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02/01/2015 Cityscape M e flgaml itewsyou can use t. 7Q TLy eIGARDcap z 10M V- =a AIL_ FEBRUARY 2015 New Website Makes Citv WServices yors a Friendlyfor Your PhoneComer rga ,0 re$0° Mayor John L. Cook On Jan. 20, many Tigard residents and channels they checking their computers and smart prefer." 1 hope you are staying warm as winter phones found a new look and feel to continues. If you are looking for ways, the City of Tigard's website. The city serves y try a nice energetic hike on one of our many digital �`-�'��� The new online home for the city cul- users. Fora many trails,or come on inside and visit the library. You can find more informa- minates ayearlong, multi-deparment recent 30-day tion about these on the city's website effort to improve a core city service period ending in www.tigard-or.Rov, or included in this that many citizens in Tigard and mid-January,the website counted newsletter. beyond expect from government. more than 88,000 page views.After The redesigned site will make it easier the city's home page,the most to access city services at home, at popular web page for that period was school, at work and on the go. the city's job listings,followed by the I gave the State of the City address in "The City of Tigard recognizes many library's home page. January. If you would like to see what residents are now accessing infor- Patrons use the website to pay happened in 2014, or what we have planned for 2015,you can view the mation on their smart phones and bills and fines, reserve park shel- planned 14-minute video on the city's w the e tablets, and the new design makes our ters, obtain a business license,find channel.You can also find it on our site more user-friendly wherever you a walking trail and access public are,"said City Manager Marty Wine. records.The new site allows users to website and our facebook page. "The website will also make it easier navigate to their needed service with Staying Informed for residents, businesses and others to fewer clicks. connect with City Hall and keep up to Do you know someone who said date with information on social media See NEW CITY WEBSITE > Page 8 they do not know what is going on in Tigard? Please tell your family,friends and neighbors to log on and sign up to v receive this Cityscape newsletter. r My next "Fireside Chat" is on Feb.5, Table of Contents from 6:30-8:30 p.m.,at Symposium City Council Goals and Milestones......2-3 Cannabis Rules Discussion.......................6 Coffee, 12345 SW Main St. City Council 101 .......................................3 Shelf Life....................................................7 Role in Recreation....................................4 Library Survey...........................................7 quote of the month by Zig Ziglar: Phone Survey Findings.............................4 Rules of the Road.....................................8 "Among the things you can give us and Tigard Park Events....................................4 Preventing Landslides..............................8 still keep are your word, a smile and a Distracted Driving.....................................5 Sunday SEEDS...........................................9 Spotlight on Police ...................................5 Marijuana and Youth Forum....................9 grateful heart.,, Protecting Customer Information............6 City Meetings, Events...............................9 TIGARD CITY COUNCIL: Mayor John L.Cook I Marland Henderson I Jason Snider I Marc Woodard I John Goodhouse i 1 Goals and c&Milestones Late in December 2014, current and elected Tigard City Council members met to finalize the city's short-and long-term goals in five major areas for the next two years. Like council meetings,the event was open to the public.The council has established clear milestones through December 2016 for each of the following areas: Provide Recreation Opportunities for the People of Tigard / Establish city recreation program in 2015-16 adopted budget: » Recreation clearinghouse and program guide » Grants and scholarships » Recreation coordinator—staff position » Programs and classes(beginning year 2) » Outdoor events(year 2) » Indoor events(year3) / Explore feasibility of partnership opportunities, including the Tualatin Hills Park& Recreation District, YMCA and other city or nonprofit opportunities; establish facility partnership if feasible. / Consider a voter-approved measure to fund recreation. (See Page 4 for a related article:Role in Recreation.) Make Downtown Tigard a Place Where People Want to Be / Support residential and mixed use development in walkable and transit-supported areas by completing the Ash Avenue/Burnham Street Redevelopment project. / Increase walkable access to open space by advancing plans for new downtown open space, including the Tigard Street Trail plaza,the Fanno Creek Overlook and a Main Street plaza, including programming. Strengthen downtown's identity by completing gateway improvements and install art at both Main Street entrances. / Support walkability by completing two Strolling Street projects. / Secure brownfields cleanup grant(if eligible)to facilitate infill or open space development enabling a more walkable and