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07/14/2005 - Packet AGENDA TIGARD LIBRARY BOARD THURSDAY, JULY 149 2005 - 7:00 P.M. TIGARD PUBLIC LIBRARY—CONFERENCE ROOM 13500 SW HALL BLVD. TIGARD, OREGON 1. CALL TO ORDER Turley 2. ROLL CALL: BURKE DIAMOND KELLY LIDMAN NGUYEN SMITH THENELL TURLEY 3. Election of Officers Turley 4. Approve Minutes of June 9, 2005 Turley 5. Agenda Additions and Deletions Turley 6. Call to the Public Turley 7. Monthly Report for June 2005 Barnes 8. Strategic Plan Update: Barnes - Review activities matrix for FY 05/06 9. Policy Review: Barnes - Reference Policy 10. WCCLS Barnes 11. Library Budget and Operations Barnes 12. Board Communications All (Reports from Board members on community and citizen activities) 13. Other Business All 14. Adjournment TO ENSURE A QUORUM TO CONDUCT BUSINESS,PLEASE CALL CONNIE MARTIN OR MARGARET BARNES AT THE LIBRARY (503-684-6537), IF YOU ARE UNABLE TO ATTEND. A endariterns<rafor'future meetpigs- - . w g. 5r =;SFr a•r -ate,�°. a 3 s.. <m a i' f y x 7 F' Mp -01 �i s, yn TIGARD LIBRARY BOARD MINUTES June 9, 2005 Call to Order: 7:01 p.m. Roll Call: David Burke (departed at 7:30pm), Marvin Diamond, Sue Kasson, Ruthanne Lidman (alternate) and Jan Thenell. Staff: Cheryl Silverblatt and Connie Martin. Introduction to Janet Weber: Janet Weber was unable to attend the meeting. Minutes: The Board discussed the April.and May minutes. A correction was noted to the April minutes. It was moved by Diamond and seconded by Burke to reflect the amendment to the minutes of April 14, 2005 that Cheryl Silverblatt will staff the June 9 Board meeting. Motion passed unanimously. It was moved, by Burke and seconded by Kasson to accept the minutes of May 12, 2005 as submitted. Motion passed unanimously. Agenda Additions and Deletions: Postpone the introduction to staff member and reschedule for future Board meeting. On behalf of the Tigard Public Library staff, Cheryl Silverblatt heartedly acknowledged and expressed thanks to Sue Kasson for her service to the Library Board and her support of the library over the last eight years. Call to the Public: None. Policy Review: The Board discussed-the revisions to the Exhibit and Display policy. After discussing questions about political affiliation information, it was noted that the Board requested copies of the postings policy. After accepting the added statement for Works of Art on the Gift Policy, Diamond moved to accept and send the Exhibit and Display Policy and the Gift Policy to the City attorney for review. The motion was seconded by Thenell. Motion passed unanimously. Library Budget and Operations: Silverblatt reported that the City Council and Budget Committee, in their budget reviews, were unable to fund the 1.5 FTE positions the library requested in the 2005/06 fiscal year. The City requested additional planners tohelp facilitate the Council's downtown revitalization goal. Silverblatt explained that library staff understand the logic and accept the decision. Library staff will continue to work through scheduling challenges.. Hours of operation may need to be reduced by four hours per week. The City's goal would be to maintain Saturday and Sunday hours with the possibly of reducing hours during the week. Strategic Plan Update: The library is in the process of developing a matrix to show the progress and timelines of activities for the objectives to the five goals of the five-year Strategic Plan. The library's management team is working on staff responsibilities for the activities of the plan. This will be reported to the Board at a future meeting. May Monthly Report: Silverblatt reported that library service and usage continues to grow. This growth represents increased materials being checked out and added to the collection and new cards being issued. The Readers Services staff is working to provide the public with adult programming especially with offering computer classes. The 10th Annual Adult Reading Program is running in conjunction with the Children's and Teen Summer Reading programs. The library is offering free book bags with sign-ups to the adult program. The children's program theme is Dragon, Dreams & Daring Deeds and the Teen Summer Reading Program theme is Joust Read! WCCLS: Discussions at CLAB and LDB continue on the governing structure of WCCLS. Several models are being reviewed. The goals is to develop a governmental board that would more effectively guide the Cooperative. Board Communications: Lidman mentioned that the State Library Board meeting with State Librarian Jim Scheppke will be held at the library June 17 from 9:30am to 12:30pm. This meeting is open to the public. Diamond asked if there was a Spanish speaking group that meets at the library. Silverblatt responded that a Readers Service staff member is working out details to bring a group to the library to meet and speak English and Spanish. The intent is for each group to develop skills each group can use. Other Business: Sue Kasson announced on, behalf of the Library Board that the Board appreciates Cheryl Silverblatt filling in during Margaret Barnes' absence. Adjournment: The meeting adjourned at 7:53 p.m. The next meeting is scheduled for July 14, 2005 at 7:00 p.m. in the Conference Room at the New Tigard Library, 13500 SW Hall Blvd. I� WORK INDICATORS JUNE 2005 JUNE 2C JUNE 2003 Circulation Total (from WCCLS) 71,835 57,570 56,265 (Self-Check machine) 5,104 2,975 3,176 Days of Service 30 30 30 Average Daily Circulation 2,395 1,919 1,876 Hours of