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04/11/2002 - Packet - 1 AGENDA TIGARD LIBRARY BOARD THURSDAY, APRIL 11, 2002 a 7:00 P.M. TIGARD PUBLIC LIBRARY—PUETT ROOM 13125 SW HALL BLVD. TIGARD, OREGON 1. CALL TO ORDER Braun 2. ROLL CALL: BRAUN_ CHAPMAN_ DIAMOND_ KASSON LAWTON SMITH THENELL 3. Approve Minutes of March 14, 2002. Braun 4. Agenda Additions and Deletions. Braun 5. Call to the Public. Braun 6. Introduction of Dianne Byrne, Senior Library Assistant. Barnes 7. Friends of the Library Report. Burgess 8. Monthly Report for March 2002. Barnes 9. CLAB/LDB Report. Barnes 10. Circulation Statistics. Barnes 11. Survey Results. Barnes 12. New Tigard Library Construction Committee. Chapman 13. May CIT Meeting. Barnes 14. Board Communications. All (Reports from Board members on community and citizen activities) 15. Other Business. 16. Adjournment. TO ENSURE A QUORUM TO CONDUCT BUSINESS, PLEASE CALL CONNIE MARTIN OR MARGARET BARNES AT THE LIBRARY(503-684-6537), IF YOU ARE UNABLE TO ATTEND. Agenda items for future meetings: TIGARD LIBRARY BOARD MINUTES March 14, 2002 Call to Order: A quorum was not present until 7:15 p.m. Chair Pro Tem, Sue Kasson called the meeting to order at 7:16 p.m. Roll Call: David Chapman, Sue Kasson, Jeff Lawton and Jan Thenell. Staff: Margaret Barnes and Connie Martin. Minutes: Chapman moved to approve and accept the minutes of February 14, seconded by Thenell. Motion passed unanimously. Agenda Additions and Deletions: None. Call to the Public: None. Reports: Friends of the Library Report: No report was given this month. February Monthly Report: Barnes announced that Collection Development Specialist, Mara Sani will be retiring as of April 27. Staff is in the process of talking with the two finalists for the Young Adult Librarian position. Circulation experienced another large increase; a 19.37% increase over February 2001. The new Little People Toddler Program has been so popular, drawing 50 people each week, Youth Services Specialist, Louise Meyers is considering adding another session. Barnes reported the library experienced fewer technical problems with the Internet since loading the "Deep Freeze" program on the machines. Circulation Statistics: Barnes distributed the Circulation by Collection statistics showing the activity in the different collection areas and comparing January 2001 to January 2002. The Board reviewed and discussed the statistics. CLAB/LDB: The Formula Committee met to develop formula options for the WCCLS Operating Levy that will be presented to member cities. The Committee is reviewing several scenarios. Library Construction Committee: Chapman reported the Committee has been busy. The model has been and is scheduled to be at several locations within the City such as banks, Tigard High School, Washington Square Mall, Chamber events and business meetings. The 30-minute video, "The Library: Past, Present and Future?" has been completed and will air on TVCA. On March 5, the City held the Site Master Plan meeting where citizens had the opportunity to give input on the property site land surrounding the proposed new library. The areas discussed were: Transportation, Parks/Open Space, Site Improvements and Environmental Education/Wetlands. The Committee received lots of input regarding land and traffic issues including that the library could provide environmental education opportunities for the community. It was noted that the Site Master Plan is a long-term project. Funding for implementation of the site master plan is not included in the library bond measure. Presentation to City Council: The Library Board will have their annual meeting with City Council on March 19 at 7:15 p.m. The Tigard-Tualatin School District will give a presentation at 6:30 p.m. The Board was invited to attend that presentation. The list of what each Board member will be presenting is as follows: Braun — Children's programs Smith — Library Survey results Thenell — Career/Business Resources Kasson — Circulation and Volunteers Diamond — Special Collections Lawton —The impact reading has on the lives of young people Chapman — New Library Construction Committee Board Communications: Kasson asked Chapman how the Construction Committee was holding up with all of the activity and presentations. Board discussed. Other Business: None. Adjournment: It was moved by Thenell, and seconded by Chapman to adjourn the meeting at 8:00 p.m. Motion passed unanimously. Next meeting is scheduled for April 11, 2002. r MEMORANDUM TO: Bill Monahan, City Manager FROM: Margaret Barnes, Director of Library Services�%�11/� DATE: April 8, 2002 SUBJECT: Library Monthly Report, March 2002 Personnel: A new-Young Adult Librarian has been hired in Readers Services. Her name is Martha Flotten and she is from Minnesota. Martha has over seven years of experience working with children and young adults. She comes to us highly recommended. Her first day with the Tigard Library will be Monday, May 6, 2002. This month the Readers Services Group participated in a half-day retreat. The focus of the retreat was "What it means to work in the public sector and how to do it successfully." Since Mara Sani is retiring this month, Bob Cooper, the temporary part- time reference librarian will be extended through the end of the fiscal year Reference Services: March statistics indicate that the reference staff conducted a total of 5,052 service interactions with the public. These included 4,897 reference questions compared to 4,224 reference questions in March of 2001, 111 directional questions, and 44 instances of assisting the public with technical problems with computers. Technical Services: In March 1,422 items were added to the collection. There were 569 bibliographic records added to the Polaris database, of these 19 were original records. The average number of days for items to be cataloged and processed was 21, compared to 32 in February. A survey of the library staff was conducted this month by Technical Services. The purpose of the survey was to rate the level of satisfaction the staff has with the'services provided by Technical Services. 