03/11/2009 - Minutes Intergovernmental Water Board (IWB)
Meeting Minutes
March 11, 2009
Tigard Public Works Building
8777 SW Burnham Street
Tigard, OR 97223
Members Present:
Gretchen Buehner Representing the City of Tigard
Patrick Carroll Representing the City of Durham
Ken Henschel Alternate Representing the Tigard Water District
Bill Scheiderich Member At-Large (Arrived 5:40 p.m.)
Dick Winn Representing the City of King City
Members Absent: None
Staff Present: Public Works Director Dennis Koellermeier
Utility Division Manager John Goodrich
Assistant Finance Director Debbie Smith-Wagar
IWB Recorder Greer Gaston
1. Call to Order, Roll Call and Introductions
Commissioner Carroll called the meeting to order at 5:31 p.m.
2. Approval of Minutes —January 14, 2009
Ms. Gaston noted the agenda erroneously listed approval of February 11, 2009 minutes
instead of the January 14, 2009 minutes.
Commissioner Buehner motioned to approve the January 14, 2009 minutes;
Commissioner Winn seconded the motion. The minutes were approved by unanimous
vote of the Commissioners present, with Commissioners Buehner, Carroll, Henschel,
and Winn voting yes.
3. Public Comments: None
4. Water Supply Update
Mr. Goodrich reported:
• Current demand is about 4 million gallons per day. Water demand typically drops
during colder weather.
■ On aquifer storage and recovery (ASR) wells:
- Tigard is injecting 1.8 million gallons per day.
- 57 million gallons have been injected this cycle
- 207 million gallons are already in storage, which represents a 95-day supply.
- Inexpensive, interruptible water will be available for injection for another 45
days.
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- The City's ability to inject Portland interruptible water has been affected by
turbidity issues this year.
- Additional water for injection may be available from Lake Oswego. Lake
Oswego water is more expensive than interruptible water from Portland, but
less expensive than contract water from Portland.
5. Election of Chair and Vice-Chair
Mr. Koellermeier informed the Commissioners that they were required to appoint a Chair
and Vice-Chair at this time each year.
Commissioner Henschel nominated Commissioner Carroll as Chair; Commissioner Winn
seconded the nomination, suggesting the existing Chair (Commissioner Carroll) and
Vice-Chair (Commissioner Winn) serve another term.
Commissioner Carroll was appointed as Chair by unanimous vote of the Commissioners
present, with Commissioners Buehner, Carroll, Henschel, and Winn voting yes.
Commissioner Buehner seconded the nomination of Commissioner Winn as Vice-Chair.
Commissioner Winn was appointed as Vice-Chair by unanimous vote of the
Commissioners present, with Commissioners Buehner, Carroll, Henschel, and Winn
voting yes.
6. Review the City of Tigard's Utility Services Delinquent Account Policy and the
Residential Credit for Leak Adjustment Policy
Mr. Koellermeier introduced Ms. Smith-Wagar from Tigard's Finance Department. This
department is responsible for meter reading and utility billing. Mr. Koellermeier said the
Finance and Public Works Department had worked together to update the policies.
Mr. Koellermeier noted the Board was not being asked to take action at this meeting and
confirmed the Board's role was to review the policies and ultimately advise the Tigard
City Council.
The Board discussed the Utility Services Delinquent Account Policy first:
■ In response to a question from Commissioner Buehner, Ms. Smith-Wagar
pointed out that a charge would be assessed when a final notice (door hanger) is
issued.
■ Commissioner Winn inquired about sending out notice "return receipt requested."
He noted people sometimes said they did not receive the notice. Ms. Smith-
Wagar said the City did not send notices this way because sending notices return
receipt requested would be significantly more expensive. She noted Tigard did
place a notice on the door as another means of notifying customers about
delinquent accounts.
■ Tigard mails out about 80 to 100 urgent notices per month.
■ Commissioner Henschel inquired about adding a "check box" to allow water
customers to donate additional money to assist fellow customers who are unable
to pay their bills. Other utilities offer this service.
■ In response to a question from Commissioner Carroll, Mr. Koellermeier said
Tigard is within its rights to terminate water service for non-payment.
■ Commissioner Buehner expressed concern over Tigard spending money for staff
to deliver door hangers regarding delinquent accounts when many customers are
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repeat offenders. Other water customers are subsidizing customers who
consistently fail to pay their bill on time.
■ Ms. Smith-Wagar confirmed that Tigard charges a $50 fee for shut off, but
currently assesses no fee for delivering the door hanger. This $50 does not cover
the cost to notice and collect on delinquent accounts.
