05/09/2012 - Packet Intergovernmental Water Board Agenda
SERVING TIGARD, KING CITY,DURHAM AND TIGARD WATER DISTRICT
MEETING DATE: Wednesday, May 9, 2012, 5:30 p.m.
MEETING LOCATION: Tigard Public Works Building
8777 SW Burnham Street
Tigard, OR 97223
1. Call to Order, Roll Call and Introductions
2. Approval of Minutes —April 11, 2012
Action: Motion to approve the April 11, 2012 minutes.
3. Public Comments
Call for comments from the public.
4. Water Supply Update —John Goodrich
No action required.
5. Consider Making a Recommendation to the Tigard Budget Committee and the Tigard City
Council on the City of Tigard's Water Division Budget—Toby LaFrance
Action: Motion to recommend the Tigard Budget Committee and the Tigard City Council adopt the
City of Tigard's Water Division budget.
6. Consider Making a Recommendation to the Tigard Budget Committee and the Tigard City
Council on the City of Tigard's Water Capital Improvement Plan Budget—Toby LaFrance
Action: Motion to recommend the Tigard Budget Committee and the Tigard City Council adopt the
City of Tigard's Water Capital Improvement Plan budget.
7. Discussion on Proposed Administrative Rules
No action required.
8. Informational Items
9. Non-Agenda Items
Call for non-agenda items from the board.
10. Next Meeting:
June 13, 2012 at 5:30 p.m.
Public Works Auditorium, 8777 SW Burnham Street, Tigard, Oregon
11. Adjournment
Action: Motion for adjournment.
INTERGOVERNMENTAL WATER BOARD AGENDA— May 9, 2012
City of Tigard 1 13125 SW Hall Blvd.,Tigard, OR 97223 1 503-718-2591 1 www.tigard-or.gov I Page 1 of 2
Executive Session
The Intergovernmental Water Board may go into Executive Session. If an Executive Session is called to
order, the appropriate ORS citation will be announced identifying the applicable statute. All discussions
are confidential and those present may disclose nothing from the Session. Representatives of the news
media are allowed to attend Executive Sessions, as provided by ORS 192.660(4), but must not disclose
any information discussed. No Executive Session may be held for the purpose of taking any final action or
making any final decision. Executive Sessions are closed to the public.
INTERGOVERNMENTAL WATER BOARD AGENDA— May 9, 2012
City of Tigard 1 13125 SW Hall Blvd.,Tigard, OR 97223 1 503-718-2591 1 www.tigard-or.gov I Page 2 of 2
Intergovernmental Water Board JWB) Minutes
SERVING TIGARD,KING CITY,DURHAM AND TIGARD WATER DISTRICT
MEETING DATE: Wednesday, May 9, 2012 6:30 p.m.
MEETING LOCATION: Tigard Public Works Building
8777 SW Burnham Street
Tigard, OR 97223
Members Present:
Charles Radley Alternate Representing the Tigard Water District
Keith Jehnke Representing the City of Durham
Dick Winn Representing the City of King City
Andrew Barrett Member-At-Large
Note: Mr. Radley arrived at 5:54 p.m.
Members Absent:
Ken Henschel Representing the Tigard Water District
Gretchen Buehner Representing the City of Tigard
City of Tigard Staff Present:
John Goodrich Utility Division Manager
Greer Gaston IWB Recorder
Toby LaFrance Finance and Information Services Director
1. Call to Order, Roll Call and Introductions
Commissioner Winn called the meeting to order at 5:32 p.m.
2. Approval of Minutes —April 11, 2012
Commissioner Jehnke moved to approve the April 11, 2012, minutes. Commissioner
Winn seconded the motion. The motion passed by unanimous vote of the
commissioners present,with Commissioners Barrett,Jehnke and Winn voting yes.
3. Public Comments
There were no comments from the public.
4. Water Supply Update
Mr. Goodrich reported:
■ Average water use for the month of April was about 3.91 million gallons per day
(mgd).
■ Tigard has met its aquifer storage and recovery (ASR) well injection goal. Over
200 million gallons of water are stored in ASR wells. This amounts to a 93-day
supply.
■ Summer water supplies should be adequate.
■ To fulfill contractual requirements, Tigard is taking about 1 million gallons of
water per day from the City of Lake Oswego.
5. Consider Making a Recommendation to the Tigard Budget Committee and the
Tigard City Council on the City of Tigard's Water Division Budget
Finance and Information Services Director Toby LaFrance updated the board on
Tigard's budget process.
Mr. LaFrance noted two major milestones affecting water-related finances:
■ Tigard earned favorable bond ratings from Standard & Poor's and Moody's and
subsequently received $103 million from the sale of water bonds. These bond
revenues will fund water-related capital improvement projects.
■ Tigard hired a firm to prepare an A-87 federally-approved indirect cost plan.
Based recommendations from a federal Office of Management and Budget
circular, the plan establishes how Tigard allocates central service costs to direct
service providers like the Water Division.
Mr. LaFrance pointed out the following items which represent changes from previous
budget numbers or practices. (Page numbers refer to budget materials on file in the IWB
record.)
Pae Line Item Change
173 54311 —Special Franchise fees have been added to the revenues in this line
Department item. In the past, franchise fees were not included here.
Expenses
174 58000 — The increases in these line items are a result of the indirect
Interdepartmental cost plan; this is the mechanism for the Water Division to
Costs fund utility billing and a portion of public works
58220 —Indirect administration. In the past, this money was shown as a
Charges transfer out of the water fund. The change reflects a different
method of accounting, but the actual amount of the charges
is comparable to previous years.
Note: Mr. Radley arrived at the meeting at 5:54 p.m.
Pae Line Item Change
349 Total Transfers This number has decreased because the Water Division's
Out funding of utility billing and a portion of public works
administration used to be reflected here. Those costs are now
reflected under Interdepartmental Costs and Indirect
Charges on page 174.
Commissioner Jehnke asked if Tigard staff were coding time to various funds. Mr.
LaFrance replied that they are not. In lieu of coding time, the indirect cost plan
establishes how staff time will be allocated.
Pae Line Item Change
302 Project Summary This was used as the basis for issuing the revenue bonds.
Table
Tigard staff responded to some of questions submitted by Commissioner Henschel. The
questions are on file in the IWB record.
Vater Operating Budget
1. Page 171 "Effectiveness Measures"shows the 20 12-20 13goal decreasing to 60%. lie
suspect that is a typo and should read 90%.
Mr. Goodrich relayed the 60-percent is an actual number and was correct; it
demonstrates that more water customers are failing to meet cross connection
requirements. Staff is investigating this trend.
2. Page 172: Ile were curious why one FTE is required for a Backflow Cross Connection
Specialist. It seems like a lot.
Mr. Goodrich reported Tigard monitors over 5,000 commercial and residential
cross connection devices throughout the water service area. The FTE in
question maintains and tracks testing data for these 5,000 devices. He also
performs field site visits and inspections. Mr. Goodrich informed the board
that the cross connection program is mandated by the state.
3. Page 172: Ve were curious why one FTE for Environmental Programs Coordinator is
coming from the water fund. One.FTE seems excessive.
Mr. Goodrich said the coordinator handles water quality (including the ASR
program and sampling) and water conservation. Two years ago, the Water
Division cut the number of coordinators from two to one. Mr. Goodrich
assured the board that the current coordinator has plenty to do.
Mr. LaFrance to point out items which represent changes from previous budget
numbers or practices.
Pae Line Item Change
351 40000 —Total Bond proceeds are shown in this line item.
Beginning Fund
Balance
351 49100 —Transfer This shows payments to the water Capital Improvement Plan
In from General fund from the general fund and the park system
Fund development charge fund for the purchase of the Canterbury
49425 —Transfer property.
In from Park
SDC Fund
352 40000 —Total This $8.9 million in debt service is made up of-
Beginning
£Beginning Fund ■ $6.9 million to make largest annual bond payment.
Balance ■ $2 million in a rate stabilization account. Funds can
be used to supplement actual revenues—should those
revenues fall short of projections.
Commissioner Winn moved to recommend the Tigard Budget Committee proposed
budget as presented to the Tigard City Council. Commissioner Barrett seconded the
motion.
Commissioner Winn clarified the IWB was not approving the budget, but was
recommending that the proposed budget be forwarded to the Tigard City Council for
action.
The motion passed by unanimous vote of the commissioners present, with
Commissioners Barrett,Jehnke, Radley and Winn voting yes.
6. Consider Malang a Recommendation to the Tigard Budget Committee and the
Tigard City Council on the City of Tigard's Water Capital Improvement Plan
Budget
The board did not take separate action on Tigard's Water Capital Improvement Plan.
The plan was mentioned briefly in agenda item 6.
7. Discussion on Proposed Administrative Rules
Mr. Goodrich noted that he had received comments on the administrative rules from
Commissioner Henschel on behalf of the Tigard Water District (TWD). These
comments are on file in the IWB record.
Mr. Goodrich proposed these comments be incorporated into the public review process.
The comments will be reviewed by Tigard staff and, if appropriate, the rules will be
revised.
Commissioner Jehnke said the TWD made some good suggestions.
The board concurred with Mr. Goodrich's approach.
8. Informational Items
The board did not discuss any informational items.
9. Non-Agenda Items
The board did not discuss any non-agenda items.
10. Next Meeting
June 13, 2012 at 5:30 p.m.
Public Works Auditorium, 8777 SW Burnham Street, Tigard, Oregon
11. Adjournment
At 6:26 p.m. Commissioner Winn moved to adjourn the meeting. Commissioner Radley
seconded the motion. The meeting adjourned by unanimous vote of the commissioners
present, with Commissioners Barrett,Jehnke, Radley and Winn voting yes.
Dick Winn, IWB Chair Greer Gaston, IWB Recorder
r /
Date: 7 ��'/!� Date: � �� (,1
Intergovernmental Water Board JWB) Minutes
SERVING TIGARD,KING CITY,DURHAM AND TIGARD WATER DISTRICT
MEETING DATE: Wednesday, April 11, 2012 6:30 p.m.
MEETING LOCATION: Tigard Public Works Building
8777 SW Burnham Street
Tigard, OR 97223
Members Present:
Gretchen Buehner Representing the City of Tigard
Ken Henschel Representing the Tigard Water District
Keith Jehnke Representing the City of Durham
Dick Winn Representing the City of King City
Vacant Member-At-Large
Members Absent: None
City of Tigard Staff Present:
John Goodrich Utility Division Manager
Greer Gaston IWB Recorder
1. Call to Order, Roll Call and Introductions
Commissioner Winn called the meeting to order at 6:37 p.m.
2. Approval of Minutes —February 8, 2012
Commissioner Buehner moved to approve the February 8, 2012, minutes.
Commissioner Winn seconded the motion. The motion passed by unanimous vote of
the commissioners present, with Commissioners Buehner, Henschel,Jehnke and Winn
voting yes.
3. Public Comments
There were no comments from the public.
4. Water Supply Update
Mr. Goodrich reported:
■ Average water use for the month of March was about 3.76 million gallons per
day (mgd). Usage was lower when compared to the same time period last year.
■ Portland Water Bureau expects to have an adequate water supply for the
summer.
■ 232 million gallons of water are stored in aquifer storage and recovery (ASR)
wells. Water continues to be injected in to ASR well no. 2; between 60 and 75
million gallons of additional water will be injected over the next few months.
5. Bruce Ellis Credit for Leak Request
Mr. Goodrich provided background information on this credit for leak request. Credits
over$500 must be approved by the board.
Commissioner Henschel moved to approve the credit. Commissioner Buehner seconded
the motion. Commissioner Winn restated the motion was to approve a credit for Mr.
Ellis of$680.58. The motion passed by unanimous vote of the commissioners present,
with Commissioners Buehner, Henschel,Jehnke and Winn voting yes.
6. Discussion and Selection of the Member-At-Large
Commissioners Jehnke and Winn summarized their assessment of the two member-at-
large applicants. Both candidates were well qualified and consensus was that either
applicant would do a good job. Ultimately, the board selected Mr. Andrew Barrett based
on his engineering background.
Commissioner Jehnke moved to appoint Mr. Barrett to the member-at-large position.
Commissioner Winn seconded the motion. Mr. Barrett was appointed to the member-at-
large position by a unanimous vote of the commissioners present, with Commissioners
Buehner, Henschel,Jehnke and Winn voting yes.
7. Update on Tigard's Efforts to Secure Bonds to Fund Capital Improvements
Arising from the Lake Oswego-Tigard Water Partnership
Mr. Goodrich summarized Tigard's bond rating agency presentation which is on file in
the IWB record. The presentation was made to two agencies—Moody's and Standard &
Poor's. Ultimately, Tigard obtained the following favorable ratings:
■ Moody's –Al
■ Standard& Poor's –AA-
These are very good ratings and Tigard's first bond sale will net the city $102.5 million.
8. Update on the Status of the Draft Intergovernmental Agreement (IGA) for
Delivery of Water Service
Mr. Koellermeier was unable to attend the meeting and provided the board with a memo
on the status of this item. This memo is on file in the IWB record. The memo states that
Tigard staff has concerns about the current version of the IGA and has enlisted Attorney
Clark Balfour to review the current agreement and suggest solutions that will meet the
needs of all the member jurisdictions.
Ms. Gaston advised Mr. Balfour was working from the most recent version of the
IGA—version seven. Commissioner Winn said the board had already invested a lot of
time in the existing IGA, and he did not want to rehash the agreement or start over with
a new agreement. He added that the member jurisdictions want an agreement whereby
they have ownership in the system assets once the bonds are paid.
The board discussed various versions of the IGA and requested Tigard staff also
provides Mr. Balfour with version six and with written comments from Durham City
Attorney and former IWB member Mr. Bill Scheiderich.
9. Informational Items
■ Tigard is pursuing membership in the Clackamas River Water Providers (CRWP).
A memo from Mr. Goodrich on this matter is on file in the IWB record.
Commissioner Buchner announced that she would represent Tigard at the
CRWP.
■ Tigard has applied for a $750,000 Bureau of Reclamation grant to partially fund
an upcoming aquifer storage and recovery (ASR) project. Commissioner Buchner
reported on a recent trip to Washington, D.C. where she met with representatives
from the Environmental Protection Agency and Bureau of Reclamation; these
representatives expressed interest in the project. Commissioner Buchner is
hopeful Tigard will receive the grant.
■ Commissioner Buchner gave an update on the Lake Oswego-Tigard Oversight
Committee activities:
- Thirty-percent designs will be released shortly; cost estimates are coming in as
expected.
- Land use permitting is progressing and should be completed by fall.
- The fiscal year 2012-2013 budget has been reviewed.
- With regard to the Robinwood neighborhood, the water treatment plant land
use application has been filed and received a favorable review from West Linn
staff. The application next goes to West Linn's Planning Commission;
Commissioner Buchner will testify before the commission on April 18. An
appeal is expected and will go to the West Linn City Council.
- The next Oversight Committee meeting has been moved to April 25. Thirty-
percent design numbers will be available at that time.
- There will be a joint meeting between Lake Oswego and Tigard City Councils
at the end of the month. Commissioner Buchner invited the IWB
commissioners; staff will provide meeting details. Commissioner Winn said
the joint meeting should formally include the IWB. He continued that
commissioners should have a seat at the table with the councils as opposed to
sitting in the audience. Commissioner Buchner suggested Commissioner Winn
discuss the matter with Mr. Koellermeier.
