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RE_ Harassment of a small business owner 8-25-2021.msg Debbie Manning From: Tom McGuire Sent: Wednesday, August 25, 2021 8:06 AM To: Lloyd Purdy; Ken Ross Cc: Dylan Bemis Subject: RE: Harassment of a small business owner Ken, Please set up a teams meeting for later today. Thanks. Tom From: Lloyd Purdy<Iloydp@tigard-or.gov> Sent: Wednesday, August 25, 20217:59 AM To: Ken Ross<kenro@tigard-or.gov> Cc:Tom McGuire <TomM@tigard-or.gov>; Dylan Bemis<DylanB@tigard-or.gov> Subject: Fw: Harassment of a small business owner Good Morning Ken and Tom, Can you take a look at the email below from Leslie Carter to Dylan and let me know how we should proceed? Happy to jump on a call later if that's a good way to discuss. Lloyd Purdy MPA/MLA Economic Development Manager City of Tigard Office: 503.597.9642 Iloydp@tigard-or.gov https://www.tigard-or.gov/ From: Lloyd Purdy<Ilovdp@tigard-or.gov> Sent: Wednesday, August 25, 2021 7:55 AM To: Dylan Bemis<DylanB@tigard-or.gov> Subject: Re: Harassment of a small business owner Hi Dylan, Thanks for passing this on to me. I'll talk to Ken and Tom McGuire about how best to handle this. Lloyd Purdy MPA/MLA Economic Development Manager City of Tigard Office: 503.597.9642 Iloydp@tigard-or.gov i https://www.tigard-or.gov/ From: Dylan Bemis<DvlanB@tigard-or.gov> Sent: Wednesday, August 25, 20217:49 AM To: Lloyd Purdy<Ilovdp@tigard-or.gov> Subject: FW: Harassment of a small business owner Hi Lloyd, Can you please help me figure out how to handle the email below?Seems pretty serious. Maybe one or both of us needs to speak with Ken R. about this to get more context? I'm not sure if we have a formal procedure for dealing with this kind of thing and want to be sure to handle it's timely and sensitively. I don't really feel comfortable responding on my own. Thanks, Dylan Dekay-Bemis I Economic Development Specialist City of Tigard I Community Development Pronouns:he/him/his Direct: 503.718.2560 1 Cell: 503.307.9689 13125 SW Hall Boulevard,Tigard, OR 97223 1 www.tigard-or.gov/ecdev From: drleslie.carter<drleslie.carter@frontier.com> Sent:Tuesday, August 24, 202110:13 PM To: Dylan Bemis<DylanB@tigard-or.gov> Subject: re: Harassment of a small business owner Caution!This message was sent from outside your organization. Allow sender I Block sender Hello Mr. Dekay-Bemis, I am a business owner in Tigard. I am concerned about the City of Tigard's support of small business owners. A neighbor is currently harassing (filed 8 complaints) against a small latin owned business (Juniper's Landscaping) in the Brookside Street neighborhood. The owner, Jesus Gonzalez, has done all the paperwork that he has been requested to complete. Ken, at the business non-compliance desk, continues to call Mr. Gonzalez with more complaints from this neighbor even though he has done everything. Ken has been cutting and pasting the direct threatening emails he receives from this neighbor and sending them to Mr. Gonzalez. The neighbor has even taken pictures of the owner's children at his home and submitted them with her complaints. Now, the Gonzalez children are fearful to open the blinds in their home because they feel watched. The Gonzalez family has lived in the neighborhood for many years without any complaints from other neighbors. The harassing neighbors are new as of the last few years and are renting the property directly across the street from Juniper's Landscaping home business location. If the City of Tigard is going to promote small business growth we need to help all small businesses feel welcome. How do we stop this harassment? My understanding is that Juniper's Landscape has met all of the City's requests. Why does the City of Tigard continue to accept this woman's complaints and forward 2 them to Mr. Gonzalez? We should have an equitable process for resolving matters like this before people start to feel harassed or their children feel threatened. Thank you for your attention to this matter. Dr. Leslie Carter Concerned Business Owner Carter Counseling & Consulting, PC 9600 SW Oak Street Suite 325 Tigard, OR 97223 (503) 718-8391 My family residence: 12555 SW Brookside Tigard, OR 97223 DISCLAIMER: E-mails sent or received by City of Tigard employees are subject to public record laws. If requested, e-mail may be disclosed to another party unless exempt from disclosure under Oregon Public Records Law. E-mails are retained by the City of Tigard in compliance with the Oregon Administrative Rules "City General Records Retention Schedule." 3