03/08/2001 - Packet TIGARD LIBRARY BOARD _
TI,_ ASDAY, MARCH 8, 2001 - 7. _. P.M.
TIGARD PUBLIC LIBRARY—PUETT ROOM
13125 SW HALL BLVD.
TIGARD, OREGON
1. CALL TO ORDER Braun
2. ROLL CALL: BECK BRAUN CHAPMAN DIAMOND '✓
IRWI� KASSON� SMITH
3. Approve Minutes of February 8, 2001. Braun
4. Agenda Additions and Deletions. Braun
5. Call to the Public. Braun
6. Introduction of Carly Ingvalson, Circulation Assistant. Barnes
7. Monthly Report for February 2001. Barnes
8. CLAB/LDB Report. Barnes
9. Library Foundation. Beck
10. Friends of the Library Report. Burgess
11. New Library Construction Committee. Chapman
12. WCCLS Formula. Barnes
13. Joint Meeting with City Council (March 20, 2001). All
14. Board Communications. All
(Reports from Board members on community and citizen activities)
15. Other Business.
16. Adjournment.
TO ENSURE A QUORUM TO CONDUCT BUSINESS, PLEASE CALL MARGARET
BARNES AT THE LIBRARY(503-684-6537), IF YOU ARE UNABLE TO ATTEND.
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TIGARD LIBRARY BOARD
MINUTES
FEBRUARY 8, 2001
Call to Order: 7:03 p.m., by Chair, Anne Braun.
Roll Call: Larry Beck, Anne Braun, David Chapman, Diamond, r
and Sue Kasson. Jane SmenStaff: Marget Bares and Cay
Ingvalson.
Minutes: Moved by Diamond and seconded by Chapman to approve minutes of
1. Motion unanimously approved.
January 11, 200
Agenda Additions and Deletions: None.
Call to the Public: None.
Introduction of Trish Stormont Volunteer Coordinator:
This month Barnes introduced Trish Stormont,
Volunteer Coordinator. Trish has worked
iety
here two years and thinks she has the best job inlibrarybecause
ng the steady nurmbe�of
people she works with. Trish passed around two chart
library volunteers and the increase of youth volunteers ages 12 through 17. Trish
discussed the success of name badges and a new computer program, "Volunteer
to use. Beck offered to help recruit data entry volunteers. A
Works" she is still learning
new website, "Volunteer Match, is available for people to electronically
Bappls,thave
volunteer. Two new computer classes, Internet Basics Trish is looking into adding a
been offered through March and are very popular. ram will
Tuesday evening computer class. March 2 the "Read Across America" program
include Board and staff members as volunteer readers. Trish is recruiting heavily for
Friendly Visitors and more computer class instructors.) Be n April Volunteerseck offered to ion this
act
need at his church. Volunteer Recognition Day w be
as WILinet guides to help patrons with the OPACs after the upgrade.
and should be
Reports: January Monthly Report: The e Circulation Department ss upgrade is going hat full strength
on line Friday, February 9. The C
due to four new hires. The in-house survey statistics are almost complete.
Approximately 1200 have been turned in. Cityscape mail-in surveys and
an external survey sent to City Hall, schools, council meetings,
etc. will be
tabulated separately. Circulation has increased by almost five percent
and the building is busy.
Friends of the Library RepOrt: Burgess
t should be under $600'IOOa He
filing fees for the Foundation. The totalco
reiterated the purpose of FOL is to support and further the growth of the
library. FOL will match funds with the City of Tigard for a "Live at the
Library" grant. "A whole bunch" of magnets have been ordered.
Entertainment Books are sold out. Promotional items may be given out at
events like the balloon festival. FOL is not sure yet what promotional
items to give. Hoping for more turnout, the annual book sale will be held in
September instead of August. Burgess will speak at the annual Tigard
Club Kiwanis meeting to promote FOL and the new library building. FOL
will provide an honorarium to one of the two authors reading for National
Library Week.
CLAB/LDB Report: Both boards have begun to discuss the reimbursement
formula for the Public Library Services Agreement and the WILlnet
Services Agreement. Chapman requested that notes and a spreadsheet
for the allocation budget projections for next year be given to the Board.
Library Construction Committee:
The next two meeting dates are Monday, February 12 and 26. The committee will
discuss possible sites and by spring should be able to meet with City Council to report
on a recommended site. Library staff members have given input regarding the new
building and have looked over a rough draft of the program report. The Board
emphasized the importance of advertising to the public our need for a new building.
