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City Council Packet - 07/29/1985 TIGARD CITY COUNCIL SPECIAL MEETING AGENDA JULY 29, 1985, 6:00 P.M. BERGMANN"S RESTAURANT 12725 SW PACIFIC HIGHWAY TIGARD, OREGON 97223 1. SPECIAL MEETING - Call To Order and Roll Call 2. CONSENT AGENDA: These items are considered to be routine and may be enacted in one motion without separate discussion. Anyone may request that an item be removed by motion for discussion and separate action. Motion to: 2.1 Approve Council Minutes 7/22/85 2.2 Authorize ICMA Conference Expenditures 2.3 Receive and File Community Development Land Use Decisions 2.4 Receive and File Resolution Support Davis Annexation To Tigard 2.5 Receive and rile MACC Report 2.6 Approve Final Acceptance of Public Improvements Copper Creek II - Resolution No. 85-58 3. COUNCIL--COMMUNITY RELATIONS GOAL DISCUSSION a Citizens, Groups and Public(s) - Information & Feedback o Boards and Committees Boardmanship & Workshops o NPO and CCI -• Members? o Volunteerism - Awards & Recognitions Reports o Council-Administrator Relations -- Groundrules o Council-Staff Relations - "Burnout" and Trust a Council-Employee/Labor Relations o Questionnaire o Newsletter o Cable TV a Agendas and Non-Agenda - Plops? o Rules or Outline- Council-Community Relations Program 4. POLICY CALENDAR & WORK PLANS 5. ADJOURN lw/3027A n COUNCIL AGENDA - JULY 29, 5985 PAGE 1 s T I G A R D C I T Y C 0 U N C-I L t t / *� SPECIAL MEETING MINUTES JULY 29, 1985 6:00 P.M. // 1 1. ROLL CALL: Present: Mayor John Cook; Councilors: Tom Brian, Phil Edin, Jerry Edwards; City Staff: Bob Jean, City Administrator; Bob Bledsoe, NPO #13; Geraldine Ball, NPO 04; and Mary Gross, Tigard Times. Dee Dee Harrington arrived about 34=46 G'IS 2. CALL TO STAFF AND COUNCIL FOR NON-AGENDA ircrS: Call to Order by Mayor Cook at 6:10 P.M. a. Bob Bledsoe addressed concerns from May '85 NPO, CCI workshop with Council and lack of time. . , identified 5 suggestions: 1) support SB 633; 2) tighter Bldg, Insp. on all conditions before Certificate of Occupancy; 3) encourage Downtown development vs. 99W strip; 4) review ind./comml. zones for broader mix and future trend projection; 5) change office hours. . .e.g. 7 a.m.-6 p.m. b. City Administrator reported message (attached) from Councilor Scott regarding meetings schedule. 2. CONSENT AGENDA These items are considered to be routine and may be enacted in one motion without separate discussion. Anyone may request that an item be removed by motion for discussion and separate action. Motion by Councilor Brian, seconded by Councilor Edin, to: 2.1 Approve Council Minutes - 7/22/85 2.2 Authorize ICMA Conference Expenditures 2.3 Receive and File Community Development Land Use Decisions 2.4 Receive and File Resolution No. 2636 Davis Annexation to Tigard 2.5 Receive and File MACC Report 2.6 Approve Final Acceptance of Public Improvements - Copper Creek II - Resolution No. 85-58 Approved by (4-0) unanimous vote of Council present. 3. COUNCIL-COMMUNITY RELATIONS WORKSHOP A. Press. . .Press Conference time with City Council before Study Session?. Councilor Brian - Community Image of city shaped by Press and how we interact and conduct ourselves. Newsletter info good. Councilor Edin - Newsletter reaches households. Lot's of positive comments. ;" Page 1 - COUNCIL MINUTES - JULY 29, 1985 Councilor Edwards — concerned that City Council Goals are goals of 4, and Ima Scott is out on her own agenda and end—running. . .e.9. approached on dunk tank vs. real efforts of other on TPI. . .need real reporting on real work of Council. . . B. TRANS. CHMN. TOM SULLIVAN arrived 6:45 with letter to Ed Hardt for City Council consideration. .. City; Administrator commented that Council needs to review 'role of Advisory Committees when communicating to outside agencies other than the City. . .advise to City Council then from City Council to outside agencies or directly from Chmn.? Council consensus that Boards communicate to Council and from there City communicates from Council. Councilor Brian — motion, Councilor Edin 2nd --- letter from Committee to Council received by City Council, sent by Committee and redraft over Mayor's signature. C. BOARDSMANSHIP Councilor Edwards — Late meetings without getting through agenda. . .public, staff and City Council need to review meeting process. . . Councilor Edin - Trust in relationship (public,, staff & City Council). . . City Council ends up hearing more items than necessary? Visitors Agenda idea good, but needs to be controlled and timed with timer. . need' Groundrule or Policy that citizens go to staff and after written response, and then to Councilifnot t satisfied. . . Mayor Cook — Concerned about Add Ons vs. Visitor's Agenda. . .Consensus that Add On items be added by motion or set over. Councilor Edwards — Mentioned needs to have City Council contact City Administrator or Dept. Heads for efficiency, accountability, thoroughness. . . Councilor Brian — Boardsmanship Workshops good. . . o Handbook review for new members with Ex. Secty./City Recorder when appointed. o Boardsmanship Workshop within year of appointment (Fall) o Advanced Boardsmanship (Spring) Mayor Cook — Concerned about meeting cycle. . .2 Business and 1 Study per month. . . D NPO/CCI —City Administrator discussed NPO status and CCI. . . Councilor Brian — Likes idea of using NPO's as sounding board, but without added delays. . .notice of City Council and B & C agendas to NPO Chairs. . . Page _2 — COUNCIL MINUTES — JULY 29, 1985 f'. E. VOLUNTEERISM Received report. ' F. GROUNDRULES — Discuss 3/83 Councilor Brian Groundrules good, just need to follow. . .need to consider adoption of rules, directive to City Administrator/staff and, ultimately, enforce City Council compliance. Councilor Edin — Need to recognize open defiance by Councilor Scott of groundrules. . .ready to make motion directing City Administrator/staff re. Croundrules. . .Councilor Edin to draft Resolution and forward to Bob Jean for next business meeting. . .Council Policy—Administration 'Resolution. . .Consensus for draft by Councilor Edin for Sept. Regular Meeting. .. Councilor Edwards Frustrated as new City Council member, already learning alot,' then last minute items and "plops" really lead to uninformed decisions. . . Bob Bledsoe Suggests that requests for information can come at any level, but best from City Council through City Administrator. .. G. NEWSLETTER — Consider mailing out of Tualatin P.O. CABLE T.V. -Schedule and cost estimate reviewed. 4. WORK PLAN REVIEW. . .City Administrator reviewed Policy Calendar and needed Budget adjustments. . .City Administrator to revise and bring back for;approval in August. S. ADJOURNMENT 9,45 P.M. �J City Admi trator — City of Tigard ATTEST: =T !"� City of Tigard FiJ:pm/3048A x. k Page 3 — COUNCIL MINUTES — JULY 29, 1985 5 M AC C - - �;.y/c/C111]-- 97 w 17 tittr u fl� f r TINES PUBLISHING COMPANY Legal P.O.BOX 370 PHONE(503)684-0360 Notice 7-6454 BEAVERTON,OREGON 97075 Legal Notice Advertising Vzt) •City of Tigard a ❑ Tearsheet Notice 48,0 •PO Box 23397 • [3 Duplicate Affidavit ^-'� t/G Tigard, OR 97223 e • AFFIDAVIT OF PUBLICATION STATE OF OREGON, COUNTY OF WASHINGTON, )s$' A tx e e being first duly sworn, depose and say that I am the Advertising Director,or his principal clerk, of the Ti gar d Ti mom_, a newspaper of general circulation as defined in ORS 193.010 and 193.020,published at_ T i g ar d in the aforesaid county and state;that the -Putsi i_n Not, ro a printed Copal of which is hereto annexed,was published in the entire Issue of said newspaper for i successive and consecutive in the following issues: July 25 , 198 Suos,crlbgd a a rp, •fore me this July 1985 o 'Notary Public for Oregon My ConiWsaton,41res: 9/20/88 AFFiDAVI'T _µ_ms K _ 71 C) 'a MEMORANDUM CITY OF TIGARD, OREGON TO; Honorable Mayor and City Council July 18, 1985 FROM: Bob Jean, City Administrator` SUBJECT: ICMA Conference Authorization Per Council policy, any out of town training/travel expenses over $100 require speci- fic Council` approval beyond basic Budget authorization. I have received the Prelimi- nary Program for the International City Management Association Annual Conference in Philadephia, Pennsylvania from October 26 - October 30, 1985. The programs of speci- fic interest and value upon return to the City are: o Resolving Conflicts Workshop o The Changing Workplace and Employee Demands, James R. Hayes, President, American Management Association o Fair- Labor Standards Act (Garcia vs. San Antonio) and Dept. of Labor Regulations o Common Goals: Council Goals and Staff Performance Objectives o Policing the Police: Public Officials Liability o Buying Used: Guidelines for Cost-Effective Used Equipment Purchasing o Marketing Your Community: Local Government Image, William Guerrant, Director, Public Information, Charlotte, North Carolina o Creative Conflict: Negotiating Community Conflict o Developing From Within: Economic Development From Existing Businesses o Effective Work Farces: Productivity Improvements o The Marginal Employee: "To cold to inspire and too warm to fire?" o Community Information: Low Budget Technique o Health Care Cost Containment Techniques o Good-bye Uncle Sam: Federal Cut-Backs o Community Needs Assessment: "Don't sell the Steak, sell the Sizzle" Additionally, I believe the informal interaction and sharing of experiences with other Managers to offer considerable advantage, particularly in the areas of employee involvement and community volunteerism. Funds have been budgeted (Pg. 111) for this Conference Expenses are expected to be below budget estimate. EXPENSES ESTIMATED BUDGETED o Hotel (Single Rate) 5 X $73 = $365 a Meals ($5/10/15 with tip) 5 X 30 150 o Transportation (T/F`Airport) 2 X 10 = 20 Meals, Lodging and Transportation $535.00 $550 Conference Registration and Fees $385.50 $500 Total Estimated City Cost: $920.50 $1,050 -`While our Employment Agreement provides for my attendance at the ICMA Conference as a "part of my continuing professional education benefit, I sincerely believe' the afore- mentioned program offers a potential cost-benefit return to the City far in excess of Conference costs fi Recommendation: Council motion to authorize the City Administrator's participation in the ICMA Annual Conference as Budgeted. CITY OF'TIGARD, OREGON ' COUNCIL AGENDA ITEM SUMMARY AGENDA OF: July 29, 1985 _ AGENDA ITEM DATE SUBMITTED: July 23, 1985 PREVIOUS ACTION: ISSUELAGENDA TITLE: Director's Decision M 6-85 Pete Janzen PREPARED '9Y: Community Development REQUESTED BY; DEPARTMENT HEAD OK: CITY ADMINISTRATOR: POLICY ISSUE INFORMATION SUMMARY Attached is the Director's Decision for M6-85, a request by Pete Janzen to construct a-496 square foot accessory building on property zone R 4.5 (Residential 4.5 units/acre) and located at 9880 SW McDonald Street. ALTERNATIVES CONSIDERED 1. Receive and file. 2. Motion to remove from Consent Agenda and call up for Council review r at a later meeting. SUGGESTED ACTIOiV 3 Receive and file. .. r } CITY OF TIGARD NOTICE OF DECISION ACCESSORY STRUCTURE M 6-85 APPLICATION: Request by Pete Janzen to construct a 496 square foot accessory building on 'property zoned R-4.5 (Residential 4.5 units/acre) and located at 9880 SW McDonald Street (WCTM 2Si 118A, lot 700): DECISION: Notice is hereby given that the Planning Director for the City of Tigard has APPROVED the above described application subject to certain conditions. The findings and conclusions on which the Director based his decision are as noted below. A. FINDING OF FACT 1. Background No other land use proposals have been reviewed by the City regarding this parcel. 2. Vicinity Information McDonald Street borders the property to the north and residential properties zoned R-4.5 (Residential, 4.5 units/acre) lie to the south. east, and west. 3. Site Information and Proposal Description The property has an existing curb cut onto McDonald Street and an old storage building is located in the southern portion of the - property. The applicant intends to remove the existing building and construct a 496 square foot storage building with a maximum height of 12 feet. 4. Agency and NPO Comments The Engineering and Building Divisions have no objection to the proposal. Neighborhood Planning Organization 0 6 will be advised of the decision. B. ANALYSIS AND CONCLUSION The proposed accessory building is in compliance with Community Development Code requirements for size (500 square foot maximum), height (12 foot maximum), and setback (5 feet side and rear yard). Also, the building ;is located so that adequate space is available for a residence to be built at a laterdate. � 1 ¢ ,= ; NOTICE OF DECISION M 6-85 — PAGE 1 C. DECISION The Planning Director approves M 6-85 subject to the following conditions: 1. The existing building shall be removed prior to occupancy of the new accessory building. 2. All necessary building permits shall be obtained prior to construction. 3. This approval is valid if exercised within one year of the final decision date noted below. D. PROCEDURE 1. Notice: Notice was published in the newspaper, posted at City Hall and mailed to: XX The applicant & owners XX Owners of record within the required distance XX - The affected Neighborhood Planning Organization XX Affected governmental agencies 2. Final Decision: THE DECISION SHALL BE FINAL ON August 2, 1985 UNLESS AN APPEAL IS FILED. 3. Apoeal: Any party to the decision may appeal this decision in accordance with Section 18.32.290(A) and Section 18.32.370 of the Community Development Code which provides that a written appeal must be filed with the CITY RECORDER within 10 days after notice is given and sent. The deadline for filing of an appeal is 3:00 P.M. August 2, 1985. 4. 2iestions: If you have any questions, please call the City of Tigard Planning Department, Tigard City Hall, 12755 Sid Ash, PO Box 23397, Tigard, Oregon 97223, 639-4171. 7-23-85 William A Monahan, Director of Community Development DATE APPROVED 0SL:dmj/1644P) NOTICE OF DECISION M 6-85 - PAGE 2 CITY OF 1IGAR0, OREGON COUNCIL AGENDA ITEM SUMMARY AGENDA OF: July 29, 1985 AGENDA ITEM #: DATE SUBMITTED: July 26, 1985 PREVIOUS ACTION: ISSUE/AGENDA TITLE: Director's Decisions for M 3-85, John Alexander; TU 3-85, PREPARED BY: Community Development H & K .Investment HOP 13-85, Greisel REQUESTED BY: TU 5b-85 Scoville DEPARTMENT HEAD OK: CITY ADMINISTRATOR: POLICY ISSUE INFORMATION SUMMARY ; Attached are the Director's Decisions for t e following: 1. M 3-85, a request by John Alexander to adjust two parcels of 9,148 and 13,939 sq. ft. into two parcels of 10,288 and 12,799 sq. ft. at 11688 SW Pacific Hwy. 2. A request by H & k Investors, Inc. for approval of a temporary use 'to allow a model home and sales office in the Morning Hill Subdivision for a period of one year from August 5, 1985 to August 5, 1986. 3. TU 5b-85, a request by Larry Scoville for approval of a temporary use to allow operation of a used car sales lot at12885 Sw Pacific Hwy. 4. HOP 13-85, a request by C. Renee Greisel for a home occupation permit for a janitorial service office in the home at 12240 SW 127th. ALTERNATIVES CONSIDERED 1. Receive and File. 2. Motion to remove from consent agenda and call up for Coundil review at a later meeting. SUGGESTED ACTION Receive and file. CITY OF TIGARD NOTICE OF AMENDED DECISION l LOT LINE ADJUSTMENT M 3-85 APPLICATION: Request by John Alexander to adjust two parcels of 9,148 and 13,939 square feet into two parcels of 10:288 and 12,799 square feet on property zoned C-G (Commercial General) and located at 11688 SW Pacific Hwy. (Washington County Tax Map iS1-36CD, Tax Lots 1800 and 1900). DECISION: Notice isi hereby given that the Planning Director for the City of Tigard has APPROVED the above described application subject to certain conditions. The findings and conclusions on which the Director based his decision are as noted below. A. FINDING OF FACT 1. Background On; June 26, 1985, the Planning Director approved the Lot Lige Adjustment noted abode subject to conditions. , The approval remains in effect but the conditions of approval have been modified 2. _ Vicinity Information All surrounding properties are zoned C-G along Pacific Highway and C-G (Pp) --(Cpmmercial General, planned development) to the south. The properties along the highway are developed and the land to the south is presently vacant. The proposed Dartmouth Street extension will abut the parcel on the east property line. After this improvement is completed, this Property will be on the southwest corner of a four-way intersection for Pacific Highway and 78th Avenue. 3. Site Information and Proposal. Description The eastern parcel (T.L. 1800) contains a restaurant. which abuts the western property line, and a parking area. The western parcel (T.L. 1900) is devoted to parking only. The applicant wishes to expand the existing building which does not conform with Building Code requirements for setbacks. In order to bring the building into conformance with the Code and to allow a future addition, a lot lineadjustmentto add 12 feet along most of the western boundary of T.L. 1800, is proposed This 12 foot addition to T.L. 1800 will give the building a sufficient setback to deet Building Code requirements. ~' NOTICE OFDECISION - M, 3-85_- PAGE i Az 4. Agency and NPO Comments The Building Inspection Office and State Highway Division have no objection to the proposal. The Engineering Division notes that the subject is included in the Dartmouth Extension L.I.O. which calls for the southerly continuation of 78th Avenue across the eastern portion of the property. The necessary street right-of-way should be dedicated as a condition of approval. B ANALYSIS AND CONCLUSION The proposal is consistent with the applicable requirements in the C-G zone regarding _ setbacks, lot size, and lot configuration. The adjustment also will have no impact upon the. anticipated Dartmouth Street extension. C DECISION The Planning Director approves _M 3-85 subject to the following conditions: 1. The lot line adjustment survey and legal descriptions shall be submitted to the Planning Director for review and approval. THE- CITY SHALL RECORD THESE DOCUMENTS AFTER THEY ARE APPROVED AND A COPY SHALL BE FORWARDED TO THE APPLICANT Z. Right-of-weir, shall be dedicated to the Public along the (T.L. 1800 36CD) easterly property line to provide for southerly extension of SW 78th Avenue. The description for said dedication shall be established by the City of Tigard. The dedication document shall be on City forms and approved by the Engineering Section. DEDICATION FORMS AND INSTRUCTIONS ARE ENCLOSED. 3. If the property owner chooses not to dedicate right-of-way at this time, the applicant shall petition to join 'the Dartmouth Extension L.I.D. and sign a nonremonstrance agreement. 4. The "basis of bearings" for the Survey shall be County Survey No. 19,947, which is at part of the Tigard Field Survey Network. 5. This approval is valid if exercised within one year of the final decision date noted below. D: PROCEDURE 1. Notice: Notice was published in the newspaper, posted at City Hall and mailed to: XX The applicant 6 owners XX Owners of record within the required distance XX The affected Neighborhood Planning Organization XX Affected governmental agencies NOTICE OF DECISION - M 3-85 - PAGE 2 2. Final Decision: .. THE DECISION SHALL BE FINAL ON August 5. 1985 UNLESS AN APPEAL IS FILED. 3. Appeal: Any party to the decision may appeal this decision in accordance with Section 18.32.290(A) and Section 18.32.370 of the Community Development Code which provides that a written appeal must be filed with the CITY RECORDER within 10 days after notice is given and sent. The deadline for filing of an appeal is 4:30 P.M. August 5 1985 4, Questions: If you have any questions, please call the City of Tigard Planning Department, Tigard City Hall, 12755 SMI Ash, PO Box 23397. Tigard, Oregon 97223,-639-4171, 7/26/05 William A. Monahan, Director of Community Development DATE APPROVED (KSL:cz/1536P) i f x 4 A \\ � t NOTICE OF DECISION - M 3-85 -- PAGE.3 t CITY OF TIGARD NOTICE OF DECISION TEMPORARY USE TU 3-85 APPLICATION: A request by H 6 K Investors Inc, for approval of a temporary use to allow a model home and sales office in the Morning Hill Subdivision for a period of one year from August 5, 1985, to August 5, 1986. The horse is locatedat13250 SW Falcon Rise Drive (Wash. Co. Tax Map 1S1 33DC Tax Lot 3400) The property is toned R-4.5. DECISION: Notice is hereby _given that the Planning Director for the City of Tigard has APPROVED the above application subject to certain conditions. The findings and conclusions on which the Director based his decision are as noted below. A. FINDINGS OF FACT 1. Background A Temporary Use Permit was approved for a model home/sales office at the same address on December 20, 1982. That approval expired on December 20, 1983. Section 18,140.030 allows a Temporary Use for a Temporary Sales office/Model Home to be renewed as long as 50% or less ; of the units in the subdivision have been issued occupancy permits. .: 2. Vicinity'Information The property is surrounded by residential development within the Morning Hill Subdivision. Property to the north is zoned R-7PD. Property to the west, east, and south is zoned R-4.5. 3. Site Information and Proposal Description The applicant wishes to continue using the existing house at 13250 SW Falcon Rise Drive as a Temporary Use/Model Office for the Morning Hill Subdivision. The use will be valid for one- year. 4. Agency and NPO Comments A notice of Public Hearing has been mailed to all property owners within 250 feet of the site. NPO # 7 has also been notified. No written comments had been received at the writing of this report. B. ANALYSIS AND CONCLUSION -The applicant's proposal is consistent with the provisionset_ forthin Section 18.140.030 of the Community Development,•Code which allows the Community DevelopmQnt_Director to approve a Temporary Sales -office/Model Home for a period of one year. ;z NOTICE-O"ECISION`— TU 3-85 PAGE 1 e t C DECISION Temporary Use Permit TU 3-85 is approved subject to the following conditions: 1. The permit shall expire on August 5. 1986. 2. The applicant shall obtain a City of Tigard Business Tax certificate. p PROCEDURE 1. Notice: Notice was published in the newspaper, posted at City Hall and mailed to: XX The applicant & owners XX Owners of record within the required distance XX The affected Neighborhood Planning Organization XX Affected governmental agencies 2. Final Decision: THE,DECISION SHALL BE FINAL ON August 5, 1985 UNLESS AN APPEAL IS FILED. 3. Appeal: Any party to the decision may appeal this decision in accordance with Section 18.32.290(A) and Section 18.32.370 of the Community Development Code which provides that a written appeal must be filed with the CITY RECORDER within 10 days after notice is given and sent. The deadline for filing of an appeal is 4:30 P.M. August 5, 1985 4. Questions: If you have any questions, please call the City of Tigard Planning Department, Tigard City Hall. 12755 SW Ash, PO Box 23397, Tigard, Oregon 97223, 639-4171. William A. M9onahan, Director of Community D lopmant DAT PP ROVED (EAN:dmj/1664P) NOTICE OF.DECISION TU 3-85 — PAGE CITY OF TIGARD NOTICE OF DECISION TEMPORARY USE TU 5b-85 - APPLICATION: A request by Larry Scoville for approval of a temporary use; to allow operation of- a used car sales lot from August 5, 1985, to October 5, !1985, at 12885 SW Pacific Highway, Tigard (Washington County Tax Map 2S1 280 Tax Lot 2000) The property is zoned C-G. DECISION: Notice is hereby given that the Planning Director for the City of Tigard has APPROVED the above application subject to certain conditions. The findings and conclusions on which the Director based his decision are as noted below. A. FINDING OF FACT 1. Background No 'other applications have been processed on this property. 2. Vicinity Information General retail commercial uses abut the property on the north, west, east, and across Pacific Highway to the south. 