• Mr. Koellermeier said most water utilities are cost-of-service based; each
customer is expected to pay for the actual cost of the service. This is how fees
are established.
• Commissioner Henschel suggested Tigard could assess a delinquent payment
charge.
• Commissioner Buehner explained a charge should be assessed when the final
notice (door hanger) is issued. This will motivate customers who typically wait
until shut off to pay their bill in a timelier manner.
• Commissioner Winn advocated for "return receipt requested" mailing.
Commissioner Buehner said, in her experience, people who do not pay their bills
on time would not sign or accept such a mailing.
■ Commissioner Henschel advocated for a statement on each bill outlining the
delinquent payment policy and the fees assessed at each step in the process.
• Commissioner Carroll advocated for assessing fees as proposed in the draft
policy.
• Ms. Smith-Wagar explained Tigard would turn unpaid accounts over to
collections.
• Commissioner Carroll summarized Board's consensus:
- Develop a cost-based fee structure.
- Tie the shut-off fee to reactivation.
Mr. Koellermeier confirmed the Board supported two fees, one for issuing the
door hanger, and the other related to shutoff/turn on.
- Investigate the feasibility of a late fee. Ms. Smith-Wagar said this may be
easy to implement and she would investigate further.
• Commissioner Henschel reiterated his request for a "check box." Commissioners
Buehner and Winn were concerned about what would be required to administer
such a program and they, along with Commissioner Carroll, were not receptive
to the idea. Commissioner Carroll asked Ms. Smith-Wagar to explore the check
box idea and look into how other utilities administer such programs. Mr.
Koellermeier said staff would bring that information back to the Board.
The Board discussed the Residential Credit for Leak Adjustment Policy. Mr. Koellermeier
noted the draft policy contained minimum $10 and maximum $2000 credit amount. The
policy still ensures Tigard recoups the wholesale cost of water. The Board discussion
was as follows:
■ Mr. Koellermeier said there was an appeal process in the draft policy. Under the
process, the Board was tasked with determining whether the credit calculation
and policy was properly implemented by staff. The Board would not issue credits
above a certain dollar level or outside the policy.
■ In the past, the Board considered all credits over $500. Commissioner Buehner
confirmed under the proposed policy, credits of$500 or more would no longer
come before the Board; they would be handled at the staff level. The Board
could hear appeals on any amount of credit (between the minimum and
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maximum) whereby the customer did not believe the policy was properly
implemented.
• Mr. Koellermeier said the Board could decide not to hear appeals at all and
these could be directed to the Tigard City Manager.
■ Commissioner Winn said he thought the limit requiring Board approval was
going to be increased. Mr. Koellermeier said he was suggesting a different
approach where all credits were handled at the staff level.
■ Commissioner Buehner asked if the new policy might result in more appeals
coming before the Board. Mr. Koellermeier said that since customers could only
appeal based on whether the policy was implemented properly, he doubted it
would result in more appeals.
■ Commissioner Henschel said the fact that a credit could be appealed and
reviewed by the Board would assure non-Tigard residents that their credits were
handled fairly by Tigard.
• Board consensus was to implement the proposed policy on a one-year trial basis
and see if it resulted in more credit issues coming before the Board.
Mr. Koellermeier said the next step would be to adjust City of Tigard ordinances related
to the proposed policy.
7. Consider Making a Recommendation for the City of Tigard to Submit Letters
Withdrawing from the Joint Water Commission (JWC) and Withdrawing
Participation in the Tualatin Basin Water Supply Project
Mr. Koellermeier referred to the draft letters in the Board's packet. The letters will initiate
the process of withdrawing from the Joint Water Commission and Tualatin Basin Water
Supply Project.
If Tigard wanted to continue participation, it would need to make its $2.7-million payment
by June 30, 2009. Commissioner Buehner and Winn said they did not want to make this
payment.
Mr. Koellermeier also asked that Tigard's name be removed from a stored water rights
application. Tigard had been criticized by WaterWatch for pursuing several different
water rights; this action will eliminate some of that criticism.
Mr. Koellermeier summarized other details of the letters:
■ Tigard is co-owner in a piece of real estate.
• Withdrawal requires a two-year notice. This is designed to give other partners
time to arrange financing to buy-out the withdrawing partner. Since Tigard has
limited ownership, the letter requests 18 months instead of 2 years.
■ If the withdrawal is accepted, Tigard's active participation in the JWC will likely
cease.
■ Tigard's position with the JWC would change from an owner to a wholesale
customer. Although this year, Tigard does not anticipate purchasing any water
through the JWC this year.
