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City Council Packet - 09/19/2023 IPIII11 e City of Tigard Tigard Workshop Meeting —Agenda TIGARD TIGARD CITY COUNCIL MEETING DATE AND SEPTEMBER 19,2023 - 6:30 p.m.Workshop TIME: MEETING LOCATION: Meeting will be held in Town Hall, 13125 SW Hall Boulevard,Tigard. See PUBLIC NOTICE below. PUBLIC NOTICE:In accordance with Oregon House Bill 2560,this will be a hybrid meeting where some Council, staff or public will participate in person and some will participate remotely. How to comment: •Written public comment may be submitted electronically at www.tigard-or.gov/Comments by noon the day before the meeting date. •If attending the meeting in person,please fill out the public comment sign-in sheet at the front of the room and come to the microphone when your name is called. •If you prefer to call in,please call 503-966-4101 when instructed to be placed in the queue.We ask that you plan on limiting your testimony to three minutes. Upon request,the City will endeavor to arrange for the following services: • Qualified sign language interpreters for persons with speech or hearing impairments;and • Qualified bilingual interpreters. Since these services must be scheduled with outside service providers,it is important to allow as much lead time as possible. Please notify the City of your need by 5:00 p.m. on the Thursday preceding the meeting by calling: 503-639-4171, ext. 2419 (voice) or 503-684-2772 (TDD -Telecommunications Devices for the Deaf). VIEW LIVESTREAM ONLINE: https://www.tigard-or.Rov/boxcast Workshop meetings will be shown live on Channel 21 at 7 p.m. The meeting will rebroadcast at the following times on Channel 28: •Every Monday at 1 p.m. •Every Wednesday at 3:30 a.m. •Every Thursday at 12 p.m. •Every Friday at 12:30 p.m. SEE ATTACHED AGENDA lig ` City of Tigard Tigard Workshop Meeting —Agenda TIGARD TIGARD CITY COUNCIL MEETING DATE AND TIME: SEPTEMBER 19,2023 - 6:30 p.m.Workshop MEETING LOCATION: Meeting will be held in Town Hall, 13125 SW Hall Boulevard,Tigard 6:30 PM 1. WORKSHOP MEETING A. Call to Order—City Council B. Roll Call C. Pledge of Allegiance D. Call to Council and Staff for Non-Agenda Items 2. PUBLIC COMMENT A. Follow-up to Previous Public Comment B. Public Comment—Written C. Public Comment—In Person D. Public Comment—Phone-In 3. COUNCIL LIAISON REPORTS 6:45 p.m. estimated time 4. BRIEFING ON CHARTER REVIEW 7:00 p.m. estimated time 5. DOWNTOWN REIMAGINED UPDATE 8:15 p.m. estimated time 6. NATIONAL COMMUNITY SURVEY RESULTS 8:35 p.m. estimated time 7. NON-AGENDA ITEMS 8. EXECUTIVE SESSION: The Tigard City Council may go into Executive Session. If an Executive Session is called to order,the appropriate ORS citation will be announced identifying the applicable statute. All discussions are confidential and those present may disclose nothing from the Session. Representatives of the news media are allowed to attend Executive Sessions,as provided by ORS 192.660(4),but must not disclose any information discussed. No Executive Session may be held for the purpose of taking any final action or making any final decision. Executive Sessions are closed to the public. 9. ADJOURNMENT 9:05 p.m. estimated time w 147 Written Public Comment for the September 19, 2023 Tigard City Council Meeting 1. September 15,2023 Jenny Huizinga Re: Safety at crosswalks on McDonald/100th Avenue Request for additional safety enhancements at the McDonald Street and 100th Avenue crosswalk.They use this daily to walk to school and often have to wait for 5-6 cars to pass before they stop to let them cross. Carol Krager From: City of Tigard, OR <webteam@tigard-or.gov> Sent: Friday, September 15, 2023 9:56 AM To: Carol Krager;Jesse Raymundo;Webteam Subject: *NEW SUBMISSION* Public Meeting Comment Form Public Meeting Comment Form Submission#: 2702729 IP Address: 71.237.203.135 Submission Date: 09/15/2023 9:55 Survey Time: 3 minutes,26 seconds You have a new online form submission. Note:all answers displaying"*****"are marked as sensitive and must be viewed after your login. Name Jenny Huizinga Email Complete Address 13900 SW 100th Ave Tigard,OR 97223 Which agenda item or topic are you commenting on? (Comments are due by Monday at noon) Safety at crosswalks on McDonald/100th ave Comments I would like to see additional safety enhancements made at the crosswalk of McDonald and 100th.We walk this daily with our elementary aged kids and we sometimes have to wait for 5 or 6 pars to pass before they stop to let us cross. My kids will never be able to walk to school unsupervised because it is not safe enough. Attachment Supporting Documents/Images Thank you, City of Tigard This is an automated message generated by Granicus.Please do not reply directly to this email. 1 AGENDA ITEM NO. 2.B - PUBLIC COMMENT DATE: September 19, 2023 (Limited to 2 minutes or less,please) The Council wishes to hear from you on other issues not on the agenda, but asks that you first try to resolve your concerns through staff. This is a City of Tigard public meeting, subject to the State of Oregon's public meeting and records laws. All written and oral testimony becomes part of the public record. The names and cities of persons who attend or participate in City of Tigard public meetings will be included in the meeting minutes, which is a public record. NAME & CITY YOU LIVE IN TOPIC STAFF Please Print CONTACTED Name f�2 n6 Le, C) (4 611 City I Also,please spellyour name as it sounds,if it el thel I �t ��5 �� p p presiding officer pronounce: bit t'h'VI,?v ( Pee i4 P;(94 ( r-e Optional: If you want a response from staff please leave your contact information: Address /3 (U a u) L3Ct i YL clof 2)Y: City eta V State `��/j LZip.- 47 °133 r5_ Phone no. or em�aaiill� 4 C " 73_3 Name ('6'1E/ 4L/49/62( 11 city 7717 f - C 1)67E/2 1� Also,please spell your name as it sounds,if it will help the (� presiding officer pronounce: -/�Q�'C-Ct, /1 �-Z��--i O DSI/ �G(� Optional: If you want a response from staff please a770,6 � �--� leave your contact information: ��t '4 J 1 Addresss O City T/ -7197e-f2 State Ort- Zip q722 3 Phone no. or email /i # ( / t47 ,9 Name City Also,please spell your name as it sounds,if it will help the presiding officer pronounce: Optional: If you want a response from staff please leave your contact information: Address City State Zip Phone no. or email AIS-5306 4. Workshop Meeting Meeting Date: 09/19/2023 Length(in minutes): 75 Minutes Agenda Title: Charter Review Briefing Authored By: Kim Ezell Presented By: Committee Members Zachary Clairmont,Lindsey Washburn,and Derek Lawson;Program Manager of Strategic Initiatives Kim Ezell;City Attorney Shelby Rihala Item Type: Update,Discussion,Direct Staff Public Hearing No Legal Ad Required?: Publication Date: Information EXPLANATION OF ISSUE Council will receive the Charter Review Committee's recommendations and provide direction to staff for moving forward. ACTION REQUESTED To provide direction to staff about the Committee's recommendations and to proceed towards a May 2024 election. BACKGROUND INFORMATION The Charter Review Committee met 15 times from January to August 2023 to complete a holistic review of Tigard's City Charter.During this community-led process,the Committee made dozens of recommendations that have been collected into a draft Charter,which is being presented to Council for comment and consideration. The Committee's recommendations were made by consensus,which required 75%of the membership to agree to any Charter change.Their discussions and decisions were informed by a wide variety of resources including state and local statutes;administrative rules;publications from the League of Oregon Cities,International City/County Management Association,National League of Cities,and National Civics League;and other Oregon city charters. Committee members had in-depth conversations in a combination of large group discussions and in smaller break-out rooms before making their recommendations. While the Committee has proposed several updates to make the Charter more accessible to the public and easier to interpret,most of the core tenants of the Charter remain the same,including Tigard's form of government,how officials are elected,and how laws are passed. The two main changes the Committee recommends are: •Expanding City Council to six Councilors •Updating the term limits clause to clarify what defines a'term'and'break in service'and to allow elected officials four terms total split between service as Councilor and Mayor. Other proposed Charter updates: •Deferring to existing and comprehensive state statutes where applicable •Creating Charter expectations for Council conduct,eliminating clauses that treat Councilors differently, and shortening the Council President term •Creating requirements for elected office that promote officials who are dedicated members of the Tigard community by requiring candidates be registered to vote in Tigard and have resided in Tigard for one year •Planning for the future by adding a clause to protect the integrity of the Charter and removing clauses that could hinder Tigard's access to water and transportation opportunities. •Adding a preamble that explicitly states Tigard's values and claims Home Rule authority. The Committee deferred some topics to Council for consideration including: • Council Compensation--The current Charter language conflicts with state ethics law.After reviewing other city charters,staff recommends a clause that directs Council to adopt a process for reviewing Council compensation via resolution or ordinance. •Effective Date of Charter--Staff recommends July 1,2024 to allow for new Councilors to be elected November 2024 •An official's absence from duties may lead to a Council vacancy--Staff recommends amending this clause to require a unanimous vote of the other Councilors to declare a vacancy •Election of Council President--The current Charter requires election by written ballot.After reviewing other city charters, staff recommends removing the written ballot requirement. During the Committee's discussion about retaining the Tigard's single reading for ordinances,a concern was raised that a single reading can limit the community's ability to provide comment on contentious or complex topics.While the Committee ultimately decided to recommend keeping the single reading,they also asked Council to consider adopting a resolution or ordinance that requires Council to keep the public comment period open if thresholds about the number of public commenters or similar were met.If Council is interested in pursuing a resolution or ordinance to address this concern, staff can return with options. Dates of Previous and Potential Future Considerations April 2022-- Council adopted a resolution interpreting the term limits clause in the Charter.To prevent further interpretations,Council directed staff to convene a Charter Committee. December 2022--Council selected the Charter Committee February 2024--Staff will return to Council with a proposed ballot title and Council will vote to refer the Charter to the ballot ALTERNATIVES&RECOMMENDATION Council could direct any modifications to the recommendation ADDITIONAL RESOURCES Attachments Charter Review Council Presentation Charter Recommendation Charter Review Committee Recommendations Council Presentation September 19, 2023 Agenda Section Summary 1 Background 2 Community-Led Process 3 Major Proposed Charter Updates 4 Other Proposed Charter Updates 5 For Council Consideration 6 Next Steps 7 Questions? az Q 0 (ia E; C 3 al Charter Review Timeline , , ,, , - , April 2022 Fall 2022 January— August September 2023 December 2022 2023 Charter Council adopts by Council directed Charter Charter Committee resolution staff to convene interpretation of Charter Committee Committee met 15 presents term limits Committee selected times over 8 recommendations months to Council Community - Led Process Committee Membership Community Representatives Elected Representatives • Derek Lawson • Former Mayor Jason Snider • Councilor Jeanette Shaw • Karen Emerson • Former Mayor John Cook • Lindsey Washburn City Recorder • Former Rep. Margaret Doherty . Carol Krager • Nathan Jackson • William T Simpson Non-Voting Alternates • Dolly Sprech Youth Representative • Holly Fenton • Zeena Pinto • Zachary Clairmont Mission Statement Advance the governance of the City of Tigard through a comprehensive review of the City Charter and provide recommendations for an understandable, flexible, and durable cornerstone for the future of the city. Committee Framework �a. • The Committee conducted a complete review of all w ;; clauses in the Charter L L 1 �.�Il h} • All recommendations were made by consensus of 75% yip, • Members were well prepared for discussions through shared resources .4' F •; SIXTH EDITION • Members reviewed statutes, rules, League of Oregon Guide for Charter Commissions t 2018 Municipal Forn%of Government Survey Cities publications and information from 29 Charters _ SUMMARY OF SURVEY RESULTS .1441 * * • * 1rly' • across Oregon • All sources were non-partisan and specific to Oregon when relevant So, You Want • Decisions were reached through a combination of large to Run for Local Office... group discussions and break-out rooms for the meaty, in- A Guide for Prospective depth conversations City Elected Officials Major Proposed Charter Updates Adding Two Council Seats Expand opportunity for broad community representation 0 • Most cities the size of Tigard have six Councilors • The City has grown since 1962 and 0 n additional Councilors reflect this change 0 0 rTh rTh 0 0 n n Term Limits Clarify term limits language and set reasonable limitations • No more than 2 consecutively elected/appointed terms of Council or Mayor • • No more than 4 consecutively elected/appointed terms total • IL • • Elected/appointed terms of less than 3 years do not apply to term limits • • A 2-year break of service is required to reset the term limit calculation Other Proposed Charter Updates i t n withStatet t tConsse cy Saue The Committee recommends the Charter defer to existing and comprehensive state statute where applicable. Charter clauses impacted : • Publ .c Records STATEOFORtGON • Public Meetings ��` � • Public Improvements * '" �� $ - .,, • 1 * 4. r:a ' * • Elections *� �'�'��' * ,* *, • Urban Renewal 1859 Council The Committee recommends creating Charter expectations for Council conduct, eliminating clauses that treated Councilors differently, and _.... shortening the Council President term. No Interference Clause Council President Term • Clearly states expectations for • Reduces term to 1 year from 2 years Councilors • Allows for greater rotation of position • Creates penalty for infractions • Common clause across the State Resignation Requirement • Eliminates requirement that Mandatory Council Rules Councilors elected in non-Mayoral • Formally states Council rules must be election years must resign to run for created and what they must govern Mayor • Creates penalty for infractions • This amendment treats all Council positions the same Elected Official Requirements The Committee recommended creating requirements for office that promote elected officials who are dedicated members of the Tigard community. In addition to being a qualified elector and resident of Tigard, a candidate must also — • • a . • Be registered to vote in Tigard • Have resided in Tigard for at 1" i • ci�OF rd least one year Planning for the Future The Committee recommended adding a clause to protect the integrity of the Charter and removing clauses that could hinder Tigard's access to clean water and transportation opportunities. Added clause — Removed clauses — • Require that future voter- • Voter approval required to initiated Charter amendments distribute water from the be voted upon during primary or Willamette River general elections • Required the City to publicly • Require 60% voter approval for oppose high-capacity transit and voter-initiated Charter required voter approval to amend to take effect plans to accommodate new high- amendmentscapacitytransit projects Preamble The Committee recommended adding a preamble that explicitly states Tigard's values and claims Home Rule authority. We the people of Tigard, Oregon, are a community that recognizes the value of all individuals. We exercise our power to the fullest extent possible under the constitution and laws of the State of Oregon and enact this home rule Charter. For Council Consideration Deferred to Council The Committee decided to defer some Charter items to Council for consideration and final recommendation Council Compensation Effective Date of Charter • Current Charter language is in • The effective date of the Charter violation of ethics law determines when new • Recommendation — Amend Councilors would be elected clause to direct Council to adopt • Recommendation — July 1, 2024 process for reviewing Council for 2024 Council elections compensation via resolution or ordinance Deferred to Council, Cont' d The Committee decided to defer some Charter items to Council for consideration and final recommendation Absence from duties leading to Election of Council President loss of Council seat • Current Charter requires • Current Charter says that election by written ballot and absence from City for 30 days is silent on process without Council consent leads to forfeiture of seat • Recommendation : Remove • Recommendation: Amend written ballot requirement language to add that the vacancy must be declared by unanimous vote of other Councilors Z m X rt C,, rt m -aN Future Consideration The Committee recommends retaining Tigard's single reading rime • • for ordinances. However, there were concerns tinytt• 9 • • • about limiting the community's ability to provide comment on contentious or difficult topics. tilittnit• • • • • • • If Council is interested in pursuing a resolution or ordinance addressing this, staff can return with recommendations. Path to Election ,,,,„..,,,_.„_,,,,,„..._,,,,,,,,,,.. ,. Fall/Winter "A March-May September 2023 2023 February 2024 2024 May 2024 Council provides Community Council votes to Public Charter on staff direction information refer Charter to information ballot for Tigard outreach about the ballot outreach voters Charter updates continues A C M N rt 0 N •J City of Tigard Charter of 2024 PREAMBLE We the people of Tigard, Oregon, are a community that recognizes the value of all individuals. We exercise our power to the fullest extent possible under the constitution and laws of the State of Oregon and enact this home rule Charter. ARTICLE I Name and Boundaries Section 1.1. Title of Enactment. This enactment may be referred to as the City of Tigard Charter of 2024. Section 1.2. Name. The municipality of Tigard, Washington County, Oregon, continues to be a municipal corporation with the name "City of Tigard." Section 1.3. Boundaries. The City includes all territory within its boundaries as they now exist or are legally modified in the future. ARTICLE 2 Powers of the City Section 2.1. Powers of the City. The City has all powers expressly or impliedly granted or allowed by the constitutions, statutes, and common law of the United States and State of Oregon as fully as if this Charter specifically enumerated each of those powers. Section 2.2. Construction. This Charter is liberally construed so that the City may exercise fully all powers possible under this Charter and under United States and Oregon law. Section 2.3. Where Powers Vest. All powers of the City are vested in the City Council, except as otherwise provided by law or this Charter. ARTICLE 3 Council Section 3.1. Council Composition. The Council is comprised of a Mayor and six Councilors nominated and elected from the City at-large. Section 3.2. Oath. Before carrying out the duties of office, the Mayor and each Councilor must subscribe and swear or affirm an oath to the effect that the person will faithfully discharge to the best of the person's ability the duties of the office being assumed and will support the constitutions and laws of the United States and the State of Oregon and the charter and ordinances of the City of Tigard. The oath must be administered and attested to by a notary public or other person duly authorized to administer oaths. The oath may be taken up to 30 days prior to the scheduled date of assuming office. Section 3.3. Mayor. Except as otherwise provided in this Charter, the Mayor is the elected, public policy head of City government. The Mayor is a voting member of Council and has no veto authority. In exercising the powers of the Mayor, the Mayor: a) Has authority over the agenda for Council meetings. b) Presides over and facilitate Council meetings as the chair, preserve order, enforce Council rules, and determine the order of business. c) Signs the authorized writings and records of Council decisions. d) Appoints members of City boards and committees, as provided by Council rules. Section 3.4. Council President. Council will elect a Council President at its first meeting each year. The Council President will perform the duties of the office of Mayor in the Mayor's absence and may perform other duties of the Mayor at the Mayor's request. In the event the Mayor is unavailable to serve, the Council President will serve as the Mayor Pro Tempore. If the Council President vacates the position, the Council will, by written ballot, elect a Council President to serve in that position until the next Council President is elected pursuant to this Section. Section 3.5. Terms. The Mayor and each Councilor's term of office is four years and commences on the first