3. Site Information and Proposal Description The applicant wishes to establish a lot for the sale - of used cars. The applicant has concurrently applied for Temporary Use approval for one year from City Council. Access to the lot is available from the Chevron station on the corner of Pacific Highway and Walnut. In addition, parking will be available on the Chevron lot. The applicant has agreed to gravel the portion of the lot where cars will be parked. 4. Agency and NPO Comments Commenting agencies have no objections to the proposal. B. ANALYSIS AND CONCLUSION The proposed activity is consistent with the approval criteria set forth in Section 18.114.050 C. of the Code. The use will be temporary: safe access and adequate parking is available: no hazards to pedestrians are apparent. and no adverse off-site impacts are anticipated. NOTICE OF DECISION - .TU 5b-85 PAGE,1 r C. DECISION Temporary Use Permit TU 5b-85 is approved subject to the following conditions: 1. This permit is valid until October 5, 1985. 2. A City of Tigard Business Tax permit shall be obtained by the applicant. 3. All areas to be used for parking of vehicles on the site shall be gravel. 4. Any signs used will need to be approved through the Building Department. D. PROCEDURE 1. Notice: Notice was published in the newspaper, posted at City Hall Win,! mailed to: :XX The applicant & owners XX Owners of record within the required distance XX The affected Neighborhood Planning Organization XX Affected governmental agencies 2. Final Decision: THE DECISION SHALL BE FINAL ON August 5, 1985UNLESS AN APPEAL IS FILED. 3. Appeal: Any party to the decision may appeal this decision in accordance with Section 18.32.290(A) and Section 18.32.370 of the Community Development Code which provides that a written appeal must be filed with the CITY RECORDER within 10 days after notice is given and sent. The deadline for filing of an appeal is 4:30 P.M. August 5, 1985. 4. Questions: If you have any questions, please call the City of Tigard Planning Department, Tigard City Hall, 12755 SW Ash, PO Box 23397, Tigard, Oregon 97223, 639-4171. 7/26/85 William A. Monahan, Director of Community Development DATE APPROVED (KSL:dmj/1666P) NOTICE OF DECISION TU 5b-85 - PAGE 2 CITY OF TIGARD NOTICE OF DECISION HOME OCCUPATION HOP 13-85 APPLICATION: A request by C. Renee Greisel for a Home Occupation Permit for a janitorial service office in the home on property zoned R-4.5. Located at: 12240 SW 127th (WCTH 2S1 4AA_lot 5200), DECISION: Notice is hereby given that the Planning Director for the City of Tigard has APPROVED the above application subject to certain conditions The findings and conclusions on which the Director based his decision are as noted below. A. FINDINGS OF FACT 1. Background No previous applications have been reviewed by the Planning Department on this property. 2. Vicinity Information The surrounding is all zoned and developed R-4.5 (Single Family Residential). 3. Site Information and Proposal Description There is a 1,140 square foot home on the property. The applicant is proposing to use 100 square feet for the business. The applicant will occupy the remainder of the home. The business use as proposed by the applicant will not occupy more than 25% of the home. 4. Agency and NPO Comments NPO # 7 will be notified of the Director's decision and will have the right to appeal. B. ANALYSIS AND CONCLUSION The proposal meets the provisions set forth in Chapter 18.142 of the Tigard Municipal Code. C. DECISION Home Occupation Permit HOP 13-85 is approved subject to the following conditions 1. There shall be no people working in the home in conjunction with the business who are not residents of the home. NOTICE OF DECISION - HOP 13-85 - PAGE 1 2. There shall be no signs or advertising visible from the exterior of the premises. 3. There shall be no customers or clients coming to the residence in conjunction with the business. 4. The Home Occupation Permit shall be renewed 'annually 5. A Business Tax shall be paid annually for the business. 6. There shall be no noise emitted from the home connected with the business which is audible to abutting residences.. 7. This approval is valid if exercised within one year of the final decision date noted below. D. PROCEDURE 1. Notice: Notice was published in the newspaper, posted at City Hall and mailed to: XX The applicant 6 owners XX Owners of record within the required distance XX The affected Neighborhood Planning Organization r, XX Affected governmental agencies 2. Final Decision: THE DECISION SHALL BE FINAL ON August 5, 1985 UNLESS AN APPEAL IS FILED. 3. Appeal: Any party to the decision may appeal this decision in accordance with Section 18.32.290(A) and Section 18.32.370 of the Community Development Code which provides that a written appeal must be filed with the CITY RECORDER within 10 days after notice is given and sent. The deadline for filing of an appeal is 4:30 P.M. August 5, 1985 4. Questions: If you have any questions, please call the City of Tigard Planning Department, Tigard City Hall, 12755 SW Ash, PO Box 23397, Tigard, Oregon 97223, 639-4171. b `'00VW40W04 "" 7-26—_8_5 William A. Monahan, Director of Community velopment DATE APPROVED (KSL:dmjl1667P) NOTICE OF DECISION — HOP 13-85 — PAGE 2 RESOLUTION NO. lL'✓ A RESOLUTION SUPPORTING THE PROPOSED ANNEXA:•ION TO THE CITY OF TIGARD OF CERTAIN TRACTS OF LAND SOUTH OF S.W. OAK STREET EAST OF S.W. 95TH AVE, NE OF HWY 217 AND WEST OF SW 89TH AVE. WHEREAS, the City of Tigard has received a petition from the owners - of certain tracts of land south of S.W.Oak Street, east of S.W. 95th Ave., N.E. of Hwy. 217 and west of S.W. 89th Ave. requesting annexation to the City of Tigard, and, WHEREAS, the Mayors and City Councils of she cities of Tigard and Beaverton have mutually agreed that municipalities should be the long range urban services providers within the designated urban areas of Washington County; and, WHEREAS, the cities of Tigard and Beaverton have reached agreement on a mutual boundary and the Davis proposal is clearly consistent with that mutual agreement and definition of long range service areas; and, WHEREAS, annexations may occur which appear to create illogical boundaries, but the City of Beaverton recognizes that such annexations will ultimately result in logical boundaries within the defined urban service area, and this groRosed annexation to the City of Tigard conforms to this pattern; and, WHEREAS, the cities of Tigard and Beaverton have resolved that they share a common interest in the mutual support of appropriate annexation proposals and wish to convey this mutual support to the Portland Metropolitan Area Local Government Boundary Commission; now, therefore, BE IT RESOLVED BY THE COUNCIL OF THE CITY OF BEAVERTON, OREGON: The City supports the annexation to the City of Tigard of the Davis proposal, and strongly recommends to the Portland Metropolitan Area Local Government Boundary Commission the approval of said annexation. Adopted by the Council the day of July, 1985. Ayes: _ Nays: ATTEST: APPROVED: c Cit -Record M or a _ x :t RESOLUTION No. r2&3 MEMORANDUM CITY OF TIGARD. OREGON TO: Honorable Mayor.and City Council July 25, 1985 FROM. Bob Jean, City Administrator SUBJECT. MACC Report On 7/24/85 Meeting & Rate Increase Hearing Last month the MACC Board acted on two - requests by Storer, franchise renegotiations and a rate increase. I suggested that the rate increase ought to be 'linked to therenegotiationdiscussions. That motion failed and MACC decided to proceed separately and simultaneously. The Franchise Renegotiation Policy Committee has been subsequently appointed. Our representative, Councilor Scott has indicated that she will report to the Council after the Committee's next meeting on 7/29/85.. I've set this on the 8/12/85 Council Tentative Agenda. A MACC Rebate Review Sub-Committee was established: Eve Killpak, Washington County Herb Hirst, North Plains; and, Bob Haas, Tualatin. The Committee reported on its findings and recommendations at the 7/24/85 MACC Board meeting, Storer has authority under Federal Law to increase rates 5% annually without any local review. Above that. rate increases through December, 1986, require a hearing by MACC per franchise criterion (Section 8.4 of the Franchise Agreement). After December,- 1986, rates are unregulated and essentially in' a free market situation. The Committee also found that the 42 month rate freeze period had expired per the Franchise. Market surveys and financial pro forms indicated $11 — $12/month Basic fee was appropriate. Storer had requested and the Committee recommended rate increases as follows, effective 8/10/85. SERVICE CURRENT agg EST RECOMMENDED Universal Service (12 Channels) Free Free Free Tier I Family (28 Channels) $ 4.75 $ 8.95 $ 8.95 Tier II Basic (54 Channels) 7.95 11.95 11.95 Connection/Universal $24.95 $29.95 $19.95 Connection/Tier I Family 24.95 29.95 29.95 Connection/Tier II Basic 24.95 29.95 29.95 It was apparent from discussion that my arguments why a rate increase ought not to be approved now were going to fail (7-4?). I offered an amendment allowing an increase to $10.95 Basic/$7.95 Family now and as of 7/1/86 to then go to theCommitteerecommended rates of $11.95 Basic/$8.95 Family. I-also amended the Committee Recommendation to provide for a MACC review of Storer's performance on "quality of service" criterion by June, 1986. Based on that June, 1986 review, MACC could suspend the July rate increase authority and even go back and order 6 reduction/rebate on earlier rates if (� servicecriterionwere not met. �••`` The MACC Board approved the reduced rate increaserecommendation 6-4. Attached are the other MACC materials of interest this month. BJ:lw/3028A 0p0Lll Al 1 � COMMUNICATIONS COMMIS SIS 12655 S.W. Center Street • Suite 390 • Beaverton,OR 97005 •_(503) 641-0218/641-0166 COMMISSION MEETING — PUBLIC HEARING AGENDA _ WEDNESDAY, JULY 24, 1985- 1:30 P.M. BEAVERTON CITY HALL 4950 SW HALL BOULEVARD BEAVERTON, OREGON T. VICALL TO ORDER ROLL CALL II. %'APPROVAL OF MINUTES Commission Meeting - Regular Session - June 19, 1985 Public Hearing Budget Committee June 19, 1985 III.VVISITORS IV. -/CONSENT AGENDA Items of the Consent Agenda will be passed by unanimous consent by the of with no separate discussion of the items unless members of the Commission request that specific items be removed from the Consent' Agenda to the Regular Agenda for discussion prior to the time the Commission votes on the motion to adopt the Consent Agenda. A. June Financial Report V. ✓CONSTRUCTION AND CABLE OPERATIONS PERFORMANCE REPORT A. June Report VI. FRANCHISE AGREEMENT ADMINISTRATION A w/PUBLIC HEARING - RATE INCREASE REQUEST BY STORER METRO Special Rate Increase Committee B. VAction by MACC Board on Proposed Rate Increase Request C. ✓Franchise Renegotiating Policy Committee Update / -1- METROPOLITAN AREA COMMUNICATIONS COMMISSION COMMISSION MEETING AGENDA JULY, 24. 1985 �r VII ADMINISTRATIVE ACTIONS Review request by ,MACC Access Committee to change residency _requirement of the Community Access Rules and Procedures by Resolution 85-02. VIII. REPORTS AND INFORMATION' A. Memorandum to Commissioners from Andy Beecher, MACC Programming Director regarding "Gavel-to-Gavel" coverage of Commission Meetings B. _ April and June 1985 Community Programming Reports C. Programming Schedule for Cablecasts of MACC Regulatory Meetings - July 22 through August 9, 1985 D. MACC Regulatory Meetings Schedule t 27 r . , - t f, '�h,, � C Y, t: METROPOLITAN AREA COMMUNICATIONS COMMISSION COMMISSION MEETING AGENDA DETAILS JULY 24 1985 t IV. CONSENT AGENDA June Financial Report (Will be distributed 7/24) V. CONSTRUCTION AND CABLE OPERATIONS PERFORMANCE REPORT A. June Report -- Will be presented day of meeting. Enclosed is a letter from Dan Murrell# Storer Metro with information relating to this report which also includes an article from Communications Technology regarding busy telephone lines at cable companies. VI. FRANCHISE AGREEMENT ADMINISTRATION A. PUBLIC HEARING - RATE INCREASE REQUEST BY STORER METRO Enclosed are the following: - Rate Increase Hearing Process - Rate Committee Meeting Minutes - July 1, 1985 News Release - Rate Increase Request- PUBLIC HEARINGS - 7/15/85 Memo to Rate Increase Request Committee from Bill Tierney representing a staff report on the request, and a report from Touche Ross & Co. The Committee and Commission will be hearing public testi mony on the proposed rate increase requested by Storer Metro. (Prior Public Hearing - 7/22/85 also) B. Action by MACC Board on Proposed Rate Increase Request: After the Publ .c Hearing, the Commission will discuss the request and take action on the request. C. Franchise Renegotiating Policy Committee Update: Enclosed are the following for your information and review: 7/8/85 Memo to Committee regarding Publicity for Public Hearing, July 29, 1985. 7/12/85 Memo to the newly appointed Franchise Renegotiating Team News Release - "Public Opion to be Sought at Hearing on Proposed Cable Television Contract Changes" Public Hearing, July 29, 1985 7/17/85 Memo to Committee - REVISED renegotiation time line. Bill Tierney will make a-verbal report to the Commission on the current proceedigns and status of the Committee. � r -3- METROPOLITAN AREA COMMUNICATIONS COMMISSION COMMISSION MEETING AGENDA - DETAILS JULY 24, 1985 VII ADMINISTRATIVE ACTIONS A. Review request by MACC Access Committee to change residency requirement of the Community Access Rules and Procedures, by Resolution 85-02. Enclosed for your information and review is: MACC Access Committee Meeting Minutes - June 12, 1985 Proposed Resolution 85-02 At the request of Jan Bussman, Storer Metro, the residency requirementforuse of community access equipment was discussed before the Access Committee and the proposed change is included in Resolution 85-02. VIII. REPORTS AND INFORMATION C. Programming Schedule for Cablecasts of MACC Regulatory Meetings July 22 through August 9, 1985: Throughout the process of the requests made by Storer Metro for a 'rate increase and renegotiations of the Franchise Agreement, meetings of the Commission and Committees, and Public Hearings will be videotaped and cablecast for view- ing by subscribers to the Storer Metro cable system in Washington and Clackamas counties. The schedule for cablecasting is enclosed. The Public Hearing on July 22 will be a "Live, Call-In" Program. The Public Hearing on July 29 will be a "Live" program. WJT/(TMM)/tmm -4 J ! VR METRO 14200 S.W.srigadoon coon Beaverton,Oregon 97005 COMMUNICATIONS, INC. (503)644-3188 DAN MURRELL ' .VICE PRESIDENT S AREA MANAGER July 10, 1985 Mr. Williaan J. Tierney Metropolitan Area Octv=4cations cmu fission 12655 SW Center St., Ste. 390 Beaverton, Oregon 97005 RE; Phone Results for June Dear Bills The following statistics represent our plxm answering activity for the month of June. Telephone ca11s answered 12,937 Average per day 647 Average hold time 2.89 minutes Average minutes line busy per day 3.60 hours The rebuild continues to hamper our efforts to improve on these numbers. We have further been affects by high tutTL er in customer service resulting in fewer qualified representatives. Realizing we cannot accept the current situation for the duration of the rebuild, I have accepted a plan presented by our raew office manager, Barbara Frank. This plan primarily involves the hiring of four additional customer service representatives and the addition of two more Aim lines to our current number of 10. We will then have twelve custonrr service representatives nwn dM helve intoning phone lines. This decision is a direct reaction to our rebuild activity and puts the staff at four over normal staffing for a system this ss.ze. We do not expect this to improve the above statistics dramatically but hope that it will prevent a worsening trend. Sinoerely, C" Dan Murrell vice President & Area Manager ;. DW1m'+ P.S. Thought you aright be interested in the attached article. We are continuing to explore means by which to improve our telephone answering performance. ,_L LJu I ��IIIIIIIIIIIIIIIIIIIillllllllllllilllllilllllllllllllllll Part 1 - Busy, busy, busy: fi Tmo busy for subscribers By Bob Luff our industry is based on providing service Is it rtca Rtsoenl En9wtMwtg urriep Antsis Cab*sysu+ns Cniv in our best interest.especially when multi-pay Have you ever gotten so bred waiting in a - penetration is down and VCRs and 99C tape store checkout line that you eventually lust rentals are nipping at our heels to not take piled your would-be purchases on the floor every single call while the passion lot put' and walked out in disgust?I remember think- chasing more cable programming is hot?How ing at the time. "If they cannot even buy many cable TV customers have hung-up in f' enough cash registers and hire enough disgust'7 How many have decided instead to people to take my money. I'll go somewhere apply the additional$10 per month toward a Blocking Theory Its success and routine ao- 4 wrhere they want my business enough to at VCR credit card purchase and never come plication in so many other industries guaran- least efficiently process my purchases'And back?And with pay-per•view fust around the lees its availability in many references at any do you know.I have never been back to that corner. the cable community certainly must local library. But a brief review of the general .. store Are our cable subscribers leaving their gel a better grasp on the science of turning Call Blocking relationships and how they might would-be purchases on Ioin•oul newspaper "busy, busy, busy into -thank-you fur your be applied to out customer service ctnnari- ads and hanging up in disgust because cable orders` ments may encourage keener interest systems have not bought enough phone cir- cuits or have not staffed the customer service Changing Nines Science,not Intuition department with enough representatives to Generally, the primary responsibility for The most important point to first make in the t efficiently answer and process calls? telephone equipment specification and cus- science of Blocking Theory is that handling 3 Interestingly,the universal complaint heard tomer service staffing has fallen solely on the large groups of customers by relatively few t about cable these days from subscribers and manager or the customer service department phone lines and representatives is unfor• franchise authorities is not rates.programming In the past, telephone equipment was pretty tunalely.deceptively simple Intuition cannot or outages--it is gelling a Call through to our much all the same, and efficient 12-channel accurately ensure the first and most important offices. it is clearly counter-productive for the customer service staffing was pretty much trial step in customer service—getting through$01 industry 10 give so tittle attention to such an and error But. 'the times they are a- course. adding more fines and iepresen- important and solvable situation changing Today's 35 plus channel systems tairves always reduces customer busy signals with higher churn multi-pays and address- But how many is too many?And worse how A technical community opportunity ability are changing management's and sub- many is not enough And when the costs of So what does the"too busy for subscribers' scribers'success with the old trial and error lines and representatives are considered • problem have to do with cable technology?I approach The trial,and error method has two where is the best balance between operating believe that the problem is largely a 'tech- major weaknesses in today's cable environ- costs and new orders nical'one.and one on which the cable tech- ment. First,it is rare that the manager knows Blocking Theory answers all arose important nrCal community can and should locus their whether the staffing was over or under re- questions Examination of the dynamics in- attention. When was the last time you tried to quired levels until it is too tate to do anything volved is very revealing interestingly,the re- call your own cable system during the day, about it. and second. today's more complex lattonship between the number of busy vs especially during luneh hour. 15 minutes be- operations keep darty telephone traffic in a number of Innes and representatives is very fore closing, of during one of the major pay constant state of flux steep and nonlinear,both of which are to the Programming promotions, or horror-ol-all- industry's favor, but highly dependent on t$ horrors.during a major outage?I do not mean Science of the'Call Blocking Theory, length of the average customer call It means yncrr private inside number 1 mean the regular The technical convnunity can act as a much that not only will one more line and rep always public number—the number the folks that pay needed catalyst to apply the time proven increase calls handled per rtour by its own out salary must use when the impulse to call science of'Traffic'or-Call BlockingTheory'Io independent contribution, but it also means and purchase more programming hits. or cable TV customer service departments The that the now larger size of the pool of lines and when they are having trouble No lair you Call Blocking Theory is an amazingly interest. reps as a whole will result in a significantly say—these are the worst times to expect to ing(and complex)set of probability formulas reduced probability of a customer trying to get through You are right But what makes that take the mystery out of the relationship place an oder and being blocked.i e receiv them the worst times is so many other eager(or between number Of customers trying 10 call ing a busy signal. But perhaps the most im- angry) subscribers also are trying to get number of Innes and representatives.average portant Blocking Theory concept is that the through length of the call. and probability of tiusy. two moss powerful and inexpensive solutions People call at these times not because they busy. busy Blocking-Theory is used suc- to customer busy signals is careful monitoring. want to.but because they have to due to job cessfully in "people engineering' all around training and design of promotions to ensure restraints of their day,or because it is the most us Some examples are number of foil booths that the random subscriber initiation of calls convenient time available for them to call With and agents on a turnpike. number of cash are spread as evenly as possible over time. money in hand or no service---busy busy registers and checkers at a supermarket. and the average customer call duration be as busy-forever the line to customer service is number of windows and tellers at a bank and short and crisp as possible Seconds make a busy$But they will call back later you say They more parallel to the cable industry.the number big difference on overall performance. always have of telephone lines and agents at major airline reservalion facilities Part 2 will appear next month with speOft Competition Is upon us Space and the scope of this article do no- sucggesrrons to apply Blocking Theory to cus Maybe they will and maybe they wor: But permit a full discussion of the details Of the tomer service departments JO NOVEMBER I SB4 COMMUNICATIONS TECHNOLOGY 1, 5 LUQ--t-- �t-�Ai�S QUT I I l I l i l l l l l l l i l l l l l l l l l l l l l l l l l l l l l l l l i l l l l l l l l l l l l l l l l l l l l l l l l l l Part 11 —Bu elyf, uS j, busy: `w Too busy for subscribers By Hobert A.Luff call rate you would find long periods of bile to s.