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11113 Meczo2.c0a52 °1 DVL EmberGloTM =fit'- �. T° T iiiitli4 GSR2 Insert`� T RAV I S tit .-11 � 1==1' Owner's Manual .. INDUSTRIES HOUSE OF FIRE n WARNING: FIRE OR EXPLOSION HAZARD Failure to follow safety warnings exactly could result in serious injury, death, or property damage. - Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance. - WHAT TO DO IF YOU SMELL GAS • Do not try to light any appliance. • Do not touch any electrical switch; do not use any phone in your building. OFFICE COPY • Leave the building immediately • Immediately call your gas supplier from a neighbor's phone. Follow the gas supplier's instructions. • If you cannot reach your gas supplier, call the fire department. - Installation and service must be performed by a qualified installer, service agency, or the gas supplier. IDANGER FE O-TL DANGER ; c us Listed by HOT GLASS WILL CAUSE Omni-Test Laboratories, Inc. BURNS Report# 0028GN125S ANSI Z21.88:19 fl DO NOT TOUCH GLASS CSA 2.33:19 UNTIL COOLED CSA2.17-2017 NEVER ALLOW CHILDREN • Direct Vent Fireplace Insert TO TOUCH GLASS • Masonry or Factory-Built A barrier designed to reduce the risk of burns from (Metal Wood-Burning the hot viewing glass is provided with this appliance Fireplace and shall be installed for the protection of children • Residential or Mobile Home and other at-risk individuals. This appliance may be installed in an aftermarket, permanently located, manufactured home (USA only) or mobile home, where not prohibited by local codes. This appliance is only for use with the type of gas indicated on the rating plate. A conversion kit is supplied with the appliance. INSTALLER: Leave this manual with the appliance. French language manuals at CONSUMER: Retain this manual for future reference. fireplacex.com.&lopistoves.com Manuels de langue Franyaise a fireplacex.com &Iopistoves.com Travis Industries, Inc. 12521 Harbour Reach Dr., Mukilteo, WA 98275 www.travisproducts.com © Copyright 2020, T.I. $10.00 4/26/2023 100-01536 2 Introduction Introduction We welcome you as a new owner of a DVL Insert. In purchasing this fireplace insert, you have joined the growing ranks of concerned individuals whose selection of an energy system reflects both a concern for the environment and aesthetics. It is one of the finest home heaters the world over. This manual will explain the installation, operation, and maintenance of this heater. Please familiarize yourself with the Owner's Manual before operating your heater and save the manual for future reference. Included are helpful hints and suggestions that will make the operation and maintenance of your new heater an easier and more enjoyable experience. We offer our continual support and guidance to help you achieve the maximum benefit and enjoyment from your heater. Important Information No other DVL Insert has the same serial number as Register your warranty online at: yours. The serial number is attached to the appliance near the gas control valve. traviswarranty.com This serial number will be needed in case you require Save Your Bill of Sale. service of any type. To receive full warranty coverage, you will Model: DVL EG GSR2 need to show evidence of the date you purchased your heater. Serial Number: We suggest that you attach your Bill of Sale Purchase Date: to this page so that you will have all the information you need in one place should the Purchased From: need for service or information occur. Listing Details This appliance was listed by Omni Test Laboratories. The listing label is attached to the appliance near the gas control valve. A copy is shown on page 50. Massachusetts Approval This manual has been submitted to the Massachusetts Board of State Examiners of Plumbers and Gas Fitters. National Fireplace Institute NATIONAL We suggest FIREPLACE that our gas INSTITUTE' hearth products be installed NFI and serviced by profes- sionals who are certified in the U.S. by the National Fireplace Institute® (NFI) as CERTIFIED NFI Gas Specialists. www.nficerlified.org ©Travis Industries 4/26/2023- 1536 DVL EG GSR2 Table of Contents 3 Introduction 2 Intermittent/Continuous Pilot 34 Important Information 2 Pilot Fuel Conservation Timer 35 Listing Details 2 Remote Operation 36 Features 6 Manual On-Off/Smart Thermostat/Standard Installation Options 6 Thermostat 37 Heating Specifications 6 Mode Controls (Flame, Blower, Light, Dimensions 6 Comfort Control) 38 Electrical Specifications 6 Mode Controls -continued 39 Fuel 6 Display Fahrenheit or Celsius 40 Installation Warnings 7 Low Battery Indicator 40 Packing List 7 Battery Replacement 41 Items Packed with the Face 7 Power Outages 41 Order of Installation 7 Child-Proof Feature 42 Additional Items Required 7 Normal Operating Sounds 42 Top Convection Deflector 8 Normal Operating Odors 42 Fireplace Requirements 8 Maintaining Your Heater's Appearance 43 Factory-Built(Metal)Wood-Burning Fireplace Accent Light Replacement 43 Requirements 9 Ember-Glo Bulb Replacement 44 Hearth Requirements 9 Yearly Service Procedure 46 Leveling Legs 10 Troubleshooting Table 47 Electrical Requirements 11 Wiring Diagram 48 Clearances 12 Replacement Parts 49 Mantel Clearances 12 Safety Label 50 Vinyl Flooring Hearth Recommendations ...13 CONDITIONS & EXCLUSIONS 51 Televisions Placed Above the Insert 14 IF WARRANTY SERVICE IS NEEDED: 51 Gas Line Requirements 15 LP Conversion Instructions 52 Vent Requirements 16 Fireback Installation 55 Exhaust Restrictor Settings 17 Packing List 55 Vent Installation 18 Installation 55 Vent Location 18 Oak and Birch Log Set Installation (sku# Vent Configurations 19 94500951, 94500952) 60 Vent Attachment—Tight Installations 20 DVL EG Log Set Overview—Oak Lg. (sku# Altitude Considerations 21 94500952) 61 Surround Panel Installation 24 DVL EG Log Set Overview—Birch Lg. (sku# 94500951) 62 Glass Frame Removal and Installation 27 Log Set Installation 63 Visual Deflector Removal 28 Driftwood Log Set Installation (sku# Steps for Finalizing the Installation 29 94500958) 71 Air Shutter Adjustment 30 Installation Warnings 71 Before You Begin 31 Order of Installation 71 Location of Controls 32 Packing List 72 Remote Set-Up 32 616 EG/DVL EG -Log Set Overview 73 Direct Operation 33 Log Set Installation 73 Starting the Fireplace for the First Time 34 ©Travis Industries 4/26/2023- 1536 DVL EG GSR2 4 Safety Precautions • Failure to follow all of the requirements may result in property damage, bodily injury, or even death. Young children should be carefully supervised when they are in the same room as the appliance. Toddlers, young children, and others may be susceptible to accidental contact burns. A physical barrier is recommended if there are at risk individuals in the house. To restrict access to a fireplace or stove, install an adjustable safety gate to keep toddlers, young children, and other at risk individuals out of the room and away from hot surfaces. Children and adults should be alerted to the hazards of high surface temperature and should stay away to avoid burns or clothing ignition. Do not touch the hot surfaces of the heater. Educate all children of the danger of a high-temperature heater. Due to the high temperature, the heater should be located out of traffic and away from furniture and draperies. • This unit must be installed by a qualified installer to prevent the possibility of an explosion. • This appliance must be installed in accordance with all local codes if any; if not, in USA.follow ANSI Z223.1 and NFPA 54(88), in Canada follow CSA B149.1. • A manufactured home (USA only)or mobile home OEM installation must conform with the Manufactured Home Construction and Safety Standard, Title 24 CFR, Part 3280, or, when such a standard is not applicable, the Standard for Manufactured Home Installations,ANSI/NCSBCS A225.1, or Standard for Gas Equipped Recreational Vehicles and Mobile Housing, CSA Z240.4. This appliance may be installed in Manufactured Housing only after the home is site located. • All exhaust gases must be vented outside the structure of the living area. Combustion air is drawn from outside the living-area structure. The venting must not be connected to a chimney flue serving a separate solid-fuel burning appliance. • Notify your insurance company before hooking up this fireplace. • The instructions in this manual must be strictly adhered to. Do not use makeshift methods or compromise in the installation. Improper installation will void the warranty and safety listing. • This heater is approved for use with natural gas (NG)or propane (LP). Burning the incorrect fuel will void the warranty and safety listing and may cause an extreme safety hazard. Direct questions about the type of fuel used to your dealer. • Contact your local building officials to obtain a permit and information on any installation restrictions or inspection requirements in your area. • If the flame becomes sooty, dark orange in color, or extremely tall, do not operate the heater. Call your dealer and arrange for proper servicing. • It is imperative that control compartments, screens, or circulating air passageways of the heater be kept clean and free of obstructions. These areas provide the air necessary for safe operation. • Do not operate the heater if it is not operating properly in any fashion or if you are uncertain. Call your dealer for a full explanation of your heater and what to expect. • Do not store or use gasoline or other flammable liquids in the vicinity of this heater. • Do not operate if any portion of the heater was submerged in water or if any corrosion occurs. Immediately call a qualified service technician to inspect the appliance and to replace any part of the control system and any gas control which has been underwater. ©Travis Industries 4/26/2023- 1536 DVL EG GSR2 Safety Precautions 5 Safety Warnings (continued) • Because this heater can be controlled by a thermostat there is a possibility of the heater turning on and igniting any items placed on or near the appliance. • Light the heater using the built-in igniter. Do not use matches or any other external device to light your heater. • Never remove, replace, modify, or substitute any part of the heater unless instructions are given in this manual. All other work must be done by a trained technician. Don't modify or replace orifices. • The viewing glass should be opened only for conducting service. • Allow the heater to cool before carrying out any maintenance or cleaning. • Operate the heater according to the instructions included in this manual. • If the main burners do not start correctly turn the gas off and call your dealer for service. • This unit is not for use with solid fuel. • Do not place anything inside the firebox(except the optional artwork). • Warning: Do not operate appliance with the glass front removed, cracked, or broken. Replacement of the glass should be done by a licensed or qualified service