- On the state water rights issue, WaterWatch obtained another 30-day delay to
submit its brief. This should be completed in June, and oral arguments will be
scheduled.
10. Non-Agenda Items
Mr. Goodrich handed out a memo and eight proposed administrative rules. The handouts
are on file in the IWB record. Mr. Goodrich described the administrative rule review and
implementation process.
Commissioner Henschel said the proposed rules affect his constituents, and he would have
liked to see the rules earlier in the review process. He added that the IWB should have been
more involved in the rulemaking process.
Commissioner Henschel requested a discussion of the administrative rules be placed on the
next agenda, so any comments could be submitted from the board— as opposed to
individual commissioners. The commissioners debated this request; ultimately, board
consensus was to add the item to the next agenda.
11. Next Meeting
May 9, 2012 at 5:30 p.m.
Public Works Auditorium, 8777 SW Burnham Street, Tigard, Oregon
12. Adjournment
At 8:08 p.m. Commissioner Buehner moved to adjourn the meeting. Commissioner
Winn seconded the motion. The meeting adjourned by unanimous vote of the
commissioners present, with Commissioners Buehner, Henschel,Jehnke and Winn
voting yes.
Dick Winn, IWB Chair Greer Gaston, IWB Recorder
Date: Date:
Agenda Item No.: 6-
IWB Meeting Date: 14aa 11 2-61 Z—
City of Tigard
Fiscal Year 2012-2013
. .
Proposed Budget
Water
gBudget
O eratin p
WATER BUDGET UNIT: 6500
PROGRAMRESULTS:
The Public Works Water Division provides safe and reliable drinking water that meets or exceeds all
Frnvironnental Protection .Agcncy (I;P:A} and State of Oregon standards for water quality. The
division holds to these standards under normal,peak,and emergency situations.
The division encourages efficient water use with a goal of reducing water consumption by
implementing the benchmarks as described in the approved 2011 'Tigard Water Management and
Conservation Pian.
:1s part of the Lake Oswego-Tigard Water Partnership,the division completed a water financial plan
in November,2010 that estimated the revenue requirements for project expenditures,debt service
and operations for a 20 year period_ Through this planning the City Council adopted a 30%revenue
increase for 2011, 14%revenue increase for 2012, 14%revenue increase for 2013, 14%revenue
increase for 2014,and a 4.3%revenue increase for 2015. The Council has approved authority to
bond S160,(W,000 to fund the 2010 Water Master Plan and like Oswego-Tigard Water Partnership
that will provide 14 million gallons of water per day.by June 2016.
The division added a new product line for customer,with the addition of'/4-inch diameter water
meter for qualified buildings this allowed a growing group to avoid costs of purchasing 1" meters.
Water rates and System I)evclopment Charge (Sly(;} fees for this new meter sire were calculated
using the approved formulas based on the 2010 Water Rate Study and Water SIX: update.
TO assure that new development pays their fair share council also adopted a SDC Methodology
update that includes increasing SD(: fees effective February 1,2011 to S3,821 with a systccnatic
phase-in of the maximum allowable SIX:of 56,474 (please note construction cost index not
included) in 2014. SDC fees are scheduled to increase on February 1,2012,as adopted.
PROGRAM DESCRIPTION.•
The Public Works Water Division has the primary responsibility to operate,maintain,repair,and
expand the water system while at the same time providing a high-quality,dependable water supply to
its customers. `F'he Tigard kkatcr Service;1rea is comprised of the cities of Dutham, King City, two-
third,of Tigard,and unincorporated areas to the south and west of'Figard (lif rd Water District).
The service area has 18,200 service connections supplying approximately 58,000 residents,making it
the tenth largest water utility in the State of Oregon.
The FY 2012-2013 budget follows the recommendations of the recent water financial plan. The city
anticipates Portland Water Bureau will continue to increase wholesale water purchase costs.
Wholesale water costs were increased by Portland'%tater bureau by 11.1%in FY 2012. These costs
arc expected to continue to increase by an additional 10%in FY 2013.
The Watcr Division has a 10-year financial forecast regarding revenues and expenditures based on
the 2010 Water Rate Study and Water SDC Methodology update total. Revenues are anticipated to
increase 14%in FY 2013 to service our initial water revenue bund sale.
PUBLIC WORKS-PAGE 169
WATER BUDGET UNIT: 6500
ACCOMPLISHMENTS:
f`1"2011-2012:
• Final adoption and approval by the Oregon Water Resources Department of the city's A"ater
Management and Conservation Plan (XXAlCP) dated junc 2011. :1 plan update is required June
2016.
• Initiated the:use of administrative rules regarding water utility services business practices and
procedures. 'These rules xvill allow better clarity rcparding business practices nccessan, to operate
the utility without encumbering the municipal code.
e Completed a project,utilizing internal staff and equipment,to replace over 1,080 feet of two-
inch steel water pipe (circa 1960) in 10 cul-de-sacs within king Ory. 'Che old pipe was replaced
with four-inch ductile iron pipe. The project included the transfer of 40 service connections.
• Completed a project,utilizixlg internal staff and equipment,to replace 520 feet of four-inch
water pipe(circa 1970)on Monaco bane in King City. The old pipe was replaced with eight-inch
ductile iron pipe. The project included the transfer of 20 service connections.
'Che newly-completed pump station at Site 17 (10 MG, reservoir site) was put into service in july
2011 after initial testing and start-up by staff This pump station serves reservoirs in two pressure
zones using three pump units per zone for capacity and redundancy. `llie new station replaced a
single-pump unit designed and built in 1972 serving one pressure zone reservoir.
• Continued to implement the Lake Oswego-Tigard Water Partnership.
GOALS&OBJECTIVES:
FY 2012-2013:
The goals and objectives of the Public Works Water Division arc to continue to provridc safe and
adequate water supply to our customers. To meet these goals, the division will effectively and
efficiently:
• Operate and maintain the water distribution system utilizing Best Managvmcnt Practices.
• Continue to meet the obligations of the bake t)swego-l'igard Water Partnership to increase
water supply capacity to meet loth cities daily water demands.
• Continue to operate the city's aquifer Storm Recovery system in the most economical and
efficient manner to meet the peak seasonal water needs of our customers.
• Complete Stage 1 Disinfection Byproduct Rule February 2012 and implement Stage 2
Disinfection Byproduct Rule starting May 2012.
• Continue to improve asset data information and track work order performance through the
Computerized Maintenance Management System (CNi FIMS).
PAGE 170-CITY OF TIGARD
WATER BUDGET UNIT: 6500
• provide outstanding customer service.
• Continue to provide better communication with customers through quarterly newsletter-, with
pertinent information regarding rates,billing,water quality,water conservation,backflow and
cros-,connection prevention, contact information, long term water supply, etc.
0 Continue to collect data,plan,organize, and publish the Water .Audit Report,Water
Conservation Report,Water IMergy Report and Water Demand Forecast Report.
* Continue to provide financial and technical support for the Lake Oswego -Tlgard Water
Partnership.
a Provide public notification of 14%water rate increase effective January 1, 2013.
WORKLOAD MEASURES
20M9-2010 2011-23)11 2011-23)12 2012-2013
Water Conservation PfCSCntAt1011 gm-en 24 24 12 12
Number of Bacteriological Water Samples 732 732 732 732
taken during the}-ear
Time spent by staff managing water 12 12 12 12
sampling(work weeks)
NhIcs of distribution piping maintained 235 245 245 248
*Footnote: In merging Water Conservation
and Water Quality programs,the number of
water conservation presentations is reduced
to prioritize water quality tasks.
EFFECTIVENESS MEASURES
2009-2010 2010-2011 2011-2012 2012-2()13
Percentage of residential backflow 75",, 75"o 85"0 61)"()
customers who comply with annual testing
requirements (Goal=85"0)
Percentage of water samples taken that 1(K Ili,) 1000
meet or exceed water quality standards as
set by USF I'A ((;oal=IWN
PUBLIC WORKS-PAGE 171
WATER BUDGET UNIT: 6500
FULL-TIMEEOUIVALEIVT POSITIONS
2009-2010 2010-2011 2011-2012 2012-2013
Backflow Cross Connecticros Specialist 1.00 1.00 1.00 1.00
F:nvironmrncntal Program Coordinator 1.50 1.50 L(X) 1,00
GISTechnician 1.00 0.00 0.(X1 0.00
Public Works Director 0.00 0.00 0.25 0.00
Senior (7tility Worker 1.00 1.00 1.00 1.00
Senior Water Utility Technician I.(X) 1.(X) Loi) 1.00
I7tility Division Manager 1.00 LCN) 1.(X1 1.00
1itilit<-Worker Il 4.50 4.50 4.50 4.50
Water()perations SupenTisor 1.00 1.00 2.00 2.00
Water 13tilitr'Technician 1.1X) DO IA) 1.00
Total 1'7I 13.00 12.(1() 12.75 12.50
FY 2010 FY"2011 FY 2012 2013 Proposed
Actual Actual Revised Binet Resource Summary
Proposed FY 12 Revised
13.(x} 13.1M) 12.71 Total FTE 1250
11 0 45105-Fitt Hydrant Flow Testing Srvc 1 I
41 0 0 Total Charges for Services 0 11X1 t)"
0 1) 0 49999-Transfer In 0 lwN 01.
0 4) 0 Total Transfers In
i64,U.3i 186.4X68 262,228 51001-Salaries-Management ?34,309 10.6
620,665 444,382 509,6'x' 510012-Salaries-Generdl 464,",
1> 41 0 51004-Part Time-Regular 0 IlO.tW
0 O 0 51005-Part Time-Temporary 0 i(`xl.4T a
16,765 19,507 25,0(X) 51006-Overtime 26,5;9 62°„
801A6.1 649,9;7 796,850 Taal Personal Services-Salaries 735,9(A 8.9.
838 1,425 i,44 A) 52001-Unemployment
Itl,1O8 853"o
?0,955 14,922 25,344 52002-Worker's Compensation 7-3,(X,9 15'.
61,088 .19,733 59,046 52003-Social Security/Medicare 55,578
6_tw u
3,431 4,171 5.339 52004-Tri-Met Tax 5,031 f.tY v
92_)47 70,930 79,808 52005-Retirement 81,961 2.7°
4.662 U 7,F tit) 52006-Retirement-3%u ER Match 4)
12,070 9,4x1 10,693 52007-VEBA-ER 9,450 1 LG°p
832 703 3,013 52008-Life ins/ADD/I.TD 1688
1,925 1,563 0 52009-Long Term Disability (P 14>rt�N
137,116 139,763 185,885 52010-Medical/Dental/Vision 185,368 _14.31
19,517 16,956 o 52011-Dental Benefits o 11O.4P b
3t>6,701 3;),),91.11 382,393 Total Personal Services-Benefits 375,993 _1 7
4.795 1.348 214(1!) 53001-Office Supplies -If)"0 41.11 o
15,367, 13,85i 20,043 53002-Small Tools&Equipment 31,4(()
18,897 33,338 751O
_ 53003-Fuel 3511(O 3'4.3°i6
2,750,799 2,650,R)7 3,405,148 535M-Water Costs:L.O.&Ptld
3,8110,0011
7,789,858 2.697,648 3,454,991 Total Supplies
PAGE 172-CITY OF TIGARD
WATER BUDGET UNIT: 6500
FY 2010 FY 2011 FY 2012 2013 Proposed
Actual Actual Revised Budget Resource Summary
Proposed FY 12 Revised
iW1863 1£(6,473 295,540 54WI-Professional/CoutractualServices 313,257 49',,
41,2-19 31,277 39,615 54002-Water Costs:Sampling 40,1xx) 09°4
9,791 11,956 30,900 54003-Legal Fees 3o,wo
0 i,tu, 1,7(X) 54006-Software License and Maintenance I,8(X)
2,41-2 1,597 8,500 54101-R&M-Facilities
9,(x9) 5.911�
164,352 136,567 2),0(x1 54102-R&M-Water Lines 32,(8x7 6(L(>U"
10,819 18,14►) 17,(xx) 54113-R&M-Control Valves
4,127 t,174 6,04)(1 54104-R&M-Reservoir 6,(-91r) 0.17„,
9,732 7,307 12,(x)i 54105-R&M-Grounds 12 720 6-0 .
17,469 784 8,i(x) 54106-R&M-Pump Station 8,5(xr 0.0,
3,825 i,026 8,(x9) 54107-R&M-SCADA 8'000 0.0°0
5,667 7,044 11,5(x) 54108-R&M-Wells 11,.500 ).o'.
7,141 71,285 25.(X X) 54109-R&M-Meters 25,(9x) o.(x'."
10,269 42,367 1i3O(X) 54110-R&M-service Imes I i,IXx) 0.0""
0 0 ) 54111-R&M-Regulators I) 100.0'.
55,136 85,944 20,01x) 54112-R&M-Fire Hydrant 20,1xx1 0AY'"
3058 il,35 7 :�),(k)0 54113-R&M-Vehicles 5-150) 75.0
I) 0 0 54114-R&M-Office Equipment 0 11M)AI"
0 0 0 54115-Vehicle usage 0 IKOO
161,347 152,olo 28(!(9'X) 54201-Utilities-Electric 280,(x)0 0.0°0
844 627 1.149) 54202-Lld6ties-Water/Sewer/SWM 1.3oo 5001,„
0 O 0 54203-Utilities-Natural Gas 0 it91.t>u
9,706 54205-Utilkes-Phone/Pager/Cells
'x1,312 30,057 .14,(x9) 54300-Advertising&Publicity 44,0t7o ).0'"
3,747 t,2tx� lJOX) 54301-Fees and Charges 9,(x9) 400AP"
1.1,831 46,165 7J0(R) 54302-Dues&Subscriptions Io,OCX) 42.9
4,726 8,811 7,21-0 54303-Travel and Training 8,5(x7 17.2°"
0 0 0 54304-Election Expenses 0 IIX2t7""
29,369 30,616 31,7(x) 54305-Conservation Expenses 31,7(x)
11 ) 0 54306-Credit Card Fees t) ltxl.Iw rz
945 0 0 54307-Insurance 0 100.0'
1'57 5,177 6,(Rx) 54303-Prop"Damage 8,18x0 33.3""
1,478 2,554 3,o0o 54309-Rents and Leases
3,(x0o O.0+""
518 751 6,1x)0 54310-Bad Debt Expense 6,(x8) 0.1x'
4,21-4 1,611 8,CX)0 54311-Special Department Expenses 464,0(97 5707(r.
0 17,(W 20,1O) 54402-Contributions to Community Org 20,0oo OJ O,"
9-46,303 962.-,23 977,751 Total Services 1,490,977 52-111"
0 0 0 55200-interest Expense 0 100.0'"
O 0 0 Total Debt Service 0
(1 0 0 56001-Land 0 1tx).lT"
0 0 ) 56002-Buildings&Improvements 0
57,999 18,687 0 56003-Vehicles 37,5(9) HOP`.