day of January after the election to office. One of the new positions created by this 2024 Charter will be elected to a four-year term and the other to a two-year term in the 2024 general election. Council members currently serving at the time this 2024 Charter is adopted will continue to serve the remainder of their terms. Section 3.6 Term Limits. A Mayor may not be elected or appointed to more than two consecutive terms, and a Councilor may not be elected or appointed to more than two consecutive terms, for a total of no more than four consecutive terms on Council. A partial term only applies to a Council member's term limit calculation if the Council member is elected or appointed to a term greater than three years. Terms are considered "consecutive" if there is less than a two-year break from the date last in office to the first date of the Council member's next term. Section 3.7. No Interference. No Council member may directly or indirectly coerce or attempt to coerce the City Manager, City Attorney, or Municipal Court Judge, or a candidate for the office of City Manager, City Attorney, or Municipal Court Judge, in the appointment or removal of a City employee, in an administrative decision of the officer, or in otherwise executing the officer's powers and duties. Council will determine the appropriate penalty for violation of this prohibition, up to and including removal from office. A due process hearing of the full City Council and a unanimous vote of all Council members, with the exception of the member who is the subject of the vote, is required to remove a Council member. A majority vote of Council is required to impose any other penalty. In Council meetings, Council members may discuss or suggest matters with the officer relating to City business. Section 3.8. Council Rules. Every two years, Council will adopt ground rules by resolution. Ground rules will include a code of conduct, process for the selection of board and committee members, and will govern proceedings of the Council where they do not conflict with law or the provisions of this Charter. Council will determine, by majority vote, the appropriate penalty for a violation of the ground rules, up to and including a resolution of censure and removal from Council assignments. A violation of the ground rules will not be considered a basis for challenging the validity of any Council decision. Section 3.9. Compensation. The Council will adopt, by resolution or ordinance, a process for determining the compensation of the Mayor and Councilors. ARTICLE 4 City Officers This Charter establishes three City offices appointed and removed by a majority of Council—a City Manager, a City Attorney, and Municipal Court Judge. No member of Council may assign or direct the work of any of the following offices: Section 4.1. City Manager. The City Manager is the administrative head of the City government. The City Manager is responsible to the City Council for the proper leadership and administration of all City business including serving as the Budget Officer; appointing and removing all City employees except the Municipal Court Judge and City Attorney; organizing departments; and carrying out all City operations, policies, resolutions, and ordinances. Section 4.2. City Attorney. The City Attorney is the chief legal officer for the City. The City Attorney must be an active member in good standing of the Oregon State Bar. The City Attorney appoints, manages, and may remove any employees who work exclusively in and for the City Attorney's office. Section 4.3. Municipal Court and Judges. The Tigard Municipal Court is established and continues to operate as the City's Municipal Court. a) All areas within the City and areas outside the City as permitted by state law are within the territorial jurisdiction of the court. The Municipal Court has subject matter jurisdiction over every offense created by City ordinance and to the fullest extent allowed by law over all misdemeanors and violations defined and made punishable under state law, unless limited by City ordinance. b) All municipal court judges, including judges pro tempore, must be active members in good standing of the Oregon State Bar. The Presiding Judge exercises general supervision over the judicial functions of the Municipal Court and its judges and has authority over the dockets and assignment of cases. ARTICLE 5 Elections Section 5.1. City Elections. City elections must conform to state law, unless this Charter or City ordinances provide otherwise. All elections for City offices are nonpartisan. Section 5.2. Qualification of Electors. Every person who is a resident of the City and who qualifies as a legal voter under state law may vote in a City election. Section 5.3. Eligibility. Each member of Council must be a qualified elector under state law, registered to vote in the City of Tigard, and have continuously resided within the City for at least one year immediately before the date of election or appointment to office. Except when a state trial court has jurisdiction over the matter, the Council is the final judge of the election and eligibility of its members. Section 5.4. Conduct of Election. Elections to the office of Mayor and Councilor will be held at the general election, except as otherwise provided by this Charter for special elections to fill vacancies. The candidate receiving the highest number of votes for the office of Mayor is elected to the office. The three candidates receiving the highest number of votes for the office of Councilor are elected to the office. If a Council position for less than a full four-year term is on the ballot, the candidate receiving the highest number of votes for that position is elected to the office. Section 5.5. Vacancies in Office. The office of Mayor or Councilor office becomes vacant upon the Mayor or Councilor's: a) Death; b) Resignation from the office; c) Recall from office; d) Ceasing to reside in the city; e) Ceasing to be a qualified elector under state law or this Charter; f) Adjudicated incompetence; g) Conviction of a felony; or h) Absence for 30 days from regular meetings of the Council without the consent of the Council and upon a declaration of vacancy approved by unanimous vote of all Council members except the member who is subject of the vote. i) Removal pursuant to Section 3.7 of this Charter. Section 5.6. Filling Vacancies. In the event the office of Mayor or Councilor becomes vacant before the normal expiration of the term, the Council may fill the vacancy for the remainder of the term by election or appointment. A special election may only be called if the election will be held at least one year before the term would otherwise expire. ARTICLE 6 Council Meetings; Ordinances Section 6.1. Rules and Meetings. The Council may adopt rules regarding Council meetings to the extent the rules do not conflict with law or this Charter. The Council will meet at a time and place designated by its rules and may meet at other times in accordance with its rules and state law. Section 6.2. Quorum. A majority of the Council members is a quorum to conduct business. In the event of a vacancy pursuant to Section 5.5 of this Charter, or loss of contact during a state or federal state of emergency within the City, the quorum is reduced accordingly. Every Council member who is present must be counted for the purpose of constituting a quorum, even if the Council member does not vote on one or more issues. Section 6.3. Record of Proceedings. A record of Council meetings must be kept in a manner prescribed by state law and the Council's rules. Section 6.4. Voting. Except as otherwise provided in this Charter, the express approval of a majority of the Council members present and voting is necessary for any Council decision. Section 6.5. Ordaining Clause. The council exercises its legislative authority by adopting ordinances. The enacting clause for all ordinances must state "The City of Tigard ordains as follows:" Section 6.6. Adoption. Adoption of an ordinance requires: a) A duly noticed public hearing on the ordinance; b) Reading the ordinance, by title only, in an open Council meeting; and c) A roll call vote whether to adopt the ordinance. Section 6.7. Record of Vote. After the adoption of an ordinance: a) The Mayor must sign the ordinance; and b) The City Recorder must attest to the adoption and date of adoption of the ordinance and enter into the Council minutes the vote of each member of Council on the ordinance. Section 6.8. Effective Date of Ordinances. Ordinances normally take effect on the 30th day after adoption or on a later day provided in the ordinance. An ordinance may take effect as soon as adopted or on another date less than 30 days after adoption if the ordinance contains an emergency clause. ARTICLE 7 Public Improvements; Debt Section 7.1 Improvements. The procedure for making, altering, vacating, or abandoning a public improvement will be governed by state law. Section 7.2 Special Assessments. The procedure for levying, collecting, and enforcing special assessments for public improvements or other services charged against real property will be governed by ordinance. Section 7.3 Debt Limit. City indebtedness may not exceed debt limits imposed by state law. ARTICLE 8 Miscellaneous Provisions Section 8.1. Ordinance Continuation. All ordinances and other enactments consistent with this Charter, and in force when this Charter takes effect, remain in effect until amended or repealed. Section 8.2. Pending Matters. All rights, claims, causes of actions, duties, contracts, and legal administrative proceedings that exist when this Charter takes effect continue and are unimpaired by this Charter, except as modified pursuant to the provisions of this Charter, and in each case will be maintained, carried on, or dealt with by the City department, office, or agency appropriate under this Charter. Section 8.3. Severability. The terms of this Charter are severable. If any provision of this Charter is held invalid by a court, the invalidity does not affect the validity of the remaining parts of the Charter. Section 8.4. Time of Effect. This Charter takes effect 30 days after the day on which it is approved by a majority of voters, and except as otherwise provided is operative July 1, 2024. The City may take any action before this Charter's operative date that is necessary to enable the City on or after the operative date to exercise all duties, functions, and powers conferred on the City by this Charter. Section 8.5. Saving Clause. All Charter provisions adopted before this Charter takes effect continue in force and effect until repealed. Section 8.6. Amendments. Amendments to this Charter proposed by initiative must be held at a primary or general election and must receive at least sixty percent approval of the popular vote. Section 8.7. Repeal. All Charter provisions adopted before this Charter takes effect are repealed when this Charter becomes operative on July 1, 2024. AIS-5280 5. Workshop Meeting Meeting Date: 09/19/2023 Length (in minutes): 20 Minutes Agenda Title: Downtown Reimagined Update Authored By: Sean Farrelly Presented By: Redevelopment Project Manager Farrelly and Senior Planner Warren Item Type: Update,Discussion,Direct Staff Public Hearing Legal Ad Required?: Publication Date: Information EXPLANATION OF ISSUE Update on the Downtown Reimagined project ACTION REQUESTED Council is requested to provide feedback on the presentation. BACKGROUND INFORMATION Dates of Previous and Potential Future Considerations Previous Consideration: •June 23,2020: Consider Resolution of Support for Transportation Growth Management(TGM) Planning Grant Future Consideration: •December 2023: Presentation of Downtown Reimagined Final Land Use and Transportation Recommendations Report •Spring 2024: Council consideration of Comprehensive Plan amendments •Fall 2024: Council consideration of amendments to the Development Code,and Transportation System Plan Background and Introduction The Downtown Reimagined project is the first step in updating policies to implement the vision of Downtown Tigard as "a vibrant,active,and welcoming city center at the heart of our community,providing transportation,recreational, residential,and business opportunities that are accessible to everyone."The main outcome of the project will be a framework for amendments to the sections of the Comprehensive Plan,Development Code,and Transportation System Plan that relate to Downtown,as well as recommended implementation measures. The study area includes the City Center TIF District,with three additional areas on the east side of Hall Blvd.: the planned SW Corridor station area;the area around the Tigard Public Library;and the area around SW Knoll Drive. The project is funded by a state Transportation Growth Management grant. Public Involvement The project kicked off in April 2022.In August 2022,three language specific focus groups (Spanish,Arabic,and Chinese/Vietnamese)were held,with a total of 32 participants. The focus groups participants were asked about their perceptions of downtown and what their future priorities were.The summary of the feedback includes these points about Downtown: •Expand on its unique character •Increase housing diversity •Facilitate additional destinations and amenities to attract visitors •Minimize commercial and residential displacement •Increase its visibility •Enhance and integrate natural assets •Provide safe and easy connectivity These groups will meet again in September to review and give feedback on the project's recommendations.On April 26, 2023,a public workshop was held at the Tigard Public Library.Approximately 35 members of the public attended and provided feedback on alternative plans for how Downtown's future land use can be guided,and transportation system can be improved.The feedback informed the project's recommendations. Over the past year,four presentations were made to the Town Center Advisory Commission.The Tigard Downtown Alliance received an early briefing,with another forthcoming.The Planning Commission participated in a walking tour of downtown in August in preparation for future briefings and hearings on the project. Impacts (Community, Budget,Policies and Plans/Strategic Connection) Current Downtown Zoning and Connectivity Plan Most of the study area is currently zoned Mixed Use-Central Business District(MU-CBD),which currently allows a wide range of uses.The intent of this zone and the Downtown Plan District is to promote the development of a higher density,economically viable,and aesthetically pleasing pedestrian-oriented downtown.The MU-CBD zone currently includes four sub-districts with different development standards: Highway 99W and Hall Boulevard Corridor Main Street- Center Street Scoffins Street- Commercial Street Fanno-Burnham Street The maximum density in all four subareas is currently 50 units an acre,with an overlay in the Transit Center vicinity that allows 80 units an acre. The maximum building height is currently 80 feet in most of the plan district,with the exception of the Highway 99W and Hall Boulevard subarea and within 200 feet of Fanno Creek Park,where the maximum height is 45 feet. In accordance with the city's Affordable Housing Plan and state law,density and height bonuses are currently offered to affordable housing developments. The Downtown Plan District currently has a Connectivity Plan that requires new street and path connections that is implemented when properties redevelop. Downtown Reimagined Recommended Zoning and Connectivity Plan The proposed plan updates include recommendations for land use and connectivity that represent a refinement of the existing regulations,rather than a major overhaul.The recommendations would expand the number of subareas or subzones to 7 within the plan district.A summary of these subareas and their intent follows: •Main Street:Build on the concentration of ground floor shops and restaurants with 1-6 story buildings. •Pacific Highway Gateway:Require a strong building presence at Pacific Hwy and SW Hall Blvd upon redevelopment with 4-8 story buildings. •Burnham Mixed-Use: Encourage high-intensity mixed-use housing(4 to 8 story buildings)with active ground floors along SW Burnham St and SW Hall Blvd. Require building heights to step down to Fanno Creek to limit impacts to the natural area and create opportunities for views. •Hall Gateway:Anticipate future large-scale transit-oriented development(6-12 story buildings)in the potential light rail station area. •Downtown Neighborhood:Allow a range of infill housing options (2-6 story buildings), such as apartment buildings and rowhouses,commercial activities,and civic spaces to meet the needs of the community. •Mixed-Use Employment:Encourage a mix of commercial/office and light industrial uses in 2-6 story buildings. •Center Street Commercial:Allows incremental commercial in the near term,with long term aspirations for increased development intensity with 2-6 story buildings. Recent state legislation has reduced the applicability of maximum densities for certain housing types.In keeping with this and to encourage more housing construction,the proposed updates would lift the maximum density requirements. The recommended connectivity concept simplifies and streamlines the existing connectivity plan,while creating a well-connected and walkable block structure that supports new development.It also reduces the number of new street typologies.A few less important connections in the current connectivity plan are proposed to be removed or converted from full streets into pathways. The Land Use and Transportation Recommendations report is still in progress.The report will include recommended Comprehensive Plan language that will be considered by the Planning Commission and City Council for adoption in early 2024.The report will also include recommendations for Development Code amendments that seek to simplify the land use review process,while still requiring pedestrian-scale design for new development.This code amendment package is in the current Community Development work program and is anticipated to be coming to Planning Commission and Council for consideration in late 2024.There are also two other legislative changes that are expected to be brought to Council for consideration as part of this project,although each is on its own timeline. •Transportation System Plan amendments •Revision of the Metro Town Center boundaries to align with the Downtown Plan District area ALTERNATIVES & RECOMMENDATION N/A ADDITIONAL RESOURCES N/A Attachments Presentation -----'''''''—''''''''''''''''''''''''''177,77S7177 ,,,, 4.em„ W reTMx+; "a+P : r' "„ y ,� '..,, 3 �', die.,:. 4'r e,Y, a t,- : 3`7 ,,,, 1 gR`;,k�6}` %• r'e s uri e*, &'?..`;".-p-,11.0110 A. '• } Y w r°" `�`. 4 3.,yup t e tM+ t r �� r �,-04,04-°'''''t:''''' � ��.r; ? �� ,� � �� fie.� �� ` �„f ;�aa s ut'''',''','''''''40''' � �rs . ire �', � 1 i � a n �is n jai fl 1 * 'A �'sy N tt = a r :5 4.,'4`. a* I -•14 Y. ibmiumagoio/111114_, .„ -: , . . r • q�'4 Y a 4. Z iipIt ,. I �� F w . ..,_ , Ilkilli'lliiiii"14Plifirlx4ow . „ : ' , a ,. .... xp, y • ai .' °it 1;,,--+** •, s• -At, f,'' •-• - ' ' -- - . - ',' , --1 , 20/40 r Illitti4' s Mme , 1 i �J"j - 1 ;, . � •fly.. � ,.,.^ � ^ ' i;>� 7 t, • DOWNTOWN TIGARD REIMAGINED Land Use & Transportation Concepts DOWNTOWN TigpO Tigard City Council c. September 19, 2023 : Background & Project Purpose IZii+�e�WIe�F DOWNTOWN TIGARD REIMAGINED Project Purpose i What is the Downtown Tigard Reimagined Project? DOWNTOWN TIGARD State & Regional Land Use Policies REIMAGINED Statewide Planning Goals Metro Urban Growth Management Functional Plan Project Purpose Metro Regional Transportation Functional Plan WHERE INFLUENCE ON POLICY BEGINS DOWNTOWN TIGARD REIMAGINED PROJECT Local Land Use Policies Tigard Comprehensive Plan Tigard Zoning City Center Urban Renewal Plan (aka Downtown Tigard TIF Plan) Local Regulations Local Infrastructure System Plans Community Development Code Transportation System Plan . Plan District Regulations Park & Recreation System Plan Utility System Plans "Our vision of Downtown Tigard is a vibrant, active, and welcominb. city center at the heart of our community. It provides transportation, recreational, residential and business opportunities that are accessible to everyone " - Tigard Downtown Vision 2020 7517; DOWNTOWN TIGARD REIMAGINED II 1 Project Purpose C _ , , , .--roor - uk R a ! , vibrant_,tt . ,„, # - 1 ,,,-----,- , a x a .. . o'er: ,,,,,,. .„. li: q : active , , F .. . , „ ' - 'S 40..,-, , .r .., , _... ,.., %. ....,,,. - .. , , ... . . „. . ... . . . ;„ .. . -..,, , . $. -At '4, ' ' ,..i J4 41ki .- ' • h.iS + � � t " " I k, y , T- ,,, iir � • r, .._. ,e. _. Jw+ � _ welcoming ,,,„ . , .,,,. .,L , ;.,, w. of x rt , + V j -.4,‘:',.. nr F.. fr fig', accessible . .x , �w�rr0 Moo DOWNTOWN TIGARD REIMAGINED Project Purpose Provide recommendations for: IIFI types of building + =nuhousing + Nil 4W 4W id street On businesses M. Eli character 00D0 ® a building MAW street + path 00 height + size IIlIiiII improvements AmTia'kf ,bcf DOWNTOWN TIGARD SSG y REIMAGINED RF��eG co s� 217 g94v Study Area Orientation m 13 1 �_ .. m F �.,. F. 9`F S Nz w('04 y MFR p�� ,� r q C y S VF (9. o \ y.tiGgRo 0. s� D \` Sp SC, ,_ • s� p��, �' 2n �'p tis v y What area is 4 4, , Si, t�`PS� TC�C'l 9 p L Ftheproject P�� Swti„ elooking at? G� ��lF r' 'ls,9 p0 ,,, sT ,. r .., .... ,..1 4 # CH' Pv CO t 0 a " 9+ y 1. sib 5<udy Ares !( TnmltCaildor '^ Ee1s1Mg.WES _ _.. 'omix ....; V� BIEg-FoosgNrts $53o City Kai PlenneE,MAX ,k+$tf,a. ,i, "" . 