+•ri ver• t n,......r, no activity and periods when an fines are busy 5 i,/...rrp AriK:A l.n.t. - During light activity the system is unpr0. It is possible that many cable systems have ductive But worse.when all fines are in use acquired.through trial and error.a reasonable unknown numbers of additional Subscribers feet"for normal call actively and required staff are being blocked and the system is inef However. cable companies will always have f,cren► The►deal situation would be 10 have a trouble guessing at the appropriate level of steady incoming call rale from office opening staff and equipment needed to ensure ac• to office closing.Monday through Friday and ceptable Service under varying incoming call adjust the Stall to meet the needs Theory Such equipment ensures maximum rate conditions But.Blocking Theory fakes the This can be approar.hPri through a tovi system efl-cietiecy ano minimum subscriber ;;xsa work out of inbw many lines and rep• simple changes in gent^al system Pro. irritation Also. It allows supervisors to easily resenlatives should be on duty at any hour cedures First is training an customer service monitor cans for employee training and sales day or season Blocking Theory can be used to representatives to handle all cans quickly As techniques (Companies must have employ- actually pre-schedule the required number Of mentioned previously.the single greatest fac• ees sign a fetter of understanding beiore active lines and customer service workforce for in efficient can handling is the length of time supervisors can listen in on their office lines i needed to maintain a constant satisfactory the customer service representative has the Give subscribers more convenient hours level of service based on a few key inputs caller on the line from Stan to finish While much Can be done to smooth incoming easily obtainable from past records of in- The lineup of cable offerings. especially call peak tact demands and improve cus coming can rates per hour promotions. should be carefully engineered tomer service department efficiency through Extremely high peak bads are always the and advertised to avoid indecision and Clues• properly designed ads most subscriovs most difficult situations to handle Far the elec• tions when the customer dials in on one of your work the same tours you do whit" forces tic power company. its peak electric loads precious threads of communication If in targe numbers of calls and walk in!.to occur occur on hot summer days about 5.6 p m as coming calls average more than a minute or during certain times of the day Pamine:work customers arrive home from work and turn on two.or if customers are asking involved clues schedules between you and thousands of your the electric air-conditioning start dinner on the lions.Something is wrong with the availability Subscribers well continue to create huge peaks electric Slove and lake a quick Shower which detail,or design of the sy'slem's promotional of office actively and long periods Of inefficient triggers the electric water heater For us. not material It is always better to take the time to idleness Systems should consider expandea counting a major outage.it is non-pay discon• design and say it right once in the ads than do hours If the office opened lust an hou•earlier nett days and special promoteons Since. by it over and over again on every incoming sub- and remained open until 8 p m the sub definition, peak activity means that a targe scriber can scribers could more conveniently conduct number of Subscribers are involved. peak Incorporating a worksheet in ads to allow their business with you and reduce those problems cannot be ignored without eventual pne•organized order information along with a headache-producing peaks the following day adverse impact special -hot-line"number only for customers Saturday hours might be worth conside•ng as AS with the power company.high telephone with completed worksheets could increase well especially during major promotin,rs can peak bads are very expensive to deal with order taking efficiency many times And for in terms of operating cost or subscriber irri- the same reason special problem incoming to doffing... tation If you build and staff your facility to meet Calls thnv!d ;be interrupicd a^d a rit rreber UniOiluiiale;y space does not pe—it e■ the nigheSI peak and load conditions. it is taken Io have a "special representative' can amples of actual customer service irate i eng, expensively overbuilt and overstaffed for the back (during stack periods) Orders by mail neering analysis and benefits but any-ine in major pan o1 the lime And. it peak load de- always should be encouraged(rebates)since lerested in more information is encouro3ed to mands are not dealt with in one way or another they are by far the most efficient to process It consult the many books on the subject at any then performance breaks down- sales are is amazing how many ads do not include a technical library Advanced appkcatier;may messed and subscriber irritation keeps build- handy postcard or pre•maifer or even the mail. be found in Reference Data for Radic Eng, ►^g during each peak demand period As we ing address of the system It should be noted veers fifth edition now published by Howard all know.it takes very few angry subscribers to that-walk-ons"are the most inefficient to pro W Sams 8 Co create a potentially explosive situation The cess and demanding in terms of office and Finally caole systems should more carefully smallest spark of a longer than usual outage or parking considerations and should be cis review the quality and efficiency of thee,sub- rate request increase can trigger major couraged of at all possible scriber call handling procedures ani equip. fireworks ment to ensure continued system growin and Equipment and Innovative approaches reduced subscriber irritation Handling thou- intiuendng calf rates Not all office telephone equipment was cre sands of Subscr•bers with relatively few fete Unlike the power company ,which can do aced equally Modern office telephone sys phone!rhes and stall efficiency can be guided very little to relieve the factors that are the ferns have dynamically assignable incoming by the app'-ca-ion of traffic or Cal: Blocking cause of its peak demand we Often can have lines call holding message tapes and con Theory The cable technical community more Control over the factors that influence the tenuous monitoring(and printing lot at,the vria Sr o:.ed offe• '!S assistance in apply.ny iralfit timing of our incoming calls But do we want data necessary to carefully watch and apply eng neer-ng !heo►y to office lelephoix Sys e toy 11 you were to monitor the office,ncominq basic traffic engineering and Car Block.ng ler^s and peocec..res t 1 1 B OECEMBER 1964 COMMUNICATIONS TECHNOLOGY c MACC - STORER METRO _ RATE INCREASE HEARING PROCESS 1985 1. Appointment of Committee by MACC Board: Eve Killpack Herb Hirst Bob Haas 2. Preliminary Committee Meetin : July l 3. Press Release General Background, July 1 4. Committee Meeting: July 22 or 23 Staff Report on Request Storer Metro Presentation 5. Public Hearing: July 23 Live, on Government Access Channel. Speakers may eitherbe present in audience or may call their comments in via telephone. Hearing will be conducted by Committee. Storer Metro should be F present to hear testimony and make any comments. MACC will advertise this hearing. 6. Committee Meeting: Jul 24 Y Meeting proceeding MACC Board Meeting to review public hearing; make preliminary assessment. g 7. Public Hearing: July 24 E During the MACC Board Meeting, a second Public Hearing before the entire Commission will be held. 8. MACC Board Meeting: July 24 MACC Board will consider request. Recommendation by Committee will be made. ,. At the conclusion of the Public Hearing, the Board might take a i short recess so the Committee can meet and make a final recommendation. < k . TRoPoLrr 1N AREA COMMUNICATIONS CONINUSSION 12655 S.W. Center Street • Suite 390 • Beaverton. OR 97005 • (503) 641-0218641-0166 MACC SPECIAL RATE INCREASE COMMITTEE MEETING ,MINUTES July 1, 1985 The .first meeting of the Special Rate Increase Request Committee was held on July 1, 1985 at 12:00 Noon at the MACC Office, 12655 SW Center Street, Suite 390, Beaverton, Oregon, 97005. Attending the meeting were members: Eve Killpack, Herb Hirst and Robert Haas; MACC Staff, Bill Tierney Administrator;, and Dan Murrell representing Storer Metro. The Committee reviewed criteria in Section 8.4 of the MACC/Storer-Metro Pranchise Agreement against which Storer Metro's request for an increase in rates will be judged. The Committee reviewed and approved the process to .consider the request as outlined in the attached memorandum. The Committee also set a date for a Public Hearing to be held July 22 at 7:00 p.m. , which will be cablecast "live" on Cable Channel 12 (Channel 3 in parts of Aloha) . The next meeting was scheduled for July 22 at 12:00 Noon at the MACC Office. William J. Tierney MACC Administrator WJT/tmm Attachment cc: Committee Members Storer Metro Press it ' COMMUNICATIONS CON4NHSSION 12655 S.W. Center Street • Suite 390 a Beaverton, OR 97005 a (503) 641-0218/641-0166 JULY 2, 1985 FOR IMMEDIATE RELEASE NEWS RELEASE THE METROPOLITAN AREA COMMUNICATIONS COMMISSION WILL CONSIDER A REQUEST FROM STORER METRO COMMUNICATIONS TO INCREASE THEIR RATES FOR CABLE TELEVISION SERVICE AT THEIR NEXT MONTHLY MEETING. THE ; MEETING IS SCHEDULED FOR JULY 24, 1585 AT _1:30 P.M. IN BEAVERTON CITY HALL. STORER METRO COMMUNICATIONS,` INC. HAS REQUESTED THAT BASIC CABLE RATES INCREASE TO $11:95 PER MONTH FROM THEIR EXISTING $7.95 PER MONTH. MACC, an intergovernmental cable television franchising authority comprised of 15 local governments, has limited rate regulatory authority over`-Storer- Metro. Recently enacted federal legislation limits ` MACC's authority to regulate- charges for basic cable and for an initial installation. "Other charges such as for remote control devices and second converters cannot be regulated according to the new law. MACC will review the request following two public hearings. The first will be held on July 22, 1985 at 7:00 p.m. at Washington County Fire District No. 1, Training Room, Administration Building, 20665 SW Blanton, Aloha# and will be carried, live on Cable Channel 12*,Tualatin valley TV. Persons wishing to testify can attend the meeting or call in their comments on a special telephone line. Commission Chairman Robert E. Haas said a live television program call in format will provide a unique and exciting method to receive public testimony. He added "MACC is trying to , allow all subscribers to Storer Metro's system to comment on the proposed rate increase. By using a televised call-in format, people can conveniently make their statements without leaving their homes. It isaninnovative use of the Government Access Channel and should give MACC more testimony from the public prior to making a decision on the rate increase request. " The Public Hearing will be conducted by_a Special MACC Committee. Its members are Eve Xillpack; from Washington County; Herb Hirst from North Plains; and Robert Haas from Tualatin. The second Public Hearing will be before the MACC Board of Commissioners and will take place during the July 24, 1985 meeting. *Cable Channel 3 in parts of Aloha, Storer Metro Cable System FOR MORE INFORMATION CONTACT: William J. Tierney Administrator Metropolitan Area Communications Commission (503) 641-0218 / 220-0689 / 641-6137 mTRoPo rrA1 r! AREA COMMUNICATION` S CON' 1SSION JL12655 S.W. Center Street • Suite 390 • Beaverton, OR 97005 • (503) 641-0218641-0166 July 15, 1995 TO: -SPECIAL RATE INCREASE REQUEST COMMITTEE FROM: WILLIAM J. , TIERNEY, ADMINISTRATOR RE: STAFF REPORT ON RATE INCREASE REQUEST The MACC Board voted at its June meeting to use the factors listed in Section 8.4 of the Franchise Agreement in considering Storer Metro' s request for a rate increase. This report analyzes each factor. 1) iOGrantee' s substantial fulfillment of all material requirements of the Franchise. " (SEE THE FOLLOWING "COMMITMENT SUMMARY") COMMITMENT SUMMARY REFERENCE DUE DATE ACTION CONSTRUCTION o SUBMIT DETAILED"CONSTRUCTION SCHEDULE Agreement Adoption of Completed; Accepted by MACC 4.2 Agreement March 3, 198 . o COMMENCE CONSTRUCTION WITHIN SIX Agreement August Commenced June 8, 1982. MONTHS OF EFFECTIVE DATE OF AGREEMENT 4.2 10, 1982 o COMPLETE 39% OF THE SYSTEM BY END OF Agreement June 8, Completed 39%; Accepted by FIRST YEAR 4.2 1983 MACC July 6, 1983 o COMPLETE ENTIRE SYSTEM BY END OF Agreement June 8, Completed; Accepted by SECOND YEAR 4.2 1984 MACC June 1984. PROVIDE SERVICE TO ANY REQUESTING Agreement Ongoing No open complaints before o SUBSCRIBER NO LATER THAN 60 DAYS MACC. Have hada small FROM DATE OF REQUEST FOLLOWING number of complaints filed. ACTIVATION 0 COMMENCE CONSTRUCTION OF 200 HOME. Agreement August Cable constructed. OVERBUILD TEST IN WASHINGTON COUNTY 4.2 10, 1983 o TEST 200 SUBSCRIBERS IN OVERBUILD, Agreement By January ,No test results provided. PROVIDE RESULTS TO MACC AND COUNTY; 4.2 1, 1985 Requested most recently in , MEET IN GOOD FAITH TO DISCUSS April 1985. (2) r COMMITMENT SUMMARY REFERENCE DUE DATE ACTION o WHEN GRANTEE SECURES EASEMENT IN OWN Agreement Not Form approved by MACC NAME, WILL USE FORM APPROVED BY MACC 4.15 Specified January 5, 1983. o UNDERGROUNDING CABLE WILL BE IN Agreement Ongoing Complied with. CONDUIT 4.16 o AS GUILTS WILL BE PROVIDED TO EACH Agreement Not Provided June/July 1985. GRANTOR AND MACC 4.17 Specified o METRO WEST UPGRADE Agreement By June Extension granted. To be 4.18 8, 1984 completed by September 19851 Construction in progress. o LAKE OSWEGO UPGRADE Resolution By 12/31 Construction planned to 84-07 commence 8/19/85. DESIGN AND PERFORMANCE o RESIDENTIAL SERVICE NETWORK Agreement Ongoing Forward channels being complied 440 MHZ 60 DOWNSWTREAM CHANNELS 5.2 with; Question regarding 4 UPSTREAM CHANNELS upstream channels. o INSTITUTIONAL SERVICE NETWORK Agreement Ongoing Being complied with. 330 MHZ MID BAND SPLIT 5.2 o FOUR SATELLITE DISHES; ONE WITH Agreement Ongoing _ Being complied with, except UPLINK CAPABILITIES 5.2 no uplink capability. (3) COMMITMENT SUMMARY REFERENCE DUE DATE ACTION o CAPACITY AND CAPABILITY FOR Agreement Ongoing RSN has been built essential- INTERACTIVE RESIDENTIAL SERVICE 5.4 ly to allow for interactive NETWORK INITIAL (RSN) IN Tservices. Open question is if SYSTEM CONFIGURATION there are return modules ,in line extenders. Converters have no interactive capacity and capability built into them o CAPACITY AND CAPABILITY FOR Agreement Ongoing PCN partially operational . INSTITUTIONAL SERVICES 5.5 Commitment to proof & balance remainder of system was made by Storer Metro and will begin July 15, 1985. o INTERCONNECT WITH OTHER SYSTEMS Agreement Open Time Renegotiation request item. IN WASHINGTON, MULTNOMAH, CLACKAMAS 5.7 Frame COUNTIES. 20 MHz EACH DIRECTION. o EMERGENCY ALERT CAPABILITY Agreement System Renegotiation request item. 5.8 Initiation o PERFORMANCE TESTING AND Agreement Ongoing Very limited compliance. SPECIFICATIONS 5.13 Every Six Request made and accepted by Months- Storer Metro to discuss sub mission of tests. o FILE WITH MACC FCC PROOF OF Agreement Yearly by April 2.982 not submitted. PERFORMANCE TEST 13.3 April 15 1983 and 1984 submitted. (4) CREFERENCE DUE DATE ACTION COMMITMENT SUMMARY o TECHNICAL SPECIFICATIONS Agreement Ongoing In compliance' when tested. 5.12 SERVICES AND PROGRAMMING o BASIC SERVICES Agreement System In compliance. 5.2 initiation o PAY SERVICES Agreement System In compliance. 6.3 Initiation o INTERACTIVE SERVICES Agreement System Renegotiation request item. 6 Initiation o LEASED CHANNEL Agreement System Available 6.5 Initiation oBASIC RADIO SERVICES Agreement System Generally in compliance. 6.6 Initiation RATES AND CHARGES o MAINTENANCE OF INITIAL RATES. Agreement Incompliance. NO REQUEST FOR 36 MONTHS, NO IMPLE- 7.9 MENTATION UNTIL 42 MONTHS; NO INCREASE ON PAY FOR 30 MONTHS. (5) COMMITMENT SUMMARY , REFERENCE DUE DATE ; ACTION ACCESS AND LOCAL ORIGINIATION o LOCAL ORIGINATION STUDIO - ONE Agreement By June Generally provided within $241,600 5.6 1984 reasonable time frame. o COMMUNITY ACCESS STUDIOS FIVE p $703,000 o RADIO ACCESS STUDIO - ONE n /1 $7,600 o MOBILE PRODUCTION VAN - TWO $263,200 o STUDIO ON WHEELS ONE Agreement By June Renegotiated. Storer Metro $232',600 1984 does not have to provide. 0 STAFFING COMMITMENT YR 1 YR 2 Proposal YR 1 Renegotiated. By mutual agree- 4-19-36 12/8/83 meat February 1984, staffing PROGRAM DIRECTOR 1 1 Agreement YR 2 = reduced to 12 full time equiv- PROGRAM ASSISTANT 1 1 8.3 12/8/84 alents. Request made for Storer COMMUNITY EDITORS 3 5 Metro to provide staffing MACC LIAISONS 2 4 levels as of July 1 , 1985 DEAF SERVICES 1 1 CAMERA/TECHNICIANS 4 + 4 4 + 6 MOBILE STUDIOS 3 3 + 1 CHARACTER GENERATOR 2 2 WRITERS (6) COMMITMENT SUMMARY REFERENCE DUE DATE ACTION o $15,000 ANNUAL ACCESS RESEARCH AND Proposal Yearly Partial compliance. $6,000 DEVELOPMENT BUDGET 4-10-2 annually made available. Ad ministered by MACC Access Comm. o LOCAL ORIGINATION PROGRAMMING - Proposal_ Ongoing Programming available; less TYPE OF PROGRAMMING COMMITTED TO. 4-9-35 comprehensive than proposed. to 4-9-47 o ACCESS TRAINING - MINIMUM PER STUDIO Agreement Yearly Basic training classes offer- ed. BASIC AND TWO ADVANCED 8.3 ed. Number given well beyond minimum required. o ADVERTISING AND PROMOTION CAMPAIGN Agreement Yearly Limited activities to date. 8.3 o FREE DROP TO ALL SCHOOLS (ISN AND RSN) Proposal ? Very limited compliance. 4-10-12 Renegotiation request item. o $34,000 BUDGETED OVER 10 YEARS FOR Proposal Yearly Information requested from ROYALTIES FOR HEARING IMPAIRED CHANNEL 4-10-19 Storer Metro. o TTY DEVICES AT EACH STUDIO; DECODERS, Proposal ? Information requested from OTHER EQUIPMENT 4-10-19 Storer Metro. (7) COMMITMENT SUMMARY REFERENCE DUE DATE ACTION INTERACTIVE SERVICES o "STORER METRO HAS ALLOCATED $3.9 M Proposal Term of Services have been researched. IN CAPITAL EXPENDITURES AND $10.7 M 4-11-3 Franchise Limited application with IN OPERATING COSTS FOR PROVISION Brinks Security. Nothing to AND DEVELOPMENT OF ADVANCED my knowledge beyond that. RESIDENTIAL INTERACTIVE SERVICES." o STAFF: YR 1 YR 2 Proposal Year 1 Not'complied with. 4-11-3 and DIRECTOR 1 1 Year 2 MARKETING DIRECTOR 1 1 SALES 3 3 TECHNICIANS 1 2 o $35,000 YEARLY RESEARCH AND Proposal Yearly No expenditures to my DEVELOPMENT BUDGET 4-11-11 knowledge. INSTITUTIONAL NETWORK o CAPACITY AND CAPABILITY Agreement June 8. Network built: final proofing 5.5 1984 and performance contracted for Will begin July 15, 1985. o DEMONSTRATION PROJECTS AND FUNDING Agreement Yearly Year l complied with. ($200,000 Year 1; $100,000 THEREAFTER 6.8 and Renegotiation request item. PER YEAR FOR NINE YEARS) Proposal` Summary. (8) COMMITMENT SUMMARY REFERENCE DUE DATE ACTION o TELECONFERENCING EQUIPMENT PACKAGE Proposal Year l Not specifically available. $25,000 4-12-7 o ADDITIONAL INTERFACE VIDEO PRODUCTION Proposal By Year Not specifically available. EQUIPMENT $100,000 4-12-7 2 o $20,000 IN EQUIPMENT FOR POINT OF Proposal 7 Not specifically available. PURCHASE VIDEO EQUIPMENT 4-12-7 o CYLIK SATELLITE SERVICES Proposal 7 Not available. 4-12-12 o ' - SYMON "USER FRIENDLY" COMPUTER Proposal Year 2 7 Not available; Provider did 4-12-17; not receive venture capital. o STAFFFING: YR 1 YR 2 Proposal One employee given direct Schedule D responsibility; Technical GENERAL MANAGER 1 1 of I-NET department provides MARKETING DIRECTOR 1 1 Pro Forma technical support APPLICATIONS ENGINEER 1 1 CUSTOMER REPRESENTATIVE 1 1 (NOTE: Proposal 4-12-29 has SERVICE TECHNICIAN 1 2 a summary of financial com- OTHER 1 2 mitments on I-NET. (9) COMMITMENT SUMMARY REFERENCE DUE DATE ACTION GENERAL o FRANCHISE FEE Agreement Quarterly In compliance. 9.1 o SECURITY FUND $100,000 Agreement In compliance. 9.2 o PERFORMANCE BOND $500,000 Agreement Continually In compliance. 9.3 in Force o LIABILITY INSURANCE Agreement Cont. in In compliance. 9.5 Force o IF COMMUNICATIONS ARE MADE TO FEDERAL Agreement As Have received one report REGULATORY AGENCIES, COPIES MUST BE 19.2 Needed Difficult to monitor. SENT TO MACC o MONTHLY COMPLAINT REPORT Agreement Monthly In compliance. 13.3 o QUARTERLY FINANCIAL REPORTS Agreement Quarterly In compliance. o ANNUAL FINANCIAL REPORT Agreement By April In compliance. 13.3 o MAINTAIN REPAIR FORCE TO RESPOND TO AgreementOngoing Essentially in compliance. SERVICE CALLS WITHIN 24 HOURS 13.4 o `- MAINTAIN 24 HOUR TELEPHONE CALL IN Agreement Ongoing Essentially in compliance'. CAPABILITY FOR CUSTOMER SERVICE 13.4 (10) METROPOLITAN AREA COMMUNICATIONS COMMISSION MEMO-SPECIAL RATE INCREASE REQUEST COMMITTEE f` 2) "Quality of service, as indicated by the number and type of service comolaints, Grantee' s response to comolaints, - and the resultsof periodic system performance tests. " SERVICE COMPLAINTS: MONTH # SERVICE X OF SUBSCRIBER % RESPONDED TO COMPLAINTS BASE WITHIN 24 HOURS JUNE 1985 2, 265 6. 85% 16. 29% MAY 1985 2, 271 6.97% 11. 07Y. APRIL 1985 2, 187 6. 83% 15.45% MARCH 1985 1, 758 5. 59% 15. 29% FEBRUARY 1985 1, 804 5. 79% 43. 94% JANUARY 1985 1,665 5.31% 46.02% DECEMBER 1984 1, 323 4.29% 59.44% NOVEMBER 1984 1, 486 4. 98% 47.73% f_. IN OCTOBER 1984 1, 322 4.60% 39. 20% SEPTEMBER 1984 1, 364 4. 84% 3S.79% AUGUST 1984 859 5. 39% 26. 45% JULY 1984 817 5. 46% 14.05% JUNE 1984 621 4.46% 16. 16% MAY 1984 604 4. 79% 9.09% APRIL 1984 587 4. 65% 10. 10% MARCH 1984 440 4. 45% 16. 16% PERFORMANCE _TESTS:, MACC independently tested the system on a monthly basis from January 1983 to November 1984. This was done during the construction phase to assure us that the technical quality met system specifications. Two additional tests were independently made by MACC in February and March 1985. Storer Metra provided MACC with 1983 and 1984 F. C. C. Proof of Performance Testing Reports., Overall, the results of these tests showed the system to generally be in conioliance with the requisite technical specifications. (21 ) METROPOLITAN AREA COMMUNICATIONS COMMISSION MEMO-SPECIAL RATE INCREASE REQUEST COMMITTEE - 3) "PREVAILING RATES FOR COMPARABLE SERVICES IN OTHER CABLE SYSTEMS OF SIMILAR SIZE AND COMPLEXITY. " WASH. COUNTY/ RATES STORER METRO PORTLAND PORTLAND REQUEST TCI/LIBERTY ROGERS UNIVERSAL _ FREE ---- 4. 150 TIER 1 8.95 $ 9. 39 7. 95 TIER 2 11.95 - 11.95 TIER 3 ---- 14.95 INSTALLATION UNIVERSAL $ 29.95 ---- $ 24.95 TIER 1 25.95 $ 26.25 24.95 TIER 2 29.95 ---- 24.95 TIER 3 29.95 ---- 24. 95 MULTNOMAH VANCOUVER NW SUBURBS COUNTY COX MINNEAPOLIS RATES ROGERS CABLE HAUSER CABLE UNIVERSAL $ 2. 75C FREE FREE TIER 1 7.95 $ 3. 95 $ 6. 75 TIER 2 9. 95 10.95 10.45 INSTALLATION UNIVERSAL $ 28. 95 $ 25.00 $ 14.95 TIER 1 28.95 15.00 15. 95 TIER 2 28.95 10. 00 24.95 C, Portland Ropers and Multnomah Rogers provide 5 community access channels free of charoe. METROPOLITAN AREA COMMUNICATIONS COMMISSION MEMO-SPECIAL RATE INCREASE REQUEST COMMITTEE - t _ TORRANCE MT. VIEW CALIFORNIA ST. LOUIS CO.- CALIFORNIA RATES GROUP W ATC VIACOM UNIVERSAL $ 4. 15 ----- FREE TIER 1 ----- ----- $ 6.95 TIER 2 7. 30 9. 95 12.45 T NPTALL.AT I ON UNIVERSAL $ 24..95 ----- 30.00 TIER 1 ---- ----- 30.00 TIER 2 224.95 19.95 30.00 FAIRFAX PRINCE GEORGE PHOENIX COUNTY, VA CO. , MARYLAND TIMES RATES MEDIA GENERAL PRIME MIRROR UNIVERSAL $ 3.07 FREE ----- TIER 1 9. 36 ----- ----- T I ER 2 11. 36 s 10.95 S 15. 89 INSTALLATION UNIVERSAL $ 9. 95 $ 14. 95 ----- T I ER 1 19. 95 ----- ------ TZER 2 29.95 14.95 30. 00 (13) METROPOLITAN AREA COMMUNICATIONS COMMISSION MEMO-SPECIAL RATE INCREASE REQUEST COMMITTEE 4) "RATE OFRETURNON GRANTEE' S FINANCIAL INVESTMENT AND EQUITY AS COMPARED TO BUSINESSES OF EQUIVALENT RISK. " Attached to this reoQrt is a letter from Jay Smith, Touche Ross R Co. Mr. Smith analyzed the system and the pro formas submitted- by- Storer Metro. His analysis shows an 11% rate of return based upon a rate of return methodology using cash flow exclusive of depreciation and interest. He indicates this return is low in comparison to businesses of similar risk. where a rate of approximately 14% to 20% would be expected. In part 3-A-12 of the Franchise Proposal, Storer Metro estimated a return on investment of 15. 4% over the first ten years. Their methodology was to divide average net income by eauity. Usino this methodology, , I compute their return on investment to be -22.2X, an average over the first ,ten years. This assumes 30% eauity. By extending this analysis until 1999, the return is 4. 