4.644 679 149,538 56004-Computer Hardware and Software 159,9(0) 69"
0 31 0 56005-Work in Progress ) UA-0 o
49,723 0 0 56006-Equipment 0 1(x).0°'"
0 0 0 56900-Gain/Loss Sale Fixed Asst 0 IWAr.u
i 12,370 19,397 149,538 Total Capital Improvement 197,4(8) 32.19"b
PUBLIC WORKS-PAGE 173
WATER BUDGET UNIT: 6500
FY 2010 FY 2011 FY 2012 2013 Proposed
Actual Actual Revised Budget Resource Summary
Proposed FY 12 Revised
0 0 0 57000-Transfer Out 0 Itx7.t1
0 57630-Transfer Out to Fleet/Property 0 l OCl
Management Fund
0 0 0 Total Transfers Out o Illp.tW a
�) la 0 SSW-Interdepartmental Costs 311,843 1t10.t>
117.819
K,550 77,244 58100-Indirect Charges-City Management 85,734
14,194 38,369 43,433 58110-Indirect Charges-Human Resources 41,264 _30.
79,05' 58,036 70,014 581M-Indirect Charges-Risk Management 53,X,3 -20.1"0
1) 0 tf 58130-Indirect Charges-Office Services 38,698 100.00-„
13,066 11,379 14,747 58130-Indirect Charges-Records 11,811 19.4W o
243,616 44,202 45,989 58200-Indirect Charges-Finance Administration 15,194 f,7_0'.
O
77,174 35,797 58210-Indirect Charges-Financial Operations 43,236 -21..3".
0 0 0 588-Indirect Charges-Financial _579,245 If1Ct.1W o-
Operations/LAB
116,108 48,114 53,228 58230-Indirect Charges-Technology x).373 .5.4"
0 �� -'-'373 58250-Indirect Charges-Contracts and 17,034 .34.7°
Purchasing
37,343 21,118 27191 58 xV-Indirect Charges-Fleet Maintenance 26,234
80037 65,333 80,815 58640-Indirect Charges-Property Management 34,734 57_31
752,628 426,297 491,121 Total Internal Senvices 1 3[H,85^_ 163.1
rc � f
PAGE 174-CITY OF TIGARD
u City of Tigard
Fiscal Year 2012-2013
. M . Proposed Budget
0
Water and
Water Capital Improvement
Plan
Enterprise Funds
ENTERPRISE FUND-WATER
The City of Tigard manages the operation of the water system through intergovernmental agreements
with the cities of King City and Durham and with the Tigard Water District. The Water Fund is the
primary operating fund for the water system and accounts for all costs associated to the water opera-
tion,including ongoing maintenance. The Water Fund also transfers to the Water CIP Fund for vari-
ous capital improvement projects and to the Water Debt Service Fund to pay debt service on water
revenue bonds.
In 2008 Tigard entered into a water partnership with the City of Lake Oswego on a long-term water
source. The two cities agreed to jointly:
• Expand Lake Oswego's water treatment facility
• Replace the existing river intake
• Construct a reservoir
• Upsize transmission lines
Develop existing water rights and permits on the Clackamas River
The improvements would allow Tigard and Lake Oswego to produce up to 38 million gallons of water
per day. Of this amount,Tigard would receive between 14 and 20 million gallons per day. Water is an-
ticipated to begin flowing from the new facility by 2016.
Developing a new water source will be costly. In October 2010,City Council approved the Water Rate
Study that was completed by Red Oak Consulting.Based on this water financing plan,Tigard's share of
the improvements and cost to buy into Lake Oswego's existing system is estimated to be$132 million.
FUND SUMMARIES-PAGE 347
ENTERPRISE FUND-WATER
FY 2010 FY 2011 2012 2013 Proposed vs
Description Actual Actual Revised Proposed FY 12 Revised
40000-Beginning Fund Balance 6,246,208 2,783,752 1,459,11.15 6,300,494) 331.8°,
Total Beginning Fund Balance 6,246,208 2783,752 1,439,043 6,300,190 331.8"
43126-Developer Overhead 6,5_4 1,560 10,160 1(�(30 11.14'u
43128-Fire Service Reimbursement l"AX) 1,*;0) 0 0 0.0",
43130-Miscellaneous Fees/Charges 0 0 0 3,110 1t O,.
43301-SDC Reimbursement 30,281 86,676 0 0 0.0"o
Total Licenses and Permits 388,2(x) 89,6.36 10,Q30 13,140 3t.1W,,
44501-Intergovernmental Revenue 19,626 0 0 0 0.0'U
Total Intergovernmental 19,636 0 0 0 00
45100-Utility Saks 7,644,169 8,918,133 11,767,215 13,032,592 12.71
45101-Other Utility Sales 8,108 13,179 4,456 4,436 0.0"
45102-Leaks/Misreads Credits 3.1,171 21,501 1?943 22,9P4
45104-Meter Sales 37,446 711099 271762 '7,762 00
45105-Fire Hydrant Flow Testing Srvc 1,701) 1,3011 2,(06 2,11(X, 00,
45159-Iate Penalties/Charges 131,610 113,875 121,13(, 121,136 0.0'
45151-Returned Check Fees 1,7(1!) 1,5(40 1,290 1,290 0AY,U
45199-Bad Debi 16,6(0) 14,699 20,544 20,544 00
45319-Miscellaneous Fees&Charges 3,462 3,873 '9-x) 393 86.6"
45320-Rental Income 36,120 43,81)6 0 52,080 1(00'o
Total Charges for Services 7,863,545 9,131,624 11,68.3,266 13,198,186 13.11
47000-Interest Earnings 43,339 11,72'1 .30,492 30,(414 0.5°
Total Interest Earnings 43,.3.39 H,772-1 30,492 30,644 0.5°o
48000-Other Revenue 5?5AO 0 1) 0 0.0",
48MI-Recovered Expenditures 143,597 23 390 t1 0 0-W G
Total Miscellaneous 148,347 2^-,391) 0 0 00 p
49100-Transfer In from General Fund 0 109,840 37,460 27,460 0_0 .
49300-Transfer In from Sanitary Sewer Fund 0 13,643 1.1,413 13,413 0.0"'
49510-Transfer In from Stormwater Fund 0 71,524 17,87 8 17,8'8 0.11
Total Transfers In 0 235,M6 58,751 58,751 1(NMY'o
PAGE 348-CITY OF TIGARD
ENTERPRISE FUND-WATER
FY 2010 FY 2011 2012 2013 Proposed vs;
Description Actual Actual Revised Proposed FY 12 Revised
Program Expenditures
Public Works 5,991,200 i,06,i�7ol 6,252,644 7,950,086 27.1'.
Total Program Expenditures 5,991,2(X7 5,005,701 6,232,044 7,"
,046 271'.
Total Debt Service 16,M() 0 p u 0.0'o
Total Transfers Out 5,585,647 3,521,531 3,739.296 4,499,491 20.3'.
Total Work in Progress 331,914 31 0 0 oml.
Total Contingency 483,373 3.4"
44
k A�,�
Jft*
". -� '7 1 ",
Reserve for Future Expense 2,783,753 3,642,0%) 2,7(6,271 6,651,6.34 I*).,i'ti
FUND SUMMARIES-PAGE 349
ENTERPRISE FUND-WATER CIP
The Water CIP Fund accounts for major capital improvement projects for the water system. Re-
sources in this fund consist largely of transfers from the Water Fund and borrowing proceeds. In fiscal
year 2012-13,the fund will have a beginning fund balance of nearly$100 million from water revenue
bonds. These dollars will be utilized to fund the city's long-term water project.
In 2008 Tigard entered into a water partnership with the City of Lake Oswego on a long-term water
source. The two cities agreed to jointly:
• Expand Lake Oswego's water treatment facility
• Replace the existing river intake
• Construct a reservoir
• Upsize transmission lines
Develop existing water rights and permits on the Clackamas River
The improvements would allow Tigard and Lake Oswego to produce up to 38 million gallons of water
per day. Of this amount,Tigard would receive between 14 and 20 million gallons per day. Water is an-
ticipated to begin flowing from the new facility by 2016.
In October 2010,City Council approved the Water Rate Study that was completed by Red Oak Con-
sulting. Based on this water financing plan,Tigard's share of the improvements and cost to buy into
Lake Oswego's existing system is estimated to be $132 million.
In the May 2012,$102.5 million of water revenue bonds will be issued. The majority of the proceeds
will be deposited in the Water CIP Fund to pay for capital projects for the water system,including the
LO/Tigard Water Partnership. This accounts for the substantial fund balance in this fund.
Bonding revenues will be received in the Water CIP Fund and annual bond payments in subsequent
years will show in the Water Debt Service Fund. Funding for the bond payments will come from water
rates and will be transferred by the Water Fund into the Water Debt Service Fund.
PAGE 350-CITY OF TIGARD
ENTERPRISE FUND-WATER CIP
FY 2010 FY 2011 2012 2013 Proposed vs
Description Actual Actual Revised Proposed FY 12 Revised
40000-Beginning Fund Balance 8115,?58 2,559,832 i,5�?•{,159 94),(x)O,()(X) 2+".1".
Total Beginning Fund Balance 865 7S8 2,57,9,833 3,591,159
43300-System Development Charges 3(x),3-16 1()7,188
Total Licenses and Permits 310,346 107,188 0 0 0.1""
44800-Federal Grants 0 912,494 1 0 40"',
Total Intergovernmental 1 812,494 0
47000-Interest Earnings 7,588 17,363 13,131
Total Interest Earnings 7,588 17,363 13,031 13,196 OS°
48001-Recovered Expenditures l) 1211 1 0 0S)'"
Total Miscellaneous 1 121 1 0 0.0
49001-Debt Proceeds 1 3,110),1w 1.1,147,727 1 0A)",
Total Other Financing Sources 0 3,1tx),k0;x) 41,147,727
49100-Transfer In from General Fund 109,626 349,429 181,216 71,930 60.3"
494255-Transfer In from Parks SDC Fund 111;59 268,263 151,369 49,610 -(,7.2'.
49530-Transfer In from Water Fund 4,60o,000 2.532,125 73^_,BCd� i21,Otk) 290'"
49531-Transfer In from Water SDC Fund r 25,01x) 361,57; 267,131 26.1",
Total Transfers In 4,811,585 3,174,817 1,427,036 918,671 36.3"S,
Program Expenditures
Program Expenditures 0 0 0 0 1.(>u„
Total Debt Service 60,190 89,645 kI 0 0.1V,.
Total Work in Progress 3,_10»255 7,71,0),534 14,T)4,199 22,7(x),nAx) 15879°"
Total Transfers Out 0 778,738 5,761,407 132,433 2-T,
41
Ending Fund Balance 2,769,831 1,202,897 29 126,337 68,082,815 133.8°"
FUND SUMMARIES-PAGE 351
ENTERPRISE FUND-WATER DEBT SERVICE
The Water Debt Service Fund accounts for revenues and debt service payments related to the issuance
of water revenue bonds. The fund also maintains a fund balance to provide an estimated Debt Service
Reserve Fund of$6.9 million and a Rate Stabilization Account of$2.0 million.
FY 2010 FY 2011 2012 2013 Proposed vs
Description Actual Actual Revised Proposed FY 12 Revised
40000-Beginning Fund Balance t> t) 0 R,'N]D,DIx) itH).twa
Total Beginning Fund Balance 0 0 t7 x,9Cx),rxx) ltlrLtw
49530-Transfer In from Water Fund o Ii l,$a3,.32G 3,F3111)ix) 1i�1. "U
49532-Transfer In from Water CIP Fund 0 0 ,1,62-1,4-18
Total Transfers In 0 i1 6,479,804 3,800,10) •t1,41
: f �
Program Expenditures
Program Expenditures 0 1) 1) 0 110,
Total Debt Service 0 t1 1,8011926 3,8dX),(Nx1
Total Contingency t) (! l7 t) lL[) b
` 0 1#
Ending Fund Balance )') )) }t,;7,878 8.94 x),tx K1 90.3,
Torfr4ei11ts. 0 . +;4pd; 041D' +IdiPJ�do
PAGE 352-CITY OF TIGARD
City of Tigard
M M Fiscal Year 2012-2013
a
Proposed Budget
Water
Capital Improvement Plan
CAPITAL IMPROVEMENT PLAN SUMMARY
The FY 2012-13 CIP budget does contain a couple of major intersection improvements that are par-
tially funded through grants. The Main Street Green Street Retrofit project is also reflected in the CIP
for the Urban Renewal District.With the complete reconstruction of this street, the impact on future
operating costs is minimal.
8,000,000
6,000,000
4,000,000 '"
2,000,000 w'✓
Ile
Storm Water Program
The projects within the Strom Water Program are typically designed to address erosion and storm
drainage problems and to return wetland areas to a more natural,native state. These projects have a
tendency to show a positive impact on future operating costs by postponing the need for additional
staff. As a result,no new positions are forecast in the coming years related to this program.
60,000
500,000 tires
400,000
300,000 ''
200,000 yam'
100,000
Water System Program
In the FY 2012-13 CIP, the Water System Program has a variety of projects planned. A number of
these projects,including the Water Main Line Over-sizing projects which consists of the maintenance
or replacement of existing infrastructure. By maintaining the existing system,the city avoids higher
future costs than if the system were allowed to deteriorate. While difficult to calculate,it is safe to say
that these projects create savings in future operating costs.
CAPITAL IMPROVEMENT PLAN-PAGE 279
CAPITAL IMPROVEMENT PLAN SUMMARY
The FY 2012-13 CIP also sees the continuation of the Lake Oswego Partnership. This project will
provide Tigard with a long term water supply with delivery scheduled for 2016. The project will in-
clude a raw water intake facility on the Clackamas River,increased piping size,increased water treat-
ment plant capacity,and other capacity increases. The full impact of this project on future operating
cost is extremely difficult to forecast this early in the project but it is certain there will be a significant
effect on materials,utilities,and likely personnel costs.
r
70,000,000
60,000,000 �r
50,000,000
40,000,000 �
30,000,000 '
20,000,000
10,000,000
r„
PAGE 280-CITY OF TIGARD
CAPITAL IMPROVEMENT PLAN - WATER
t71
96003 Water deter Keplacemc'tu Program 21X1,4 4 20opfH,l 200,((X) 2()1),(x)o 21H),(HH) 2()(1,0x) 1;30),(x))
96(08 Water Main I.me( ersrzing 321 tHH) 90,lW 155,(9" 155,(X)0 153.000 155,(XK) 1,025,(x10
96((10 Aquifer Storage&Recoven.\Cell 4 3 263,(9X) 2,880,110) 50,000 0 0 o 3,193,0(4)
96018 lake O tAvego-Tigard Water Partnersh>Ei 8,-488,7(x) 16,771,5(X) 61,017,3(() 33,652,5(K) 1153,0(x) 6222,4(() 121,903,4o0
90124 Fater Line Replacement Program 501)(H) 1-10,4(41 144),(H H) l4opoo 140,100 140,(40) 750,(Xh)
961128 Fire ElcdrantRrplacetnentsPa>Krun I(X)IKo IIH),(00 100,(X)() 1Wj9,)4 l(*)J)tH) 1 1 6(11),0X)
1 BD 12 Matn Street ACaterfine Replacement 23,(mX) 420,(x)() U 0 0 0 -445,()(x)
TBD-13 Johnson Street Waterline Replacement 10 0 1411,01"x7 fi 0 1-40,()(X)
TBD 17 ligard I sigh School Well Abandonment (t 0 0 113,(X4) i.l 0 11 5,(M
TBD-2(l New Water Source Srstcanwule 0 0
- _'10,(H.K) 2(H)I.KlO 175,0(X) 125,()(X) 710,(XK)
Improvements
TBD 21 1'ipclnle CIauurting 350 Zook to 530 Zone 41 1,3051101 935,0x) 0
IgD 3O AnnaalI•ireFlow Improtemc'attProgram 0 1()(11Xx) I(N),(AK) Im'I'li 1 111)4(X) II10,140 -i(H),(Hxo
Foralfunded 9433,740 21,996,5(X) 63,(07,3(X) 34,662,50) 2,223,00) 1,+42,40) 132,&45,-1()()
96003-Water Meter Replacement Program
Replacement of large and small coater meters that arc deemed defective or at the end of their useful service life(over 20 rears).
