01/13/2005 - Packet AGENDA
TIGARD LIBRARY BOARD
THURSDAY, JANUARY 13, 2005 - 7:00 P.M.
TIGARD PUBLIC LIBRARY.—CONFERENCE ROOM
13500 SW HALL BLVD.
TIGARD, OREGON
1. CALL TO ORDER Turley
2. ROLL CALL: BURKE DIAMOND KASSON KELLY_
LIDNL N SMITH THENELL TRESTIK TURLEY
3. Approve Minutes of December 2, 2004 Turley
4. Agenda Additions and Deletions Turley
5. Call to the Public Turley
6. Monthly Report for December 2004 Barnes
7. WCCLS/CLAB Update Barnes
8. Strategic Plan Barnes
9. Discussion of January 25 Council Meeting All
10. Discussion of Annual Meeting with Council All
11. Board Communications All
(Reports from Board members on community and citizen activities)
12. Other Business All
13. Adjournment
TO ENSURE A QUORUM TO CONDUCT BUSINESS,PLEASE CALL CONNIE MARTIN OR
MARGARET BARNES AT THE LIBRARY(503-684-6537), IF YOU ARE UNABLE TO ATTEND.
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TIGARD LIBRARY BOARD
MINUTES
December 2, 2004
Call to Order: 7:00 p.m.
Roll Call: David Burke, Marvin Diamond, Sue Kasson, Brian Kelly, Ruthanne Lidman,
Jane Smith and Suzan Turley. Staff: Cheryl Silverblatt and Connie Martin.
Readers Services Division Manager Cheryl Silverblatt introduced to the Board Jeanne
Goodrich, library consultant assisting the library in the Strategic Plan Process.
Goodrich is present to discuss with the Board the Strategic Plan process and how she
will be assisting the library to develop its Strategic Plan 2005-2010.
Minutes: A correction was noted by Lidman to the November 18 minutes. It was
suggested to reflect in the minutes the title of the Freedom to Read document to
Freedom to Read statement and reference the dated version of June 30, 2004. It was
moved by Diamond and seconded by Burke to approve and accept the minutes of
November 18 with noted changes. Motion passed unanimously.
Agenda Additions and Deletions: None.
Call to the Public: None.
November Monthly Report: Silverblatt gave a verbal report as to the activities in the
library for November. The library has made a conditional offer of employment to
Jessica Marie, the library's new Young Adult Librarian. Marie comes to the library with
a Masters of Library Science degree and will begin January 17, 2005. The Library's
new Library Services Supervisor for Adult Services Robbin Gaebler began work
November 1. Robbin has 14 years experience in the public library system. She comes
to us from Las Vegas. The first of a two-part planning series for the Library's Strategic
Planning document was held with representatives from the community and various
service and public organizations on November 10. Lots of information and ideas about
library hours, service to youth, transportation, parks and green spaces was generated
from this meeting. The second meeting will be held January 10, 2005, and at this
meeting goals, objectives and activities specific to the library will be identified.
Strategic Plan: Chair Turley attended the November 10, Strategic Plan meeting and
noted the attendance and diversity of age and background. Cheryl Silverblatt noted that
the library planning process will incorporate the use of The New Planning for Results: A
Streamlined Approach written for the Public Library Association by Sandra Nelson. The
document will be used to guide the community and staff in identifying goals, priorities
and establishing objectives and activities. At the November 10 and January 10
Strategic Planning meetings, citizen input will be incorporated into the vision and
planning for the library. 'Consultant Jeanne Goodrich distributed the Planning for
Results model. Goodrich described briefly the background and key concept for
Planning for Results: 1) Community Needs, 2) Library Services Responses (priorities),
3) Goals, 4) Objectives and 5) Activities. Once community meetings are completed,
library staff will then incorporate identified goals and objectives into activities to be
carried out by staff. Goodrich reviewed library services responses with the Board.
Board Communications: Turley asked questions about reserving the library's meeting
rooms and review of the reserving guidelines. Youth Advisory Council representative
Sammi Trestik will be added to the Library Board Roll Call list.