100% of the surveys returned rated the overall satisfaction with Technical Services as either good or excellent. Circulation: Circulation was up 12% over March 2001. Total checkouts for March were 62,404. There was also a 24% increase this month when compared to March of 2001, in the number of visitors to the library. Sundays continue to be very busy with the average checkout per hour equaling 368 items. Self-Check use for this month was only 6.4% of total checkouts. Staff on a regular basis encourages patrons to use the machine, but many materials will not check out. Future.upgrades to Polaris will hopefully resolve some of the Self-Check problems. Cultural Pass Program: March Cultural Pass use was 50. All nine of the passes were used this month. This month thirty-one new people registered for this program. It is great to see that this program continues to gain in popularity with our patrons. The Library staff has done an excellent job promoting this program to our community. Intralibrary Loan: A total of 449 taskets of Intralibrary loan materials were received this month. This is an average of 15 taskets per day. A total of 4,238 holds on materials were listed on our daily report as "holds to fill." Retrieval rate for this "hold to fill" report was 77%. A combination of staff and volunteer time is used to manage all the different aspects of this service. New Library Construction Committee: During March the architectural model was on display at a variety of events and programs throughout the community. Library staff working with NCA staff are in the process of filming a second video about the library.. The first video, "The Tigard Public Library: Past, Present...and Future?" played on NCA channels this month. A number of different people have provided positive comments about this video. On March 5, the Site Mater Plan Community Meeting for the Proposed New Library was held in Town Hall. This meeting was taped by NCA and is currently being broadcast. The meeting provided an opportunity for community members to have their questions answered about the site and provide suggestions for the development of the site. Gary Larson from BML Architects has completed a conceptual drawing of the site. This drawing illustrates the different comments and suggestions that were provided by community members at the meeting. Read Across America: About 100 people attended "Read Across America" day on March 1. Special.guests for this program included Mayor Jim Griffith, Captain Mike Duyck from TVF&R and Kathy Sleeger from the New Tigard Library Construction Committee. The Cat in the Hat also made a special appearance. After the program children had the opportunity to have their picture taken with both the Cat in the Hat and Firefighter Mike. This program was taped by TVCA and is currently playing on TVCA. The library will also be adding a copy of this program to the collection. Youth Services: This month the little People Toddler Program had a total of 120 people in attendance. A total of eight storytimes were offered this month with 303 people attending. The first of three Ready to Read grant programs was offered in March, "Communications with Families" and 24 adults attended. This was the first in a series of workshops that will be sponsored by the library. An Anime workshop was offered this month by Brett Murphy, a total of 17 students attended this program. Anime drawing continues to be a very popular drawing style with the young people of Tigard. Manager's Office: The remodeling of the Manager's office is now complete. This reorganization helped maximize the limited space in that office and provide efficient work areas. Volunteers: The total volunteer hours this month is an 8.4% increase in donated hours when compared to the total volunteer hours for March 2001. The new shelving volunteers that were trained this month seem to be settling in well. Trish produced the "occasional" volunteer newsletter this month. It will be mailed to all current library volunteers. Plans are under way for the April 25 volunteer recognition event. Trish and Susan Koepping will be presenting to City Council in April. The focus of their presentation is the diversity of volunteers. Volunteer Type Number Hours Regular Volunteers 96 790.50 Youth Services 34 155.50 Local History 0 0.00 Adopt-a-Shelf 5 12.50 Library Board 4 4.00 Homework Center 1 3.50 Community Service 7 111.00 Friendly Visitors 7 20.00 New Library Construction 0 0.00 Key Club Events 10 24.00 Jesuit Students Service Day 25 75.00 Total 189 1,196.0 = 6.9 FTE A WORK INDICATORS MARCH 2002 MARCH 200" MARCH 2000 Circulation Total (from WCCLS) 62,404 55,649 54,215 (4,019 self-check) Days of Service 30 29 29 Average Daily Circulation 2,080 1,919 1,870 Hours of Service 295 286.5 290.5 Materials Circulated per Hour 212 194.2 187 Increase in Circulation +12% +2.6% 15.7% Materials Added 1,422 1,995 1,841 Materials Withdrawn 1,780 615 2,954 Borrowers Registered 298 359 366 Cultural Passes Program 352 (YTD) 28 (YTD) N/A 50 (Month) 7 (Month) Adult Programs 95 149 40 (Number of sessions) (11) (26) (8) Story Time 303 37 45 (Number of Sessions) (8) (2) (2) Toddler Time 41 48 16 (Number of Sessions) (2) (2) (1) Special Programs 358 300 489 (Number of Sessions) (12) (9) (20) Children's Computer 140 120 129 Word Processors 255 327 327 Internet Users 5,329 3,463 2,788 Typewriter Users 28 N/A N/A Visitors (Gate count divided by 2) 26,399 22,192 21,838 Increase in Visitors +19% +1.6% -.03% Fines/Fees Collected $5,328.53 $4,411.49 $4,572.68 Gifts Received $ 0.00 $ 0.00 $ 0.00 .. , . � r��' PTrculation by Colle-_.Jn fi G� ` S Gt v C tit- �� "� (This report shows the circulation of your items by all libraries ) Owiv Tigard Public Library SCC Report Data Date: 02/22/02 Jan-2002 Dec-2001 Jan-2001 0 0 0 Adult Books on Compact Disc 195 191 3 Adult Books on compact Disc, 18 12 0 Adult Books on Tape 1,366 1,295 1,531 Adult Books on Tape, Non-fiction 170 147 169 Adult Cassettes 200 182 188 Adult DVD Videos 1,939 1,893 105 Adult DVD Videos, Non-fiction 117 73 0 Adult Fiction 3,367 2,721 3,459 Adult Fiction -- Last Copy 3 2 0 Adult Non-fiction 7,250 5,360 6,770 Atlases 1 0 2 Audio Visual Area 0 0 ; 1 Bic Picture Books 21 13 13 6iocra:.hy 317 254 391 Board Books 736 532 661 Careers 343 269 331 Children's Periodcals 122 43 60 Chinese Laneuace 46 22 23 Comic Books 40 19 0 Community Information 5 0 0 Compact Discs 2.312 1,976 1,588 Consumer Informatio Reference 10 8 4 Consumer Information 16 16 16 Cultural Pass 29 26 14 Curren; Periodicals 1.059 1.010 88 Des', Fe.`erence 0 1 0 E 7 13 �ircu�latio�nby�Collection (This report shows the circulation of your iterns by all libraries.) Tigard Public Library Report Data Date: 02/22/02 Jan-2002 Dec-2001 Jan-2001 ILL from Oregon Public/Ac2demic 17 4 13 ILL from Oregon State or Special 1 8 0 Juvenile Biographies 363 188 326 Juvenile Books on Compact Disc 6 2 1 . Juvenile Books on Tape 212 132 105 Juvenile Books on Tape, Non-Fiction 8 5 3 Juvenile Cassettes 108 78 67 Juvenile Compact Discs 232 188 106 Juvenile DVD Videos 442 393 18 Juvenile DVD Videos, Non-fiction 5 3 0 Juvenile Fiction 2,564 . 