Braun talked specifically about the inconvenience of storing library items due to lack of
space.
Library Foundation:
Beck reports no progress. He is planning to meet with the attorney in the next two
weeks. Diamond will be the listed incorporator for the Foundation.
Polaris:
The 1.5 upgrade should be completed and systems up by Friday, February 9. Network
Services has loaded the necessary software and the Technical Services computers
have been moved to the public side of the network to increase response time.
Volunteer guides will be on hand to help the public with the improved OPACs.
Tigard Beyond Tomorrow:
See insert in February's Cityscape for 2000 Annual Report and Goal Update.
Long Range Plan:
Library staff has been divided into committees to discuss implementing activities.
Joint Meeting with City Council:
Scheduled for March 20 at 6:30 p.m. The Board will have 45 minutes to workshop with
City Council. All Board members will attend except Irwin. This meeting presents the
opportunity to explain where the library is going. The Board brainstormed many
possible areas of discussion such as: the Foundation, Library Outreach Program,
Polaris, results of the library survey, the volunteer program, the Long-Range plan,
Public Information Campaign, and the many programs offered at the library. The
opportunity to "sell" City Council on the need for a new library building was emphasized.
The Board discussed possibly giving the City Council a promotional item like a magnet
or pencil.
Board Communications:
• Kasson inquired about the broken doors and was informed that they are now fixed.
She also informed the Board of her positive experience handing out library surveys.
• Irwin asked if the public response to extended library hours would be seriously
considered. Barnes responded that extended hours for Friday evening or Sunday
afternoon is a possibility.
• Diamond proposed that WCCLS, or Tigard specifically, should look into holding a
program similar to Multnomah County's "School Corps" where homeschooling
parents are given a packet of library items for an indefinite loan period. Barnes
responded that Tigard will plan on holding more library outreach programs for
homeschoolers.
Other Business:
• Barnes informed the Board of an upcoming joint meeting with school librarians. This
should strengthen our relationship with the school district. Braun expressed interest
in attending this meeting. Wayne Grimm, the Young Adult Librarian, is working
closely with the schools to promote "Meet the Authors" held on April 5.
• Chapman expressed his and his children's sadness at the resignation of Teresa
Laubach, the Youth Services Specialist.
Adjournment:
Beck moved and Diamond seconded to adjourn the meeting at 8:40 p.m. Motion
passed unanimously.
Next meeting is scheduled for March 8, 2001.
l:Vib Iconnie102-2001 library board minutes.doc
i
Public Library Services Agreement Summary
• Common contract agreed upon by all Contractors.
• Current Agreement runs from July 1, 1999 through June 30, 2002.
• Total funds available for distribution to public libraries is identified in the Agreement,
and the total amount increases 6% annually.
• Includes the Funding Formula through which WCCLS distributes money to public
libraries. The Formula has four criteria:
• Circulation: 92% of the total funds are allocated for reimbursement for
circulation of library materials to Qualified Borrowers during the previous
calendar year. Circulation is adjusted for net lending or borrowing on in-county
interlibrary loans before the reimbursement rate is applied.
• Open Hours: 2% of the total funds are allocated for distribution to libraries
meeting the OLA standard for adequate hours open to the public. All libraries
currently qualify for this payment. It is a flat amount for libraries with service
populations up to 45,000 and those with service populations over 45,000.
• Collection Expenditures: 3% of the total funds are allocated for reimbursement
based upon libraries' Collection Expenditures as reported to the Oregon State
Library for the previous fiscal year.
• Volumes Added: 3% of the total funds are allocated for reimbursement based
upon the number of volumes (not including periodical issues) that libraries add to
their collections as reported to the Oregon State Library for the previous fiscal
year.
• Identifies services to be provided by WCCLS:
• Reciprocal borrowing with other metropolitan area public libraries
• General coordination of countywide library services among Contractors and with
regional and state library service providers
• Second-level reference and interlibrary loan services
• Outreach services to residents who cannot get to a public library
• Youth services activities, including Summer Reading Program
• Courier services, including Library Express
• Planning for long-term growth and development of countywide library services
• Operation and maintenance of WILInet as defined in the WILInct Agreement.
Identifies services to be provided by Contractors:
• Borrowers will not be charged for circulation and renewal of materials
• Fees will be applied uniformly to all borrowers by Contractor
• Contractor shall meet the requirements for Level 5 Libraries as defined in the
"Admission of New Public Libraries"document.
a.