Service 252 262 291.5 Materials Circulated per Hour 285 220 193 Increase in Circulation +25% +2% -5% Materials Added 2,717 1,952 1,071 Materials Withdrawn 900 462 1,347 New Cards Issued 571 402 315 Cultural Passes Program 542 (YTD) 714 (YTD) 575 (YTD) 67 (Month) 69 (Month) 51 (Month) Adult Programs 206 0 73 (Number of sessions) (17) (0) (2) Preschool Story Time 450 283 65 (includes Pajama Time) (Number of Sessions) (8) (6) (1) Toddler Time 0 168 19 (includes Book Babies) (Number of Sessions) (0) (7) (1) Special Programs 669 233 495. (Number of Sessions) (17) (8) (7) Children's Computer N/A 74 61 Word Processors(stand alone) N/A 111 140 Internet Access Station Users 7329 5,020 5,982 Hours of Use 5246 2265 2218 Typewriter Users N/A 15 2 Visitors (Gate count —, by 2) 33,883 22,692 22,606 Increase in Visitors +49% +.004% -4% Fines/Fees Collected $8,897.35 $5,990.92 $5,030.40 Connie Martin- REFEREN'CE SERVICED pOLICY.doc D DAE REFERENCE SERVICES POLICY Tigard Public Library 3 I. Philosophy of Service Good reference service involves identifying the patron's information need and proceeding to fill that need accurately, efficiently and courteously using the resources available to the librarian in print and/or electronic format; also to include consultation with colleagues and referral to other agencies if necessary and appropriate. The Library's building will not serve as a boundary to reference service so that inquiries will be accepted electronically, via FAX and telephone, as well as those made in person. II. Definition of Reference Service Reference service takes a variety of forms including direct personal assistance, use of directories or signage, exchange of information found in a reference source, readers' advisory assistance as well as assistance with direct end-user access to library computers and electronic resources. III. Reference Standards A. Librarians will assist patrons in the use of the Library's resources and teach basic research skills when needed and/or requested by the patron. B. Librarians will handle all information requests. If information is available, it is-provided to the patron without judgment on its worth or significance. C.. Each information query will be considered to be of equal merit regardless of the age, gender, ethnicity, disability, sexual preference, English language proficiency or status of the individual making the query. D. Librarians will provide bibliographic verification of items both in the Library and not owned by the Library and will assist patrons in obtaining materials through interlibrary loan when appropriate. E. Librarians will rely upon information obtained from authoritative sources to ensure accuracy. Staff will avoid giving personal opinions, philosophy or evaluations of information. Citations for information found will always be provided. IV. Parameters of Service A. Maximum time to be accorded in-person patrons will be determined by the pace of activity in the reference area, the number of available staff and the librarian's professional judgment as to the library's capacity to fulfill the patron's needs. Connie IVlartin - REFERENCE SERVICF" OOLICY.doc B. Using experience and professional judgment, librarians will refer those questions deemed beyond the scope of knowledge or resources available to the "second level reference" service. This service is provided through the State designated regional centers. C. Telephone reference is intended to provide short, factual information and therefore be of relatively short duration. When the demands of in-person service exceed staff time available, callers will receive a message explaining that a librarian will return their call as soon as.possible. This means that in-person patrons will receive priority over those calling on the telephone or sending a query via email. D. With the implementation of virtual or "chat" reference service, librarians will provide real-time response to queries using web- based email technology. On implementation, schedule and length- of-session boundaries for real-time service will be established and publicized. Cs 6-05 JUNE 2005 Management Overview - Circulation Total Total CheckOuts Prior Year Percent Library CheckIns CheckOuts Renewals &Renewals Checkout Total Change Banks Public Library 3,241 3,100 763 3,863 4,255 -9.21% Beaverton City Library 106,402 117,539 33,705 151,244 156,633 -3.44% Cedar Mill Community Library 75,995 84,003 27,399 111,402 99,500 11.96% Cooperative Administrative Office 140 135 86 221 264 -16.29% Cornelius Public Library 4,449 4,993 932 5,925 4,728 25.32% Forest Grove City Library 20,400 21,273 3,715 24,988 23,816 4.92% Garden Home Community Library 9,767 9,803 3,379 13,182 14,807 -10.97% Hillsboro Libraries: Shute Park 41,360 44,137 13,899 58,036 62,645 -7.36% Tanasbourne Branch 76,707 81,334 21,447 102,781 102,555 0.22% External Loans (ILL) 242 597 23 620 601 3.16% Library Outreach Services 1,689 1,354 257 1,611 1,527 5.50% Oregon College of Art and Craft 174 208 140 348 354 -1.69% Sherwood Public Library 16,432 16,806 4,033 20,839 20,295 2.68% Tigard Public Library 52,965 58,966 12,869 71,835 57,457 25.02% Tualatin Public Library 27,844 28,598 6,442 35,040 33,026 6.10% Tuality Health Information Resource Center 166 197 56 253 289 -12.46% West Slope Community Library 15,875 16,659 5,810 22,469 20,888 7.57% Totals 453,848 4891702 134,955 6245657 603,640 3.48% F:\WILI\Wilireports\July 05 mngmnt ovrvw.xls\7/6/2005 January -June 2005 Management Overview - Circulation