1,943 2,163 Juvenile Multimedia CD-RON/I 193 170 60 Juvenile Multimedia Kits 281 199 276 Juvenile Paperbacks 139 76 103 Juvenile Spanish Collection 60 62 0 Juvenile Videocassettes 5,193 4,061 31928 Juvenile Videos. Non-Fiction 1,671 949 1,483 Larce Frint 503 432 426 Learn to Read 1,839 1,093 1,686 Literacy -- — -- 22 14 44 Maps — --- . . .- --- 2 0 1 MeiteriE.is for Writers 0 0 2 Multimedia CD ROf./IS 217 180 136 Multime',ia Kits 38 13 43 Mysteries 1.352 1,101 1,591 Ne v Fccla 3.379 2.608 237 Ne: sp eis 0 2 3 1.662 833 1.333 2.170 -1.1-2 1.691 Circulation by Collect.., t (This report sho,,vs the circulation of your items by all libraries.) Tigard Public Library Report Data Date. 02/22/02 Jan-2002 Dec-2001 Jan-2001 Northwest 149 44 171 Northwest Reference 5 2 3 Paperbacks 357 211 346 Parents 426 264 341 Picture Books 4.858 3.202 3.976 Professional Collection 5 0 1 Puppets 126 82 89 Reference ----------�� 4 3 7 Rental Collection 100 103 0 Science Fiction 397 385 350 Spanish Language 475 479 165 Storace In-house 0 0 3 Storace Off-site 1 2 23 Teen Center 76 50 48 Vertical File/Famphiet File 3 1 5 Videocassettes 8.819 7,316 7,520 Videocassettes. Non-Fiction 1,286 830 1.256 Vietnamese Land.ace 1 2 0 Westerns 173 13S 119 Yount Adult 1.019 8,13 971 Younc Adult Books on Compact 1 3 0 Yount Adult Books on Tape 11 S 96 116 Younc Adult Books cr Tape. 2 1 0 Ycunc Adult CEISS::es 35 28 24 Yount Adult Con,-E�ct Discs 122 151 69 1'a_:nc: .�dult Nev, Ecok Dis;)lE:y 167 105 IQ YOL::�c .^.c',I: No--Frc:,cn 7113 515 562 lU.' �: `.�''.i!:. F,.:�e 5 151 S9 1 no 12� Circulation by Collection (This report shoves the circulation of your items by all li)raries.) Tigard Public Library Report Data Date: 02/22/02 Jan-2002 Dec-2001 Jan-2001 Younc Adult P.eference 0 0 2 Young Adult Spanish Collection 2 7 2 Total 62,189 47,072 47,615 J� Survey Management Website>February 2002 Library Survey>Tabulated Results Report Page 1 of 2 Survey Management Website > February 2002 Library Survey >Tabulated Results Report Source: From Cityscape, From Library (in-house), From Website Surveys submitted: 1779 Report generated: Tuesday, March 05, 2002 - 12:05:37 PM 1.) How often do you visit the Tigard Public Library? At least once a week 706 40.32% Less than once a month 314 17.93% At least once a month 670 38.26% Never 12 0.69% First-time visitor 49 2.80% Total 1751 100.00% 2.) Do you usually find the books and other materials that you are looking for in the library? Always find 611 35.79% Sometimes find 1052 61.63% Rarely find 35 2.05% Never find 9 0.53% Total 1707 100.00% 3.) In a new library, which of the following services would you like to see expanded to better serve the needs of our growing community? Additional open hours 520 14.95% Quiet reading space 505 14.52% Computer/Internet stations 470 13.51% Community meeting space 218 6.27% Book selection 937 26.93% Children & Teen activities 406 11.67% Audio-Visual material 423 12.16% Total 3479 100.00% 4.) Do you support funding for construction of a new library even if it means a new tax? Yes 1271 77.69% No 365 22.31% Total 1636 100.00% 5.) Availability of Internet Computers Excellent 222 13.53% Good 533 32.48% Just OK 200 12.19% Poor 31 1.89% Don't Use 655 39.91% Total 1641 100.00% 6.) Reference Desk Excellent 720 42.81% Good 690 41.02% Just OK 77 4.58% Poor 6 0.36% Don't Use 189 11.24% Total 1682 100.00% http://surveys.ci.tigard.or.us/lib_feb_survey/reports/tabulated results.asp?sourceID=1%2C2%2... 3/5/02 Survey Management Website —February 2002 Library Survey>Tabula,-,I Results Report Page 2 of 2 7.) Availability of Word Processing Computers Excellent 148 9.24% Good 359 22.42% Just OK 163 10.18% Poor 36 2.25% Don't Use 895 55.90% Total 1601 100.00% 8.) Check-out Desk Excellent 881 51.61% Good 681 39.89% Just OK 107 6.27% Poor 6 0.35% Don't Use 32 1.87% Total 1707 100.00% 9.) Collection Availability Excellent 281 18.15% Good 816 52.71% Just OK 308 19.90% Poor 40 2.58% Don't Use 103 6.65% Total 1548 100.00% http://surveys.cl.tigard.or.us/lib_feb_survey/reports/tabulated_results.asp?sourcclD=1%2C2%2... 3/5/02 L GLort �. �3"T T E R leave a legacy ` � � improved"Fred Meyer?The � � �� P Y ,� � k v�� same will happen when citizens �{� Z � � of Tigard step up_and pass the Vote'-for llle library „ t ��., bond measure in May. Tigard will then have a � � library that will meet the needs 1� g The first thing I did when I , Y � � of the community for year to moved to Ti and in 1995 was to `a �O f g The Tirrtes�nev�i spapt; °e_% ragesiletters-from read= i register to vote 'and to get a :. w � , come. I encourage you to vote 'ors Thou h the�inay be llr lted too e�eramontt "yes"for the new Tigard Public library°card.This May I will �.'Ww.9 Y300�wordsetteilibout2 s n- repay my."debt"to the library Letters.longer than (g, y� Library. lef�ew�ttten aedaub e s ace�d)mabeedited ori = for all the reading and research9h!P P g P x € � n- � � LARRY BECK` it has affoioled me�by casting?;cr r t r ed to tF e-uvrlter to be shortened To a r ange for . . a. g my ballot ;': - %pi ettcJihatglr� tamw urgof}+ou o jour me nn Edi oc MI Ce Keily�at 5O 5_,W 27-: , thouga�lvotingao pass bond Measure'34 � � � � � � � �� ke a closer look Lure and'laddress are�equired}with letters,the�add�e s 47 to permit the construction.of ` anew Ti and library,thereby,. Will no be�putillshel hecleacl� nt elf rletterS�othe g �Y; �` .p school bond issues v editor and�aapboxes�is r�aon ond$ygMa�l them£o enabling this fine facility to conte - �� tinue to serve our owin ci �ettestE�theEditok PO Box 37(?, Beverton97Q75or3 Growin u I recall being ty eatlth rn to rnkelt �a?Cc�'rTmnew pip SGo�ii1� I think it's time to take a g .P g advised by parents and teachers closer look at these bond issues -that one is judged by the.compa- Measure 34-47. library?I am a firm believer that being proposed by our.