1% per year. 1999 was chosen because Storer Metro submitted a 'pro forma that extends,to that time. 5) "PERFORMANCE OF GRANTEEININTRODUCING NEW SERVICES AND EXPANDING THE CABLE SYSTEMS CAPABILITY. AS COMPARED TO OTHER SYSTEMS OF SIMILAR SIZE AND COMPLEXITY. " The analysis will examine programming services and other services. PROGRAMMINGs The channel lineup Storer Metro presents is very strong. They provide virtually all the "popular" satellite delivered programming and have kept the lineup current as the programming supplier industry has chanced. Two services, WOR-New York and AP Newscable were dropped (with MACC' s approval ) because of increasing costs. Storer Metro has also introduced Pay-Per-View oroaramminz. The availability to subscribers of the Trailblazers and Pay-Per-View monies is a plus. Storer Metro's effort in programming the Residential Service Networw (RSN) is as good as any other cable system of similar size and complexity that I contacted. OTHER SERVICES =" Storer Metro has made very little use of the RSN for nonentertainment services. Brinks Home Security intended to use the RSN and presentations were made before MACC. The service was experimented but was discontinued due to the realization that services offered via r; telephone lines was less expensive to implement. ( 14) METROPOLITAN AREA COMMUNICATIONS COMMISSION MEMO-SPECIAL RATE INCREASE REQUEST COMMITTEE No other interactive services have been introduced.- Storer• Metra has requested this issue be renegotiated. Storer Metro has made arrangements to receive cable telecourse programming from Portland Community College via the Public Communications Network (PCN) and cablecaasts them regularly on Cable Channel 29. Storer Metro' s efforts to utilize the system for nonentertainment applications follows the situation in most other cable systems of similarsizeand complexity. Of the systems I contacted, most indicated very little use for nonentertainment services and had agreed to or were renegotiating franchise requirements related to nonentertainment services. Multiple system operators have experimented with some inter- active services. Cox has tested a videotext application as has Times Mirror. Rogers in Portland has interactive capability and uses it for "a question of the day"; has used it during access and local origination programming, and allows for impulse pay per view. These experiments and applications are the exception rather than the rule. In summary, a few operators are doing limited testing. 6) "PERFORMANCE BY GRANTEE IN 'SUPPORT OF THE PUBLIC AND COMMUNITY ACCESS PROGRAM OF THE COMMISSION. " Storer Metro has provided the required equipment as modified by MACC Resolution 84-1. The franchise area has five operational studios, two production vans and fifteen portable equipment packages. MACC accepted staffing levels below the 28 full time positions committed to in the Proposal. We accepted 12 full time positions as the minimum to meet then existing community needs. Staffin® levels were modified from 28 full time positions to 12 full time positions by MACC Resolution 84-1. I have asked Storer Metro to provide MACC with their staffing levels as of July 11 1985- This informaton will be provided at the July 22, 1985 meeting. Storer Metro has provided access training workshops well beyond the minimum required. Additionally, it has provided adequate consumable supplies. Generally, however, I would characterize Storer Metro' s effort to support community access as at best fair. The formula for successful community access is good equipment, good training, enthusiastic and supportive staff, enthusiastic users and development of a community of access users and supporters. ( 15) METROPOLITAN AREA COMMUNICATIONS COMMISSION MEMO-SPECIAL RATE INCREASE REQUEST COMMITTEE Aspreviouslymentioned, we have good ecuipment. Maintenance however, has not _always been up to speed.- Fc�r example, during its productions MACC discovered any number of problems with production van #1, which was in fact riot new equipment when presented for use within the MACC franchise area. Additional problems have been encountered by MACC and other access users ,with Van #2 and tripods. cables and other components attheCommunity Access facilities. Most of these are attributable to limited preventative maintenance. Training unfortunately has all too often been limited to the. standard 'four class basic training with a modicum of concern for advanced training and/or individual instruction. The basic training sessions are well designed and well taught, but many people need more to feel comfortable with doing television productions. The "Access Alive" series where Storer Metro staff produces a live program with a volunteer crew, is one commendable attempt to go beyond basic training and get users more involved. In my opinion Storer Metro has very good people in their five access production facilities. Management direction and support however, is deficient. I never have the feeling that community programming m,n"gement is working to build a vibrant successful community programming function. Rather it appears to be run as a step child to the rest ofAthe operation and is operated to satisfy the minimum Agreement requirements. Little has been done to nurture users. I see very little evidence of any outreach. During our renegotiations with Storer Metro in early 1984, they indicated they would begin an extensive outreach program. I have specifically asked Storer Metro to provide us with a report on outreach for our July 22 meeting. This will provide us with some documentation, but as mentioned I know of little that actively has been done. To the contrary, we have heard of studio managers who were prohibited from doing outreach and making public presentations. Most successful operations use newsletters to build a community of users.' Although we have heard a newsletter is in the works, none has been published. Storer Metro has offered $6, 0OO of a, franchise committed $15,000 annual research and development budget, to the MACC Access Committee to cover 'grants and publicity. Although this is commendable, it is a small amount if one wants to truly reach out and create the community of users, particularly if it is the only a outreach effortplannedby Storer Metro. 4 We have a large number of People trained who use the public access ' channels and Storer Metro equipment. Cablecasting of local -programs fills almost all the available cablecast time. In essence, Storer, s Metro deserves credit for some of the success to date. My concern is that I know there is a lot to do of a positive nature that will enhance access if we are to have truly successful community access t< here in the franchise area. METROPOLITAN AREA COMMUNICATIONS COMMISSION MEMO-SPECIAL RATE INCREASE REQUEST COMMITTEE I have requested certain information from Storer Metro on the community programming functions. You received a copy of the letter dated July 8. This information will be discussed at our July, 22 meeting. 7) "PERFORMANCE BY GRANTEE IN ACCORDANCE WITH THE PROVISIONS OF SECTION 4.7 AND SECTION 5.6 OF THIS FRANCHISE AGREEMENT. " Section 4.7 is an estimated construction cost of 438,027,000 and a procedure to request of the Commission changes due to changes in construction costs= substitutions` in equipment, physical plant or system facilities and operations, or any other contemplated deviation from the Proposal. As of December 31, 1984 Storer Metro had expended 445,360,383 for construction of the system. Generally, they have complied with, the other requirements of, the clause. Section 5.6 addresses cablecasting facilities. Storer Metro has complied with this provision. 8) "EXPENSES AND COSTS INCURRED BY GRANTEE BECAUSE OF THE OBLIGATION OF THE GRANTEE TO COMMENCE CONSTRUCTION OF AND TEST MARKET ENTERTAINMENT SERVICES UNDER SECTION 4.2 (b) SHALL NOT BE A PROPER BASIS FOR ANY REQUEST FOR RATE INCREASES. •' To my knowledge, these expenses do not have a material effect on the proposed rate increase request. WJT/tmm Attachment - Touch Ross & Co. Report dated July 1, 1985 cc: MACC Board of Commissioners Storer Metra Press (17) t , douche Ross Co. July 1, 1985 Mr. William Tierney Metropolitan Area Communications Commission 12655 S.W. Center Street, Suite 390 Beaverton, Oregon 97005 Dear Bill: You requested that I assess certain Storer Metro financial information to assist MACC negotiating committee decisions regarding certain requests by Storer Metro. You asked that I comment on the overall financial condition of the operation, and that I in particular address the question of whether a rate increase is needed. Your franchise agreement specifies a number of criteria to consider in relation rate increases, including: w Rate of return on investment e Prevailing rates for comparable services in other cable systems of similar size and complexity As we agreed, the scope of the analysis was limited. My findings .and conclusions are based on unaudited financial statements and certain other information supplied by Storer. I restricted my analysis to those factors that I believe have the most significant impact on cable system financial perform- ;" ance. Further, my observations should be qualified to some degree because I generally treated the system as a new-build in my analysis, although older systems from Lake Oswego and Aloha were included in the data I reviewed. S ONE S W COLUMBIA-SUITE 7500 PORTLAND-OREGON 97258 (503)243-6333 TwdrRass&Ca Mr . William Tierney Metropolitan Area Communications Commission July ] , 1985 Page 2 My principal conclusions and supporting observations are reported below: CONCLUSIONS Rate of return. I assessed Storer Metro's rate of return by 1 applying a pre-tax internal rate of return measure ,to a fifteen year period that included both actual results through 1989 and projected results through 1996. The measure I applied is based on cash flow, exclusive of depreciation and interest expense. t The projected rate of return was approximately 118. This i return is relatively low in comparison to businesses of similar risk, where a return approximately in the 148 to 208 range would be expected. The projections that I applied in this analysis were those that Storer Metro submitted raits (April Il 1985 correspondence to MACC, and assume l increases to $10.95 on September 1, 1985, to $12.95 on January 1, 1987, and modest increases thereafter.* t Comparative rates. Although I did not specifically survey other systems for the purpose of this analysis, Storer Metro's current $7.95 Tier II rate is quite low in relation to other similar cable systems. For example, Rogers charges $14.95 for a similar tier in Portland, and will charge $12.95 (beginning in September) for a similar tier in Multnomah County. It shouldbe @ include a remote control, priced,at $3.00thathbyeSto Rogers Metrorvices *1 do not necessarily accept every detailed assumption Storer Metro applied in its projections, but reasonable refinements r, overall conclusion. would be unlikely ;to notably affect my N t_ ,ra 'JOWJ a FUSS Milt Mr. William Tierney Metropolitan Area Communications Commission July 1, 1985 Page 3 SUPPORTING OBSERVATIONS Penetration. Storer Metro's current basic penetration of 49% is relatively high in comparison to new-build systems in urban or suburban areas with similar broadcast signal characteristics (see the attachment) .* However, it is significantly lower than the unrealistically high 62% projected in the franchise pro- posal. Revenue per subscriber. Storer Metro's current (May, 1985) monthly revenue per subscriber is slightly over $20. This level is notably lower than originally projected, primarily because the projections assumed 1.5 pay services per basic subscriber, whereas the current level is under 1.2. Nearly all new urban/suburban cable systems have experienced significant declines in the pay-to-basic ratio, but Storer Metro's current ratio is lower than many (again, the older Lake Oswego and Aloha systems may affect this factor) . New-build, urban/ suburban systems typically achieve revenues per subscriber (. greater than $25, partly because their basic rates are notably higher than those of Storer Metro, and partly because of higher pay sales. capital expenditures. Storer Metro's property, plant, and equipment investment per subscriber has been quite high (about $1,495 per subscriber at the end of 1984) . Both high construc- tion costs and low household density have contributed to the relatively high per subscriber investment. The actual plant construction cost of approximately $30,000 per mile compares to an unrealistically low franchise proposal projection of about $14,000 per mile. The relatively high cost is partly attributable to the fact that more than half of the system is underground. Further, the Storer Metro System passes only about 86 households per mile (1985) . This household density is low compared to other recent suburban cable builds. *The Lake Oswego system, where there are some broadcast recep- tion problems, helps increase the overall penetration. _ToudieRcss&G6 f ATTACHMENT l KEY MARKET INDICATORS IN RECENT URBAN CABLE BUILDS* Pay-to Monthly Build Basic Basic Revenue Per Franchise Status Penetration Ratio Subscriber Cincinatti Nearly Complete 428 1.8 $30 (includes suburbs) Dallas Nearly Complete 328 1.8 $31 Denver Nearly Complete 338 1.9 $27 $29 Minneapolis Mid-Build 348 1.8 Multnomah Mid-Build 448 1.6 :625 County (Portland suburbs) Pittsburg Complete 468 1.4 $29 Portland Complete 388 1.3 $27 Southwest $27 Complete 458 Suburbs (Minneapolis) Tucson Mid-Build 39% 2.0 $30 *Aa of late 1984. The information was compiled from various published sources, supplemented by inquiries to selected regulatory and company officials. The data shown are rounded. 6 _; lOi.�teMassbl.lt Mr. William Tierney F Metropolitan Area Communications Commission July; l. 19$5 Page I have provided only a summary of my comments in this letter. I -would be pleased to respond to any questions you or the committee may have. Sincerely, 9 r-. S. • r ri.+�t[ Jay C. Smith. JCS/klf q ti F �p N4] � 1 Ropoj�rrAN AREA CON CATIONS CON S SIGN .:.4 12655 S.W. Center Street + Suite 390 • 'Beaverton, OR 97005 • (503) 641-0218/641-0166 July 8, 1985 TO: FRANCHISE RENEGOTIATING POLICY COMMITTEE FROM: WILLIAM J. TIERNEY, ADMINISTRATOR SUBJECT: PUBLICITY FOR ,PUBLIC HEARING JULY 29, 1985, 7:00 P.M. The following will be done to publicize the Public Hearing of July 29, 1985 at 7:00 p.m. at Washington County Fire District No. 1, Training Center, 20665 SW Blanton Street, Aloha, Oregon: 1. LEGAL NOTICE IN TIMES PUBLICATIONS. _LAKE OSWEGO REVIEW, AND HILLSBORO ARGUS. 2. PUBLIC SERVICE ANNOUNCEMENTS WILL RUN ON LOCALLY AVAILABLE ADVERTISING SLOTS ON SATELLITE CHANNELS ( E.G. ESPN, CNN, MTV) . 3. LETTERS TO INTERESTED PARTIES WILL BE SENT. • MEETIWILL BOARDN ONN�TICE CABL CHANNEL ©2 (CH.THEG3 IN CHANNEL ENT COFS ALOHA)T,E TUALATIN VALLEY TV. 5. MEETING OF JULY 8 WILL BE CABLECAST ON CABLE CHANNEL 12, TUALATIN VALLEY TV AT THE FOLLOWING TIMES: TUESDAY, JULY 16, 1985 6:00 p.m. - 8:00 p.m. THURSDAYt JULY 18, 1985 6:00 p.m. - 8:00 p.m. TUESDAY, JULY 23, 1985 6:00 p.m. - 8:00 p.m. THURSDAY, JULY 25, 1985 6:00 p.m. - 8:00 p.m. (Cable Channel 3 in parts of Aloha) 6. THE COST OF A BILL STUFFERr ACCORDING TO STORER METRO, WOULD BE $4,000. IT WAS DECIDED TO FOREGO THIS MEANSOFPUBLICIZING THE MEETING. f. 7. PRESS RELEASE TO ALL LOCAL NEWS MEDIA= WJT/tmm cc:` STORER METRO TETR o COMMUrUCATIONS C MNUSSION 12655 S.W. Center Street • Suite 390 • Beaverton. OR 97005 + (503)641-0215/641-0166 July 12, 1985 TO: NEWLY APPOINTED MEMBERS OF THE FRANCHISE RENEGOTIATING TEAM: Mayor William Young - Lake Oswego Mayor Shirley Huffman Hillsboro Councilor Carol Maul Beaverton Commissioner Eve Killpack Washington County Dr. Daniel Scheans - Rivergrove FROM: Robert Haas, Renegotiating Committee Chairman This memorandum is to formally notify you of your appointment to the "Franchise Renegotiating Team" derived from members of the current MACC Franchise Renegotiating Policy Committee. This team is charged with taking the renegotiating position of the Committee and renegotiating with Storer Metro Communications, Inc. the requests for changes in the MACC/Starer Metro Franchise Agreement. Please note that the first meeting of this Team will be held on Monday August 12, 1985 at 4:00 p.m. Location will be announced at a later date. RH/(TMM)/tmtt~ cc: Franchise Renegotiating Policy Committee Storer Metra Prass Mr. Daniel B. Cooper - MACC Legal Counsel MACC Board MEMEr-TROPOErrAN AREA CO CATIONS CON41 MSSION 12655 S.W. Center Street • Suite 390 • Beaverton.OR 97005 a (503) 641-0218/641-0166 JULY 16, 1985 FOR IMMEDIATE RELEASE PRESS RELEASE PUBLIC OPINION TO BE SOUGHT AT HEARING ON PROPOSED CABLE TELEVISION CONTRACT CHANGES Persons' living and working in the .Washington County area, and in the Lake Oswego and Wilsonville areas# will be able to present their opinions at a July 29 Public Hearing on proposed changes in the cable TV Franchise Agreement for the area served by Storer Metro Communications. The hearing will be the public's first opportunity to address their concerns on the cable operator's (Storer Cable) request to the Metropolitan Area Communications Commission (MACC) to modify provisions of the Agreement under which cable television services are ,delivered by Storer Cable. Among the modifications proposed by Storer are: {, MACC would assume responsibility for operating both the community access program, through which citizens may produce and telecast television programming, and the Public Communications Network, a portion of the cable system which is designed to use cable technology to provide telecommunications services to governments and other public agencies. Provisions for interactive services, such as home banking, shop-at-home, and energy monitoring, would no longer be required in the Agreement. The franchise fee which Storer Metro pays the local governments and MACC in return for the use of the public right-of-way, and to cover regulatory costa, would be reduced. The regulation of basic cable television rates by MACC would be discontinued. Any further construction of the cable system would be t Storer Metro's sole discretion. Emergency alert, interconnection with other cable TV systems, and other .special technical services required by the Agreement would be dropped. METROPOLITAN rAREA' COMMUNICATIONS COMMISSION F JULY 16, 1985 PRESS RELEASE PUBLIC OPINION TO BE SOUGHT AT HEARING ON PROPOSED CABLE TELEVISION CONTRACT CHANGES PAGE TWO The Public Hearing on this proposal will be at 7:00 p.m. at WASHINGTON COUNTY FIRE DISTRICT NO. is TRAINING CENTER, located at 20665 SW Blanton Street, Aloha on MONDAY, JULY 29, 1985. The hearing will be telecast "live" by MACC on Starer Cable Channel 12 (Channel 3 in parts of Aloha) . Those individuals Wishing =voce their opinions but who are unable to attend the Hearing, may write MACC MACC duror call ing normal business hours: Bill Tierney/Andy 12655 SW Center street, #390, Beaverton, Oregon, 97005 Telephone numbersare641-0218 or 220-0689 or 681-6137. �¢4 For information contact Bill Tierney or Andy Beecher at MACC. Please include this Public Hearing under the "Meetings" section of your newspaper. rt n> 3f �S '1110 CO CATIONS CONINUSSION l 12655 S.W. Center Street o Suite 390 • Beaverton. OR 97005 • (503) 641-0218641-0166 July 17, 1985 TO: FRANCHISE RENEGOTIATING POLICY COMMITTEE FROM: WILLIAM J.' TIERNEY,- ADMINISTRATOR RE: NEGOTIATION TIME LINE - REVISED Following the meeting of July 2, the Committee requested a time line for the renegotiating process. At the Committee Meeting of July E a feta changes and additions were made; they are reflected in the following schedule. JULY 8 COMMITTEE MEETING HELD AT 3:30 P.M. StorerMetro made presentation to Committee. Videotaped for playback on Cable Ch. 12. Chairman appointed Renegotiating Team JULY 25 COMMITTEE MEETING - 4:00 P.M. - BEAVERTON CITY HALL JULY 29 PUBLIC HEARING - ,7:00 P.M. at Washington County Fire District No. 1, Training Center, 20665 SW Blanton, Aloha. Hearing will be cablecast "live" on Cable Channel 12 (Ch. 3 in parts of Aloha) . AUGUST 1 COMMITTEE MEETING 4:00 P.M. at BEAVERTON LIBRARY, COMMUNITY �— ROOMt 12500 SW Allen Boulevard. Develop renegotiating position. AUGUST 8 COMMITTEE MEETING - 4:00 P.M. - BEAVERTON CITY HALL Develop renegotiating position. AUGUST 12 FIRST RENEGOTIATING TEAM SESSION - 4:00 P.M. - LOCATION TO BE ANNOUNCED AT A LATER DATE. BY AUGUST RENEGOTIATIONS COMPLETED, approved by Franchise Renegotiating — Policy Committee, forward to MACC Board for approval. BY SEPT. MACC BOARD APPROVE RENEGOTIATED AGREEMENT, recommends to 6 member jurisdictions. FROM 9/9 RATIFICATION BY MEMBER JURISDICTIONS TO- 10 16 10/16 MACC COMMISSION MEETING - 1:30 P.M. - BEAVERTON LIBRARY FINAL APPROVAL AND DETERMINATION OF RENEGOTIATIONS WJT/tmm cc: Press, Storer Metro, Commission UMETRO LI'IAN AREA - CONEVIUNICATIONS CO S SION 12655 S.W. Center Street • Suite 390 • Beaverton. OR 97005 • (503) 641-0218/641-0166 MACC ACCESS COMMITTEE MEETING MINUTES Wednesday, June 12, 1985 The meeting of the MACC Access Committee was called to order at 12:45 pm on June 12, 1985 in the Conference Room of MACC of€ices. Present were: Members - Carol Maul , Dorothy Shaver, Larry Hatch, Jan Bussman and Mike Dowsett; and Ex Officio - Andy Beecher. At the request of Jan Bussman, the residency requirement for use of community access equipment was discussed (Section II.A.1.a. of the Community Access Rules and Procedures) . An access user from Clackamas County had contacted both MACC and Storer Metro, indicating his disagreement with Storer for denying him access to equipment for community programming. He had been trained at Storer's Tigard Studio when his community's cable service was a Storer franchise (outside of the MACC Agreement) . When Storer transferred this franchise to another cable operator, - they - began informing former Storer Clackamas County access users that they would no longer be able to use Storer's equipment.` The Committee reviewed the Community Access Rules and Procedures which state that persons living or working within 'counties served by the MACC/Storer Metro Franchise Agreement" can use Storer/MACC facilities. Since the MACC franchise Area now includes portions of Clackamas County, this provision would not disallow access to persons living anywhere in Clackamas County. It was the Committee's determination that this should be amended to exclude all non-MACC Franchise Area individuals and groups, since this Would insure better working equipment over the years for residents. The Committee voted unanimously to change provision II.A.1.a. to read: "Private citizens who are residents of, or who conduct business or other operations in communities served by the MACC/Storer Metro s Franchise Agreement." i. The amendment will be referred to the Commission for approval at its July 1985 meeting. i Grants/Awards/Publicit Program: Andy Beecher gave a status report on f the Grants Awards Publ c ty Program, detailing the following: There have been no applications for grants received. 