person. • Do not throw this manual away. This manual has important operating and maintenance instructions that you will need at a later time. Always follow the instructions in this manual. • Instruct everyone in the house how to shut the gas off to the appliance and at the gas main shutoff valve. The gas main shutoff valve is usually next to the gas meter or propane tank and requires a wrench to shut off. • A barrier designed to reduce the risk of burns from the hot viewing glass is provided with this appliance and shall be installed for the protection of children and other at-risk individuals. • If the barrier becomes damaged, the barrier shall be replaced with the manufacturer's barrier for this appliance. • Clothing or other flammable material should not be placed on or near the appliance. • Any safety screen, guard, or barrier removed for servicing an appliance must be replaced prior to operating the appliance. • Installation and repair should be done by a qualified service person. The appliance should be inspected before use and at least annually by a professional service person. More frequent cleaning might be required due to excessive lint from carpeting, bedding material, et cetera. It is imperative that control compartments, burners, and circulating air passageways of the appliance be kept clean. • Travis Industries, Inc. grants no warranty, implied or stated, for the installation or maintenance of your heater, and assumes no responsibility of any consequential damage(s). ©Travis Industries 4/26/2023- 1536 DVL EG GSR2 6 Features and Specifications Features Installation Options • Works During Power Outages (battery backup system) • Residential or Mobile Home • Blower and Remote Control Included • Fireplace Insert • Standing or Intermittent(GreenSmart) Pilot • Masonry or Factory Built(Metal)Wood- • Convenient Operating Controls Burning Fireplace • Variable-Rate Heat Output • Natural Gas or Propane • Accent Light Heating Specifications Natural Gas Propane Approximate Heating Capacity(in square feet)* 600 to 2,000 600 to 2,000 Maximum BTU Input Per Hour 40,000 40,000 * Heating capacity will vary with floor plan, insulation, and outside temperature. Dimensions \ Cene Li ter 1-7/8" (58mm) (48mm) ans -Htiat\ �� Intake 3"Dia. Min •See"Surround 1 . i (77mm) 12-3/8" Panels"for sizing GG < I E (315mm) �� '•�' L m Exhaust4"Dia., 10-7/8" m=' (102mm) (277mm) � 213/8"(543mm)• ,__ ® m � __' ( ) DI , �, 607mm . - 31-1/2"(801mm) " i .>-- •• 01 See"Surround , Panels"for sizing " ' Y: 4[at _1111/ " I (881mm) 8 40 9 `t• • •\ f14-1/2"(369mm). 1/4" 06o0. 1 ���\1-1/4"(32mm)*'See"Fireplace Requirements"for sizing I " details with Trim Kit or without. ji I " Electrical Specifications Electrical Rating 120 Volts, 1.8 Amps, 60 Hz (205 watts). Fuel This heater is shipped in natural gas (NG)configuration but may be converted to use propane (LP) using a conversion kit. The sticker on top of the gas control valve will verify the correct fuel. ©Travis Industries 4/26/2023- 1536 DVL EG GSR2 Installation (for qualified installers only) 7 Installation Warnings • Failure to follow all of the requirements may result in property damage, bodily injury, or even death. • This heater must be installed by a qualified installer who has gone through a training program for the installation of direct vent gas appliances. • The installation must conform with local codes or, in the absence of local codes,with the National Fuel Gas Code, ANSI Z223.1/NFPA 54, or the National Gas and Propane Installation Code, CSA B149.1. • Manufactured or Mobile Homes must conform with Manufactured Home Construction and Safety Standard, Title 24 CFR, Part 3280, or,when such a standard is not applicable, the Standard for Manufactured Home Installations,ANSI/NCSBCS A225.1. This appliance may be installed in Manufactured Housing only after the home is site located. • The heater is designed to operate on natural gas, or propane (LP). • All exhaust gases must be vented outside the structure of the living area. Combustion air is drawn from outside the living-area structure. • Notify your insurance company before hooking up this heater. • The requirements listed below are divided into sections. All requirements must be met simultaneously. The order of installation is not rigid —the qualified installer should follow the procedure best suited for the installation. Packing List • Propane Conversion Kit(Orifices, Manifold • Plugs for Surround Panels Cover, etc.) • Remote Control • Top Convection Deflector • "Fireplace Altered"tag (attach to the fireplace) Items Packed with the Face • Face with attachment hardware • Face Installation Instructions Order of Installation 1. Run gas line to the fireplace NOTE: If using propane (LP), convert the appliance at 2. Remove the glass frame. this time. 3. Run vent through fireplace chimney. On larger fireplaces, 6. Install the firebacks (optional). the vent connector may be left in place. For smaller 7. Replace the burner(if needed). fireplaces, remove the vent connector. See "Vent 8. Install the media. Connector Removal and Installation"for details. 4. Place the insert into position and attach the gas line and 9. Install the surround panel (see instructions included with surround panel). vent. 5. If converting to LP gas, Remove the burner and media tray.10. Replace the glass. If not, skip this step. 11. Install the face (see instructions included with the face). 12. Follow the instructions under"Finalizing the Installation." Additional Items Required • 3"and 4" Diameter Gas Liner with Termination (Kit—sku#96200340 or 96200331) • Gas Line Equipment(shutoff valve, pipe, etc.) • Panel Kit • Media (Logs) • Face • If using LP (propane) a conversion kit is required (4-pack=94400999, single =250-01463). • Stove Bright@ Metallic Black touch-up paint ©Travis Industries 4/26/2023- 1536 DVL EG GSR2 10 Installation (for qualified installers only) Leveling Legs This heater includes front and rear leveling legs to accommodate fireplaces with a step-down firebox. Loosen the (8) bolts and adjust the legs down until the insert is properly supported and level. Side View I O -- o 0 o I- ® to • / 0 k 00 _ 0 o„ 3/8" �' Socket \ Jr!! ©Travis Industries 4/26/2023- 1536 DVL EG GSR2 Installation (for qualified installers only) 11 Electrical Requirements Travis Industries manufactures an "Insert Wiring Kit"for this insert(sku 97200315). This kit allows installers to wire 120-volt AC power into a fireplace directly to the insert, eliminating the need for an external power cord. • The power cord comes out of the lower front portion of the appliance (stock). • Plug the power cord into a grounded 120 Volt outlet(do not remove the grounding pin). • The appliance, when installed, must be electrically grounded in accordance with local codes or, in the absence of local codes, with the National Electrical Code, ANSI/NFPA 70, or the Canadian Electrical Code, CSA C22.1. • Do not route the power over the appliance or near any hot or moving components. Re-Routing the Power Cord to the Side of the Insert The power cord is shipped attached to the front right corner of the insert. It may be routed to the side of the insert. See the directions below for details. Disconnect the Molex O a connector and 7 , 71 remove the power 111111 cord from the front i ,`� `' t g location. ;': : 1 I.t4; i .; 12 ktE Route wires through the *1 2 side mounting hole _ Use pliers to reinstall the pV , t 3 strain relief. ' 4 ",'%,,7 : •.4‘.II. ,q 4:'/ : 8< iisi..: kg. Q \ t -� 6-/Use pliers to remove the N"��/ . \, ---` 1� strain relief and carefully Reconnectthe Molex connectoratthe \ \\ , ,r pull the wires through the front of the insert. Push the Molex back �,1 mounting hole. d under the firebox making sure it will not O make contact with the firebox floor. Using the Insert Wiring Kit See the instructions included with the Insert wiring kit for attaching the kit to the side of the insert. Disconnect the Molex O a connector and 7 7' Guide hard wire kit remove the power11 wires and Molex into cord from the front ` .4 ®' the side mounting hole location. ',f and attach the hard _ ,t wire kit to insert(see kit �' / instructions for details). 4 i 0\\\��11\1\11\\\\1 .. •:::-..,:- �� . 1 r -r,lly Use pliers to remove the \� ,z. . t strain relief and carefully Reconnect the Molex connector at the '. pull the wires through the front of the insert. Push the Molex back _01, �' mounting hole. ® under the firebox making sure it will not make contact with the firebox floor. ©Travis Industries 4/26/2023 - 1536 DVL EG GSR2 Installation (for qualified installers only) 13 Vinyl Flooring Hearth Recommendations Vinyl flooring such as Luxury Vinyl Plank(LVP), Luxury Vinyl Tile (LVT), and other vinyl flooring can be sensitive to radiant heat and changes in temperature. If using vinyl flooring, we recommend installing the insert following the guidelines below. If these recommendations are not followed, the heat from the fireplace may cause discoloration, warping or other negative impacts. NOTE: If using one of the hearth options, make sure to maintain the gap recommended by the manufacturer between the flooring and the heeart he hearth. Seal the gap with a flexible caulk to allow for expansion and contraction of theflooring. U 0 V Install the insert at floor level with a 27" The insert is elevated 12" (305mm) Determine the height that the (686mm)deep flush hearth (either combustible above the vinyl floor. No hearth is Insert will sit above the finished or noncombustible). The minimum width of the required. The vinyl flooring can be floor and use the chart below to hearth is equal to the width of the fireplace installed up to the wall or front of determine the minimum opening. hearth if one is present. recommended hearth depth. ® Vinyl Flooring with Flush Hearth ® Vinyl Flooring without Hearth fr °® . ' iD (686mm) ,,':27, , va ...-- . -4?,., --,go Insert40 5�.n �+ , Sao�5Ub 12' i .,Side View •" Pao oe tkr 9 M nsmmi �r ot�' ay oc �\` i,,,,,,,,,,,,:,- ot�n�l� a . 11 ' Depth of Hearth 40^4=el 15 2" 4" 6" 8" 10"12"14"16"18"20"22"24"26"28"30" • • L 1" 3" 5" 7" 9" 11"13" 15"17" 19" 21"23"25"27"29" 1"( 2" —f---- --I.— —— 3" Height 4" ----- I — Above 6" 5'. — a --- Finished 8,. 7' Floor 10„—L--- ..--- , s 13" i b 14" — 15" I I 16" Imperial to Metric Conversion Chart lion 1 2" { 3,» C 4., 5.. ! 6 7.. 8" 9,. 10„ 11.. ` 12 j 13"at 11 15,;, min:.- 25„ y51 77 1102 127 153 178 204 229 254 280 305 ' 331 . 