'W � +. tee lots S. "." C _.•Tell Comectlen Y DOWNTOWN TIGARD REIMAGINED Tools the City Has to Shape Downtown 4Ik dirr MEM Regulations Incentives Public Investments •Set rules for uses •Reduce fees for desired •Use public funds to improve •Set rules for scale & height development types streets, sidewalks, parks, etc •Regulate building form & •Allow additional scale & height for •Use public funds to purchase relationship to sidewalks & public desired development types property for desired development space types •Use public funds to purchase property and create public open spaces (like Universal Plaza) Where We Are (Project Schedule) 12 �wxrow,T,cRo ei�Mk�Cwle� DOWNTOWN TIGARD REIMAGINED I ooysiNTOWN TIG4R0 jr) Project Schedule 40149414 ? .. Assess Current Conditions rind ---) Future Priorities I: Loolf—' 2p Develop L 1, , I Transportation Ideas a I G a ther U ommornty 0 0 Produce Recommendations Report a a. Gattier Li! '-''- Comms'Ity tz? T(I k 0 \ ,_ Recommendations i- v. to Ci Council APR MAY JUN JUL AUG SEP OCT NOV DEC JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC JAN FEB MAR '022 2023 2024 What We Have Heard DOWNTOWN TIGARD REIMAGINED Community Feedback September 2022: Three (3) Focus Group Sessions Land Use Concepts 32 Participants • Interest in dense, affordable development, including NE of tracks. • Interest in changing street maintenance fee (based on the quantity of commercial parkinspaces) to incentivize use of shared existing parking for businesses. • • Desire for more kid-friendly amenities (e.g., g., climbing rocks along Fanno ``'�'' DOWNTOWN TIGARD REIMAGINED Creek Trail) and kid-friendly businesses (ice cream shop) downtown. Future Priorities Focus Groups CENTRO REINVENTADO DE TIGARD Grupos de Opinion de las Prioridades Futures • Desire for increased visibility, wayfinding, and awareness of Fanno Creek Trail connections. • Desire for more flexible setbacks to allow for urban living room type spaces. Connectivity Concepts DOWNTOWN TIGARD REIMAGINED iris I • Interest in bicycle facilities on Main Street and Burnham (increase Future Priorities Pr`orities yo cu Groups comfort, calm traffic). ,,,.,.,,, z°l: � • Interest in crossing improvements at Main Street and Heritage Trail. • Hall Blvd is an important connection for accessing Downtown and should be prioritized.• General support for the longer-term implementation of streets, even if ' a.11, ;. "°4- DOWNTOWN TIGARD REIMAGINED that means that implementation will take longer to occur. TAI THIETNpIDOTIGARD Future Priorities Focus Groups Nhom Theo Luba Cat Nhu Chu Troop Tdong LaI smnember 2022 Thano Chin 2022 DOWNTOWN TIGARD REIMAGINED April 262023 Community Feedback Community Open House Land Use Concepts 32 Attendees • The primary land-use/development type preference is P : .' retail/grocery followed by restaurants/cafes/pubs, and mixed-uses, r , - developments. wor- • Self-storage facilities were strongly opposed, as were auto-oriented - businesses. ' 'S. ' , • Parking should be shared and consolidated where possible to n¢. y;: improve utilization and efficiency. • Heights of 4-6 stories are supported, with a preference for active would you like to seelnDov✓ntowr' ground floors and street frontages. . ..w .. . 14- • Emphasize placemaking and programming elements (art, murals, itti ', ",-4..T.-;events). c ., , . ,, Connectivity Concepts \ 11% 'Cii*---- PM, • Improve overall connectivity throughout Downtown, with an T 4,...., „,,,.� . emphasis on active (bike and pedestrian) mobility. _ • Improve connectivity and wayfinding to public open space and 1 natural areas. 6'/ • Capital and maintenance costs remain a concern, but a higher level t of improvements will be worthwhile for improving access and , a � ” safety. ,�:, ` . DOWNTOWN TIGARD REIMAGINED Project Priorities Unique Character film Housing Diversity © Destinations + Amenities Minimize Displacement Visibility Natural Assets r%>0 Connectivity Recommended Concepts and Strategies ( i4°4NTOWN tic iaf u . RECOMMENDED LAND USE CONCEPT The land use concept enhances the current vibrancy along Main St with a continued focus on retail and restaurants. It prioritizes mixed-use housing intensity in the Burnham area, anticipates future transit-oriented development at the Southwest Corridor,and features gateways along Hall Blvd. Center Street Commercial Allow incremental commercial in the near term. with long term aspirations for more increased he gilts and development intensity Pacific Highway Gateway •2-6 story buildings 0 Nil Allow incremental commercial development in the near term. Require a strong building presence at Pacific i Main Street „0,,,,,,,, 0+y" - r ," Hwy and Hall Blvd upon redevelopment. Build off existing energy with a concentration of ".s.,, , , •8-8 stories ground Moor shops and restaurants through a mix , of existing and new development +,• a •3-8 story buildings r -t om II Mixed-Use Employment Downtown Neighborhood ,. Mix of commercial/office and light industrial uses. aster a rarge of Ir?fill housviy options,such as _. \,/\\,. \ ipartrrent buildings.rowhomes and civic spaces • "< ! - •2-6 stories v meet the needs of the community • -2-6 story buildings Hall Gateway Anticipate future large-scale transit-oriented Burnham Mixed-Use development that includes a relocated E tcourage high intensity mixed-use housing with , ~`, on-street bus transit center and light rail station Active ground floors along Southwest Burnham St • incorporate distinct architecture and strong and Southwest Hail Blvd ground floor activation. Require building heights to step down to Farno Creek to w -• ` % •6-u stories limit impacts to the natural area and create opportunities for views •4-8 story buildings Legend ovn• StudyIIIIII111111 Potential SW Corridor Downtown - Mixed-Use Kp � *owl( Boundary aya tl gourW vy Lipht Pail Alignment Neighborhood Employment 11116111111 mem ii i t Rad Line Canter Street Burnham Commercial Mixed-Use Green Space MN Ken Street _ Gateway RECOMMENDED CONNECTIVITY CONCEPT The connectivity concept will create a well-connected and walkable block structure that supports new development. This concept includes added opportunities for active street frontages in Downtown through a mix of new Street Types multi-modal streets,shared streets,and bike and pedestrian pathways. • Muttimodal Struts Main Connectivity Priorities .= ,wei • Balance the needs of all transportation modes to enable safe '; use,mobility for all,and active street frontages. Mari' — • Keep speeds at 25 miles per hour via signage.narrow travel •Provide new connections in the ` ,� , �, \ , r _ _ lane widths,parking,and intersection control devices. Burnham area to support higher 0 0 \• • Use parking as a physical buffer between the pedestrian , realm and the travel way,while encouraging patronage of intensity development. .J'"' , local businesses. •Allow flexibility in connectivity - ' • Approximate right-of-way(ROW)widths range from 36 to 6o " feet depending on sidewalk widths and presence of parking. alignment and type in Downtown. ‘00 , , -. �xY .::M'�_ ' • ''''• Proposed Paths ,.,,u•,•,,,,,,„. •Increase access to Fanno Creek • Provide non-vehicular access for walking. Trail/Park with new connections and \II • biking,and rolling. q Keep minimum path widths at 10 feet, limitvehicular Impacts ` -!% but widen based on surrounding context. ''�'° land uses.and anticipated user volumes. •Complete Ash Ave pedestrian/bike Q • Integrate landscaping,placemaking,and crossingand Tigard Heritage Trail '' "4 ! - path amenities. g g : -,k a'. •Approximate ROW widths range from 1.0 ma crossing of Main St. '"x Ii- to 24 feet. , •Reduce size of the Burnham St and Ash • • ..., Shared Streets Ave intersection. • Provide a comfortable environment with little modal division while maintaining vehicular access. •Add crosswalks to Hall Blvd. 14 •,"` • Use pavers and changes to surface material to define modal 44 • , space. a • Provide parking on a block-by-block basis or at individual a < .;411.:'•k;,;',:.-\---7' '^ = locations. ,,, i, m• ';l • Manage speeds via traffic calming elements 4 •Approximate ROW widths range from 30 to 42 feet " depending on sidewalk widths. p4eq Legend Wailed.�/ —Study Area Boundary Proposed Multimodal Street Proposed Path Green Space Existing Street Over/Under Rail Crossing Plaza )00:XX Street Removal Trail 1111 i Rail Line roposed Shared Street RECOMMENDED OPEN SPACE STRATEGY Downtown Tigard's natural assets are part of what makes it unique. As the area evolves,enhancing the natural assets that exist and improving connectivity to those assets will be part of what sets Downtown Tigard apart as a distinct Downtown in the region. Universal Plaza Open Space Connectivity 217 Improve access to Fanno Creek Trail/Park from Enhance and activate the plaza to support . °""" D Downtown Tigard via pedestrian connections. development in the Burnham area. 1 Fanno Creek Open Space•Trails 4' • Use setbacks,building height step-backs,and 2. limited vehicular circulation to protect creek areas. • Complete Nick Wilson Plaza to improve access to Red Rock Creek Enhancements and provide views of FC from Main St. • Improve Red Rock Creek Trail rail crossing to „� • '";,,y allow for better access to FC Trail/Park. • Require new streets and paths at redevelopment • Incorporate better wayfinding to direct visitors to increase access to FC. to Downtown Tigard via access to FC trail. • Add more wayfinding signage to FC and on the trails. • Add interactive or interpretive play elements along FC trails for younger visitors. • Incorporate trait Lighting through Downtown Tigard. • Complete Heritage Trail through Downtown Tigard to provide greater access to FC. lsLegend Study Area 011410 Boundary •SIS•■ Proposed Multimodal Street Trait 1111111 Rail Line roposed Path Red Rock Creek Trail Improvement Green Space inerr Plaza RECOMMENDED HOUSING STRATEGY In addition to increasing housing options throughout the Downtown area,specific strategies can assist in minimizing and mitigating the displacement of existing affordable houing as redevelopment occurs. Affordable Housing Interventions +�*� •Include affordability requirements in city f `.� • redevelopment projects. ; ; • In addition to the existing Vertical Housing • ,= . • Market Rate Unit Interventions Development Zone program.which provides a ,... �, �� tax abatement to incentivize mixed-use `• •Leverage and/or augment loan programs �. • residential development, consider additional `•.' s '. from the Network for Oregon Affordable tax abatement programs to incentivize `••--___�, Housing and other sources to help mixed-income residential development • _ • 0 and/or affordable homeownership r ' affordable housing non profits or the housing in areas where ground`loo Washington County Housing Authority • • commercial is not required acquire older. low-cost market-rate •Provide financial or other support for •, „ ,,. properties and convert them to regulated preservation of mobile home .`. mA affordable units. communities through tenant or nonprofit ,'•� • / •Support tenant protections via targeted acquisition.Where properties have potential '`.,,.•• • '•• outreach,referrals,funding for service • to be preserved.support mobile home �• providers property owner/manager owners in accessing funding for rehabilitation. 4, `. education(e.g,as part of a rental weatherization,and accessibility improvements. `��...~;L. i registration program). or other means. • •Partner to connect residents of mobile home '......, communities to displacement management programs 1.... ; , if needed due to a closure. •Purchase single family homes for affordable housing development via willing owners with relocation assistance programs if needed for existing tenants \ J 'Rvovectows 7ic4,o 0*40 k�itto Legend Vaikillil •—•Study Area me Duplex.Triplex •Affordable Nausir g Boundary $Ouaaplex an Apartment MB Mobile Home Ma Townhouse Single Family What Thoughts and Questions Do You Have? AowN*�,ao DOWNTOWN TIGARD REIMAGINED Recommended Concepts Does the Land Use Concept balance the right uses and intensities across Downtown? Does the Connectivity Concept provide the right amount of access for all users? Does the Open Space Strategy adequately support the intended mix of users and intensity in Downtown? Does the Housing Strategy address the community's needs and support the others uses in Downtown? Where We Are Headed Next DOWNTOWN TIGARD REIMAGINEDDON►NTOWNTIGARO Project Schedule a i1e .... u . ... • s Assess Current Conditions and Future Priorities tn F.D., Develop Land Use and Transportation Ideas 01 a 0. Gather W Community 0 er1 RP Produce Recommendations Report m a WGather I— Community VI Input 4 N, .W.IIIIIMMIlik ,1101111110. . Take Iw Recommendations =u~) to City Council APR MAY JUN JUL AUG SEP OCT NOV DEC JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC JAN FEB MAR '022 2023 2024 THANK YOU ! ! ! ! pp„F1NTOWN TiGgRp AIS-5321 6. Workshop Meeting Meeting Date: 09/19/2023 Length (in minutes): 30 Minutes Agenda Title: National Community Survey Results Authored By: Nicole Hendrix Presented By: Nicole Hendrix,Senior Management Analyst;Alex Richardson,Management Analyst Item Type: Update,Discussion,Direct Staff Public Hearing No Legal Ad Required?: Publication Date: Information EXPLANATION OF ISSUE The Council is asked to receive a report on the 2023 National Community Survey results. Developed by the National Research Center and Polco,a community engagement and polling platform,the purpose of the National Community Survey is to understand our community's needs and priorities by focusing on issues of livability and core services.The survey categorizes livability into ten facets:Safety,Mobility,Community Design,Inclusivity and Engagement,Health, Economy,Utilities,Parks and Recreation,Natural Environment,and Education,Arts,and Culture.This survey is conducted in over 600 communities across the U.S.which allows for Tigard to compare to national benchmarks. ACTION REQUESTED Receive report and provide input on the 2023 National Community Survey results. BACKGROUND INFORMATION Dates of Previous and Potential Future Considerations Riley Research Associates conducted the last community survey for the city in 2015,results were presented to Council on December 15,2015.The National Community Survey(NCS)is intended to be biennial,with the next survey occurring in 2025. Public Involvement 2,800 households in Tigard were randomly selected to participate in the community survey.Beginning April 25,2023, select households were first contacted via postcard with an invitation from the Mayor to complete the survey online;the next contact was a mailing with a paper version of the survey,as well as a link to complete online,if the respondent preferred that method. In the final 2 weeks of the 6-week survey window,an"open participation"link was also available for any community member who was not randomly selected to also participate.This link was published on the city's social media accounts, shared in the city newsletter,and printed copies available in the Tigard Public Library,City Hall, and Farmers Markets. 381 households completed the survey, a 14%response rate in line with the national average. Survey results were weighted so that the demographic profile of respondents was representative of the demographic profile of adults in Tigard.The survey was available online in both English and Spanish.The Tigard team is exploring non-survey methods in the survey's off years to hear more directly from demographic groups who were underrepresented without the weighting. Impacts (Community,Budget,Policies and Plans/Strategic Connection) Analysis of the results can be used to undenstand the community's priorities on core services as well as key initiatives such as the upcoming Police Services Renewal Levy.The City opted into developing custom questions to ask the community about city council goals.This year's results will serve as a starting point to build upon and compare progress in future years. The full report is available for the community to review on the City website. Key findings and results will be distributed through the city's newsletter,social media,and via a summarized printed sheet connecting to relevant resources.The Tigard team will continue to analyze the results with various departments to inform and guide decisions. Polco provided the following key findings from the survey data: •Tigard residents experience a high quality of life. •Residents feel safe in their community AND safety remains a top priority. •The economy is healthy in Tigard and residents would like focus in this facet. •Tigard's utility infrastructure is an asset and priority of the community. ALTERNATIVES & RECOMMENDATION The City team recommends City Council provide their thoughts and questions in response to the NCS results. ADDITIONAL RESOURCES Attachments NCS Results Report 2023 NCS PowerPoint , 1M THE ____ NCS THE NATIONAL COMMUNITY SURVEY Tigard, OR The National Community Survey Report of Results 2023 Report by: Fl National Research Center POWERED BY POLCO \I' R Tran nilrencv Tmrprrancninitiative National Research Center at Polco is a charter member of the AAPOR Visit us online! Transparency Initiative,providing clear disclosure of our sound and www.polco.us ethical survey research practices. About The NCSTM The National Community Survey TM (The NCSTM) report is about the Residents "livability" of Tigard. A livable community is a place that is not simply habitable, but that is desirable. It is not only where people do live, but where they want to live. The survey was developed by the experts from National Research Center at Polco. Great communities are partnerships of the government, private Private Communities P p 9 sector are partnerships •ui>eu sector, community-based organizations and residents, all among... geographically connected. The NCS captures residents' opinions considering ten central facets of a community: • Economy • Mobility • Community Design • Utilities • Safety saem, Mobility • Natural Environment - - • Parks and RecreationMn,ntton, ; < Community • Health and Wellness < t &rt • it 4 " n • Education, Arts, and Culture �j • Inclusivity and Engagement - ' titwnl Community Iniuvitiity En:iru:unent Livability Y &Engagement The report provides the opinions of a representative sample of 381 --4�i • residents of the City of Tigard collected from April 25, 2023 to June :, ' / fads dHealth 6, 2023. The margin of error around any reported percentage is 5% Recreation &Wellness for all respondents and the response rate for the 2023 survey was 14%. Survey results were weighted so that the demographic profile Udine Economy of respondents was representative of the demographic profile of adults in Tigard. How the results are reported For the most part, the percentages presented in the following tabs represent the "percent positive." Most commonly, the percent positive is the combination of the top two most positive response options (i.e., excellent/good, very safe/somewhat safe, etc.). On many of the questions in the survey respondents may answer"don't know."The proportion of respondents giving this reply is shown in the full set of responses included in the tab "Complete data." However, these responses have been removed from the analyses presented in most of the tabs. In other words, the tables and graphs display the responses from respondents who had an opinion about a specific item. Comparisons to benchmarks NRC's database of comparative resident opinion is comprised of resident perspectives gathered in surveys from over 600 communities whose residents evaluated the same kinds of topics on The National Community Survey. The comparison evaluations are from the most recent survey completed in each community in the last five years. NRC adds the latest results quickly upon survey completion, keeping the benchmark data fresh and relevant. The communities in the database represent a wide geographic and population range. In each tab, Tigard's results are noted as being "higher"than the benchmark, "lower" than the benchmark, or"similar"to the benchmark, meaning that the average rating given by Tigard residents is statistically similar to or different (greater or lesser)than the benchmark. Being rated as "higher" or"lower"than the benchmark means that Tigard's average rating for a particular item was more than 10 points different than the benchmark. If a rating was "much higher" or"much lower,"then Tigard's average rating was more than 20 points different when compared to the benchmark. The survey was administered during the COVID-19 pandemic, a time of challenge for many local governments. While we provide comparisons to national benchmarks, it is important to note that much of the benchmark data was collected prior to the pandemic. This may impact how your City's 2023 ratings compare to other communities' ratings from the past five years. Methods Selecting survey recipients All households within the City of Tigard were eligible to participate in the survey. A list of all households within the zip codes serving Tigard was purchased from Go-Dog Direct based on updated listings from the United States Postal Service. Since some of the zip codes that serve the City of Tigard households may also serve addresses that lie outside of the community, the exact geographic location of each housing unit was compared to community boundaries using the most current municipal boundary file. Addresses located outside of the City of Tigard boundaries were removed from the list of potential households to survey. From that list, addresses were randomly selected as survey recipients, with multi-family housing units (defined as those with a unit number) sampled at a rate of 5:3 compared to single family housing units. An individual within each household was selected using the birthday method. The birthday method selects a person within the household by asking the "person whose birthday has most recently passed"to complete the questionnaire. The underlying assumption in this method is that day of birth has no relationship to the way people respond to surveys. This instruction was contained in the introduction of the survey. Conducting the survey The 2,800 randomly selected households received mailings beginning on April 25, 2023 and the survey remained open for six weeks. The first mailing was a postcard inviting the household to participate in the survey. The next mailing contained a cover letter with instructions, the survey questionnaire, and a postage-paid return envelope. All mailings included a web link to give residents the opportunity to respond to the survey online. All follow-up mailings asked those who had not completed the survey to do so and those who had already done so to refrain from completing the survey again. The survey was available in English and Spanish. All mailings contained paragraphs in both languages instructing participants on how to complete the survey in their preferred language. About 4% of the 2,800 mailed invitations or surveys were returned because the household address was vacant or the postal service was unable to deliver the survey as addressed. Of the remaining 2,683 households that received the invitations to participate, 381 completed the survey, providing an overall response rate of 14%. The response rate was calculated using AAPOR's response rate#2 for mailed surveys of unnamed persons.