Process for Determining the Funding Formula
• A committee of CLAS members with library director representation (Beaverton,
Cornelius, Forest Grove, Garden Home, Hillsboro, Tigard, and West Slope) devised
the current funding formula.
• The Committee worked for approximately a year to come up with the formula criteria
that are included in the current PLSA.
• The total amount available for reimbursement increases 6% annually, based on
historical average annual increases in circulation. The amount for each of the four
formula criteria increases 6% to maintain the overall proportions between the criteria.
• As libraries' numbers change from year to year within any one criterion,the rate of
reimbursement changes. For example, in FY99-00, the circulation reimbursement
rate was $1.96 per circulation., In FY00701, the rate is $2.11 per circulation because
the total circulation decreased during the WILInet conversion. In FY01-02 the rate
will be $1.91 per circulation because circulation increased at a rate higher than the
available allocation so the rate decreases.
• Previous formulas guaranteed a flat rate per circulation (the previous rate was $1.82)
with an overall growth cap (usually 6%). In hindsight, this would have been
disastrous for libraries when countywide circulation dropped during the WILInet
conversion.
• The funding formula has always been based upon service measures that are objective
and easily measurable. We use statistics from completed fiscal or calendar years in
order to, "pay for seryice provided" rather than using projections of future service.
• An important factor to the Contractors for the current PLSA was to diversify the
formula to include measures "of good library service" in addition to circulation, such
as recognition for building current, quality library collections.
• Discussions regarding revision of the PLSA and the formula for the next cycle are
about to begin. Library directors will be meeting on 2/28 to gather some historical
information and to talk about alternative service measures, and CLAB will appoint a
committee to begin discussions in March. The goal would be to have the new PLSA
and formula finalized by January 2002.
Annual and Average Percentage Changes, FY99-00 to FY01-02
FY99-00 FY00-01 % change FY01-02 % change average annual
Payments Payments FY00-FY01 Payments FY01-FY02 % change
Banks $55,184 $61,216 10.93% $72,289 18.09% 14.51%
Beaverton $2,381,039 $2,562,566 7.62% $2,775,766 8.32% 7.97%
Cedar Mill $1,383,325 $1,536,666 11.08% $1,597,122 3.93% 7.51%
Cornelius $106,735 $106,489 -0.23% $98,022 -7.95% -4.09%
Forest Grove $445,280 $451,190 1.33% $441,083 -2.24% -0.46%
Garden Home $99,578 $139,664 40.26% $171,870 23.06% 31.66%
Hillsboro $2,362,862 $2,509,677 6.21% $2,759,927 9.97% 8.09%
Sherwood $212,001 $238,250 12.38% $271,109 13.79% 13.09%
Tigard $1,224,691 $1,223,992 -0.06% $1,199,259 -2.02% -1.04%
Tualatin $440,197 $424,679 -3.53% $441,126 3.87% 0.17%
West Slope $343,943 $343,737 -0.06% $346,437 0.79% 0.36%
TOTAL $9,054,835 $9,598,124 6.00% $10,174,010 6.00% 6.00%
Formula Criteria:
Circulation 92%
Collection Expenditures 3%
Volumes Added 3%
Meeting OLA Open Hours 2%
Public Library Services Agreement Formula Payments,
Analysis for City Managers' Meeting 2/01
FY99-00 FY00-01 FY01-02 %change
Payments Payments Payments FY01-FY02 Comments
Banks $55,184 $61,216 $72,289 18.09% Circulation incr. 37%; collection expend. incr. 200%.
Beaverton $2,381,039 $2,562,566 $2,775,766 8.32% Circulation incr. 20%.
Cedar Mill - $1,383,325 $1,536,666 $1,597,122 3.93% Circulation increased 15%.
Cornelius 106,735 $106,489 $98,022 -7.95% Circulation flatlined; collection expend. reduced 44%.
Forest Grove $445728 4 1,190 $441,083 -2.24% Circulation incr. 7%; collection expend. Incr. 13%.
Garden $99,578 $171,870 23.06% Circulation incr. 40%.
Hillsboro ' $2,362,862 $2,509,677 $2,759,927 9.97% Circulation incr. 20%; collection expend. incr. 9%; volumes added incr. 95%.
Sherwood $212,001 $238,250 $271,109 13.79% Circulation incr. 26%; collection expend. Incr. 11%; volumes added incr. 67%.