-school ny one keeps..Would it.be a the more educated a person is, boards.The latest one coming poor analogy to suggest that a MARVIN.DIAMOND the more they will be able to up is.for$90 million,which Community likewise is judged Tigard contribute to a community, would raise the average house- by its library and educational rather than be a drain on its hold in Summerfield just under resources?If Tigard is to Contin- (' resources:More education will $200 a year on our taxes: ue to be the vibrant,growing Support measure for also provide a positive"trickle In itself,$200 does not seem community I found it to bedown"effect on the children of so much,but with other bond seven years ago,it sorely needs new Ti ryard librathose who are regular library issues.in place it all counts up. the proposed two-story,47,000 attendees.The love of books Also,the average working per- square-foot building.The pro- Four years ago,I was and knowledge will be passed son is making about 10.times posed site would afford room involved in an effort to pass a on to the next generation and today more than the retiree was for future expansion,provide bond measure to build a new beyond. making to get to retirement,and ample parking,and insure library,police station and Right now,Tigard Public it is fixed income. I dare say expand the city of Tigard physi- preservation of the many acres Library is woefully inadequate that most retirees of today have � Of green space on the site. in meeting the needs of the Citi- built 10 to 12 new schools over cal facilities.The bond measure Remember that a double zens of Tigard*-There isn't any their lifetime. to board. majority is required to pass the. didn't pass and so we went back room to grow and add to the I think there should be some drawing bond measure,so.your vote is the collection.There isn't any room stricter controls of these bond critical,I appeal to your sense During that time,we've to have a dynamic, vibrant ehil- issues.The voters often vote of community,and ask you to changed library directors and them down but then the are re- cast dren Y spent a considerable amount of s programming series, y cast your ballot with a resound- P unless they meet off site in submitted again and again until ing`yes"for bond Measure 34- time examining just what Tigard another building.There isn't any they are rammed through by the 47. needs in terms of library servic- room to offer adult classes and . school board. Future generations may not es. I"retired"from the Tigard lectures.There just isn't enough The one thing they should be know how you voted on this Public Library last year and room in our current library. proud of is that they have won issue,but they will have the have been out of the loop con- A good example in the retail the 4A State Basketball legacy you leave them in which corning their current plans,but business is Fred Meyer. How Championship. I congratulate to grow intellectually and devel- the need for an expanded library many of you remember the them for that ... op their pride in this city which still exists,even more so now "old"Fred Meyer and have you display when you vote than it did four years ago. complained?How many of you WILFRED ROSS "yes"on May 21, for Ballot Why do we need a bigger appreciate"the new and Tigard i 's economy fiC4 to the future of the Wests dey role in industry clusters,providing a tribution of small businesses to the will need clear goals,consensus on local source of products and services. region's economic planning is crucial. strategy,public policies tailored to the As an industry cluster, like high tech, That starts with.the;owners and _ needs and values of the region.an ._ ___. THE OREGONIAN o WEDNESDAY,MARCH 27,2002x, ;. _E20 0 3M SW _- MetroSouthwest news bureau.503-294-5984 or 503-9 7048 r' 1 Calendar and information...............................503 294 • Fax.......»»......:....»..........................................503 968 6061" q, p E-mail................................. SouthwestC�news.oregonian.com _ i wsp per delivery ....................................... >; 03.221.8240 x i ' Classified ads.;. ..».....».....».....»..................... 03 22 800 _ r gonlive.com/oregonim/todayy j On the web.::�:�».....:...»www.o e . � ,�. � .� .� �.�, ..�. .,� �. � :mom` WASHINGTON COUNTY.'" es ravesleewayon ntem* et. access Co un v Forest Grove to Tualatin on Tues .her 40-year-old daughter encoun the same optional filtering as Hills of it," Kove b said, because corn Screens against side views boro's, W'utters said. No .library plaints have been rare. day outlined varying practices that .;tared on 2 children's area comput olicv exists on what Internet sites "Our res onse is to try to open a Librarians say Com laints o dialogue"and talk to them,' she �' p f' their libraryboards or citycouncils •er;the;Beaverton.Library early last In Hillsboro, Smith said, the li- p P 'year urchased"filtering software brary tries to keep such complaints may be reached, but when staff:: ' offensive ma are rare, have'established. Y:. :P. .. 'inappropriate" said. of complainants..:"I."don't and the try to,talk out In-its two "largest branches;"'avofed to for its half-dozen lens and elemen rectiouters de to a�monitor offering that Pe' erial on aescreen, she said, they -think it's our job to lecrirre." ?Y Shute Park and Tanasboume the ,.,.. p.:. - vent people le'on either side from caution users about letting others jsstie from federal grant cases individually Hillsboro - Public library takes t_ PuPfis.< P P Intemet use a half-step beyond However,`another eight corn viewing what the user has called see it B RICHARD COLBY Although none of its computers A common thread to the librar By controlling just children's use. puters in Beaverton's Homework uP•" is in a cY�iildren's area, "it's likely ies' locally derived policies, Eva THE OREGONIAN Adult patrons also can decide Center; generally used by middle The Tigard Public Library has In Washington.Coun local_ if the ansion allows that to oc- the libraries receives the type of whether they want their Internet and high school students ages 12 similar screens, said its director, that we would have them filtered" Calcagno suspects,is that none o hal policy for h6W public libraries han access filtered when they log onto, and older;have'no catering,said Ed Margaret Barnes,but just one of its cur,Waters said."We haven't tak- federal grant'-that.triggered this die their:patrons'computer access a library computer,-:said Mike: House,::Beaverton's"library..duec 13 Intemet connected work sta to controversial 'Internet sites is Smith assistant library director:"I: tor..Neither do:any of the library's tions, which she said is "well en any policy recommendations to week's Phihe:-.ehia..court,cen's just that:local_ blink the value of that is that peo=',;::73`other terminals available to marked," has filtering. All of the the library commission yet" Internet ProtectionA&of 22000 en's Some'of the dozen libraries be pie don't get any nasty surprises adult patrons;he said, : _ machines are close together, she m Tualatin, the city library has longing to the county library coop ,alien they jump m and do :a,': -Complaints about Internet por- said, because "space is at quite a long had a policy of requiring all The federal act requires librarf( longing have installed filtering soft- premium here." users younger than 18 to present a to block offensive sites in return fi erativeware in'computers regularly used search." nography or other controversial P „ si ed statement from a parent or receiving federal grants for techni- The two computers at Shute",.sites have been"very rare, House m Forest Grove;the library staff lm by children park and one at Tanasbotime re :said. He'estimated hearing not is getting ready to move into re guardian that they are compennputer d o cal improvements. Others haven't .but say may served for children are constantly-. more than four;or,fiye such gripes- "centl completed expansion space a As a gene --" .