* It is customary to describe the precision of estimates made from surveys by a "level of confidence"and accompanying "confidence interval" (or margin of error). A traditional level of confidence, and the one used here, is 95%. The 95% confidence interval can be any size and quantifies the sampling error or imprecision of the survey results because some residents' opinions are relied on to estimate all residents' opinions. The margin of error for the City of Tigard survey is no greater than plus or minus five percentage points around any given percent reported for all respondents (381 completed surveys). In addition to the randomly selected "probability sample" of households, a link to an online open participation survey was publicized by the City of Tigard. The open participation survey was identical to the probability sample survey with two small updates; it asked a question to confirm the respondent was a resident of Tigard and also a question about where they heard about the survey. The open participation survey was open to all city residents and became available on May 23, 2023. The survey remained open for two weeks. The data presented in the following tabs exclude the open participation survey data, but a tab at the end provides the complete frequency of responses to questions by the open participation respondents. 2 Analyzing the data Responses from mailed surveys were entered into an electronic dataset using a "key and verify" method, where all responses are entered twice and compared to each other. Any discrepancies were resolved in comparison to the original survey form. Range checks as well as other forms of quality control were also performed. Responses from surveys completed on Polco were downloaded and merged with the mailed survey responses. The demographics of the survey respondents were compared to those found in the 2010 Census and 2021 American Community Survey estimates for adults in the City of Tigard. The primary objective of weighting survey data is to make the survey respondents reflective of the larger population of the community. The characteristics used for weighting were age, sex, race, Hispanic origin, housing type, and housing tenure. No adjustments were made for design effects. Weights were calculated using an iterative, multiplicative raking model known as the ANES Weighting Algorithm.* The results of the weighting scheme for the probability sample are presented in the following table. NRC aligns demographic labels with those used by the U.S. Census for reporting purposes, when possible. Some categories (e.g., age, race/Hispanic origin, housing type, and length of residency) are combined into smaller subgroups. Unweighted Weighted Target* Age 18-34 8% 27% 27% 35-54 28% 38% 37% 55+ 64% 36% 35% Hispanic origin No,not of Hispanic,Latino/a/x,or Spanish.. 94% 90% 90% Yes,I consider myself to be of Hispanic,La.. 6% 10% 10% Housing tenure Own 81% 63% 63% Rent 19% 37% 37% Housing type Attached 33% 39% 39% Detached 67% 61% 61% Race&Hispanic Not white alone 17% 25% 25% origin White alone,not Hispanic or Latino 83% 75% 75% Sex Man 42% 49% 49% Woman 58% 51% 51% Sex/age Man 18-34 4% 14% 19% Man 35-54 11% 19% 19% Man 55+ 27% 16% 16% Woman 18-34 4% 14% 14% Woman 35-54 17% 18% 18% Woman 55+ 37% 19% 19% 3 The survey datasets were analyzed using all or some of a combination of the Statistical Package for the Social Sciences (SPSS), R, Python and Tableau. For the most part, the percentages presented in the reports represent the "percent positive."The percent positive is the combination of the top two most positive response options (i.e., excellent/good, very safe/somewhat safe, essential/very important, etc.), or, in the case of resident behaviors/participation, the percent positive represents the proportion of respondents indicating "yes" or participating in an activity at least once a month. On many of the questions in the survey respondents may answer"don't know." The proportion of respondents giving this reply is shown in the full set of responses included in the tab "Complete data". However, these responses have been removed from the analyses presented in the reports. In other words, the tables and graphs display the responses from respondents who had an opinion about a specific item. Contact The City of Tigard funded this research. Please contact Nicole Hendrix of the City of Tigard at nicoleh@tigard-or.gov if you have any questions about the survey. Survey Validity See the Polco Knowledge Base article on survey validity at )ttps://info.polco.us/knowledge/statistical-vali * See AAPOR's Standard Definitions for more information at https://www.aapor.orq/Publications-Media/AAPOR-Journals/Standard-Definitions.aspx * Pasek, J. (2010). ANES Weighting Algorithm. Retrieved from https://web.stanford.edu/group/friss/cgi-bin/anesrake/reso es/RakingDescription.pdf *Targets come from the 2020 Census and 2022 American Community Survey 4 Key Findings Tigard residents experience a high quality of life. All items relating to the quality of life in Tigard received high marks from residents and were on par with ratings given in other communities across the country. About 9 in 10 residents positively reviewed Tigard as a place to live, and a similar proportion reported that they would recommend living in the city to someone who asked. Around 8 in 10 offered favorable ratings to the overall quality of life in Tigard, were pleased with the city as a place to raise children, and planned to remain in Tigard for the next five years. Additionally, three-quarters of residents gave excellent or good ratings to the overall image or reputation of Tigard. Although residents feel safe in their community, safety is a top priority. When asked about aspects of the community the City should focus on in the next two years, about 9 in 10 residents responded that the overall feeling of safety was essential or very important. A slightly lower proportion of residents gave positive ratings to the quality of the overall feelings of safety in Tigard (73% excellent or good), which was similar to the national average. A strong proportion of residents reported feeling safe in their neighborhood during the day (91% very or somewhat safe), from fire, flood, and other natural disasters (85%), and in Tigard's downtown and commercial area during the day (79%). Around 7 in 10 also indicated they felt safe from both violent crime and property crime. Safety-related services in Tigard also tended to be rated positively, receiving scores similar to the national comparisons. Strong ratings were given to fire services (92% excellent or good), ambulance or emergency medical services (87%), and police/sheriff services (73%). In addition to the standard questions asked on The NCS, the City of Tigard also asked residents to rate the importance of various City Council goals. Of those provided for evaluation, the highest proportion of residents prioritized the goal of enhancing community safety (86% essential o.. The economy is healthy in Tigard, though residents point to possible areas of focus. Items relating to the economy in Tigard tended to be rated positively and ranked similar to the national benchmarks. About two-thirds of residents gave excellent or good marks to the overall quality of business and service establishments in the city and Tigard as a place to work, as well as to the overall economic health of Tigard.About 6 in 10 respondents also had positive views toward the variety of business and service establishments, shopping opportunities, and economic development. Residents felt less favorably about the employment opportunities (50% excellent or good) and the vibrancy of Tigard's downtown/commercial area (42%). Possible areas of opportunity for the City, as identified by residents, center around the cost of living and housing. Less than half of respondents offered positive evaluations for the cost of living (38%), the variety of housing options (47%), and the availability of affordable quality housing (26%). Additionally, about 2 in 10 felt that the economy would have a very somewhat positive impact on family income in the next six months. It is worth noting, however, that these ratings are consistent with the national benchmarks and are similar to those given in other communities across the nation. The City's utility infrastructure is both an asset and a priority for the community Residents offered high ratings for both the importance (85% essential or very important)and quality (75% excellent or good) of the utility infrastructure in Tigard, indicating that this is an area of strength and priority. Related services within this facet also garnered favorable reviews. One highlight was drinking water, which received positive marks from nearly 9 in 10 residents and was higher than the national benchmark. Strong ratings were also given to power (electric and/or gas) utility (84% excellent or good), sewer services (84%), and garbage collection (81%).About 7 in 10 approved of utility billing and stormwater management, whereas about half of residents gave positive ratings to affordable high speed internet access. Each of these were on par with ratings given to peer communities across the nation. 5 Facets of livability Resident perceptions of quality and importance for each of the facets of community livability provide an overview of community strengths and challenges that are useful for planning, budgeting and performance evaluation. The charts below show the proportion of residents who rated the community facets positively for quality and the priority (importance) placed on each. Also displayed is whether local ratings were lower, similar, or higher than communities across the country(the national benchmark). Please rate each of the following characteristics as they relate to Tigard as a whole. vs. (% excellent or good) benchmark* Overall economic health Simiia> Overall quality of the transportation system Similar Overall design or layout of residential and commercial areas Similar Overall quality of the utility infrastructure Similar Overall feeling of safety * i lnr Overall quality of natural environment Simiiar Overall quality of parks and recreation opportunities Similar Overall health and wellness opportunities Similar Overall opportunities for education, culture, and the arts �iiar Residents' connection and engagement with their community 6 Please rate how important, if at all, you think it is for the Tigard community to focus on each of the following in the coming two years. (% essential or very important) Overall economic health Similar Overall quality of the transportation system Similar Overall design or layout of residential and commercial areas Similar Overall quality of the utility infrastructure Similar Overall feeling of safety Similar Overall quality of natural environment Similar Overall quality of parks and recreation opportunities Similar Overall health and wellness opportunities Overall opportunities for education, culture, and the arts Similar Residents' connection and engagement with their community Similar * Comparison to the national benchmark is shown. If no comparison is available,this is left blank. 7 Balancing performance and importance Every jurisdiction must balance limited resources while meeting resident needs and striving to optimize community livability. To this end, it is helpful to know what aspects of the community are most important to residents and which they perceive as being of higher or lower quality. It is especially helpful to know when a facet of livability is considered of high importance but rated as lower quality, as this should be a top priority to address. To help guide City staff and officials with decisions on future resource allocation, resident ratings of the importance of services were compared to their ratings of the quality of these services. To identify the services perceived by residents to have relatively lower quality at the same time as relatively higher importance, all services were ranked from highest perceived quality to lowest perceived quality and from highest perceived importance to lowest perceived importance. Some services were in the top half of both lists (higher quality and higher importance); some were in the top half of one list but the bottom half of the other(higher quality and lower importance or lower quality and higher importance); and some services were in the bottom half of both lists. Services receiving quality ratings of excellent or good by 69% or more of respondents were considered of"higher quality" and those with ratings lower than 69% were considered to be of"lower quality." Services were classified as "more important" if they were rated as essential or very important by 79% or more of respondents. Services were rated as "less important" if they received a rating of less than 79%. This classification uses the median ratings for quality and importance to divide the services in half. The quadrants in the figure below show which community facets were given higher or lower importance ratings (right-left) and which had higher or lower quality ratings (up-down). Facets of livability falling closer to a diagonal line from the lower left to the upper right are those where performance ratings are more commensurate with resident priorities. Facets scoring closest to the lower right hand corner of the matrix ( higher in importance and lower in quality) are those that may warrant further investigation to see if changes to their delivery are necessary to improve their performance. This is the key part of this chart on which to focus. Facets falling in the top left hand corner of the chart(lower in importance but higher in quality) are areas where performance may outscore resident priorities, and may be a consideration for lower resource allocation. Parks and recreation °C Natural environment int Median Utilities Health and wellness Safety d j Economy Education, arts, and culture; Community design • Mobility Inclusivity and engagement jr Median GI) 70% 80% 90% Importance 8 The overall quality of life in Tigard Poo l" Fair 1% Quality of life 19% Measuring community livability starts with assessing the quality of life of those who live there, and ensuring that the community is attractive, accessible, and welcoming to all. Good 60% Please rate each of the following aspects of quality of life in Tigard. vs. (% excellent or good) benchmark* Tigard as a place to live ,A. 89% The overall quality of life 81% Please indicate how likely or unlikely you are to do each of the following. (% very or somewhat likely) Recommend living in Tigard to someone who asks N Remain in Tigard for the next five years Please rate each of the following in the Tigard community. (% excellent or good) Overall image or reputation * Comparison to the national benchmark is shown. If no comparison is available,this is left blank. 9 Overall confidence in Tigard government Poor 14% Governance Strong local governments produce results that meet the needs of residents while making the best use of available resources, and are responsive to the present Fair and future needs of the community as a whole. 33% Good 41% Please rate the quality of each of the following services in Tigard. (% excellent or good) benchmark` Overall customer service by Tigard employees 5. Public information services Please rate the following categories of Tigard government performance. (% excellent or good) Treating residents with respect Treating all residents fairly Being honest The overall direction that Tigard is taking Generally acting in the best interest of the community Being open and transparent to the public Informing residents about issues facing the community -" : Overall confidence in Tigard government 10 The job Tigard government does at welcoming resident involvement Similar The value of services for the taxes paid to Tigard Similar Overall, how would you rate the quality of the services provided by each of the following? (°/a excellent or good) The City of Tigard The Federal Government * Comparison to the national benchmark is shown. If no comparison is available,this is left blank. 11 Overall economic health of What impact, if any, do you Tigard think the economy will have on your family income in the next 6 months? Do you think the Economy Poor impact will be: 4% Local governments work together with private Very positive and nonprofit businesses, and with the Fair community at large, to foster sustainable 31% Somewhat ls growth, create jobs, and promote a thriving positive local economy. Good Neutral 39% 53% Somewhat 34 negative Very negative Please rate each of the following aspects of quality of life in Tigard. vs. (% excellent or good) benchmark* Tigard as a place to work Similar Tigard as a place to visit Similar Please rate each of the following characteristics as they relate to Tigard as a whole. (% excellent or good) Overall economic health Please rate each of the following in the Tigard community. (% excellent or good) Overall quality of business and service establishments ' c. Variety of business and service establishments Shopping opportunities Employment opportunities Vibrancy of downtown/commercial area Cost of living Please rate the quality of each of the following services in Tigard. (% excellent or good) Economic development 12 What impact,if any,do you think the economy will have on your family income in the next 6 months?Do you think the impact will be: (%very or somewhat positive) What impact, if any, do you think the economy will have on your family income in the next 6 months? Do you think the impact will be:* Comparison to the national benchmark is shown. If no comparison is available,this is left blank. 13 Overall quality of the transportation system in Tigard Mobility Poor 16% The ease with which residents can move about their communities, whether for commuting, leisure, or recreation, plays a major role in the quality of life for all who live, work, and play in the community. Fair Good 36% 39% Please rate each of the following characteristics as they relate to Tigard as a whole. vs. (% excellent or good) benchmark* Overall quality of the transportation system hX� r � Please also rate each of the following in the Tigard community. (% excellent or good) Ease of walking Similar Ease of travel by bicycle Similar Ease of travel by car Similar Ease of public parking Similar Ease of travel by public transportation Similar Traffic flow on major streets Please indicate whether or not you have done each of the following in the last 12 months. (% yes) Walked or biked instead of driving Carpooled with other adults or children instead of driving alone Used public transportation instead of driving Higher 14 Please rate the quality of each of the following services in Tigard. (% excellent or good) Street cleaning - Bus or transit services , Street lighting Traffic enforcement Sidewalk maintenance Traffic signal timing Snow removal Street repair * Comparison to the national benchmark is shown. If no comparison is available,this is left blank. 15 Overall design or layout of Tigard's residential and commercial areas Poor Community design 11% A well-designed community enhances the quality of life for its residents by encouraging smart land use and zoning, ensuring that affordable housing is accessible to all, and providing access to parks and Fair Good other green spaces. 