■ The Board's recommendation will be forwarded to the Tigard City Council, and
ultimately the letters will be reviewed and signed by Tigard's Mayor.
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Commissioner Scheiderich inquired on the status of the Lake Oswego water partnership.
Mr. Koellermeier said a program manager would be selected in the next three months.
He reported Tigard and Lake Oswego are working through the water rights appeal
process. South Fork Water Board is expected to withdraw its protest against Tigard and
Lake Oswego and may join forces with the two cities in their litigation against
WaterWatch.
Commissioner Henschel confirmed Tigard had no legal recourse to recoup money
invested in the Tualatin Basin Water Supply Project.
Commissioner Carroll motioned to recommend the City of Tigard submit letters
withdrawing from the Joint Water Commission and withdrawing participation in the
Tualatin Basin Water Supply Project; Commissioner Winn seconded the motion. The
minutes were approved by unanimous vote of the Commissioners present, with
Commissioners Buehner, Carroll, Henschel, Scheiderich and Winn voting yes.
8. Discussion on Rewriting/Revising 1993 Intergovernmental Agreements (IGAs)
between Durham and the City of Tigard, King City and the City of Tigard, and the
Tigard Water District and the City of Tigard
This item was continued from the Board's January 14, 2009 meeting.
Page 9, Item 5.D.(4). Asset Ownership/Water Rates/Revenues--Capital Improvements
• The Board noted a discussion on items similar to those in item (4) had already
occurred and this section should be consistent with previous comments.
• Commissioner Henschel said the Board had previously questioned the use of
"depreciated value," and preferred the term "fair market value."
■ Mr. Koellermeier summarized his interpretation of this section. If a member
jurisdiction with ownership in system assets withdraws from the IWB, either that
member jurisdiction will be given access to those assets (if needed) or Tigard will
buy their assets.
• The Board also discussed a scenario in which water might be transmitted
through a non-system asset (e.g. Durham's pipes). Under this scenario, Durham
could assess a wheeling fee.
Mr. Koellermeier suggested the challenge in this section arises when a member
jurisdiction wants to withdraw, but still wants water. He proposed under this
scenario, the withdrawing member is paid for their system assets and retains its
right to contract as a wholesale customer. Commissioner Carroll concurred with
this idea and added that there would have to be a compelling reason for Tigard to
deny service to the withdrawing member jurisdiction.
■ Commissioner Carroll requested the language in this section be cleaned up and
simplified.
Page 9 Item 5.D.(5). Asset Ownership/Water Rates/Revenues --Capital Improvements
■ This section compliments the preceding section. No changes were
recommended.
Page 10 Item S.E. Asset Ownership/Water Rates/Revenues -- Capital Improvements
■ Commissioner Carroll said long-term water contracts (like City of Portland) are
administered by Tigard for the benefit of the water system. He clarified Tigard
would be the signing authority for all long-term water contracts for the equal
benefit of all users.
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■ Mr. Koellermeier suggested he would like to change the second sentence. He
proposed Tigard approve/sign water contracts since Tigard is contractually
obligated to provide water to the member jurisdictions.
• Commissioner Buehner asked if the language was sufficient to deal with back-up
water contracts. Commissioner Carroll suggested this could be resolved by
striking "long-term," so the section would apply to any water contract.
■ Mr. Koellermeier questioned who should sign contracts. Commissioner Carroll
said he liked to opportunity to vote on contracts. He continued that if three of the
four member jurisdictions do not support a contract, then there is probably a
good reason. Mr. Koellermeier said water suppliers might not want to enter into
an agreement with all the member jurisdictions. Commissioner Carroll clarified
that the member jurisdictions did not want to be included in a contract, or sign the
contract, they wanted to approve the contract. Commissioner Winn countered the
iWB was advisory to the Tigard City Council. Commissioners Buehner and Winn
said the IWB should consider the contract, not the governing bodies of the
member jurisdictions. Mr. Koellermeier summarized the discussion by saying the
IWB will make a recommendation to the Tigard regarding water contracts. The
Board concurred, with Commissioner Henschel saying Tigard could accept or
decline the recommendation.
Page 10, Item 5.1=. Asset Ownership/Water Rates/Revenues — Capital Improvements
• Mr. Koellermeier said Tigard pays an annual revenue check to Durham, King City
and the Tigard Water District (TWD).
■ Mr. Koellermeier noted the latter, bracketed part of this section applied to the
1994 take over.