\ctual Revised
thextgh Budget Projected Projected
2011 2012 2012 2013 2014 2015 2016 2017 Total
EXPENSES
Internal Expenses
Project\ianagcment 0 0 0 30,((X1 3f),(XX) :>t1,(XXi 30,1X)0 30(XX) 150,1X)()
Total Internal 0 0 0
External Expenses
Construction 0 200,()(X) 2011,4XH) 170,(X0) 17).(") 170,()()(1 1'0,(X)0 170,(XXl 1,050,fKaO
Total Extemal 0 200,(X1() 2(01(X)0 170,(XXI 170,1X)() I7t),(XXI 170,(XX) 170,(XX)
Total Project ExpcKisc 0 200,000 20(1,(4X) 21X),000 200,(X>d 2(X),(HH) 2(X),4 9X) 2()(),0(X) 1,2(Xm)(X)
REVENUES
Revenue Funding Source
530-Water Fund 0 200,(XX) 2(H),(XH) 2(X),19)() 200,(X0) 2(X),((9) 2(X),000 2(X),Wo 1,200,IXH)
Total Revenue Funding 0 200,0(X1 200,(HX) 200,(X9) 200,0(X) 2(X),(X)(1 2(X),(99) 2(X),(XX) 1,200,(X)()
Total Revenues 11 200,(0X) 200,000 200,0(X) 200,(HH) 200.(X)o 2(X),0(X) 2(X),000 1,200,()(X)
PAGE 302-CITY OF TIGARD
CAPITAL IMPROVEMENT PLAN - WATER
%008-Water Main Line Oversizing
The city may elect to upsn e water transmission lines in conjunction with new development.Lines earmarked for upsizing are identified in
the Water Distribution System Hydraulic Study.
\ctual Revised
through Budget Projected projected
EXPENSES 2011 2012 2012 2013 2014 2015 2016 2017 "Total
Internal Expenses
Project AIanagcmctit 0 0 0 G,i(Xl S,IXX1 S,IXX) 5,10) 5,0W 26,100
Tot-AlInternal0 0 0 6,1(X) 5.(10) 5,00(1 5,0(X1 5,(XX) 26,1(X)
External Expenses
Construction 0 325,(XX) 325,(X)0 73,orX) 150,[X)1 150,(1(X) 150,1)(X) 150,(1(X) 998,()(X)
Total Fstcrnal (1 325,(XX) -)25,(X:X) 73;)(X) 150,(01) 150,0(x) 150,(X:)() 150,(x)() 998,900
Total Project livpcnsc 0 325,0(10 325,(XX) 80,(XX) 155,(X1) 155,000 155,(XX) 155,0(X1 1,025,()(X)
REVENUES
Revenue Funding Source
530-Water Fund f) 325,(XX) 325,(01 8(1,(Xo 155,()(X) 155,0(X) 155,000 155,400 1,025,0(X)
Total Revenue I;unding 0 325,(XX) 325,(XX) 80,(XX) 155,()(X) 155,()(X) 155,()(X) 155,()(X) 1,02500
Total Revenues 0 325,(X)(1 325,(XX) 80¢)(X) 155,(XX) 155,()(X) 15500 155,(XX) 1,025,()(X)
96010-Aquifer Storage&Recovery Well#3
The Water Distribution System Hydraulic Study identified a need for the expansion of the City's aquifer Storage and Recoyen•program.
In fiscal year 2(1()7-2(X14,a l(XX)-ft deep well was successfullc drilled. Well head improrcments which include the installation of a pump,
and aec(nipanying pipe and chlorination system are scheduled in 2012.The pump station will provide 2,5 million gallons of water
per da} during dn-summer msnths.
\dual Revised
through Budget Projected Projected
2011 2012 2012 2013 2014 2015 2016 2017 Total
EXPENSES -
Internal Expenses
Project NIanalCment 0 14,((X) 14,()(X1 147,60) 0 (1 0 t1 161,6(X)
Construction iNlanag mcnt 0 0 t) 164,7(X) 0 0 0 0 164,7(X)
Total Internal 0 14,0(x) 14,0(10 3123M) 0 (1 O 0 326,3(X)
External Expenses
Construction 0 0 0 2,143,7(X) 5O,O(NI (1 IJ Il 2,1937(X)
Design and 1`.nlrineenng 0 251,(X)() 251,(X)() 424.0(X) 0 0 0 0 675,(H9)
Total Fctemal 0 251,()(X) 251,()(X) 2,56','()() 50,0(X) 0 0 0 2,868,700
Total Project lapensc Q 265,(X)0 265,000 2,880,000 50,0(X) 0 0 0 3,195,0(X1
REVENUES
Revenue Funding Source
532-1L`atcr CIP Fund 0 2(15,)(X) 265,00) 2,880,(0) 500X) 0 0 0 3,195.()(X)
Total Rcycnuc Funding (1 265,(X10 265,00) 2,880,0(X) 50,0()() 0 0 0 3,195,(XX)
Total Reyenue3 0 265,(Xg) 265,0X1 2,880,000 50,0(X1 0 0 0 3,195,(X)()
CAPITAL IMPROVEMENT PLAN-PAGE 303
CAPITAL IMPROVEMENT PLAN - WATER
96018-Lake Oswego-Tigard Water Partnership
In 2(X)8'ligrird entered into an agreement to dcvclop a long-term water supply.with the City of Lake Oswego.The new water supply is
expected to be online in 201(7. Capital construction projects include.expansion of the raw water intake structure on the Clackamas Ri%cr,
and increases in treatnxnt plant capacity.transmission pipe sizing,storage capacity,and pumping capacity,'l'igard"s share of the total
project cost is estimated at 5110 million.Revenue bunds.%ill likely be used to finance partnership projects.
Actual Revised
through Budget Projected Projected
2011 2012 2012 2013 2014 2015 2016 2013 Total
EXPENSES
Internal Expenses
Project Management 0 50,(xN) 50,000 171,5(x) 171,51x1 171,5(() 171,500 0) 730xJO
Total Internal 0 50,00(1 50,000 171,5(x) 171,5(x) 171,5(N) 171,500 O 736,((10
External Expenses
Construction 0 130,(Nx) 1 213 748 8,888,857 56,588,310 29,692,362 891,568 622,4(() 97,897,245
Design and Frigincering 0 3,803,0(x) 3;63,761) 4,509,228 1()55,575 586,'23 23,11)6 0 9,93$392
Project%nagemcrit 0 4,255,((X1 3,461,192 3,201,915 3,201,915 301,915 266,826 0 13,333,763
Total I-.xtcrnal 0 8,188,(1X) 8,438,71(X) 16,600,000 60,845,84X1 33,481,M) 1,181,5(x) 622AX)121,169,400
Total Project Fxpcnsc 0 8,238,001 8,488,7(x) 16,-171,5(X1 61,017,3W 33,652,5(X) 1353,(x0
622),44)()121,905,40)
REVENUES
Revenue Funding Source
532-4C'ater CIP I�und O 8,238,(NO 8,488,7(x) 16,731,5(x) 61,017300 33,652,5(() 1,353,10) 622,4(9)121,'05,41x1
Total Revenue Funding 0 8,238,000 8,48817(() 16, 715(x) 61,0173(X) 33,652,5(x) 1,353,(0) 622,4tX)121,905,400
Total Reyenucs O 8,238,{(x1 8,488,7(x) 1(7,771,54x) 6017,3191 33,652,500 1353,(x0 622,4(x)121,905,4(K)
PAGE 304-CITY OF TIGARD
CAPITAL IMPROVEMENT PLAN - WATER
46024-Water Line Replacement Program
This program includes replacement of water lines that have shown signs of deterioration. Water line breaks are a kcv indicator of knig
term pipe degmadation. lines have been identified along Kabel Street and in King City,This program includes replacement of water lines
that are not smiceable,or have reached the end of their 50 year life cvcic.I;unding beginning in FY 2012 for the replacement of
approximately 6(x)feet of 4-inch pipe,the addition of two fire hydrants at the end of each land,and the transfer of 23 service
connections.Pacing will be coordinated with King(:ity administration.
Actual Revised
through Budget Projected Projected
2011 2012 2012 2013 2014 2015 2016 2017 total
EXPENSES
Internal Expenses
Project Management 0 0 O 6,1(A) 5,000 5,(XH) 5,(1)0 5'(s H) 26,1(X)
Public Involvement 0 0 0 6,I(x) 5,(x8) 5,(100 5,()(H) S(xH) 26,1(X)
Construction%Ianagement O 0 0 6,100 5,(9)0 5,0O) 5,(1(X) 5,(xx) 26,100
Total Internal (1 (1 O 18,3(9) 15,0(H) 15,(XX) 15,0(9) 15,(x9) 78 3(X1
External Expenses
Construction 0 50,(99) 5O,(H)O 96?(x) 100,(X)() I(X),(XH) 100,(X9) 1tx1,01x) 546,7(10
Design and Engineering 0 0 (1 25,(XH) 25,(XH) 25,(XH) 25,000 25,(1)O 125,(HX)
Totall%xternal 11 5O,(XHI 5O,0(91 121,7(X) 125,(99) 1250)0 125,()()0 125,(XHI 671,7(X)
Total Project Fsxp nse 0 50,(X4) 5000) 140,0(X) 14(1,(XH) 140,(9x) 14Q(XH) 140,0(.x) 750,000
REVENUES
Revenue Funding Source
530-Watcr fund {) 5O,Ox1 50,(x)() 140,(H K) 1400x1 140,000 140,0(9) 140,000 75(I00
'Dotal Revenue funding 0 50,(X)1 5009) 140(x9) 140,00 1400H) 140,0(X1 14Q(x)O 750,000
Total Revenues 0 5OOHI 50,(XX) 140(00) 140.000 140,0(H) 140$XH) 1411,(}(10 75009)
CAPITAL IMPROVEMENT PLAN-PAGE 305
CAPITAL IMPROVEMENT PLAN - WATER
%028-Fire Hydrant Replacements Program
(-urrently-,there are 2,041 hcdrants in the cite-system. There are 550 hvdrants that have been identified for replacement due to parts that
are no longer available which in turn limits the yin's ability to maint in then.This program will allow-for the replacement of 5(I aging
hydrants per year. It is estimated that it will take approximately' 11 years to replace all 550 hydrants.
.Letual Revised
through Budget Projected Projected
2011 2012 2012 2013 2014 2015 2016 2017 Total
EXPENSES
External Expenses
Construction 0 FOo,0(9) 1(XIPM IoowU 100,(Kx} I(K),000 I(0,0(X) 1(0,00) 6(X),(N)O
Total External 0 loom) I(X),(X)0 100,tXX) 10(I,Ot9) 1(x1,(XN7 I(N),(X)0 IOQ,(KX) 6(009)
Total Project Expense U Mom) 10(1,(X ) 100,0(X1 I00,(1(X) IOQU00 I(Xi,("X) I(N),O(t) 6(0,100
REVENUES
Revenue Funding Source
530-Watcr Fund O 100,(X)0 I(X),m) 100,0(X1 10(1,(x)0 1tX1,OOf) IOO,(Nx) 1(),000 (f)U,Ox)
Total Revenue Funding 0 1(K),(xXl IUO,(KK) 100,(4X) IW,(XX) IW,(9)f I 1(X),(Xx) IIX),(X9) 6()(),(X10
Total Revenues U 100,(X)0 100,(X)0 I(X),U(10 100,000 1(IQ((X) IOUpw 1(N),UOU 600,O0)
TBD-12-Main Street Waterline Replacement
This project is necessary to provide water supply improvements concurrent with street improvements on S%''Main Street(Tigard
Downtown). The city intends to replace an 8-inch diameter pipeline with a 16-inch dian-wtcr pipeline in SLC%Main Strcet,from'SNV
Burnham Street to SW Tigard,\vvnuc,and continuing duan SW'Tigard Avenue fur an additional 50 feet. 'Ihc pipeline will connce t to an
existing 16-inch diameter pipeline already completed.Along SW Burnham Street. 'Phis project is identified as Project"114"in the 2010
]'Fater Claster Plan updated by Carollo Engineers.
:Actual Revised
through Budget Projected Projected
2011 2012 2012 2013 2014 2Ot5 2016 2017 'Total
EXPENSES
Internal Expenses
Construction tllanagement 1) 0 U 12.2(X] 0 0 0 t) 12,20O
Project iNlanagcment O 5,0(X) 5,(XX) 6,100 U 0 0 0 l 1,100
Total Internal 0 S,tNX) S,IXX) 18,3(X) O 0 0 U 33,300
External Expenses
Ccrostruction 0 0 (1 346,7191 U 0 O U 340,(X)
Design and I?nginecring 0 20,(9)0 20,(99) 55,(9X) 0 0 0 0 75,000
Total t{xtcrnal U 20,(X) 20,(9x) 401,700 U O 0 0 431 7(X)
Total Project Expense 0 25,(X9) 25,000 420,0(x) 0 0 0 0 445,(91)
REVENUES
Revenue Funding Source
532-LC"atcr C1P Fund 0 25,(XX) 25,(X9) 420,000 0 0 0 0 445,(X)
Total Revenue Funding 0 25,000 25,(X)0 420,000 0 O 0 0 445,(X)0
Total Revenues 0 25,(9X) 25,IXX1 42(1,0(X1 0 0 0 0 4450X)
PAGE 306-CITY OF TIGARD
CAPITAL IMPROVEMENT PLAN - WATER
TBD-13-Johnson Street Waterline Replacement
This project will replace approximately 260 linear feet of 6-inch cast iron pipe water line between SVG'Johnson Street. "this project is in
conjunction with another cite and county project that includes land purchase and rerouting of underground sewer and storm water
,systems. The existing 6-inch pipe is in a wvetlands area. This project combines other underground work within the casement and permits
to reduce costs.