38% 40% vs. Please rate each of the following aspects of quality of life in Tigard. benchmark* (% excellent or good) Your neighborhood as a place to live =MI Similar Please rate each of the following characteristics as they relate to Tigard as a whole. (% excellent or good) Overall design or layout of residential and commercial areas Similar Please also rate each of the following in the Tigard community. (% excellent or good) Overall appearance Similar Public places where people want to spend time Similar Overall quality of new development Similar Preservation of the historical or cultural character of the community Similar Well-designed neighborhoods Similar Variety of housing options Similar Well-planned residential growth Well-planned commercial growth Similar Availability of affordable quality housing ■ Similar 16 Please rate the quality of each of the following services in Tigard. (% excellent or good) Land use, planning, and zoning 42% Code enforcement 4� Q * Comparison to the national benchmark is shown. If no comparison is available,this is left blank. 17 Overall quality of the utility infrastructure in Tigard Poo ilk Utilities 5% Fair Services such as water, gas, electricity, and internet 21% access play a vital role in ensuring the physical and economic health and well-being of the communities they serve. Good 51% Please rate the quality of each of the following services in Tigard. vs. (% excellent or good) benchmark* Drinking water Higher Power(electric and/or gas) utility Sewer services Garbage collection Similar Utility billing Similar Storm water management Similar Affordable high-speed internet access Similar Please rate each of the following characteristics as they relate to Tigard as a whole. (% excellent or good) Overall quality of the utility infrastructure Similar * Comparison to the national benchmark is shown. If no comparison is available,this is left blank. 18 Overall feeling of safety in Tigard Poo 5% Safety Public safety is often the most important task facing local Fair governments. All residents should feel safe and secure in 23% their neighborhoods and in the greater community, and providing robust safety-related services is essential to residents' quality of life. Good 52% Please rate each of the following characteristics as they relate to Tigard as a whole. vs. (% excellent or good) benchmark* Overall feeling of safety Similar Please rate how safe or unsafe you feel: (% very or somewhat safe) In your neighborhood during the day Similar From fire, flood, or other natural disaster Similar In Tigard's downtown/commercial area during the day Similar From violent crime Similar From property crime Similar Please rate the quality of each of the following services in Tigard. (% excellent or good) Fire services Similar Ambulance or emergency medical services Similar Police/Sheriff services Similar Fire prevention and education Similar Animal control Similar Emergency preparedness (services that prepare the community for Similar natural disasters or other emergency situations) Crime prevention Similar * Comparison to the national benchmark is shown. If no comparison is available,this is left blank. 19 Overall quality of natural environment in Tigard P 2 Natural environment Fair The natural environment plays a vital role in the health 20% and well-being of residents. The natural spaces in which residents live and experience their communities has a direct and profound effect on quality of life. Good 50% Please rate each of the following characteristics as they relate to Tigard as a whole. benchmark* (% excellent or good) Overall quality of natural environment Please also rate each of the following in the Tigard community. (% excellent or good) Air quality Cleanliness of Tigard Similar Water resources Similar Please rate the quality of each of the following services in Tigard. (% excellent or good) Yard waste pick-up Similar Recycling Similar Preservation of natural areas Similar Tigard open space Similar * Comparison to the national benchmark is shown. If no comparison is available,this is left blank. 20 Overall quality of the parks and recreation opportunities Parks and recreation Po "There are no communities that pride themselves on their quality of Fair 4 life, promote themselves as a desirable location for businesses to 17% relocate, or maintain that they are environmental stewards of their natural resources; without such communities having a robust, active system of parks and recreation programs for public use and enjoyment." - National Recreation and Park Association Good 43% Please rate each of the following characteristics as they relate to Tigard as a whole. vs. (% excellent or good) benchmark* Overall quality of parks and recreation opportunities Please also rate each of the following in the Tigard community. (% excellent or good) Availability of paths and walking trails Similar Fitness opportunities Similar Recreational opportunities Similar Please rate the quality of each of the following services in Tigard. (% excellent or good) Tigard parks 111111111 Similar Recreation programs or classes Similar Recreation centers or facilities Similar * Comparison to the national benchmark is shown. If no comparison is available,this is left blank. 21 Overall health and wellness opportunities in Tigard Po 4° 1111 Health and wellness Fair The characteristics of and amenities available in the 24% communities in which people live has a direct impact on the health and wellness of residents, and thus, on their quality of life overall. Good 53% Please rate each of the following characteristics as they relate to Tigard as a whole. vs. (% excellent or good) benchmark* Overall health and wellness opportunities Please also rate each of the following in the Tigard community. (% excellent or good) Availability of affordable quality food Availability of preventive health services Availability of affordable quality health care Availability of affordable quality mental health care ; Please rate the quality of each of the following services in Tigard. (% excellent or good) Health services Please rate your overall health. ((V() excellent or very good) Please rate your overall health. * Comparison to the national benchmark is shown. If no comparison is available,this is left blank. 22 Overall opportunities for education, culture and the arts Education, arts, and culture Poor 9% Participation in the arts, in educational opportunities, and in cultural activities is linked to increased civic engagement, greater social tolerance, and enhanced enjoyment of the local Fair community. 38% Good 40% Please rate each of the following characteristics as they relate to Tigard as a whole. vs. (% excellent or good) benchmark* Overall opportunities for education, culture, and the arts Sina ,� Please also rate each of the following in the Tigard community. (% excellent or good) K-12 education Similar Opportunities to attend special events and festivals Similar Community support for the arts Similar Opportunities to attend cultural/arts/music activities Availability of affordable quality childcare/preschool Adult educational opportunities Please rate the quality of each of the following services in Tigard. (% excellent or good) Public library services* Comparison to the national benchmark is shown. If no comparison is available,this is left blank. 23 Residents' connection and engagement with their community Poor Inclusivity and engagement 14% Inclusivity refers to a cultural and environmental feeling of belonging;residents who feel invited to participate within their communities feel more included,involved,and engaged than those Good who do not. 3 % Fair 5 40% Please rate each of the following aspects of quality of life in Tigard. vs. (% excellent or good) benchmark* Tigard as a place to raise children Similar Tigard as a place to retire Similar Sense of communityv; Similar � Please rate each of the following characteristics as they relate to Tigard as a whole. (% excellent or good) Residents' connection and engagement with their community ;4-4047, Similar Please rate the job you feel the Tigard community does at each of the following. (% excellent or good) Valuing/respecting residents from diverse backgrounds Making all residents feel welcome Attracting people from diverse backgrounds- o Taking care of vulnerable residents (elderly, disabled, homeless, etc.) t {' 24 Please also rate each of the following in the Tigard community. (% excellent or good) Opportunities to volunteer Similar Neighborliness of residents in Tigard Similar Openness and acceptance of the community toward people of diverse Similar backgrounds Opportunities to participate in community matters Similar Opportunities to participate in social events and activities Similar Sense of civic/community pride Similar Comparison to the national benchmark is shown. If no comparison is available,this is left blank. 25 Residents' participation levels Please indicate whether or not you have done each of the following in the last 12 months. (% yes) vs. benchmark* Voted in your most recent local election Contacted the City of Tigard for help or information Volunteered your time to some group/activity ° Watched a local public meeting ° Attended a local public meeting /° Contacted City elected officials to express your opinion /o Campaigned or advocated for a local issue, cause, or candidate !% In general, how many times do you: (% a few times a week or more) Use or check email Access the internet from your cell phoneYkkI. r Access the internet from your home using a computer, laptop, or tablet -- computer Visit social media sites such as Facebook, Twitter, Nextdoor, etc. Shop online i ail' Share your opinions online i initl t *Comparison to the national benchmark is shown.If no comparison is available,this is left blank. 26 Custom questions Below are the complete set of responses to each custom question on the survey. By default, "don't know" responses are excluded, but may be added to the table using the response filter below. Include"don't know" %positive How much of a source,if at all, City website (www.tigard-or.gov) Major Source 43% are each of the following for you getting information about the City government and its Minor Source 30% activities,events,and services? Not A Source 27% Local media outlets (newspaper, Major Source 42% radio, local television) Minor Source 38% Not A Source 21% Government access channel 28 Major Source 4% Minor Source 14% Not A Source 82% City newsletter Major Source 50% Minor Source 111 32% Not A Source 18% City Council meetings and other Major Source 7% public meetings Minor Source 131% Not A Source 62% Talking with City officials and/or City Major Source 8% employees Minor Source 25% 27 Not A Source 66% City communications via social media Major Source 24% (Facebook, Twitter, etc.) Minor Source 30% Not A Source 46% Word-of-mouth Major Source 24% rot, Minor Source 48% Not A Source . 28% Direct mailings (postcards and flyers) Major Source row 43% Minor Source 42% Not A Source ' 15% City wide text messages Major Source , 14% Minor Source 22% Not A Source 64% How important to you,if at all, Address the community's impact on Essential 31% are the following City Council the climate (by making the community Goals? resilient to the impacts of climate change through strategies to mitigate Very important 31% carbon pollution from City operations, and engaging with homeowners and renters to explore additional incentive Somewhat important 23% programs that could reduce the community's impact on the climate. Not at all important 15% Enhance community safety (through Essential 52% additional hiring, increased accountability, and specialized training in crisis intervention and Very important 34% de-escalation for Tigard Police officers) Somewhat important 11% 28 Not at all important 3% Modernize and improve City services Essential 30% (by making progress on the City Facilities Modernization Project to have facilities that are more resilient, Very important 40% safer, and cost-effective with taxpayer dollars for the future and continuing to implement a new citywide software Somewhat important 26% platform to modernize core business systems. Not at all important 5% Reduce houselessness (by supporting Essential 47% outreach and wrap around services through partners, making transitional housing available, and supporting Very important 27% business community to offset impacts. Somewhat important 20% Not at all important 6% 29 National benchmark tables This table contains the comparisons of Tigard's results to those from other communities. The first column shows the comparison of Tigard's rating to the benchmark. Tigard's results are noted as being "higher", "lower" or"similar"to the benchmark, meaning that the average rating given by Tigard residents is statistically similar to or different than the benchmark. The second column is Tigard's "percent positive." Most commonly, the percent positive is the combination of the top two most positive response options (i.e., excellent/good). The third column is the rank assigned to Tigard's rating among communities where a similar question was asked. The fourth column is the number of communities that asked a similar question. The fifth column shows the percentile for Tigard's result--that is what percent of surveyed communities had a lower rating than Tigard. U) a) o w o S c E e N Z U D O ' d Please rate each of Tigard as a place to live Similar 89% 209 346 39 the following aspects of quality of life in Tigard. Your neighborhood as a place to live Similar 87% 146 308 52 Tigard as a place to raise children Similar 79% 218 350 38 Tigard as a place to work Similar 66% 168 342 51 Tigard as a place to visit Similar 45% 231 306 24 Tigard as a place to retire Similar 65% 190 347 45 The overall quality of life Similar 81% 217 364 40 Sense of community Similar 51% 232 315 26 Please rate each of Overall economic health Similar 65% 158 300 47 the following characteristics as they relate to Tigard Overall quality of the transportation system Similar 49% 121 235 48 as a whole. Overall design or layout of residential and commercial areas Similar 51% 195 293 33 Overall quality of the utility infrastructure Similar 75% 66 226 71 30 Please rate each of the following Overall feeling of safety Similar 73% 214 335 36 characteristics as they relate to Tigard as a whole. Overall quality of natural environment Similar 78% 144 302 52 Overall quality of parks and recreation opportunities Similar 79% 110 232 53 Overall health and wellness opportunities Similar 73% 154 295 48 Overall opportunities for education, culture, and the arts Similar 53% 196 297 34 Residents' connection and engagement with their community Similar 46% 157 229 31 Please indicate how Recommend living in Tigard to someone who asks Similar 89% 112 300 63 likely or unlikely you are to do each of the following. Remain in Tigard for the next five years Similar 83% 156 298 47 Please rate how safe In your neighborhood during the day Similar 91% 199 317 37 or unsafe you feel: In Tigard's downtown/commercial area during the day Similar 79% 244 307 20 From property crime Similar 67% 165 237 30 From violent crime Similar 73% 170 237 28 From fire, flood, or other natural disaster Similar 85% 90 227 60 Please rate the job Making all residents feel welcome Similar 66% 120 234 49 you feel the Tigard community does at each of the following. Attracting people from diverse backgrounds Similar 63% 96 231 58 Valuing/respecting residents from diverse backgrounds Similar 70% 62 232 73 Taking care of vulnerable residents (elderly, disabled, Similar 59% 94 228 59 homeless, etc.) Please rate each of Overall quality of business and service establishments Similar 70% 145 302 52 the following in the 31 Please rate each of the following in the Variety of business and service establishments Similar 60% 97 229 58 Tigard community. Vibrancy of downtown/commercial area Similar 42% 175 282 38 Employment opportunities Similar 50% 124 313 60 Shopping opportunities Similar 59% 102 304 66 Cost of living Similar 38% 187 293 36 Overall image or reputation Similar 74% 183 341 46 Please also rate each Traffic flow on major streets Lower 24% 293 316 7 of the following in the Tigard community. Ease of public parkingSimilar 52% 177 280 37 Ease of travel by car Similar 56% 243 310 21 Ease of travel by public transportation Similar 38% 101 282 64 Ease of travel by bicycle Similar 58% 136 310 56 Ease of walking Similar 61% 191 313 39 Well-planned residential growth Similar 45% 137 230 40 Well-planned commercial growth Similar 41% 112 230 51 Well-designed neighborhoods Similar 51% 133 228 42 Preservation of the historical or cultural character of the community Similar 51% 161 227 29 Public places where people want to spend time Similar 58% 149 288 48 Variety of housing options Similar 47% 122 300 59 32 Please also rate each of the following in Availability of affordable quality housing Similar 26% 204 321 36 the Tigard community. Overall quality of new development Similar 58% 128 310 59 Overall appearance Similar 66% 225 320 30 Cleanliness of Tigard Similar 65% 217 317 31 Water resources Similar 60% 104 210 50 Air quality Similar 82% 114 287 60 Availability of paths and walking trails Similar 81% 95 313 69 Fitness opportunities Similar 79% 115 290 60 Recreational opportunities Similar 60% 197 307 36 Availability of affordable quality food Similar 64% 132 283 53 Availability of affordable quality health care Similar 56% 162 293 45 Availability of preventive health services Similar 58% 149 280 47 Availability of affordable quality mental health care Similar 39% 128 283 55 Opportunities to attend cultural/arts/music activities Similar 51% 176 302 42 Community support for the arts Similar 53% 134 227 41 Availability of affordable quality childcare/preschool Similar 41% 153 293 48 K-12 education Similar 57% 194 296 34 Adult educational opportunities Lower 36% 235 288 18 33 Please also rate each of the following in Sense of civic/community pride Similar 44% 178 228 22 the Tigard community. Neighborliness of residents in Tigard Similar 60% 158 289 45 Opportunities to participate in social events and activities Similar 54% 192 298 35 Opportunities to attend special events and festivals Similar 57% 181 291 38 Opportunities to volunteer Similar 60% 196 293 33 Opportunities to participate in community matters Similar 57% 157 294 46 Openness and acceptance of the community toward people Similar 58% 117 311 62 of diverse backgrounds Please indicate Contacted the City of Tigard for help or information Lower 36% 277 316 12 whether or not you have done each of the following in the Contacted City elected officials to express your opinion Similar 10% 264 286 8 last 12 months. Attended a local public meeting Similar 12% 256 290 12 Watched a local public meeting Similar 17% 216 278 22 Volunteered your time to some group/activity Lower 20% 255 293 13 Campaigned or advocated for a local issue, cause, or Similar 10% 264 283 7 candidate Voted in your most recent local election Similar 75% 128 228 44 Used public transportation instead of driving Higher 34% 46 268 83 Carpooled with other adults or children instead of driving Similar 53% 38 285 87 alone Walked or biked instead of driving Similar 65% 89 287 69 Please rate the quality of each of the Public information services Similar 69% 133 302 56 following services in Tigard. 34 Please rate the quality of each of the Economic development Similar 57% 104 297 65 following services in Tigard. Traffic enforcement Similar 52% 244 335 27 Traffic signal timing Similar 41% 266 292 9 Street repair Lower 27% 284 335 15 Street cleaning Similar 62% 183 302 39 Street lighting Similar 58% 213 324 34 Snow removal Lower 38% 235 250 6 Sidewalk maintenance Similar 47% 222 303 27 Bus or transit services Higher 59% 61 273 78 Land use, planning, and zoning Similar 42% 175 305 42 Code enforcement Similar 40% 212 328 35 Affordable high-speed internet access Similar 54% 88 224 61 Garbage collection Similar 81% 157 314 50 Drinking water Higher 88% 36 299 88 Sewer services Similar 84% 95 297 68 Storm water management Similar 72% 133 309 57 Power(electric and/or gas) utility Similar 84% 46 255 82 Utility billing Similar 73% 95 277 66 35 Please rate the quality of each of the Police/Sheriff services Similar 73% 257 357 28 following services in Tigard. Crime prevention Similar 57% 253 334 24 Animal control Similar 63% 198 310 36 Ambulance or emergency medical services Similar 87% 162 304 47 Fire services Similar 92% 173 324 46 Fire prevention and education Similar 66% 229 298 23 Emergency preparedness (services that prepare the community for natural disasters or other emergency Similar 60% 199 300 34 situations) Preservation of natural areas Similar 64% 133 287 54 Tigard open space Similar 60% 156 284 45 Recycling Similar 71% 142 317 55 Yard waste pick-up Similar 75% 117 279 58 Tigard parks Similar 78% 147 313 53 Recreation programs or classes Similar 63% 188 308 39 Recreation centers or facilities Similar 59% 205 296 31 Health services Similar 66% 133 274 51 Public library services Similar 92% 67 309 78 Overall customer service by Tigard employees Similar 77% 155 343 54 Please rate the following categories The value of services for the taxes paid to Tigard Similar 46% 227 348 35 of Tigard government performance. 