interconnected downtown. / Promote downtown as a place to shop, dine and recreate,through communications and support of the Tigard Downtown Association activities. Continued > Page 3 / Y City of Tigard I Cityscape Newsletter www.tigard-or.gov 1503-639-4171 February 2015 I Page Adopt Tigard Triangle Strategic Plan and Enable Future Development Capacity / Committee recommendation, council consideration and adoption of Tigard Triangle Strategic Plan. t i / Begin project implementation of 1-5 year actions. » Regulatory changes • Amend comprehensive plan; development code;town center , designation;transportation, parks and trail plans; and parking requirements. Tigard City Council(left to right):Councilor / Consider infrastructure investments. John Goodhouse,Council President Jason Snider,Mayor John L.Cook,and Councilors » Red Rock Creek Marc Woodard and Marland Henderson. » Stormwater management plan » Parks, plazas and open space City Council 101 / Develop incentives and public-private partnerships. » Local Improvement District Tigard's City Council consists of a » Urban Renewal District mayor and four councilors, each elected to four-year terms.Two » Vertical housing councilors are elected at each » Business or Economic Improvement District biennial general state election.The » Grant programs mayor's term is limited to eight » Business/district association consecutive years as mayor, or up to twelve consecutive years on the Enable Groundbreaking in River Terrace by Summer 2015 council. Councilors may serve up to eight consecutive years,with an 1 Infrastructure financing project(River Terrace and citywide) exception made for the filling of an » Council briefing unexpired term. » System development charge (SDC) notice and methodology In the most recent election Tigard » Council hearing—SDCs citizens re-elected Marc Woodard / River Terrace Community Plan implementation and elected the newest member of the council,John Goodhouse. » Zoning districts Mayor John L. Cook was re-elected » Code amendments for a second term. / Permitting » Early assistance for land use applications (ongoing) » Land use applications Council meetings are held most » Building and site permits Tuesday evenings in City Hall, 13125 / Public facilities SW Hall Blvd., and are open to the » City of Tigard downstream Stormwater conveyance analysis public. Meeting dates and agendasare posted online.There you will » Clean Water Services pump station find biographical information about » City of Tigard 550-Zone water improvements each member. Meetings may also be viewed online on TVCTV. Check Expand Opportunities to Engage People in the Community the website for a current schedule. / Citywide communications plan(will include suggested engagement improvements) / Continue council 1x10 meetings Reach the mayor and council / Community education; identify timing and content of measures for at these email addresses: voter approval. mayorcook@tigard-or.gov, councilmail@tigard-or.gov. / Organize community engagement through increased work with Remember to follow the mayor Neighborhood Networks; in-person and online forums. on twitter. City of Tigard I Cityscape Newsletter www.tigard-or.gov 1 503-639-4171 February 2015 1 Page City Explores Options Tigard Park Events Role in This Valentine's Day,why not Recreation combine two things that are good for your heart—walking and the great outdoors.The next outing organized by Tigard Walks, rain or shine,takes place Saturday, Feb. 14,at 10 a.m., departing Since the spring of 2014,Tigard from Summerlake Park. has been investigating what v Parking is available at the role the city should play in Phone Survey Findings Summerlake Dog Park(11450 SW recreation. Winter Lake Dr.). Route maps will Three hundred residents were asked about be handed out at the picnic table To answer that question,the programs they might support, and at what city hired a consulting firm, by the Rhododendron Garden. funding level.The survey shows: MIG,with expertise in parks Choose from a one-mile loop and recreation planning to / More than 90 percent of those surveyed around the lake or a two-mile jaunt make recommendations to the want Tigard to play a larger role in through the Summerlake neigh- Park and Recreation Advisory providing recreation to all residents. borhood. Both are paved and easy Board (PRAB) and City Council. ► More than 75 percent of those surveyed to walk. The consultant conducted support some level of city involvement Everyone is welcome.Walking several public outreach to help promote recreation and make it groups are a great way to have projects to collect data from more accessible, even at a small cost. fun and build community. Build Tigard residents. It used an confidence, reduce stress and see online questionnaire to ask your city from a pedestrian's point for feedback on recreation of view. participation, satisfaction and small recreation program would look programs that appeal to residents. like if created.They also agreed to study For more details, contact Joanne further the idea of a community center Bengtson at Joanne@tigard-or.gov Over the summer,the firm interviewed or 503-718-2476. 