Tigard 1 224 69 1 223 9921 1 2.02% Circulation incr. 7%;
Tualatin $440,197 $424,679 $441,126 3.87% Circulation incr. 12%; collection expend. incr. 11%; volumes added incr. 140%.
West Slope $343,943 $343,737 $346,437 0.79% Circulation incr. 13%; collection expend. reduced 11%.
TOTAL $9,054,835 $9,598,124 $10,174,010 6.00%
Countywide average increases between FY01 and FY02:
Circulation increased 17% between calendar 1999 and 2000.
Collection expenditures increased 4% between FY99 and FY00. '
Volumes added increased 51% between FY99 and FY00.
Formula Criteria:
Circulation 92%
Collection Expenditures 3%
Volumes Added 3%
Meeting OLA Open Hours 2%
2001-2002 REIMBURSEMENT FORMULA
PUBLIC LIBRARY SERVICES AGREEMENT, EXHIBIT A
2001-02 2001-02 2001-02 2001-02
Reimbursable Circulation 99-00 Collect. Coll. Expend. 99-00 Open Hours 99-00 Total Vols. Added Library
Circulation Payment Expenditures Payment Service pop. Payment Vols Added Payment Total
Banks 26,403 $50,412 $6,731 $1,098 2,848 $15,760 2,870 $5,019 $72,289
Beaverton 1,362,944 $2,602,331 $518,276 $84,514 106,728 $23,290 37,527 $65,631 $2,775,766
Cedar Mill 788,306 $1,505,148 $209,218 $34,117 51,411 $23,290 19,765 $34,567 $1,597,122
Cornelius 40,608 $77,535 $6,220 $1,014 8,923 $15,760 2,123 $3,713 $98,022
Forest Grove 202,390 $386,432 $101,116 $16,489 21,196 $15,760 12,809 $22,402 $441,083
Garden Home 78,177 $149,267 $14,283 $2,329 3,512 $15,760 2,581 $4,514 $171,870
Hillsboro 1,329,323 $2,538,137 $607,266 $99,026 116,950 $23,290 56,879 $99,474 $2,759,927
Sherwood 124,203 $237,146 $50,922 $8,304 11,379 $15,760 5,660 $9,899 $271,109
Tigard 581,255 $1,109,817 $198,978 $32,446 47,778 $23,290 19,273 $33,706 $1,199,259
Tualatin 204,205 $389,898 $115,368 $18,813 22,868 $15,760 9,523 $16,655 $441,126
West Slope 164,437 $313,967 $43,353 $7,070 10,809 $15,760 5,512 $9,640 $346,437
TOTAL 4,902,251 $9,360,090 $1,871,731 $305,220 404,402 $203,480 174,522 $305,220 $10,174,010
FY01-02 PL Allocation: $10,174,010
Wilsonville Payment: $46,919
Circulation % 92%
Coll. Expend.% 3%
Vols. Added% 3%
Open Hours% 2%
evalcontracts/pl services agmt/PLSA exhibit A 01-02
2001-2002 Library Payments for Collection Expenditures, Open Hours, and Volumes Added
98-99 99-00 01-02 Coll. 99-00 01-02 Open 98-99 99-00 01-02 Vols.
Rate Coll. Expend. Coll. Expend. Exp. Pymt. Service Pop. Hours Pymt. Vols Added Vols Added Added Pymt.
18% 16.30685% $2.09 $1.74889
BAL $2,237 $6,731 $1,098 2,848 $15,760 2,178 2,870 $5,019
BCL $536,398 $518,276 $84,514 106,728 $23,290 29,506 37,527 $65,631
CML $195,737 $209,218 $34,117 51,411 $23,290 16,797 19,765 $34,567
COR $11,040 $6,220 $1,014 8,923 $15,760 1,736 2,123 $3,713
FGL $89,265 $101,116 $16,489 21,196 $15,760 8,936 12,809 $22,402
GHL $14,089 $14,283 $2,329 3,512 $15,760 2,155 2,581 $4,514
HPLs $551,640 $607,266 $99,026 116,950 $23,290 29,233 56,879 $99,474
SPL $46,058 $50,922 $8,304 11,379 $15,760 3,371 5,660 $9,899
TPL $195,808 $198,978 $32,446 47,778 $23,290 12,466 19,273 $33,706
TUL $104,012 $115,368 $18,813 22,868 $15,760 3,967 9,523 $16,655
WSL $48,700 $43,353 $7,070 10,809 $15,760 5,462 5,512 $9,640
SUB TOTAL $1,794,984 $1,871,731 $305,220 404,402 $203,480 115,807 174,522 $305,220
Compensation $287,944 $305,220 $203,480 $287,944 $305,220
Total Avail 00-01: $9,598,123
Total Avail 01-02: $10,174,010
Wilsonville: $46,919
Circulation: $9,360,090 92%
Open Hours: $203,480 2%
Vols Added: $305,220 3%
Coll Expenditures: $305,220 3%
2001-2002 Library Payments for Adjusted Circulation (Net Intra-Loan Adjustment)