Checkouts Jan-Jun. '05 July-Dec. 104 Total FY04-05 Total FY03-04 % Library January February March April May June Checkouts Checkouts Checkouts Checkouts Chante Banks Public Library 3,090 2,864 3,265 3,280 3,116 3,863 19,478 19,336 38,814 40,074 -3.14% Beaverton City Library 139,827 129,214 146,001 140,647 137,635 151,244 844,568 856,442 1,701,010 1,759,458 -3.32% Cedar Mill Comm. Library 96,138 93,362 106,149 99,759 102,576 111,402 609,386 563,281 1,172,667 1,098,927 6.71% Cooperative Admin. Office 223 165 169 152 207 221 1,137 1,344 2,481 3,797 -34.66% Cornelius Public Library 3,976 4,076 4,689 4,930 4,938 5,925 28,534 27,001 55,535 46,779 18.72% Forest Grove City Library 24,761 22,070 25,820 24,012 23,789 24,988 145,440 132,299 277,739 261,880 6.06% Garden Home Comm. Library 13,407 13,442 12,467 13,831 14,308 13,182 80,637 78,930 159,567 144,287 10.59% Hillsboro Libraries: Shute Park 54,805 51,803 60,304 55,139 51,205 58,036 331,292 323,597 654,889 660,620 -0.87% Tanasbourne Branch 95,482 88,174 99,166 98,978 91,712 102,781 576,293 552,013 1,128,306 1,051,958 7.26% ILL 634 322 895 798 689 620 3,958 3,099 7,057 5,765 22.41% Library Outreach Services 1,409 1,270 1,573 1,368 1,335 1,611 8,566 8,941 17,507 18,002 -2.75% Oregon College of Art & Craft 419 997 1,045 639 389 348 3,837 4,134 7,971 8,801 -9.43% Sherwood Public Library 19,515 17,787 20,177 19,716 18,860 20,839 116,894 112,865 229,759 223,113 2.98% Tigard Public Library 65,225 59,980 . 70,747 67,147 63,464 71,835 398,398 329,906 728,304 652,004 11.70% Tualatin Public Library 33,121 31,553 35,008 33,378 31,921 35,040 200,021 198,324 398,345 367,701 8.33% Tuality Health Info. Resource C1 304 280 298 197 342 253 1,674 1,454 3,128 3,262 -4.11% West Slope Comm. Library 17,708 17,221 20,788 19,253 19,388 22,469 116,827 114,439 231,266 237,284 -2.54% Totals 570,044 534,580 608,561 583,224 565,874 624,657 3,486,940 3,327,405 6,814,345 6,583,712 3.50% FAWILI\Wilireports\jan june05 check0UTS.x1s\7/6/2005 Tigard Public Library Strategic Plan 2005-2010 e e - .e e6 e . e ... �r G °A1� " -e2i"le and v I "hav�e current arrd>: ul`ar .atenal a a gar to rma u n, i i nt "u mitt ,_ Q. ,�.,P ,1�� ,,<. _..�� ,. d ,.- __. � ��► s..�v. v __fie _�,�o� �� ea,.it�.� .s�ff',c e �. � s est-their Objective: To meet the demand for popular XXX XXX items, develop a plan for each format to specify how many copies of a popular title will be purchased, based on the number of patron requests on that title. Activity: Assess holds list each week Activity: Check national bestseller lists for number of holds and ratio wrt. Tigard copies - check sizzler list every Monday - check local Bestseller list(Oregonian) - increase browsing/bestsellers collection - investigate-if Polaris can fill Tigard holds first - approach WCCLS libraries to pursue coop. buying and develop holds to purchase ratios a>>;. y�GQAL,:2•�,}d?eo le.kn-Tr�ar." ,will flnd:dts tas s�Lcbra -web- rtesand""r nt reoar es.d si ned`°t e� �eir'ex reds d"a terestsrn cur"en o ►cs�a: =timel. -titles, � .. _... �..,. . , §,:`�,z ..�.��....0�a.��. , ..d�._ .. .,_ ,. . .,.�._� ��,.n_ s. . .,"�.,� c e. _,��m.��,.th Objective: Begin accompanying 90% of library XXX programs with special displays and promotions that feature our various collections. Activity: Work towards better communication between program planners and Tech. Services Activity: Prepare and submit articles on collections to Cityscape and newspapers Activity: Review display spaces/cases, locations Activity: Let patrons know where items are through use of collection code in OPAC Activity: Use display cases in library entryway to feature revolving displays of collection by theme Activity: Create display committee with staff and talented volunteers to create and maintain fresh displays Objective: Develop and implement display XXX XXX schedule for 2nd floor areas. Activity: Decide on topics for a specific period 1 year, rob. Page 1 Tigard Public Library Strategic Plan 2005-2010 � . r . . . - o e . o . 0 0 0 : e : o • o • a . . - - - . Activity: Tie in with program planning calendar, as well as seasonal events and holidays Activity: Coordinate with ordering schedule, for benefit of Tech. Services Activity: Survey patrons for topics of interest Activity: Sign up to host rotating displays created by other organizations,groups,etc. Activity: Tie in to non-library community events,such as the Balloon Festival Activity: Use eye-catching props in addition to books for displays Activity: Use locked glass case for displays using non-book items as mentioned above or work with Foundation/Friends to acquire case specifically for this ..'"xe,'+a".'�, .. � ¢� . ,"..-. . " $ .. .f GOAAL.3:=,Ad�lts3 nd: outh''�n.Ti ard;,,.llrhae .r r ua�l I to.th m-o- t t yes,of�currentin,.erest.�to�st�mulate�r:,ea��n for,>ersonat.:eno.;.menuarrc!»enrichment-:�,,:<�^,>z_ Obiective: Provide at least one regularly XXX scheduled Book Discussion group for Adult readers. Activity: Develop book discussion groups for fiction and non-fiction readers Activity: Develop online book discussion group(s) Activity: Promote topic or subject for discussion over a long time period,online . . . a book discussion blo ? Activity: Invite local experts to talk about books of interest to them or in their field of expertise Objective: Provide at least one regularly XXX scheduled Book Discussion group for Young Adult readers. Activit : Same activities as Objective above Obiective: Increase both in-library and remote- XXX site program attendance by 15% each year.' Activity: Investigate the possibility of a roll- away sign w/letters to put outside, near sidewalk or bus stop Activity: Offer classes in cooperation w/PCC Activity: Solicit donations to support author programs Activity: Explore options for remote program sites and displays Page 2 Tigard Public Library Strategic Plan 2005-2010 . . • . ssig n. ,d rr - . - Cdrn d:... ...,,s::a.., <� ..,,. a:G.U,4L4, Peo l,:e ustr�dutreach.Seruces writ hive:rnfo .atroi�and P csure mater is avarl 13 xth .., p � 9 ,.