■ Commissioner Henschel said the one-percent rebate the TWD receives is the
TWD's sole source of revenue and amounted to about $15,000. The District's
size is decreasing due to annexations, which means revenue is also decreasing.
He proposed the District's rebate be increased. Commissioner Carroll suggested
the District ought to be able to operate on $15,000. Commissioner Winn said the
District had not spent its money wisely and King City ratepayers did not want to
subsidize the TWD.
■ Commissioner Carroll said he would support the rebate going into a long-term
reserve account. Commissioner Winn concurred.
■ Mr. Koellermeier said there was a mechanism within the agreement that allowed
a member jurisdiction to determine or increase its rebate. Any increase would be
passed on and paid by the member jurisdiction's constituents.
■ Commissioner Winn suggested the use of a franchise fee. Each member
jurisdiction could set its own rate, or elect to charge no fee at all. Commissioner
Henschel said he would prefer the fee did not show up on customer's bills.
Commissioner Carroll said this would give the District the opportunity to justify
their operating expenses to their ratepayers. Commissioner Henschel said the
existing rebate system was working well, but the TWD needed a higher
percentage rate. Commissioner Winn countered that the District should include
any needed increase as a fee to their ratepayers. King City could charge a
franchise fee and use this to generate much-needed income. The Board
discussed the fact that the fee may not be able to be treated as a franchise fee.
Commissioner Scheiderich suggested the issue was not getting resolved and the
discussion should move forward. Commissioner Carroll summarized by saying
this section should remain as is, with the exception that everything within the
brackets be deleted.
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Page 10, Item 5.G.(1) Asset Ownership/Water Rates/Revenues—Capital Improvements
- Accounting
■ The Board consensus was that"Generally Accepted Accounting Principles," or
GAAP will be used.
■ Commissioner Henschel recommended the last line be changed to, "The
Intergovernmental Water Board shall review and approve such allocation and
methodology." Approval of the allocation and methodology was important to the
Board. Any change would be important to the Board. Commissioner Winn
countered that the Board should not approve changes allocation and
methodology. Commissioner Scheiderich proposed alternative wording on the
current practice of having the Board approve the budget. Commissioner Carroll
asked that such language replace the existing language. Commissioner
Scheiderich proposed, "The IWB shall review and recommend approval . . ."
Page 11 Item 5.G.(2) Asset Ownership/Water Rates/Revenues — Capital Improvements
■ No changes were recommended.
Page 11 Item 5.H. Asset Ownership/Water Rates/Revenues — Capital Improvements
■ Commissioner Henschel noted if a single agreement were developed, the word
"Party" should be changed to "Parties" or"All the Parties."
Page 11, Item 5.1. Asset Ownership/Water Rates/Revenues — Capital Improvements
■ Commissioner Scheiderich suggested this section be deleted and Commissioner
Carroll concurred.
The Board tabled further review of the intergovernmental agreement to its next meeting.
9. Informational Items:
■ Mr. Koellermeier reported Tigard is working through the process of selling the
Canterbury surplus and water building remnant parcels. Tigard was the sole
bidder on each property and the sale is going into escrow. The Tigard Water
District Chair and the Mayors of Durham and King City will need to have their
signatures notarized on the sale deeds.
10. Non-Agenda Items:
■ Commissioner Henschel said he had requested information at an earlier meeting
on who was using rebate services by member jurisdiction. Mr. Koellermeier said
he would put this topic on an upcoming agenda. Commissioner Henschel said
the Tigard Water District would do a mailing to their constituents to promote
Tigard's High Efficiency Toilet Reimbursement program. He requested Tigard
provide literature/brochures for their mailing.
11. Future Agenda Items
Future agenda items were not discussed.
Schedule Date Item
April 8, 2009 Consider Making a Recommendation to the City of Tigard on
the Utility Services Delinquent Account Policy and the
Residential Credit for Leak Adjustment Policy.
April 8, 2009 Consider Making a Recommendation on the City of Tigard's
Proposed Water Division Budget.
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April 8, 2009 Consider Making a Recommendation on the City of Tigard's
Proposed Water Capital Improvement Program.
To Be Additional Tenancy in Common Agreements for Properties
Announced within the Tigard Water Service Area.
To Be Review the Billing Insert Policy.
Announced
12. Next Meeting:
April 8, 2009, 5:30 p.m.
Tigard Public Works Building, 8777 SW Burnham Street, Tigard, Oregon
13. Adjournment
The meeting adjourned at 6:55 p.m.
IWB Chair Greer A. Gaston, IWB Recorder
Date: A3a,,, /,3 J c
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