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03/06/2003 - Packet AGENDA TIGARD LIBRARY BOARD THURSDAY, MARCH 6, 2003 - 7:00 P.M. TIGARD PUBLIC LIBRARY—PUETT ROOM 13125 SW HALL BLVD. TIGARD, OREGON 1. CALL TO ORDER Braun 2. ROLL CALL: BRAUN_ CHAPMAN_ DIAMOND_ KASSON_ LAWTON SMITH THENELL TURLEY 3. Approve Minutes of February 13, 2003. Braun 4. Agenda Additions and Deletions. Braun 5. Call to the Public. Braun 6. Monthly Report for February 2003. Bames 7. CLAB/LDB Report. Barnes - WCCLS Formula 8. Patriot Act. Barnes 9. New Library. Chapman 10. Library Foundation. Diamond 11. Board Communications. All (Reports from Board members on community and citizen activities) 12. Other Business. All 13. Adjournment. TO ENSURE A QUORUM TO CONDUCT BUSINESS,PLEASE CALL CONNIE MARTIN OR MARGARET BARNES AT THE LIBRARY (503-684-6537), IF YOU ARE UNABLE TO ATTEND. Agenda items-for future meetings: e h:\docs\c o nnie\Iib-a TIGARD LIBRARY BOARD MINUTES February 13, 2003 Call to Order: 7:02 p.m., by Chair Braun. Roll Call: Anne Braun, David Chapman, Marvin Diamond, Jane Smith and Suzan Turley. Staff: Margaret Barnes and Connie Martin. Minutes: After discussion of acronyms, Smith moved to accept the minutes of January 9 as written, seconded by Chapman. Motion passed unanimously. Agenda Additions and Deletions: None. Call to the Public: None. Reports: January Monthly Report: The library conducted its annual survey of patrons in January. There were 1,481 respondents. A wide range of comments were generated. Staff will use the comments to ensure patrons have a positive experience at the library. Sr. Library Assistant, Ning Wang has been hired on a regular basis. Barnes indicated he will be invited to an upcoming Board meeting. Library staff is in the process of hiring the Reader's Services Division Manager, more details later. The library experienced a 1% decrease in circulation this month. This is believed in part due to a decrease in VHS and DVD renewals because of the now 7- day loan period. With the timeout software SAM, library staff is now. able to track Internet use by hours as well as users. There was a significant jump in users this month. Staff will be calculating hours for the remainder of the fiscal year. The library now receives a report from WCCLS that tracks checkouts by hour blocks. The Children's Museum continues to be the most popular destination in the Cultural Passes Program. In the future, the Art Museum pass will allow 2 adults and 2 children to use at a time. CLAB/LDB Report: Barnes distributed a report from WCCLS Director, Eva Calcagno sharing WCCLS levy election information, formula projections and service reductions. Since there are concerns with the new formula and how the dollars will be distributed, there was discussion at CLAB of bringing back the consultant to provide additional analysis. Library Directors will participate in the process. There will be lengthy discussions to review how the formula will take into account monetary resources. There was talk of the possibility of another levy to the voters in May 2004. Patriot Act Update: Barnes indicated the City attorney's office has reviewed the wording of the Patriot Act and based on their recommendations the library should follow its existing confidentiality procedures and protocol in terms of information being requested. There was discussion regarding library staff roles and responsibilities in following the rules of the Act. Barnes will review with library staff the City attorney's response and the library's responsibilities. Annual Meeting with City Council: The Library Board's annual meeting with City Council is scheduled for Tuesday, May 20. Board discussed what their focus might be and what topics might be presented. Barnes suggested that Library staff can be a resource for information. March Library Board Meeting: Barnes announced there is a conflict in her schedule with the March 13 Board meeting. Barnes asked the Board if they would be willing to move the meeting date to March 6 or accept another library staff member to be present at the March 13 meeting. Board discussed and decided to move the meeting to March 6. New Library: The New Library Resource Team had their first meeting of the new year on February 10. The Public Art Committee sent mailings to 25 local businesses. The goal is to raise $100,000 for public art for the interior and exterior of the building. The groundbreaking ceremony will take place Saturday, May 17. Chapman indicated that the architects and City and Library staff are busily going through schematic designs and refining the pre-construction documents. Barnes indicated that the budget is very tight and many features and amenities are being scrutinized. Library staff is developing an inventory of existing furnishings to use in the new library. Library Foundation: Today, February 13 is the first day of ticket sales for the Michael Allen Harrison fundraising event scheduled for Friday, April 4 from 7:30-9:30 p.m. Foundation members are in the process of soliciting for donations to offset the costs of the event. Tickets will be made available at the Library and at the Friends of the Library book sale. Publicity for this event will begin this week. The Nature's Northwest store in Lake Oswego has chosen the Foundation to receive 5% of its profits on Monday, February 24. Contributions will help purchase books and new furnishings for the new library. Board Communications: None. Other Business: Chapman commented on the on-line renewal glitch with the 2.0 Polaris upgrade. The system will not show any outstanding fees until the amount reaches $5.00. Adjournment: It was moved by Chapman, and seconded by Diamond to adjourn the meeting at 8:56 p.m. Motion passed unanimously. Next meeting is scheduled for March 6, 2003. MEMORANDUM TO: Bill Monahan, City Manager FROM: Margaret Barnes, Director of Library Services DATE: March 6, 2003 SUBJECT: Library Monthly Report for February 2003 Personnel: A conditional offer has been made to the candidate for the Readers Services Manager position. Ideally, the candidate will begin on March 24, 2003. Technical Services: In February 1,790 items were added to the collection. The average number of days for items to be cataloged and processed was 52. The fiscal year average for the number of days for an item to be cataloged and processed is 33, which is a little above the Division goal. .A total of 1,210 items were placed "on order." The average number of days from order submitted to being placed was 1.1. The total number of materials withdrawn from the collection was 1,031. Amy Emery continues to participate in the beta testing of Polaris 3.0, including download and import of bibliographic records to purchase orders and EDI ordering. Testing of Baker & Taylor's TitleSource 2 system began at the end of the month with one order sent. Testing will continue in March. Reference Desk: Total service interactions set another new record! Reference desk interactions for February totaled 6,293. Of these interactions, 97% were reference questions. This is an increase of over 30% from February 2002. Adult Services: Future program plans include a non-fiction author visit in May. K.P. Burke, an Oregon Book Award nominee, will discuss her book, Proof Through the Night. Also scheduled in May is a second round of Job Hunting programs presented by Tualatin Workplace Resource Center. Kudos to Erik Carter for his efforts to set up these programs and also for his on-going work with the tax forms. Circulation: Circulation staff processed 471 intralibrary crates this month; an average of 15.4 crates per day. 68% of the holds on the daily hold list were filled, a total of 2,986 items processed to fill holds. During February 54,782 items were checked out. The Self-Check Machine handled about 5% of these checkouts. We are developing a plan to encourage additional patrons to use the Self-Check Machine. Circulation for February 2003 was slightly higher than February 2002. The highest checkout day forthe month occurred on Tuesday the 18th, the day after Presidents' Day. Sundays remain the busiest day in terms of checkouts per hours: the average for the month of Sundays was 341 checkouts per hour and 146 patrons through the door. Community Service: Six individuals performed Community Service hours served in February for a total of 107 hours. Of these six individuals, two were Peer Court and four were others serving court ordered hours. Cultural Passes: Twenty-three new individuals joined the program, and we have 20 reservations for the future. All the passes were used this month. The most frequently used pass was the Children's Art Museum; used 18 times. New Library: A community meeting for further discussion concerning the site was held on Wednesday, February 26 at 7:30 p.m. An additional community meeting is scheduled for Thursday, April 3. Dan Plaza from the Parks Department is coordinating this program. This month the staff continued to work with SRG to further define the interior design of the new library. A committee is also planning the Ground Breaking event, which is scheduled for Saturday, May 17, at 10:00 a.m. The Friends of the Library and the Library Foundation have been actively fundraising and promoting the new library to the community. Volunteers: This month volunteers donated 1061.5 hours to the Library. For the month, these hours represent a slight decrease, 4.7% when compared to 2002. Volunteer Type Number Hours Regular Volunteers 92 762.50 Youth Services 25 104.00 Boards and Committees* 12 20.50 Friendly Visitors 5 10.50 Other** 9 35.50 Community Service*** 6 108.00 Sery-Fest (from 1/25) 9 31.50 Total 158 1,072.50 = 6.2 FTE * Board and Committees includes Library Board and New Library Resource Committee ** Other includes Local History, Homework Center and Adopt-a-Shelf *** Community Service includes Peer Court, Municipal Court and other county courts, both adult and youth referrals WORK INDICATORS BRUARY 2003 FEBRUARY 2� FEBRUARY 2001 Circulation Total (from WCCLS) 54,782 54,746 (Self-Check machine) 2,959 3,623 Days of Service 27 27 25 Average Daily Circulation 2,029 2,028 Hours of Service 264.5 264.5 248.5 Materials Circulated per Hour 207 207 Increase in Circulation +.07% *% *% Materials Added 1,790 1,304 1,070 Materials Withdrawn 1,031 1,781 507 Borrowers Registered 308 302 Cultural Passes Program 371 (YTD) 302 (YTD) 20 (YTD) 48 (Month) 26 (Month) 7 (Month) Adult Programs 113 188 116 (Number of sessions) (6) (7) (22) Preschool Story Time 245 580 116 (Number of Sessions) (4) (15) (7) Little People Storytime 287 63 81 (Number of Sessions) (8) (4) (5) Special Programs 338 99 460 (Number of Sessions) (9) (5) (9) Children's Computer 89 126 90 Word Processors(stand alone) 155 232 237 Internet Access Station Users 4,587 4,469 2,866 Hours of Use 1,106 N/A N/A Typewriter Users 7 40 N/A Visitors (Gate count _ by 2) 23,303 23,980 20,901 Increase in Visitors -3% +15% +20.9% Fines/Fees Collected $4,889.17 $5,474.26 $2,788.91 Gifts Received $ 0.00 $ 0.00 $ 0.00 * No statistical report from WCCLS was generated. TIGARD PUBLIC LIBRARY CONFIDENTIALITY OF LIBRARY RECORDS February 2003 Policy The Tigard Public Library recognizes that all library users, regardless of age, have the right to confidentiality and privacy with respect to information sought or received and resources consulted, borrowed, acquired or transmitted. User records of the Tigard Public Library showing 1) use of specific library materials consulted, borrowed, acquired or transmitted, by a named person; or 2) consisting of the name of a library patron together with the person's address or telephone number, or both, are conditionally exempt from disclosure. These records include, but are not limited to: • Circulation records • Borrower registration records • Records created to facilitate access to and/or use of library information, materials and services. Tigard Public Library reserves the right to use library records for administrative purposes, such as recovering overdue materials, payment for lost items, customer surveys and other administrative mailings. Circulation and registration records may be used only by a library employee working within the scope of his or her duties or by outside agencies charged with the enforcement of library rules and policies or collection of library property, unpaid fees, fines or other charges. The Tigard Public Library recognizes that the disclosure of a person's record showing the use of specific library use is an invasion of privacy. Circulation records, including information which identifies materials checked out by a patron currently or in the past, will not be divulged voluntarily to anyone except the patron or someone who can produce the patron's library card number. User records will be provided pursuant to lawfully issued subpoenas or warrants issued by a court of competent jurisdiction. When a subpoena or warrant is served on the Library, the subpoena or warrant shall be delivered to the Library Director or designee, who shall guide the Library's response. The Library Director may consult with the City Attorney if served with a subpoena or warrant. Rationale Protecting the privacy and confidentiality of library users is a fundamental library value. I:\L.IB\L,ibrary Polices and Procedures\Privacy and Confidentiality Policy.doc Oregon State Law recognizes the Tigard Public Library as a public body subject to the - Public Records Law. However, ORS 192.502.22 provides the--following exemption from disclosure of library public records: "The records of a library, including circulation records, showing use of a specific library material by a named person or consisting of the name of a library patron together with the address or telephone number, or both, of the patron." This law allows the library to set policies to protect library circulation and registrations records from disclosure. In setting these policies, the library tries to strike a balance between the privacy of the user and convenience for that same user. Adopted by the Tigard Library Board March 6, 2003. I:\LIB\Library Polices and Procedures\Privacy and Confidentiality Policy.doc v MEMORANDUM TO: All Library Staff FROM: Margaret Barnes, Library Director RE: USA Patriot Act DATE: February 27, 2003 The USA Patriot Act moved through Congress quickly and as a result lacks an extensive legislative history that can be referenced to fully answer all of the questions raised. 1. What is the USA Patriot Act? On October 25, 2001, Congress passed the "Uniting and Strengthening America by Providing Appropriate Tools Required to Intercept and Obstruct Terrorism Act" (USA PATRIOT Act.) The Act broadly expands law enforcement's surveillance and investigative powers. 2. How are requests under the USA Patriot Act different than requests the library has had in the past? Typically, a court of competent jurisdiction must subpoena requests for patron records. The Library Director releases the records if the subpoena is legal and binding upon the library. The director or her designee determines this on the advice of the city attorney. It is not clear how requests for information will be presented to us under the Act. Some requests will be the same as in past instances: that is, oral and informal, progressing to a subpoena or court order, in a few cases. Under the Act, requests may also come in the form of a search warrant from law enforcement authorities. Inquiries may or may not be identified as being made under the Patriot Act, or for purposes of homeland security. Experience will tell us this. 3. Does the USA Patriot Act change the procedures staff should follow concerning requests for patron records, including from law enforcement authorities? No. The procedure remains the same as outlined in the library's policy on Confidentiality of Library Records. This policy is located in the Policy Manual. Please review the policy and the procedures therein. 