HomeMy WebLinkAboutNo Smoke Alarm in Studio Rental_97223 from complainant 1-12-2022 From: Harris, Holly <hollyharris@ferrellgas.com>
Sent: Wednesday,January 12, 2022 12:33 PM
To: Code Compliance
Subject: No Smoke Alarm in Studio Rental/97223
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Hello,
I am a guest at the Extended Stay America Tigard/Lake Oswego hotel and on 7/29/21 our power went out for about 4
hours and caused our smoke alarm to malfunction.
The landlord/hotel manager during June/July 2021,Tom, had the maintenance worker come inside our room and
remove it from the wall, and we still have not gotten it back
In Sept I spoke with the manager Christina, and she said she would bring us an alarm,yet she never followed through.
Prior to this, I had asked several different staff members to bring us our alarm, but this request along with other
maintenance requests were not followed up on.
In Dec we asked a front desk worker to bring us our alarm, he attempted to put one on our wall, but it was not the
correct fit, and we never got a follow up.
This is one of many issues we've experienced here. I sent an Email to the new manager on Sat afternoon, requested our
smoke alarm and have still not heard back.
There is no regard for our safety here, and staff doesn't seem to have any safety training or understanding of safety
importance.
13009 SW 68th Parkway,Tigard, OR, 97113
I booked a studio rental and my rental agreement is from 02/01/2021-02/01/22, I booked this reservation through a 3rd
party site,Apartment Hunters, on Craigslist.
I am in room #127 and would like this complaint to remain anonymous toward the hotel.
Thank you, Holly Harris
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