Other Business: None.
Adjournment: The meeting adjourned at 8:18 p.m.
The next meeting is scheduled for January 13, 2005 at 7:00 p.m. in the Conference
Room at the New Tigard Library, 13500 SW Hall Blvd.
A
MEMORANDUM
TO: Bill Monahan, City Manager
FROM: Margaret Barnes, Director of Library Services
DATE: January 4, 2005
SUBJECT: Library Monthly Report for November 2004
Personnel: The new Youth Adult Librarian, Jessica Marie will be starting on Monday,
January 17. Everyone is very excited to have Jessica joining the staff.
Circulation: During November 59,275 items were checked out. This is a 16%
increase in circulation when compared with November of 2003. We also continued the
trend of registering many new library users, with 458 registrations this month, an
increase of 48% over November 2003.
Mondays and Saturdays continue to be the busiest days of the week. The busiest
Saturday was November 13 with 2, 715 checkouts. This translates to an hourly
checkout of 387 items for that day. Given the activity of Saturdays and Mondays the
work accomplished on Sundays by circulation staff and volunteers is extremely valuable
to overall operations.
Visitors to the library totaled 27,222 an increase of 32.8% over November 2003.
Average visitors per hour ranged from a high of 1.60 on Saturdays to a low of 112 on
Thursdays. In November 2003, the range was from 118 to 76. -
Self check machine use totaled 7.95% of total checkouts. Self Check use is
consistently highest on Saturdays. One theory for this popularity on Saturday's is that a
number of family groups enjoy using the Self Check outs.
Cultural Passes: Cultural Passes were checked out 41 times this month. The
Children's museum was again the most popular pass, with 15 uses for the month. The
only pass not used was the Oregon Garden.
Technical Services: During the month of November 1,673 orders were placed, 1,831
items were added and 525 bibliographic records were created for Polaris. The average
number of days to catalog an item was 33. The number of items added in November
was the highest for this year, even though Polaris was down for two days. The total
items added to date for FY05, 7437, is 1400 ahead of the same number for last FY.
Volunteers in Technical Services continue to provide the needed assistance to process
materials. Nancy Farrenkopf has agreed to be the CD processor and has been
chipping away at the boxes of CDs waiting processing. The Technical Services staff
had also been searching for an additional mending volunteer. Stephanie Winters found
one in Pam Harley, one of the processors. Pam will be trained to do mending so that
she can help Marilys when necessary. A new volunteer, Penny Stewart, also joined the
forces and will be processing books. Finding enough volunteers to keep up with
processing continues to be a challenge as the amount of new materials arriving
increases.
Adult Services: Responding to patron requests, the Library increased the time limit on
all public access computers to two hours in the adult area. At the same time three 15
minute "Express Stations" were created for use by patrons who only need a quick look-
up. The response to the increase time limits has been overwhelmingly positive.
Technology volunteers have been added to assist at the Reference Desk. These
volunteers, primarily savvy, young techies, are able to assist patrons with printing and to
answer questions regarding Microsoft Word, Excel, etc. This allows the reference
librarians to assist patrons in the use of books and the online catalog and databases.
This month a TAHPA hosted program entitled "Tigard in Transition" was enjoyed by 42
attendees. Eric Drury played the Didjeridu for 35 music fans. Computer classes on the
online catalog and using e-mail continue to be popular.
Reference Desk: Reference desk interactions for November totaled 3,636. Of these
interactions 2,216 were reference questions. Answering reference questions accounts
for 61% of the total service interactions.
Internet Public Computer Use:
Total hours of public computer use: 3691
Total users: 5921
Timed stations: 66
Study Rooms: The study rooms are definitely a popular addition at the library. For the
month of November they were used 141 times. Room number 1, which overlooks the
main lobby, is the most popular with 51 uses.
Youth Services: Youth Services programs continue to draw large crowds. Toddler
Time and the volunteer program, Dog Tales, were especially busy with over 60 toddlers
and parents weekly and a long waiting list for kids who want to read to our great
volunteer dogs. Given the popularity of the storytimes a third weekly storytime will be
added the first week of January.