�..<...,..,. ..^, ._.�,�_ _...�, .. �, ... ...�.... -„..,---.._..,.r,a^ .,.,...,_,.ab,etQ,., rn�ts.�andfan ua” Ais�artd�ii ,suff�c�rt�quanfatr�s,�fam Objective: Develop protocols and procedures for XXX XXX identifying Outreach patrons interested in current popular titles. Activity: Article in newspaper or program on TVTV Activity: Cooperate w/Tigard Senior Ctr., Regal Courier,Summerfield to identify outreach patrons Activi : Identify homeless family shelters for outreach Obiective: Begin identifying Outreach patrons XXX interested in receiving current and popular materials through the Friendly Visitor service. Activity: Conduct readers advisory interview with all current and new Friendly Visitor patrons Activit : Increase volunteer pool Activity: Combine summer youth program with Friendly Visitor service Activity: Investigate drop collections for local nursing homes and residential facilities Activity: Provide laptop w/access to WILI catalog for Friendly Visitors to place holds and provide better information to Friendly Visitor patrons about current titles C r D6�. "fie l=t7RMA'�IQN. ., ...„ ,.,.,.:. ;� ,,,;,. .�, �' "�.=�*:�;: -;P "� ,� <,s• m�" _ .,,.€=.�„., �<.:. x's� ^ t hes;rra� .#. ,�,. . „, e,.,�'l�.,,....,,.,.. .......-.�.._., >, ,.m„n_„�..,_,. :a.��, n..,�;,.Itran rr ormattor%.re`s•urces,omeet.t,err edu.- trop"" and en e�airi t needs r of yd:ta�.fa it. Objective: At least 80% of library users will get XXX the information they need within 24 hours. Activity: Market our existing phone and e- mail service Activity: Investigate providing fax service for the public Activity: Market the service for sending faxed reference questions from home or other remote sites Activity: Investigate implementing a dedicated phone line for telephone reference questions Activity: Investigate dedicating stafffor telephone and e-mail reference questions Page 3 Tigard Public Library Strategic Plan 2005-2010 Activity: Develop a"core" list of FAQs and basic answers that all Public Service staff could answer. Staff would be trained to answer these questions so that patrons do not have to be routed or transferred around to other desks for basic info Activity: Promote"Ask a Librarian" e-mail reference service through the Library's home page Obiective: Answer at least 80%of all patrons' XXX questions to their satisfaction. Activity: Purchase more non-fiction materials Activity: Increase and improve signage. Place signs around the library indicating where to get info., help, services, materials, and where equipment is located Activity: Develop pathfinders and other types of brochures that would highlight FAQs Activity: Create a dedicated Information Station or"floater' (staff person)who walks around through stacks and computers,etc. and offers assistance to patrons Objective: At least 80%of people who use the XXX library on-site will,find an adequate number of computer work stations to meet their information needs. Activity: No activities were listed Lb ausers.wrll.have.a t GC SS Orang e an ex y anded Objective: Increase the use of electronic XXX XXX databases, both remotely and in-house,by at least 15% annually. Activity: Create pathfinders to market available databases Activity: Create pathfinders to provide instructions on how to use databases Activity: Market the databases on our website Activity: Improve library website to allow easier access to our databases Objective: Increase the number of library users XXX XXX who access the Library's web site by 20% annually. Page 4 Tigard Public Library Strategic Plan 2005-2010 FY lepmj- 0,6/07 08/09 id 05/016 071M 09110 T Completd Activity: Investigate library toolbar specifically for TPL, connecting Internet users to our Web a e via this toolbar Activity: Develop a more marketable URL, snazzier name Activity: Improve links, make them more relevant to Tigard users(include local info, community links, uni ue-to-Ti and info Activity: Investigate linking our website from other community agency websites Activity: Create paper bookmarks that would promote the TPL website Activity: Distribute paper bookmarks at school and other outreach visits Activity: Put our web address on book bags we sell or give out at programs Activity: Investigate providing TPL website, services and programs on the"date due" receipts(message could change frequently depending on services/pro rams ; r_:< sG AL;3:�Youth�►n �<and wilt.haye�r ad "�accessto=':m tenals3a d-of`rm ion-�n� varret � f.�ormats.5t: t wilt. I' '; mit d �c<'r, r 1[s hcom e�velo --bas esea}chSCci ete�:hom orfs assn n .tints:: {heir,.-. ^L e .yr; .. t..-. Y,,,,, ..., o- .. ._. -. _..,,6 .,.« n-. ...,. ,,:.'a,<ai.'w<•g +„F xr q.a$.'r..,%.,..,.' ?'