356 381 Inch 16 1v7" WI"' 19" 20" • 21" 22" 23" 24" 25" 26" 27" 28 29" 30" mm ' 407 42 ;"458 483 508 534 559 585 610 635 661 686 712 737 762 ©Travis Industries 4/26/2023- 1536 DVL EG GSR2 Installation (for qualified installers only) 15 Gas Line Requirements MASSACHUSETTS INSTALLATIONS - WARNING: THIS PRODUCT MUST BE INSTALLED BY A LICENSED PLUMBER OR GAS FITTER WHEN INSTALLED WITHIN THE COMMONWEALTH OF MASSACHUSETTS. OTHER MASSACHUSETTS CODE REQUIREMENTS: • Flexible connector must not be longer than 36 inches. • Shutoff valve must be a "T"handle gas cock. • Only direct vent sealed combustion products are approved for bedrooms or bathrooms. • Fireplace dampers must be removed or welded in the open position prior to the installation of a fireplace insert or media. • A carbon monoxide (CO)detector is required in the same room as the appliance. • The gas line must be installed in accordance with all local codes if any; if not, follow ANSI 223.1 and the requirements listed below. • A manual shutoff valve is required within 3' of the heater. It should be placed upstream of the flex line (if used)and may be installed behind the access door inside the heater. ). • The heater and gas control valve must be disconnected from the gas supply piping during any pressure testing of that system at test pressures in excess of 1/2 psig. For pressures under 1/2 psig, isolate the gas supply piping by closing the manual shutoff valve. • Leak test all gas line joints and the gas control valve prior to and after starting the heater. • This heater is designed either for natural gas or for propane (but not for both). Check the sticker on the top of the gas control valve to make sure the correct fuel is used (see illustration on page 4). • Installation must be performed by a qualified installer, service agency, or the gas supplier(In Massachusetts a licensed plumber/gasfitter). Gas Line Location • The gas inlet accepts a ''/2' MPT. Shutoff Valve to the fireplace insert) 5-3/8"(137mm) "'••�11� Gas Inlet Pressure Gas Pressure Max. Input Pressure Min. Input Pressure Max. Manifold Pressure Min. Manifold Pressure Natural Gas 7"W.C. (1.74 kPA) 5.5"W.C. (1.37 kPA) 3.5"W.C. (0.87 kPA) 1.6"W.C. (0.40 kPA) Propane 13"W.C. (3.23 kPA) 11"W.C. (2.74 kPA) 11"W.C. (2.74 kPA) 2.9"W.C. (0.72 kPA) • If the pressure is not sufficient, make sure the piping used is large enough, the supply regulator is adequately adjusted, and the total gas load for the residence does not exceed the amount supplied. • The supply regulator(the regulator that attaches directly to the residence inlet or the propane tank) should supply gas at the suggested input pressure listed above. Contact the local gas supplier if the regulator is at an improper pressure. Directions for Connecting a Gas Pressure Test Gauge out ut Port The gas control valve(shown to the right) has two test ports for testing input(line z pressure)and output(manifold)pressure. Loosen the brass screw on either test port co and place a 5/16"i.d. rubber or plastic tube over the tapered test port Connect a r the tube to the test gauge. p . WARNING: The brass screw must be tightened after testing to prevent gas leakage. Input Port ©Travis Industries 4/26/2023 - 1536 DVL EG GSR2 16 Installation (for qualified installers only) Vent Requirements Travis Industries stocks 2 vent kits 96200331 —Prairie 3"/4" 96200340 - High Wind 374" for this insert. Each kit includes 30' t of 3"&4"vent, 4 clamps, and termination. The flashing is 18" mot; m ry` / (458mm) by 18" (458mm). • The gas appliance and vent system must be vented directly to the outside of the building, and never be attached to a chimney serving a separate solid fuel or gas-burning appliance. Each direct vent gas appliance must use its own separate vent system. • Installation instructions for DuraVent may be found at www.duravent.com. • Make sure the exhaust pipe on the heater connects to the exhaust portion of the cap. The illustrations below show how the flex liners should be attached. • The exhaust vent must reline the entire length of the chimney and terminate above the chimney top • Be careful not to crimp or rupture the liner when bending it into chimney offsets • When installed, the vent must meet all of the vent manufacturer's requirements • Use the following vent: • 4" UL 441 or 1777 Gas Liner for Exhaust, 3" UL 441 or 1777 Gas Liner for Air Inlet • Duravent Chimney Liner Termination (use one of the three listed below): -- Prairie Cap with Flashing (included in kit shown above) -- High-Wind Vertical Cap with 3" & 4" Co-Linear Connection -- 3" &4" Co-Linear to 6-5/8" Co-Axial Adapter, Flashing, & High-Wind Vertical Cap 1J Q 1-1j /\/aL/ Max.Ht.40'(12.2M) Min.Ht.16'(5M) ; (Y `h Max.4' c (1.2M) offset Drafting Performance This direct vent appliance requires natural draft to operate (similar to a wood stove or other heating appliance). The draft can be adjusted using the included restrictor. The restrictor settings detailed in the manual should be followed (variations may occur depending upon installation parameters). Many factors may negatively influence the draft of the appliance. Travis Industries will not be responsible for improper draft due to factors such as trees, hills, buildings, obstructions, excessive wind, extreme hot or cold outdoor temperatures, restrictive vent terminations, or influence from mechanical systems. ©Travis Industries 4/26/2023- 1536 DVL EG GSR2 Installation (for qualified installers only) 17 Exhaust Restrictor Settings —40 Feet (max.) Use a 1/4" nut driver to loosen / •+ — the screws that secure the baffle — to the top of the firebox. Slide — the baffle slightly forward until Position#5 • the screw heads are in line with — the keyhole slots . Lower the —35 Feet baffle and remove from the firebox. (Re-install baffle after /— the restrictor has been adjusted). 1 ,f.1! I ',,,t',4i�,1" 1/4"Nutdriver Position#4 ) , —30 Feet Slide the restrictor to the correct position (consult the vent 1� I+/s chart to the right to determine the proper settingfor your ., fi ilk t ':'— installation). The screw location indicates the restrictor �.Ih` �i._ '" .. ;i — position. ; ; Position#3 .. ' (stock) Position# 1 ,Iii —25 Feet Position #2 1, Position #3 — Position #4 °`'`' 1 Position#2 14.11 Position #5 ,y7 — �s/9 —20 Feet Back of Firebox FjrebOk Cr Roof Position#1 ,-•` _ (Stock) Loosen the 2 screws on the exhaust restrictor. Slide — 16 Feet(Min.) the restrictor to the correct restrictor position then — 15 Feet tighten the screws to secure the restnctor. In this • _ illustration,the restrictor in position 2. In this example, the restrictor is set in the#3 position. — Tighten the screws to secure the restrictor. — 10 Feet — 4. Firebox Roof — -7�y ,IIIIV-• 111°1-40010,' .". ... =5 Feet 1 - "~% / ICI I—0 Feet d d m o ry '1'E ©Travis Industries 4/26/2023 - 1536 DVL EG GSR2 20 Installation (for qualified installers only) Vent Attachment— Tight Installations 0 The vent connector is shipped attached to the insert but must be removed to facilitate tight installations. See the directions below for installation. • Locate the screw in the top-center of the front of the insert. Use a '/4' nut driver to remove the screw and slide the connector toward the back of the insert to disengage the connector from the top of the insert. Remove Screw o ,li s �� �� 1/4'Nutdmer f 414 ., � 4 % VJ 0 • Stretch the liners to their full length. Attach the flex liners to the cap(secure with screws). Route the flex vent through the chimney from above. O CD II II IS a 11111 '---•• • ' iiii5.0... ,...,. ,,......,, „„...,...„ , , iii, ,,,..„„ ,..;,.. ,, ......_. „.., ,..,, g.,, 1 � 6 ...... I ©Travis Industries 4/26/2023- 1536 DVL EG GSR2 Installation (for qualified installers only) 21 • Pull the liners straight and cut to length (height of the insert).Attach the bottom of the flex liners to the connector, removed in step 1 (secure with screws). O II�II ICI e ft .„,.., ........,......._ .., O O . • Slide the insert into place while guiding the vent connector into the guides on top of the insert. Secure the vent connector to the appliance using the screw removed in step 1. C II,II 4,,, ,-J11::!bo z1111 rReinstall ScrewG 37I4'Nultlnver Y � � e 1 I o Altitude Considerations • This heater has been tested at altitudes ranging from sea level to 6,000 feet (1,800 M). In this testing, we have found that the heater, with its standard orifice, burns correctly with just an air shutter adjustment. • Failure to adjust the air shutter properly may lead to improper combustion which can create a safety hazard. Consult your dealer or installer if you suspect an improperly adjusted air shutter. ©Travis Industries 4/26/2023- 1536 DVL EG GSR2 22 Installation (for qualified installers only) Horizontal Termination DuraVent manufactures a vent kit for horizontal that allows for terminating horizontally when installed in a masonry fireplace (not for use with ZC fireplaces). The DuraVent kit(46DVA-HCL33 and 46DVA HCL34) is approved for use with Travis Industries gas inserts. These kits can be purchased from your DuraVent dealer. Application DuraVent Part# For inserts that use 3" exhaust and 3"intake 46DVA-HCL33 For inserts that use 4"exhaust and 3" intake 46DVA-HCL34 Refer to the kit manufacturer's instructions for details and requirements for installation. In addition to the manufacturer's requirements, the following requirements must be met: '�i�iN tAiP3 DC )C7I OE • The termination center MUST be NC a minimum of 5'from the base of �` . �® the insert. 40 )O We • The termination center MUST MI Radius �� obi- base of the insert. it C NOT be more than 8'from the Z" 4" Min ` - . 11 1 • The radius of any bends in the DC, a anflexible venting MUST NOT be 0C, _ MC less than a 4" radius DC )Ol O DC • All portions of the venting MUST DO )OI have at least a 1/4" rise per 12"of 0 )0I Min. 5' horizontal run .7�f C Max. 8' D �001 �O0l —OC ' • •; .-OI io PC I I— _01 ' ' --" It ° i r-v i f fLJ1_I1 1I 1Lu ji L5 ©Travis Industries 4/26/2023- 1536 DVL EG GSR2 Installation (for qualified installers only) 23 Co-Linear to Co-Axial Pipe DuraVent manufactures a vent kit that adapts flexible co-linear venting to co-axial pipe. This can be helpful for situations such as when a damaged masonry chimney top is removed to below the roofline or when an additional story is added to a home and the added height covers the existing masonry chimney height. The DuraVent kits (46DVA-CLTA and 46DVA-34CLTA)are approved for use with Travis Industries gas inserts. These kits can be purchased from your DuraVent dealer. Application DuraVent Part# DuraVent Stock# For inserts that use 3"exhaust and 3" intake 46DVA-CLTA 810014742 For inserts that use 4" exhaust and 3" intake 46DVA-34CLTA 810014340 DuraVent Co-Linear Check with the local �i opito Co-Axial Adapter Authority Having p Jurisdiction before installing in this manner. -The fireplace must be permanently marked to indicate that it has been altered and no longer �r .' 'of suitable for burning solid �• ipi fuel (wood). WM ' -� a -All additional ®CMI _11.