11 stakeholders, including city leaders, in Tigard. In January,the city agreed to and held a focus group with another provide half the funding for a separate group of residents,who shared their $24,000 study with the YMCA to Park ideas on recreation. examine issues surrounding the concept The City of Tigard, Friends of Trees of a recreation facility in the community. and other community partners are In October,the consultant conducted a statistically valid phone survey of City staff are working with the teaming up to plant hundreds of 300 residents. consultant to develop a small, native trees and shrubs at Jack Park affordable program that would (12420 SW 127th Ave.).Volunteer Results show Tigard citizens have make recreation, classes and events to help plant on Saturday, Feb. 14, different ideas about how to define more accessible to Tigard residents. from 9 a.m.-1 p.m. recreation and on the ways recreation Community collaborations would play Registration is preferred for groups access could be improved. an important role for any program that of five or more. Please arrive a little may emerge. early for refreshments,giveaways Next Steps for the City and camaraderie. The study marked the first step as For more information,contact Public Works This volunteer planting event is the city considers its options to Division Manager Steve Martin at 503-718- part of the Tree for All 1 Million, determine its involvement in recreation 2583 orsteve@tigard-or.gov 1 Year, 1 Water campaign. programming and possible partnerships. For more information or to At a November council workshop,the register your group, please visit PRAB and council discussed what a www.jointreeforall.org. City of Tigard I Cityscape Newsletter www.tigard-or.gov 1 503-639-4171 February 2015 1 Page Q Tigard Police Take on Distracted SPOTLIGHT M POLICE Driving, Install New Software Tigard Crime Analyst The Tigard Police Department Gayla Shillitto is taking major strides to Police work has evolved consid- educate motorists about the Lerably within the last decade. perils of distracted driving. Faced with limited means, The department offers and agencies have determined that instructs a monthly one-hour routinely sending police officers class to motorists. Members of to patrol for illegal activity is not the Tigard Police Traffic Safety efficient or effective.Today, crime Team also instruct student analysts play larger roles to better drivers at Tigard High School. _; utilize available police resources. ' �q The Tigard Police Department The efforts help to boost °` �> ��� _� �, currently relies on Gayla Shillitto, awareness of a national' a crime analyst who reviews all problem. Each day, more than police reports and dispatched nine people are killed and calls daily for emerging patterns. more than 1,150 people are injured nationally in crashes The Tigard Police Department installed new software, For example, if a burglar targets involving a distracted driver, Archangel,to promote safety for officers while on patrol. Specific businesses In Tigard, according to the Centers for mobile computer.Though an essential analysts can begin to identify Disease Control and Prevention. tool for any officer to carry out their patterns that can catch criminals duties, it can distract police officers responsible for the burglaries, The number of injured is growing. thefts and other crimes.Analysts The most recent federal numbers show while driving.The online systems have been identified as casual factors in a also identify long-term problems. a nine-point jump in people injured These include hot spots for drug in motor vehicle crashes involving a crashes orvehicle-related incidents. dealing, roadways with high distracted driver,from 387,000 in 2011 Tigard Police recognized the problem numbers of vehicle crashes and to 421,000 in 2012. and adopted a solution to promote ongoing crime issues at stores. Citations issued to motorists are safety for officers and the motoring The crime analyst can interpret also increasing as the use of mobile public. In 2014,Archangel software the data to help with solutions. communication devices become more was installed on the entire department Shillitto also draws from and commonplace. Nationally,campaigns fleet.The software limits the use of the contributes to a network of other have been launched to curb textin mobile computer by the officer when 8 the patrol vehicle is moving. law enforcement agencies locally, while driving and to reduce the number statewide and even nationally. of crashes caused by distracted drivers. Archangel prevents the vehicle Bulletins, intelligence data and operator from using the patrol vehicle's other methods help the agencies Managing a High-tech Patrol Car keyboard or touch screen after the share information to keep Tigard When Driving vehicle exceeds a predetermined speed and other communities safe. while allowing the computer's screen The growing number of devices in the to display critical information.The modern police vehicle that help officers mobile computer screen can also be �► do better policing can also distract them programmed to"blackout" once the from driving safely when responding to vehicle hits specific speeds. , calls. Officers doing their jobs have also The department's prioritization of safe contributed to the growing statistic