4 - Equipment purchases under the program include: Telephone equipment for call-in programs. - Telephone line installations. s Storer is paying the monthly service charge for the phone line. Mr. Beecher noted that four call-in series at the Beaverton Studio had begun, or been completed, since April of this year. METROPOLITAN AREA COMMUNICATIONS COMMISSION r ACCESS COMMITTEE MEETING MINUTES June 12, 1985 PAGE THREE Mr. Beecher gave a brief U date on Franchise Renegotiation Re uest: nest for update on the Commission's con ratioln�t clition. herer r stated thattit his prenegotiations. ad Franchise Agreemer►t rovide its input in would be important for the Committee to p .;process. meeting of the MACC Access Committee C Coffee ll � and donuts willon Wednesday, be ne The next aspects of 26, 1985 from 9:00 e.m. Will include n. review of provided. Agenda Grants/Awards/Publicity Program►. Meeting adjourned at 1:20 p.m. Re ectfully submitted, CJ/ Andrew C. Beecher MACC Staff to Committee C'- ACB f tmm ry S METROPOLITAN AREA COMMUNICATIONS COMMISSION ACCESS COMMITTEE MEETING MINUTES "June 12, 1985 PAGE TWO Storer has made one $1,500.00 payment to MACC for the G/A/P Program. A second payment of the same amount was due in April, but remains unpaid. Ms. Bussman indicated that she thought these payments would be "automatic" and that she would explore the matter with her Corporate accounting staff. MACC now has a bulk mail permit, which will be used for the G/A/P Program. Budget: Approximately $1,000 of the annual $6,000 budget had been spent at the time of the report. An accounting had been mailed to Committee members prior to the meeting. Mr. Beecher indicated that eight - Access Committee Restructuring: � individuals had submitted applications for membership on the MACC Access Committee (3 Public: 3 _ Educational; 3 Government) . He noted that current Committee members should apply for membership, as well. The Committee determined the following: - They will ask the Commission to appoint a Selection Committee at the June meeting, to review applications for membership on the Access Committee. -- There is a need for more publicity: - Pliers should be placed in studios. MACC staff will develop these s with Grant monies. - Messages should be run on the character generator channels. MACC is already doing so on Government Access, and Ms. Sussman will instruct her staff to do so on other channels. f MACC should place application forms at Studios. t t - Storer should promote the Grants Program in its training/certification workshops. - A video program should be made to promote the Grants Program. MACC will produce it and Ms. Sussman indicated that Storer Metro could help. Record Library: The Committee took up a recommendation by Larry Hatch to have the G A/P Program purchase rights to a Record Library available forcommunityaccess use. The Emil Ascher library features nine record albums of copyright cleared music which can be used for community access productions. A proposaltodedicate $200.00 of the G/A/P Program's E "Supplemental Equipment" budget, to purchase the rights to this collection was passed unanimously. MACC staff will implement the purchase. N/lETROPOUTAN AREA C+� CATIONS CONI 41 MECONQVHJSIGN C. 12655 S.W. Center Street • Suite 390 + Beaverton, OR 97005 • (503) 641-0218641-0166 July 16, 1985 TO: MACC COMMISSIONERS FROM: ANDREW C. BEECHER MACC PROGRAMMING DIRECTOR RE: "GAVEL-TO-GAVEL COVERAGE"-COMMISSION MEETINGS in the interest of keeping Washington County cable subscribers informed on regulatory and programming matters pertaining to the broadband telecommunications networks serving the area, MACC Programming Staff proposes to produce regular gavel-to-gavel coverage of the meetings of the MACC Board of Commissioners beyond the current series of meetings requested by the Administrator. In addition to providing a means for subscribers to stay more "in tune" with these matters, the coverage would afford those sering oink d alternate positions as Commissioners, and those elected and appoint to view public officials interested in local communications, the opportunity the meetings in the convenience of their residences or places of work, and at convenient times- ose on the Storer videotathe cable proceedind ngs play them back on access channels regular evening time slots- As you have seen, the production would involve a four or five person crew, staffed by MACC employees and community volunteers. The techniques used are as unobtrusive as passible, and although some lighting is necessary, we feel that this requirement does not detract significantly from the dynamics of the meetings. The programs are not & edited, althoughCommission executive sessions are, of course, not recorded. in addition, MACC Staff is interested in any suggestions that the Commission may have on any of these telecasts that Board members, have seen to date, or any other input or recommendations they have on pastor potential governmental programming on MACC access channels. ACS/tmm Y �n METROPOLITAN AREA COMMUNICATIONS COMMISSION RESOLUTION 85-02 A RESOLUTION APPROVING A CHANGE TO THE MACC "COMMUNITY ACCESS RULES AND PROCEDURES" PURSUANT TO THE AUTHORITY VESTED IN THE BOARD OF COMMISSIONERS AS CONTAINED IN SECTION 8.3(a) OF THE MACC FRANCHISE AGREEMENT. WHEREAS, the Commission adopted -the` cur.rent "Community Access Rules and Procedures as recommended by the MACC Access Committee, on October 17, 1984; and WHEREAS, the MACC Access Committee reviewed and discussed the residency requirement for use of community access equipment (Section II.A.I.a. ) : "COMMUNITY ACCESS TRAINING AND EQUIPMENT SHALL BE 'MADE AVAILABLE, UPON REQUEST, TO: a. Private citizens who are residents of, or who conduct business or other operations in, Washington County or other counties served by the MACC/Storer Metro Franchise Agreement;" and WHEREAS, the MACC Franchise Area now includes portions of Clackamas County, this provision would not disallow access to persons living an9wwh_e�re in Clackamas County, it was the Committee's determination that this should be amended to exclude all non-MACC Franchise Area individuals and groups, since this would insure better working equipment over the years for residents; and WHEREAS, the MACC Access Committee reviewed, discussed and voted uanimously to recommend the change of Section II.A.l.a. at their meeting of June 12, 1985; now, therefore, IT IS RESOLVED BY THE BOARD OF COMMISSIONERS OF THE METROPOLITAN AREA COMMUNICATIONS COMMISSION as follows: The Commission instructs the Administrator to incorporate the following change of Section II .A.l.a. to the Community Access Rules and 'Procedures and to publish and make available this change as adopted. "a. Private citizens who are residents of, or who conduct business or other operations in communities served by the MACC/Storer Metro Franchise Agreement. " Adopted by the Board of Commissioners of the Metropolitan Area Communications Commission this 24th day of July, 1985. Robert Haas, Chairman MACC Re 85-02 solution No. 4 FRUGKAPIM1NG SCHEDULE CABLECASTS OFMACCREGULATORY MEETINGS JULY 22 - AUGUST 9, 1985 tr , (ALL ON STORER CABLE CHANNEL 12 CHANNEL 3 IN PARTS OF ALOHA) FRANCHISE RENEGOTIATING POLICY COMMITTEE (MEETING OF 7/8/85) Tuesday July" 23, 1985 6:00 P.M. Thursday July 25, 1985 6:00 P.M. Monday August 5, 1985 12:00 Noon Tuesday August 6, 1985 6:00 p.m. CABLE RATES PUBLIC HEARING (JULY 22, 1985) Monday July 22, 1985 7:00 p.m. (LIVE-CALL-IN) Monday July" 29, 1985 12:00 Noon Thursday August 1, 1985 7:00 p.m. Tuesday August 6, 1985 12:00 Noon Thursday August 8o 1985 7:00 P.M. MACC BOARD MEETING (JULY 24, 1985) also PUBLIC HEARING RATES Thursday July 25, 1985 8:00 P.M. Tuesday July 30, 1985 12:00 Noon Tuesday July 30o 1985 7:00 p.m. Mondry August 5, 1985 8:00 P.M. CABLE RENEGOTIATION PUBLIC HEARING - (JULY 29, 1985) Monday July 29, 1985 7:00 p.m. (LIVE) Friday August 2, 1985 12:00 Noon Tuesday August 6, 1985 8:00 p.m. Friday August 91 1985 12:00 Noon ACB/tmm cc: MACC BOARD RENEGOTIATING POLICY COMMITTEE SPECIAL RATE COMMITTEE �r,.- PRESS ` f A4NffiTR.0LIrI'A_N AREA co cAnoNs cOMNUSSION i12655 S.W. Center Street-• Suite 390 • Beaverton,OR 97005 • (503) 641-0218/641-0166 MEETINGS JULY 22, 1985 12:00 Noon RATE INCREASE REQUEST COMMITTEE MACC Offices 12655 SW Center St,9390,Beaverton JULY 22, 1985 7:00 P.M. PUBLIC HEARING STORER METRO RATE INCREASE REQUEST "LIVE CALL IN" W.C. FIRE DISTRICT: NO. 1 20665 SW Blanton, Aloha JULY 24, 1985 1:30 P.M. MACC COMMISSION MEETING PUBLIC HEARING RATES BEAVERTON CITY HALL 4950 SW Hail Blvd, Beaverton JULY 25, 1985 4:00 P.M. FRANCHISE RENEGOTIATING POLICY COMMITTEE REGULAR MEETI BEAVERTON CITY HALL 4950 SW Hall Blvd, Beaverton ;Y JULY 29, 1985 7:00 P.M. PUBLIC HEARING - FRANCHISE RENEGOTIATING POLICY COMMITTEE "LIVE" W.C. FIRE DISTRICT NO. 1 20665 SW Blanton, Aloha AUGUST 1, 1985 4:00 P.M. FRANCHISE RENEGOTIATING POLICY COMMITTEE - REGULAR MEETING BEAVERTON LIBRARY-COMMUNITY ROOM r 12500 SW Allen, Beaverton AUGUST Be 1985 4:00 P.M. FRANCHISE RENEGOTIATING POLICY r COMMITTEE - REGULAR MEETING BEAVERTON CITY HALL 4950 SW Hall Blvd, Beaverton AUGUST 12, 1985 4:00 P.M. FRANCHISE RENEGOTIATING TEAM* LOCATION TO BE PUBLISHED AT A LATER DATE AUGUST 21, 1985 1:30 P.M. MACC COMMISSION MEETING BEAVERTON LIBRARY-COMMUNITY ROOM 12500 SW Allen, Beaverton *Additional meetings of this Renegotiating Team _vill be scheduled and announced at a later date. R� Beav S.W.BriOregon 9 Court` Beaverton,Oregon 97005 COM MUNICATIONS, INC. (503)644-3188 CDAN MURRELL VICE PRESIDENT&AREA MANAGER July 16, 1985 Mr.` Willia.'n J Tierney Metropolitan Area CommunicationsCommission 12655 SW Center St. , Suite 390 Beaverton, Oregon_ 97005 RE: Rate Increase Request Dear Bill: Enclosed with this letter are the answers to the questions s submitted to us in your letter dated July 8, 1985. Iff- you need T clarification on,any of our responses, please do not hesitate to call. Sincerely, Dan Murrell Vice President & Area Manager DM/vm } Enclosures �p��-+ 14200 S.W. Brigadoon Court K i=RCABLE Beaverton,Oregon 97005 K COMM `UNICAT ION 5 (503) 644-3188 1. What were the Community Programming Staffing levels on July 1, 1985 as campared to the staffing plan submitted on February 6, 1984? PROPOSED STAFF CURRENT STAFF 1 Community Services Director 1 Community Services Director 5 Studio Managers 5 Studio Managers 1 Text Writer 1 Text Writer; 1 Hearing Impaired Coordinator(P.T.) 1 p.t. Hearing Irmpaired Coord. 1 Volunteer/Cablecast Coordinator 1 p.t. Volunteer/Cablecast Coord. 2 Part-time workshop instructors 2 Production assistants 1 Production assistant 1 Part-time Production asst. 2 Part-time Production asst. 2 p.t. Video Technicians 3 Part-time student interns 1 Video Technician Two part-timmme production assistants were not replaced after their resignations because we were able to cover the required work load with existing personnel. Studio managers have taken on the responsibility of teaching workshop, instead of the classes being taught by part-time workshop instructors. We have had no difficulty maintaining the full time studio hours we committed to with the current staff. 2. What efforts have been made to acquaint the public with the availability and operation of public access and what efforts have been made to actively generate interest in access among system residents, public and private community organizations, gover cental agencies, and educational and other institutions by Storer Metro since February 1984? A significent attempt has been made during the last six months to increase the outreach efforts for community program. One very successful effort has been the initiation in January of the ACCESS ALIVE program. Access studio managers in Beaverton, Tigard, Hillsboro and Forest Grove act as producers for the 30-60 minute live monthly program. Workshop participants are giv- ing a chance to volunteer their newly learned production skills as crew members on the program. This gives reluctant users a chance to participate without having to be resporsible for the entire production. Preproduction meetings are held to give the crew an opportunity for input into the planning of live _r s 2. (continued) cable television. The ACCESS ALIVE program then becomes an advanced workshop for the crew members seeking more training and experience. Another objective of the ACCESS ALIVE program is to give cocmimity organizations an opportunity to use cable television without having to produce their own program. Letters regarding the program and inviting organizations to appear have been sent by each studio manager/producer. Not only have many Washington County organizations received good publicity by appearing on the program, they have been exposed to the potential of local cable programming for their organ- izations. Another major effort to promote public access has been the establish- ment of the grants/award program. An annual budget of $6,000.00 has been allocated to encourage and enhance the development of public access programming. Under the administration of the MACC access committee, the funds are disbursed as grants to producers, for access publicity, to display exemplary programming, to acquire supplemental equipment and to conduct special workshops. Storer believes this is a positive example of our continuing support of a strong public access program. During the past year over 80 letters have been sent to local organiza- tions regarding ACCESS ALIVE and the availability of production " workshops. On one occasion thirty letters were sent from the Beaver- ton studio manager. One response was received from Tualatin Valley Food Bank. Organizations representing the handicapped have received special attention. The Oregon Association of the Deaf, Greater Portland Assoc. of the Deaf, Portland Athletic Club for the Deaf, Tri-County Independent Living Program, Oregon Asn. of Parents of the Deaf, Portland Community College interpreter training program, Portland Regional Program for the Deaf, Deaf Task Force and Oregon Registry of Interpreters have all been contacted about public access and the hearing impaired channel. Listed below are some of the organizations Storer has been contacted with regard to public access. Greater Leadership Hillsboro, McKin- ney School, Hillsboro High School, optimists, Hillsboro Chamber of Commerce, Hillsboro Community Arts, American Association of Retired Persons, Western Foresters Asn., Washington County Task Force on Drunk Driving, First Assembly of God Church, St. Matthews Church, United Way, Hillsboro Downtown Business Asn., Hillsboro Library, Forest five Chamber of Commerce, Forest Grove School District, Washington Co. Visitors Asn., Oregon State Dept. of Human Resources, Beaverton School District, Oregon State Extension Services, Sherwood Chamber, Cornelius, Hillsboro, Forest Grove Rotary, Tigard Kiwanis, Echo Shaw School Parents Club, Dakota Hills Neighborhood Asn., Tom McCall Middle School Parents Club, Tektronix Ertployees Radio Amateurs Club, Washington Co. neighborhoods, Metro Recycling, LaLeche League, Lake Oswego Committee for Citizen Involvement, Lake Oswego Cable Communications Commission, Beaverton Schools Tag Program, Jesuit High, C.E. Mason School, City of Beaverton Town Meeting, Lake Oswego Toastmasters, Quota Club, Eating Disorders Counseling and Education 5 2. (continued) C Center, Northwest Repertory Theatre, Northwest Skeptics, Tualatin Valley Parks and Recreation, Fire District #1, Portland Power and Light, Tualatin Valley Food Bank, Tualatin Valley Workshop, Washington Park Zoo, CMSI, 1000 Friends of Oregon, City of Beaverton Programs ; Office, Good News Puppets, Tualatin Library, Good Samaritan Hospital, Washington Co. Fair Board, Theatre in the Grove. f ' In addition, Storer maintains a full page character oenerated message about public access on an on going basis. Each week Storer cablecast coordinator prepares a schedule of 5 all local programming on public, educational and government access channels as well as the local origination channel. This schedule 1 is released to the newspapers for their publication. The company has also recently computerized the list of nearly one thousand certified access users. This list is available to other users who are looking for volunteer crew members to assist on their cc munity programs. Using the Storer computer we are able to sort users by various categories for ease in locating volunteers. Also during the past year Storer produced an award-winning video a tape which was cablecast several times on the system to familiarize the public with the availability and potential of public access. This ten minute program was recognized campany wide as the best video for informational programming. i ACCESS ALIVE, the grants/award program, computerized volunteer lists, video taped pram and numerous personal contacts have all been a part of Storer's effort to get the recognition and use for community programming to make it a valuable ccomrunity resource. Nearly 1,000 people have carpleted the extensive 12 ` hour training course to be certified to use the equipment. Many hours of community programming has been produced and cablecast. Storer, MACC and the camm :Lnity should be proud of this outstanding effort. 3. What amounts were spent in 1983, 1984 and 1985 to date for royalty payments for programming on the Hearing Impaired Channel? i Hearing Impaired programming has been available frau a variety t of sources. The Silent Network was transmitted for a limited j time via satellite from Los Angeles. Storer video taped the f three hours of program Saturday mornings frau 7:30 to 10:30, 6 January through April. This programming was then cablecast repeatedly during the week. The Silent Network is no longer available. No royalty payments were required. Storer has also made arrangements to exchange locally produced hearing impaired programming with the Washington State School for the Deaf, the California State School for the Deaf and Rogers Cablesystem. 3. (continued) None of those programming sources required royalty payment. over 30hours a month of hearing impaired programming has been { cablecast each month this year. Storer locally has produced several hours of original hearing impaired programming. 4 Where are TTY devices located? A TTY device was installed in August 1984. Storer's bearing Impaired Coordinator is the liaison between our deaf subscribers. Several staff members are trained to operate the TTY phone. miETRopourrAN AREA COMMUNICATIONS COMMISSION 12655 S.W. Center Street . Suite 390 • Beaverton. OR 97005 • (503) 641-0218 /641-0166 MACC COMMUNITY PROGRAMMING REPORT: April 1985 MACC FACILITATED PROGRAMMING Completed -- Washington County Public Affairs Forum - Five segments of the Forum were covered by MACC during April, "Homework Assistance Network" The ten-week series of call-in programs, featuring five Beaverton High School senior Honor Students answering questions on homework from students throughout the franchise area, was begun in April. A co-production- of the Beaverton Schools and MACC, the two-hour programs are being produced with crews made up of employees of the two producing agencies and community volunteers. This is also the first interactive call-in series on the Storer Metro/MACC cable system. There were four segments produced during April. -- News and Views: The Jail population Boom - A program featuring the State Corrections Director, sponsored by Senator Jeannette Hamby and Representative Delna Jones, was videotaped and cablecast. -- "New Trends in Women's Clothing: 1890 to 1910" - A presentation at Portland Community College, Rock Creek Campus, sponsored by the Washington County Historical Society, was recorded and cablecast. -- "Cut Flower Show" - MACC produced a videotape on the annual Cut Flower Show, sponsored by the Tualatin Hills Park & Recreation District at the Jenkins Estate. -- "Oregon Fiddlers Jamboree" MACC, in cooperation with Tualatin Hills Park & Recreation District, produced three hours of coverage of the Jamboree at the Elsie Stuhr Center in Beaverton. In Progress -- MACC staff began assisting the Oregon State University Master Gardeners in developing the second season of "How Does Your Garden Grow?" Staff will help in both planning and technical activities with four groups of trained volunteers in the Portland metropolitan area. "County Line"' MACC is developing- a series of call-in County issues productions, to be introduced as a monthly program, beginning in May 1985. "County Line" is patterned similarly to the pilot MACC produced in 1984, but will be produced at Storer Metro's Beaverton Studio. Washington County has purchased props and set d equipment for the series. METROPOLITAN AREA COMMUNICATIONS COMMISSION COMMUNITY PROGRAMMING REPORT: April 1985 Page TWO' MACC PROJECTED COMMUNITY PROGRAMMING Sherwood Library Groundbreaking May 1985. - Tigard City Hall/Park Groundbreaking - June 1985. - Washington County Elections - May and June 1985• Public Safety Series - Projected for June 1985. DEVELOPMENTS.` -- MACC has developed a letter t-.- all those who have ,taken the ,Storer Metro community programming workshops, and will send it to them during April and May., This communication outlines the new Grants/ Awards/Publicity Program, criteria and solicitation ' for Access Committee membership, equipment and facilities update, and other matters of interest to accessproducers. MACC will be working with the jurisdictions to assist them in developing coverage Of council and commission meetings. Options f for funding these programs have been outlined for the jurisdictions by MACC staff. MACC- will conduct hands-on production workshops for Washington County Fire District No. l to further acquaint them with effective munications on the Public production techniques for training and com Communications Network. ACB/tmm - Y 1\4F19/Lam. 1 OPOLrrAN Ad:ZEA COMMUNICATIONS COMNUSSION I2655 S.W. Center Street . Suite 390 • Beaverton, OR 97005 . (503) 641-0218 /641-0166 MACC COMMUNITY PROGRAMMING REPORT: June 1985 MACC FACILITATED PROGRAMMING Completed Homework Assistance Network The final program in this ten-segment series was cablecast live by MACC and the Beaverton Schools on June 5� 1985. It is hoped that the program will be continued by the School District in the fall. - Tigard Transportation Forum A meeting, at which the City of Tigard's transportation needs and plans were discussed by planners, City officials, and the community, was recorded by MACC and the City on June 6 for subsequent cablecasts. -- "How Does Your Garden Grow?" Four new segments of this gardening series were produced by the O.S.U. Master Gardeners in Clackamas, Washington and Multnomah Counties, with MACC technical assistance. Some of the producers were also assisted by Multnomah Cable Access (Gresham) and North Willamette Telcom (Canby) . The series will continue into October. - "County Line" The June edition- of "County Line" featured a discussion of Washington County transportation issues. County officials answered questions from a volunteer host and from callers. The program was replayed during June. --- Tigard Groundbreaking - MACC covered the City of Tigard's groundbreaking for a new City Hall/Public Safety/Park Complex, and cablecast the program during June and July. --. Washington County June Election - Election returns were provided on June 25, in cooperation with Washington County's Administration Department and Election Office (alphanumeric displays) . MACC Commission Meeting - The June 19 Meeting of the Commission was recorded by MACC staff and community volunteers. Lake Oswego Groundbreaking - MACC assisted the Lake Oswego citizens for Community Involvement in their production ofcoverage of a groundbreaking ceremony for their new City Hall. The program will be edited by CCI and played later this summer. ,G METROPOLITAN AREA COMMUNICATIONS COMMISSION COMMUNITY PROGRAMMING REPORT: June 1985 PAGE TWO "Safety Watch" - The first monthly segment of "Safety Watch" , a # public safety program, was produced by MACC at Storer Metro's Beaverton Community Ac Studio. The Program, hosted by a police officer from the Beaverton police Department, featured a discussion of the issue of alcohol impaired drivers, and a demonsttrattionion off sobriety testing done by the Department. Public Hearing on Proposed Local Measured Service - MACC assisted the Community Action Organization in Hillsboro in production of coverage. of a well-attended Public Hearing to hear public testimony on proposed telephone local measured service. This program will be cablecast as a public access offering- "New Directions in Telecommunications" - Four workshops were -- recorded by MACC and Multnomah Cable Access Corporation at a Conference sponsored by the Metropolitan Service District, in Portland. The programs, which addressed communications issues in the Portland area, will be cablecast in June and July. In Progress -- "County Line" - Future segments of _this issues, call-in program are being planned, including one for July. -- Washington County Public Affairs Forum - MACC continues to run replays of relevant 1985-85 Forum season in late August 1 begin regular. coverage of th DEVELOPMENTS -- Washington County Fire District No. 1 Workshop - MACC staff is training the District's fices in Aloha.dction skills at the District's Administration Of MACC co-hosted the Spring 185 Conference of the Northwest Region of the National Federation of Local Cable Programmers. Andy Beecher, officially assumed the office as MACC Programming Director, Northwest Regional