__ l01 requirements in the oC' _ MC manual for the installation 0= _ )01 must be met. �C %'_ pc Max. 40' - Refer to the vent �[ 0C3i �22M manufacturer's DC v 1 instructions for further o rvif =C details. ®® 4 ,1 )f C1 7 r Col pooC in ��ol= i *mom c ,oC • C ;.I .;fie �C f 1 _,itr�LJIJI L±JLJI�IJ it '7 s ©Travis Industries 4/26/2023- 1536 DVL EG GSR2 24 Installation (for qualified installers only) Surround Panel Installation There are two styles of surround panels. They can be identified using the information below. • Original panels—Fit previous versions of the DVL and can be used on DVL EG with the additional brackets included with the panel. • Ember-Glo only panels—Fit onto the DVL EG units only and do not require any additional brackets. See the appropriate panel installation instructions below based on the panel you are installing: NOTE:The insert may be installed without surround panels. Original - 1-Piece Surround Panels PANEL SIZE WIDTH HEIGHT PART# Small 42" 30-1/2" 96100323 Large 44" 34" 96100319 Ember-Glo Only - 1-Piece Surround Panels PANEL SIZE WIDTH HEIGHT PART# Small 42" 30-1/2" 96100364 Large 44" 34" 96100365 Arched Faces with Screens Require Use of the Extended Position Notch This surround panel has 2 notches. Notch position is determined by the face being used (see below) Standard Position—used for all faces except for the I / arched faces with screens. All other faces use the Q: standard position notch. If you are uncertain, use the standard position. Extended Position—used only for arched faces with screens. The extended position allows room for the Extended screen and eliminates the'/='gap to the panel. The extended position notch positions the insert% farther Standard Position into the fireplace cavity. Position Inside Fit Panels The panels may be cut down in size and placed within the fireplace opening. Routing the Power Cord Because this panel fits flush against the fireplace facing, the panel does not have a notch allowing the power cord to exit the fireplace.We recommend using the insert wiring kit(sku 97200315)to route power to the insert. Otherwise, route the power cord behind the panel to the right side (the panel or fireplace may be notched if required) (See page 11 for details). ©Travis Industries 4/26/2023- 1536 DVL EG GSR2 28 Finalizing the Installation Visual Deflector Removal A visual deflector is included with the insert to help ensure that the controls and valve area are not visible. The deflector is held in place by magnets on each end. To remove, grab the deflector by both ends and pull toward yourself. Remove the deflector from the insert(see below). it ''fir,; •'`r�'- �", d ram, ,' i, A k ©Travis Industries 4/26/2023- 1536 DVL EG GSR2 30 Finalizing the Installation 9. Check the air shutter following the directions below. Air Shutter Adjustment Let the heater burn for fifteen minutes (make sure the logs and glass are in place). The flames should be yellow with no sooting. Adjust the air shutter, if necessary, to achieve the correct looking flame. Ili 0 i Ai v A I Ma Ila 4011P 1#0114111till • Correct Not Enough Air Too Much Air Flames should be blue at the If the flames are too tall or sooty on the If the flames are all blue and base,yellow-orange on the top. ends,open the air shutter. short,close the air shutter. 114010‘. /�� Front:€!r:r Contrc iirA Right=Less Air Rear BurnerAir Shutter Control (GOLD) Left= MoreAir Right=Less Air 10. Attach the face following the directions included with the face. 11. Adjust the flame to its highest position-the flames should not contact the top of the firebox. Check the flame on low position. The flames should burn off of each burner hole. If the heater does not work correctly,contact your Travis dealer for a remedy. 12. Give this manual to the homeowner for future reference and fully explain the operation of this heater. ©Travis Industries 4/26/2023- 1536 DVL EG GSR2 Operation 31 Before You Begin • Read this entire manual before you use your new heater(especially the section "Safety Precautions" on pages 4 &5). Failure to follow the instructions may result in property damage, bodily injury, or even death. Remote Control Warnings KEEP BATTERIES AND COVER INSTALLED AT ALL TIMES The remote control system requires the batteries and battery cover to remain in place at all times. If you need to replace dead batteries, make sure to turn the appliance off before removing the batteries. NOTE: If the batteries go dead, the system will operate normally as long as household power (120VAC) is present. AThe transmitter and IFC are radio frequency devices. Placing the transmitter in or near metal may severely reduce the signal range. A Turn off the main gas supply to the appliance during installation or maintenance. In case of remote control malfunction turn off the main gas supply to the appliance. PROGRAMMING THE REMOTE The SIT GSR2 remote may be programmed to disable the thermostat or any of the modes(flame height, blower, light, comfort control, Standing Pilot*, or auxiliary power input). This allows you to tailor the remote to the appliance. We do not recommend disabling the standing pilot option for our gas appliances. This feature may be recommended for cold regions or installations with sub-optimal venting. How to Disable/Enable the Thermostat Y "SET"=thermostat The remote is shipped with the thermostat enabled. .'" 5EE function enabled. 1 Remove one battery from the remote. 0 r - i 2 Press and hold the thermostat button while ,tJ Y "CLR"=thermostat replacing the battery. This will toggle the „ CLr function disabled. thermostat function. Repeat this process to toggle �i' the thermostat function to the desired setting. f How to Disable/Enable Modes (Light, Blower, etc.) ,,t-i-r 8 The remote is shipped with all modes enabled(except AUXiliary). 1 Remove one battery from the remote. 2 Press and hold the on/off button and mode button while replacing the battery. riiimVOI� Keep the on/off button depressed during the following steps. 3 While keeping the on/off button depressed, press and release the ,► i, . e Flame Ste.dIg mode button until the mode that needs to be changed is illuminated. 41 �Q eHeight Pid g 4 With the desired mode illuminated (see illustration to the right), EL ra Fe� OP anal x Blower press the or"down" button to activate or clear the mode being s 0 Q ptS addressed. Make sure to keep the on/off button depressed during ,m�cmfe^ Light Control this process. 5 Release the on/off button to complete programming. /at A t A SEE "SET" =selected SEE. mode enabled. ooQn All uCLr "CLR" = selected mode disabled. ©Travis Industries 4/26/2023 - 1536 DVL EG GSR2 34 Operation Starting the Fireplace for the First Time • Burn the heater at a high setting with the blower off for an extended period (up to 48 hours). This will cure the painted surfaces. Fumes from the paint curing and oil burning off the steel will occur. This is normal. We recommend opening a window to vent the room. • Condensation may appear on the glass each time you start the fireplace-this is normal. • Blue Flames will occur on the fireplace when it first comes on. After fifteen minutes the flames will turn a more realistic yellow and orange color. • Certain installations use a remote, thermostat, or wall switch to turn the fireplace on and off. If this is the case, leave the ON/OFF switch "ON". • Verify the power backup batteries are installed (see page Error! Bookmark not defined.). Intermittent/Continuous Pilot This heater may run with the pilot continuously running or in intermittent mode. For most homeowners, the intermittent mode is preferred (this saves fuel, doesn't give off un-needed heat). However, in some situations, the homeowner may prefer to switch the heater to continuous pilot. The most typical reasons for switching to continuous pilot are: • Very Cold Conditions—in very cold conditions you may notice that the burner does not light quickly, and the flames lift off the burner. If this is the situation, we recommend you switch to continuous pilot. This will create a slight draft in the vent, allowing for the burner to light quickly and draft correctly. • Excessive Condensation on Glass After Startup—certain installations may encounter excessive fogging on the window after startup (not just the first time the heater was started). This is an aesthetic condition that may be remedied by switching the heater to continuous pilot. • Cold Glass or Heater Front— in very cold conditions you may notice that the heater front and glass become very cold. To remedy this, switch the heater to continuous pilot. • Frequent On J Off Operation—if you are frequently turning the heater on and off, you may wish to leave it in continuous pilot. This allows the burner to turn on more quickly,without pilot ignition delay. Switching from Intermittent (IPI) to Continuous Pilot (CPI) The pilot mode on this appliance is adjusted using the remote. With the remote in the off position (thermostat off, manual off), follow the directions below to adjust the pilot mode. Press the"MODE"button / / ` v when the appliance is off to l-p adjust the IPI/CPI. wOTE:This icon appears when the appliance is in CPI mode. Press the"UP"button Press the"DOWN"button jj^^'' F to activate CPI mode. ry0 , to activate IPI mode. I YO 1.1 1 II 1 Figure 4 ©Travis Industries 4/26/2023- 1536 DVL EG GSR2 Operation 35 Pilot Fuel Conservation Timer 7 Day Pilot Shutoff Timer(applies to units in CPI mode only) This appliance may be equipped with a 7 day pilot shutoff timer. This timer helps conserve fuel and save money by turning the pilot off when the appliance is not used for 7 days (this timer is mandated in certain areas for conservation purposes). This applies only when the unit is in -1,011's CPI (Continuous Pilot Ignition) mode. If the unit is in IPI (Intermittent ® �' 1 ® Pilot Ignition) mode, the timer does not apply. ■r ILJ■■■ When in CPI mode the pilot will remain lit as long as the burner is engaged within a 7 day window. Each time the burner is turned on the 7 day timer resets. If the burner is not engaged within the 7 day window, the pilot will automatically revert to IPI mode and turn off to conserve fuel. To switch back to CPI, simply: GSB2 Units: toggle the IPI/CPI switch to IPI, then back to CPI. GSR2 Units: use the remote to toggle from IPI mode, then back to CPI mode. To prevent the need to reset the pilot mode during the heating season, we have listed a few strategies below: Option 1: Remember to periodically turn on the heater during the heating season If you use your heater for supplemental heat, this may be the best solution. Set a specific time, once or twice per week (e.g. 5 pm on Tuesday& Friday)to turn the heater on for a few minutes. This will reset the timer and prevent the need to restart the pilot. Option 2: Use a thermostat GSR Units: Use the thermostat included with the appliance GSB Units: Consult your dealer for thermostats compatible with your appliance. The use of a thermostat will keep the room at a constant temperature and will, in most cases, keep the heater working throughout the heating season. Light the pilot at the beginning of the heating season and set the thermostat to the desired room temperature. As long as the outside temperature does not rise excessively, for seven