-- Y Internet unfiltered ections nsaideLltilir manager oral f the'Waslii1gtokt want to._ :. no, With the national spotlight on filtered,Smith said. since he.joined:the city is library that well spread out its seven temu Korkett,the lib director. �ti orio Multnomah filtered, Beaverton, overall control.,directorinJanuary2001. nals, five of which are Internet- Y County Cooperative Library.ti- the neighb g rests a bit more lightly. •"It's usually someone looking at -connected, said Colleen Wmters, Patrons 18 and older have no re tem, "not a lot of federal library:. County Public Library's access poi city librarian. stricdons in Tualatin,she said. money filters down to Wase°n_': icy now.playing in a Philadelphia Stung by a mother's complaint,-.someone else and what theyre ac Three of the five stations have "That seems to have taken care County,pardon the pun" courtroom, library managers from about the pornography she and:.cessing"he said. _ ±s MULTNOMAH COUNTY 3, a ! MX Caroline Jolles ' k z=rN r ;nom MULT OMAN COUNTY .�.� r •1 -.�x`•sr�. i :,;�, center and V 14 •Y Z� \i J.` 3 Ashley May,1 Y Y. k rf- ��',.,,:, z��=�; _ .�� ,�-.�ti,,,r• - (right)look for e Midland and l 5 eltcheck rSrA ;, }; E r '•„ `` Lake Oswego no checking on patronsuy:.* :_ . : G f A. :=4 ,. R� - Public Litirary f computer.They work closely see what is on the computer for all 9`, because a . Libraries'popularity makes but the person sitting in front of - _ :�.,. privacy screen the terminal. ;x'= ; � requires users priva difficult, but screens "• a cy ffi Even so, if someone is looking „ ,•,aw to be directly in do shield users, and access for a private place to look at por- nography, front of the a .. ` > ,;,:P? >' G+ . monitor.The the library is not the ..�.; j:�w. ::.;,;,,. ,;;•�,,,.�K. ,� be chosen ; :, ; `s 1s:"`'s'f '' xri student behind level Can ideal place. Patrons sit nearlycp om uter them works at a B MELISSA L.JONES .w ~'� s By shoulder to shoulder.at computer THE OREGon-L•N desks,and the popularity of the L ,•K�=a x`c � ��„t �� "t'' - - � � 'f4�� <�, computer set fr. b «>� Y:' low into a tabid braries means many people are '' v `: ` It's hard to tell where the line for to block othe r, ;:: s m W milling around computerstations. • '.:%f ti,_• „� r a computer begins at the Gresham :!.,'F: .r ix, 4e ,x from seeing tt=_ Regional Library, where people Multnomah County began in screen. stand around the cluster of occu stalling optional tional filters on its com ` pied computer desks waiting for a puters in August 2000.Patrons type _ ��e``�.:- THE NRE OJAHN place to check e-mail,do research in their library card numbers to get online, and then :see a prompt "' =` ` ' or look at online Marvel comic _ book heroes. asking whether they.want filtered k k k k k k µ access. :R,.,`•: The Multnomah County Public library system is fighting in a Phil- By clicking no,they get access to adelphia courtroom this week to everything. ' make sure its patrons can look at "I think it's cool they offer Inter- KGF - ;•�''� _�:.a� r.^"a whatever they want,including PO- net service'here. A lot of people '_ tentially offensive material and can't afford it," said Jessie Taylor, :..• :' w ,z'ri pornography,online at its 265 pub 15,a Gresham Idigh School sopho lic computers. more. "If the library card belongs The federal Children's Internet to someone under 18,it should be . Protection Act of 2000 requires li- filtered." WEST LINN, LAKE OSWEGO,WILSONVILLE braries to block pornography and part of the problem with filtering other offensive sites in exchange the information, librarians say, is a�yjl option for local libraries for federal grants and discounted the filtering system is not fool- Internet tegrS �- p Internet access.Multnomah Coun- proof. ty librarians are trying to convince "Our general point of view on all a panel of judges that the law is un tering software is it's flawed," ans testified this week in federal. have privacy'screens to keep one sues for nearly two years. filconstitutional. said Penny Hummel, public rela- Both software and court in Philadelphia, challenging patron from viewing the screen of When Wilsonville bought corn "One of our policies is we don't tions manager for Multnomah the Children's Internet Protection another computer user,said Jackie puters for its library, a proposed check to see what people are look hardware are used in some Act of 2000,which they think over- Rose,the interim co-director of the policy said the library"may" filter County libraries. rides local control of libraries. Lake Oswego library. Internet access.in the children's ing at," said Carolyn Schell, man- If a patron complains to a hbrar- Settin�S to control who sees ager of the Midland Regional Li- P P � Nest Linn residents haven't The screens were installed about section.The City Council approved brary f Southeast 122nd Street in ian about someone with an offen- what while Web-surfing ng voiced worries about Internet ac- three years ago after a mother the policy after changing the word Portland.Southeast don't check what sive site on a computer,the librari- By JANET GOETZE cess,and the library doesn't use fil- complained that her middle- to "will" filter, said Pat Duke, the people read.We don't check what ons will not confront a person,said THE oET GOO� ters on any computers, said Sue school-age child saw unsavory ma-- `adult services hbrariam ' people look at.It's that whole First Janet will not c,who manages ,said Waddell,assistant library director. terial on a library screen, and an- Otherwise, Duke said, library Amendment. You are allowed to nomah County's branches. The policies of the libraries of Wilsonville and Lake Oswego .other mother said she saw material computers haven't been an issue look at information without some- But they do have strategies to try West Linn, Lake