2000 Calendar Circ. Net ILL Adjustment Reimbursable Circ. Circulation Paymt.
Rate $1.9093453
BAL 24,222 2,181 26,403 $50,412
BCL 1,352,970 9,974 1,362,944 $2,602,331
CML 766,791 21,515 788,306 $1,505,148
COR 40,138 470
FGL 40,608 $77,535
200,569 1,821 202,390 $386,432
GHL 79,618 -1,441
78,177 $149,267
HPLs 1,335,377 -6,054 1,329,323 $2,538,137
SPL 133,563 -9,360 124,203 $237,146
TPL 581,052 203 581,255 $1,109,817
TUL 209,548 -5,343 204,205 $389,898
WSL 168,257 -3,820 164,437 $313,967
SUB TOTAL 4,892,105 10,146 4,902,251 $9,360,090
$9,360,090
cap for FY01-02
2/28/01
Ma✓ga✓c�' its.
MEMORANDUM
TO: Bill Monahan, City Manager
FROM: Margaret Barnes, Director of Library Services.
DATE: March 5, 2001
SUBJECT: Library Monthly Report, February 2001
Personnel: With the Circulation Division we have posted for one twenty-hour position.
We have recently hired two on-call Reference Librarians. They are becoming familiar
with the operations at the reference desk. We have posted for the Youth Services
Specialist position. Trish Stormont was the staff member to attend the Library Board
meeting in February. The following employees were honored at the recent Citywide
employee recognition event: Amy Emery, Sandra Thorne, Terri Smith, Vivian Levine and
Tony Greiner.
Connie Martin gave birth to a baby boy, Garrett, on Saturday, February 25. She will be
on FMLA leave for a number of weeks. Connie has trained different staff members who
will be assuming her job duties while she is out.
Polaris: Although, there are still a number of issues to resolve, Release 1.5 has been
implemented. The Network Services staff provided a tremendous amount of assistance
during the upgrade process. The changes to the Online Public Access Catalog (OPAC)
screens have been well received by the public. There still is a concern about the
response time at the OPAC stations and the checkout stations. On the.plus side of the
release: the new look of the OPAC is considered to be user friendly and has some
powerful new search features.
New Tigard Library Construction: The Committee met twice this month with Rich
Brooks and Gary Larson from BML Architects. The Committee is currently reviewing the
different potential sites for a new library. A draft copy of the "Building Program Report"
has been distributed to the Committee. The Committee will hear a presentation about
this document by the consultant, Cynthia Ripley, in April. The report recommends that
the size of the new library be approximately 47,000 sq. ft. The Committee will meet
again on March 12 to continue the preliminary review of the potential sites. In April the
Committee will have a workshop meeting with the City Council.
Community Survey of Library Services: The library received over 2600 responses to
the survey that was recently conducted in the library and through Cityscape. Over 75%
of the respondents visit the library at least once a month. Of those surveyed, the first
choice for expanded hours if the library were to add hours in the future, was Friday
evenings. The second choice was an earlier opening time on Sundays (11:00 a.m.).
Over 87% of those surveyed rated the service received at the checkout desk to be good
or excellent. More than 75% of those surveyed rated the service received at the
reference desk to be good or excellent. The majority of people responding to the survey
visit the library to check out materials.
Reference Desk: February statistics show that the reference staff conducted a total of
3,422 interactions with the public. These included 3,000 reference questions, 143
directional/informational questions and 279 instances of assisting the public on the
computers.
Cultural Pass Program: The Cultural Pass program, sponsored by the Friends of the
Library, continues to be a popular service with our patrons. This program began in July
and provides family passes to six different cultural places in the Metro area. These
passes can be checked out at the circulation desk. To date, there have been 129 uses
of these passes. Both for this month, and overall, the Children's Museum is the most
popular attraction. It is possible to reserve these passes in advance for a particular day.
Technical Services: For this month, 917 items were added to the collection, including
153 donated items. 257 bibliographic records were added to Polaris.- The average
number of days for items to be cataloged was 53. This is an improvement over the
January average of 67.6 days.