days or more, the pilot will continue to operate. Option 3: Use a programmable thermostat(GSB2 Only) A programmable thermostat may be set to turn on, once per week, to a high temperature for a short time. This will reset the 7-day timer and allow the heater to operate without having to restart the pilot. ©Travis Industries 4/26/2023- 1536 DVL EG GSR2 36 Operation Remote Operation When the switch on the battery holder is set to"REMOTE"the transmitter operates the fireplace. Once you understand how the transmitter works, you will be able to operate your fireplace quickly and easily. Display Overview The transmitter display has four main sections (see Figure 5). Thermostat Display Room Temperature Display • ON • :.: A _ Mode Display(Flame, Blower, Light, Comfort Control) Read-Out — • +> • (Thermostat Setting, � MY Function, etc.) J Figure 5 Listen for the "Beep" Each time you press a button on the transmitter that controls the fireplace, a"beep"will come from the IFC. When you change thermostat target settings the IFC will not beep. NOTE: When the batteries start to get low, the IFC will beep intermittently. When the batteries are nearly depleted, the IFC will no longer beep. See"IFC Batteries"on page 40). ©Travis Industries 4/26/2023- 1536 DVL EG GSR2 Operation 37 Manual On-Off/Smart Thermostat/Standard Thermostat Use the thermostat button to cycle through the three thermostat settings (see Figure 6). Look here for the Press the thermostat button to cycle thermostat setting. through the thermostat settings. a" 19oF ( oNJ Li OFF .6 MINI MEI smi 401111%,4it oi si r O SMART Figure 6 • MANUAL ON/OFF—The burner will turn on and off using the remote (see Figure 7). Press the On/Off button to control the burner. When off, the display will only show the current temperature. ( ® o! r10F When in manual setting,the ■ 1v word"OFF"will appear here. ! 1 �c�zI a Qn Figure 7 ■ SMART THERMOSTAT—While in smart thermostat, the transmitter will control the burner to achieve the target temperature (see Figure 8 below). Flame height will be adjusted up or down to allow operation without turning the burner on and off(also called "smart modulation"). To adjust the target temperature, press the UP and DOWN buttons until a suitable temperature is achieved. This is the target When in smart thermostats.�a, D setting,the word"SMART" temperature on the read- (aml ■ /out. Use the up or down will appear here. ■ \ • J buttons to adjust the target ,y941, a 0 g temperature. Figure 8 • STANDARD THERMOSTAT-While in standard thermostat setting, the transmitter will turn the burner on and off to achieve the target temperature (see Figure 9 below). To adjust the target temperature, press the up and down buttons until a suitable temperature is achieved. (� _` oF Lra This is the target — When in standard thermostat— '0 e temperature on the setting,the word"ON"will /al read-out. Use the up or appear here. down buttons to adjust iv the target temperature. Figure 9 NOTE: If the transmitter batteries go dead while in thermostat setting (standard or smart), the appliance will shut off after approximately 24 hours. ©Travis Industries 4/26/2023- 1536 DVL EG GSR2 38 Operation Mode Controls (Flame, Blower, Light, Comfort Control) Use the mode button to cycle through the four mode controls (see Figure 10 below). Press the mode button to cycle through the mode settings. 'i ...I pi., i"F 'J Flame OFF : ii.: * Height stu a; AUX I�1 �■ " Optional Look here for I a �,` Blower mode controls.\ a 0 c, ci •11 !f M `c u� Accent Comfort Light Control Figure 10 Flame Height Flame height may be controlled using the UP and DOWN buttons when in Flame Height Mode (see Figure 11 below). The center display will display the 7 settings, from "OFF"to"HI"for full-on. NOTE: Flame height may not be adjusted if operating in Smart Thermostat setting. .■I ■ .F U. ■ ■ This is the flame height ` Hi �" ' Wgh When in Flame height � t " read-out Use the up or mode,this icon will r -- Medium appear darkene� '� down buttons to adjust the flame height(7 "� OFF Off Figure 11 Blower Speed The blower may be controlled using the up and down buttons when in Blower Speed Mode (see Figure 12). The center display will display the 7 settings, from "OFF"to "HI"for full-on. of OFF ■l I This is the blower : u• High .1 When in blower • i ' speed read-out. Use tk �u Ei>>> IS. I II mode,this icon will • 1// the up or down buttons r � Medium appear darkened. t / to adjust the blower ��, � JM speed (7 settings). 6I �' g 0 . 0, O eC Off wiz y Figure 12 ( MANUAL MODE—BLOWER OPERATION l0 When in Manual Mode the blower will remain on, even if the burner is turned off and the heater cools. Either manually turn the blower off, or turn off the heater by pressing the On/Off button. Illi ©Travis Industries 4/26/2023- 1536 DVL EG GSR2 Operation 39 Mode Controls - continued Accent Light The Accent Light(night light) inside the heater may be turned on and off using the up and down buttons when in Accent Light Mode (see Figure 13). The center display will display the 7 settings,from "OFF"to "HI" for full-on. a a� °F o" i L� This is the accent light '• ii; High •/ /— readout. Use the up i ., ,,, When in accent light � J or down buttons to Iii ail Medium mode,this icon will `1 u adjust the accent light `appear darkened. ci �J brightness(7 settings). [, �d OFF Off 1111 Figure 13 HINT: If you wish to leave the accent light on while turning the burner off, adjust the Flame Height to "OFF" (see above). Comfort Control (rear burner) The comfort control (rear burner) may be turned on and off using the up and down buttons when in Comfort Control Mode ((see Figure 14). The center display will display either"ON" or"OFF". [OFF °F l This is the comfort ` in On • •s " control read-out. Use 11 When in comfort \ r E control mode,this ����1�the up button to turn , , J on, down button to � j a • icon will appear 1.11 turn off(2 settings). ,�^ � n utie:•e Off darkened. - ``` � � CT MG) Figure 14 Ember-Glo Light(AUX) The Ember-Glo light may be turned on and off using the up and down buttons (see illustration below). You can adjust the brightness of the light using the built-in rheostat. °F 7 ` �'•� Use the rheostat on theoFF When in EmberBed , fireplace to control the mode(AUX),this i , 1 1 1 EmberBed brightness. On ///iconwillappe c darkened and the nc�• readout will display t ' �3 U1 e1 aogn e status. �` ' ©Travis Industries 4/26/2023- 1536 DVL EG GSR2 40 Operation Display Fahrenheit or Celsius • With the system in the "OFF" position, press both the MODE and THERMOSTAT buttons simultaneously to toggle between Fahrenheit(F)and Celsius (C). / b n !i 1k1\ °F ,� ,, Figure 15 Low Battery Indicator Transmitter Batteries The transmitter has a battery-level indicator.When it indicates low battery voltage(see Figure 16 below), install three new AAA alkaline batteries into the transmitter(see"Error! Reference source not found."on page Error! Bookmark not defined.). Low Battery Indicator MINIPF °FO • I I ■ i•ii' Ai 1M) l u MAX Figure 16 IFC Batteries The IFC (Integrated Fireplace Control)will "beep" repeatedly when the batteries get low. Install four new AA alkaline batteries into the battery box when this occurs (see"Error! Reference source not found."on page Error! Bookmark not defined.). In applications where the appliance is required to provide heat, we recommend replacing the batteries before each heating season. ©Travis Industries 4/26/2023- 1536 DVL EG GSR2 42 Operation Child-Proof Feature The child proof feature disables the control buttons, preventing un-wanted use of the remote. • Press both the MODE and UP buttons simultaneously to turn this feature on and off(see Figure 18 below). HINT: This feature is especially useful while using the thermostat setting. Child Proof Indicator rc ii;OF vIi] •■ u r MAX Figure 18 Normal Operating Sounds The appliance may creak with change of temperature—THIS IS NORMAL. Extinction Pops ;;;;� It is not unusual,especially on Propane Blower(s)appliances,to experience a"pop" r(s) when the burner is shut off. The blower(s) push heated air into the room. You will hear the sound of air movement that increases as the speed is Pilot Assembly ::::: .rol Valve will make a slight whisper sound. As the gas control valve is turned on and off you will hear a dull clicking sound. This is the valve opening up and shutting down. Normal Operating Odors This appliance has several areas that reach high temperatures. Dust or other particles in these areas may burn and create an odor. This is normal during start-up. You may notice the smell is more acute if the appliance was left idle for a long period. ©Travis Industries 4/26/2023- 1536 DVL EG GSR2 46 Maintenance Yearly Service Procedure WARNING: Failure to inspect and maintain the stove may lead to improper combustion and a potentially dangerous situation. We recommend the following procedures be done by a qualified technician. • Shut off gas to the fireplace and let it cool for 15 minutes. Remove the glass. Inspect and operate the pressure relief mechanism to verify relief mechanisms are free from obstruction to operate. • Clean glass window with a suitable fireplace glass cleaner. Abrasive cleaners must not be used. Be careful not to scratch the glass when cleaning. • Vacuum and clean any debris in the firebox. • Check all accessible gas-carrying tubes, connections, pipes, and other components for leaks. • Inspect the burner and firebox. Make sure the burner is not warped, cracked, or damaged. Check the firebox and area around the pilot to make sure there is no damage. Inspect primary air openings for blockage. If any problem is found, discontinue use and contact your dealer for service. • Inspect the area behind the access door; clean if necessary. Check the gas control valve and the gas lines. If damage is found, discontinue use and contact your dealer for service. Clean the air channels, ducts, and blower(if applicable) • Inspect vent and vent termination for sooting, obstructions, or damage. Make repairs as needed. Remove any debris or vegetation near the vent termination. Contact your dealer if any sooting or deterioration is found near the vent termination. • Reinstall the glass assembly. If the glass is damaged, replace it. Make sure the gasket along the perimeter of the glass contacts the face of the firebox and forms an air-tight seal. If it does not, re-align or replace the gasket to ensure an air-tight seal. • Turn the pilot flame on (continuous pilot). It should touch approximately 3/8"of the top of the flame sensor(see below). If it does not, contact your dealer. IGS Pilot 4i1 • Start the main burner. Inspect and ensure the lighting of the main burner occurs within 4 seconds of the main gas valve opening. • Test the flame failure response time of the flame safety system. It must de-energize the safety shutoff in no more than 30 seconds. • After 15 minutes the flames should be orange/yellow and not