4. What is the protocol for referring requests to the appropriate authority in the library? The protocol for referring requests is as follows: Library personnel should: • Refer the person requesting information to their supervisor, and in their absence, to the person-in-charge (PIC). • The supervisor/PIC explains that the library director or designee authorizes requests (in any form), and, • Expedites this by informing the director's office and helping the person presenting the request make contact with the director's office. • In the,event that the director is not available, designees include the following: o Library Director, Margaret Barnes o Circulation Division Manager, Linda Parker o Tech. Services Division Manager, Sandy Birkner 5. What if the request is after normal library business hours? The protocol for reporting the request is.the same as for other incidents requiring a library official. • During normal business hours, the supervisor or PIC should contact the director's office. The library director or designee will be promptly notified and will contact the supervisor or PIC. • During all other library hours, the supervisor or PIC will determine the urgency of contacting the library director or designee. 6. What if the law enforcement authority insists on executing a search warrant; for instance, confiscating computers? In this event, staff should obtain a copy of the warrant, the identity of the presenting authority and a receipt for property removed from the library. Identity of the presenting authority includes name, agency and identification number, such as a badge number. Library personnel should not challenge such action. They should report the incident as soon as possible to the supervisor/PIC or directly to the director's office, or to the designee, whichever is most expeditious. 7. 1 have heard that the USA Patriot Act includes a "gag" provision. Does this mean I may not speak about requests for information or related actions at all? The "gag' provision means that you cannot inform the person about whom the information is requested, nor speak to co-workers, press, or to other government officials about the inquiry. As a matter of course, you must refer and report only to a higher authority within the library. To disclose the information more broadly, whether inside or outside of the library, is a potential liability for the employee, the library and the city. You may convey the information about the incident to library officials at the appropriate levels. You are acting within the scope of your job or refer requests for library records to the director's office and to report related incidents. In our library, the director is authorized to release records, acting on the advice of the city attorney. The library director delegates to library persons-in-charge authority to handle and report incidents. 8. What is an appropriate response to questions from the public about the library's position on the USA Patriot Act and about the library's practices relative to the Act? The USA Patriot Act is law, and the library will comply with it, as we are required to do. The library's long-standing policies relating to privacy and confidentiality of information sought and received, developed with the advice of the city attorney, have not changed as a result of the Act These policies protect the confidentiality of patron records subject to state and federal laws. We will respond to specific requests for information as we have done in the past, that is, in keeping with these policies and procedures. There is no one right answer to this question. Unlimited possibilities exist for your board to help . raise funds.A variety of suggestions can be found in the following article, 55 Ways for Boards to Raise $500, written by Kim Klein, founding publisher of the Grassroots Fundraising Journal. All good fundraising plans have one thing in common: they show a diverse number of sources for their income. The board of directors plays a crucial role in the selection, implementation, and evaluation of fundraising strategies. In addition to other ways that board members may participate in fundraising, they individually commit to raising and giving a certain amount of money, or commit to working by themselves on specific strategies with no financial goal attached. It is a good idea for board members doing fundraising on their own to write up their plans. This "contact"allows staff to know when they might be called on to help, ensures that events don't happen on the same day, or the same donors aren't solicited by several board members, and also helps to remind board members of their commitments. In order for this method to work, the organization or the board fundraising committee should think of many specific ways board members could actually raise money by themselves. The fifty-five ways suggested below are by no means an exhaustive list, nor will they all work for every group. Few board members could use all fifty-five ways, but almost any board member should be a able to use two or three of them. All of these methods have been used by different volunteers in a wide variety of organizations. Some methods are much more popular than others. Some depend on access to certain resources. Presenting board members with fifty-five ways that would work for your organization helps counter the excuse, "I would help but I just don't know what to do." Having each board member write out a plan,with goals and a time line, also gives them a sense that if they do their best with this plan, they will have helped significantly. Many board members feel that fundraising is never ending, and that no amount of effort is enough. '"Whatever I do, I could have done more, and probably should have,"they say. This feeling of inadequacy leads to high turnover, burn-out, and resentment in boards. Specific fundraising contracts can help avoid that result. 