of motor vehicle crashes linked to using driving, and using innovative ways to t, technology while driving. make driving safer, highlights how it is fulfilling its goal to promote the safety Police vehicles are typically equipped and security of Tigard's residents, with an array of equipment, including a visitors and businesses. Crime Analyst Gayla Shillitto harnesses data to fight crime and spot trends. City of Tigard I Cityscape Newsletter www.tigard-or.gov 1 503-639-4171 February 2015 1 Page Protecting Customer's Information Cannabis Rules The City of Tigard believes protecting Discussion Set customer information is a critical v for Feb. 9 priority. Keeping sensitive personal information confidential and secure How Tigard staff keep your plays a significant role in our daily work information safe: The Tigard Planning Commission and is an important service we provide held the first public hearing on to our customers. ► Utility Billing staff are limited proposed marijuana facility regu- to the amount of personal lations on Jan. 12.These rules Nearly 100 million Americans have their information they can access. are intended to guide the future personal identifying information placed development of marijuana-based at risk of theft each year when records ► All customer information is businesses within the city. maintained in government and corpo- behind double lock and key Citizens and business owners rate databases are lost or stolen. Crim- during non-business hours. testified both for and against the inals who want your information target new regulations, and the Plan- municipalities, None of our customer infor- municipalities, department store chains mation is stored on thumb ning Commission continued the and banks, and they are willing to go to drives or laptop computers. item to its Feb.9 meeting.The great lengths to obtain it.This does not hearing begins at 7 p.m.in City take into account employees' careless ► The handheld devices used Hall (13125 SW Hall Blvd.). handling of customers' information. by our meter readers are The commission will discuss a encrypted and can only be number of major issues.These While following all federal, state and read utilizing specialized include an appropriate buffer city regulations,the City of Tigard takes software.ft distance between residential land steps to exceed those requirements in uses and marijuana businesses, order to keep your information safe and the merits of allowing and secure. marijuana-based businesses in The Finance and Information Services Department,which includes the Utility Billing mixed-use zones where people live as well as shop and work. Division, has implemented policies and practices for all city employees. Staff are insured and trained in fraud prevention, information security, payment card industry The public is invited to attend and standards compliance (PCI) as well as privacy policies. testify. For more information,visit the project website or contact The city has begun installing more secure credit and debit card machines with the Associate Planner John Floyd latest technology available to protect your information.These machines are set up at johnfl@tigard-orgov or to process the new Europay MasterCard Visa (EMV) chip credit cards that will be a 503-718-2429. standard in the United States by October. - F ti EMV cards are identified by a gold-or silver-colored square-shaped computer chip dd� ' "' on the front of the card. EMV chip cards improve security against fraud compared to cards that rely on a magnetic stripe. `[ The City of Tigard also utilizes internal controls to safeguard customer information. The Utility Billing Division has nearly 30 internal control activities in practice. Updates and reminders of policies and procedures are regularly shared with staff. City management ensures that all staff are familiar with rules, policies and changes that Community Groups may occur. to Host Forum on The Finance Department has worked with the Tigard Police Department,the Port- Marijuana and Youth land Police Department and the U.S. Secret Service to write and establish a citywide The public is invited to a free policy on credit card payments,fraud prevention and best practices for protection marijuana education forum on of our customers' information. More than 25 cities in Oregon and Washington have Tuesday, Feb. 24. (See Page 9 for adopted this policy. It also is used by the Secret Service as a best-practice model for more details.) other municipalities to follow. i Ell City of Tigard I Cityscape Newsletter www.tigard-or.gov 1 503-639-4171 February 2015 1 Page 0 Newsfrom the Tigard Public Library Tigard Public Library Shelf Li�fe _y We want to hear from you! I r- 0 _ The Tigard Public Library has asked your opinion for more than 20 years in our annual patron v survey. How are we doing? What Traditional Japanese Music and Dance by Takohachi can we do better? You can take the survey in this Saturday, Feb. 21 • 2-3:30 p.m. issue of Cityscape; in the library Traditional Japanese Taiko percussion ensemble ~F from Sunday, Feb. 1, through Takohachi will perform lively music and dance Saturday, Feb. 14; and online and describe the rich history of Japanese music throughout February. Last year and