touch the top of the firebox. If the pilot or main burners do not burn correctly, contact your dealer for service. Monitor blower operation ©Travis Industries 4/26/2023- 1536 DVL EG GSR2 Maintenance 47 Troubleshooting Table Problem: Possible Cause: Don't Call for Service Until You: Main Burners Will The battery box switch is turned to"OFF" Use the switch on the battery box The remote control is not working correctly See the remote control instructions Not Start The thermostat is disconnected or set too low See"Thermostat Operation" No Propane in Tank Check Tank Level Flashing RED LED The power backup batteries are dead Replace the batteries(see page 40) (LED will flash once repeatedly) on Control Module The heater encountered an error when trying to Make sure gas is turned on. Turn heater off for 5 start(LED will flash 3 times repeatedly) seconds(make sure standing pilot is off)—then The heater encountered a pilot error turn back on. (LED will flash 2 times repeatedly) Contact your dealer if this occurs. Thermostat Does The battery box switch is turned to"OFF"or"ON"_ Turn the battery box switch to"REMOTE" The thermostat is set too low Check thermostat Not Work Blower Does Not The fireplace is not getting electricity Check the breaker switch Work The fireplace is not up to temperature Let the fireplace burn for 12 minutes The blower fuse may be blown Replace the fuse.See fuse location below. Flames Are Too The fireplace has just been started This is normal—see"Starting the Fireplace for the First Time" Blue Improper air shutter adjustment Adjust Air Shutter—contact your dealer Flames Are Too The flame height may be turned too low Turn the flame height to"HI"- See"Adjusting the Flame Height" Short (Under 6") g g The logs or coals are placed incorrectly See"Log Set Installation" Thin Layer of Soot Improper air shutter adjustment Adjust Air Shutter—contact your dealer Covers the Glass The bulb may be burned out. See"Accent Light Replacement"on page 43 Accent Light Does Not Work The accent light fuse may be blown. Replace the fuse. See fuse location below. Location of fuses (3 amp): F L Ember-Glo Lights Lights ©Travis Industries 4/26/2023 - 1536 DVL EG GSR2 Maintenance 49 Replacement Parts Caution: Use only Travis Industries replacement parts. Do not use substitute materials. Warning: Do not operate the appliance with the glass front removed, cracked, or broken. Replacement of the glass should be done by a licensed or qualified service person. SCREEN BARRIER, ARCHED 250-03377 SCREEN BARRIER, RECTANGLE 250-03379 PILOT ASS'Y, 3-WAY PSE 250-02903 VALVE, NG w/STPR MTR 250-01612 STEPPER MOTOR, LP GS 250-01463 ORIFICE, BURNER-#56 LP 250-00406 ORIFICE, AIR MIXING -#C55 250-01280 ORIFICE, BURNER-#44 250-00410 ORIFICE, BURNER-#45 250-00400 Contact your local Travis Industries Dealer for Replacement Parts ©Travis Industries 4/26/2023- 1536 DVL EG GSR2 Limited 7 Year Warranty 51 Register your TRAVIS INDUSTRIES,INC.Limited 7 Year Warranty online attravlawarranty.com. TRAVIS INDUSTRIES,INC.warrants this appliance(appliance is defined as the equipment manufactured by Travis Industries,Inc.)to be defect-free in material and workmanship to the original purchaser from the date of purchase as follows: Check with your dealer in advance for any costs to you when arranging a warranty call. Mileage or service charges are not covered by this warranty.This charge can vary from store to store. Component Years 1 &2 Years 3 Through 5 Years 6&7 Parts&Labor Parts&Labor Parts Only Burner Assembly Burner Pan Assembly,Air Shutter Assembly,Main Burner Orifice Electrical Assembly(within heater structure): Wiring harness,snap discs,rheostat speed control,blowers,etc. Gas Control Assembly Adjustable control valve,fireplace controller,pilot assembly and pilot wiring Glass V Glass(breakage from thermal shock) Media Log Set,Embers,Stones,Crushed Glass Gold, Nickel&Copper Plating Face&Door(see'Conditions and Exclusions'#9) e% Accessories n Firebacks,Power Heat Ducts,Andirons,etc... N/ One-Way Freight Allowance One-way freight allowance on pre-authorized repair done at factory is covered. N/ Convection Heat Exchanger Convection heat exchanger assembly Firebox Assembly /� n Adjustable Air Restrictor,Pressure Relief Mechanisms,Glass Attachment Mechanism EXCLUDED COMPONENTS: Paint,Gasketing,and Accent Light Bulbs CONDITIONS&EXCLUSIONS 1. This new gas appliance must be installed by a qualified gas appliance technician. It must be installed,operated,and maintained at all times in accordance with the instructions In the Owner's Manual. My alteration,willful abuse,accident,neglect,or misuse of the product shall nullify this warranty. 2. This warranty is non-transferable and is made to the ORIGINAL purchaser,provided that the purchase was made through an authorized TRAVIS dealer. 3. Discoloration and some minor expansion,contraction,or movement of certain parts and resulting noise,'s normal and not a defect and,therefore,not covered under warranty.The installer must ensure the appliance is burning as per the rating tag at the time of installation. Over-firing(operation above the toted BTU rate)of this appliance can cause serious damage and will nuliy this warranty. 4. The warranty,as outlined within this document,does not apply to the chimney components or other Non-Travis accessories used in conjunction with the installation of this product.If in doubt as to the extent of this warranty,contact your authorized TRAVIS retailer before installation. 5. Travis Industries will not be responsible for inadequate performance caused by environmental conditions such as nearby trees,buildings,rooftops,wind,hills,or mountains or negative pressure or other influences from mechanical systems such as furnaces,fans,clothes dryers,etc. 6. This Warranty is void If. a.The unit has been operated in atmospheres contaminated by chlorine,fluorine,or other damaging chemicals. b.The unit is subject to submersion in water or prolonged periods of dampness or condensation. c.Any damage to the unit,combustion chamber,heat exchanger,or other components due to water,or weather damage which is the result of,but not limited to.improper chimneyNenting Installation. 7. Exclusions to this 7 Year Warranty include injury,loss of use,damage,faiura to function due to accident,negligence,misuse,improper installation,alteration or adjustment of the manufacturer's settings of components,lack of proper and regular maintenance,damage incurred while the appliance is in transit,alteration,or act of God. 8. This 7 Year warranty excludes damage caused by normal wear and tear,such as paint discoloration or chipping,worn or torn gasketing,corroded or cracked logs,embers,etc. Also excluded is damage to the unit caused by abuse,improper installation,modification of the unit,drilling of the orifices,or the use of fuel other than that for which the unit is configured. Units are shipped for natural gas and must be converted to propane using the included conversion kit. Confirm fuel configuration with your installer. 9. Damage to gold or nickel surfaces caused by fingerprints,scratches,melted items,or other external sources left on the gold or nickel from the use of cleaners other than denatured alcohol is not covered in this warranty. 10.TRAVIS INDUSTRIES,INC.Is free of liability for any damages caused by the appliance,as well as inconvenience expenses and materials. incidental or consequential damages are not covered by this warranty. In some states,the exclusion of incidental or consequential damage may not apply. 11.This warranty does not cover any loss or damage incurred by the use or removal of any component or apparatus to or from the gas appliance without the express written permission of TRAVIS INDUSTRIES,INC. and bearing a TRAVIS INDUSTRIES,INC.label of approval. 12.Any statement or representation of TRAVIS products and their performance contained in TRAVIS advertising,packaging literature,or printed material is not part of this 7-year warranty. 13.This warranty is automatically voided if the appliance's serial number has been removed or altered in any way.If the appliance is used for commercial purposes,it is excluded from this warranty. 14.No dealer,distributor,or similar person has the authority to represent or warrant TRAVIS products beyond the terms contained within this warranty. TRAVIS INDUSTRIES,INC.assumes no liability for such warranties or representations. 15.Travis Industries will not cover the cost of the removal or re-installation of hearths,facing,mantels,venting,or other components. 16.If for any reason any section of this warranty is declared invalid,the balance of the warranty remains In effect and all other clauses shall remain in effect. 17.THIS 7YEAR WARRANTY IS THE ONLY WARRANTY SUPPLIED BY TRAVIS INDUSTRIES,INC.,THE MANUFACTURER OF THE APPLIANCE.ALL OTHER WARRANTIES,WHETHER EXPRESS OR IMPLIED,ARE HEREBY EXPRESSLY DISCLAIMED AND PURCHASER'S RECOURSE IS EXPRESSLY LIMITED TO THE WARRANTIES SET FORTH HEREIN. IF WARRANTY SERVICE IS NEEDED: 1. If you discovers problem that you believe is covered by this warranty,you MUST REPORT it to your TRAVIS dealer WITHIN 30 DAYS,giving them proof of purchase,the purchase date,and the model name and serial number. 2. Travis Industries has the option of either repairing or replacing the defective component. 3. If your dealer is unable to repair your appliance's defect during the warranty period,they will process a warranty claim through TRAVIS INDUSTRIES,INC. The dealer will require you to supply a copy of your receipt showing the date of the appliance's purchase and the serial number on your appliance.The appliance will then be shipped,freight charges prepaid,to TRAVIS INDUSTRIES, INC. TRAVIS INDUSTRIES,INC.,al its option,will repair or replace the appliance free of charge if it is found to be defective in material or workmanship within the time frame stated within this warranty. TRAVIS INDUSTRIES,INC.will return your appliance,freight charges prepaid(years 1 to 3 only)by TRAVIS INDUSTRIES,INC.,to your regional distributor,or dealership. 4. Check with your dealer in advance for any costs to you when arranging a warranty call. Mileage or service charges are not covered by this warranty.This charge can vary from store to store. ©Travis Industries 4/26/2023 - 1536 DVL EG GSR2 Optional Equipment (for qualified installers only) 57 BLACK GLASS FIREBACKS ONLY — For all other firebacks skip to step 8 Seperate the two halves NOTE: No tools are needed for --�' this step. ✓ , �" 5. Prepare the panel spacers. �� -- -- Gently bend the spacers back -' ' and forth along the lengthwise perforation until they separate. 