55 Ways for Board Members to Raise$500 1. Give it yourself. This is the easiest way for those who are able, although if you are able to give them that much money you should be helping raise much more than $500. 2. List all your friends who are interested in your organization, or similar organization. Decide how much each one should give. Write to them on your own stationery, include a brochure from the organization and a return envelope. Phone those people who don't respond in two weeks, Some people will need 10 friends to give $50, and some people need 50 friends to give $10. Most people will need a combination such as: 2-3 @ $50, 4-5 @ $25, 15 @ $10. 3. Give part of the $500. Then ask your friends to join you in giving $25, $50, or whatever your gift is. This is most effective because you are not asking them to do anything you haven't done. 4. Set up a challenge campaign. Challenge gifts can be quite small. Tell people you'll give $5 for every$25 they give, or will match every$10 gift up to ten gifts. r For added suspense, make this challenge during a fundraising event. You or the host can announce, "We now have the Dave Buckstretch Challenge for the next five minutes. Dave will give $5 for every new member that joins Worthy Cause." 5. If your organization has a diverse funding base with several grassroots fundraising strategies in place, use them all: o sell 100 raffle tickets for$100 o give$50 o bring 10 people to an event that costs $10 to raise $100 o buy two gift memberships @ $15 each to raise $30 o get 15 friends to join @ $15 each to raise$225 6. Help with your organization's phone-a-thon. Bring the names of people you think would like to join and call until you have raised $500. Or trade names with someone in the organization and call their friends until you have reached $500. This is particularly effective for people who are shy about asking their own friends for money, but not afraid to ask people they don't know. 7. Acquire mailing lists for your organization. If you belong to another group, perhaps you can set up an exchange, or perhaps you have access to a list of members of some other group. You can ask all your friends to give you the names of 10 to 15 people they think would like to join. You would need to recruit about 25 members at an average gift of$15. Depending on how"hot"your list is, you might need as few as 200 names (to do a bulk mailing)or as many as 1500- 3000 (if you expect a 1-2% response.)You would have to have a greater response if you wanted the mailing to pay for itself and also generate $500. 8. Give the organization something they need that is worth $500, such as a fax machine, filing cabinets, couch, adding machine, computer program, etc. 9. Pledge$20 a month, and get one other person to do likewise. Then sell $20 worth of raffle tickets. 10. Teach a seminar on a topic you know: fundrasing, knitting, organic gardening, organizing, proposal writing, environmental impact reports, gourmet cooking, dog grooming, starting your own business. Charge $20-50 per person, with a goal of 20-30 people. Either absorb the cost of promotion, or have enough participants to cover it. 11. Give some or a lot of things to your organization's garage sale, making sure they are worth $500, and then help to sell it all. 12. With 4 or 5 friends, have a spaghetti dinner at a church or union hall or other big room with a large kitchen. Charge$10 per person and feed more than 50 people. You can charge extra for wine or garlic bread, or for dessert. 13. Have a fancy dinner at your home or a regular dinner at someone's fancy home. Serve unusual or gourmet food, or have special entertainment. Charge $25 or more per person, and have 20 or more guests. 14. Get three friends to help you have a progressive dinner. Start at one person's home for cocktails and hors d'oeuvres, progress to the next person's house for soup or salad, the next person's for the main course, and the last person for dessert. Either charge by course, or for the whole package. To make it extra special (and much more expensive), get a limousine for the evening that carries guests from house to house. 15. Host a wine and cheese party. Do not charge admission and invite as many people as you can. During the party, give a short talk about your organization, and ask everyone to consider a gift of$25, $50, or$100 or more (depending on the crowd). Either pass out envelopes and ask people to give then, or after the party contact everyone individually who came and ask for a major gift:Indicate that you have given, and if appropriate, how much you have given. 16. Get your gambling friends together. Charge a$5 entrance fee, and have a poker evening, asking that every"pot" be split with the organization. Individuals win and so does the organization. You can charge extra for refreshments, or include one or two glasses of something with the price of admission. (Watch the laws in your community on this one. In some communities it is illegal to gamble, even in your own home.) 17. Do one fundraising event every other month that nets at least$75. This might look like: o Poker party raises $100 o Fancy dinner(8 people at $25) raises $200 o Sell 50 raffle tickets @ $1 raises $50 o Book sale raises $50 o Recycle newspapers raises $100 18. Solicit small businesses, churches, synagogues, or service clubs for$500. If you are active in a church, or own your own business and are involved in business organizations or service clubs, this can be very effective. You can often raise $200-$500 with a simple proposal and oral presentation. 