Resolution No. 99-12 �s
AlNkk CITY OF TIGARD,OREGON
RESOLUTION N00.99-
A RESOLUTION OF THE TIGARD CITY COUNCIL ESTABLISHING CITY POLICIES FOR
Th OF THE COMMUNITY HOUSING PROGRAM.
WHEREAS,the Community Housing Task Force has recommended a property maintenance code
containing minimum standards for safety,health,sanitation and habitability for all housing in Tigard;and
WHEREAS,the code cannot specifically provide for the detailed enforcement and service policies and
procedures for the program;and
WHEREAS,the specific enforcement policies and procedures are as important to the effective
implementation of the program as the substantive requirements of the ordinance;and
WHEREAS,the Community Housing Task Force has reached consensus on a number of important
program policies and procedures;and
WHEREAS,the stakeholders represented by the Task Force support the code and program provided the
recommended policies and procedures are adopted;and
WHEREAS,the Tigard City Council acknowledges that acceptance of the program by the stakeholders
is vital to program success;and;
WHEREAS,the Tigard City Council wishes to formalize its commitment to the success of the program
by stipulating certain program policies and procedures by its own resolution;and
WHEREAS,the policies and procedures recommended by the Task Force are reasonable and serve the
Council's goals for the program;
BE IT RESOLVED by the Tigard City Council that the program policies and procedures shown on
Exhibit"A"be adopted.
PASSED: This day of ;yoLr —
1999.
City of Tigard
ATTEST:
AVOW City Recorder — City ofVTigard
RESOLUTION NO. 99-L;2__ Ocay.M \223c!Odoc
Page I
f EXHiDi T"A"TO RESOLD I iON 99-
Community Housing Program Policies and Procedures—The following policies and procedures
a� will be utilized:
1. The code will be enforced and inspections performed only when a complaint or referral is
received.
2. Seif-referrai by inspectors is allowed when obvious violations are observed during the
regular course of business(includes conducting an inspection or driving to and from
® insnactions).
3. Anyone can complain or refer.Anonymous complaints will not be accepted.A complainant's
liar r is;vil!be kept confidential to the extent allowed by the Oregon Public Records Law.
4. When a complaint or referral is received from a tenant or the tenant's representative
regarding a non-owner occupied property,the City will ask the caller if they are being
evicted. If they are,no inspection will be made until staff has contacted the owner or owner's
representative.
5. When a complaint or referral is received from a tenant or the tenant's representative
regarding a non-owner occupied property,staff will ask the caller if they have tried to resolve
the issue with the land!ord. If not,the City will not pursue the matter until the caller has tried
to resolve the issue with the landlord(except for serious safety,health,habitability or
sanitation issues).
6. When a complaint or referral is received from someone who is not the tenant or the tenant's
representative the City will attempt to notify the property owner or authorized representative
prior to performing an inspection.
7. If the tenant or tenant's representative has tried to resolve the issue with the landlord,the
City will attempt to notify the property owner or authorized representative prior to performing
an inspection.The owner will be given a chance to correct the problem and call in when
corrections are made,within an agreed timeframe.Staff will then confirm this with the tenant
or tenants representative. If confirmed,no inspection will be required.This"self certification"
process will not be used for complaints regarding significant safety,health,habitability or
sanitation issues.To facilitate this process,rental property owners will be encouraged to
voluntary register a contact phone number and contact person so notification can be made.
Registration can be part of the business tax process.Owners who fail to register may not
receive notice. Staff will search property tax and utility records and will ask the complainant
for contact information regarding the property owner.At the onset of the program,a mailer
will go to rental property owners to solicit their registration.
a
8. Complaint or referral inspections will be limited to the unit(s)and specific code item for which
i the complaint or referral is received,or the specific portion of the common area(s)if the
a complaint or referral is regarding the common area.No inspection will be done of other
areas unless the inspector notices obvious violations during,the course of conducting the
inspection.
a 9. When called to inspect compliance with previously noted violations the inspection shall be
limited as above.Any new violations discovered in the subject areas shall be treated as
separate and new violations.Any violations resulting from additional complaints or referrals
on a unit or area already under a compliance action shall be treated as separate and new
Naw violations.