Oswego and Wil use filters in children's sections, that offended her. in Wilsonville. sonville on how and whether and Lake Oswego yes adult a The filters and screens are part body checking it." to prohibit children from looking '�� gives p olicv approved by the Spying on computer work can at dirt}'pictures."Often times, if a they try to block Internet access to frons a choice of activating a filter of a libntn'p be difficult in Iomputer County librarian walks by, people will minors. by pushing a computer button be- City Council in 1999 after the I i- You can reach Janet Goetze at libraries,where monitors have pri- change what they have on the s The is as Portland-, aana ion l fo e acc comessinputerthe lnmorutors also Ibntemetrary �elated poo ographyard dtid etgoet�eC��eiusooregoniar by n�com�r� vacv screens that make it hard to screen,"Kinney said. P g _ Librarian' s keep ' hands-off attitude toward the Web The privacy of the Multnomah County patrons is paramount, and no records are kept by the staff By JEFFREY KOSSEFF THE OREGONIAN Looking for the cure for male pattern baldness? Searching the Britney Spears fan sites? Seeking spice for your bland love life? Don't worry, the folks at the Multnomah County Public Li- brary won't tell anyone what you've been doing online. They don't even know. Like many libraries nationwide, the Multnomah County li- brary does not keep track of the Web sites its patrons visit.The library, which is leading a national fight against mandatory Internet filters,wants to maintain privacy for users.So it doesn't know the specific Web surfing habits,it is trying to protect from censorship. This approach differs from that of many employers, who track either individual Web use or aggregate officewide brows-, ing trends. For the same privacy reasons they don't hold onto records of books that customers check out,librarians balk at keeping track of Internet use. "It is a larger principle," said Penny Hummel, Multnomah County library's public relations manager. "If you're protecting Please see LIBRARY,Page E7 Library: leo recordke t of where surfersgo p Continued frons Page El identification number to track the keep track of so much Internet ac- There aren't any current statis- sites that individuals visit. Nor tivity, said Rivkah Sass, Multno- tics on the number of libraries that people's access to information, does it compile aggregate data of mah County Library's reference take a hands-off approach to confidentiality is an important the most popular sites surfers visit. and information services coordi- Internet access,but it's a common part of that." Once a Web surfer logs off, the nator. policy, said Janet Webster, , presi- At the Multnomah County Li- computer removes the list of visit- And if the library kept track of dent of the Oregon Library Associ- ation. stem, users must enter ed Web sites from its temporary anon. br ary y p ary every site patrons visit, those re- "Monitoring is something li- their library card numbers before memory, so the next user cannot ports would become a public re- braries tvpically don't do," Web- using one of its 265 Internet sta- tell what sites had been accessed. cord,she said. ster said. tions.But the library requires that And its computers have privacy "It would be a nightmare, even only because it limits each user to screens, so users can view a Web if we could do it," Sass said. "If a one hour of access a day,Hummel site only if they're directly behind law-enforcement agency wanted You can reach Jeffrey Kosseff at said. the monitor. to get hold of it, there would be 503-294-7605 or by e-mail at jef- The library does not use the It would be a daunting task to another issue." fkossf,,ff@nelvs.oregottiatl.com. i2 ® 3M W THE OREGONIAN ♦ FRIDAY, APRIL 5,2002 MetroWest news bureau................................503-294-5950 .� : .... r>. .,, ... 4 ,, ry :; .•;; `:. ..,.. Hillsboro news bureau.... ............................... 503-640-9364 Calendar and information..............................503-294-5950 _ ..... ..........................................wes news Fax 503 203 1813 _ E-mail tC� .oregonian.com Newspaper ................ -delivery 503-221-8240 Classified ads.................................................503 221-8000 On the web...................Nww.oregonlive.com/oregonian/today ® Sboardwe "ghs levy opt* ions cide Wednesdav night which of the son,board,considers the spread to "It gets us closest to what The library_ board hopes to reach nues. Iembers of the ad it soiy five-year levy options it will recom- taxpayers benveen the low and a consensus on a recommendation pp mend the county Board of Com- high levy request relatively small. everybody wanted and Oregon voters' approval in 1997 group see 1\rovernber as the missioners put to voters. He said the November vote would allows tl5 the most at a meeting April 24.That would of Ballot Measure 50 required the keep the time line on track to for- cooperative's serial levies to be vest time to plat n meclsure The library board is considering be libraries'one chance to-et the ward the recommendation to rolled into the counri s the' b b flexibility for unforeseen g on the ballot four levy scenarios that would tack money that is needed. county commissioners for their ftmd.Before Measure 50,the coo on 23, 24, 25 or 26 cents for every "It gets us closest to what every- issues doom the line. If we May 21 meeting. coop -- By eradve's reserves had built to SII 8y HENRY STERN S1,000 of a proper[y's assessed[al body wanted and allows us Che go Out of the chute for less A phone surv-ev,of county voters million on booming propem,•vai- THEGREGUNIAN ue. Using the average Washington most flexibilin� for unforeseen is- is planned at an estimated cost of ues. County home's assessed value of sues down the line,"Dyess said...If and get it, we can't go FOREST GROVE — A local- back later. $10,000. Calcagno said she needs Dipping into those reserves en- S149,060, those options would we go out of the chute for less and each library to specify what it abled the cooperative to keep up option levy request under discus- work out to 534.28, 535.77, S37.27 get it,we can't go back later." sion for %\'ashington County's li- or$38.76 each year for the average would use the levy money for.She operations. But those reserves are braries would cost the average homeowner. b But other board members repre- CARL_DYESS, and other library officials say time projected to fall to S1.7 million nest homeowner between $34.28 and senting libraries in Forest Grove, REPRESENTING THE GARDEN HOME is short to make the