Coordinator of that organization at the Conference. Bill Tierney, MACC Administrator, who has been National Treasurer for the NFLCP, did not submit his name to serve another year as a National Board Member. MACC has begun assisting the cities of Beaverton and Forest Grove in - their preparation to begin regular coverage of their city council meetings- ACB/tmm w r IN4ETVMrrR0P01,rrAN AREA CON �CAT'IONS COMMSSION 72655 S.W. Center Street • Suite 390 • Beaverton, OR 97005 • (503) 641-0218/ 641-0166 July 19, 1985 TO: MACC COMMISSIONERS FROM: WILLIAM TIT,.R M, ADMINISTRATOR RE: STORER METRO CUSTOMER SERVICE COMPLAINT REPORTS Enclosed for your information and review are Customer Service Complaint Reports for the months of April, May, June and July (partial) 1985. We are a bit behind schedule in getting these to you. In the future, you will receive a monthly report mid-month following the previous month of complaints/inquiries received. Complaints/Inquiries received by our office relating to Storer Metro customer service total (by month) April May June July (partial) Banks 0 0 A 0 Beaverton 6 6 6 4 Cornelius 2 0 0 0 Durham 0 0 0 1 Forest Grove 7 0 1 3 Hillsboro 7 3 2 1 King City 0 0 0 0 Lake Oswego 15 14 15 20 North Plains 0 0 0 0 Rivergrove 0 0 0 0 Sherwood 1 1 0 0 Tigard 7 5 13 0 Tualatin 5 3 2 2 Washington County (Aloha) 19 12 11 12 Wilsonville 8 0 2 0 77 44 52 43 A complete July 1985 report will be distributed to you in August. WJT/(TMM)/tmn cc: Storer Metro In►��. uoaiplainti inquiry report toli1 From 04/01/85 to 04/30/85 By Jurisdiction # 340 i .. Mme: Rome,Sandy Addresst Murdock Rd. & Oregon St. Contact: Carol Sherwood OR Referred to: Storer Jurisdiction: Sherwood Date/Time: 04/24/85 00:0Oam Home Phone: 625-7207 1 Date Recorded: 04/24/65 Complaint: "No Marketing". Was requested 3 times. No service. Reply: !plot Resolved tom ' 305 Names Pat .Addrosss •Noneo Contacts Dare/Carol_ - .: Ti pard VR Referred too Stormer Jurisdiction: T.4gard P ate/Time: 04/04/85 ®0:00am /04/e5 .Date ;Reicaardeeds ;�t4 f�io 7tnquir9►fi jCoaaplinvent �n reaponsee to previous service complaint. "Good help, plea- sant people-1 Gerry happy". - Reply: Resolved # 325 Name: 131ackmon,5cott Address: 32357 SW Walnut Contact: Carol Tigard OR Referred too Storer Jurisdiction: Tigard Date/Time: 04/26/85 00t0Oam Home Phones 620-7505 / Date Recorded: 04/22/85 Complaints Rpt. Complex -Wants cable service - when? Asked several months ago. Reply; Pending install'_- Frank Stone to verify. Not Resolved F �r§ mHUu Complaint/lnouiry report 10// 1ilbz) From 04/01/85 to 04/30/85 By, Jurisdiction # 31c iN..ame: Brickley, Don Address: 14075 SW River Lane Contact : Mueller Tigard OR Referred to: Storer Jurisdiction: Tigard Date/Time: 04/10/85 00:00am Home Phone: 639-5445 / Date Recorded 04/10/85 Complaint Vants cable pole in his yard. Has been requesting from SM since last summer. Vents time frame - anxious. -4/22 called again no contact yet - wants service if possible. Others ` =*jant it too promised it last summer. Replys uel-ler sea tie believes -outside UGB - ,:he will get back to him. /22 - to Carol. { :h Not resolved a• YN sLMi: 304 htTs � cCc ' ,Charles , 351",tW 71st Ave. -Contact t Andre WJT ;;a< =. ''1f3garb OR Referred tat Storer . its.7. _ , kyr Adiclions Tigard Date/Time: X4/01/85 t85c04�Qm dome Phonet 692-3524 / ' w' Recardedt 24/01/85 Comolaint : converter picture problem. ;kryrs ReQ1Y= as sIt ��ike care of. .. " y; Resolved t` Aix fh M4LL Uomplaint/inquiry report W.I., • f 0=1 From 04/01/85 to 04/30/85 By Jurisdiction # 363 ame: VanLoo, James Address: P. O. Box 23791 Contact : Carol Tioard OR Referred to: Storer Jurisdiction: Tigard Date/Time: 04/18/85 00:00am Home Phone:' 620-9210 Date Recorded: 04/18/85 Complaint: See file- Unhappy with delayed installation in his apartment complex. Reply: Resolved 317 Names VanLoo,James ~• Addresst P.O. .:Box 23791 Contacts None Tigard .nR Referred too Storer Jurisdiction: Tigard Date/Tune: 04/26/85 Date Rwoordedi;04/29/85 F :Lett or of.complaint — no action to be taken. Unhappy-about_possible rate increaser. . SEE Tigard "file. Reply= 2 Not Resolved # 323 Name: Wright,Mel Address: 14825 SW Beef Bend Road Contact: Carol Tigard OR Referredito: Storer Jurisdiction: Tigard Date/Time: 05/01/85 00:00am Work Phone: 627-6249 1 Home Phone: 639-9484 / Date Recorded: 04/30/85 Complaint : See March Complaint: Cable finally installed mid-Aoril. "POOR C/S -POOR RELATIONS — NICE PEOPLE, BUT IGNORANT, NEED BETTER EDUCATION AND SERVICE TO CUSTOMERS". Took along time for install because of poor communication. Reply: No action - dust complaint. Resolved From 05/01/85 to 05/31/85 By Jurisdiction flame: Barton, bob # 411 ,address 10955 SW Meadow brook Dr. Contact: SM Jurisdiction: TlnTigard OR Referred to: Storer, ` TigardHome Phone: 245-1161 / Date/Time: 5123/85 00:00am Date Recorded: 05/23/85 .Inquiry: ... Wants toknowwhy theBrookCondo's have not yet been served. # Grandson to Vivian Terry (401 )- ` 6/4/85 - update from Tina at SM Reply. - not built, no ROE MDU - probably will be bulk. will be given to Susan Hebert. Tina will call him. Update from Col leen 5/29/85 - Gav3e him Need ROE. Susan' s number. Resolved Names Erickson,Mary 410 Address s '12255 SW 126th Tigard Contact: Mueller Jurisdictions Tigard OR Referred to: Storer Home Phones 639 506 ! 7 Date/Time: 05/31/85 00:00am :..Date Recordeds 05/31/85 Mkt. Rep. came on 4/2 and she Complaint : days and still no hookup. pard for hook-up. It has been almost 60 Mueller is checking. Reply: Not Resolved 5� t ..�s r'�?;�i o r>'.�'Y N"'3.tu._''¢ - ns+es*+ - v N•s.::° ..J,twk,.3rA:a�`a ;4. .:-:`Tti�;.ak From 05/01/85 to 05/31/85 By Jurisdiction # 401 Mme: Terry, Vivian "ddress: 10955 SW Meadow Brook Dr . Contact : Co11 een Apt. #13 Referred to: Storer Tgoyard OR Date/Time: 05/24/85 00:00am Jurisdiction: Tigard Work Phone: 245-1161 / Date Recordedc 05/23/85 Comolaint : Vivians -grandson Bob Barton ohone listed above. Wants to know if these retirementcondoshave been wired for cable yet. If not. why? If so, when will service begin. Replys Not Resolved # 412 Names Vanderwerf,John Addresss 12300 SW 106th Referred tos Storer . Tigard OR Date/Times 05/31/85 00aQ)0am Jurisdictions Tigard Home Phones 648-1723 l Date Recordeda 05/31/85 Complaints Hard to reach storer and get them to return call. Last service call not logged. Suggest increase rates to increase service. Reply: Problem solved-,gust wanted to call to let know. Resolved cSYir. From 05/01/85 to, 05/31/85 By Jurisdiction # 378 ( ie: Young, Mary Lee Address: 10004 SW Garrett Contact : Carol Tigard OR Referred to: Storer Jurisdiction: Tigard Date/Time: 05/01/85 00:00am Work Phone: 248-6800 / 577 Hoene Phoree: 620-6184 / Date Recorded: 05/01/85 Comolaint : Lives on rental property-2 duplexes, 3 townhouses, about 10 families. Interested in cable-neighbor was told it would be too costly to build by SM several months ago. Since then SM has not returned any calls. Reply: Not Resolved # 385 Name: Faldoner, Marilyn Address 9685 SW KIllarney Lane ' Contact: Carol Tualatin OR Referred to: Storer Jurisdiction: Tualatin Date/Time: 05/14/85 00:00am Work Phone% 249-2279 / Home Phone: 692-5405 / me Recordeda 05/14/85 Complaint : Signed up for cable in 7/84, but di4d not receive it until Fall 184. Part of the cable is not buried and it had been damaged by the lawn mower. SM said it would be buried fast Friday. Reply: Not Resolved From 06/101/tl=, to .Nt,/tea/tl.`r By Jurisdiction # 515 Name: Tay 1 car, St eve .address: 410 'SE 26th Ave. Contact : Frank Stone Hillsboro OR Referred to: Storer Jurisdiction: Tigard Date/Tinier 06/25/85 00:00am Date Recorded; 06/25/85 Complaint : Owns Steven J. Taylor Construction Co. Site of oroblem 16455 SW 108th, Tigard. Duo 800 ft. ditch for power, telephone, water, and cable. 5M said wopuld be there in morning. Showed up in afternoon after ditch was filled. Fran j( Stone says t n+ey were told t+uesday' not t uesday morn. SM says "TOO SAD,, NO DITCH NO CABLE". Reply.- Frank eply:Frank looked at it. Said they: would out conduit in - he called back and told h_.n on tuesday. By fpm SM came out and ditch was completely covered by then. Frank says they need to provide open trench again. Feels unreasonable. Not- MACC's areaof control. Closed. LL Resolved K 425 Names Williams,Henry Address: 11000 5W 121st Avenue Contacts Hanck Tigard OR Referred tom Storer Jurisdictions Tigard Date/Time: 06/05/85 , 00s00am Home Phones 639-4866 Date Recorded: 06/05/85 t Complaints Left on vacation and discontinued service at his home. Got reconnected A at his rental house w/free hook up. *Address of rental : 10080 SW 121st Ave. *When out cable in it was not buried-SM contacted to bury and Williams was: given no response. Says its a "Hazard, Nuisance, and can' t mow lawn". Reply; Not Resolved f y y From 0E/01/8S ,tc- �L�bl`.'�l or, By Jurisdiction # 440 Na(, Stager-, Katherine Contact: Address: Address: ' 13797 SW To"Irra Rd. Referrec t0: Starer Lake Oswego Date/Time: 06/18/85 00:00ara Jurisdiction: Lake Oswego Home Rhone: 636-5253 / Date Recorded: 06/18/85 Comolaint : Gett_na Liberty SVC* oavir.n Storer. She does not Live in the city. RePIY: (SM) . Contacted Liberty; they will start her as a sub Called Allison and will iniatiate SVC. Resolved _ C 433 R Name: Edwards, Irene Contact : Colleen pddresss 10245 SW 85th OR Referred, to: Storer Tigard Date/Time: 06/14/85 00:00am Jurisdictions Tigard Home Phone: 244-0051 l Date Recorded: O6/12/85 Comolaint: .: Limes busy at SM- Feels she is being overcharged/wants 164.75 service & vayS #12. 39 per month. $3.00 remote control. She currently Reply: *6/17 to Allison Not Resolved By Jurisdiction # 462 Fuka,Gary a.r�dress: 9701 SW London Ct. Contact : Frank Stene London Souare Referred to: Stover TigardOR Date/Time: 06%12/85 00:00am <! Jurisdiction: Tigard Work Phone: 640-4100 / 230 Home Phone: 620-1381 I Date Recorded: 06/12/85 Complaint: Long delays in receiving cable. See Pete Lencioni. See File. Reply: Service to London Square has been approved. Construction should be complete by the end of the 1985 summer. Resolved # 467 Names Godowski,Adella Addressx 11770 SW 113th Place Contactx Gan Murrell Tigard OR Referred to: Storer Jurisdictionx Tigard Date/Time. 06/24/85 00x00am dome Phones 620-0748 / Date Recorded: 06/21/85 Complaints s, Has recently been disconnected from universal services. Got free installation one year ago and feels he should 4till be getting it free. *SEE FILE, MACC sent a letter. Replyx Not Resolved ax a r rom to By Jurisdiction # 463 ("game: Lencioni. Pete _ddress: 9706 SW London Court Contact : FranK Stone Ticard OR Referred to: Storer Jurisdiction: Tigard ' Date/Time: 06/12/85 00:00am Work Phone: 228-2111 / Date Recorded: 06/12/85 Complaint: Delayed installation for over 1 year. See Gary 'Fuka. See File. Reoly: Service to London Square ,has been approved. Construction will be complete by the end of the summer of 1985. Resolved d1 457 Names Marshall,Thomas and Anna Address: 13490 SW Brittany Dr. Contacts Colleen Tigard OR Referred to: Storer Jurisdiction: Tigard Date/Time: 06/26/85 00s00am Work Phone:' -684-3660 / Roane Phones 644-7243 / Yate` Recorded: '06/26/85 f Complaint : City of Tigard Newsletter called "A21 About Town" staged that cable was ready for home installation in Tigard. Twice the installers have told Anna no when they arrived. 1st time-March/April 1985 2nd time-June22, 1985-told not serviceable. Reply: Refferred to Colleen who will check w/ Frank Stone and then back to the Marshalls. 7/8 --Anna called again-no contact yet. Called Stone he will check it. ?/9 Project sent to Phoenix for approval. PO days after approval install begins. Anna very satisfied with this explanation. Resolved B a Y � } r }, �t From 06/01 i ozi V� By Jurisdiction # 442 Nati!~.. Milton, Tammy Address: None Contact : Joy Martis, TigardOR Referred to: Storer 'Jurisdiction: Tigard Date/Time: 06/21/85 00:00am Home Phone: 684-3683 / Date Recorded: 06/20/85' Complaint : Claims June 1985 Newsletter stated that ther would be free hookup for the 'next 6O days. Newsletter says, 1160 days to take advantage of free connect. , i Reply: SM says No! The newsletter does not mention "single family dwellings". i Resolved # 516 Names Montgomery, Da 1 g Address 9620 SW River Wood Lane Contacts Colleen Copper Creek-Picks Landin Referred to: Storer Tigard OR Date/Times 06/26/85 00:00am Ju-indiction: ;Tigard Work Phones 639-4131 / DLie Phone:: `620-7891 / & Recorded: 06/26/85 Complaint : Wants cable service has requested 4 times. Never shown and no calls P back. LINES BUSY FOR 2 WEEKS. Even busy before and after hours. Poor_ tv recent ion. New home - 40 ft. maximum. Reply: 7/10 Cable install completed -- all ok. Resolved r ' ,...: From apo/101/q=+ zo ►aoi.,Wia=+ By Jurisdiction 429 Colleen a Mrs. Al Cant aet= o: Storer ®¢�:(beam me Pietil , Referred 8730 SW Scoffins OR 06l140a5 dress= DatelTime: " Yigard Jurisdiction: Tgard i ! Phone= 639-142@ Home @6/14/65 City Nall Hate Recorded: at Tinard Comalad j,y Martin hold. Called Day. SM-put on Fathers reach M�iCC. Wants cable for Tried totalled and she Reply= et service on 6/17/85; as contacted and will g Mrs,._ p1et ila�Day' at6/17/@5 not aY Father however, Resolved 422 Colleen Charles Contact= Storer eezeeam Haman 'ScheideW, Tigard St. Referred trs= e�/e4/@S Address: 1.1195 S OR Date/Timet Tigard n. Tigard Juriadictic 639-8424 / dame phones Q►6/e3/85 Date Rercarded s Comc2aint s ASAP. U/C3 Gable frost+ N. Dakota 6t. 6�ants cable RePlYa Not Resolved h i From 06/01/85 to 06/30/88 , BY Jurisdiction ## 466 i Smith, Sorgon # Cont act: Allison , Address: 8805 SW Hamlet OR Referred to: Storer Tigard jurisdiction: Tigard Date/Time: 06/20/85 00a00ar,� , Home phone: 620-8492 ,/ Date Recorded: 06/20/85 y Complaint : Question regarding receipt of Universal services. Recently disconnected ive it at no install costs. and he feels he should rece *See File *MACC wrote SM a "letter. Replyc Drop down charge will have to be made. Not Resolved *` 517 Names Sntith.Jeannette Contact: Colleen Address -10650 SW 121st Ave. Referred tos Storer Apt. 044 Date/Time: 07/16/85 00eO0am Tigard DR 'Jurisdictions Tigard Mme phones 639-.2322 I ;.ate Recordeds 06/11/85 Comalaints hort regarding Typed letter sent to Ms. SDoor cable services. This was 2nd Tetter - no one responded to the first. Reply: Sent to Colleen on 7/16 or status. 7/16 - per Colleen - 3/26 thru 4/25 credit given and late fee credit. Also credit for i month of remote. All ok. Resolved CAW From bb/101/6Z) t0 By Jurisdiction ` # 515 ''lame: Taylor,Steve ..ddress: 410 SE 26th Ave. Contact : Frank Stone Hillsboro OR Referred to: Storer Jurisdiction: Tigard Date/Time: 06/25/85 00:00am Date Recorded: 06/25/85 Comolaint:' Owns Steven J. -Taylor Construction Co. Site of problem 16455 SW 108th, Tigard. Dug 800 ft. ditch for power, telephone, water, and cable. Sri said wopuld be there in morning. Showed up in afternoon after ditch was filled._ Fran' Stone says they were toles tuesday) not tuesday morn. SM says "TOO, BAD, NO DITCH NO CABLE". Reply: Frank looked at it. Said they would put conduit in - he called back and told him on tuasday. By 1pm SM came out and ditch was completely covered by ,then. Frank says they need to Provide open trench main. Feels unreasonable. Not MACC's area of control. Closed. Resolved # 425 Name t Willi ams,,Henry AIddrewa t 11000 SW 121st Avenue Contact: Hanck Tigard OR Referred to: Storer ?urisdiction: 'Tigard Date/Time: 06/05/85 00:00am -Home Phone s 639-4-866 ! Date Recorsded t 06/05/85 Complaint: (Left on vacation and discontinued service at his home. Got reconnected at his rental house w/free hook uo. *Address of rental:10080 SW 121st Ave. it w A When put cable in as not buried-SM contacted to bury and Williams was given no_response. Says its a "Hazard, Nuisance,and can' t mow lawn". Reply: Not Resolved t 4 t- r • .W h� 1 • w l . • • ♦ • • • 'N± tt i t', 1 i .. 1 1 1 4 1 . i t 1 l i oe• /,.roro P , 1 1 ,=V =. PP � , NF•Rhr r ,'} 1 1 ! 1 • i • • , i mt:xca coo SW i i- `��. `�• � M. y �' , 1 ° • y i } f i � � ! i { : 1 • � } ; ; tl ► � � � � ; , � � , i Iii IItAr 40 et 11 } 4iFt 10 : t1 1t t : } 1 ; N SG hF� ' OO? i 'P MQ O.N .<. 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Oregon at 1:30 o.m. on June 19, 1985. ROLL CALL: Present were: Carol Maul, Mike Dowsett Beaverton; Jeanne Percy - Durham; Mike Solomon, Connie Fessler - Forest Grove; Tim Erwert - Hillsboro; Harry Olson King City; Bill Young, Jim Coleman - Lake I Oswego; Herb Hirst - North Plains; Bob Jean - Tigard; Bob Haas, Chair Tualatin; Eve Killpack - Washington County; Dan Potter - Wilsonville; and Bill Tierney, Administrator - MACC. APPROVAL OF MINUTES: Mr. Potter moved for approval of meeting minutes for the Commission's Regular Meeting of May 15, 1985. Ms. Percy seconded the motion.- Motion carried. VISITORS: Mr. Tierney introduced MACC' s new edition to staff, Daniel L. Kallem, Producer. Mr. Kallem addressed the Commission. s CONSENT AGENDA: MACC's May Financial Statement. Mr. Jean moved for approval. Mr. Erwert seconded. Motion carried. - CONSTRUCTION AND CABLE OPERATIONS PERFORMANCE REPORT - MAY: Mr. Tiernev distributed the report for May which included Construction pertaining to the Aloha rebuild (95 of 200 miles completed; 3, 197 subscribers changed over), and multiple unit developments throughout the Franchise Area (20.419 units with ROE' s, 552 under construction, 18, 352 units active), and the Performance Report relating to number of subscribers (32,603 and 37,846-Premium) , number of service calls (2, 271) and response time, telephone answering reporting, technical quality (no tests conducted in May) and service installations (no outstancsing requests reported to MACC) . Mr. Tierney noted the distribution this date of a 6/12/85 letter from Dan Murrell relating to customer service and a 6/13/85 letter from Mr. Murrell regarding Storer Metro phone response for May 85. Mr. Tierney noted that a formal complaint had been filed by Arbor Lake Townhome Association in Wilsonville regarding lack of cable service. He will keep the Commission informed of the status,. (l of 6) METROPOLITAN AREA COMMUNICATIONS COMMISSION COMMISSION MEETING MINUTES - JUNE 19. 1985 Mr. Jean questioned Storer Metro' s policy regarding reconnection to Universal Service where a previous resident had been connected to a basic service tier." He noted Storer Metro has been disconnecting homes which had an active Universal Service feed and were charaina for a reconnection. Pair. Jean asked for this item to bediscussed by the Commission at a later date to protect the Universal Service tier. Chair Haas responded that the Franchise does riot 'address homes already hooked up to be able to receive free continued Universal without a reconnection charge and thought maybe this could be included with current renegotiations and should be referred to the Renegotiations Policy Committee. FRANCHISE AGREEMENT ADMINISTRATION: REQUEST BY STORER METRO FOR RATE INCREASE: Chair Haas outlined the proposed process for carrying out the request from Storer Metro for a rate increase: 1. Factors that will be considered are those listed in Section 8. 4 of the Franchise Agreement. 2. Establish a three person ad hoc committee. 3. Conduct two public hearings — July 22, Live Call--In; July 24 — Before the Commission at their regular meeting. 4. Ad hoc Committee will present findings and recommendation to the Board. 5. Board will consider the rate increase at their July meeting. Chair Haas added that the issue of rate regulation is before the Renegotiations Policy Committee and asked the Board if they wanted this to be treated as an isolated request or consider it as part of the renegotiations process. Mr. Potter responded "look at the flock". Mr. Jean cuestioned if the current Franchise allows them to implement an increase. Mr. Tierney responded that Federal legislation has confused the issue, but by Storer asking MACC to consider their request they have given up their riaht to proceed without MACC' s approval. He added that regulation states that they could implement a 5% increase for basic services without MACC approval. Mr. Jean discussed pros and cons of considering with renegotiations. Mr. Erwert stated that legally these were two separate issues. Ms. Maul commented on her concern for timeliness. Mr. Jean concurred. Mr. Dowsett stated MACC Board would have to be the "body" to address rate chances. Ms. Maul moved for the Administrator to appoint an ad hoc committee to review the rate increase reauest vis a vis the applicable criteria. conduct a public hearina and make a recommendation to the fullBoardwith staff supporting the Committee and preoarinq and submitting an analysis of the rate increase reouest to the Committee. Motion was seconded. Motion carried unanimously. Chair Haas a000inted Eve Killpack, Herb Hirst and himself to the ad hoc Committee. (2 of 6) METROPOLITAN AREA COMMUNICATIONS COMMISSION COMMISSION MEETING MINUTES - JUNE 19, 1985 UPDATE ON FRANCHISE RENEGOTIATING POLICY COMMITTEE: Chair informed the Board that the first "informal" meeting of the Committee will be held June 20 andthatno action can betakenbecause Hanks has not yet approved MACC to renegotiate. Mr. Jean asked if other reoresentatives from jurisdictions could represent Committee members if a member was unable to attend a meeting. Mr. Tierney responded that the Committee is an Advisory Committee and all final actions will no back to the Board. He added that Banks has no substantive problems with renegotiations, just procedural questions and will probably hold a special meeting to approve renegotiations. ADMINISTRATIVE ACTIONS: ESTABLISH AND APPOINT MEMBERS TO AN AD HOC ACCESS COMMITTEE NOMINATING COMMITTEE: Chair Haas reiterated Mr. Tierney° s recommendation that the Board establish a three person Ad hoc Nominating Committee to review applications received by MACC of persons interested in serving on the Access Committee, solicit -individuals. to serve as members if necessary, and to recommend to the full Board names of individuals to serve on the Committee, by the August MACC Hoard Meeting. Ms. Maul moved to accept this recommendation. Ms. Killpack seconded the motion. Motion carried unanimously. Chair mentioned that Daniel Scheans noted an interest in being on this Committee. Ms. Maul volunteered to be a member. Chair will appoint a third person at a later date. Ms. Fessler asked what type of soliciting had been completed to date. Mr. Tierney stated that press releases, letters to producers,, character generated messages on access reader boards, and postings at access studios had all been completed. Ms. Maul added that the current Access Committee is planning additional solicitation for members. CONSIDERATION AND ADOPTION OF 1985-1986 ANNUAL BUDGET: Ms. Maul informed the Board that prior to this meeting, at 1 :00 p. m. in the Community Room, a Public Hearing was held for the Annual Budget, that the Budoet Committee had met twice to review the Budoet, that significant improvements had been made to the budoet materials (i. e. a $5, 000 capital reserve account had been implemented, and a Capital Expenditures Prooram and Work Proaram had been made part of the Budoet document) , and that the Committee adopted the 1985-1986 Annual Budoet for MACC after the Public Hearing this date. (3 of 6) METROPOLITAN AREA COMMUNICATIONS COMMISSION COMMISSION MEETING MINUTES - JUNE 19, 1985 f Ms. Maul moved to adopt the 1985-1986 Budoet : REVENUE - $410, 558; EXPENDITURES BY CLASS: PERSONNEL - $132, 201 MATERIALS & SERVICES $74, 557; CAPITAL - $17,550; CONTINGENCY - s15,000; FOR A TOTAL OF EXPENDITURES OF $239, 308; WITH 'A BALANCE REMAINING OF $176, 250, LESS A $5, 000 ENDING WORKING CAPITAL BALANCE TO BE DISTRIBUTED TO THE MEMBER JURISDICTIONS. Mr. Erwert seconded the motion. Discussion was held concerning the Oregon requirements for an additional public hearing. Mr. Potter stated that MACC is not required to follow the Oregon Budget Law, but does follow the "spirit" of the law - the MACC Policy and Procedures- ` Manual states the correctprocedure, and it has been adhered to. Mr. Jean commented that even though no public testimony was heard at today' s public hearing (no attendees) , alot of consideration has been given to public input received at Committee levels. The Motion to Approve the 1985-1986 'Annual Budget of the Metropolitan Area Communications Commission carried unanimously. TRANSFER OF FUNDS: ADDITION TO AGENDA ITEM: Per the recommendation of the MACC Budget Committee, Ms. Maul moved to appropriate $79,000 to Account 0530-671 Capital Equipment and appropriate $3,000 to Account 0530-481 Other Expenses. Mr. Erwert second the motion. Mr. Tierney explained the need for these appropriations: These are Grant Funds for the Public Communications Network Demonstrations Projects ($79, 000 671) and for the Community Access Grants/Awards/Publicity Program ($3, 000 - 481). The Board approved the method of accounting for these funds previously, but did not formally move to appropriate the funds as noted above. Motion carried unanimously. TRANSFER OF FUNDS: Mr. Tierney explained that unanticipated expenses have been incurred in large part due to the request for renegotiations of the Franchise Agreement and asked the Board to approve the transfer of $ 8, 300 ($6,300 legal and $2, 000 for the Touche Ross analysis) as follows: Transfer $2, 300.00 to Account 0527-511, Professional Services and $6,000. 