With the downtime associated with the upgrade to Polaris 1.5, fewer items were
processed this month. The other major change in Technical Services this month was
the installation of a second CPU at all the staff workstations. This reconfiguration now
allows staff to have access to the city side, and run Polaris on the public side of the
network. Initially there were a few bugs to resolve but overall this new setup is working
as intended. After some initial connection problems due to the 1.5 upgrade, response
time from Polaris has been significantly faster in all functions.
Long Range Plan: The staff has formed committees to develop ideas for the
implementation of the various activities outlined in the plan. Many of the committees
have generated much enthusiasm and many creative ideas to bring the activities
forward. The different committees have had initial meetings to begin their formulation of
proposals. I'm looking forward to reviewing the proposals as we move further along in
this process.
Public Internet Screens: We are working with Network Services to redo the default
screen for the public Internet workstations. We are planning to standardize the access
from all the public machines. This standardization will be beneficial to both our public
and the staff. For the public there will be less confusion about what is available in terms
of resources on the different machines. For both Network Services staff and library staff,
troubleshooting will be easier, since all the machines will have the same security
systems and default settings.
Internet Classes & Basic Computer Classes: Both of these classes remain very
popular with the public. Given the demand for the basic computer class, we have added
a Tuesday evening time. We are now scheduled to offer this class through April. We
have begun to survey the people participating in the Internet classes and basic computer
classes. Of those surveyed 94% report an improvement in their skill level.
Read Across America: The celebration of the birthday of Dr. Seuss was a huge
success. Teresa Laubach and Terri Smith did an excellent job organizing this event.
The event began with everyone singing "Happy Birthday" to Cat in the Hat, who was
visiting the library in person. Later, Mayor Jim Griffith read The Cat in the Hat to the
children who were present. We had over 120_people participate in this event. Chief Ron
Goodpaster and Library Board President Anne Braun also read aloud to the children
attending this event.
Homework Center: The average daily attendance at the Homework Center was 5
students. Approximately 55 students were served over the course of this month. The
staff will continue to promote the Homework Center through fliers, announcements in the
schools, Cityscape and the WCCLS newsletter. Two new volunteers were trained to be
tutors.
Volunteers: Don Williams is our next generation of video repair volunteer. Don's only
72, so he is able to take some of the workload off Bill Haglund, 86 who's been repairing
our videos for years. Bill spends an average of 35-40 hours a month repairing videos.
Michael Emmert, one of our Internet instructors, received unsolicited praise for his skill in
answering hardware questions. Patrons using the nearby Internet computers told the
circulation staff that he was an excellent teacher and they'd like to sign up for classes
with him.
Library Volunteer Number and Hours:
Volunteer Type # of Volunteers Hours
Regular Volunteers 72 629
Youth Services 26 148.5
Local History 2 9.0
Adopt-a-Shelf 5 13.5
Library Board 6 12.0
Community Service 4 92.0
Friendly Visitors 6 14.0
New Library Construction 9 13.5
Homework Center 9 42.0
TOTALS 139 973.5 = 5.7 F.T.E.
WORK INDICATORS ^'=BRUARY 2001 FEBRUARY 20" FEBRUARY 1999
Circulation - -
Total (from WCCLS) ** 49,579
Adult Materials
Juvenile Materials
Total ** 49,579
Days of Service 25 26 25
Average Daily Circulation ** 1907
Hours of Service 248.5 260 249
Materials
Circulated per Hour ** 191
Increase in Circulation *%
Materials
Added 1070 1482 930
Withdrawn 507 1658 446
Borrowers Registered * 306
Cultural Passes Program 20 N/A N/A
(7)
Adult Programs 116 40 56
(Number of sessions) (22) (6) (13)
Story Time 116 180 118
(Number of Sessions) (7) (8) (6)
Toddler Time 81 114 103
(Number of Sessions) (5) (7) (8)
Special Programs 460 640 472
(Number of Sessions) (9) (12) (28)
Children's Computer 90 136 46
Word Processors 237 301 210
Internet Users 2866 2,140 1,604
Visitors
(Gate count divided by 2) 20,901 17,283 20,387
Increase in Visitors +20.9% -15.2% -1.6%
Fines/Fees Collected $2,788.91 $4,419.57 $1,088.59
Gifts Received $ 0.00 $ 0.00
No statistical report from WCCLS was generated.
"Without self-checkout machine figures.