culture.The music will be loud. +` nearly 3,000 people responded. Generously sponsored by Friends of the Tigard Library TAKE THE SURV Y Poetry Writing Workshop Earthquake Preparedness: The survey asks you to rate our with Peter Sears Prepare For the Big One! customer service and provide Tuesday, Feb.3 • 7-8:30 p.m. Wednesday, Feb. 18 • 7-8:30 p.m. feedback. We would like to hear from you whether or not you use Oregon's new Poet Laureate Peter Sears Teens and adults the library. will lead a poetry-writing workshop The Oregon Trail Chapter of the Red and reading for all poets, regardless of Cross will provide information on local We value your opinions and use experience. Bring your work. disaster preparedness. your responses to improve our services.Thank you. (A printable Sock Hop Book Publicity:The Lowdown and fillable survey is included at Friday, Feb.20 • 7-8:30 p.m. for Authors and Publishers the end of this newsletter.) All ages Wednesday, Feb.25 • 7-8:30 p.m. Polish your saddle shoes and pull on Learn how to create a six-month your bobby socks for a fun night of publicity plan for your book release, TIGARD PUBLIC LIBRARY classic oldies and dancing. including timing for publication. 13500 SW Hall Blvd. Generously sponsored by Friends of the Generously sponsored by Friends of the Tigard, OR 97223 Tigard Library Tigard Library www.tigard-or.gov/library Teen TechnARTology Show I V Hearts Voice: 503-684-6537 Teens in grades 6 and up Saturday, Feb. 14 • 1:30-2:30 p.m. Renewal Phone: 503-846-3245 Submit your work to our technology- Puett Room • All ages themed art show Sunday,Feb. 1, Celebrate the day of love and friendship through Saturday, Feb.28, in one with heart-filled family crafts and fun. 1i1 O of these categories: art made with technology,technology-themed art or Origami Workshop Monday 10 a.m.—9 p.m. art made by human power. Pick up a Sunday, Feb. 1 • 1:30-2:30 p.m. submission form or download one from Puett Room • Ages 5 and up Tuesday 10 a.m.—9 p.m. our website.Teen Library Council will Try your hand at Japanese paper- Wednesday 10 a.m.—9 p.m. select a favorite from each category, folding. Members of the Tigard High Thursday CLOSED and library patrons can vote for their School's Japanese National Honor Friday 10 a.m.—9 p.m. own choice on Facebook. Society will show you how. Saturday 10 a.m.—6 p.m. All programs will be held in the George and Yvonne Burgess Sunday Noon—6 p.m. Community Room unless otherwise noted. City of Tigard I Cityscape Newsletter www.tigard-or.gov 1 503-639-4171 February 2015 1 Page Q Passing Safely: Two-lane Rural Highways New City Website Consider a scenario where many > from Page 1 motorists may be tempted to pass. The city's newly adopted Strate- �les Imagine you are driving on a two-lane gic Plan calls for Tigard to be the of the k� highway where the posted limit is most walkable community in the 55 mph and the car ahead of you is region where people of all ages and Judge Michael O'Brien traveling at 50 mph. abilities enjoy health and inter- You have entered a passing zone that connected lives. Interconnected The 2015 New Year began with two for many Tigard residents means fatal traffic collisions in Washington is about a quarter mile in length. If you having access to city services and accelerate to the speed limit to pass County. According to news accounts, two-way communications when- both crashes were caused by drivers the slower car, you will need exactly ever they want it, including on their length of the passing zone.passing on two-lane rural highways a half mile to get past on twice thee. If you speed mobile communications devices. in no-passing zones.The first crash up much more,you will be well above involved a head-on collision. In the the speed limit, risking both a ticket The new site will support the plan's second,the passing car clipped the goal of engaging the community and ahigh-speed maneuver to get back front of a minivan as the driver tried to into your lane. with dynamic communication. re-enter the right lane too soon. It can be difficult to estimate how A new page provides easy access These tragic collisions reveal one much time you have to complete a for visitors to follow the city's social reason why, year after year, two-lane pass. If you underestimate,you may media accounts. It also allows highways suffer the highest rate of inju- risk a head-on collision or returning to residents to start receiving the ries and fatalities in Oregon. Vehicles the right lane too quickly, clipping or city newsletter Cityscape and 10 traveling at high speeds opposite cutting off the other vehicle. Consider other email services that provide directions are at much greater risk than that two oncoming vehicles, 1,000 updates on council activities, rede- vehicles on divided highways. feet apart and traveling at 55 mph, velopment news and commission Under the Rules of the Road, speeds can close the distance between them activities. in excess of the posted limit are not in about six seconds. While frustrating, authorized even for drivers passing it may be safer to avoid temptation and vehicles that are traveling below the stay behind the car in front of you if it v speed limit. is within 5-10 mph of the speed limit. ktus know whatyouu think! Visit the city's website at m www.tigard-or.gov MOWI Homeowner Safety Tip: Preventing Landslides Landslides typically occur during the rainy season in locations where a combination of steep slopes and saturated soil cause the ground to shift. Here are some things ' homeowners can do to help prevent landslides and drainage problems: ► Maintain your home's drainage system. Ensure gutters and downspouts are working properly and that water is directed away from your home's foundation. 