case to voters year. and the county general fund S38.76 more a}ear in property tax- Several board members favored Tigard and Tualatin said thev LIBRARY for a November election. p p can onl} promise annual increases es. the 26-cent request, which would needed more time to talk with their ♦ "This is pushing it back to the of 4 percent. generate 549.9 million through the cin,officials before.voting on a re very 11 th hour,"Calcagno said. "It Calcagno said that is not gh The Cooperative library Advi 2007-08 budget year. The 23-cent ornmendadon. son-Board hopes to get a five-year dedicated each year of the levy to would be ballpark information,but in the face of circulation that is levy request to county voters on figure would produce 544.2 million "From the city's perspective, the Regional Ars and Culture I need something other than, projected to grow as much as 16 for the same period.Under all four there's a little bit of sticker shock," Council, a group that includes 'Trust us, they'll spend it on good percent this year to more than 6 the November ballot. scenarios, the county_ eneral fund g Tualatin Cin• Councilor Chris• Multnomah and Clackamas coun- dllngs•'" million books.CDs and videos.Cir- Officials with tive cooperative would contribute $62.6 million Bergstrom said. "I don't feel com- hes along with Metro and Portland. Counri voters formed the coop- culation increased 15'percent last 26 the levo is a must starting in the during the five dears.The coopers- Portable without further consults- Eva Calcagno, manager of the co- erative in 1976 by passing the fust year and 17 percent the year before resew-1 budget.tear because cash five's proposed budget for the tion with the council." operative, said that is spending countywide tax levy for public Ii- that- to can't be tapped any longer coming year,the last year before a that county commissioners have br services. Financial support "It.says to me this is a very popu- to maintain operations at the 11 li- leve would kick in,is S 13.9 million. Arts council's share �'Y braries. insisted on and noted that all of the from the cooperative to libraries in lar service.wNch I hope translates Carl Dvess, representing the Bergstrom and others raised S1 million would be spent in the county accounts for an average to people supporting it," Calcagno The library board could not de- Garden Home,hbrary on the advi- concerns that S200,000 would be Washington Counn. 73 percent of each library's reve- said. Immigration: Florida plan Monthly Report UOPY April 2002 for Tigard Library Board 1. Meeting was held on April 11,2002. 2. Current activities: The Board continues to meet a different staff member at each meeting to learn about their role within the library. In April, the Board had the opportunity to meet staff member Dianne Byrne, Sr. Library Assistant in Technical Services. The Board remains informed about the WCCLS Local Option Levy and receives information on it's progress. Board members volunteered to assist with the Friends of the Library booksale that was held April 28 and 29. 3. Status of long-term projects: The Board continues to play an important role in the efforts for the proposed new library. Board members volunteered to accompany the model to several locations within the City in April and at several scheduled events in May. The Board will give a presentation at the May CIT meeting. They will discuss highlights of programs and services that were presented to City Council in March. 4. Number of volunteer hours contributed this month: The Library Board donated 10 hours for the meeting. 5. Attachments (include notifications, sign-in sheets, minutes, reports, press releases, proposals, etc.) - List: 1. Agenda for April 11 meeting 2. Draft copy of the April 2002 Board minutes 3. Copy of the April 2002 Monthly Report 6. Any items to be scheduled for the Council tentative agenda: The Committee is scheduled to meet with City Council on May 14, 2002, to present highlights for the annual Summer Reading activities. 7. Status of members — are there any members scheduled to have their terms expire in the next four months? Are any members indicating that they plan to retire, move or resign soon? Please give details. Jane Smith's first term on the Library Board will expire on June 30, 2002. Jane has submitted a Citizen Interest form for a second term. I:/Lib/Library Board/Monthly Reports/March 14,2002.doc r MEMORANDUM TO: Bill Monahan, City Manager 1-7 FROM: Margaret Barnes, Director of Library Services DATE: May 7, 2002 SUBJECT: Library Monthly Report, April 2002 Personnel: Many of the Library staff had the opportunity to attend the Oregon Library Association Annual Conference. Overall, the staff attending the conference found it to be useful an informative. A number of staff reports are attached. The annual conference was also an opportunity to visit a number of exhibits and listen to several different authors and inspiring speakers. Reference Services: April statistics indicate that the reference staff conducted a total of 4,678 service interactions with the public. These included 4,549 reference questions compared to 4,344 reference questions in April of 2001, 96 directional questions and 33 instances of assisting the public with technical problems with computers. Computer Basics classes resumed this month on Saturday mornings. So far these classes have been well attended and the comments from-the participants overall have been positive. One source of frustration for the participants is having two people share one workstation. Ideally, each participant would have their own workstation to use during the class. In a new library equipped with a technology/training room this particular concern will be less of an issue. Technical Services: In April, 1,531 items were added to the collection. There were 575 bibliographic records added to the Polaris database, of these 15 were original records. The average number of days�,�,or items to be cataloged and processed was 28, compared to 21 in March. Since the ordering schedule has worked so well this year it will not be necessary to have an early cut-off date for orders, which had been the practice in previous years. In June there will be an assessment of the status of accounts. Sandy Birkner has developed collection development reports for the standing order database that will provide detailed information about the standing orders. This tracking system will help Readers Services in their analysis of the standing order profile for the library. Circulation: Circulation was up almost 19% over April of 2001. Total