.j,�-ss;_J,.cC> r rrn tan needs. �; =�: 4r; Obiective: Increase circulation of youth XXX XXX materials by 20% annually. Activity: Purchase more materials in multiple formats(books to DVD to CD to audio cassette Activity: Investigate shelving juvenile series together as series instead of individual) Activity: Include more holiday picture books in the holiday section (all holidays, by holiday) Activity: Hire part-time youth outreach staff to be the school liaison to work with teachers to get assignments alerts,subject material focus, etc. Activity: Establish a task force to select homework links, develop pathfinders,create brochures with FAQ homework info, etc. Activity: Investigate addition of homework- related databases such as America the Beautiful to the other online resources Page 5 Tigard Public Library Strategic Plan 2005-2010 Activity: Investigate linking TPL website to school websites so students can access their homework assignments from the library Activity: Provide multiple copies of homework-related encyclopedia sets such as America the Beautiful, From Sea to Shining Sea,Worldmark of Nations; make one set circulating and other reference Activity: Establish a"blog"or"chat"service to communicate with school teachers about assignments, availability of materials etc. a 600406 ,.,,a. ,�� ... .....,,,-:<�...��...�"�„�;;.,.�:-.,..ter GOAL>4.--.Seniorcft�zens[n:=the"Tl�bra, s:serv�cer-ea wilLhave,access<trnformation matec�als;:and ro n4 "i .vane: .of�focmats:that�meet.the�. ducat on iFa ,cl.enterfa�nment needs _ ,., . .. ._. r L . Obiective: Begin to increase the number of XXX XXX programs targeted to senior citizens by 10% each year. Activity: Develop an LSTA grant to establish an ongoing popular program series for seniors to include providing transportation for seniors Activity: Establish a task force to survey patrons to find out seniors'preferences. Task force to identify community partners and community resources for seniors Activity: Create a seniors advisory group to help develop programs ,Q <G ,N1t111.O`NSk. `. .:,:..,.,a,... _ E ? „„..e c' taa. :, .;.:� ”`"a:.�.;,,,;..��s E::^' .,; �a ...,N:h�;.,..._.,.„ . ,at,:"a e-:.:,::�.,..�, ,..�-. �,`:1'iG;,. per, ,. ar ,. ..N%'-,..31r:,;a L'• �."."^,?'Ys•.:, 5«;....; ,GOALhe. eo" a-dswiit° Vie. 9° :5•, .:i^C„r.�itis, � :" e of Ti ha. a- tale oto=host ►sc�yssGonstiand various ca muni ...even to"meet#herrneedf a rxcomMunit 'in'teraction:: . .-�.ti.,,�:. r wr r,,��erF. . - Obiective: Increase the use of meeting rooms by XXX XXX communitymembers/groups b 10%each year. ' Activit y: .PIC to show conf. rooms to public if Connie M.isnot available Activity: Informational sign in front of each conf. room to market room Activity: Market rooms in Cityscape Activity: Signage or display w/handouts outside the Community Room to show groups/individuals how to sign u Objective: In partnership with organizations or XXX XXX individuals, provide quarterly displays and exhibits designed to reflect the full range of diversity in the community. Page 6 Tigard Public Library Strategic Plan 2005-2010 TY :C ni0i 5/06 MOT a Activity: Market library rooms and grounds to chamber, business groups, Tigard-Tualatin School District,senior, cultural - send letters to organizations to describe exhibit possibilities - Visit civic and business groups w/presentation to promote library facilities - promote partnerships via newspapers - establish connection w/library&groups Obiective: Cultivate at least three community XXX XXX groups yearly to promote appropriate activities in the Library Community Room and plaza. Activity: Promote activities of organizations and events such as TAHPA and CPAH, Career Day, Parent/Child Resource Fair - open house to community to promote room - invite individual groups to view spaces— ossible library tours s ...,&, ,b.Vt':PeY'r„`+...;w..,.:, ;....,;,,o-^K'• .”. .wcFnr , .., h .,` ._'3v,: �GOAl�2,,nPeo ,le in�,v� ar�#�wrll find.cornfotta � aces to anc»,a un ;lrbCa: .fa.meef�,fh,e�rr,:ea'din` '.educatrc�n=.and irlformatiort.nee�t anal#o''ro�rde',t� ortun ties�forx>commu.r '' 'feractron°:, .� .:. ;,.:,, .: Objective: Increase visits to the Tigard Library XXX XXX by 10%annually. Activity: To increase visits - library card sign-up promotion (Sept) - outreach to schools—campaign - increase class visits - senior visit the library day—transportation alternatives - hosted events for non-English groups - low-income housing—host event - movie night - library bookmark contest - spelling bee, battle of the books - mock Caldecott awards - sleepovers - library newsletter - music and art events "Fn y6OAL�3.-' r l be aw re,of the fibra: _asa. .ta n rrna on and:cultural n tit t° n.' �-�. #spa, a r o y s u io Obiective: In a survey conducted annually,65% XXX XXX of Tigard residents will indicate that they know where the Tigard Library is and have used its services(either on-site or online)during the past 12 months. Page 7 Tigard Public Library Strategic Plan 2005-2010 Activity: Survey in water bill/web page/Cityscape Activity: Outreach to community events w/survey as part of visit 77 Activity: Outreach to organizational activities w/survey as part of visit �N .. r�rw :�;,._ Al < 9 ,yam >„� g3 Y. S { OAL:'I:: T eo'Ie,of.:°T� ard' ill.) n he-ski{I ,sG e, s.need �a r to.' v�. ,{ Objective: Increase attendance at Internet XXX XXX searching classes 10% annually. Activity: See activities listed below Obiective: Increase attendance at classes on XXX XXX using online database available on WILINET 10%annually. Activity: Create a series of virtual classes that patrons can access through web a e Activity: Develop a core of staff from diff. divisions who can teach computer classes Activity: Expand class topics to attract more people: using eBay;classes for teachers only;family classes for parents and children, online