Actual Revised
through Budget projected Projected
2011 2012 2012 2013 2014 2015 2016 2017 Total
EXPENSES
Internal Expenses
Project Nlanagement U 0 0 0 5,(Xx)
Construction Management 0 0 (1 0 5,(Xx) 0 O 0 5,(XX)
Total Internal
External Expenses
Construction 0 0 0 0 I(x),IXx) 0 0
Design and Fngincering 0 U 0 (1 30,()(x) 0 0 0 30,(NX)
Total EXtCrnal 0 0 1) 0 130,000 0 0 0 130,000
Total Project Expense 0 0 0 0 14(1,(X)0 0 0 0 140,(X)0
REVENUES
Revenue Funding Source
532-Fater('111 1tund 0 0 0 0 1401Kx) 1) 0 0 140,(H K)
Total Revenue Funding 0 0 0 (1 140,0(x) 0 0 (! 140,M0
Total Revenues 0 0 0 0 140,0(X) 0 0 0 14(}000
TBD-17-Tigard High School Well Abandonment
This project will abandon in place a well seep located near athletic plating fields. This wvell seep is due to an unknown well in an
abandoned concrete vault. I lydrogeolugical investigation indicates that in order to develop ASR 3(listed in the C:IP)to its full potential
for underground storage,sortie t}3x of mitigation is necessary to prevent further well seepage. Project will include removal of well pump
and engineering inyesti;ation to abandon in place to meet regulatory approysd_
Actual Revised
through Budget projected Projected
2011 2092 2012 2013 2014 2015 2(116 2017 Total
EXPENSES
Internal Expenses
Project Nlanagement 0 0 0 0 0 5,(XN.) I 0 5,000
Construction ,lanagcment 0 0 O 0 0 5,0()()
Public Involvement
Totat Internal 0 0 0 0 0 15,(XN) 0 0 15,((X)
External Expenses
Construction 0 0 0 0 0 75,000 0 0 75,000
Design and F:nginecring 0 0 0 0 U 25,(XX) 0 0 250)0
Total External U 0 0 0 0 1(N),(XX) 0 0 I(X),(XX)
Total Project Expense 0 0 0 0 0 1 I5,(l00 0 0 115,(X)()
CAPITAL IMPROVEMENT PLAN-PAGE 307
CAPITAL IMPROVEMENT PLAN - WATER
TBD-20-New Water Source Systemwide Improvements
This project is in conjunction with the point Water Supply Project through the Water Partnership with Lake Oswego. Various minor
water supply connections and improvements will be needed to ensure Tigard meets adequate water pressure and water quality standards.
The Ci I Engineer will make a determination of specific minor pipe,pressure,or water quality improvements associated with the joint
Water Supply Project connectivity to the Tigard water distribution system. This project is in camjunctlon with"PS I"in the 2010 Water
Master Plan updated by Carollo FAineers.
Actual Revised
through Budget Projected Projected
2011 2012 2012 20133 2014 2015 2016 2O17 Total
EXPENSES
Internal Expenses
Construction Management 0 0 0 0 20,(1(X1 15,(XH) 15,M) 0 50,01X1
Project Management 11 11 0 0 20,(X XU 15,(X11) 15(XH) 0 50,000
Pubhc Involvement 0 0 0 0 20,(X)1 20,0X) 20,(X)1 0 60,01(1
Total internal 0 0 0 0 60,0(X) 50,000 50,0)0 0 1600X1
External Expenses
Construction 0 0 0 0 125,(X)) 125,t)(X) 125,00(1 125,0)) 50),0X1
Design and FIngineering 0 0 U 0 25,0X)1 25,0X1 (1 0 50,000
Total Bsternal 0 0 0 0 150,0X) 150,0)1 125,(X)1 125,0X10 550,0X)
Total ProjectExpensc 0 0 0 0 21 0.()(X) 200()(X) 175,(0) 125,000 ?10,0(X)
REVENUES
Revenue Funding Source
532-Water(.11'Fund 0 0 0 () 210,(X X) 2(r),0X) 175,0X) 125,0X1 710,(H)O
Total Revenue I;unding 0 (1 0 0 210,(10(1 2(111,010 175,000 125,001 710,(0[)
Total Revenues 0 0 0 0 210,0)1 2(0,000 175SXH) 1250K) '10,(H)()
PAGE 308-CITY OF TIGARD
CAPITAL IMPROVEMENT PLAN - WATER
TBD-21-Pipeline Connecting 550 Zone to 530 Zone
The project connects the 550G,550F,and 530 hydraulic elevation zones through the construction of a 5,(XH)linear foot 16-inch diameter
pipe. The proposed alignment for this connection is along SW Bull Mountain Road. This project Alcviates the largest fire tlow
deficiency in Tigard's water distribution system,as well as improving storage requirements for the 530 zinc. This project is identified as
Project' V in the 2010 Water Diaster Plan updated by Caroli o Engineers.
Actual Revised
through Budget Projected Projected
2011 2012 2012 2013 2014 2015 2016 2017 -Dotal
EXPENSES
Internal Expenses
Construction Management 0 (I O 0 100,(991 O U 0 100,(X9)
Public Involvement 0 O O 6AW 5,000 0 0 O 1 LIM
Project Dlanagemcnt 0 0 0 61,0(X) 50,(9 0 0 0 111,OCX)
Total Internal 0 0 0 67,10 1-55,000 0 0 0 222,100
External Expenses
Construction 0 0 O 800'(H X) 800,(9X) O 0 0 l,6(X1,(XX)
Design and F?n)Mneering 0 O 0 437,9(9) O 0 0 0 437,9(9)
Total Fxternal 0 0 0 1,217,%X) 800,000 0 0 0 2,037,ohH)
Total Project Expense 0 0 0 1,305,(X)0 955,(9X1 0 0 0 2,260,(99)
REVENUES
Revenue Funding Source
532-Water(:IP Fund 0 0 t) 1,305,(X)) 955,(HXl 0 O 0 2,260,1XX)
Total Revenue Funding Q (1 0 1,305,(XX) 955,(99) 0 0 0 2,260,(99)
Total Revenues 0 0 0 1,305,0(X) 955,(X9) O 0 0 2,2(A),(XX)
TBD-30-Annual Fire Flow Improvement Program
These project funds provide mater pipeline replacement improvement for thcase areas that fire flow capacity is restricted due to
undersized pipe diameter or low pressure.Improvements are determined throughout the fiscal year on.i case-by-case cneincering
evaluation,and materiels and workforce are provided by the Public Works Department as resources can be allocated.
:Actual Revised
through Budget projected Projected
2011 2012 2012 2013 2014 2015 2016 2017 Total
EXPENSES
Internal Expenses
Construction Management 0 O 0 6,100 5,0(H) 5,(99) 5,(X K) 5,09) 26,100
Dcsipi and Fngrincering O 0 11 18 3(H) 15,(HK) 15,(XH) 15,(9)I) 15,(X)4) 78,300
Project Management 0 1) O 6,100 5,()(H) 5,(X97 5,(X H) 5,((9) 26,1(x)
Total Internal 0 0 0 30,500 25,()()() 25,1HH) 25,(XX) 25,((K) 130,500
External Expenses
Construction 0 O 0 69,5041 75,()1)0 75,(HH) 5,(H H) 75,(H)I) 369,54K)
Tena Fxternal O 0 0 69,500 75,()(H) 75,0()1) 75,(X)t) 75,(X)4) 369,5(9)
Total Project FXIX11sc 0 0 0 100,0()4) 1W,CXH) 1(X),000 ItK),000 1(X),()()0
REVENUES
Revenue Funding Source
532-Water CIP Fund 0 0 0 1(9),0(X1 l(9),(HH) 11x),(991 1(X),000 1(91,0(Nl 5OO,CHH)
Total Revenue Funding (1 0 0 11,70,0(9) 100,(991 1(X),0(9) 11�,0(I(1 t(9),(HH) 500,01)4)
Total Revenues 0 0 0 100,0(9) 1(X),(HH) l(H),0(X) I(X),(XH) I(X),(XH) 5()(),()1 H)
CAPITAL IMPROVEMENT PLAN-PAGE 309
Agenda Item No.: .�L-
IWB Meeting Date 9, 2012
City of Tigard
Memorandum
4:
To: Intergovernmental Water Board Commissioners
From: Utility Division Manager John Goodrich
Re: Notification of Tigard Council Review Period for Administrative Rules
Date: April 11, 2012
Tigard staff is providing the Intergovernmental Water Board (IWB) with eight proposed water
utility administrative rules (attached). Several of the rules implement suggestions received from
the board, and the IWB received periodic updates as Tigard worked through the rulemaking
process.
The rules will be provided to the Tigard City Councilors later this week. The Tigard Municipal
Code requires a 14-day review period by the councilors before the public notice and public
review period begins.
No action is required by the board.
Attachments:
1. Rule No. 12.01.080-01-01 Utility Services Billing and Payment Practices and
Procedures
2. Rule No. 12.01.080-02-01 Utility Services Delinquent Account Practices and
Procedures
3. Rule No. 12.01.080-03-01 Residential Credit for Leak Practices and Procedures
4. Rule No. 12.01.080-04-01 Water Utility Service Practices and Procedures
5. Rule No. 12.01.080-05-01 Water Meter Maintenance Practices and Procedures
6. Rule No. 12.01.080-06-01 Cross Connection Control Program Practices and
Procedures
7. Rule No. 12.01.080-07-01 Water Emergency and Curtailment Plan, Practices and
Procedures
8. Rule No. 12.01.080-08-01 Water System Development Charges (SDCs) and Water
Meter Fees, Practices and Procedures
Proposed Administrative Rule
Utility Services Billing and Payment Practices and Procedures
' Rule No. 12.01.080-01-01
Effective XX-XX-XXXX
The city bills for the following utility services: water, sewer, surface water management and street
maintenance. Bills are issued for all services on a monthly billing cycle.A schedule of when the
accounts are billed is available upon request.
I. Billing Cycle
A. The City shall read water meters every month. This could change based on inclement
weather or holidays. Meters will be read within one week of the 30 day cycle.
B. Bills will be processed within 7 days of the meter being read and either mailed to the
customer by United States mail (U.S. Postal System) or sent electronically if the customer has
signed up to request their bill via electronic delivery.
C. The due date is not less than 14 days from the date the bills are mailed.
D. Bills not paid by the due date fall under the Utility Services Delinquent Account Practices
and Procedures.
II. Payments
A. Utility bills are to be paid in full by the due date shown on the original bill unless other
arrangements have been made in advance. Numerous payment options are available using
cash, check, cashier's check,money order or credit card (Visa, MasterCard or Discover):
1. On-line by major credit card at www.tigud-or.goovv
2. By phone using a major credit card at 503-718-2460
3. Automatic withdrawal from checking or savings account
4. At Tigard City Hall utility billing counter, 13125 SW Hall Blvd., 9 a.m. - 5 p.m., Monday
through Friday
5. By mail at 13125 SW Hall Blvd,Tigard 97223 or PO Box 3129,Portland 97208
6. Drop box locations are available for check or money order payments:
a. Drop box in the public works parking lot at 8777 SW Burnham St.,Tigard
b. Drop box at Tigard City Hall at 13125 SW Hall Blvd.
c. King City—City Hall at 15300 SW 116th Ave., King City
d. Postal Connection at 16200 SW Pacific Hwy Ste. H,Tigard
B. If payment is less than the full amount owed, the payment will be applied proportionately
among the four utility services. Any notations on checks with the intent of affecting the
application of payment or waiving of city rights shall be null and void.
C. Electronic payments via the customer's online banking may take up to two weeks to process.
III.Payment Arrangements
A. If a customer is unable to make full payment by the due date, they must contact the utility
billing office at 503-718-2460 prior to the due date to make other payment arrangements.
B. Payment arrangements or extensions of credit shall be at the discretion of the finance
director or designee.
C. If a customer has received credit for a leak or any other adjustment and is unable to pay their
bill, they may enter into an extended payment plan with the city. A customer will be eligible
to use a payment plan only if new bills are paid in full by the original due dates.
D. The payment plan for any back charges shall be set up in equal monthly installments.
Page i _administrative Rule No. 12.01.080-01-01 Effective Date: [Insert Here]
E. The payment plan will not extend beyond one year from date the plan is entered into.
IV.Other Fees and Charges
A. Returned Check Charge: A charge will be added to accounts for any checks returned from
the bank unpaid for any reason. The charge shall be set by resolution of the City Council.
B. Repair or Replacement of Water Meters and Services: Once installed, any costs associated
with the repair or replacement of damaged or missing meters and services will be charged to
the owner of the property. Such costs may include but are not limited to gaskets,meter box,
lid insert, meter,pressure regulator valve,related labor, equipment,vehicle, and material.
V. Utility Charge Adjustments and Payment Agreements
A. Errors in billing or collection shall be corrected by the city in a timely manner. Resulting
credit on account or refund shall be made as expeditiously as possible.
B. Disputed bills or other collection transactions shall be dealt with as follows:
1. The finance director, city manager, or designee shall review a written report of staff
findings and weigh evidence presented by the customer before making any waiver. The
finance director or designee shall have authority to waive up to $500.00 and the city
manager or designee shall have authority to waive up to $2,500.00 in utility charges.
2. Waivers may be considered based upon a written request from the customer stating the
reason for the request. Waivers shall only be granted by showing good cause. Good
cause may include but is not limited to correction of user or account information, failure
of city to send a bill, demonstrated failure of user to receive a bill, correction of
measurement of either fixture units or equivalent service units and adjustments to time
in which requester became the user. Waivers may include charges for returned checks,
disconnection or utilities. All waivers granted shall be reported to the Intergovernmental
Water Board each month upon their request.
3. The city may enter into a payment agreement with a customer to facilitate payment of
delinquent utility charges. Such agreement shall not exceed the term of one year, current
charges must be paid when due,and the legally binding agreement must be signed by
both parties. Breach of such an agreement by the customer shall result in further
collection efforts. Payment agreements for amounts over$10,000 must be approved by
the Tigard City Council.
VI.Appeal Process
A. If a customer is aggrieved by a billing decision, the customer may appeal to the assistant
finance director.
B. The appeal must be in writing and must detail the customer's reason for appealing the
decision. Supporting documentation must be included. These documents shall be delivered
within 30 days of the original billing decision to:
Assistant Finance Director
City of Tigard
13125 SW Hall Blvd.
Tigard OR 97223
Approved by:
Martha L. Wine, City Manager Date
Page 2 Administrative Mule No. 12.01.080' 01-01 Effective Date: [Insert I-Ierel
Administrative Rules
Utility Services Delinquent Account Practices and Procedures
Rule No. 12.01.080-02-01
Effective xx-xx-xxxx
City requires timely payment for all utility services. Customers who fail to keep utility service account in good
standing will be assessed fees and charges related to collection of delinquent bill and may result in termination
of water service. The following action will be taken with regard to unpaid utility service accounts:
I. Single Family Dwelling & Metered Business Accounts
A. Urgent Notice
1. If the bill is not paid by the due date, an automated phone can is made to the main telephone
number on the account no less than one week from the original due date.
2. If the bill is not paid after one week from sending the automated phone call, an urgent notice
will be mailed to the customer within 14 days of the original due date on the bill.
3. The urgent notice will specify a new due date.
B. Final Notice
1. On Monday prior to new due date on the urgent notice, a second automated telephone call is
made saying payment must be made by Friday or they will receive a disconnect notice and fees.
2. If payment is not made by due date specified in the urgent notice,a final notice is posted on the
front door of the residence or business at least 36 hours before water service is terminated.
3. The 36 hours shall not include City holidays or weekends.
4. The final notice will detail types and amounts of past due charges and the date and time charges
must be paid to avoid termination of water service.
5. Per city fees and charges schedule,a final notification process fee will be added to the account to
recover costs imposed on the city in issuing urgent and final notices.
C. Termination of Water Service
1. Accounts remaining unpaid 36 hours after issuance of final notice will be scheduled for shut-off.
2. Accounts will be reviewed at 10 a.m. on shut-off day to determine if payment has been received.
3. Unpaid account balances will have water service terminated and water meter locked.
4. Per city fees and charges schedule,a water disconnection charge will be added to the account to
recover city costs in terminating service. Charges shall apply even if actual water service
termination is not performed.
D. Reinstatement of Water Service
1. Water service will be reinstated on the day the bill is paid in full providing payment is received
before 5 p.m. Charges may include,but are not limited to:
a. Outstanding bill
b. Fees and charges related to outstanding bill
c. Deposit,if required
d. Meter damage charges,if applicable
2. If payment is made after 5 p.m.,water service will be reinstated on next regular business day.
Service will not be reinstated outside normal city business hours or on city holidays or weekends.