6. Separate the top panel spacers from the bottom panel Seperate the topspacers spacers by gently bending P s p ers from the bottom spacers them backand forth the perforations (about 1/3 from the end). ✓-��' J Front Side View Rear Side View J� V 7. Prepare the side firebacks forr It installation. Each side uses (1) large spacer on the bottom of the panel and (1)small spacer on the top of the panel (just after the mitered corner. Place the spacers as shown below and bend the small tabs ° (1 on the top and 3 on the I it ,,, bottom)to secure the spacers to the glass. NOTE: You may want to pre- bend the tabs before placing the spacer on the glass. Ilk ©Travis Industries 4/26/2023- 1536 DVL EG GSR2 60 Optional Equipment (for qualified installers only) Oak and Birch Log Set Installation (sku# 94500951, 94500952) Installation Warnings NOTE: Consult the installation manual for order of installation. If using propane (LP), convert the appliance before installing the log set. If using firebacks, install them prior to installing the log set. • The logs are fragile, especially after being exposed to heat. • Make sure the gas control valve is OFF and the heater is cool prior to conducting service. • Failure to position the parts in accordance with these diagrams or failure to use only parts specifically approved with this appliance may result in property damage or personal injury. • The burner must be correctly positioned before installing the log set. Make sure the burner is fully seated and the pilot is properly aligned. Order of Installation When setting up the insert, you will need to follow a specific order of installation to optimize installation time. Failure to have all of the accessories available at the time of installation will delay installation and may lead to unnecessary disassembly of components. 1. Run gas line to the fireplace 2. Remove the glass frame. 3. Run vent through fireplace chimney. On larger fireplaces,the vent connector may be left in place. For smaller fireplaces, remove the vent connector. See"Vent Connector Removal and Installation"for details. 4. Place the insert into position and attach the gas line and vent. 5. Remove the burner. NOTE: If using propane (LP), convert the appliance at this time. 6. Install the firebacks. 7. Replace the burner. 8. Install the media (logs, stones -see instructions included with the media). 9. Install the surround panel (see instructions included with surround panel). 10. Replace the glass. 11. Install the face (see instructions included with the face). 12. Follow the instructions under"Finalizing the Installation." Installation — Oak vs. Birch Both log sets are nearly identical in shape. The only difference is the paint scheme and some textural details. Below you will find pictures of both the birch and the oak log sets. The installation pictures show the classic oak log set. ©Travis Industries 4/26/2023 - 1536 DVL EG GSR2 Optional Equipment (for qualified installers only) 63 Loci Set Installation The logs are fragile, especially after exposure to heat. NOTE: The insert should be in place, with the gas line and vent attached and the firebacks installed (see owners manual for further details). 1. Place the rear log as shown below. The two slots on the bottom of the log sit over the pin on the burner. With the rear log in place, push it all the way back { �P � � Y �t� L� �� y rxv Bottom View of Log ®� -„..._ - k YRA.W h<.:: . . , a ac::,. K6'd+:%i U�i'' ._ 7. +%•i6" , ! Gc .,ro-�s*emw.u; - ..., „ v � e tt ........,.... . . .. ... „...._,,,,,, ,k, ,,-. ' IP Ilk °G . ,,,..., `,•w 2. Place the left log on the lower front portion of the burner. The notch on the bottom left of the log res, . ts on the grate. Push the log backward until it is in contact with the sloped area between the front and rear burner. lam•' :}�T i a• r 1 gy+%+ 1 Y w " w `7sve...' r 4 •t� Tr• p" n -a fifi r,. • '+.�, .�� --.1....—:� .r . 1 NOTE: Make sure the log do4i es not olstruc • t any burner holes.p "� a.«�S 1tY i 'q+ ..µ'\I'S .. 'Y R Y i ,z- ©Travis Industries 4/26/2�23- 1536 DVL EG GSR2 Optional Equipment (for qualified installers only) 65 5. Place ember chunks on any portion of the front or rear burner as long as it does not obstruct any burner holes. "' x�" 'S','• n 7'..`J +•" rr,;.4. s .. �'j.Fh L. -1':r �j { a&•SSA'`' i+ '.,m;"c yiAAipPr«"•4$' ��fyy } :M .„ 3 m ; ,r ;,..t ,jay y� ^4y,y'^ 11iS- tb _ ` vI i _:_ .. : _dam -"}0 : ,g.,Tyy JAW ,-y' Z-YY.. fa 6: p{y �(t' `l4 Y r db < . 6. Detail the burner with Rock Wool. The included rock wool is placed on top of the burner to enhance the glow from the burner. The rockwool can be applied in a relatively thick layer.The best method for applying the rock wool is to brush it on to the burner. Compress a clump of rockwool between your thumb and forefinger. Use a stiff brush to apply rockwool fibers onto the burner. Do not use the entire bag of rockwool. Use only a small amount and save the remainder. Over-use of rockwool will diminish the glow and may cause sooting or other adverse conditions. qy.i. x. i;'fA v fV� .51t ,,y _ t JtK `,i'C T, ' l Y w A S _ 1A� ,r 1kt It f ..T` - r e s s lA ," r _, NOTE: Remove all rockwool from the pilot area (see below). e 'V , 1 N pp ry`� AWY 1�.> "4 i�� i ^{ r r ©Travis Industries 4/26/2023- 1536 DVL EG GSR2 66 Optional Equipment (for qualified installers only) 7. Install the Ember glass on the perforated area directly in front of the grate. Place a thick layer of the ember glass over the perforations making sure to cover all of the holes. t perforations ma, r p r p -AN ' �. �' ' �, 1. r t3 r� r ' a,.t ,rT t- .,-(11011111, S h �, �, -- ; 4 • E i S V . r V. V. t K . • _.r. ,I ^ w, -. a t`.wy +i. ,.., - * i '.. X . l c: .� y f i° , r° . s,- rT - r to p -„"f.' y, '` a ^* ,', • ': � qqs � � �. 1 t.�}"� �C am" Gn,•q^N� ��x! :i { s r s i ,,,i,. . .. .______,_ '. ' , - -------- ---".—'------------ —-- N..e. ;'. 3....5Ai`.1¢''u' ,,�.' ''.'WFtitAb"U1ltlx,� � v • 8. Lightly dress the ember glass with black touch-up paint (we recommend Stove Bright®). Check the appearance with the lights on and add additional paint, as needed, for a realistic glowing ember appearance. NOTE: If power is supplied to the insert it can helpful to turn the lights on while painting so you can determine an appropriate amount of paint for a realistic ember appearance. NOTE: We recommend that you use a piece of paper, cardboard as a shield to mask the log grate and burner from overspray (see below). s Scan this code with a QR reader on your cell phone to watch ao video of the setup. % .1 ;,,` 'Jr'.a. v a �■ �■ �sy f r lc r _ X http:!lvimeo.com1289322734 NOTE: If power is supplied, turn the rheostat tot until the embers have a realistic and aesthetically pleasing appearance. Use the remote to turn the Ember-Glo lights on and off. ©Travis Industries 4/26/2023- 1536 DVL EG GSR2 Optional Equipment (for qualified installers only) 67 9. Place the front left log as shown below. The log has a channel that orients it properly to the grate (see below). The right end of the log sits forward of the second vertical finger of the grate. There are also two channels on the bottom of the log that rest on the side and front edges of the burner. =ttt "° The channels on the t p:, _ ��� � bottom of the log rest on ' ;' ' " _„ the side and front of the tia grate as shown below Q , • 4 + yil ii 3 J. ,: " Right end of ' ° ,, x i fin. t d •, log sits in t+ 4 ' ii,''. t i� � 1 '"R front of grate ', ` tt: `a ,� • ,N go- .:' � L _,f' .1 .. •A v. 1 U .. x`4. 1.ja'e ! V.,." • ; i ,e . ,,.. .i "aele+t ^. .7'+.F•..•,�+ F .k . #i,e=�. x 'x ` / }'' ., • '. ., cs' ''l^^i;T�G`L. _ "<y. #rywS d _ qY ` ^ � .. J 4 " at 10. The right top log has two slots on the back that fit over the pins on the rear and right log (see pictures below). Nt4Vil ,);,••1 4}:FS •_ �`tt Yh gv:".' g i"`' R' -'e ---a;, $3?,:,S sugz i• ,-rc .7�• », i �"`Axe yx T1 'a5 � '`�a'` r aa to,�r., '' ,' -tit X{ • L'' e k 9'S, g 6- t •i ♦. .x:-+r )' fir z. t �... - - ©Travis Industries 4/26/2023- 1536 DVL EG GSR2 68 Optional Equipment (for qualified installers only) 11. The center twig rests on the tip of the right bottom log and has a notch that rests on the middle vertical finger of the grate. • hr; ties ,.`' x ' a ice' ¢ �, °,--' °' °-'„.� '' .' yea. 4i77i 4 +! - 2 £ , e ., a r .. r �v s ltAt P 0e k)/4v,Yid psi n�� it- A 1 1 iF !j Z.` ' , 7 V ` may, n {( 'fi�M ,e'ef'i ' ` .� ? ,, Xt ,.Yt " � ♦ ss rAr f n m 12. The center log rests on a pin on the left end of the rear log and the on the left end of the center twig. There is a notch at the end of the log that rests against the grate. r Y!s y " keY y ycua: % . 3 ; x - sSyw .� ^ - ,in. A. a } . t' 4gQ . � Cpt/y w ACm y Y. n i a - y s 4E .mow. �1 ©Travis Industries 4/26/2023- 1536 DVL EG GSR2 Optional Equipment (for qualified installers only) 69 13. Place the right ember chunk as shown below. +w����+ /r * " Y ; ..1�. 1 x i , �.. - i .F• sYni �. x* {,, cL, ,- 7i,` {y, • ' • ;,^ ..x �"W"•, .�F • _` ,' Yrx F y� ' • ri gam,.. • ' • iM YAr ..i s � r.- '' ' ,1 , 1`�a '� S,. . •`•' �� dal!- 'x f • `S ' f � ��t i _ x �Y. a t'..}r f fy i ,..,yl . > f • TS -5' fi �y ■q,4r x`` "` • ,`'�j�Y • !;' ,^y • '�„w't .F't."% in i , ye,• F# A� ' • r'f :*. r f •14n, w"", tip.' Y ''' . •'„yk, irk ' L _r .,..• t "'�',- ,•B` , x s' to F } ,p .._. r. , - 1 • yr},�-0 Wir-. {� �Y ' \ „�+ k✓�'- ` fi k k y, Y t, T' .'EW -_ sir ' - ., . x.. a; ! r 14. The left twig sets on the left most pin on the front left log and the top rests on the left log. 4 "-m"v '{ •�win,rl .,,,, Aki• {x 4 P v ,> "r'xy � fir.,. Dy �°• i y [_; .• . 4i- ' w fit t FS .. � .; - y, x+ -s : f : LiF x,� ✓ - „S.Y"k .3a. lit' y;,4'. .` \ •ice �, a fi*i k .fie I. 'w'• 7 . .,. wy ,s 4 �.y�(A.0 •,. Ts• .-. ,..x""". rFt , .. .rya 'Y PE1 A / ml ' ,' ,r i. + o s Nr .•. FyGi) n + •' - 1 , aF. of t ,' t, ! , y< r 7', n a ., . .- ., t' '4- ©Travis Industries 4/26/2023- 1536 DVL EG GSR2 70 Optional Equipment (for qualified installers only) 15. Place the center-left twig over the remaining pin on the front left log. The burnt end of the log should rest on (or near)the grate. i. "!„ a s�* 44.. �i` :L� y .,` rt"' , `"i ,cam .i„4. i , � r�.M @ -- _i f � f - 'i '� s 1C h .$'a s � Ate'"xi �` ', `+ ots, 4;,p ,i�}... ^4F Yi l0" it " +.E 7b , t ,�. $ L 5 R i�„ (i) :"'g ti}r y I' 4" F1'iau('"4-;Vri'' ) r r rrde+'' SA; t s� 4 16. Place any remaining ember chunks on the ember glass and grate to create a realistic appearance. ! Yywi +V 4 ' a, iT�G.. e f A ,ya`l arc. ��.�� • h.:: i-,-..a, y � '13; J t'' '0 t 4 r S 1 g, ,ur.. {b•. 2. 7. i ""'-. r•de S Fu i ".f3' " 1 � r " +dam s 6„ _ ., �,�.