0, Check your property for signs of earth movement and water below ground such j as: cracks in your foundation or new cracks or bulges in the ground or pavement. To prevent soil saturation and flooding, make sure the storm drains near your Ning Wang,adult services librarian with property are free of debris and are draining properly. Report clogged storm drains the Tigard Library,displays the city's new to the Public Works Department at 503-718-2591. mobile-friendly website on his smart phone. City of Tigard I Cityscape Newsletter www.tigard-or.gov 1 503-639-4171 February 2015 1 Page 0 Deadline Approaching: Fireside � � � � AND • Social Service and ° OPUTH Community Events Chatv� AL to Host Forum . Grant Applications with the Mayor The public is invited to a free mari- Registered nonprofit organizations juana education forum focusing on still have time to submit applications Thursday, Feb. 5 1 6:30-8:30 p.m. the impact of marijuana on youth. for social services and community Symposium Coffee,12345 SW Main St. The event is presented by the Girl events. Completed applications Scouts, the group Tigard Turns the must be returned to the Finance and Tide,the Boy Scouts of America and Information Services Department no Sunday SEEDs the group Stop Tigard's Underage later than Thursday, Feb. 12,to be Drinking and Drug Use. considered. The Foundation for Tigard Tualatin Tuesday, Feb. 24 1 6:30-8:30 p.m. Tigard sets aside 0.5 percent of the Schools is producing moderately St.Anthony's Community Center operating budget to fund these priced enrichment classes for 12520 SW Grant St. services and activities.This fiscal year, Tigard-Tualatin School District the grants should provide more than students. The event is open to parents,youth $250,000 to more than two dozen and all community members. organizations and events, in amounts These courses are academically Spanish translation services will be ranging from $400 to$29,000. challenging.They emphasize provided. For more information, inquiry-based learning for students contact Connie Ra inform,aekerscoalition This grant process has helped fund enrolled in grades 3-12, who are director for Tigard Turns the Tide, the city dog parks,Tigard Area interested in exploring specialized di ectorcramfor Tigard sd.Turns thus or Farmers Market, Festival of Balloons, areas of science, mathematics, 503-431-4022. LifeWorks Northwest and Luke-Dorf humanities and the arts. to name a few examples. If your organization is interested in Winter Classes: ► Feb. 1—March 15 Tree for All' applying, download an application or contact Liz Lutz at 503-718-2487 (no class on Feb. 15) Planting Trees at Jack Park or lizbeth@tigard-or.gov if you have Spring Classes: questions. Community partners are teaming up * April 12, 19 and 26; to plant hundreds of native trees and May 3, 17 and 31 shrubs. Volunteer to help plant on: (no class on May 10 or 24) Saturday, Feb. 14 1 9 a.m.-1 p.m. All classes are held on Sundays from Jack Park,12420 SW 127th Ave. 12520 SW Grant St. 2 to 3 or 3:30 p.m., for six weeks at Tigard High School. Classes range Registration preferred for groups of from $80 to $125. Full and partial five or more. For more information scholarships available. For details and or to register your group,visit to register: www.the-ftts.org/seed. www.jointreeforall.org. City of Tigard 1 13125 SW HALL BLVD.,TIGARD,OR 97223 1 503-639-4171 1 WWW.TIGARD-OR.GOV City of Tigard I Cityscape Newsletter www.tigard-or.gov 1 503-639-4171 February2015 I Page 0 2015 Tigard Public Library Surz�/ey Do the services offered at the Tigard Public Library meet your needs?This is your chance to let us know. Please take a moment to fill out this brief questionnaire because this is your library. 0 How often do you visit the Tigard Library? (Check one) ❑ 4 or more times a month ❑ 1-3 times a month C Less than once a month ❑ First-time visitor ❑ Never © How old are you? E 18 or younger E 19-25 E 26-40 ❑41-60 ❑ 61 or older © Please rate the following areas of library service: Excellent Good Just OK Poor Don't Use Checkout Desk ❑ ❑ ❑ ❑ ❑ Reference Desk ❑ ❑ ❑ ❑ ❑ Children's Room Desk ❑ P7 ❑ ❑ [ 0 What do you read most often? LR Print Books U e-Books © Tell us about a memorable library experience you had in the past year: 0 How do you learn about library services and programs? (Check all that apply) ❑ Tigard Library website ❑ Books& Bits(Library e-newsletter) ❑ Facebook ❑ WCCLS website ❑ Cityscape (City of Tigard e-newsletter) ❑ Twitter ❑ Word-of-mouth ❑ Newspapers ❑ www.OregonLive.com (friends, library staff) ❑ Library posters, brochures, bookmarks Is there a new service or program you would like to see the library provide? 0 How are we doing? 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