safety including keeping kids safe and identify theft/security; genealogy online Activi : Provide online sign-up for classes Activity: Have signage/flyers near computers that advertise classes Activity: Have more visible flyers on classes Activity: Start a Library newsletter that includes advertising classes I Activity: Use e-mail lists to promote classes, including schools, homeschoolers, people Who are turned away from classes; businesses Activity: Market classes to bus. community Activity: Develop curriculum for Internet, Polaris searching and other basic classes to provide consistency and make it easier for more staff to teach Activity: Use volunteers to teach classes Objective: Begin an annual evaluation and XXX update resources for patrons on finding and using online information. Page 8 Tigard Public Library Strategic Plan 2005-2010 . . • . ss ign• . Date:- Qdmrbehtt,' Ideas 'T ompleted. Activity: Assign updating resources on Info. Literacy both print&online to specific staff Activity: Develop a schedule for updates Activity: Provide signage identifying Internet computers Activity: Provide better instructions for Print Manager,attach them to each computer Activity: Consider having a library webpage that can be updated by Library staff Activity: Assign subject areas for web links to staff who will maintain links Activity: Use library web links page to_default page of the Internet stations Activitv: provide links to online tutorials on Library web a e - Activi : Improve and update entire Library web a e to make it more user-friend) Activitv: Add Information Literacy page to Library web a e er ar' ww a � oit ,o T d ri!i n w' try . � ec n rid `se "fth - Objective: Begin offering at least six classes XXX XXX each year on evaluating web sites. Activity: No activities listed Objective: By June 30 of each year,create a XXX XXX series of both print and online aids to help people find the most authoritative resources available on high-demand topics. Activity: To create pathfinders,begin with New York Times Bestseller list,Oprah list, top requested items of patrons Activity: Assign topics to individual staff to develo .f,>ri .-a 1;OA_x . Objective: Offer monthly basic computer skills XXX XXX classes for senior citizens. Activity: Develop curriculum for classes Activity: Recruit library staff to teach classes Activity: Research best methods for teaching computer skills to seniors �'eg4.4r: Mz.k., I_, At_1 hee ea a ..Tr a.dwi IT ave'.acce 'soseom',u,i, I = r" N,.^ - :- ": : hnrc:.drverst .'a- .t ex i''re�and�cele�kirafe�cujfur I e '^. :, �W PL%,, Page 9 Tigard Public Library Strategic Plan 2005-2010 • . � . . - Objective: Increase attendance at the library's XXX cultural programming by 10% annually. Activity: Find out what cultures are represented in Tigard Activity: Focus on adult programs(music and art Activity: Develop marketing strategy for desired audiences Activity: Develop bilingual marketing materials Activity: Employ ALA cultural awareness monthstevents as guidelines Activity: Advertise events coming up later at current events Activi : Find out where to best advertise Activity: Outreach to identified cultural groups through sites(apartments, health centers, bakeries,churches Obiective: Highlight at least four different XXX XXX cultural heritages each year through cultural programs, displays and/or activities. Activity:.Use ALA cultural awareness months/events Activit Holidays Activity: Provide exchange City displays Activity: Displays with programs Activity: Staff could greet public in the foreign language of the month �h�.unde_stand�n ,of�therr;;aw rcufitu� herita a s.�well.kas.t a=�cultures,;:of:others: -==;,-.:.,�:, ��,o:�„.. � Objective: Begin to increase the public's use of XXX XXX the library's local history room by 10% er .ear. Activity: Build a Local History core collection Activit : Market collection and room displays Activity: Give more-access through programming Activi : Working w/TAHPA, digitize photo collection Objective: Begin to increase by 10%per year XXX XXX the number of cultural resources at the Tigard Library, such as programs,displays, links on the Library's web site and Foreign Language books and magazines. Page 10 Tigard Public Library Strategic Plan 2005-2010 ommeritsl Ideas: Activitv: Deaf and/or hearing impaired community programming Activity: ESL conversational groups Activity: Food festival Activity: How to find subtitled or non-English materials—develop materials Activity: Website links, etc. z z ... r 3 ,,, - .- GU/AL.3�=Comcnurut r:and=educa_f�obal-. rou s willestabtish a nershy s.w►h t e.T# and Public> br: o., K ri. - :` _ �... _. ._ _. - . ._ -,�_-�.. .__ ._ .� �_. . _ �� .� L� a a� �ncfiea.��uthe��ornmu�aat:sz,�ul�u�al awarertes� Objective: Begin to increase the library's XXX XXX community cultural partnerships by 10% each I year. Activity: Identify groups,ex:Tualatin Resource Center Activity: Communicate w/groups to see what opportunities are available Activitv: Use website as one way to communicate Activity: Food festival—local heritage groups Activity: Use other libraries'as examples Activity: Communicate w/other public libraries to get ideas of new cultural partnerships I Page 11 TT,m.The TEMes,-. t41 2-OC43 mE.. Sheri sfill - ..f orm OnAQAT By AMYJO BROWN. Of the Times ��7) HILLSBORO — Sheriff Rol more tax money for the county's � �,' t' •� �c'*"' � .,'�' ` z` `,"'� � 3�� '^^JJS.,,,��,: �'�*, 1� a� ;,?>"»� services. But,like other countyofficials: to ask the voters for it. ,�,.