E. Payment on Past Due Accounts
1. City does not recommend past due accounts be paid through on-line banking. Such payments
are not credited to an account until processing is completed and can take up to two weeks.
2. If payment is made by check and bank returns check unpaid for any reason:
a. Any fees and charges avoided by this payment will be assessed.
Page 1 Administrative Rule-No. 12.01.080-02-01 Effective mate: [Insert Mere]
b. Per city fees and charges schedule, a returned check fee will be added to the account to
recover any bank fees along with city costs in collecting payment.
F. Deposit Required for Recurring Past Due Accounts
1. If a customer has been issued three Final Notices within a 12 month period, a proportional
deposit will be required.
2. Total deposit will equal average of the two most recent billing cycles.
3. Deposit will be credited back to the account once two full years have elapsed since issuance of
customer's last final notice or date the deposit was received,whichever occurs later.
4. If a final bill is issued and deposit is greater than final bill, the deposit will be applied to
customer's account and a refund will be issued. If final bill is greater than deposit, the deposit
will be credited to final bill and customer will be responsible for paying remaining balance.
II. Multi-Family and Commercial Accounts
The City defines a multi-family unit as property having more than two single-family dwellings with common
water meter. A commercial unit is property having multiple businesses with common water meter. The
City will take the following action with regard to unpaid utility service accounts:
A. Urgent Notice
1. If bill is not paid by due date,an urgent notice is mailed to customer within 14 days of due date
on original bill.
2. The urgent notice will specify a new due date.
B. Final Notice
1. If payment is not made by due date specified in urgent notice, a final notice is posted on is
mailed to the customer notifying them that water service will be terminated in 30 calendar days.
2. To the extent possible, tenants of the property will be notified 30 calendar days prior to water
service termination. Notification shall be placed on doors of each dwelling or place of business.
3. Per city fees and charges schedule,a final notification process fee will be added to the account to
recover city costs in issuing urgent and final notices.
C. Termination of Water Service
1. Accounts remaining unpaid 30 days after issuance of final notice will be scheduled for shut-off.
2. Accounts will be reviewed at 10 a.m. on shut-off day to determine if payment has been received.
3. Unpaid account balances will have water service terminated and water meter locked.
4. Per city fees and charges schedule,a water disconnection charge will be added to the account to
recover city costs in terminating service. Charges shall apply even if actual water service
termination is not performed.
D. Reinstatement of Water Service
1. Water service will be reinstated on the day the bill is paid in full providing payment is received
before 5 p.m. Charges may include, but are not limited to:
a. Outstanding bill
b. Fees and charges related to outstanding bill
c. Deposit,if required
d. Meter damage charges,if applicable (See city's Water Meter Practices and Procedures)
2. If payment is made after 5 p.m.,water service will be reinstated on next regular business day.
Water service will not be reinstated outside normal city business hours or on city holidays or
weekends.
E. Payment on Past Due Accounts
1. City does not recommend past due accounts be paid through on-line banking. Such payments
are not credited to an account until processing is completed and can take up to two weeks.
2. If payment is made by check and bank returns the check unpaid for any reason:
a. Any fees and charges avoided by this payment will be assessed.
b. Per city fees and charges schedule,a returned check fee will be added to the account
??age 2 Ad_m+nss}rative Rile tic. 11101,080-02 01 Effective Dare: (Insert 112re
F. Deposit Required for Recurring Past Due Accounts
1. If a customer has been issued three final notices within a 12 month period, a proportional
deposit will be required.
2. Total deposit will equal average of the two most recent billing cycles.
3. Deposit will be credited back to the account once two full years have elapsed since issuance of
customer's last final notice or date the deposit was received,whichever occurs later.
4. If a final bill is issued and deposit is greater than final bill, the deposit will be applied to
customer's account and a refund will be issued. If final bill is greater than deposit, the deposit
will be credited to final bill and customer will be responsible for paying remaining balance.
III.Sewer Service Accounts Only
Unpaid utility bills can result in termination of service. Utility charges on accounts without water service
having delinquent amounts may be collected using the following collection methods instead of the
notification and shutoff procedure:
A. Delinquency Collection Procedures—Sewer Only Customers
1. City manager or designee shall have authority to select a collection agent to recover delinquent
utility accounts.
2. Delinquent utility charges may be collected by filing a claim in the appropriate court. City
manager or designee shall have the authority to request pursuit of such claims by the city
attorney and shall have authority to sign and file necessary documents.
3. Delinquent utility charges may be collected by turning uncollected balance over to Washington
County Tax Assessor for inclusion on tax bills. This method of collection shall only be used if
user of services is also owner of premises connected to billed system. Owner's approval must be
received in writing allowing the turnover. Accounts being collected in this manner shall be
charged a turnover fee and shall be turned over to assessor each year by July 15.
4. Delinquent utility charges may also be collected by disconnecting utility services. Disconnection
may involve physical disconnection of incoming or outgoing utility service pipes and facilities.
Disconnection shall be pursued with approval of city manager or designee. Actual disconnection
costs shall be calculated and must be paid by utility user before reconnection is established.
VI.Damage or Tampering with Disconnected Water Meter (see city's Water Meter Practices and
Procedures)
A. Customers will be charged actual cost to repair damaged water meter or meter lock caused by willful
act of customer or other party.
VII.Appeal Process
A. Customer may appeal billing decision to the assistant finance director.
B. Appeal must be in writing and detail reason for appealing decision. Supporting documentation must
be included and delivered within 30 days of original billing decision to:
Assistant Finance Director
City of Tigard
13125 SW Hall Blvd.
Tigard OR 97223
Approved by:
Martha L. Wine, City Manager Date
Page 3 Administrate e Rule No. 12.01.080-02-01 Effective Dare: [insert Here`
Administrative Rules
Residential Credit for Leak Adjustment Practices and Procedures
Rule No. 12.01.080-03-01
Effective xx-xx-xxxx
I. Leak Adjustment Requirements
Water lines and plumbing on the outlet side of water meters are considered"private" and the sole
responsibility of the customer/property owner. However, the city recognizes leaks in water lines,
plumbing, and water-related equipment occur, despite proper maintenance and diligence on the part of
the customer/property owner. The city will consider granting adjustments in order to provide financial
relief to those who experience sizeable water leaks.
A. Adjustment considerations
1. Leak did not result from a willful or negligent act on part of customer/property owner
2. Customer can demonstrate leak was repaired within 10 days of discovery
3. Customer's account is current,unless prior arrangements have been made
4. Customer has not received a leak adjustment within the past 36 months
5. Customer completes Credit for Leak Adjustment form, submits with proof of repair within
30 days of repairs. Form can be obtained from City of Tigard on-line at www.tigard-or.gov
under "City Hall/Service/Utility Billing" or by calling utility billing at 503.639.4171.
B. If approved, the city will:
1. Issue credit for actual water consumption only
2. Not issue credit under$10; $10 minimum credit will be issued
3. Not issue credit in excess of$2,000; $2,000 maximum allowable credit
4. Not issue credit for leaks related to water features (fountains,ponds, etc.), swimming pools,
and hot tubs
5. Not issue credit for more than two billing periods
6. Assume no responsibility for damage,repairs or inspections necessitated by leak investigation
H. Credit for Leak Adjustment Calculations
A. Past usage for same billing period
1. Past usage equals five-year average usage for the billing period in which the leak occurred.
2. If five-year history has not been established, the average will be based on history available
for billing period.
3. If no history exists for billing period,past usage will equal system average of 16 ccf per
billing cycle. (One ccf equals 100 cubic feet or 748 gallons of water.)
Example: Customer Ima Drip's usage for the past five January/February billing cycles has
been 18, 17, 14, 18, and 13 ccfs. Her five-year average for this billing cycle equals 16 ccf,
(total ccfs is 80 divided by 5 years).
B. Amount of leak
1. The difference between past and current usage for same billing period equals leak amount.
Example: Ms. Drip's usage for current January/February billing cycle is 31 ccf. Current ccf
minus past usage (31 minus 16 ccfs) equals amount of leak or 15 ccf.
C. Retail mark-up on leak
1. Retail mark-up of the leak equals city's retail mark-up on water (retail cost minus wholesale
cost) times amount of leak. Retail mark-up is established annually based upon rates at which
city purchases water.
Page 1 Administrati,,e Rule No. 12.01.080-03-01 Effect-,re Date: [insert Here]
Example: Assuming retail mark-up of$1.48 per ccf, Ms. Drip's leak would result in credit
of$22.20 ($1.48 retail mark-up per ccf times 15 ccf).
III.Appeal Process
A. Should customer/property owner feel these practices and procedures were not implemented
correctly, they may appeal the staff decision to the Intergovernmental Water Board (IWB).
B. Appeal must be in writing outlining how practices and procedures were improperly implemented.
Supporting documentation must be included and documents delivered within 30 days of staff
decision to:
Assistant Finance Director
City of Tigard
13125 SW Hall Blvd.
Tigard OR 97223
C. IWB will review documentation from customer and city at a public meeting. Customer/property
owner will be informed of meeting date and may attend meeting if they so choose.
D. Within the scope of this policy, IWB will either uphold staff decision or inform staff how policy
was improperly implemented. If it is determined policy was improperly implemented, staff will
recalculate credit for leak adjustment per IWB instructions.
E. IWB has final authority in determining if policy was properly implemented. However, I" does
not have authority to deviate from existing policy or issue credits which fall outside minimum
and maximum amounts outlined in this policy.
Approved by:
Martha L. Wine, City Manager Date
?'age 71 Adtnmistrative Rule No- 12,01.080-03-01 Eff c-%re late, a'nser,H—_rel
Administrative Rules
Water Utility Service Practices and Procedures
Rule No. 12.01.080-04-01
Effective xx-xx-xxxx
The water service connection,including water meter,meter box and all distribution lines connected to the
water meter will be owned and maintained by the city. Customer is responsible for installation and
maintenance of water pipe or tubing beyond end of service connection at outlet side of water meter, and for
providing clear access for purposes of meter reading.
I. Meter Installation Fee
A. Water utility service to new development shall not begin until customer has obtained all proper
permits and paid associated fees and charges for water meter.
B. Separate service connections will be required for each dwelling,business, or institution.
C. City shall designate location of each meter. When practicable, meter and related appurtenance shall
be installed on public easement or right-of-way. If meter or related appurtenance must be located
on private property,property owner shall provide city with a utility maintenance easement as
condition of obtaining service.
D. Customer is responsible for any damage to meter,meter box or water service connection due to
negligence during any construction phase associated with property or development. Failure to repair
or pay to have repairs made shall result in termination of water utility service.
E. City shall not be obligated to furnish and install water system facilities for all properties within
Tigard Water Service Area or within city limits. The city shall, as reasonable and practicable,provide
an adequate source of supply, transmission water pipelines,water storage facilities, and other
improvements necessary to provide water service generally available to all areas within the Tigard
Water Service Area. Water system extensions to provide water to areas outside the Tigard Water
Service Area are prohibited.
II. Master Metering
A. City may permit master metering of more than one water service. Property owner shall designate
the person or firm responsible for payment of all water charges. If payment is not made in full
when due, city may terminate service even if partial payment is tendered by other occupants of
premises.
B. Master metered property with more than three private water meter service connections or with ten
persons or more receiving water service, shall comply with state rules. The property owner shall
verify compliance by furnishing city with a copy of the Oregon State Public Wlater System permit at time
of application for service.
III. Access to Water Meter,Water Equipment, and Fire Hydrants
A. Service pipe within premises and throughout entire length to water meter or to property line must
be kept in good condition and protected from freezing at expense of customer, lessee, or agent,who
shall be responsible for all damages resulting from leaks or breaks.
B. Each property owner is required to maintain an obstruction free zone a minimum of two feet
around meter box and any other city-owned water appurtenances. Clear access to meter shall be
from the street in a direct path to water meter. If city must remove obstructions to obtain access to
Page 1 Administrative Rule No. 12.01.080-04-01 Effecuve Date: tinsert Here]
meter, the customer shall pay costs for removal of such obstructions.
C. Property owner shall be required to maintain an obstruction free zone of a minimum of three feet
around fire hydrants located within public right of way adjacent to property. Failure to maintain
area will result in city personnel clearing area described to meet city's meter reading, maintenance,
and fire hydrant access needs.
D. City shall have no liability related to the vegetation trimming or removal of obstructions required to
maintain access to water meters,water appurtenances or fire hydrants.
IV.Pressure Regulator Devices on Customer Plumbing
A. State regulations prevent city from repairing or replacing pressure regulator devices connected to
outlet side of city water meters. Devices are deemed responsibility of property owner,including
removal, repair, or replacement. Property owner should use pressure regulating devices to protect
house plumbing when water supply pressure exceeds 80 psi or required by state and local plumbing
code requirements.
V. Interrupted Service—Changes in Pressure
A. Water may be shut off at any time for repairs or other necessary work with or without notice.
Conditions may cause a variation of pressure. The city will not be responsible for any damage
caused by interruption of service or varying pressure.
Approved by:
Martha L. Wine, City Manager Date
Page 2 A mimstrative Rule No, 12.01.080-04-01 Effective Late: Fnsert Here,
Administrative Rules
Water Meter Maintenance Practices and Procedures
Rule No. 12.01.080-05-01
Effective xx-xx-xxxx
The city is responsible for repair and maintenance of all water service connections,including water meter,
meter box and all distribution lines connected to water meters. Property owner is responsible for
installation, repair and maintenance of water pipe or tubing beyond outlet side of water meter.
I. Accuracy of Water Meter
A. City maintains and replaces water meters as needed to ensure water meters are operating properly.
B. City will provide testing of water meter if accuracy of water meter dial reading is disputed by
customer and upon payment of fee set by City Council to cover cost of testing.
1. If meter is found reading water volume use above 95% but below 105% of correct value,water
meter shall be deemed accurate according to manufacturer's specifications. Deposit will be
retained to cover cost of testing meter.
2. If meter is found reading water volume use above 105% of correct value, city will reimburse
customer the cost of testing meter and adjust previous billing period (one billing cycle) by
percent of inaccuracy above 100%. Credit adjustments will be applied to customer's account.
3. If meter is found to be reading water volume use below 95% of correct value,meter may be
replaced by city and deposit will be retained to cover cost of testing meter. No adjustment will
be made to customer's bill.
C. Meters are read on a regular basis. Special meter readings will not be done when bills are estimated
because of inclement weather, obstructions, or meter reading priority.
D. Requests for re-reads should be directed to utility billing office. The following conditions will apply:
1. Customer can request that city verifies current meter reading and calculate water usage back to
last meter reading billing date for accuracy.
2. Customer can request a meter reading to investigate any possible leak at any time.
3. Additional re-read requests during same billing period may be charged at fees set by City
Council.
II. Meter Replacement
A. City reserves the right to change meters at any time.
B. City will provide ample notice to each customer before meter change out occurs, however city does
not require permission from customer and may change out meters without notice to customer.
C. City is not responsible for any damage or liability to customer's plumbing and/or recirculation or
pressure pumps, motors or equipment should water service be discontinued for short durations due
to routine meter change out.
D. Relocation of meters or services may be requested in writing by property owner,at property owner's
expense, and is subject to city approval.
E. Meters or services relocated for convenience of city shall be relocated at city expense.
F. City and property owner shall be responsible for their respective costs for relocation of meter
required by third party (ODOT, County, etc.).