00 to. Account 0529-511, Professional Services from 0528-175, Personnel = $1, 500; 0527-601, Capital Outlay = $700. 00; and 0527-911, Contingency = $6, 100, totalling $8, 300. 00. Mr. Erwert moved for, approval of the transfers. Ms. Maul seconded. Motion carried CONSIDER TO INTERVENE ON BEHALF OF THE CITY OF LAKE OSWEGO IN POTENTIAL LITIGATION BETWEEN THE CITY OF LAKE OSWEGO AND THE LAKE OSWEGO REVIEW: Mr. Tierney informed the board of the continued problem concerning executive session meetinas relating to franchise renegotiations. specifically a recently held Lake Oswego Council Meeting in Executive Session (with materials exempt from disclosure) pertainina to MACC franchise renegotiations. Mr. Coleman explained the situation clarifyino that the Lake Oswego Review wants them to release a document th ev 4 ... .. (4 of 6) r METROPOLITAN AREA COMMUNICATIONS COMMISSION COMMISSION MEETING MINUTES JUNE 19, 1985 consider "exempt from public disclosure and review" and the Review has asked the Attorney General for an opinion. The City of Lake Oswepo is asking MACC to intervene if the Review pursues this. City of Lake Osweoo feels it is in the public' s best interest for Storer Metro to NOT know the renegotiation position of MACC and the ,jurisdictions prior to the beginning of renegotiations. . Ms. Maul moved for MACC to act as intervenor- on behalf of the City of Lake Oswego if necessary. Mr. Potter seconded the motion. Discussion followed. Mr. Jean stated he feels strongly that we should support and intervene. Ms. Maul noted that she asked Beaverton' s Mayor regarding execution sessions and he stated "MACC° s position cannot be exposed. " Mr. Coleman added that Lake Oswego believes they had the authority and handled their meeting and materials within the Statute. Chair Haas commented that the Jurisdictions have the right to make their own decisions. Mayor Young, Lake Oswego commented that the City chose this process and appreciates the support of MACC. Mr. Erwert noted that if this issue is litigated, it could also effect future meetings of the MACC Renegotiating Policy Committee. Ms. Percy concurred. Mr. Dowsett stated that the legal finding will effect all the Jurisdictions. Motion carried with the City of Lake Oswego representatives abstaining from the vote. REPORTS AND INFORMATION: Mr. Tierney commented on the Metropolitan Service Districts Annual Meeting New Directions in Telecommunications: Impact on Economic Development and Public Policy" to be held on Friday, June 21, 2985, stating that it would be very informative and encouraged commissioners to attend and added that MACC and Multnomah Cable Access Corporation will be videotaping the proceedings Jointly and will cablecast it on Storer Metro. Mr. Tierney noted the inclusion of MACC' s May Community Programming Report in the meeting packet. An article by Thomas Whitehead titled "Onward and Upward with the Arts", a three part article in the New Yorker, May 20, 1985, May 27 and June 3, 1985 was discussed by Mr. Tierney. He stated this article had a wealth ofinformation and has recauested distribution to the Board and Renegotiating Policy Committee from the New Yorker. Chair Haas asked the Board to aocrove moving the next Commission meetinc from the third Wednesday to July• 24 due to a planned /vacation, by the Administrator. No objections were made. Location will be announced in the next meeting packet.` 3 (5 of 6) t , METROPOLITAN AREA COMMUNICATIONS COMMISSION COMMISSION MEETING MINUTES JUNE 19. 1965 Mr. Jean suggested a "facilitator be hired to assist the Renecotiatina policy Committee in completing their task in a timely manner. Ms. Maul , agreed. Ms. Killpack stated that the Committee has the support of ample staff and a facilitator would not help. lair. Jean stated that a "Participant" and a ,facilitator" do two different robs and .that Mr. Tierney would be able to participate more on a technical level with the assistance of a facilitator. Mr. Erwert commented that the Committee should deal with this issue, not the MACC Board. Ms. Percy noted her agreement, Mr. Tierney stated that the Committee has the authority to spend funds for this if needed with the general approval of the- Boara. Mr. Potter statedtheBoard appears to have no objections to an expenditure if the Committee needs outside assistance. Chair Haas informed the Board that Jim Coleman resigned from the Franchise Agreement Administration Committee, thereby leaving a vacancy also on the Renegotiating Policy Committee. After consensus by Board, Mike< Dowsett was appointed to the F.A.A. Committee and the Renegotiating Committee. There being no further business, the Board adjourned at ,�-44 p. m. Respectfully submitted, Carol Maul Secretary-Treasurer (Completed by T.Mclntosh, MACC Staff Secretary) CM/ (TMM) /tmm (Meetinc recorded by audio tape and video tape recorclne) t. (6 of 6) n >: a 1965--�9F+C c•itt:;�OSEu �'.N�.� Ft,D aE Tne MA;;C "BucoEt Cc.rnrr.ittee 'e- COMt _ C r. mutD ' EC81vE :. merit recarc�aric t'TB prr.Crseai`Jti:• annua.t C•_ICC�ei •1' t-je Metr000l i t an Area Commun:cations Comm i ss a or,. The PuOlic Hearing was he'ic on June 15, 1985 at 1 :00 0. m. in the Community Room of the Beaverton City Library. 12500 SW Alien Boulevara, Beaverton, Orecon before the'Budoet Committee. Present were Carol Maul and Tim Erwert. Carol Maul opened the meet ino at i :08 p. m. and notes treat erne fol lowinc Pr000sed budget is to be considered at this Hearinc: REVENUE: $ 410, 558 EXPENDITURES BY CLASS: PERSONNEL- MATERIALS ERSONNELMATERIALS & $ 74. 557 SERVICES CAPITAL $ 17,550 CONT I N^aENCY $ 15,000 BRLANCE OP : 2 7E.. 2`•1: LESS A $5. O00 WORKTNG CAPITAL. PAI-ANCE DIS7'R.BUTED TO THE v!EKBER JURISDICTIONS Ms. as{e- fr.r- Mubl:.c testimor:v. Done was mace. The Pi.zol 1C :E1dr`1 C was• ac lournee at 1 :30 p. m. �, w -rRopourrAN ARF M, SSION 12655 S.W. Center Street. Suite 390 • Beaverton. OR 97005 • (503) 641-0218 f 641-0166 CONSTRUCTION AND CABLE OPERATIONS PERFORMANCE REPORT J U N E 1 9 8 5 CONSTRUCTION f ALOHA REBUILD: Miles Completed 151 Miles. Required 200 Number of subscribers 40383 on Upgraded System Total Number of 8,306 r Aloha Subscribers i E. s MULTIPLE UNIT DEVELOPMENTS JUNE MAY Units With Signed ROE'S 20,542 20,419 Units Under Construction 286 552 18,578 18,352 Units Active i` f' CABLE OPERATIONS PERFORMANCE REPORT >' Number of Subscribers 33,051 Number of Premium Subscribers 38,186 ' Number of Service Calls 2,265 As a Percentage of Subscribers 6.85% percentage of Service Calls Responded 83.2% To Within 24 Hours Telephone Answering: Letter from Dan Murrell dated July 10, 1985 ' made part of agenda packet. Technical Quality: No performance tests conducted during June. Days of a Request: Service Installations Not Done Within Sixty y There are no outstanding requests for cable service to single family homes reported to Storer Metro by MACC over sixty days. WJT/tmm mETRopo rrAN AREA CO CATIONS COMNUSSION 12655 S.W. Center Street • Suite 390 • Beaverton, OR 97005 • (503) 641-0218/641-0166 PUBLIC HEARING STORER METRO RATE INCREASE REQUEST JULY 22, 1985 "SUMMARY" A Public Bearing was conducted by an Ad Hoc Rate Request Committee (Bob Haase Eve Killpack. Herb Hirst) on July 22, 1985 from 7:00 p.m. to 9:00 p.m. at Washington County Fire District No. 11 Training Center, in Aloha. The Hearing was cablecast live on Storer Metro Cable Channel 12 and public' testimony was presented either in person or was telephoned in. o TESTIMONY SUMMARY 42 Persons Testified 2 Testified in Person 37 Telephoned Their Testimony 3 Provided Written Testimony o TESTIMONY BY JURISDICTION Aloha 19 Beaverton 8 Lake Oswego 5 Hillsboro 6 Ring City I Tigard 2 Wilsonville I o REACTION TO PROPOSED INCREASE 23 Opposed to Rate Increase 11 Not Opposed to Rate Increase 8 No Specific Opinion Given; Provided Questions Or Comments (1 of 2) METROPOLITAN AREA COMMUNICATIONS COMMISSION PUBLIC HEARING RATE INCREASE JULY 22, 1985 SUMMARY t o PUBLIC TESTIMONY COMMENT Concern over quality of service. - Concern over Aloha upgrade, particularly with cable ready televisions and VCR's. Two persons concerned about Storer Metro living up to commitments. Four persons commented favorably on public access. - Four persons thanked MACC for assistance. Those not opposed to an increase thought they received good service and good quality. - Several callers expressed surprise at low rates. WJT/tmm 7 4 . (2 of 2) w dY� {t STOUR METRO - 14200 S.W. Brigadoon Court Beaverton,Oregon 97005 COMMUNICATIONS, INC (503)644-3188. DAN MURRELL VICE PRESIDENT 6 AREA MANAGER July 16, 1985 W. William J. Tierney MMtrcpolita n Area Communications m unications Co mission 12655 Sit Center St-, Ste. 390 Beaverton, Oregon ; 97005 Dear Bill: Decently there has been a change: fins one of our program suppliers that requims us to slightly alter our channel lineup. ; Nickelodeon, seen on charnel 24, expanded to become a 24-hour service. Previously,;Nickelodeon shared this channel space with Black Entertainment Television.. In order to carry N3ckelodeoa: on a'full time basis we have moved BET to 19 4ach it shares with The learning Wil. Currently Tine learning,Channel airs from 3:00 a.m. - 1:00 p.m and BET airs from 1:00 p.m. - 3:00 a.m. �s Also, we plan to add Home Shopping Network to channel 51. This channel had been designated for future shop at home services. HSN's format is Live, with consumer items displayed at discount prices. Telephone operators will handle cuastruex calls and orders are shipped within 48 hours. The new service will be cablecast from 7:00 a.m. to 1:00 p.m. weekdays. ; Sincerely, Mn Hirrrel l vice President & Area Massager r: f y n x� -f r JUL 1 E?u5 _ n -- r„�= r i $2.1 billion offer Comcast mks move to acquire Storer BALA CYNWYD, Pa.—in what could commitment yerri1_ .1 I xnr ca the KKR offer. Comcast has made it turn out to be the opening volley in a bat- inancin a market the - "absolutely plain," that its offer is tic for control of the nation's fourth- age conce ras ac recd to underwrite the worth more,noted another source. largest cable,system operator, nm.ast sale of Storey's seven television stations Storer has not commented on the Co!p. July 16 announced a 52.1 bil ion —valued at million—and the issu- competing bids other than to say that it is i o er to ac uu–e�°t ante of subordinated debt in new examining the Comcast offer.The com- ust ast week. Storer and Kohlber su si is omcast wt orm out o to- pany's board of directors is expected to Kr is . " ey gave us an oiler we couidn t meet sometime this week.Newly elected 1.9-billion, refuse." said Gallagher when asked Director Paul Tierney,a member of the torer Commrift_ in a about rumors that Comcast had switched Coniston group. wid he did not want to 66-billion leveraged buyout deal investment bankers for the deal. In the comment on the Comcast offer until he (CV, 711518.5.p. 11). past, Shearson Lehman Brothers has had a chance to discuss it with his fellow While executives with KKR could not acted as investment banker for the com- board members. However, he did say be reached for comment,analysts famil- pany. that"if the bid is looked at on its merits, iar with the company said that KKR is For each share of Storer stock.Com- I would expect it(the vote)to be a unani- serious about acquiring Storer and that a cast has offered to pa S82 in cash. 1.2 mous decision." sweetened offer must be considered a shares on c new su - That may not be the case definite possibility. 1warrants to purchase nior mannt.gment at 4mrer would fi4S For the past month, tumors have gmmon stock tote new com •n interest to swept Wall Street that Comcast was in- omcas iInc price represen eT�d a�7 a' terested in buying Storer. According to per share increase in cash and a 2tJ per w ►e Comcast Treasurer Bernard Gallagher, cent increase in preferred stock and war- omcast s allagher refu, to specu the company has,in fact,been looking at rants over the KKR offer..&aWXtt�:�: late on whether present management Storer since the Coniston group"put the "p rnmgno..rr,.r at 595 to 5 t lin ner would be retained.he said that Comcast company in play."The iAWn�nj&t .ThP 1K,R,h�d beer voalucdr has high regard for Storer's "people at ' look so long to make its interest in Storera�arnx�pyjy e. Storer the operating level." known. said a a er. is t at t e com- stock rose$3.125 to 87.125 on the day If 16th-ranked Comcast is successful n want to ave a il e un J.,com- following announcement of the Comcast in its bid for 4th-ranked Storer.the deal i to t c o er orc an announce- bid. would put the Bala Cynwyd-based com- "This seems to be clearly superior to pany in the big leagues of MSOs with The transaction,which would'involve the KKR offer." F. Eberstadt&Co.an- more than 2 million subscribers. In Las a�iinhnrin�Af Stnrrr'w f7RS million in alyst Mark Riely said, reflecting the Vegas recently, om n 1 na- loni-te_ed�„n�clude. -vtitt mdliW views of several analysts and industry •u from Comcast._S9t10 Million i I.J9il�s observers. By making the terms of the Met'?ort est ne ,Io hold,Downtown its from a banks n icate led b t eJunk of preferred stock identical to those in the o m. ttPr��+e of ite aron�tina�- ontrca an _ i ton rom ern KKR bid, except that Comcast is offer- -sial »tato (CV, 6/10/85, p. �8). vncCo.In what constitutes a novel ing 1.2 shares as opposed to I share in —Virginia Munger Kahn 1 Onchislem bid loser threatening laviWirsuit WASHINGTON—A losing bidder for council agrees to all of the concessions. point. Quite simply, the city now has a the Washington. D.C., cable franchise On July 9, the council approved emer- contract with DCL Under that contract. has added another chapter to the cable gency legislation approving most of the the city has a legal right to make revi- saga here by threatening to suc the city, concessions and requiring DCI and TC1 sions. 'he said. franchise winner District Cablevision to submit a detailed business pian by DTDC attorneys, however, maintain Inc.and its major financial backer.Telc- Sept. l (CV. 7/15/85,p. 17). that the modifications go far beyond Communications Inc., over franchise DTDC, which said the concessions those provided for in the franchise. and modifications tentatively approved by amount to a "forced agreement under- that "legal action is likely." DTDC is the city council. taken with a gun to council's head." "looking into a variety of grounds*' for In a letter to Council Chairman David argued that the modifications substan- suit against the city and DCI,according Clarke.the District Telecommunications tially change the original request for to Harold Jordan,DTDC legal advisor. Development Corp. claimed that the proposals. According to DTDC, that City officials caution that the DTDC concessions requested by DCi "render constitutes a new franchise for which letter and legal threat may be an attempt the council's previous request for com- DTDC should also he able to bid. "At to win a cash settlement from DC1 and pctitive bids for the D.C.cable franchise the very least. it is imperative that TCi.When DCI was originally awarded a meaningless pursuit." DTDC has been involved in whatever the franchise in late 1984. DTDC was DCI in June requested scalebacks to- efforts are undertaken to resolve the ca- offered a cash %ettlemcnt of SI00.L(J(1 taling more than $32 million, claiming ble question."DTDC wrote. and an option to purchase stork in DCI those concessions were necessary in or- Richard Maulsby. director of the as a pre-emptive mwsurc against pcossi- der to receive financial backine for the D.C. Office of Cable Television, ble legal action.according to one city of system. Tele-Communications Inc. has doubted that DTDC would be allowed to ficial. pledged to finance the entire build if bid a,_tin. "Wc've moved heyond that —John 14'ulli Cablevision/July 22129,1985 11 i ` 7 i � I1� 1bn D� _ , tiNVN Mi MM utnNi n It, � a TO: Councillor Ima Scott �' July 9, 1985 FROM: Joy Martin SUBJECT: Cable Franchise Policy Renegotiating Committee Important Documents to date on items to be renegotiated: - 1 . April 1, 1985 letter and Storer's Proposed Franchise Amendments from Dan Murrell, Storer Metro, with April 4 cover memo from Bill Tierney to the Board of Commissioners. 2. April 12, 1985 CONFIDENTIAL memo from Bill Tierney to the Board of Commissioners. 3. April 12, `1985 CONFIDENTIAL letter from Dan Cooper,_ MACC attorney, 1 to_the_Board of Commissioners. 4 April 22, 1985 newspaper clipping. 5. April 25, 1985 CONFIDENTIAL letter from Dan Cooper to the Board of Commissioners. 6. May 1, 1985 CONFIDENTIAL report from Bill Tierney to the Board of Commissioners 7. June 14, 1985 cover memo and report from Bill Tierney to the Franchise Renegotiating Policy Committee. 'IIq 8. June 20, 1985 meeting agenda for the Franchise Renegotiating Policy Committee. -71q 9. July 1, 1985 letter from Touche Ross & Co. to Bill Tierney on financial analysis. g�9 10. July 8, 1985 memo from Bill Tierney to the Franchise Renegotiating Policy Committee on Negotiation Timeline. This is a result of Committee discussions on July 2, 1985 with modifications added at the July 8 meeting. qh 11. July 8, 1985 memo from Bill Tierney to the Franchise Renegotiating Policy Committee on Publicity for the July 29 Public Hearing. ' i \ \ 1 anA 4P-A S� c �i�ac 4�.ccl ^J'. .�e ►`� ct:vice r M,- 7) V11-41 \��- n.�7 3 ; Page, 2 July 9, 1985 The process was discussed at the July 7 meeting In additiuri to the meetinci dates outlined in a memo (HIO above) there will be a seven member team to represent the Committee in actual negotiations since it is difficult to do this with a large group. The team is made up of five members to be appointed by the Chairman from the Committee plus Bill Tierney and Dan Cooper. The full committee's role is important for at least three reasons (a) to represent the local jurisdiction and to bring the jurisdiction's ideas and concerns to the full committee, (b) to take back to the jurisdiction the recommendation and the reasonings for the recommendation for approval by the local elected board, and (c) to hear public testimony` and to use this in establishing a position. Storer's presentation on July 8 was videotaped and will be cablecast to educate the public as to the issues Storer is raising prior to the public hearing. local jurisdictions may decide to hold their own public hearing on the franchise prior to July 29. One other issue discussed at the July -2 meeting was the nature of these negotiations These are not like labor negotiations and the ability to declare reports as being , confidential and to hold executive session_ is limited. I recommend you call Dan Cooper to discuss this if you want further information. (0901p) l CITY OF TIGARD, OREGON COUNCIL AGENDA ITEM SUMMARY , AGENDA OF: July 29, 1985 AGENDA ITEM DATE SUBMITTED: PREVIOUS ACTION: Resolution No. 82-121 ISSUE/AGENDA TITLE:` Copper Creek tentative acceptance Phase It Subdivision — final PREPARED BY John Hagman acceptance resolution (and Bond release authorization). REQUESTED BY: Development Service Dept. n DEPARTMENT HEAD OKI � CITY P.DMINISTRATOR: _ POLICY ISSUE INFORMATION SUMMARY 1. Copper Creek Phase II Subdivision is located south of SW Durham Road _and west of SW 93rd Avenue. 2. All work within said subdivision is now complete. The improvements have withstood the required guarantee period, Council having previously authorized the release of the one year maintenance bond (accepting in lieu thereof a sidewalk completion bond). 3. At issue was completion of installation of sidewalks; said walks have now been installed in a satisfactory manner. 4. Therefore "final acceptance" documentation needs to be acted on by the Council. R ALTERNATIVES CONSIDERED SUGGESTED ACTION Pass the "Resolution of the Tigard City Council accepting the public improvements constructed within Copper Creek (Phase II) subdivision and authorizing release of the sidewalk bond. 1S45P dmj Bo IQ ROsm��.S N-=P VI. RESPONSIBILITIES AND RIGHTS OF CITIZENS STAFF AND BOARD MEMBERS PUBLIC The Public has the right to: 1. A full, fair and impartial hearing by the Board; 2. Understanding from the Board and Staff of their emotional as condition; 3. Explanation of the situation in language which they understand; 4. Resolution,of the matter as quickly as possible. The Public has the responsibility to: 1. Learn as much as they can prior to the meeting; 2. Present their case in asbriefand unemotional manner as possible; 3. Use a single spokesman, if possible, and try not to present repetitive testimony; 4. Respect the Board as fellow citizens who are trying to fulfill their responsibilities.; ' Respect the Staff as professionals who are trying to do their job well; 5. Remember that there are at least two sides to every argument and that even conflicting viewpoints can be valid. STAFF The Staff has the right to: 1. Respect and courteous treatment from both its Board and the Public; 2. Understanding that they must occasionally make recommendations that .will be unpopular with some or all of those affected; 3. Clear instructions from their Board, including specific goals and policies; 4. Regular feedback concerning their performance. The Staff has the responsibility to: 1. Treat both the Board and the Public with respect and courtesy; 2. Remember that, while they have a responsibility to recommendations, the Board has the responsibility for making the final decision; 3. Provide timely reports which contain a complete analysis of the situation, discussion of the possible alternatives and, if requested, specific recommendations; A. Maketheirresentations in language nguage that can be understood by the. lay 'public as well as experienced Board members S. Make certain that meetings are adequately planned and completely prepared for. 7 ZA - BOARD MEMBERS Members of Boards have the ri c to: 1. Complete and timely inf, ion from their Staff; 2. Formal agendas and meetings that are over at a reasonable time; 3. Respect and understanding from their Staff and from the Public; 4. Courteous treatment from all concerned, including fellow Board members. Members of Boards have the responsibility to: 1. Understand that the Citizens appearing before them may be both upset and/or frightened; , ® 2. Make sure that the Public understands the information that is being ® presented and that all questions are answered promptly and completely; 3. 