� fi�., `; �+ gin` ': ` A''�i �:� To figure out what the voters tl � ,, ' >. h, �u board of commissioners recently sl public poll. They discovered that other leaders of the criminal justil bit of convincing to do to persuade to open their pocketbooks fora r ,x. .;.=~r ku -a' a •`�, z ��=rte tax levy—one the county commie a �Q TM Hing to put on the November 200( The amount the county officials say they need is 43 cents for every $1,000 of assessed property value. If a JONATHAN HOUSErrhe Times property is assessed at SHELF WORK Library volunteer Scott Sesser, 14,checks the name of an author before $200,000, for example, the restacking a novel at the Tualatin Public Library.last week. Washington County librarians property owner would pay' are hoping for a county levy to be placed on the ballot for next year, despite unsure sup- $86 each year toward the pub- port from the county commissioners. A similar vote passed in 2004 but did not have the lic safety services. mandatory 50-percent turnout required. It is the same amount the Lir backers also have eye ®n '®6 ball®t taxpayers alreadyinpay., Y Back in 2000,the majority of voters in Washington The sheriff isn't the only coun- to Philip Bransford; county Cedar Mill Community Library. County agreed to pay f cents ty official who wants more money. administration spokesman. "November 2006 would give us for every $1,000 their Local librarians also want to Library boosters will have a funding for 2007." assessed property value, and put a levy before voters next year. tough sell. The Cedar Mill.Community — for more than four years "It was needed in 2002.It was Commissioners have already Library will get about$1.4 million now — all county taxpayers needed in 2004. It's still needed indicated that they'll back a public have been contributing the Y P from county taxes this year,coin- money to the sheriff, the dis- now,"said Eva Calcagno,manag- safety levy and recently funded a pared to _about $1.5 million trict attorney and the commu- er of Washington County survey showing that voter support received in 2001, according to thty corrections staff, a total Cooperative Library Services. for such a move fails when other data provided by Leonard. of about$14 million a year, or 1: The cooperative is made up of money measures are on the ballot. The library has cut $90,000 the funding for the county's justic eight public libraries; including County Commissioner Dick wally from its book budget and But that financial agreement those in Beaverton, Cedar Mill, Schouten said the public safety has cut adult and family cultural the extra money taxpayers have t West Slope, Garden Home, levy also was most important and Programs. It also closes Friday county over the last five years will Tualatin and Tigard. that he needed more information Although each library is man- before he decided on what to do evenings, among other changes 2006. aged locally, most of their money. with the library levy. over the years in response to its So, now the sheriff and the i comes from property'tax dollars "I think I would rate the justice budget. staffneed to figure out the best wo collected by the +county and levy the highest," Schouten said. Unlike. other libraries in the ers to renew the agreement for a divvied out by the cooperative. "It gets to the most fundamental of county,Beaverton's public library with each'taxpayer's payments The libraries'total piece of the issues:public safety." . is financially stable, said Linda 2007 and lasting until 2011. county budget this year, recently But Colcagno and other library Adlard,city chief of staff. Problem is,voters already tole approved by county commission- managers say November 2006 The library operates on a budg- The county officials,including ers, is about $9.9 million — the offers the best chance for success. et of about$4.7 million,with a lit- the taxpayers to renew the agreen mg the November election. same as it was in 2001, said A 2002 levy was defeated by a tle more than half,about$2.7 mil- Calca o. narrow margin Oust 611 votes Campaign literature u the ti gn g (1 lion, coming from the county would be lost when the funding i Faced with increased expenses countywide) and another levy in taxes. The balance of the funding beds would need to be closed,in and stagnant-county funding, all May 2004 actually got a majority comes from some grants and from ber of criminals who get out of the libraries have reduced their of the vote but didn't pass under the city_of Beaverton. there isn't enough room.Resourci hours;their staffing and the num- state law because less than 50 per- Adlard said the city would sup- for fighting fraud, identity.theft ber of books and other materials cent of voters cast ballots. port a countywide library levy on major crimes. Homeless shelte they are buying,Calcagno said. Because the 50 percent the November 2006 ballot. close.Programs that help young "That has been very difficult requirement doesn't apply in fall «More than half of the people of crime could be cut. for-'the users to deal with," she elections of even-numbered years, said.:"The public'is clamoringi to`s:;-libraiyy: =backers� ar-e';expected.+too ,,hjWho use the._]ibrary dQ,not.,live in,, But most taxpayers.voted o.:] the city," she,;said. "We,.cagy.;a;;, <;,confnue,paying.the.,extra tn�oney. use their libraries:"_ r.