G. If customer requests a change in the size of a meter or service connection, such installation shall be
considered a new service connection and all costs shall be paid by customer.
III. Damage or Tampering with Water Meter
A. Customer will be charged actual cost to repair any damage to water meter caused by willful act of
customer or other party. Failure to pay shall be basis for termination of water service. No person
Page 1 Administrative Rule No. 12.01.080-05-01 Effective Date: [insert Here]
shall alter utility service in a manner which would allow service to more than one household without
authorization by city. City Council may establish by resolution a tampering fine for violation of
provisions regarding tampering with or damage to a water meter.
B. Cost of necessary repairs or replacement shall be billed to the customer in the event of loss or
damage to city property on customer's premises arising from neglect, carelessness, or misuse by
customer.
Approved by:
Martha L. Wine, City Manager Date
Page 2 Admi.is[rativMule \o. 12,0' 080-03-01 Et£eetiTre gate: [insert Here;
Administrative Rules
Y
Cross Connection Control Program Practices and Procedures
Rule No. 12.01.080-06-01
Effective xx-xx-xxxx
The purpose of this program is to protect the water supply from contamination or pollution from cross
connections and to assure approved backflow prevention assemblies (public and private) are tested annually
as mandated by Oregon Administrative Rules (OAR) 333-61-0070 Cross Connection/Backflow Rules
permanently adopted January 31, 2006.
I. Cross Connection Control Program Provisions
A. Installation or maintenance of any cross connection which would endanger the city water supply is
prohibited. Any such cross connection now existing or hereafter installed is hereby declared
unlawful and a nuisance and shall be abated as directed by the city or its authorized representative(s).
B. Control or elimination of cross connections shall be in accordance with regulations of Oregon State
Health Division and Oregon Plumbing Specialty Code. Practices,procedures,and criteria for
determining appropriate levels of protection shall be in accordance with Accepted Procedure and Practice
in Cross Connection Control Manual,American Water Works Association,Pacific Northwest Section,
and Oregon Administrative Rules, Chapter 333-061-0071.
C. Authorized city employees,with proper identification, shall have free access at reasonable hours of
the day to those parts of a premise, or within buildings, to which water is supplied. Water service
may be refused or terminated to any premise for failure to allow necessary inspections.
D. Water may be shut off at any time for repairs or other necessary work with or without notice.
Conditions may cause a variation of pressure. City will not be responsible for any damage caused by
interruption of service or varying pressure. When service is interrupted, hot water faucets should be
kept closed to prevent backflow of hot water or steam.
II. Backflow Prevention Assembly Testing
A. Property owners with backflow prevention devices are responsible to schedule annual device testing in
compliance with state rules. Backflow assembly testing contractors shall provide the city with
compliance documentation.
B. Inspections and tests of approved backflow prevention assemblies protecting public water system shall
be conducted at time of installation,repair or relocation
C. Installed backflow prevention assembly which affect public water system shall be inspected and tested
annually
D. Testing of all backflow prevention assemblies within Tigard Water Service Area shall be performed by
an Oregon Health Authority (OHA) approved backflow assembly tester
E. Should property owner fail to conduct annual test or if device fails the test and not immediately
repaired, the city shall send a compliance warning letter to property owner
F. Property owner must meet compliance standards by conducting test or removing physical cross
connection. Elimination of backflow prevention assembly shall be field verified by city staff.
G. Failure to comply with backflow prevention assembly testing requirements may be grounds for
termination of water service. Termination shall follow all notification procedures set forth in these
practices and procedures.
III. Residential Backflow Assembly Prevention Testing Customer Notification Process
Page 1 Administrative Rule"I e. 12.01.030-06-01 Effective Date: [Insert Here!
A. First Notice: City publishes an article in a direct mailed newsletter as a reminder that annual
backflow prevention device testing is required by June 1" of each year.
B. Second Notice: If annual test is not performed within thirty (30) days of specified June V date,a
second notification in the form of a letter shall be sent by mail or door hanger posted on property.
Letter will reference original newsletter article and request annual test to be performed within fifteen
(15) days of receipt of door hanger/letter notification.
C. Final Notification: Failure to comply with backflow prevention assembly testing requirements shall
result in a final door hanger notification to property owner informing them water service will be
turned off if completed backflow prevention assembly test report is not received within 48 hours of
final notification date. A final notification process fee shall be assessed to billing charges as noted in
the current city fees and charges schedule.
D. Failure to complete test within 48 hours of final notification as described above shall result in
termination of water service. A water disconnection charge shall be assessed to billing charges as
noted in current city fees and charges schedule.
E. The city reserves the right to grant time extensions to customers due to mitigating circumstances on
a case-by-case basis. Such grants of time extensions shall be made in writing, shall include approval
of the amount of extended time and final date compliance is required.
IV. Commercial Backflow Prevention Assembly Testing Customer Notification Process
A. First Notice: During the week of the 20'hprior to the scheduled test month, a letter will be sent to
property owner as reminder of annual test to be performed on backflow assembly.This test is to be
completed within thirty (30) days of the date of the letter.
B. Second Notice: If annual test is not performed within thirty (30) days of first notice,a second notice
will be send to property owner requesting annual test to be performed within fifteen (15) days of the
notification.
C. Final Notification: Failure to comply with backflow prevention assembly testing requirement shall
result in final notification to property owner informing them water service will be turned off if
completed backflow prevention assembly test is not received within five (5) days of final notification
date. A final notification process fee shall be assessed to billing charges as noted in the current city
fees and charges schedule. -
D. Failure to complete test within five (5) days of final notification as described above shall result in
termination of service. A water disconnection charge shall be assessed to billing charges as noted in
current city fees and charges schedule.
E. The city reserves the right to grant time extensions to customers due to mitigating circumstances on
a case-by-case basis. Such grants of time extensions shall be made in writing, shall include approval
of the amount of extended time and final date compliance is required.
V.Appeal Process
A. Property owner whose water service is being terminated due to non-compliance with backflow
prevention and cross connection rules and regulations may appeal to city manager.
B. Appeals must be in writing and state reason for appeal in a clear and concise manner.
C. The city manager or designee shall conduct an investigation and within 48 hours after receipt of
written appeal and provide customer with a decision. All decisions by city manager are final.
Approved by:
Martha L. Wine, City Manager Date
Mage 2 Administrauve Rule Ngo. 12.01,080-06-01 Effecgve Date: [iasert Here
Administrative Rule
Water System Development Charges (SDCs) and Water
Meter Fees Practices and Procedures
Rule No. 12.01.080-08-01
Effective xx-xx-xxxx
I. Overview of SDCs
A. System Development Charges (SDCs) are one-time capital charges the city utilities assess to
new customers when connecting to the system. The city also assesses additional SDCs when
existing customers increase their use of the system. The purpose of an SDC is to ensure
new customers pay their proportionate share of capital costs associated with utility
infrastructure. The city charges a one-time fee for purchase of a water meter and water
SDCs are generally collected at that time.
B. The city conducted a water SDC methodology update that was adopted by council effective
February 1, 2011. Please refer to the city master fees and charges schedule for current
payment amount.
II. Determining Appropriate SDC and Meter Fees
A. Water SDC and meter fees are based on appropriate size diameter meters. Meter size is
calculated using Oregon Specialty Plumbing Code fixture count method and American
Water Works Association (AWWA) M-22 manual. Other factors affecting meter size shall
be fire suppression sprinkler systems,irrigation systems, other large water using devices or
appurtenances.
III. Residential Fire Suppression System Variance
A. The city shall provide a one-time variance for single family residential housing that
incorporates a fire suppression system as mandated by Tualatin Valley Fire and Rescue
(TVR&R) fire marshal. Copy of the fire marshal notice indicating the mandate will be
required for variance.
B. Variance is only for single family residential homes requiring installation of a 1-inch diameter
sized water meter to meet flow demands of an installed private fire sprinkler system where
household fixture count (less the fire suppression system) would normally require a
minimum 5/8-inch x 3/4-inch diameter water meter. The variance allows:
1. Payment of an SDC fee based on 5/8-inch x /4-inch diameter water meter
2. Payment of meter purchase fee based on 1-inch diameter water meter installed
3. Subsequent fees and charges associated with water service will beat the 1-inch diameter
water meter rate.
C. Variance does not apply to service connections greater than 1-inch diameter size or to
multiple family, commercial,industrial or irrigation customers. Customers that receive this
variance are prohibited to connecting any additional water devices,irrigation systems, etc.
that require additional water supply capacity.
IV.Purchasing a Water Meter
A. Single Family Residential—Utilities in Place. Customers purchasing a water meter shall be
required to submit:
1. Completed service application form
Page 1 Administrative Rule No. 12.01.080-07-01 Effective Date: [Insert Here]
2. Copy of city or county building permit application stamped received with an assigned
address or plat address. Temporary permits without an address will not be processed.
3. Check for amount of SDC and water meter fee
B. Single Family Residential—No Utilities in Place. Customers purchasing a water meter shall
be required to submit:
1. Completed service application form
2. Copy of city or county building permit application stamped received with an assigned
address or plat address. Temporary permits without an address will not be processed.
3. Check for amount of SDC and water meter fee
4. Additional payment fees for water service line connection
C. Multiple Family, Commercial or Industrial. Customers purchasing a water meter shall be
required to submit:
1. Completed service application form
2. Copy of city or county building permit application stamped received with an assigned
address or plat address. Temporary permits without an address will not be processed.
3. Check for amount of SDC and water meter fee
4. Additional payment fees for water service line connection, additional appurtenances, as
applicable
D. Irrigation Meters Only. Customers purchasing an irrigation water meter shall be required to
submit:
1. Completed service application form
2. Plans or drawings indicating location of irrigation service
3. Copy of city or county plumbing permit application stamped received
4. Check for amount of SDC and water meter fee
5. Additional payment fees for water service line connection, additional appurtenances, as
applicable
E. City reserves the right to review and compare fixture count building permit application
forms or submittals to final plumbing permit issued by the authority or agency to determine
final fixture count and appropriate diameter size water meter. Additional fees or charges
associated with upsizing to appropriate water meter diameter shall be assessed and collected
by city and may include additional charges associated with meter change-out. Failure to pay
all fees and charges associated with meter sizing may result in termination of service until
final payment is made.
V. Temporary Water Service
A. Temporary service for construction work will be rendered upon advance deposit of
connection charge, one month's estimated water bill, and payment on the first of each
month of all accrued charges. All Water SDCs shall be waived for temporary water service
in use for less than 24 months. No temporary service shall be installed for any residence or
building where permanent service connection may later be installed.
B. Water service for irrigation of newly planted landscapes for public authority right-of-way
requirements will be rendered upon advance deposit of connection charge, one month's
estimated water bill,and payment billing periods as invoiced. All water SDCs shall be
waived. No service shall be installed for any landscaping for private residences or buildings.
C. Any jurisdictional member of the Intergovernmental Water Board may request municipal
owned irrigation water (up to 2 inch diameter size) service rendered upon advance deposit
of connection charge, one month's estimated water bill, and payment billing periods as
invoiced. All water SDCs shall be waived. No service shall be installed for any landscaping
for private residences or buildings.
Page 2 Administrative Rule'Nac. 12.01.080-07-01 Effective Date: [Insert Herej
VI. Temporary Discontinuance of Water Service
A. Temporary discontinuance of water service for 30 days or more will occur without
charge when customer notifies city of date of intent, time period of discontinuance, and
provided that all bills or invoices are paid.
VII. Appeal Process
A. Customers may appeal the determination of water SDC or meter fees. Customers must
provide in writing justification for such an appeal and additional information regarding
fixture count,irrigation or fire suppression systems, if applicable.
B. The city engineer shall review the facts and make a determination within 14 days of submittal
of appeal. Any decision by city engineer in determining appropriate meter size and fees and
charges assessed based on the water SDC rate schedule shall be final.
Approved by:
Martha L. Wine, City Manager Date
Page 3 Administrative Rule No. 12.01.080-07-01 Effective Date: [Insert Here]
Administrative Rules
Water Emergency and Curtailment Plan,
Practices and Procedures
Rule No. 12.01.080-07-01
Effective xx-xx-xxxx
Upon finding that municipal water supply is incapable of providing an adequate water supply for normal
usage due to a drought, system failure or any other event, City Council may declare a water emergency
and require that water usage must be curtailed. The declaration shall include the effective date,reason
for declaration and level of prohibition declared. A declaration by the city manager shall be received by
the City Council within 14 days and may be affirmed, modified, or withdrawn by the council.
I. Water Curtailment Process
A. Curtailment planning is the development of proactive measures to reduce demand during
supply shortages as a result of prolonged drought or system failure from unanticipated
catastrophic events (for example, flooding,landslides, or contamination).
B. The goal of this curtailment plan is to have objective criteria that trigger actions that will
ensure sufficient water to meet water demands of the water supply system without
jeopardizing the health, safety, or welfare of the community.
II. Water Curtailment Stages
A. The City's curtailment plan has four levels of increasing severity.
B. Curtailment stages are triggered by criteria presented in the curtailment plan described
above.
C. Tigard Water Service Area customers will be notified of actions they should take based on
the level of severity connected to the curtailment plan.
Level I —Voluntary
City manager will implement Level I voluntary alert activation with the goal to reduce demand by
approximately 5 percent. Customers will be requested to voluntarily comply with the following
measures:
Initiation Conditions Resulting Actions
• General recognition of 1. Minimize landscape watering between 10 a.m. and 6 p.m. (period of
drought conditions in highest water loss resulting from evaporation).
Washington County 2. Water landscaping on alternate days (even numbered addresses water on
• Very hot, dry weather is even numbered days and odd numbered addresses water on odd numbered
forecasted days).
3. Implement other conservation measures, such as those suggested on city
website.
Page 1 _administrative Rile No. 12.01.080-0 7-01 Effective Date: [insert Here]
Level II—Limited
City manager will implement Level II limited alert activation with a goal to reduce demand by
approximately 10 percent. The city will prohibit the following activities or actions,with few exceptions:
Initiation Conditions Resulting Actions
• Drought Emergency for 1. Watering, sprinkling, or irrigating lawn,grass or turf.
Washington County Exceptions:
declared by the governor a. New lawn,grass or turf that has been seeded or sodded 90 days prior to
• Supply capacity is declaration of water shortage may be watered as necessary until
91 - 100 percent of established;
demand b. High-use athletic fields used for organized play;
c. Mandatory rotational watering plan may be imposed rather than an
absolute prohibition on watering if Level 11 declaration so provides.
2. Watering, sprinkling, or irrigating flowers,plants, shrubbery,ground cover,
crops,vegetation or trees except from 6 p.m. to 10 a.m.
3. Using water to wash,wet down, or sweep sidewalks,walkways, driveways,
parking lots,open ground, or other hard surfaced areas.
a. Where there is a need to meet public health and safety requirements,
such as to alleviate immediate fire or sanitation hazards; for dust control
to meet air quality requirements mandated by DEQ;
b. Power washing buildings, roofs, and homes before painting,repair,
remodeling, or reconstruction, and not solely for aesthetic purposes.
4. Washing trucks, cars, trailers, tractors, other land vehicles boats, other
water-borne vehicles,except by commercial establishments or fleet
washing facilities which recycle or reuse water in washing processes or by
bucket and hose with shut-off mechanism.