- l ©Travis Industries 4/26/2023- 1536 DVL EG GSR2 Optional Equipment (for qualified installers only) 71 Driftwood Log Set Installation (sku# 94500958) Installation Warnings NOTE: Consult the installation manual for order of installation. If using propane (LP), convert the appliance before installing the log set. If using firebacks, install them prior to installing the log set. • The logs are fragile, especially after being exposed to heat. • Make sure the gas control valve is OFF and the heater is cool prior to conducting service. • Failure to position the parts in accordance with these diagrams or failure to use only parts specifically approved with this appliance may result in property damage or personal injury. • The burner must be correctly positioned before installing the log set. Make sure the burner is fully seated and the pilot is properly aligned. See the owner's manual for details on burner removal. Order of Installation When setting up the insert, you will need to follow a specific order of installation to optimize installation time. Failure to have all of the accessories available at the time of installation will delay installation and may lead to unnecessary disassembly of components. 1. Run gas line to the fireplace 2. Remove the glass frame. 3. Run vent through fireplace chimney. On larger fireplaces, the vent connector may be left in place. For smaller fireplaces, remove the vent connector. See "Vent Connector Removal and Installation'for details. 4. Place the insert into position and attach the gas line and vent. 5. Remove the burner. NOTE: If using propane (LP), convert the appliance at this time. 6. Install the firebacks. 7. Replace the burner. 8. Install the media (logs, stones-see instructions included with the media). 9. Install the surround panel (see instructions included with surround panel). 10. Replace the glass. 11. Install the face (see instructions included with the face). 12. Follow the instructions under"Finalizing the Installation". ©Travis Industries 4/26/2023- 1536 DVL EG GSR2 72 Optional Equipment (for qualified installers only) Packing List Log#1 ` Log#7 (250-05391) (250-05397) x i; Log #2 Log#8 xf� (250-05392) 4 (250-05398) icy Log#3 Log #9 (250-05393) �. (250-05399) n. r " � -ayi am i Log#4 Left(6L)and (250-05394) Right(6R) Log • Brackets Log#5 (8) Small0 (250-05395) Stones (250-0544) 3 a; Log#6 (3) Large (250-05396) Stones (250-05404) ©Travis Industries 4/26/2023 - 1536 DVL EG GSR2 Optional E • uipment for qualified installers only) 73 616 EG/DVL EG - Loq Set Overview When installed, the nine (9) logs should appear as shown below. ,04 ( , / •k S LY f ; Loq Set Installation / \ The logs are fragile, especially after exposure to heat. NOTE: The insert should be in place, with the gas line and vent attached and the firebacks installed (see owner's manual for further details). 1. Remove the glass frame assembly from the front of the insert(see installation manual for details). 2. Remove the log grate from the burner tray. The grate is secured by (2) 1/4" screws (one on each side of the grate). Keep the (2)screws and discard the log grate. Top View of Left Side of Burner Remove the screws securing grate to burner A O .min - vot{ . :Ailkuk - ©Travis Industries 4/26/2023- 1536 DVL EG GSR2 74 Optional Equi • ment (for qualified installers only) 3. Place the left log bracket on the lower-left corner of the burner as shown below. Secure the bracket to the burner using one of the screws from the previous step. 1 4. Place the right log bracket on the lower right corner of the burner as shown below. The upper portion of the bracket fits over a stud attached to the burner. Secure the lower portion of the bracket to the burner using one of the screws from step 2. ©Travis Industries 4/26/2023 - 1536 DVL EG GSR2 Optional Equipment (for qualified installers only) 75 5. Install the Ember glass, included with the insert, on the perforated area directly in front of the burner. Place a thick layer of the ember glass over the perforations making sure to cover all of the holes. Lightly dress the ember glass with the black touch-up paint provided. Check the appearance with the lights on and add additional paint, as needed, for a realistic glowing ember appearance. Scan this code with a QR I.J reader on your cell phone to watch a video of the setup. El .O • hftp://vimeo.com/289322734 4.4 �r• ,v 6. Place Log #1 as shown below. The two slots on the bottom of the log sit over the pin on the right log bracket. With the rear log in place, push it all the way back Bottom View of Log L vig 5r=— t`fi` .g A, aryl .ggff� tta Y vaE iHi, amp ©Travis Industries 4/26/2023 - 1536 DVL EG GSR2 76 Optional Equipment (for qualified installers only) 7. Place Log#8 to the right of Log#1 as shown below. There is a hole on the bottom of Log#8 that rests over the pin on the rear burner. a�M1 tt }� +sn_ r., '1 {ry .. w 4, i y. ;z I ... • .;. ..., a ago.- 8. Place Log#4 on the lower front portion of the burner. The hole on the bottom of the Log#4 sits over the far left pin on the left log bracket. Push the right end of Log#4 until it contacts the middle, sloped portion of the burner. There are 3 holes on the underside of this log, 2 on the back and 1 on the bottom. The 2 holes on the back are clearance holes allowing proper fitment over screw heads. The hole on the bottom fits over the stud on the log bracket. 0 ""' k s r 1 .. _. . '.. ©Travis Industries 4/26/2023- 1536 DVL EG GSR2 Optional Equipment (for qualified installers only) 77 9. Place Log #3 on the groove on top of Log#4 as shown below. The log should be pushed all the way back until it contacts the rear log and rotated to the right so the charred tip of the log points to the center. itllll� _ 4 mC 10. Place Log#6 as shown below. The hole on the bottom of the Log#6 sits over the front pin on the right log bracket. Push the left end of the log backward until it is in contact with the sloped area between the front and rear burner. There are 3 holes on the - +�..,. underside of this log, 2 on the111111 back and 1 on the bottom. The 2 holes on the back are clearance holes allowing proper fitment over screw heads. The hole on the bottom fits over the stud on the log bracket. • ZWI w 9 0 TIYVvv e. 9 4P - • " x.,msaMwwtM+em^,n.uCliYfy�y"^`RSAwR MYam&r9WH axu dYw 4rv5W'N"s r .rv'wp. tT w+Y�y@[:i81t4F vn ra ©Travis Industries 4/26/2023 - 1536 DVL EG GSR2 78 Optional Equipment (for qualified installers only) 11. Place Log#9 as shown below. The hole on the bottom of Log#9 fits over the pin on Log#8. The bottom edge of Log#9 rests on the lower burner surface and contact the rear log. 110111 liar! t ak _ 12. Place Log#2 as shown below. The hole on the bottom of Log #2 fits over the pin on the left log bracket. The top edge of Log#2 rests in a groove on the left end of Log #1 and should be pushed all the way back. Top edge of Log#2 rests in this groove on Log #1. 4"' A)V.1 4, '.;.4 ) d f '' i i k — mar '-� ) � �5 w w ©Travis Industries 4/26/2023- 1536 DVL EG GSR2 Optional Equipment (for qualified installers only) 79 13. Detail the firebox with ember chunks as shown below. The chunks may be placed on any exposed metal floor surface on the lower burner and at either end of the Ember-GIoTM glass platform. Make sure the ember chunks are placed well away from burner holes to ensure they do not create any flame impingement. NOTE: Save some ember chunks for final detailing of the firebox rs> v -r f ., 'fir +5°t§ t- ,�,* m. ©Travis Industries 4/26/2023- 1536 DVL EG GSR2 80 Optional Equipment (for qualified installers only) 14. Detail the top and bottom burner with Rock Wool. The included rock wool is placed on top of the burner to enhance the glow from the burner. The rockwool can be applied in a relatively thick layer.The best method for applying the rock wool is to brush it on to the burner. Compress a clump of rockwool between your thumb and forefinger. Use a stiff brush to apply rockwool fibers onto the burner. Do not use the entire bag of rockwool. Use only a small amount and save the remainder. Over-use of rockwool will diminish the glow and may cause sooting or other adverse conditions. re : pt `' • _ q"- 40 NOTE: Remove all rockwool from the pilot area (see below). «, x» n �k.��ira s r L pp,y1 Mh $ '1 �4 •Adn ry. fi sy$ y�o: e 5 r q .a., "y, �r ' ¢ H b1 • 4.44S, " Y le. m.:1 .•• 4 � r ©Travis Industries 4/26/2023 - 1536 DVL EG GSR2 Optional Equipment (for qualified installers only) 81 15. Place Log#5 as shown below. The slot on the bottom of Log #5 fits over the pin on Log#6. The left end of the log rests on the Ember-Glo glass. Wiggle the log to seat the left end of the log into the glass. at..,,zas..:..-:re x,-Qu..,a.,;, m u«w-,",:- ;a:,&.:»�«s_,�x .r•vu,. _ "... 44,$ xxi t'r4fa1 .. 11 � �1�y x�L'T 16. Place the (3)large stones on the Ember-Glo glass. There is no set placement for the large stones. Place them anywhere on the ember-glass bed as long as placement does not interfere with log placement, installing the glass frame assembly or encroaches on the burner creating flame impingement. IL�J t M1 +, a�"'. Vim^ qT t�j e � �`4'9" a T ©Travis Industries 4/26/2023- 1536 DVL EG GSR2 82 Optional Equipment 1for qualified installers only) 17. Place the small stones wherever is aesthetically pleasing on the ember-glass bed and on top of the ember chunks. Feel free to be creative in the stone placement, however, do not place the stones on the burner surface. 4. br tT, ✓ a �" 'y`3°, tla_ w i' 1 Az' s+ s� � 18. Place Log#7 as shown below. The hole on the bottom of the Log#7 sits on the pin on the top of Log#1. The lower end of Log #7 rests on the far left branch of Log #5. v 1 r tB n h F t, 19. Add any additional ember chunks and rockwool needed to create a realistic appearance. 20. Return the insert to its proper configuration. ©Travis Industries 4/26/2023 - 1536 DVL EG GSR2 Notes 83 ©Travis Industries 4/26/2023 - 1536 DVL EG GSR2 84 Index Accent Light Replacement 43 Low Battery Indicator 40 Additional Items Required 7 LP Conversion Instructions 52 Battery Replacement 41 Maintaining Your Heater's Appearance 43 Before You Begin 31 Normal Operating Odors 42 Child-Proof Feature 42 Normal Operating Sounds 42 Clearances 12 Order of Installation 7 Dimensions 6 Packing List 7 Direct Operation 33 Pilot Fuel Conservation Timer 35 Display Fahrenheit or Celsius 40 Power Outages 41 Electrical Requirements 11 Remote Control Warnings 31 Electrical Specifications (for optional blower) ....6 Remote Operation 36 Ember-Glo Bulb Replacement 44 Remote Set-Up 32 Exhaust Restrictor Settings 17 Replacement Parts 49 Features 6 Starting the Fireplace for the First Time 34 Fireplace Requirements 8 Steps for Finalizing the Installation 29 Fuel 6 Surround Panel Installation 24 Gas Line Requirements 15 Televisions Placed Above the Insert 14 Glass Frame Removal and Installation 27 Top Convection Deflector 8 Hearth Requirements 9 Troubleshooting Table 47 Heating Specifications 6 Vent Attachment—Tight Installations 20 Installation Options 6 Vent Requirements 16 Installation Warnings 7 Vinyl Flooring Hearth Recommendations 13 Intermittent/Continuous Pilot 34 Visual Deflector Removal 28 Items Packed with the Face 7 Wiring Diagram 48 Leveling Legs 10 Yearly Service Procedure 46 Location of Controls 32 Want to know more? Scan this code with a QR reader on your cell phone or use the URL below to watch a video of how to use the GreenSmart®remote. ❑ I ❑ 0 • .r. https://vimeo.com/84052701 ©Travis Industries 4/26/2023- 1536 DVL EG GSR2