36 Please rate the following categories The overall direction that Tigard is taking Similar 60% 105 327 68 of Tigard government performance. The job Tigard government does at welcoming resident involvement Similar 53% 131 324 59 Overall confidence in Tigard government Similar 54% 131 296 56 Generally acting in the best interest of the community Similar 58% 123 300 59 Being honest Similar 61% 125 291 57 Being open and transparent to the public Similar 58% 83 234 64 Informing residents about issues facing the community Similar 57% 80 239 66 Treating all residents fairly Similar 70% 57 297 81 Treating residents with respect Similar 75% 62 230 73 Overall, how would The City of Tigard Similar 69% 216 343 37 you rate the quality of the services provided by each of The Federal Government the following? Similar 28% 234 283 17 Please rate how Overall economic health Similar 85% 257 276 6 important, if at all, you think it is for the Tigard community to Overall quality of the transportation system Similar 78% 51 226 77 focus on each of the following in the coming two years. Overall design or layout of residential and commercial areas Similar 75% 183 277 34 Overall quality of the utility infrastructure Similar 85% 201 225 11 Overall feeling of safety Similar 92% 100 277 64 Overall quality of natural environment Similar 79% 150 277 46 Overall quality of parks and recreation opportunities Similar 80% 56 227 75 37 Please rate how important, if at all, Overall health and wellness opportunities Similar 68% 250 277 9 you think it is for the Tigard community to focus on each of the Overall opportunities for education, culture, and the arts Similar 68% 230 276 16 following in the coming two years. Residents' connection and engagement with their community Similar 58% 252 276 8 How much of a City website (www.tigard-or.gov) Null 73% source, if at all, are each of the following for you getting Local media outlets (newspaper, radio, local television) Null 79% information about the City government and its activities, Government access channel 28 Null 19% events, and services? City newsletter Null 82% City Council meetings and other public meetings Null 37% Talking with City officials and/or City employees Null 33% City communications via social media (Facebook, Twitter, Null 54% etc.) Word-of-mouth Null 72% Direct mailings (postcards and flyers) Null 84% City wide text messages Null 35% Address the community's impact on the climate (by making How important to the community resilient to the impacts of climate change Null 62% you, if at all, are the through strategies to mitigate carbon pollution from City op.. following City Enhance community safety (through additional hiring, Council Goals? increased accountability, and specialized training in crisis Null 86% intervention and de-escalation for Tigard Police officers) Modernize and improve City services (by making progress on the City Facilities Modernization Project to have facilities Null 69% that are more resilient, safer, and cost-effective with taxpay.. Reduce houselessness (by supporting outreach and wrap around services through partners, making transitional Null 74% housing available, and supporting business community to .. In general, how many Access the internet from your home using a computer, Similar 91% 176 225 22 times do you: laptop, or tablet computer 38 In general, how many times do you: Access the internet from your cell phone Similar 93% 136 227 40 Visit social media sites such as Facebook, Twitter, Similar 77% 154 226 32 Nextdoor, etc. Use or check email Similar 97% 96 227 58 Share your opinions online Similar 23% 200 227 12 Shop online Similar 56% 106 226 53 Please rate your overall health. Similar 69% 153 283 46 What impact, if any, do you think the economy will have on your family income in the next 6 months? Do you think the Similar 19% 175 285 38 impact will be: 39 Complete set of frequencies This dashboard contains a complete set of responses to each question on the survey. By default, "don't know" responses are excluded, but may be added to the table using the response filter to the right. In some tables, the percentages may not sum to 100%; this is either because the question permitted the respondent to"choose all that apply", or for a question that asked the respondent to select one answer, it is due to the customary practice of rounding values to the nearest whole number. Please rate each of the Tigard as a place to live Excellent 27% N=99 following aspects of quality ofg2% life in Tigard. Good =231 Fair 11% N=40 Poor 0% N=2 Your neighborhood as a place to live Excellent N=116060 44% Good N=164 Fair , 11% N=41 Poor 2% N=9 27% Tigard as a place to raise children Excellent N=74 Good 1111111 52% N=146 Fair . 18% N=49 49 Poor ! 3% N=10 Tigard as a place to work Excellent 16% N=40 50% Good N=128 Fair 27% N=69 Poor 17% N=18 Tigard as a place to visit Excellent 13% N=48 Good 32% N=114 44')/0% N=157 11% Poor N=40 22% Tigard as a place to retire Excellent N=68 43% Good N=134 26% Fair N=81 9% Poor N=29 The overall quality of life Excellent 21%N=80 60% Good N=225 Fair 19% N=71 40 Please rate each of the The overall quality of life Poor 1% following aspects of quality of N=2 life in Tigard. Sense of community Excellent 16% N=58 Good 34% N=124 Fair 39% N=140 i wk Poor ti, 11% N=39 Please rate each of the Overall economic health Excellent 11 following characteristics as N=35 53% they relate to Tigard as a whole. Good N=164 Fair 31% N=95 Poor 4% N=13 Overall quality of the transportation system Excellent 10% N=34 Good 39% N=132 Fair 36% N=122 Poor 16% N=53 Overall design or layout of residential and Excellent 11% commercial areas N=41 Good 40% N=151 Fair Ilk 38% N=143 Poor I11 N=40 Overall quality of the utility infrastructure Excellent 23% N=86 Good al: 51% Iiii N=187 Fair ir 21% N=79 Poor 5% N=18 Overall feeling of safety Excellent 21% N=78 Good 52% N=193 Fair 23% N=85 Poor 5% N=19 Overall quality of natural environment Excellent 27% N=103 Good 50% N=189 Fair 20% N=77 Poor 2% N=6 Overall quality of parks and recreation Excellent 36% opportunities N=132 Good 43% N=160 41 Please rate each of the Overall quality of parks and recreation 17% following characteristics as opportunities Fair N=64 they relate to Tigard as a whole. Poor I 4% I N=14 Overall health and wellness opportunities Excellent I 20% N=65 Good 53% N=174 Fair ® 24% N=79 Poor I4% N=12 Overall opportunities for education, culture, Excellent , 13% 44 and the arts 40% Good 40% N=130 38Fair 126 N=126 Poor ' 9% N=28 Residents'connection and engagement with Excellent ' 11% their community N=34 Good 35% N=110 Fair 40% N=124 Poor 14% N=44 Please indicate how likely or Recommend living in Tigard to someone Very likely 36% unlikely you are to do each of who asks N=133 the following. Somewhat likely 53% N=196 Somewhat unlikely 9° N=34 Very unlikely 1% N=5 Remain in Tigard for the next five years Very likely 52% N=191 Somewhat likely III 31% N=115 Somewhat unlikely , 11% N=40 Very unlikely 16% N=23 Please rate how safe or unsafe In your neighborhood during the day Very safe 68% you feel: =259 Somewhat safe 23% N=86 Neither safe nor unsafe 1 5% N=21 Somewhat unsafe 3% N=13 Very unsafe 0% N=2 In Tigard's downtown/commercial area Very safe NE 43% during the day N=158 Somewhat safe 35% N=130 Neither safe nor unsafe I 13% N=46 Somewhat unsafe 7% N=26 42 Please rate how safe or unsafe In Tigard's downtown/commercial area 2% you feel: during the day Very unsafe N=8 From property crime Very safe 21 N=79 Somewhat safe 46% Nur N=170 Neither safe nor unsafe II16% N=61 Somewhat unsafe , 12% N=46 Very unsafe I 5% N=18 From violent crime Very safe 37% N=136 Somewhat safe IIIP 35% N=128 Neither safe nor unsafe II16% N=60 Somewhat unsafe 18% N=29 Very unsafe31 N=111 From fire, flood, or other natural disaster Very safe 47% N=172 Somewhat safe 37% N=137 Neither safe nor unsafe 12% N=45 Somewhat unsafe 4% N=14 Please rate the job you feel the Making all residents feel welcome Excellent 24% N79 Tigard community does at each 4lap 2% of the following. Good 42% N=139 Fair 28% N=93 Poor 6% N=19 Attracting people from diverse backgrounds Excellent 20% N=61 Good 43% N=131 Fair 23% N=68 Poor 14% N=43 Valuing/respecting residents from diverse Excellent 27% backgrounds N=80 Good 43% N=128 Fair 22% N=66 Poor 8% N=24 Taking care of vulnerable residents (elderly, Excellent 17% 43 disabled, homeless, etc.) 42% Good 42% N=108 Fair 29% N=75 Poor 12% N=32 43 Please rate each of the Overall quality of business and service Excellent 17% following in the Tigard establishments N=60 community. Good 54% ' N=193 Fair ® 27% N=97 Poor I3% N=10 Variety of business and service Excellent 111 19% establishments N=70 Good an 41% N=153 Fair . 35% N=129 Poor I 5% N=20 Vibrancy of downtown/commercial area Excellent 10% N=34 Good 32% N=113 Fair 42% N=148 Poor • 16% N=55 Employment opportunities Excellent , 13% N=30 Good 1137% N=84 Fair i em 37% N=83 Poor , 13% N=30 Shopping opportunities Excellent 111 22% N=83 Good 37% N=136 Fair 32% N=117 Poor 9% N=35 Cost of living Excellent 5% N=17 Good 33% N=123 Fair 1111 34% N=127 Poor 111 28% N=103 Overall image or reputation Excellent , 13% N=48 Good 60% N=218 Fair 24% N=88 Poor I2% N=9 Please also rate each of the Traffic flow on major streets Excellent 4% following in the Tigard N=14 community. Good III 20% N=76 Fair 35% N=132 44 Please also rate each of the Traffic flow on major streets Poor 41% following in the Tigard N=152 community. Ease of public parking Excellent I 12% N=44 Good rm. 39% N=139 Fair 35% L . N=125 Poor ® 14% N=51 Ease of travel by car Excellent 12% N=46 Good 1 in 43% i iii N=162 Fair 35% N=129 Poor 10% N=36 Ease of travel by public transportation Excellent 111 N=26 Good 27% N=62 Fair 40% N=92 Poor 22% N=51 Ease of travel by bicycle Excellent 14% N=35 Good r is 44% I 1111 N=112 Fair 27% N=69 Poor 16% N=41 Ease of walking Excellent 14% N=48 Good IIIII 47% N=161 Fair 26% N=88 Poor ® 14% N=48 Well-planned residential growth Excellent 8% N=21 Good 36% i 4 N=93 Fair 28% N=71 Poor 28% N=73 Well-planned commercial growth Excellent 19% N=22 Good 31% N=72 Fair 39% MINF N=91 Poor II20% N=47 Well-designed neighborhoods Excellent I 9% N=30 Good 42% N=138 45 Please also rate each of the Well-designed neighborhoods Fair 39% following in the Tigard N=128 community. Poor , 11% N=35 Preservation of the historical or cultural Excellent , 15% character of the community N 3 6 Good Ea 37% NW N=90 Fair . 35% N=86 Poor , 14% N=35 Public places where people want to spend Excellent 18% time N=63 Good 40% N=142 Fair 1111 30% N=107 Poor ® 12% N=45 Variety of housing options Excellent 11% N=36 Good 35% N=114 Fair 40% N=129 Poor ® 14% N=47 Availability of affordable quality housing Excellent 5% N=15 Good 21% N=61 Fair 31% N=91 Poor 43% N=128 Overall quality of new development Excellent 12% N=33 Good 46% N=130 Fair 28% N=78 Poor 11115% N=43 Overall appearance Excellent ' 11 N=41 Good 54% N=202 Fair ■ 24% N=89 Poor 11% N=40 Cleanliness of Tigard Excellent 18% N=66 Good 47% N=176 Fair 25% N=95 Poor 10% N=37 Water resources Excellent 21% N=76 46 Please also rate each of the Water resources Good 38% following in the Tigard N=138 community. Fair 30% N=110 Poor 10% N=36 Air quality Excellent 33% N=123 Good 48% N=178 Fair 17% N=61 Poor I2% N=6 Availability of paths and walking trails Excellent 31 N=113 Good 51% N=186 Fair 15% N=56 Poor 3% N=12 Fitness opportunities Excellent 26% N=90 Good L 53% N=180 Fair 16% N=55 Poor 5% N=16 Recreational opportunities Excellent 16% N=58 Good Am 44% al N=156 Fair i 32% N=115 Poor 7% N=25 Availability of affordable quality food Excellent 17% N=61 Good irill47% N=172 Fair III N=104 N=104 Poor 0 8% N=29 Availability of affordable quality health care Excellent 17% N=47 Good 39% N=110 Fair 29% N=82 Poor 15% N=41 Availability of preventive health services Excellent 17% N=42 Good ® 41% N=101 Fair 33% N=81 Poor I10% N=24 47 Please also rate each of the Availability of affordable quality mental Excellent ® 14% following in the Tigard health care N=25 community. Good 25% ..- N3=540/60 35% N=63 Poor 26% N=46 Opportunities to attend cultural/arts/music Excellent I 11% activities N=34 Good Ell 40% N=125 Fair 39% N=123 Poor I10% N=31 Community support for the arts Excellent 11% N=30 Good IIW 41% N=110 Fair 37% N=98 Poor 111% N=29 Availability of affordable quality Excellent 16°!° childcare/preschool N=21 Good ■ 25 N=32 Fair III N=42 N=42 Poor III28% N=36 K-12 education Excellent I15% N=32 Good 42% N=88 Fair ENE_ 36% N=76 Poor I7% N=15 Adult educational opportunities Excellent 19%N=14 Good 1111: 28% N=45 Fair a 40% N=65 Poor F. 24% N=40 Sense of civic/community pride Excellent 10% N=31 Good 34% N=106 Fair 43% N=134 Poor 13% N=41 Neighborliness of residents in Tigard Excellent 19% N=68 Good 40% N=145 Fair 31% N=111 48 Please also rate each of the Neighborliness of residents in Tigard Poor 14% following in the Tigard I N=35 community. Opportunities to participate in social events Excellent II 14% 44 and activities 39% Good ® 39% N=122 Fair lir37% N=116 Poor I9% N=30 Opportunities to attend special events and Excellent r 18% festivals N=59 Good 39% N=126 Fair L. 35% N=115 Poor I 7% N=24 Opportunities to volunteer Excellent ® 18% N=43 Good 1.1 42% N=98 Fair III32% N=75 Poor I8% N=18 Opportunities to participate in community Excellent II 18% N43 matters 38% Good 38% N=91 Fair lir34% N=82 Poor I 9% N=21 Openness and acceptance of the community Excellent 11121% toward people of diverse backgrounds N=60 Good 37% N=102 Fair 33% N=91 Poor I9% N=26 Please indicate whether or not Contacted the City of Tigard for help or No 64% :.., =241 you have done each of the information 36% following in the last 12 months. Yes N=136 Contacted City elected officials to express No 90% your opinion N=340 Yes 10% N=37 Attended a local public meeting No 88% N=331 Yes 12% N=43 Watched a local public meeting No 83% N=313 Yes 17% N=65 Volunteered your time to some group/activity No 81% N=305 Yes 19% N=74 49 Please indicate whether or not Campaigned or advocated for a local issue, No � 2 you have done each of the cause, or candidate ' following in the last 12 months. Yes loo/° N=36 Voted in your most recent local election No 25% N=93 Yes 75% N=283 Used public transportation instead of driving No 67 R`T=252 Yes 33% N=126 Carpooled with other adults or children No 48% N=180 instead of driving alone 52% Yes N=198 Walked or biked instead of driving No 36% N=135 Yes 64% N=242 Please rate the quality of each Public information services Excellent 1613/0 N=40 of the following services in 53% Tigard. Good N=133 Fair 25% N=63 Poor 6% N=16 Economic development Excellent 14% N=31 Good 43% N=91 Fair 37% N=78 Poor 6% N=14 Traffic enforcement Excellent 12% N=37 Good 40% N=126 Fair 30% N=95 Poor 18% N=57 Traffic signal timing Excellent 7% N=24 Good 34% N=124 Fair 32% N=115 Poor 27% N=96 Street repair Excellent ' S% N=19 Good ® 21% N=79 Fair ■ 31 N=115 42% Poor ® N=156 Street cleaning Excellent ® 15% N=54 50 Please rate the quality of each Street cleaning Good F 46% of the following services in N=164 Tigard. Fair 25% N=90 Poor '< 13% N=48 Street lighting Excellent p'` 9% N=32 Good I 50% N=186 Fair 29% t N=107 Poor 1; 13% N=48 Snow removal Excellent 10% N=33 Good 28% N=89 Fair 36% N=116 26% Poor N=83 Sidewalk maintenance Excellent I 9% N=29 Good im 38% N=123 Fair 32% N=104 Poor . 22% N=71 Bus or transit services Excellent , 14% N=32 Good IIIII 45% N=108 Fair 31% N=73 Poor I10% N=25 Land use, planning, and zoning Excellent I9% N=19 Good Ilk33% N=73 Fair 34% N=75 Poor 24% E_ N=53 Code enforcement Excellent 18% N=17 Good 33% N=74 Fair 34% , . N=76 Poor 1 26% :: N=60 Affordable high-speed internet access Excellent ilia PR 21% N=69 Good 33% N=108 Fair 25% N=83 Poor 20% N=67 51 Please rate the quality of each 36% of the following services in Garbage collection Excellent N=134 Tigard. 45% Good N=167 Fair 14% N=50 Poor 5% N=19 Drinking water Excellent 42% N=156 Good 46% iliairogia, N=172 Fair I 8% N=29 Poor 4% N=16 Sewer services Excellent 35% N=119 Good 49% kN=169 Fair 13% N=46 Poor 3% N=11 Storm water management Excellent 28% N=95 Good 44% N=148 Fair 19% N=64 Poor 9% N=30 34% Power(electric and/or gas) utility Excellent N=124 Good 51% N=188 Fair 14% N=53 Poor 1% N=5 Utility billing Excellent 24% N=88 Good 49% N=177 Fair 21% N=76 Poor 6% N=22 Police/Sheriff services Excellent 25% N=74 Good 49% N=149 Fair 20% N=59 Poor 7% N=20 Crime prevention Excellent 12% N=32 Good 45% N=124 Fair 31% N=85 52 Please rate the quality of each Crime prevention Poor 13% of the following services in N=35 Tigard. Animal control Excellent 16% N=33 Good 47% N=99 Fair 131% N=66 Poor 5% N=11 Ambulance or emergency medical services Excellent38% N=90 Good 11111 49% N=117 Fair 12% N=28 Poor 1% N=2 Fire services Excellent ini42% N=100 Good 50% �. N=120 Fair 8% N=19 Fire prevention and education Excellent 25% N=44 Good ow 41% MIL N=72 Fair 29% N=51 Poor 5% N=8 Emergency preparedness (services that Excellent iti18% prepare the community for natural disasters N=37 or other emergency situations) Good ow 41% IMF N=86 Fair III26% N=55 Poor 14% N=30 Preservation of natural areas Excellent 22% N=64 Good 42% N=124 Fair 22% N=66 Poor ir15% N=43 Tigard open space Excellent 20% N=61 Good i39% N=119 Fair 28% N=85 Poor 13% N=40 Recycling Excellent 29% N=105 Good 42% N=150 Fair 22% N=80 53 Please rate the quality of each Recycling Poor 7% of the following services in N=24 Tigard. Yard waste pick-up Excellent 32% N=102 Good 43% N=137 Fair , 18% rilli6 N=56 Poor I 8% N=24 Tigard parks Excellent 36% N=131 Good ii42% N=153 Fair 22% N=79 Poor 1 N=3 Recreation programs or classes Excellent 21 N=45 Good 42% N=91 Fair 1. 29% N=63 Poor 8% N=17 Recreation centers or facilities Excellent 21% N=52 Good 38% N=94 Fair 29% N=73 Poor 12% N=30 Health services Excellent 20% N=48 Good 46% N=108 Fair 26% N=61 Poor 8% N=18 Public library services Excellent 51% N=174 Good ® 40% N=136 Fair 18% N=27 Poor 10% N=2 Overall customer service by Tigard Excellent IL 32% employees N=85 Good an 45% N=119 Fair 21% N=56 Poor ! 3% N=7 Please rate the following The value of services for the taxes paid to Excellent 8% categories of Tigard Tigard N=26 government performance. Good 38% N=123 54 Please rate the following The value of services for the taxes paid to 37% categories of Tigard Tigard Fair N=120 government performance. 17% Poor N=55 The overall direction that Tigard is taking Excellent 17% N=53 Good 43% N=138 Fair 32% N=102 Poor 9% N=28 The job Tigard government does at Excellent 16% welcoming resident involvement N=41 Good 37% N=94 Fair 32% N=81 Poor ® 15% N=38 Overall confidence in Tigard government Excellent I 12% N=40 Good kit41% N=131 Fair IP 33% N=106 Poor 14% N=45 Generally acting in the best interest of the ExcellentPP 16% community N=51 Good 41% N=131 Fair 29% N=92 Poor 13% N=43 Being honest Excellent 19% N=50 Good 42% N=112 Fair 22% N=59 Poor 16% N=44 Being open and transparent to the public Excellent 18% N=48 Good 40% ME N=106 Fair 27% N=71 Poor 15% N=39 Informing residents about issues facing the Excellent I 16% community 41% Good Ili41% N=124 Fair 29% N=866 Poor PR14% N=44 Treating all residents fairly Excellent 23% N=56 55 Please rate the following Treating all residents fairly Good 46% categories of Tigard N=112 government performance. Fair 23% N=54 Poor 8% N=19 Treating residents with respect Excellent 26% N=70 Good 49% N=131 Fair 19===52 % Poor 16 Overall, how would you rate the The City of Tigard Excellent NNN 136% % i air quality of the services provided 47 by each of the following? Good 65°90 N=194 Fair • 27% N=98 Poor r 5% N=18 The Federal Government Excellent 4% 1, N=13 Good 11124% N=83 Fair 44% N=150 Poor 29% N=99 Please rate how important, if at Overall economic health Essential 35% LAIall, you think it is for the Tigard N=127 community to focus on each of Very important 50% the following in the coming two N=183 years. Somewhat important I 15% N=54 Overall quality of the transportation system Essential 37% N=139 Very important IMP 41% N=153 Somewhat important II20% N=76 Not at all important I 2% N=6 Overall design or layout of residential and Essential 27% commercial areas N=100 Very important ilia 48% ,: N=179 Somewhat important 24% N=89 Not at all important 12% N=7 Overall quality of the utility infrastructure Essential 40% N=150 Very important 45% IL N=169 Somewhat important 11% N=42 Not at all important I4% N=13 Overall feeling of safety Essential 58% N=218 56 Please rate how important, if at Overall feeling of safety Very important 34% all, you think it is for the Tigard N=127 community to focus on each of 7°!° the following in the coming two Somewhat important N=26 years. Not at all important 1% N=3 Overall quality of natural environment Essential 39% N=146 Very important ippr 40°!° N=150 Somewhat important 19°!O N=72 3 1% Not at all important I N=4 Overall quality of parks and recreation Essential 39% opportunities N=148 Very importantRpm 41°!° f N=153 Somewhat important 17% N=66 Not at all important 2% N=9 Overall health and wellness opportunities Essential 21% N=78 Very important 48% N=177 Somewhat important 26`1/0 N=98 Not at all important 5% N=18 Overall opportunities for education, culture, Essential 25% and the arts N=95 Very important 43% N=162 Somewhat important 27% N=101 Not at all important 5% N=19 Residents'connection and engagement with Essential 23% N85 their community Very important 36% N=135 Somewhat important 37% N=140 Not at all important 4% N=17 How much of a source, if at all, City website (www.tigard-or.gov) Major Source 43% are each of the following for N=160 30% you getting information about Minor Source N=110 the City government and its 27% activities, events, and services? Not A Source N=101 Local media outlets (newspaper, radio, local Major Source 42% television) N=156 Minor Source 38% N=141 Not A Source 21% N=77 Government access channel 28 Major Source 4% N=16 Minor Source 14% N=53 57 How much of a source, if at all, Government access channel 28 82% Not A Source are each of the following for N=303 you getting information about 50% City newsletter Major Source N 185 the City government and its activities, events, and services? 