Exception:
a. Where health,safety, and welfare of the public are contingent upon
frequent vehicle cleaning, such as to clean garbage trucks and vehicles
that transport food and other perishables, or otherwise required by law.
Owners/operators of these vehicles are encouraged to utilize
establishments that recycle or reuse water in the washing process.
5. Cleaning, filling,or maintaining decorative water features,natural or
manmade,including,but not limited to, fountains,lakes,ponds, and
streams,unless the water is re-circulated through the decorative water
feature. Water features that do not include continuous or constant
inflowing water are not included.
6. Wasting water by leaving unattended hoses running.
7. Water line testing and flushing in connection with construction projects.
Exception:
a. Testing and flushing of critical water facilities.
8. Other actions that City Council determines should be restricted, consistent
with Level I1 situation,including any restriction or curtailment imposed on
city by water suppliers or applicable law, regulation,or order.
Page 2 strative Rule No. 12.01.080-F-01 Effective Date; [Insert Here]
Level III—Moderate
City manager will implement curtailment program elements with a goal of reducing demand by
approximately 20 percent. All of the following actions and activities are prohibited:
Initiation Conditions Resulting Actions
• Continued prediction of hot, 1. All actions and activities prohibited in Level II situations.
dry weather
• Supply capacity is 81 - 90 2. Watering of any lawn,grass, or turf,regardless of age or usage.
percent of demand
• Any other unanticipated 3. Watering, sprinkling, or irrigating flowers, plants, shrubbery,
groundcover, crops,vegetation, or trees.
reduction in supply or
distribution system capacity
4. Washing of vehicles other than in establishments that recycle or re-use
water in their washing processes.
5. Power washing of buildings,regardless of purpose.
6. Any additional actions that the City Council determines should be
restricted consistent with a Level III situation.
Level IV—Severe
City manager will implement severe alert with a goal to reduce demand by more than 20 percent or
more and maintain potable water supplies for human consumption,public health and safety.
Initiation Conditions Resulting Actions
• A major transmission line 1. All actions and activities prohibited in Levels II and III situations.
break, contamination of
multiple wells, a natural 2. City Council may impose any other restriction on water use or activities
disaster, or terrorist act that may require the need for water supplies, consistent with city water
resulting in deprivation of supply contracts, such as fireworks displays and other events that
water supply, or other create a risk of fire.
unanticipated catastrophe
that severely curtails water 3. City Council will consider any restriction recommended by the public
supply capacity works director or by any fire district serving the city.
• Supply capacity is less than
80 percent of demand 4. The city will inform customers where to obtain potable water if a
shortage or contamination occurs and will implement emergency plans
as necessary.
III.Public Information Program
A. Public information program elements for all alert levels will include:
1. Contact with local media outlets to publicize voluntary or required measures,potential
for water shortages or temporary interruptions to normal service delivery.
2. Post pre-prepared public service announcements and links to conservation tips on city's
website.
3. Provide notice on water bills or through utility bill inserts.
4. Provide handouts to field personnel with direction to remind customers of voluntary and
required measures and shortage status.
B. County dispatch phone calls or city "Code Red" automated voice phone notification systems
will be used to notify people within Tigard Water Service Area of the implementation of
curtailment measures for Levels III and IV.
Page 3 Administrative Rule No. 12.01.080-07-01 Effective Date: [Insert Here]
IV.Authority
A. Any water curtailment order by city manager or designee will be reviewed by City Council at the
session following issuance of order. City Council may affirm,withdraw, or amend the order.
V. Enforcement
A. City manager or designee shall have authority to enforce any water curtailment order.
Enforcement shall follow notification process and actions as indicated below.
1. First Violation—Warning letter to cease unauthorized water use within 24 hours.
2. Second Violation—48 hour notice before installation of flow restrictor that limits water
use;and a final notification process fee shall be assessed to customer billing charges as
noted in most current fees and charges schedule.
3. Third Violation—Tampering with flow restrictor shall result in immediate termination of
water service. Restoration of water service will require installation of flow restrictor and
a water disconnection charge for non-payment shall be assessed to customer billing
charges as noted in the most current fees and charges schedule.
4. Fourth Violation—Water service connection shall be removed from main water line. A
meter disconnection fee shall be assessed to customer billing charges. Reconnection of
water service shall be charged at rate of actual material and labor costs plus ten (10)
percent. All fees and charges shall be paid before reconnection is authorized.
VI.Appeal Process
A. Customers being terminated from water service due to non-compliance with a water
curtailment order may appeal to city manager regarding status of water service connection
and/or flow restrictions imposed. Customer may also appeal to city manager regarding fees
and charges imposed due to termination action.
B. All appeals must be in writing stating reason for appeal in a clear, concise manner and shall
include customer's request and reason to delay action regarding water service termination
within five business days. City manager or designee shall conduct an investigation regarding
facts as presented and provide a decision to customer regarding any further action by city
within 48 hours receipt of written appeal. All decisions by city manager are final.
Approved by:
Martha L.Wine, City Manager Date
Page 4 Administrative Rule No, 12.01.080-07-01 Effective Date: [Insert Dere]
Submitted at the IWB Meeting
By: ken tfezLnALL
Greer Gaston
Date: q`/Z Agenda Item No.:.�
From: Ken Henschel <Ken.Henschel@comcast.net>
Sent: Tuesday, May 08, 2012 10:49 PM
To: thermw@webtv.net
Cc: Greer Gaston; Charles Radley
Subject: COT 2012-2013 Budget
Chair Winn:
The Tigard Water District briefly reviewed the COT Proposed Budget relating to water, and noticed a
few items. We probably would have more comments, but the library closed on us, forcing us to cut
our board meeting short.
Water O eratin Bud et
-Page 171 "Effectiveness Measures" shows the 2012-2013 goal decreasing to 60%. We suspect that
is a typo and should read 90%.
-Page 172: We were curious why one FTE is required for a Backflow Cross Connection Specialist. It
seems like a lot.
-Page 172: We were curious why one FTE for Environmental Programs Coordinator is coming from
the water fund. One FTE seems excessive.
Capital Improvement Plan
-No comments
Water and Water Capital Improvement Plan Enterprise Fund
-Page 351: We were curious as to why money from the Parks SDC Fund (49425) is being transferred
into the Water CIP. Aren't Parks SDCs supposed to be dedicated to the purchase of park land?
I am unable to attend this IWB meeting, but wanted to make sure that you had our comments.
Best regards,
Ken Henschel
Chair-Tigard Water District
i
Submitted at the IWB Meeting
Greer Gaston By: key) f161sche/
Date: S--q -/Z- Agenda Item No.:
From: Ken Henschel <Ken.Henschel@comcast.net>
Sent: Tuesday, May 08, 2012 10:35 PM
To: thermw@webtv.net
Cc: Greer Gaston; Charles Radley
Subject: Administrative Rules 01 through 08
Chair Winn:
The Tigard Water District, at its regular meeting on May 7, 2012, briefly reviewed the proposed City of
Tigard Water Utility Administrative Rules, and have the following comments:
Rule No. 12.01.080-01
-Section I (CO): Discusses that the due date is not less than 14 days from the date the bills are
mailed. We feel that 14 days is not enough time for the bill to be mailed, received, processed,
payment mailed, and payment received and payment posted, especially if the property owner is on
vacation or ill. 14 days is not the norm for most utilities. Please give the property owner more time.
-Section IV (BE): Discusses that costs for any meter repairs (including routine wear and tear) are the
responsibility of the property owner. This seems to conflict with various provisions in Administrative
Rule #05. We suggest that routine repairs (and costs) of those city-owned meters are the
responsibility of the city. In the event of neglect, abuse, etc, the repairs should be the responsibility of
the property owner. We suggest changing this language.
Rule No. 12.01.080-02-01
-Section I (A) (1): An automated phone call is made to the phone number on the account. Many
people have disconnected their land lines and only use cell phones, however the city has no way of
knowing that, so their notifications will not reach the customer. Perhaps email notification should be
added to the notification criterion.
-Section I (A) (2): Specifies that an urgent notice will be mailed to the customer with 14 days of the
original due date. If you add up the various chain of notification dates, it is not possible to handle this
within 14 days. Also, if you add up the various dates in this whole Rule #02, they are a physical
impossibility. Pick a date and try it!
-Section I (CO) (4): Disconnect charges should not apply "even if actual water service termination is
not performed." Please remove that second sentence, as it is not reasonable.
-Section II (BE) (2): Why do commercial or multi-family customers get 30 days but residential
customer get much less time?
-Section III (A) (3): This is a sewer issue rather than a water issue, but one of our commissioners
noted that it is not legal to turn a delinquent utility bill over to the county for inclusion on tax bills, thus
creating a potential tax lien on the property over a sewer bill.
Rule No. 12.01.080-03-01
-Section I (A)(4): This section denies a customer multiple leak adjustments within a 3 year
period. But what about the customer (residential of commercial) that owns multiple properties within
the TAWS? Potentially they could have unrelated incidents at different properties. We suggest
changing that language from "customer" to "site."
-Section Ill: We like the idea of the IWB having this role in the appeals process, but we don't think that
the present IGA gives that authority to the IWB. The City is one partner in the IWB and cannot
1
arbitrarily change the role and duties of the IWB as spelled out in the IGA. This item should be added
to the list of changes being worked on for the revised IGA.
Rule No. 12.01.080-04-01
-Section I (E): We are confused about the wording and intent of the first sentence of this section.
-Section VS.(A): We dont like the with or without notice provision. In an emergency, no problem.
But for routine maintenance, reasonable notice should be a requirement. Perhaps a rewording?
Rule No. 12.01.080-05-01
-No comments
Rule No. 12.01.080-06-01
-No comments
Rule No. 12.01.080-07-01
-No comments
Rule No. 12.01.080-08-01
-No comments
I am unable to attend this IWB meeting, but wanted to make sure that you had our comments.
Best regards,
Ken Henschel
Chair-Tigard Water District
z
4
v /Submitted at the IWB Meeting
By: L7/P ) L7 �Tl�ll�
NlLtil
'' City of Tigard Date: �-q-/Z genda Item No.: -
Memorandum
To: Intergovernmental Water Board Commissioners
From: Office Manager Greer Gaston
Re: Page Omitted from Administrative Rules
Date: May 8, 2012
Your packets for the May 9, 2012, meeting contain the administrative rules discussed at your last
meeting.
Within the administrative rules, I think you are missing page 2 of the first rule, entitled "Utility
Services Billing and Payment Practices and Procedures." A copy of the entire rule is attached.
I apologize for the omission.
R '
Proposed Administrative Rule
or:
Utility Services Billing and Payment Practices and Procedures
Rule No. 12.01.080-01-01
Effective XX-XX-XXXX
The city bills for the following utility services: water, sewer, surface water management and street
maintenance. Bills are issued for all services on a monthly billing cycle. A schedule of when the
accounts are billed is available upon request.
I. Billing Cycle
A. The City shall read water meters every month. This could change based on inclement
weather or holidays. Meters will be read within one week of the 30 day cycle.
B. Bills will be processed within 7 days of the meter being read and either mailed to the
customer by United States mail (U.S. Postal System) or sent electronically if the customer has
signed up to request their bill via electronic delivery.
C. The due date is not less than 14 days from the date the bills are mailed.
D. Bills not paid by the due date fall under the Utility Services Delinquent Account Practices
and Procedures.
II. Payments
A. Utility bills are to be paid in full by the due date shown on the original bill unless other
arrangements have been made in advance. Numerous payment options are available using
cash, check, cashier's check, money order or credit card (Visa,MasterCard or Discover):
1. On-line by major credit card at www.tigard-or.gov
2. By phone using a major credit card at 503-718-2460
3. Automatic withdrawal from checking or savings account
4. At Tigard City Hall utility billing counter, 13125 SW Hall Blvd., 9 a.m. - 5 p.m., Monday
through Friday
5. By mail at 13125 SW Hall Blvd,Tigard 97223 or PO Box 3129,Portland 97208
6. Drop box locations are available for check or money order payments:
a. Drop box in the public works parking lot at 8777 SW Burnham St.,Tigard
b. Drop box at Tigard City Hall at 13125 SW Hall Blvd.
c. King City—City Hall at 15300 SW 116th Ave., King City
d. Postal Connection at 16200 SW Pacific Hwy Ste. H,Tigard
B. If payment is less than the full amount owed, the payment will be applied proportionately
among the four utility services. Any notations on checks with the intent of affecting the
application of payment or waiving of city rights shall be null and void.
C. Electronic payments via the customer's online banking may take up to two weeks to process.
III.Payment Arrangements
A. If a customer is unable to make full payment by the due date, they must contact the utility
billing office at 503-718-2460 prior to the due date to make other payment arrangements.
B. Payment arrangements or extensions of credit shall be at the discretion of the finance
director or designee.
C. If a customer has received credit for a leak or any other adjustment and is unable to pay their
bill, they may enter into an extended payment plan with the city. A customer will be eligible
to use a payment plan only if new bills are paid in full by the original due dates.
D. The payment plan for any back charges shall be set up in equal monthly installments.
Page 1 _administrative Rule No. 12.01.080-01-01 Effective Date: (Insert Here]
E. The payment plan will not extend beyond one year from date the plan is entered into.
IV.Other Fees and Charges
A. Returned Check Charge: A charge will be added to accounts for any checks returned from
the bank unpaid for any reason. The charge shall be set by resolution of the City Council.
B. Repair or Replacement of Water Meters and Services: Once installed, any costs associated
with the repair or replacement of damaged or missing meters and services will be charged to
the owner of the property. Such costs may include but are not limited to gaskets, meter box,
lid insert, meter,pressure regulator valve, related labor, equipment,vehicle, and material.
V. Utility Charge Adjustments and Payment Agreements
A. Errors in billing or collection shall be corrected by the city in a timely manner. Resulting
credit on account or refund shall be made as expeditiously as possible.
B. Disputed bills or other collection transactions shall be dealt with as follows:
1. The finance director, city manager, or designee shall review a written report of staff
findings and weigh evidence presented by the customer before making any waiver.The
finance director or designee shall have authority to waive up to$500.00 and the city
manager or designee shall have authority to waive up to$2,500.00 in utility charges.
2. Waivers may be considered based upon a written request from the customer stating the
reason for the request. Waivers shall only be granted by showing good cause. Good
cause may include but is not limited to correction of user or account information, failure
of city to send a bill, demonstrated failure of user to receive a bill, correction of
measurement of either fixture units or equivalent service units and adjustments to time
in which requester became the user. Waivers may include charges for returned checks,
disconnection or utilities. All waivers granted shall be reported to the Intergovernmental
Water Board each month upon their request.
3. The city may enter into a payment agreement with a customer to facilitate payment of
delinquent utility charges. Such agreement shall not exceed the term of one year, current
charges must be paid when due,and the legally binding agreement must be signed by
both parties. Breach of such an agreement by the customer shall result in further
collection efforts. Payment agreements for amounts over$10,000 must be approved by
the Tigard City Council.
VI.Appeal Process
A. If a customer is aggrieved by a billing decision, the customer may appeal to the assistant
finance director.
B. The appeal must be in writing and must detail the customer's reason for appealing the
decision. Supporting documentation must be included. These documents shall be delivered
within 30 days of the original billing decision to:
Assistant Finance Director
City of Tigard
13125 SW Hall Blvd.
Tigard OR 97223
Approved by:
Martha L. Wine, City Manager Date
Page 2 kdrainistrative Rule No. 12.011.080-01 01 effective Date: (Insert Elerej