checkouts for April were 58,087. Self-Checkout accounted for 7.7% of total checkouts. On National Self-Checkout day, which was Monday of National Library Week, self-check accounted for 19% of the total checkouts. This month there were 581 Web-based renewals. Phone no for reserves is currently being tested by WCCLS. They are confident that this feature will soon be available for general release. A total of 319 new people registered for library cards this month. The number of visitors to the library also increased significantly over last April. We had 24,906 visitors this year, an increase of 3,783 visitors over last April's 21,123 visitors. This is an increase of 17.9%. Sundays continue to be the busiest day of the week for the library with an average of 296 checkouts per hour. The busiest individual day was Monday, April 15 with 2,780 checkouts. Cultural Pass Program: The passes were used a total of 40 times this month. Once again, all the passes were used. This month, thirteen new patrons were registered for this program. New Library Construction Committee: During April the architectural model was on display at a variety of events and programs throughout the community. Library staff working with NCA staff completed a second video about the library. This program is currently broadcasting on TVCA. To date approximately 6,000 people have seen the model. National Library Week: In honor of National Library Week, Terri Smith and a volunteer hung "READ!" posters throughout the library. The National Library Week celebration began on Sunday, April 14 with a musical event provided by Virigina' Lopez and the Mambo Queens. This was a well-received program with about 60 people attending and a special appearance of the "Book Worm." "Check it Out Yourself Day" was celebrated on Monday of National Library Week. Two Circulation staff members, Kimberly Seits and Jaime Treat, decorated the library using a train theme around the Self-Check--:660t Express." Staff encouraged Self-Check use all week. Patrons who used the machine could enter their name in a drawing that was held at the end of the week. The statistics for Self-Check use that week reflect these efforts: on Monday, April 15, 19.1% of checkouts were accomplished using the Self- Check. Volunteers: The total volunteer hours this month is a 15% increase in donated hours when compared to the total volunteer hours for April 2001. Trish assisted with organizing and hosting a number of library events and programs this month in addition to the Library volunteer recognition event. This event was highly successful and Trish has received many favorable comments about that evening. She _ • C also provided an update to the City Council about the volunteer program and organized the Library presentation for the April and May CIT meetings. Volunteer Type Number Hours Regular Volunteers 91 912.50 Youth Services 24 107.50 Local History 0 0.00 Adopt-a-Shelf 6 22.50 Library Board '5 10.00 Homework Center 3 22.00 Community Service 3 24.00 Friendly Visitors 8 22.50 Poster Hanging* 1 5.50 New Library Construction 0 0.00 Total 141 1,126.5 = 6.5 FTE * Poster hanging by a volunteer is reported separately for insurance purposes. s " WORK INDICATORS APRIL 2002 APRIL 2001 APRIL 2000 Circulation Total (from WCCLS) 58,087 48,825 45,159 (4,470 self-check) Days of Service 30 27 27 Average Daily Circulation 1,936 1,808 1,673 Hours of Service 299 271.5 267.5 Materials Circulated per Hour 194 180 169 Increase in Circulation +19% +8% 2% Materials Added 1,531 1,762 1,336 Materials Withdrawn 1,242 761 2,580 Borrowers Registered 319 321 281 Cultural Passes Program 392 (YTD) 6 (Month) N/A 40 (Month) Adult Programs 111 18 57 (Number of sessions) (7) (3) (8) Story Time 523 157 126 (Number of Sessions) (14) (9) (8) Toddler Time 80 126 155 (Number of Sessions) (5) (8) (8) Special Programs 107 266 460 (Number of Sessions) (6) (11) (19) Children's Computer 132 141 84 Word Processors 198 291 231 Internet Users 5,421 = 3,467 2,197 Typewriter Users 10 N/A N/A Visitors (Gate count divided by 2) 24,977 21,123 18,299 Increase in Visitors +18% +15.4% -10.9% Fines/Fees Collected $5,597.26 $5,408.92 $4,458.15 Gifts Received $ 0.00 $ 0.00 S 0.00 New Tigard Library Construction Committee Presentations Month Presentations Model Total February Bank of America 150 Chamber of Commerce 50 February CIT Meeting 20 City Council Meeting 20 Summerfiefd Association 10 Ministerial Association 12 Washington Square Mall 200 Lions 50 Chamber of Commerce 50 Wells Fargo Bank 100 662 March Charles F.Tigard Parent Support Org. 8 Community Meeting 50 Read Across America 50 Tigard High School Play 400 Tigard High School Play 300 March CIT Meeting 10 Chamber Executive Board 8 Twality Parent Support Org. 8 Mayor's Blue Ribbon Task Force 8 Tigard High School Parent Conferences 200 John Tigard House 20 Breakfast Rotary 30 Chamber of Commerce Board 10 West Coast Bank-Tigard 100 8th Grade Parent Orientation -THS 150 Ap-rLI 1352 Women's Business Forum 30 April CIT Meeting 10 City Council Meeting 10 Mambo Queens 60 Friends Book Sale 60 Chamber Night of Shining Stars Event 200 Washington Square Mall 200 Tigard Christian Church 300 United Methodist Church 150 may 1020 Mallard Lakes Home Owner Assoc. X May CIT Meeting 10 Ballet De Folklorico Event X Tigard Farmer's Market X St.Anthony's Church X Summerfield 15 25 GRAND TOTAL 5999 l:/Lib/connie/ConstCommitteePresentations.xls New Tigard Library Construction Committee Presentations Month Presentations Model Total September Rotary 60 Rotary A.M. 25 Tigard Senior Center 45 130 October Tigard Saturday Market 150 City Council Meeting 20 Bonita Firs Village Condo HOA 20 Tetrapolitan Kiwanis Club 40 230 November November CIT Meeting 20 Tigard High School (2 days) 1000 Tigard Kiwanis Club 20 Eagle Point HOA 20 Tigard Senior Center 20 Tualatin Band at Water Bldg. 80 American Legion Post 158 25 Tigard Senior Center-Knitting group 20 Quilters Lunch 100 Library Volunteer Event 20 Adult Reading Program Gala 85 West Coast Bank-Tigard 200 1610 December Fowler Jr. High Parent Support Org. 20 Library Open House 100 Administration Staff Meeting 20 City Council Meeting 20 Finance Staff Meeting 20 180 January Templeton Parent Support Organization 15 City Council Meeting 20 Tigard-Tualatin School Board Mtg. 20 Little League sign-ups 200 Engineering Staff Meeting 12 Mary Woodward Parent Support Org. 15 Chamber of Commerce 35 Rotary 55 Little League sign-ups 150 Washington Square Mall 200 Public Works Staff Meeting 60 Art Resources of Tigard 8 790 I:/Lib/connie/ConstCommitteePresentations.xls