Since ambassadors will be local business
persons, they may offer a unique perspective of the business atmosphere or
development processes in Tigard that neither the City nor the Chamber can
provide. An Ambassador can also eliminate the guesswork of who to contact for
help with a specific issue. One call to an Ambassador will put you in contact
with the right person or persons.
Who can use the program ?
Any person or organization who needs information to help conduct business in
Tigard, start a business in Tigard, move a business to Tigard, or expand a
business in Tigard could benefit from the Ambassador Program. In general,
Ambassadors can provide help and information to those who are making any kind
of business decision about Tigard. Ambassadors can be viewed as an access point
to information about and insight into the business climate in Tigard.
How are Ambassadors contacted ?
Attached is a list of Ambassadors including name, phone number, and a brief
biographical sketch. Any of the listed Ambassadors will gladly respond to a
telephone inquiry and/or arrange a meeting with the appropriate person(s). The
program can also be accessed through the City or the Chamber of Commerce by
asking about the program.
AMBASSADORS
Brian Moore: Service and Design Consultant, Western Region, Portland General
Electric
Has worked in the utility business for a total of 19 years, 11 of
those years he has worked with developers, builders, contractors,
electricians, realtors, etc.
Phone: 643-5454 extension 351
William A. Monahan: Attorney with O'Donnell, Ramis, Elliot and Crew
Has been an attorney for the last 3 years - presently with an 11
attorney firm, prior to that as a sole practitioner. Worked for over 13
years as a planner with various city governments. Former Director of
Community Development, Tigard and City Planner, Brockton, MA. Special
interest in Land Use, Municipal and Real Estate law.
Phone: 222-4402
Robert A. Pierce, Owner, Robert A. Pierce & Associates Financial and Insurance
Services
Has 22 years in business, chartered Life Underwriter, chartered
Financial Consultant, Masters of Science degree in financial services,
past president Tigard Chamber of Commerce, good general business
knowledge of Tigard and the area.
Phone: 684-2598
Peggy Weston Byrd: Executive Director, Tigard Area Chamber of Commerce
Phone: 639-1656
John Savory: Owner, Southwest Office Supply
Phone: 639-3179