32% Minor Source N=121 Not A Source 18% N=67 7% City Council meetings and other public Major Source N=25 meetings 31% Minor Source N=115 Not A Source 62% N=232 Talking with City officials and/or City Major Source N=3311 employees 25% Minor Source N=94 Not A Source 66% N=247 24% City communications via social media Major Source N=90 (Facebook, Twitter, etc.) 30% Minor Source N=113 Not A Source 46% N=171 Word-of-mouth Major Source 24% N=91 Minor Source 48% N=178 Not A Source 28% N=103 Direct mailings (postcards and flyers) Major Source 43% N=162 Minor Source all 42% N=157 Not A Source I 15% N=58 City wide text messages Major Source 14% N=53 Minor Source I22% N=81 Not A Source 64% N=240 How important to you, if at all, Address the community's impact on the Essential 31% N=117 are the following City Council climate (by making the community resilient to 31% Goals? the impacts of climate change through Very important N=117 strategies to mitigate carbon pollution from 23% City operations, and engaging with Somewhat important N_87 homeowners and renters to explore , 15% additional incentive programs that could red.. Not at all important N=57 52% Enhance community safety(through Essential N=198 additional hiring, increased accountability, 34% and specialized training in crisis intervention Very important N=127 and de-escalation for Tigard Police officers) 11% Somewhat important N=42 Not at all important I3% N=10 Modernize and improve City services (by Essential 30% f N=113 58 I IC How important to you, if at all, IMod'ernizat on Project�to have facilities that Very important 40% are the following City Council N=149 are more resilient, safer, and cost-effective Goals? with taxpayer dollars for the future and Somewhat important 26% 7 continuing to implement a new citywide 5% software platform to modernize core busine.. Not at all important N=19 Reduce houselessness (by supporting Essential k47% outreach and wrap around services through sirmaK N-17°8 partners, making transitional housing Very important ■ 27/° available, and supporting business N=101 community to offset impacts. Somewhat important 11120% N=74 Not at all important i6% N=24 In general, how many times do Access the internet from your home using a Several times a day .$0% you: computer, laptop, or tablet computer =297 Once a day I9% N=33 A few times a week I3% N=10 Every few weeks 3% N=13 Less often or never 5% N=20 Access the internet from your cell phone Several times a day 86% N=316 Once a day 4% N=15 A few times a week 3% N=10 Every few weeks 1 N=3 Less often or never 6% N=22 Visit social media sites such as Facebook, Several times a day 51% N=190 Twitter, Nextdoor, etc. 17% Once a day N=63 A few times a week I 9% N=33 Every few weeks I3% N=12 Less often or never 19% N=72 Use or check email Several times a day 79% ---r:' N=294 Once a day 16% N=59 A few times a week 2% N=8 Every few weeks 2% N=7 Less often or never 1% N=3 Share your opinions online Several times a day 10% N=37 Once a day 3% N=12 A few times a week g% N=33 Every few weeks 17% N=61 59 In general, how many times do Share your opinions online 60% you: Less often or never N=220 Shop online Several times a day 10% N=37 Once a day I7% N=25 A few times a weekIIII 39% N=140 Every few weeks 320,. N=116 Less often or never 12% N=45 Please rate your overall health. Excellent 26% N=96 Very good 43% N=159 Good 19% N=71 Fair 10% '` N=38 Poor 1% N=3 What impact, if an doyou think the Very3% P y, positive N=13 economy will have on your family income in 15% the next 6 months? Do you think the impact Somewhat positive N=57 will be: Neutral 39% N=146 Somewhat negative34% F N=127 Very negative 27 N=27 60 Methods (open participation) As part of its participation in The National Community SurveyTM (The NCSTM), the City of Tigard conducted a survey of 381 residents. Survey invitations were mailed to randomly selected households and data were collected from April 25, 2023 to June 6, 2023. The results from this main survey effort represent the most robust estimate of your residents' opinions. After the above data collection period was underway, a link to an online open participation survey was publicized by the City of Tigard. The open participation survey was identical to the probability sample survey with two small updates; it included a question at the beginning confirming the respondent lives within Tigard, and also a question about where they heard about the survey. The open participation survey was open to all city residents and became available on May 23, 2023. The survey remained open for two weeks and there were 19 responses. The open participation survey data were not collected through a random sample and it is unknown who in the community was aware of the survey; therefore, a level of confidence in the representativeness of the sample cannot be estimated. Due to limited response, the results were not statistically weighted. 61 Open participation survey results This dashboard contains a complete set of responses to each question on the open participation survey. By default, "don't know" responses are excluded, but may be added to the table using the response filter to the right. In some tables, the percentages may not sum to 100%; this is either because the question permitted the respondent to"choose all that apply", or for a question that asked the respondent to select one answer, it is due to the customary practice of rounding values to the nearest whole number. Please rate each of the Tigard as a place to live Excellent 5=N N=5 following aspects of quality of 68% life in Tigard. Good N=13 Fair 5% N=1 Your neighborhood as a place to live Excellent 11.111, 53% N=10 Good IIII 37% N=7 Fair 11 N=2 Tigard as a place to raise children Excellent 35% N=6 Good 59% N=10 Poor 6% N=1 Tigard as a place to work Excellent 33% N=4 Good 33% N=4 Fair 25% N=3 Poor 8% N=1 Tigard as a place to visit Excellent 11% N=2 Good 44% N=8 Fair 39% N=7 Poor 6% N=1 Tigard as a place to retire Excellent 31% N=5 Good 11 31% N=5 Fair Pi 25% N=4 Poor 13% N=2 Sense of community Excellent 26% N=5 Good 32% N=6 Fair 26% N=5 Poor 16% N=3 Please rate each of the Overall quality of parks and recreation Excellent 37% following characteristics as opportunities 3% they relate to Tigard as a whole. Good 53% N=10 Fair ® 11% N=2 Overall opportunities for education, culture, Excellent ® 11% �.�J 11...E ....1. N=2 62 Please rate each of the Overall opportunities for education, culture, Good 58% following characteristics as and the arts N=11 they relate to Tigard as a whole. Fair 26% N=5 Poor 5% N=1 Residents'connection and engagement with Excellent 21% N=4 their community 42% Good N=8 Fair 26% N=5 Poor 11 N=2 Please indicate how likely or Recommend living in Tigard to someone who Very likely 53% unlikely you are to do each of asks N=10 the following. Somewhat likely 42% N=8 Very unlikely 5% N=1 Remain in Tigard for the next five years Very likely 68% N=13 Somewhat likely 26% N=5 Very unlikely 5% N=1 Please rate how safe or unsafe In your neighborhood during the day Very safe 63% N=12 you feel: Somewhat safe 32% N=6 Neither safe nor unsafe I 5% N=1 In Tigard's downtown/commercial area during Very safe 63% N2 the day 21% Somewhat safe N=4 N=4 Neither safe nor unsafe 16% N=3 From property crime Very safe 21% N=4 Somewhat safe 58% N=11 Neither safe nor unsafe 5% N=1 Somewhat unsafe 16% N=3 From violent crime Very safe 53% N=10 Somewhat safeLam 32% N=6 Neither safe nor unsafe ' S% N=1 Somewhat unsafe 5% N=1 Very unsafe I 5% N=1 From fire, flood, or other natural disaster Very safe 32% N=6 Somewhat safe 42% N=8 11% Neither safe nor unsafe t N=2 N=2 Somewhat unsafe 16% N=3 63 Please rate the job you feel the Making all residents feel welcome Excellent 32% N=6 Tigard community does at each 42% of the following. Good N=8 Fair 21% N=4 Poor 5% N=1 Attracting people from diverse backgrounds Excellent 33% N=5 Good 40% N=6 Fair 27% N=4 Valuing/respecting residents from diverse Excellent 33% backgrounds N=6 Good 50/o N=9 Fair 17% N=3 Taking care of vulnerable residents(elderly, Excellent 13% disabled, homeless, etc.) 0% Good 50% N=8 Fair 31% N=5 Poor 6% N=1 Please rate each of the Vibrancy of downtown/commercial area Excellent 11% N=2 following in the Tigard 44% community. Good N=8 Fair 28% N=5 Poor 17% N=3 Employment opportunities Good 36% N=4 Fair 45% N=5 Poor 18% N=2 Shopping opportunities Excellent 24% N=4 Good 35% N=6 Fair 41% N=7 Please also rate each of the Traffic flow on major streets Good 28% N=5 following in the Tigard ° 44/° community. Fair N=8 Poor 28% .•. N=5 17% Ease of public parking Excellent N=3 Good 39% N=7 Fair 17% N=3 Poor 28% N=5 Well-planned residential growth Good 31% N=5 64 Please also rate each of the Well-planned residential growth 44% following in the Tigard Fair N=7 community. 25% Poor N=4 Well-planned commercial growth Good 47% N=7 Fair 47% N=7 Poor 7% N=1 Well-designed neighborhoods Good 41% N=7 Fair 35% N=6 Poor 24% N=4 Preservation of the historical or cultural Excellent 6% character of the community 3% Good 63% N=10 Fair 31% N=5 Public places where people want to spend Excellent 17% time N=3 Good 50% N=9 Fair 33% N=6 Variety of housing options Excellent 6% N=1 Good 31% N=5 Fair 31% N=5 Poor 31% N=5 Availability of affordable quality housing Good 6% N=1 Fair 44% N=7 Poor 50% N=8 Cleanliness of Tigard Excellent 16% N=3 Good 47% N=9 Fair 37% N=7 Air quality Excellent 28% N=5 Good 56% N=10 Fair 17% N=3 Availability of paths and walking trails Excellent 11% N=2 Good 44% N=8 Fair 33% N=6 Poor 11% N=2 Recreational opportunities Excellent 11 N=2 65 Please also rate each of the Recreational opportunities Good 56% following in the Tigard N=10 community. 28% Fair N=5 Poor I6% N=1 Availability of affordable quality food Excellent , 11% N=2 Good MP 58% N=11 Fair 32% N=6 Availability of affordable quality health care Excellent Ig% N=1 Good ME 44% N=8 Fair 44% N=8 Poor 6% N=1 Availability of preventive health services Excellent I 14% N=2 Good F MI 43% N=6 Fair Poor 36% mib N=5 7% N=1 Availability of affordable quality mental health Excellent 1t 9% care N=1 Good 1 9% N=1 Fair 27% N=3 Poor 55% N=6 Opportunities to attend cultural/arts/music Excellent ' =51 activities N=1 Good 58% N=11 Fair III 21% N=4 Poor 16% N=3 Community support for the arts Excellent ll 11% N=2 Good 56% '` N=10 Fair It 22% N=4 Poor I 11% N=2 Availability of affordable quality Good I 11% childcare/preschool N=1 Fair 111111 44% N=4 Poor 44% N=4 K-12 education Excellent I 7% N=1 Good 60% N=9 Fair III 20% N=3 66 Please also rate each of the K-12 education Poor 13% following in the Tigard N=2 community. Adult educational opportunities Good 18% N=2 Fair 64% N=7 Poor 18% N=2 Sense of civic/community pride Excellent 111 11% N=2 47% Good N=9 Fair 32% N=6 Poor 11% N=2 Neighborliness of residents in Tigard Excellent 26% N=5 Good 42% N=8 Fair 26% N=5 Poor 5% N=1 Opportunities to participate in social events Excellent 11 and activities 8% Good 68% N=13 Fair 21% N=4 Opportunities to attend special events and Excellent 26% festivals N=5 Good 63% N=12 Fair 11% N=2 Opportunities to volunteer Excellent 19% N=3 Good 69% N=11 Fair 13% N=2 Opportunities to participate in community Excellent 2$% matters N=5 Good 61% N=11 Fair I 6% N=1 Poor i 6% N=1 Openness and acceptance of the community Excellent 36% toward people of diverse backgrounds N o Gmik ood 50% N=7 Poor ® 14% N=2 Please indicate whether or not Campaigned or advocated for a local issue, No 11111 37% you have done each of the cause, or candidate N-7 following in the last 12 months. Yes 63% N=12 Voted in your most recent local election No 11% N=2 Yes 7 67 Please indicate whether or not Carpooled with other adults or children No 50% you have done each of the instead of driving alone N=9 following in the last 12 months. Yes 50% N=9 Walked or biked instead of driving No 53% N=10 Yes 47% N=9 Please rate the quality of each Public information services Excellent 44% of the following services in N=8 Tigard. Good 33% N=6 Fair 17% N=3 Poor 6% N=1 Economic development Excellent 20% N=3 Good 47% N=7 Fair 33% N=5 Traffic enforcement Excellent 6% N=1 Good 61% N=11 Fair 28% N=5 Poor 6% N=1 Traffic signal timing Excellent ■ 22% N=4 Good 28% N=5 Fair 39% N=7 Poor , 11% N=2 Street repair Excellent I 11% N=2 Good . 26% N=5 Fair 26% N=5 Poor 37% N=7 Street cleaning Excellent 26% N=5 Good 37% N=7 Fair 26% N=5 Poor 11% N=2 Street lighting Excellent 11% N=2 Good 42% N=8 Fair 37% N=7 Poor 11% N=2 Snow removal Excellent 13% N=2 68 Please rate the quality of each Snow removal 40% of the following services in Good N=6 Tigard. 27% Fair N=4 Poor 20% N=3 Sidewalk maintenance Good 44% N=7 Fair 31% N=5 Poor 25% N=4 Bus or transit services Excellent 21 N=3 Good 7% N=1 Fair 50% N=7 Poor 21% N=3 Land use, planning, and zoning Excellent 7% N=1 Good 53% N=8 Fair . 27% N=4 Poor ■ 13% N=2 Affordable high-speed internet access Excellent , 12% N=2 Good 71% N=12 Fair 6% N=1 Poor 12% N=2 Garbage collection Excellent 26% N=5 Good N=12 Fair t5% N=1 Poor I 5% N=1 Drinking water Excellent 42% N=8 Good 47% N=9 Fair 5% N=1 Poor 5% N=1 Sewer services Excellent 47% N=9 Good 42% N=8 Fair 5% N=1 Poor 5% N=1 Power(electric and/or gas)utility Excellent 47% N=9 Good 37% N=7 69 Please rate the quality of each Power(electric and/or gas)utility Fair 11% of the following services in N=2 Tigard. N Poor I 5% =1 Utility billing Excellent 42% N=8 Good 37% N=7 Fair , 11% N=2 Poor , 11% N=2 Police/Sheriff services Excellent El 18% N=3 Good ENE 71% N=12 Fair , 12% N=2 Crime prevention Excellent I 11% N=2 Good 61% N=11 Fair II 17% N=3 Poor , 11% N=2 Animal control Excellent 1 10% N=1 Good mob 60% N=6 Fair 10% N=1 Poor 20% N=2 Ambulance or emergency medical services Excellent 25% N=3 Good 67% N=8 Poor 8% N=1 Fire services Excellent 1111 53% N=9 Good 41% N=7 Poor I 6% N=1 Fire prevention and education Excellent I9% N=1 Good 64% N=7 Fair II 18% N=2 Poor I9% N=1 Emergency preparedness(services that Excellent 16(1/0 prepare the community for natural disasters or N o1 other emergency situations) Good 63% N=10 Fair III 25% N=4 Poor I6% N=1 Tigard open space Excellent 17% y. N=3 70 Please rate the quality of each Tigard open space Good 50% of the following services in N=9 Tigard. 33% Fair11111 N=6 Recycling Excellent II 16% N=3 Good 47% N=9 Fair 21% N=4 Poor li 16% N=3 Yard waste pick-up Excellent II 17% N=3 Good 50% N=9 Fair 33% N=6 Tigard parks Excellent 47% N=9 Good 42% N=8 Fair 11% N=2 Recreation programs or classes Excellent MI 23% N=3 Good IMO 62% N=8 Fair ■ 15% N=2 Recreation centers or facilities Excellent I8% Ni= Good I 15% N=2 Fair 11111 38% N=5 Poor NM 38% N=5 Health services Excellent I 8% N=1 Good 62% N=8 Fair 23%3 N=3 Poor 18% N=1 Public library services Excellent 68% N=13 Good Ell 32% N=6 Please rate the following The value of services for the taxes paid to Excellent ni 32% categories of Tigard Tigard N=6 government performance. Good all 37% N=7 Fair ® 21% N=4 Poor I 11% N=2 The overall direction that Tigard is taking Excellent 11.11 32% N=6 Good imm 58% N=11 Poor , 11% N=2 71 Please rate the following The job Tigard government does at welcoming Excellent =" 53% categories of Tigard resident involvement N=10 government performance. Good MB 37% N=7 Fair 5% N=1 Poor 5% N=1 Overall confidence in Tigard government Excellent 32% N=6 Good 53% N=10 Fair I5% N=1 Poor , 11 0/0 N=2 Generally acting in the best interest of the Excellent IN 37% community N 7 Good IMP 47°7 7°/° N=9 Fair I 5% N=1 Poor 1 11% N=2 Being honest Excellent ME % N=8 Good 44% N=8 Fair6% ,-1 N=1 Poor 6% N=1 Being open and transparent to the public Excellent 47% N=9 Good 42% N=8 Fair 5% N=1 Poor 5% N=1 Informing residents about issues facing the Excellent 26% community F N=5 Good 58% N=11 Fair r11% N=2 Poor 5% N=1 Treating all residents fairly Excellent 38% N=6 Good 56% N=9 Poor 6% N=1 Treating residents with respect Excellent 39% N=7 Good mi 50% N=9 Fair 11% N=2 Overall, how would you rate the The City of Tigard Excellent V 32% quality of the services provided N=6 by each of the following? Good 58% N=11 72 Overall, how would you rate the The City of Tigard Poor 11% quality of the services provided N=2 by each of the following? The Federal Government Excellent 11 N=2 Good 22% iiik N=4 Fair 56% MIR N=10 Poor I 11°!° N=2 Please rate how important, if at Overall quality of parks and recreation Essential I 16% you think it is for the Tigard o N=3 all, g opportunities lipcommunity to focus on each of Very important 53%N=10 the following in the coming two 32% years. Somewhat important N=6 Overall opportunities for education, culture, Essential I5°!° and the arts N=1 Very important 47°!° N=9 Somewhat important11111 37% N=7 Not at all important N=2 N=2 Residents'connection and engagement with Essential 21 NM N=4 their community 47°!° Very important MP N=9 Somewhat important ® 32°!° N=6 How much of a source, if at all, City website (www.tigard-or.gov) Major Source 50% are each of the following for 4°! getting you g g information about Minor Source Mr 44%N-8 the City government and its 6°!° activities,events, and services? Not A SourceI N=1 Local media outlets(newspaper, radio, local Major Source ® 16% television) N=3 Minor Source 53°!° N=10 Not A SourceIL 32% N=6 Government access channel 28 Minor Source ■ 16% N=3 Not A Source IIIIIIIIIIr6° City newsletter Major Source 42°!° N=8 Minor Source 47% N=9 Not A Source 11% N=2 City Council meetings and other public Major Source 26% meetings N=5 Minor Source 37°!° N=7 Not A Source 37% N=7 Talking with City officials and/or City Major Source 26% employees 6% Minor Source 26% N=5 Not A Source 47% N=9 73 How much of a source, if at all, 84% City communications via social media Major Source are each of the following for N=16 you getting information about (Facebook,Twitter, etc.) 110/0 the City government and its Minor Source N=2 activities,events, and services? 5% Not A Source N=1 Word-of-mouth Major Source 16% N=3 Minor Source 47% N=9 Not A Source 37% N=7 Direct mailings (postcards and flyers) Major Source 21% N=4 Minor Source 58% N=11 Not A Source 11121% N=4 City wide text messages Major Source I 16% N=3 Minor Source . 16% N=3 Not A Source 68% N=13 How important to you, if at all, Address the community's impact on the Essential 53% N=10 are the following City Council climate(by making the community resilient to 16% Goals? the impacts of climate change through Very important N=3 strategies to mitigate carbon pollution from 21% City operations, and engaging with Somewhat importantiiii N=4 homeowners and renters to explore additional 11% incentive programs that could reduce the co.. Not at all importantI N=2 47% Enhance community safety(through additional Essential N=9 hiring, increased accountability, and N specialized training in crisis intervention and Very important 42% de-escalation for Tigard Police officers) 1 1 °8 Somewhat important N=2 Modernize and improve City services (by Essential 26% making progress on the City Facilities N Modernization Project to have facilities that Very important 53/° N=10 are more resilient, safer, and cost-effective ® 16% with taxpayer dollars for the future and Somewhat important N=3 continuing to implement a new citywide 5% software platform to modernize core busines.. Not at all important N=1 Reduce houselessness (by supporting Essential 63% =12 outreach and wrap around services through N partners, making transitional housing availabl.. Very important 37/o N=7 What method(s), if any, have you used to I have not contacted the .. i2 iii provide feedback or engage with the City in N o the past 12 months? (Please select all that In-person community mee..111111 37%7 apply) N o City council meetings 26% N=5 Serve on City committees... 26% N=5 Email Ell 42 N=8 Phone call04 16% N=3 Nextdoor(private neighbo.. 16% q N=3 74 What method(s), if any, have you used to 53% provide feedback or engage with the City in Social media channels(F.. N=10 the past 12 months? (Please select all that Use the feedback forum o..® 26% apply) N=5 Some other way 5% N=1 Online civic engagement.. 21% N=4 What is your current employment status? Employed full-timeMEP 47% N=9 Unemployed 11% N=2 Employed part-time 16% N=3 Other • 5% N=1 Retired 21% N=4 In general, how many times do Access the internet from your home using a Several times a day you: computer, laptop, or tablet computer 5% Once a day N=1 A few times a week 11% N=2 Access the internet from your cell phone Several times a day Visit social media sites such as Facebook, Several times a day Twitter, Nextdoor, etc. 161°6 Once a day N=3 Use or check email Several times a day N=17 Once a day 11% N=2 Share your opinions online Several times a day 26% N=5 A few times a week 21 N=4 Every few weeks 37 ° N=7 Less often or never 16% N=3 Shop online Several times a day , 11% N=2 5% Once a day N=1 A few times a week 53% N=10 Every few weeks 26% N=5 Less often or never 5% N=1 Please rate your overall health. Excellent 33% N=6 Very good 44% N=8 Good 17% N=3 Fair 6% N=1 What impact, if any, do you think the economy Somewhat positive 21% will have on your family income in the next 6 Zoo months? Do you think the impact will be: Neutral N=8 75 will have on your family income in the next 6 37% Somewhat negative months? Do you think the impact will be: N=7 How many years have you lived in Tigard? 