19. Take a part-time job in addition to your present work, and give everything you earn up to $500. 20. Ask 5-10 people to save all their change for 3-5 months. You save yours. Count it at the end of the prescribed time and use one of the other methods to raise the rest. (You may not need to.) J 21. Ask 2-5 friends to help with a bake sale, book sale, or garage sale. You and your friends bake the goodies, or get the books or other stuff required for the sale, staff it, and help clean up afterwards. This is an excellent way to get people involved in fundraising without ever actually asking them for money. 22. For the fairly rich: give your organization $5,000 as an interest-free loan for a year. They invest it, earn 8-10% and at the end of the year, they give you your $5,000 back-. 23. Sell your organization's materials, buttons, T-shirts, bumper stickers, or whatever else they have for sale. Also, help distribute these to bookstores or novelty shops. 24. The Farming Out Method: Entice 5 friends to sell 100 raffle tickets each, or to raise $100 however they like. Share this list of suggestions with them. Give them a nice dinner at the successful end of their efforts (or a bottle of good wine, or a weekend away). 25. Get a famous or popular person to do a special event. Watch the costs on this, or you may lose money. 26. Invite people to your birthday party and ask that in lieu of gifts they give money to your organization. 27. Conduct a volunteer canvass. For one evening, you and a group of friends take literature to all the neighborhoods around you asking for money at the door. Be sure to comply with city and county ordinances. 28. Lead or get someone to lead a nature walk, an architectural tour, a historic tour, a sailing trip, a rafting trip, or a horseback ride. Charge$15-25 per person, or charge$35 and provide lunch.Advertise the event in the newspaper to draw in people from outside your organization. 29. Start a pyramid dinner, or a chain dinner. Invite 12 people and charge $12 each. Get two people of the twelve.you invited to invite 12 people each at$12, and two people from each of those two dinners to invite 12 people at @$12, and so on. Here's the income: Your dinner-- 12x$12 = $144 From your dinner-- 12x(12+12) _$288 From those dinners-- 12x(12+12+12+12)_ $576 Twelve is used in this example because it worked very well for the Nuclear Freeze Campaign in California, which was Proposition 12. In many communities, most of the income for the campaign was generated by 12x12 dinners. 30. Collect cans for recycling. Ask all your friends to save their cans and bottles for you and turn them in to a buy-back recycling center. 31. Sell your frequent flyer mile to friends or donate them to the organization for a raffle. Watch the rules of the airline on this but most airlines let you give away miles, and you may be able to sell your miles as long as you don't go through a mileage broker. 32. If you live in a nice house or own a getaway cottage in a beautiful place or in an expensive city, rent it out for a week or a weekend two or three times during the year and give the proceeds to your organization. Or rent a room in your home for much less than the cost of a hotel room to people needing a place to stay while they are on business in a big city. You may even make a new friend in the process. 33. If you own a valuable dog and you breed it, donate the proceeds from one or two puppies. (I know some animal lovers will join me in feeling mixed about bringing more animals into the world when so many need homes; this suggestion is for people who were already planning to breed their dog. It is not intended as an incentive.) 34. Organize a service raffle. Get four people (one can be you)to donate a simple but valuable service that many people could use and sell raffle tickets for$345 each. Keep the price a little high so you don't have to sell so many and so that the buyers have a higher chance of winning. Services can include child care for a weekend or for any weekend night two weekends in a row; one day of housecleaning;yard work; house painting (interior or exterior), etc. Sell the tickets to neighbors, work mates, and to other board members. Encourage people to buy several by offering discounts for multiple purchases, such as one for$5, 3 for$13, 4 for$17, 5 for$20. If you are really bold or live in a more affluent area, or have few friends, sell the tickets for$20 each. A full day of housecleaning for$20 is a real bargain, and buyers have a high chance of winning with fewer tickets sold. 35. Offer to do something your friends and family have been nagging you to do anyway, and attach a price to it. For example, quit smoking on the condition that your friends donate to your group, or get your friends to pay a certain amount for every day you don't smoke up to 30 days.Agree to match their gifts at the end of thirty days if you didn't smoke. Give them their money back if you did. (This method could be applied to other healthy behaviors, such as exercising or not eating sugar.) 36. If you belong to a church, research whether your church or theirs has a discretionary fund. Many churches have small pools of money available to groups through a women's fellowship or pastor's discretionary fund or various seldom-used endowments. Grants are often in the $50-$500 range and so go largely untouched by fundraisers. Sometimes simply writing a letter will free up this money and it tends to be renewable if someone is willing to ask the church yearly. 