Volunteers: This month volunteers donated 1207 hours to the Library. These hours
represent over 21% increase in volunteer hours when compare with 2003. Various
volunteer activities this month included: Key Club students came in for another day of
service. Many of the 27 kids are returning as "trained shelvers" so plenty of good work
can get done. Tech Monitors started to assist at the Reference Desk. Various new
volunteer opportunities continue to be developed.
Volunteer Type Number Hours
Regular Volunteers 89 842.00
Youth Services 17 87.00
Library Board 7.5 5.00
Friendly Visitors 3 8.00
Adopt-a-Shelf 3 8.50
Community Service* 4 39.00
Tigard High Key Club 27 54.00
Total 148 1,046.00 = 6.0 FTE
* "Community Service" includes Peer Court, Municipal Court and other county
courts, both adult and youth referrals.
WORK INDICATORS JVEMBER 2004 NOVEMBER .13 NOVEMBER 2002
Circulation
Total (from WCCLS) 57,382 51,012 56,076
(Self-Check machine) 4,562 2,626 3,563
Days of Service 24 27 27
Average Daily Circulation 2,391 1,889 2,077
Hours of Service 216 222.5 260.5
Materials
Circulated per Hour 266 229 215
Increase in Circulation +12% -9% +11%
Materials Added 1,831 1,103 1,511
Materials Withdrawn 723 1,152 2,142
New Borrowers Registered 458 309 303
Cultural Passes Program 201 (YTD) 287 (YTD) 282 (YTD)
41 (Month) 46 (Month) 67 (Month)
Adult Programs 148 38 36
(Number of sessions) (8) (2) (3)
Preschool Story Time 209 0 114
(includes Pajama Time)
(Number of Sessions) (6) (0) (4)
Toddler Time 140 0 133
(includes Book Babies)
(Number of Sessions) (2) (0) (3)
Special Programs 219 121 86
(Number of Sessions) (10) (7) (6)
Children's Computer N/A 30 147
Word Processors(stand alone) N/A 132 183
Internet Access Station Users 5921 5,494 4,536
Hours of Use 3691 2,191 N/A
Typewriter Users N/A 18 11
Visitors
(Gate count + by 2) 27,222 20,500 21,879
Increase in Visitors +33% -6% +8%
Fines/Fees Collected $5,775.95 $5,342.84 $5,104.18
N/A-Have not begun counting these machines as of this date.
WORK INDICATORS DECEMBER 2005 DECEMBER ?004 DECEMBER 2003
Circulation
Total (from WCCLS) 64,000 58,455 47,923
(Self-Check machine) 3,320 3,990 2,134
Days of Service 30 26 30
Average Daily Circulation 2,133 2,248 1,597
Hours of Service 252 236 262
Materials
Circulated per Hour 270 248 183
Increase in Circulation +9% +22% -5%
Materials Added 2,188 1,851 1,391
Materials Withdrawn 948 1,253 1,985
New Cards Issued 341 438 330
Cultural Passes Program 416(YTD) 241 (YTD) 335 (YTD)
65 (Month) 40 (Month) 48 (Month)
Adult Programs 46 68 85
(Number of sessions) (5) (5) (1)
Preschool Story Time 231 82 0
(includes Pajama Time)
(Number of Sessions) (6) (3) (0)
Toddler Time 0 145 0
(includes Book Babies)
(Number of Sessions) (0) (3) (0)
Special Programs 186 226 162
(Number of Sessions) (12) (7) (6)
Children's Computer N/A N/A 60
Word Processors(stand alone) N/A N/A 97
Internet Access Station Users 9,431 6,955 5,741
Hours of Use 7317 4546 2303
Typewriter Users N/A N/A 3
Visitors
(Gate count _ by 2) 27,034 24,807 20,125
Increase in Visitors +09% +23% -4%
Fines/Fees Collected $8,319.20 $6,227.16 $4,914.24
N/A—Have not begun counting these machines as of this date.