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Resolution No. 99-12 �s AlNkk CITY OF TIGARD,OREGON RESOLUTION N00.99- A RESOLUTION OF THE TIGARD CITY COUNCIL ESTABLISHING CITY POLICIES FOR Th OF THE COMMUNITY HOUSING PROGRAM. WHEREAS,the Community Housing Task Force has recommended a property maintenance code containing minimum standards for safety,health,sanitation and habitability for all housing in Tigard;and WHEREAS,the code cannot specifically provide for the detailed enforcement and service policies and procedures for the program;and WHEREAS,the specific enforcement policies and procedures are as important to the effective implementation of the program as the substantive requirements of the ordinance;and WHEREAS,the Community Housing Task Force has reached consensus on a number of important program policies and procedures;and WHEREAS,the stakeholders represented by the Task Force support the code and program provided the recommended policies and procedures are adopted;and WHEREAS,the Tigard City Council acknowledges that acceptance of the program by the stakeholders is vital to program success;and; WHEREAS,the Tigard City Council wishes to formalize its commitment to the success of the program by stipulating certain program policies and procedures by its own resolution;and WHEREAS,the policies and procedures recommended by the Task Force are reasonable and serve the Council's goals for the program; BE IT RESOLVED by the Tigard City Council that the program policies and procedures shown on Exhibit"A"be adopted. PASSED: This day of ;yoLr — 1999. City of Tigard ATTEST: AVOW City Recorder — City ofVTigard RESOLUTION NO. 99-L;2__ Ocay.M \223c!Odoc Page I f EXHiDi T"A"TO RESOLD I iON 99- Community Housing Program Policies and Procedures—The following policies and procedures a� will be utilized: 1. The code will be enforced and inspections performed only when a complaint or referral is received. 2. Seif-referrai by inspectors is allowed when obvious violations are observed during the regular course of business(includes conducting an inspection or driving to and from ® insnactions). 3. Anyone can complain or refer.Anonymous complaints will not be accepted.A complainant's liar r is;vil!be kept confidential to the extent allowed by the Oregon Public Records Law. 4. When a complaint or referral is received from a tenant or the tenant's representative regarding a non-owner occupied property,the City will ask the caller if they are being evicted. If they are,no inspection will be made until staff has contacted the owner or owner's representative. 5. When a complaint or referral is received from a tenant or the tenant's representative regarding a non-owner occupied property,staff will ask the caller if they have tried to resolve the issue with the land!ord. If not,the City will not pursue the matter until the caller has tried to resolve the issue with the landlord(except for serious safety,health,habitability or sanitation issues). 6. When a complaint or referral is received from someone who is not the tenant or the tenant's representative the City will attempt to notify the property owner or authorized representative prior to performing an inspection. 7. If the tenant or tenant's representative has tried to resolve the issue with the landlord,the City will attempt to notify the property owner or authorized representative prior to performing an inspection.The owner will be given a chance to correct the problem and call in when corrections are made,within an agreed timeframe.Staff will then confirm this with the tenant or tenants representative. If confirmed,no inspection will be required.This"self certification" process will not be used for complaints regarding significant safety,health,habitability or sanitation issues.To facilitate this process,rental property owners will be encouraged to voluntary register a contact phone number and contact person so notification can be made. Registration can be part of the business tax process.Owners who fail to register may not receive notice. Staff will search property tax and utility records and will ask the complainant for contact information regarding the property owner.At the onset of the program,a mailer will go to rental property owners to solicit their registration. a 8. Complaint or referral inspections will be limited to the unit(s)and specific code item for which i the complaint or referral is received,or the specific portion of the common area(s)if the a complaint or referral is regarding the common area.No inspection will be done of other areas unless the inspector notices obvious violations during,the course of conducting the inspection. a 9. When called to inspect compliance with previously noted violations the inspection shall be limited as above.Any new violations discovered in the subject areas shall be treated as separate and new violations.Any violations resulting from additional complaints or referrals on a unit or area already under a compliance action shall be treated as separate and new Naw violations.