37. Research all the service clubs in town and see what their giving policies are. They often have formal giving guidelines for large grants of$2,000 and up, but have smaller amounts of money available for specific small projects. 38. Find out what items your group needs and try to get them donated. This is good for people who really hate to ask for money but who don't mind asking for things that cost money. Items that one can sometimes get donated include computers, paper, office supplies, office furniture (second-hand from banks and corporations as they redecorate), typewriters, adding machines, food, even cars. 39. Ask someone to donate $50 a month for a year. Ask four people to donate $10 a month for a year. Ask nine people to donate$5 a month for a year. Get the organization to send reminders to them or send the reminders yourself. 40. Find a few friends who have small savings accounts and pool them into one account. Invest the pool in a Treasury Bill or CD and when it comes due, give everyone what they would have made if they had invested only their little amount, and give the group the rest. For example, if four people invest$2,500 each for a pool of$10,000 in a CD that matures in a year, they may be able to earn 6% interest for a total of at least$600 (actually more, depending on the compounding factor). If each person invests only$2,500 for a year individually, they may not be able to earn more than 4%, for a total of$100 each or$400 for everyone. The $200 difference can be given to the group while everyone gains the interest they would have made. Find more friends or invest for longer to make up the $500. 41. Give it yourself. (This is so good I have to say it twice.) 42. Strategy with a long-deferred payoff(we hope): leave the group a bequest. 43. With similar hopes as above, get friends to include the group in their wills. 44. Ask friends who belong to service clubs, sororities, antique collecting groups, support groups, bridge clubs, etc. to discuss your organization in their group and pass the hat for donations. A once-a-year sweep of even small organizations can yield $100 from each. 45. For the church-going: ask if your organization can be a "second collection."The church passes the plate for its own collection and then you or someone from your organization gives a brief talk (or sometimes the whole sermon)about your group and the plate is passed again; the proceeds go to your group. 46. A variation on the above is to organize a "second collection Sunday"and get as many churches as you can to take up a second collection for your organization. Someone from your group will need to be at each service and give a brief talk. Second Collection Sundays can be very lucrative, as witnessed by the Catholic Campaign for Human Development, which collects $8 million on one Sunday in all the participating Catholic churches in the United States. 47. If, as a child, you collected something avidly that you now store in a basement, consider selling it. Coins and stamps are particularly valuable and have usually increased in value over the years. But your collection of rocks, toy ships, rockets, arrowheads, or dolls can also be valuable.When you donate the income from the sale, you can deduct that amount from your taxes-- an added bonus of this strategy, since you probably paid little or nothing for the items in the collection. 48. Have a sidewalk sale or garage sale for your whole neighborhood or building. Go around to your neighbors and tell them you will take their stuff outside and sit with it all day to sell it if they will donate half or all of the proceeds to your group. Since this is stuff people want to rid of anyway, it is a good deal for them.,In one apartment building with ten units participating in donating stuff, an organization netted $3,000 in one day. Three people from the organization helped with the selling. With a few high-ticket items, such as a washer/dryer or some nice lamps, you can make good money. 49. If you have an artistic bent, offer to design greeting cards to specification for organizations or individuals for a fee. If you are good at calligraphy, sell your skills to schools for graduation announcement, friends for classy but low-cost wedding invitations, or just fun certificates such as "World's Greatest Dad"for Father's Day or"Outstanding Friend." Create unique Halloween costumes or masks. Donate the proceeds from your artistry. 50. Create a take-off on the "adopt-a-highway"techniques by naming budget items'of your group as available for adoption. You could develop a flyer that reads, "The following,items have been found near death from negligence and abuse. Won't you help? $25 per month will ensure that our computer is maintained. $100 per month will release our photocopy machine from toiling with no toner and a dying motor. (We can lease a new one.)" 51. An idea for people who live in border towns --get permission to place a large container in stores or even at the airports of towns near national borders. Have a sign that asks people (in several languages)to throw in any coins or paper money they have not exchanged. Many times people leaving Canada or Mexico don't have time to exchange all their money or cannot exchange their loose change. Multiply this times hundreds of shoppers or travelers and you can make a lot of money. UNICEF does this in many European airports. 