= :;r iiiseeksa slotjonnext-.fal'l,s•ballot;l' Gordo�i and county,leaders Nekt month, county commis- "We would not be interested in-. large'burden for:the county." �'' accept the rejection. They plan sioneks will-choose which''tax trying to_'put.;it on one-of those,"_ B contact reporter AmyJo Brownr again, for the money in the levies'to place on the November [other] elections," said Peter 503-546-0749; abrown@commnewspa- 2006 ballot and beyond,according Leonard, executive director of the pers.com. aa R • Perdonal, Oign ro tonal uwn uGauuy planning to use a single-majority memos pubbu 6 ��.� •��»�� •-.__ —_ SALEM— June 29 . 3 red leiter of combing with 500 Bules of the ly 45,000 ntam 23-3The current_ laws were vague and day on Bull Mountain—.!,,�sidents were.; residents wi needed to.be clarified to prevent annexa- breathing a sigh of relief because on that residents. Krummel day, Gov. Ted Kulongoski signed two However,city officials switched to the tion without representation, bills affecting future annexation efforts double majority method, and. Bull said. the state. Mountain residents soundly defeated the Lisa Hamilton Treick, director of wig Friends of Bull Mountain, added, "HB HB 2484 requires a majority of the measure. votes cast in a territory proposed to be Since then, its residents have bane e Pendleton to Klamath Falls and A oria t annexed plus a majority of the votes cast and worked with legislators gof the in a city or district annexing the area to state law t prevent an without their aroval.annexation from �1�nn xationeexperience.WeBarc approve an annexation plan. happening t HB 2722 eliminates the authority of a They also fought for the right to grateful to those who worked so hard tc city to veto the incorporation of a pro- choose the jurisdiction to which they see this bill become law." `•} posed city within three miles of an exist_ v°fid eviobe usexed, because law, T g d could have HB 2484 to other e included ttBrad Avakian,ves who uBil _ ing city. It also modifies the circum the p stances under which a jurisdiction must denied Bull Mountain's right to be Garrard and Mitch Greenhck. - - start on rd re are to TiTl a Constructionp rep are 14A si nal near libr The Sept. 17 event will highlight TGej ig FJ the cultures of the city's diverse the intersection of Hall Boulevard ethnic groups sel� The project is part of phase and the proposed Wall Street — (cu two to extend Wall Street and because of the lengthy process TIGARD—People are invited to partici- Tib pate in a celebration of Ti ard's various eth. i front Hall Boulevard envisioned for issuance of a sensi- g rY '3 tive lands permit for construction nic heritages when the city holds its first v,a " TIGARD—Construction of a of Wall Street, the project is fur- Cultural Divetsity Day on Saturday,Sept. 17. dei .;: traffic signal system on Hall ther subdivided into two distinct "As part of a weeklong celebration of its ho Boulevard at the Tigard Public projects;'Nguyen said. families, the city of Tigard will be honoring i e signalization of the the community's ethnic and cultural diversi- en Library entrance is scheduled to First, th be earl this month. Hall Boulevard/Wall Street inter- ty," said Liz Newton, assistant to the city an The construction contract has section segment includes con- manager. tr` been awarded to All 'Concrete struction of a traffic signal a well The event will feature music,dancing and j... Specialties Inc.of Portland. as interconnected system connect- ethnic food from around the world. st Intermittent lane closures will ing the existing signals on Hall at Although the area's original population i- ci occur during construction of the McDonald and Burnham Street to the 1880s and 1890s was.composed primari- traffic signals,according to Vannie the new signal. ly Of"Germans, today only 15 percent of al Nguyen, city engineering manag- Construction of this phase is er. anticipated to be complete by the This construction is part of end of the year 2005,according to he Hall Nguyen. s al 11 Medical c ►j� Northst Mew^' phase two of t Boulevard/Wall Street project Second,.the construction of identified in the fiscal year 2004- Wall Street to 425 feet east of Hall The Tigard-based relief organization improvement program. gm g OS capital imp p l Boulevard segment of the original g The original scope of work for project involves construction of continues to provide volunteers, the project involved construction 425 feet of Wall Street east of Hall funds and supplies 1 of approximately 425 feet of the Boulevard,which requires permits proposed Wall Street to provide from the Division of State Lands, TIGARD.—Six months after South Asia joint access for the library and the Corps of Engineers and the city. ��as hit with a horrific tsunami, Northwest Fanno Pointe Condominiums as Permits from DSL and the Corps Medical Teams has helped thousands of peo- well as installation of a traffic sig- have been obtained.. ple in the region to regain their"livelihoods, nal system at the Hall The city is currently reviewing rebuild their.communities. an restore their Boulevard/Wall Street intersec- the sensitive lands and compre- hope. tion. hensive plan amendment applica- NWMT is partnering with local hospitals "Because pedestrian safety is a . tion, Nguyen said. "Construction and the Ministry of Health in South Asia.to.. . major concern at the library of:this project is anticipated to implement.long-term programs. entrance—which coincides with begin in the spring of 2006'. r X,, -, r 'z5 .H e AN, ro"I�', �,�5 ,`.:a?'•p `�i1%b" '<`'`.,'. A .�',�, fi;�F_,q��;5.";,. ..,e '� ,.;yP s�c;a.-,..y,.rs�,r:,K a-k Qa; .� .F'.,°. f ta.� w =AllHo