'Respect and understand the position of the Public and ,their own Staff; 4 Prepare adequately for the meeting . . before the meeting; 5. Be consistent in its decisions and to formulate and consistently supportspecificgoals and policies 5. Attend regularly and participate fully. i 1 i 8 - MEMORANDUM el— CITY CITY OF TIGARD, OREGON TO: Bob Jean, City Administrator July 25, 1985 FROM: William A. Monahan, Director, �L1 Community Development SUBJECT: NPO Membership Status NPO #1 7 of 9 active members NPO #2 0 of 1 active member NPO #3 8 of 9 active members NPO #4 7 of 11 active members NPO #5 3 of 5 active members NPO #6 8 of 9 active members NPO #7 8 of 10 active members For a total of 41 of 54 active members, with a maximum allowable of 84 NPO members. (1655P) l t� MEMORANDUM "ITY OF TIGAW). OREGON TO, HONORABLE MAYOR AND COUNCILJuly 22, 1985 i, FROM: DONNA CORBET, EXECUTIVE SECRETARY SUBJECT: NON/STAFF RESOURCES/VOLUNTEER REPORT Category 1583/84 June 1984/85 Percent Change BOARDS 6 .73@ COMMITTEES 3511 .50 233.75 2552»75 VOLUNTEER .818 STAFFING 5183.50 832.00 4173.75 FEDERAL 1398 ASSISTANCE 1908.00 362.00 2660.00 COMMUNITY WaCo 150.50 524% 1 SERVICE 320.00 Muni 187.50 1676.00 808.00 -0- 1300.00 OTHER 1936 TOTAL: 11,731.00 12.362.50 105$ 15,000 14,000 13,000 12,000 j 11,000 t. 10,000 z 9,000 a 8,000 0 7,000 f 6,00 :a.. 5,000 ; . 4,00 79/80 80/81 81/82 82/83 '2184 - 84185 /1c F C'O COUNCIL GROUNDRULES Communications Between Councilors City Administrator and Staff Councilors are encouraged to maintain open communications with the City - -Administrator, both as a group and individually in one-on-one sessions.. . - Councilors are encouraged to direct inquiries through the City Administrator, giving as much information as possible to ensure a thorough response.. . In the absence of the City Administrator, Councilors are encouraged to contact the Department Head, realizing that the Department Head will discuss any such inquiries with the City Administrator.. . -- Contacts below the Department Head are to be discouraged due to the possible disruption of work, confusion on priorities, and limited scope of response.. Unwritten communications are to be treated by the Administration as "advisory" only...Issues requiring action or follow-up by the Council as a whole should be submitted to Administration in writing.. . Councilors should not expect immediate answers (e.g. , on-the-spot or even next creek) unless a less than thorough answer or qualified analysis is acceptable.. . Everyone needs to recognize agenda cycle and 10-day cut-off.. .Add-ons to - be minimized, and handouts distributed at start of meeting, except Executive Sessions.. -- Staff will attempt to schedule items assuming the longer timelines or assuming second reading of ordinances... -- Don't assume Staff is guilty until proven innocent.. . Communications P.mon, Councilors Try to avoid surprises or "plops", especially it they appear intended to embarrass or discredit.. .Councilors and Staff should try to prepare in advance of public meetings and get issues into packets. ..If a "plop" is dropped, its ok for "victim" (Council or Staff) to ask to have the item tabled.. . Add-on-Agenda items are not "plops", but should be brought up at start of meeting and generally considered only If continuing to a later agenda is not appropriate.. . •---- Councilors are encouraged to suggest agenda topics at the bench or to contact the City Administrator about scheduling an item into the Tentative Agenda.. . -- Requests for legislative action of Council may be initiated by any individual Councilor and responded to by the City Administrator consistent with resources and priorities, or referred to Council as a whole.. . -- Try to avoid hidden agendas... - Try to qualify "Yes" vs. "No" on procedural issues. . . -- "Safe"votes should be clarified amongst Councilors privately.. . -- "No" votes should be explained, if not part of discussion.. . -- A motion to table is preferable to a forced or uninformed vote.. . A "point of order" is always in order and may be used by Council (or Staff) to stop "cheap shots" or counter-productive actions... Communications with the Community/General Public Councilors and General Public need to be reminded of the Agenda cycle, cut-off dates, general "need-to-know" of how public issues are handled and hoar citizen input may be accomplished.. . "Official" communications should come through City Hall and be provided to - the Administrator. ..Direct submittals or inquiries to the Council or individual Councilors should be referred to the Administration, or Councilors may ask the Administration to look into an issue.. . -- The Mayor's "State of City" address should be the result of dicussions with Staff and Councilors, but should not be viewed as City policy.. -- Official "press releases" should be encouraged, both to ensure accurate reporting and to advise Councilors and Staff of the official position communicated to press.. . - Never get upset about what you read or hear in the press. Assume everyone is misquoted. ..Don't respond to the press or get upset about what someone supposedly said until you ask the person who supposedly said it.., General -- Councilors are always Councilors in the eyes of the Administration, never just private citizens. - Communications from spouses of Councilors will be viewed by the Administration as if from the Councilor.. . Information that "affects" the Council should go to Council. The City Administrator is to decide on "grey areas", but too much information is preferable to too little... -- Council "Information Only" items will be transmitted either by mail or in a separate envelope with agenda packet -- not as part of official record... -- Performance evaluation criterion should be set at start of review period, not just before the review.. . If Councilors get involved in labor relations (e.g., employee contacts or - public statements) while staff is negotiating, then the process becomes the Councilor's to negotiate.. . -- Budget cuts mean policy decisions. Budgets will not be cut "piece meal" or "across-the-board", rather should be made in service or program areas, giving Staff full opportunity to provide data clearly defining impact... Use Request for Action form for "pothole" problems. Other concerns or items should be set for an agenda by contacting City Administrator or by motion of Council.. . VWJ : dkr MEMORANDUM CITY OF TIGARD, OREGON TO, File May 22, 1985 FROM: Bob Jean, City Administrator SUBJECT: Executive Staff Workshop - 5/].7 8 1. BURNOUT AND MORALE, DISCUSSION o Service Level Priorities (vs. backlogs, burnout & deferred costs. . .squeeky wheels & management by exception vs. cost of routine basic services. . .long-range planning for long-term payback vs short term cost savings) o Morale (awards & recognitions, events, T.E.A.M. , involvement, Council backing, expectations vs, reality) o Council Goals - Boards & Committees - Department Workloads (indirect related costs, e.g. Metzger re: transportation & drainage studies, boards & committees as "workers" and "working volunteers" or additional workload generators? Switch with Board & Committees doing the 'workups and staff reviewing, adequate orientation of boards and committees as to expectations) o Community Involvement (Citizens responsible for public service and resources adequate to meet community needs) o Community Relations (Public's Relations) (LGPI/Coleen Hoss training, customer relations, management team training, Carol Swope in Council confidence and complaints of staff re: Council-Community Relations, CATV?, Town Hall meetings schedule, survey, Mayor/Council panels, Chamber Town Mall, Chamber-Executive Staff Workshop, services clubs networks) 2. COMMUNITY RELATIONS: Per above discussion. How to communicate as X11 goal .__ to all employees? 3. SAFETY & HEALTH COMMITTEE: Add one from Police Management and one from Police Union to 7 member committee, three sub-committees: Health & Wellness, Safety Reporting, and Safety Training. 4. PARKS AND RECREATION: Parks Plan, CIP and Recreation Program discussed. 5. WORK PLANS: Coordination of Council, Board and Committee, and Department Work Plans for Council approval with Budget 6/24/85. 6. COUNCIL GOALS Discussed re: indirect costs as well as direct. 7. CIVIC CENTER BUDGET: Construction and furnishings budget options reviewed. 8. FAIR LABOR STANDARDS ACT (FLSA)/GARCIA VS. SAN ANTONIO: Labor Relations implications and operational implications discussed. Implementation discussed. t C. 1w/0852p t 1 NEWSLETTER ,7 JULY-AUG. (Mail 7/22) • Cruisin Tigard '85 a Metzger CPO Mt. a Civic Center (Cons.$T.A.G.) a Currie - Auburn($/#) • LB Levy -.Hrs/Service a Bikepath maps $1 • LB Furn.(P.otary & Friends) a Summerlake Temp-Close/Algae • LB Chmn. & Board • Transp. T.H. CATV • Sumer Reading o CC Groundbreaking • Bvtn/Tigard CC's (UPAA, Scholis, • TG History Annex policy, a Growth Tax Equity/U.S.)`s Neva Root ® AICP Recognitions QUESTIONNAIRE & METZGER QUESTIONNAIRE SEPT. (mail 9/1) a Sales Tax/Prop. Tax Reform • Neighborhood Watch Comm & Chairman • Volunteerism Awards • Utilities & Franchises Comm. •_Cook Park (Kiwanis W.P.) • 911 $ w Fanno Cr. Park Dedication • Planning & CPO a Benefits Review (mm/tc) • CC Probress e TG History a Calendar OCT.-NOV. (Mail 10/15) • Charter • Questionnaire results a CC Progress a Storm Drainage Prob? a TG History • Bldg-Close-up crawl sp. • Calendar • Parks Maint. Review • Recreation Program o P &'R Board & Chmn. DEC. (Mail 12/15) • Town Hall • LB Hrs/WCCLS $ • CC Progress e Annual Report (Comp costs • BC Fin. Plan • TG History & Perf rpt) • BC Chair & Comm • Calendar • Tax Base recommended JAN.-Feb. (Mail 2/1) a Council Goals a Opr. Budget Growth a Town Hall (CATV) •Civic Center Open House vs. Pop. & Aver Growth a TG History & Dedication a Mayor's State of City MARCH -(Mail 3/1) e Proposed Budget • AV Growth & Tax $ • Tax Base Res. • Cuts w/o TB APR (Mail 4/1) • Tax Base a Pop. Growth & Tax $ • Tax Base Info.(CATV • Services w/TB • IG History MAY (Mail 5/1) • Tax Base • Cuts w/o & services w/TB • TG History JUNE (Mail 6/1) • LEVY? a TG History • Park Bond? W ¢ c Q il . 1 .1 ...1 . 1IIIII1If A ► I { II ► �IfI1 { III { IIIA � o _o �{ 1 ► i ► IIxI �IIIIlIIl11li o � ' { { IIIl �IIIIII { IIIIi I y a �IIIII { Ix► UI ► f ► II1il1II �a aIlIIIiI_ { 11 ! 111 { I ► II ! o �11 ! I11 ► I �II { ill { IIIIIa, oe a � �{ �iIlIIII �IIIIIi { lllfi �m N W� Oz J1 NI 4fs 1 yl JI �l ml co a� ml ml mf ml 1 ml m1 m1 �I { „ N C E O m ~ -W O U u Y a Y a L O 0 O U t a „ J ode c O ., E z S r f•t a ` ... 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III 1 O o N - a lllllill E IIIIIIIIIIILIfiIIL 0 Ch aaI ! rx I I I I I I xl xI Xl I I I I I I I _ I I ! I a -Ixlliil -lIIIII � III alilIII1IIIIIIIIIIIII �a - W xl a al al xl I i 1 I I I I I I I I I f l l m a I IIIIIIIIIIIIIIIIINi m m IliNIiIIIlIIIIIIIII -co@ 3mlmlmllml �Imiml � ¢ mm m � mmam N c M1 Nt W cc •. Y¢xdCd 6.0YC.L+ CO.duLi !b.-• 4.01a.6• L mC.7O w AC dd •Jmjdd ¢ NdbC VOin uaC.ONht+ YY3E •tpOc6U: �.W0„Nx3 apL d 09 H pC U yy O U dIt fis Y dJ Y yi C U 4t , Lw -t}WmIY In 0 78 d O N0r3 J4. d C. d N W ui L u N D: ~ 6 'DE + a\ Co YC 6 YL W Y �ZOJOF 11 w Y O. ..r d d U .r .+ •.� Y J co Co ♦,. v N N 6 6 U N t, O d C1 O O c d . N h NO ��-- JiIII IIiElIIIElIILIIiIIII00 IIIIIIIiIIIIIil111110 pli IIIIIIIIIIIIIIIIIIao I - IIIIIIIIlillil IIIII �a l - li � l � ljIIIIlI11IIam � � 1lllllllC � IIIIIIlIIl IIIIIIIIIIIlIIII al � ! IIIIIIIIIIIEIIII1 �a 11 IIlIINIIIIIIIIIEIfo olIIIlIIIEIIIIlIIIIIEIWm W 1 11E III I I II IN11 it lwco I cn � ®EEIIIiIIIIIIIIIIEIII W U u �a 0 0 c a a a a F rn } Q O rl a cm C C N. 4P1 J P � J �+ .+ .+ .+ .+ sr ..� N r1 -rl C-4. N METROPOLITAN AREA COMMUNICATIONS COMMISSION f U1'l of PROGRAMMING SERVICES opf le I �Q COVERAGE OF PUBLIC PROCEEDINGS '0��lol O ACTUAL CHARGES PER MEETING, AS OPTIONS OPTION "A" - FULLMACC CREW Meeting Length: - Minimum 1h to 2h to 3h to 4'h to (Up to 1h hr) 2N hr. 3h hr. 4h hr. 5h hr. Producer/Director $ 47.60 $ 58.80 $ 70.00 81.20 $ 92.40 GZly Text Technician 46.20 54.60 63.00 ,71.40 79.80 Camera #1 Operator* 29.75 36.75 43.7550.7 57.75 Camera #2 Operator* 29.75 36.75 43.75 - 50.75 57.75 Audio Technician*/** 29.75 36.75 43.75 , 50.75 57.75 Videotape Use 2.50 3.75 5.00 - 6.25 7.50 Computer Disk Use .90 .90 .90 .90 .90 TOTAL PER MEETING 186.45 228.00 270.15 -al-2:00 353.85 TOTAL PER 26 MEETINGS: 4,847.70 5,928.00 7,023.90 8112.00 9,200.10 G niv OPTION "B" - JURISIDCTION PROVIDES ONE PRODUCTION ASSISTANT CAMERA OPERATORS OR AUDIO TECHNICIAN, TOTAL PER MEETING 156.70 191.25 226.40 261.25296.10 TOTAL PER 26 MEETINGS 4074.20 4972.50 5886.40 6792.50 7698.60 OPTION "C" - JURISDICTION PROVIDES TWO PRODUCTION ASSISTANTS TOTAL PER MEETING 126.95 154.50 182.65 210.50 238.35 TOTAL PER 26 MEETINGS 3300.70 4017.00 4748.90 5473.00 6197.10 OPTION "D" JURISDICTION PROVIDES ALL THREE PRODUCTION ASSISTANTS TOTAL PER MEETING 97.20 117.75 138.90 159.75 180.60 TOTAL PER 26 MEETINGS 2527.20 3061.50 3611.40 4153.50 4695.60 OPTION "E" - JURISDICTION PROVIDES ALL BUT PRODUCER/DIRECTOR TOTAL PER MEETING 51.00 63.45 75.90 88.35 100.80 e TOTAL PER 26 MEETINGS 1326.00 1649.70 1973.40 2297.10 2620.80 f 4 MEMORANDUM CITY OF TIGARD, OREGON TO: Bob Jean July 24, 1985 FROM: Loreen Wilson SUBJECT: Council Hearings I ran ;across a copy of a 'notice for time limits on public hearings which might help our cause during Council meetings. The agenda can show the time to be set -aside for Public Testimony and then this notice can be posted at the sign--up table and on the sign-up sheets. PUBLIC TESTIMONY 'TIME LIMITS All public hearings will have limits set for public testimony to be received due to the length of the meeting agenda. All persons signing to speak will be allowed an equal portion of the time limit with Council. Thank you for your cooperation this evening in processing this agenda with the least possible delay. What do you think of this? lw/3027A f iL MW MEMORANDUM CITY OF t LGARb, ORFGON TO: T.A.C.C. MembersJuly 26. 1985 FROM: Bob Jean, City Administrator SUBJECT: Next Tigard Advisory Committee Chairperson's Meeting Tuesday, July 30, 1985 Bill Monahan and I met with the Urban Services Manager of the City of Portland. He said they really were oriented East and hadn't done, much out here. That's not to say they're not interested, especially in Washington Square, but that they'd need a few months to formulate a policy. They are interested in a' coalition of cities and a mutual approach on regional issues. I'll be following up with a suggestion- for Mayor Cook and Mayor Clark to meet and discuss these issues. July 30, AGENDA: .' O Introductions o Metzger "Grassroots" C Metzger Calendar o City-Wide Questionnaire O Metzger Mailer/Survey o Other Items/Next Meeting RE: Possible Code Violation Dear Sir(s): The City of Tigard has received a `complaint thatanapparent violation of Section 7.40.020 _— Noxious Vegetation exists on property under your control at - in Tigard. Please be advised that it is your responsibility to maintain this property free of this violation. Your cooperation in taking immediateaction to prevent a violation of the municipal code is appreciated. For your information, the applicable code provision reads as follows: 7 40 020 Noxious Vegetation. The owner, person in possession or agent of the owner of any lot, tract, or parcel of land, improved or unimproved, shall, during the months of May, June, _July, August and September of each - i year, cut and remove, and keep cut and removed therefrom and from the half of the street or streets abutting the property, all weeds, thistles, burdock, ferns and other noxious vegetation, and all grass more than ten inches in height, and all dead bushes, dead trees, stumps and any other thing likely to cause fire. Nothing herein contained shall be considered to apply to bushes, trees, shrubbery and/or other vegetation grown for food, fuel or ornament or for the production of food, fuel or ornament, providing that the health and I afety of the public be not thereby endangered by the maintenance of such growth or vegetation. Your attention to this matter is greatly appreciated. Failure to comply with the code provision could result in issuance of a citation. Sincerely, William A. Monahan Director, Community`Development (WAM:br/0460P) 4 4ab CITY OF TIAL Vo: Bill Monahan WASHINGTON COUNTY.OREGON Ct*KUM : Jerry McNurlin tiUU,it{CT: Ima -Scott and Woodard Park 0ATE : July 26 , 1985 At 9 : 15 A.M. on July 26 , 1985 Ima Scott called my office asking me to meet her at Woodard Park. When I arrived at the park, 'Ima had some of the local residents and the Fire District there . The residents are concerned about the con- dition of the park. Ima asked me what our Maintenance Program was and what we could do to clean up the park. I told her we don ' t have the manpower to maintain the park. I talked. with Ann Cseh , a local resident , about a Volenteer Project with the residents and assured her that I would meet anytime with her group and explain what the City can and can ' t do . I also told her about the Englewood and Genesis group and what they do . CC Bob Jean Jerry McNurlin JM/ tb 12755 S.W.ASN P.O. BOX 23397 T IGnRO. OREGON 97223 PN 639-4171 CITY OF TIGARD, OREGON MEMORANDUM TO: Bob Jean, City Administrator July 26, 1985 FROM: Donna Corbet, Executive Secretary clGi SUBJECT: Concerns raised re. Woodard Park I just wanted you to be aware that Councilor Scott had set a meeting with Jerry'McNurlin at Woodard Park this morning. When he arrived there were several home owners there as well as the Fire District. In'a related matter, Councilor Scott has contacted Billie several times in the past week asking for a financial statement on Fanno Creek project. Her workload precludes ,her ability to respond as rapidly as she would like. Since you were off today, and these matters had been brought to my attention, I thought I should make you aware. j is 7 MEMORANDUM TO: Bob Jean, City Administrator "July 29, 1985 FROM: Jerry McNurlin, OperationsSuperintendent Subject; Woodard Park and Ima Scott I contacted the Tualatin Fure District to see who turned in the complaint about Woodard Park. ,They said there were no names on the -omplaint, but he said two persons called in; a'man and a woman. The woman who called in said her name was Ann. That's all they got. The Person I met with from the Fire District was Jeff Gruenwald, but he was not in today. r , sw ip f p t MEMORANDUM Y TO: Bob Jean, City Administrator Jule 29, 1985 FROM: Billie Rawlings, OAIII, Community. Development SUBJECT: Communications with Ima Scott I received two telephone messages to return calls to Ima Scott regarding the amountofmoney not spent on Fanno Creek Park, and that she wanted an accounting. I notified my supervisor, Mr. Bill Monahan and advised him that I had received those messages, and explained to him that we do not have ,an up-to-date account at this moment, as we are waiting for Accounting to close up the books for June. He requested that I call Councilwoman Scott and advise her of the situation. In the meantime, she came to City Hall regarding another matter, and we discussed the above situation at that time fi 3 CITY OF TWA PD July 26, 1985 WASHINGTON COUNTY.OREGON Ms. Kathy Black OPEU Local 503 2154 N.E. Broadway - Suite 204 r Portland, OR 97232-1571 SUBJECT: Letter of July 8, 1985 Dear Kathy: I have reviewed your letter with Don Scott, Labor Consultant and Tim Ramis, City ,Attorney. The City does not agree that communications between the City Administrator and Union officers or Union designated representatives are in violation of any State Law. Past practice in Tigard by both the Union and the City has been for the City's top management to communicate openly with local Union officers or representatives. If OPEU wishes to cut off that communication, at least during negotiations, we can accommodate that request. Please advise your members accordingly, since we continue to have our managers contacted by your officers about matters in negotiation. Please also be clear as to the City's position on our expired contract. The City believes that the monthly business meeting on City time under the contract no longer exists as a contract right. As a courtesy, the City will for now, allow the normal one hour per month meeting during work hours if scheduled in advance and approved by the Personnel Director. I trust this clarifies the City's position in these matters. I hope that mediation will give us the opportunity to get beyond these union-management differences and get a contract settlement satisfactory to all. Sincerely, Robert Jean City Administrator RWJ/d c cc: Tim Ramis, .City Attornty Don Scott, LaboJ- Relations Consultant ` City Council E 12755 S.W.ASH P.O.BOX 23397 TIGARD.OREGON 97223 PH:639-4171 --. R SMITH/DULL'PARTNERSHIP `r �� — ia 20915"S.W. 105th - — TUALATIN, OR 97062 July 23, 1985 Tim Ramis (503) 692-6065 _ Ti9ard. Civic__Center, Mr. Tim Ramis 1 1727 N.W. Hoyt Street Portland, Oregon 97209 ere pane SENDlta •iGii X': If•. 1 7/17/85 + Letter to McCartney/Johnson General Contractors and �! City of Tigard regarding Earthwork at Tigard Civic Center site. , r : i I � 4 'TriESc 7:;r,t:S'aSSfC::3 i.RE: t' -. C. - .'h— --c. 't• or y:+ur use F' �i As per your fcgllest Correct,o;.7.notori p:- uT CG•'�C+,•-�t;nnt5. Fpr your review and comm."-nt(5! --- -f� FOR BIDS DUE t9 i j PRtr:TS"_cEICI-'NED AE7ER LOAN TO uS REt:::,RKS Qd So file' t r - ;r_•. Ynith/dull QditreishiQ aichitects July 17 1985 McCartney-Johnson/GeneralContractors, Inc. P.O. Box 185 Clackamas, Oregon 97015 Reference: Earthwork At Tigard Civic Center Dear Joe: I am in receipt of your letter dated July 15, 1985 and must take exception to your assumption that removal and replacement of existing fill materials are t0 be covered as a unit price item. As you are well aware the City is disputing your claim for additional money and extention of time in connection with this work. Respectfully, Smith/Dull Partnership, Architects Norman R. Dull, AIA Partner NRD/sh cc: file City of Tigard - 20915 S.W.1051h AVENUE,TUALATIN.OREGON 97062 5031692-6065 � J x j= 12 t m m E- 2ca N 0 J ' 0 Q V 1 z I aai �I ' i i t I2 8 41 1 NIL of _fIDI Q y I uI ! � 4 � � � �I�I d J I QI o�Q) � F N r 2 Q c y� o64 K a � � 9 c5 � zv � � g m MEMORANDUM' . CITY OF TIGARD. OREGON TO: EXECUTIVE STAFF , MARCH 26, 1905 FROM: Bob Jean. City Administrator SUBJECT: COUNCIL GOALS REVIEW Just a reminder to help us keep our eye on Council Goals per the Council's Policy Calendar: Norm Dull and C-4 o Civic_Center - Joy to coordiat�� Tim meeting .and 4/g Council Committee for 4/4 Advisory Call-For-Bids. . . Bob to coordinate General Fund and Building Fund budgets. ® Labor Relations - Jerri to negotiate Police retirement --- transition—Don Scott to negotiate Tt' A contract. Bob to work with LGPI on Salary and Classification Study as. to Management/Professional employees.'.. o LID Palicy - Jay to complete Polity final draft and T.M.C. amendment ordinance in April for may. adoption. .. policy Manual for June.. . a Computer Master Plan - Joy to work with Computer Committee and Dr. Springer for Budget Committee recommendation. . . * Service Level Priorities - Executive Staff to revise for April adoption. e Merit Pat- - Bob to schedule May workshop with Council. . . t N Greenbura Traffic Study - Frank to prepare Consultant Proposal for approval �t Dartmouth LID - Frank to prepare work plan for April approval. . . y Streets_CIP Frank to begin Streets CIP update for Transportation Committee review this Summer. . . e Wastewater Audit Bob to contact Consultants re: proposal by May " and contact Mayor re: Committee appointments by June. . . Committee WorksF�ops Bill to notify Planning Commissioners and N.P.O. members re: June meeting. . . a z . Goals-Review Memo Page 2 March 26, 1985 Parks Plan and CIP - Bill and "Frank to work with Parks and Recreation_Board towards September presentation.. . Recreation Program - Bob to work with Parks and Recreation Board on BudgetCommittee presentation. . Personnel Rules - 8ob to review implications ofn U.S Supreme Court Ortega vs. San Antonio ruling and contact LGPI re: Fall workshop and December adoption. # Community Relations Bob to schedule May or June workshop. . . 135th LID Frank to contact County re: assumption and report to Council in June. .. s-W, s T.d (0775p) tom_. 3 UJ Z OC 4 E ✓ `� �O C v 1• .Oi C O Y p41 @ O tJ K iA � J u i �J � @ P C at y C C fa 'O • 1. 0 4••� h y� z '$ to Z �F' E gj ug ba .) T C RI w �U s U� z p F;3. • i • �,. LJ U w r fail � N C] V y F O ✓ U RN y w O U d u ~ ` ~ • • O r � 7 sa 0 tH e • • lJ O 0 m y 3 B g } c z N Y N ¢ 1 Cl N W W >. 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