52. Hold an "I'm Not Afraid"Auction. You do this with just a few friends or hundreds of people if you have enough items to auction. You survey a few people (and use your own common sense)about what things need to be done in their home or office that they are afraid of or would really rather not do. This is different from a service auction --there has to be an element of dread in the activity. For example, some people cannot wash their windows because their apartment is too high or the second story of their house is too high and they suffer from vertigo. If you are not afraid of heights, you can sell your window-washing service. This goes for drain cleaning, minor roof repairs, antenna fixing, etc. Or, if you are unafraid of cockroaches or waterbugs or spiders, you can offer to clean out that dark corner of a garage or basement for a small fee. Snakes can be found in gardens and woodsheds, but maybe that doesn't bother you. The problem doesn't need to be as serious as a phobia. How about allergies to dust, pollen, weeds? if you don't have them, you can mow, sweep, clean for a fee. By marketing it as an "I'm Not.Afraid"Auction, you also have the option for people to name something they need done to a group of volunteers, and then have a volunteer say, "I'm not afraid to do that." In that case, you need a set fee for service. 53. Similar to the suggestion aboye is the "Details Auction."This is for all your friends whose desks are overflowing.with papers or who can't get their receipts in order to give to the tax preparer or"who complain they can never find anything. If you are well organized, offer to clean up their desk, get their rolodex in order, file their papers, etc. If you like to shop, sell that to people who don't and do all their holiday shopping for them, or buy birthday, baby shower or niece/nephew• presents for them. Anything that people feel they cannot control is the organized person's fundraising dream come true. 54. Find out which of your friends (perhaps this is true for you also)work in corporations with matching gift programs. Then ask them to donate and get their gift matched, and ask them to ask their co-workers to donate and get their gifts matched. 55. Get an "affinity" credit car. (This is for really large organizations or chapters of national organizations.)A firm, such as Working Assets, sets up a credit card with your logo on it, and a small percentage of each sale goes to your group. The Nature Conservancy, the Women's Building in San Francisco,and others are using this successfully. It requires a guarantee of volume of users. As you can see, almost all of these strategies involve asking for money and giving money yourself. These are the basic premises of fundraising --you must ask, you must give..Everything after that involves creativity, imagination and a sense of fun. I also listed two twice--give it yourself and ask someone for it. That's not because I didn't really have 55 ways -- it is because those are the best, fastest and easiest ways to get money. Reprinted with permission. Copyright(c)1986 Chardon Press/Grassroots Fundraising Journal. ACRONYM LIST CLAB - Cooperative Library Advisory Board -A citizens advisory board to WCCLS. FOL - Friends of the Library - A group of advocates for the library that fundraise to help support programs that are outside the normal funding levels of the library. GIS - Geographic Information Systems - A tool that allows stored, manipulated and displayed geographic/map information. LDB - Library Director's Board - An advisory group made up of library directors of the 11-member libraries that make recommendations on policies and services provided by the Cooperative. LSTA — Library Services and Technology Act — Competitive Federal grant monies administered annually by the Oregon State Library MAGIC - Metropolitan Area Geographic Information Consortium - group that came together to form the GIS system. Polaris - A Gaylord Brothers software product that provides library automation featuring these modules; circulation, cataloging, acquisitions and OPAC (On-line Public Access Catalog). WCCLS - Washington County Cooperative Library Services - An 11-member library consortium that share automation and resources. WILT or WlLlnet - Washington County Inter-Library Information - WILI is not a group, the Cooperative and libraries use WILI and WlLlnet interchangeably to describe our cooperative library database - which is on the Polaris System. This cooperative database allows member libraries to give fuller access to materials for their patrons. Patrons with a Washington County card can use their card at any of the member libraries to place holds, check out materials and check their account information. They can also access WlLlnet over the Internet from anywhere in the world. WUG - Wili Users Group - A group that advises the Library Director's Board and the Cooperative Library Services Automation Program Specialist on the operation of the automated system, including, but not limited to developing operational procedures for WlLlnet, and making recommendations regarding operational policy, shared software applications, system upgrades, the addition of new subsystems or databases, resource allocations, and web site development and content. WUG consists of one voting representative from each WlLlnet contractor, one from West Slope Community Library and one from the Outreach Program.