2-5 years 16% N=3 6-10 years N=7°%° 11-20 years 26% N=5 More than 20 years 21% N=4 Which best describes the building you live in? Single-family detached ho.. 89% N=17 Townhouse or duplex(ma.. 5% N=1 Condominium or apartme.. ` 5% N=1 Do you rent or own your home? Rent 11% N=2 Own 89% N=17 About how much is your monthly housing cost $300 to$599 11% for the place you live (including rent, mortgage N pyment, property tax, property insurance and $600 to$999 I 16%3 homeowners'association (HOA)fees)? N=3 $1,000 to$1,499 11% N=2 $1,500 to$2,499 42% N=8 $2,500 to$3,999 I 16% N=3 $7,000 to$9,999 15% N=1 Do any children 17 or under live in your No 56% household? N=10 Yes 44% N=8 Are you or any other members of your No 74% household aged 65 or older? N=14 Yes 26% N=5 How much do you anticipate your household's Less than $25,000 6% total income before taxes will be for the N=1 current year? (Please include in your total $50,000 to$74,999 11% income money from all sources for all persons N ° 17% living in your household.) $75,000 to$99,999 N=3 $100,000 to$149,999 17% N=3 $150,000 to$199,999 22% N=4 $200,000 to$299,999 22% N=4 $300,000 or more 6% N=1 Are you of Hispanic, Latino/a/x, or Spanish No, not of Hispanic, Latin.. 94% origin? N=17 Yes, I consider myself to .. 6% N=1 What is your race? (Mark one or more races Black or African American 6% to indicate what race you consider yourself to N=1 be.) White 94% N=17 In which category is your age? 35-44 years 26% N=5 76 In which category is your age? 37% 45-54 years =. N=7 55-64 years111 N=3 N=3 65-74 years I N=3 N=3 75 years or older 5% N=1 What is your gender? Woman ME 7 12 N=12 Man ® 29% N=5 77 The City of Tigard 2023 Community Survey Please complete this survey if you are the adult(age 18 or older) in the household who most recently had a birthday (the year of birth does not matter).Your responses are confidential and no identifying information will be shared. 1. Please rate each of the following aspects of quality of life in Tigard. Excellent Good Fair Poor Don't know Tigard as a place to live 1 2 3 4 5 Your neighborhood as a place to live 1 2 3 4 5 Tigard as a place to raise children 1 2 3 4 5 Tigard as a place to work 1 2 3 4 5 Tigard as a place to visit 1 2 3 4 5 Tigard as a place to retire 1 2 3 4 5 The overall quality of life in Tigard 1 2 3 4 5 Sense of community 1 2 3 4 5 2. Please rate each of the following characteristics as they relate to Tigard as a whole. Excellent Good Fair Poor Don't know Overall economic health of Tigard 1 2 3 4 5 Overall quality of the transportation system (auto,bicycle,foot,bus) in Tigard 1 2 3 4 5 Overall design or layout of Tigard's residential and commercial areas (e.g.,homes,buildings,streets,parks, etc.) 1 2 3 4 5 Overall quality of the utility infrastructure in Tigard (water,sewer,storm water,electric/gas,broadband) 1 2 3 4 5 Overall feeling of safety in Tigard 1 2 3 4 5 Overall quality of natural environment in Tigard 1 2 3 4 5 Overall quality of parks and recreation opportunities 1 2 3 4 5 Overall health and wellness opportunities in Tigard 1 2 3 4 5 Overall opportunities for education,culture,and the arts 1 2 3 4 5 Residents'connection and engagement with their community 1 2 3 4 5 3. Please indicate how likely or unlikely you are to do each of the following. Very Somewhat Somewhat Very Don't likely likely unlikely unlikely know Recommend living in Tigard to someone who asks 1 2 3 4 5 Remain in Tigard for the next five years 1 2 3 4 5 4. Please rate how safe or unsafe you feel: Very Somewhat Neither safe Somewhat Very Don't safe safe nor unsafe unsafe unsafe know In your neighborhood during the day 1 2 3 4 5 6 ci In Tigard's downtown/commercial area a, during the day 1 2 3 4 5 6 From property crime 1 2 3 4 5 6 From violent crime 1 2 3 4 5 6ru From fire,flood, or other natural disaster 1 2 3 4 5 6 73 5. Please rate the job you feel the Tigard community does at each of the following. Excellent Good Fair Poor Don't know z Making all residents feel welcome 1 2 3 4 5 0 Attracting people from diverse backgrounds 1 2 3 4 5 0 Valuing/respecting residents from diverse backgrounds 1 2 3 4 5 0 Taking care of vulnerable residents (elderly,disabled,homeless,etc.) 1 2 3 4 5 6. Please rate each of the following in the Tigard community. Excellent Good Fair Poor Don't know Overall quality of business and service establishments in Tigard 1 2 3 4 5 Variety of business and service establishments in Tigard 1 2 3 4 5 Vibrancy of downtown/commercial area 1 2 3 4 5 E Employment opportunities 1 2 3 4 5 u To Shopping opportunities 1 2 3 4 5 0 Cost of living in Tigard 1 2 3 4 5 z Overall image or reputation of Tigard 1 2 3 4 5 Page 1 of 6 THE NCS' The Rotuma!Community Survey" 7. Please also rate each of the following in the Tigard community. Excellent Good Fair Poor Don't know Traffic flow on major streets 1 2 3 4 5 Ease of public parking 1 2 3 4 5 Ease of travel by car in Tigard 1 2 3 4 5 Ease of travel by public transportation in Tigard 1 2 3 4 5 Ease of travel by bicycle in Tigard 1 2 3 4 5 Ease of walking in Tigard 1 2 3 4 5 Well-planned residential growth 1 2 3 4 5 Well-planned commercial growth 1 2 3 4 5 Well-designed neighborhoods 1 2 3 4 5 Preservation of the historical or cultural character of the community 1 2 3 4 5 Public places where people want to spend time 1 2 3 4 5 Variety of housing options 1 2 3 4 5 Availability of affordable quality housing 1 2 3 4 5 Overall quality of new development in Tigard 1 2 3 4 5 Overall appearance of Tigard 1 2 3 4 5 Cleanliness of Tigard 1 2 3 4 5 Water resources (lakes,ponds,riverways,etc.) 1 2 3 4 5 Air quality 1 2 3 4 5 Availability of paths and walking trails 1 2 3 4 5 Fitness opportunities (including exercise classes and paths or trails,etc.) 1 2 3 4 5 Recreational opportunities 1 2 3 4 5 Availability of affordable quality food 1 2 3 4 5 Availability of affordable quality health care 1 2 3 4 5 Availability of preventive health services 1 2 3 4 5 Availability of affordable quality mental health care 1 2 3 4 5 Opportunities to attend cultural/arts/music activities 1 2 3 4 5 Community support for the arts 1 2 3 4 5 Availability of affordable quality childcare/preschool 1 2 3 4 5 K-12 education 1 2 3 4 5 Adult educational opportunities 1 2 3 4 5 Sense of civic/community pride 1 2 3 4 5 Neighborliness of residents in Tigard 1 2 3 4 5 ,; Opportunities to participate in social events and activities 1 2 3 4 5 Opportunities to attend special events and festivals 1 2 3 4 5 Opportunities to volunteer 1 2 3 4 5 t Opportunities to participate in community matters 1 2 3 4 5 Openness and acceptance of the community toward people of diverse backgrounds 1 2 3 4 5 0 8. Please indicate whether or not you have done each of the following in the last 12 months. z No Yes N Contacted the City of Tigard (in-person,phone,email,or web) for help or information 1 2 0 Contacted Tigard elected officials (in-person,phone,email, or web)to express your opinion 1 2 0 Attended a local public meeting(of local elected officials like City Council or County Commissioners,advisory boards,town halls,HOA, neighborhood watch, etc.) 1 2 Watched(online or on television)a local public meeting 1 2 z Volunteered your time to some group/activity in Tigard 1 2 N Campaigned or advocated for a local issue,cause, or candidate 1 2 Voted in your most recent local election 1 2 E Used bus,rail,or other public transportation instead of driving 1 2 8 Carpooled with other adults or children instead of driving alone 1 2 Walked or biked instead of driving 1 2 .m z L 1— Page 2 of 6 The City of Tigard 2023 Community Survey 9. Please rate the quality of each of the following services in Tigard. Excellent Good Fair Poor Don't know Public information services 1 2 3 4 5 Economic development 1 2 3 4 5 Traffic enforcement 1 2 3 4 5 Traffic signal timing 1 2 3 4 5 Street repair 1 2 3 4 5 Street cleaning 1 2 3 4 5 Street lighting 1 2 3 4 5 Snow removal 1 2 3 4 5 Sidewalk maintenance 1 2 3 4 5 Bus or transit services 1 2 3 4 5 Land use,planning,and zoning 1 2 3 4 5 Code enforcement(weeds,abandoned buildings,etc.) 1 2 3 4 5 Affordable high-speed internet access 1 2 3 4 5 Garbage collection 1 2 3 4 5 Drinking water 1 2 3 4 5 Sewer services 1 2 3 4 5 Storm water management(storm drainage, dams,levees,etc.) 1 2 3 4 5 Power(electric and/or gas) utility 1 2 3 4 5 Utility billing 1 2 3 4 5 Police/Sheriff services 1 2 3 4 5 Crime prevention 1 2 3 4 5 Animal control 1 2 3 4 5 Ambulance or emergency medical services 1 2 3 4 5 Fire services 1 2 3 4 5 Fire prevention and education 1 2 3 4 5 Emergency preparedness (services that prepare the community for natural disasters or other emergency situations) 1 2 3 4 5 Preservation of natural areas (open space,farmlands,and greenbelts) 1 2 3 4 5 Tigard open space 1 2 3 4 5 Recycling 1 2 3 4 5 Yard waste pick-up 1 2 3 4 5 City parks 1 2 3 4 5 Recreation programs or classes 1 2 3 4 5 Recreation centers or facilities 1 2 3 4 5 Health services 1 2 3 4 5 Public library services 1 2 3 4 5 u Overall customer service by Tigard employees ro (police,receptionists,planners,etc.) 1 2 3 4 5 10. Please rate the following categories of Tigard government performance. o Excellent Good Fair Poor Don't know .m The value of services for the taxes paid to Tigard 1 2 3 4 5 N The overall direction that Tigard is taking 1 2 3 4 5 0 The job Tigard government does at welcoming resident involvement 1 2 3 4 5 g Overall confidence in Tigard government 1 2 3 4 5 0 Generally acting in the best interest of the community 1 2 3 4 5 Being honest 1 2 3 4 5 Being open and transparent to the public 1 2 3 4 5 Informing residents about issues facing the community 1 2 3 4 5 > Treating all residents fairly 1 2 3 4 5 Treating residents with respect 1 2 3 4 5 E E 0 11. Overall,how would you rate the quality of the services provided by each of the following? Excellent Good Fair Poor Don't know The City of Tigard 1 2 3 4 5 z co The Federal Government 1 2 3 4 5 _. Page 3 of 6 THE NCS' The National Community Survey" 12. Please rate how important,if at all,you think itis for the Tigard community to focus on each of the following in the coming two years. Very Somewhat Not at all Essential important important important Overall economic health of Tigard 1 2 3 4 Overall quality of the transportation system (auto,bicycle,foot,bus) in Tigard 1 2 3 4 Overall design or layout of Tigard's residential and commercial areas (e.g.,homes,buildings,streets,parks,etc.) 1 2 3 4 Overall quality of the utility infrastructure in Tigard (water,sewer,storm water,electric/gas,broadband) 1 2 3 4 Overall feeling of safety in Tigard 1 2 3 4 Overall quality of natural environment in Tigard 1 2 3 4 Overall quality of parks and recreation opportunities 1 2 3 4 Overall health and wellness opportunities in Tigard 1 2 3 4 Overall opportunities for education,culture,and the arts 1 2 3 4 Residents'connection and engagement with their community 1 2 3 4 13.How much of a source,if at all,are each of the following for you getting information about the City government and its activities, events,and services? Major Minor Not a source source source City website (www.tigard-or.gov) 1 2 3 Local media outlets (newspaper,radio,local television) 1 2 3 Government access channel 28 1 2 3 City newsletter 1 2 3 City Council meetings and other public meetings 1 2 3 Talking with City officials and/or City employees 1 2 3 City communications via social media (Facebook,Twitter,etc.) 1 2 3 Word-of-mouth 1 2 3 Direct mailings (postcards and flyers) 1 2 3 City wide text messages 1 2 3 14. How important to you,if at all,are the following City Council Goals? Very Somewhat Not at all Essential important important importantE Address the community's impact on the climate (by making the Y community resilient to the impacts of climate change through strategies cu to mitigate carbon pollution from City operations,and engaging with co homeowners and renters to explore additional incentive programs thatco 0.1 could reduce the community's impact on the climate) 1 2 3 4 °` To Enhance community safety(through additional hiring,increased s accountability,and specialized training in crisis intervention and z de-escalation for Tigard Police officers) 1 2 3 4 0 Modernize and improve City services (by making progress on the City -, Facilities Modernization Project to have facilities that are more resilient, o safer,and cost-effective with taxpayer dollars for the future and continuing to implement a new citywide software platform to modernize core business systems) 1 2 3 4 Reduce houselessness (by supporting outreach and wrap around services Y through partners,making transitional housing available,and supporting E business community to offset impacts) 1 2 3 4 0 v m c 0 m z v L 1— Page Page 4 of 6 The City of Tigard 2023 Community Survey 15. What method(s),if any,have you used to provide feedback or engage with the City in the past 12 months? (Please select all that apply) O I have not contacted the City in the last 12 months 0 Nextdoor(private neighborhood network) O In-person community meetings 0 Social media channels (Facebook,Twitter) O City council meetings 0 Use the feedback forum on the City's website O Serve on City committees,commissions,or task forces 0 Some other way O Email 0 Online civic engagement portal O Phone call (www.engage.tigard-or.gov) 16. What is your current employment status? O Employed full-time 0 Employed part-time 0 Retired O Unemployed 0 Other 0None of these/I prefer not to say L V N a) G) To 0 O no m N O N O O N ) h T E E O v m c 0 m v L Page 5 of 6 THE NCS' The National Community Survey" Our last questions are about you and your household. Again,all of your responses to this survey are confidential and no identifying information will be shared. Dl. In general,how many times do you: Several Once A few times Every Less often Don't times a day a day a week few weeks or never know Access the internet from your home using a computer,laptop,or tablet computer 1 2 3 4 5 6 Access the internet from your cell phone 1 2 3 4 5 6 Visit social media sites such as Facebook, Twitter,Nextdoor,etc. 1 2 3 4 5 6 Use or check email 1 2 3 4 5 6 Share your opinions online 1 2 3 4 5 6 Shop online 1 2 3 4 5 6 D2. Please rate your overall health. O Excellent O Very good O Good O Fair O Poor D3. What impact,if any,do you think the economy will have on your family income in the next 6 months? Do you think the impact will be: O Very positive O Somewhat positive O Neutral O Somewhat negative 0 Very negative D4. How many years have you lived in Tigard? D10. How much do you anticipate your household's total O Less than 2 years income before taxes will be for the current year? O 2-5 years (Please include in your total income money from all O 6-10 years sources for all persons living in your household.) O 11-20 years O Less than$25,000 O $100,000 to $149,999 O More than 20 years O $25,000 to$49,999 0 $150,000 to $199,999 D5. Which best describes the building you live O $50,000 to$74,999 O $200,000 to $299,999 in? O $75,000 to $99,999 0 $300,000 or more O Single-family detached home D11. Are you of Hispanic,Latino/a/x,or Spanish origin? O Townhouse or duplex(may share walls but O No O Yes no units above or below you) O Condominium or apartment(have units D12. What is your race? (Mark one or more races to above or below you) indicate what race you consider yourself to be.) O Mobile home ❑American Indian or Alaskan Native O Other ❑Asian D6. Do you rent or own your home? ❑ Black or African American O Rent ❑ Native Hawaiian or Other Pacific Islander O Own ❑White Li ❑A race not listed D7. About how much is your monthly housing D13. In which category is your age? cost for the place you live(including rent, 0 18-24 years 0 55-64 years u mortgage payment,property tax,property O 25-34 years 0 65-74 years insurance,and homeowners'association O 35-44 years O 75 years or older (HOA)fees)? O 45-54 years 72- 0 O Less than$300 O $2,500 to$3,999 0 O $300 to $599 O $4,000 to$6,999 D14.What is your gender? z O $600 to$999 0 $7,000 to$9,999 O Woman o O $1,500 to$2,499 O $10,000 or more O Man N D8. Do any children 17 or under live in your O Identify in another way0 go to D14a household? D14a.If you identify in another way,how would you O No O Yes describe your gender? D9. Are you or any other members of your O Agender/I don't identify with any gender z household aged 65 or older? O Genderqueer/gender fluid O No O Yes O Non-binary O Transgender man E O Transgender woman g O Two-spirit C a) O Identify in another way T Thank you! Please return the completed survey in the postage-paid envelope to: a) National Research Center,Inc.,PO Box 549,Belle Mead,NJ 08502 I- Page 6 of 6 a>, 40. � CITY OF g " Tig and NATIONAL COMMUNITY SURVEY A Polco/National Research Center Initiative 2023 NCS OVERVIEW Safety Mobility Education, oar - �` ommunity • Conducted by Polco, developed by the National Research Center cuwm • , t:; n \ Design • National Community Survey focuses on community livability and ' 'Z core services Natural Communitylit lnchisivity Environment Livability &Engagement • Over 600 communities conduct this survey which allows for •. ... . H`------J response benchmarking \A/.�''' :;;• i Parks& • / Health Recreation\ /&Wellness • Responses to questions primarily rate quality: N 6 a - • Excellent,Good, Fair, Poor, Don't Know Utilitiess E`°"omp • Six pages, included two custom questions • Available in English and Spanish METHODS AND RESPONDENTS Survey Respondent Demographics • Survey conducted from April 25 —June 6 Unweighted Weighted Target 18-34 • All households in City of Tigard were eligible to 35.54 28% 374 participate and randomly selected by Polco 55+ 64% 36% 35% Hispanic origin No,not of Hispanic,Latino/a/x,or Spanish.. 94% 90% 90% • 2,800 mailed. 4% returned due to vacancy Yes,I consider myself to be of Hispanic,La.. 6% 10% 10% Housing tenure Own 81% 63% 63% • 381 completed, 14% response rate Rent 19% 37% 37% Housing type Attached 33% 39% 39% • Distribution: postcard, printed survey, online Detached 67% 61% 61% Race 8 Hispanic Not white alone 17% 25% 25% • Open participation for limited duration (2 weeks) origin White alone,not Hispanic or Latino 83% 75% 75% Sex Man 42% 49% 49% • Online option, Cityscape newsletter,drop station at library, Woman 58% 51% 51% Farmers' Market, social media Sex/age Man 18.34 4% 14% 14% Man 35.54 11% 19% 19% • Representative sample of residents. Results weighted to Man 55+ 27% 16% 16% Woman 18-34 4% 14% 14% match the demographic profile of adults in Tigard Woman 35-54 17% 18% 18% Woman 55+ 37% 19% 19% KEY FINDINGS tat • Tigard residents experience a high quality of life • 8 in 10 survey respondents offered favorable ratings to the overall quality of life in Tigard • The economy is rated as generally healthy and there are some areas for growth • 6 in 10 respondents had positive views of the variety of businesses in Tigard • 50% rated employment opportunities as excellent or good • 42% felt downtown was vibrant • Utility infrastructure rated highly for both importance and quality • Drinking water rated higher than the benchmark • Power utilities, sewer services, and garbage collection rated on par with the national average • Residents feel safe in the community and safety is a priority • • When asked what the community should focus on in the next 2 years, 9 in I 0 residents responded that the overall feeling of safety was essential or very important. KEY FINDINGS: or COUNCIL GOALS dAltik Enhance Community Safety &Access • 52% essential, 34% very important, I I% somewhat important • 73% of residents feel safe in Tigard • Police/sheriff services rated positively:73% rated as excellent/good Modernize & Improve City Services • 30% essential,40% very important • Residents rated adult educational opportunities lower than the national average at 36% good or excellent,while public library services were rated high at 92% Address Climate Change • 3 I% essential, 3 I% very important • Residents rate Tigard's air quality highly at 82% excellent or good • Recycling, preservation of natural resources, parks & recreation, health & wellness, and water resources are on par with national benchmarks Reduce Houselessness • 47% essential, 27% very important • Cost of living was rated low (38% excellent or good) as was availability of affordable quality housing (26%) 74% believe Tigard's overall image/reputation is excellent/good 69% rate the quality of our public information services as good/excellent g)1 58% say we are good/excellent at being open and transparent to the public 57% good/excellent at informing residents about issues facing the community People primarily get their information about the City from our FINDINGS . newsletter & direct mailings. • Other major sources:city website and local media outlets COMMUNICATIONS • Minor sources: social media, public meetings, city officials/employees, word of mouth,text messages In general,how many times do you: (io a few times a week or more) Use or check email Similar Access the internet from your cell phone Similar Access the internet from your home using a computer,laptop,or tablet Similar computer Visit social media sites such as Facebook,Twitter,Nextdoor,etc. Similar Shop online Similar Share your opinions online III >pEwLpuaq iEuopEu uEyp JOMOI — AlinpDE ao dno.i2 E awp pa.aaalunion /OZ lualiaoxa/pool Si AllunwwoD luawagE2ua puE uopDauuoD luap!sa.a AEs /9' sJa4lEw k!unwwoD ui a2Ed!Dp.aEd sapunLioddo 2u!pino..td qof poo2puallaDxa uE saop Riau_AES %LS N 0 I lbd I D I Vd luawaAlonu! luap!saJ 2u!woDiaM & Al I R I S fl-1 D N I qof poo2pualiaDxa uE saop p.aE2!J AEs ES spuno.B>pEq asJanip wo.a. sluap!saJ 2u!niEn qof luallaDxa/pool E saop Alp /OL saaAoldwa p.n2!± NEXT STEPS Discuss &Analyze • Share and discuss key findings with teammates, community, and City Council Implement & Inform • Build upon findings and explore priority areas further • Develop communication strategies and tools in a timeline Future • Survey is planned for every other year • Area for improvement: increase number of respondents for open participation • Increase outreach strategies for Spanish-speaking residents,explore focus groups DISCUSSION MOM . THOUGHTS QUESTIONS