2.C.vi Dept 1-Pager_PW CITY F Public Works
Tigard
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Brian Rager: Director
The mission of the department: "The Public Works Department proudly provides stewardship
over the City's water, sanitary sewer, storm drainage, streets,parks, recreation and emergency
management services in a safe, efficient, courteous and professional manner."
The City of Tigard's Public Works Department sets the standard for connecting people with safe
and reliable infrastructure. Our diverse workforce of more than 87 employees supports multiple
systems and programs and manages dozens of capital infrastructure projects annually. Whether
it's improving pedestrian-friendly networks, constructing urban trails and sidewalks in our
neighborhoods, providing expanded access to places and opportunities through our Parks and
Rec program, we build and maintain a better community by delivering services to every corner of
Tigard and its customers. We are committed to a community that is well built, well maintained,
and provides well-being for all.
Top 3 Priorities
1. Focus on community—our external customers— 2. Focus on our team—Improving morale and excitement
providing a better response and support to community within our team
(see Strategic Plan Priority 1)
• Recruit, retain,and invest in our teammates
• The department is modernizing our practices of how we
steward the important infrastructure assets and services 3. Focus on sustainable service levels
in the community. Our new software system,Tyler,will Consider growth,changing demand,and aging
improve efficiency for community contact and connection, infrastructure in planning for resource needs to continue
data,and decision-making providing excellent infrastructure services
• Facility challenges—current PW facility and yard are over
capacity and not up to seismic levels for a first responder
—therefore,searching for land to locate an appropriately
sized facility