Loading...
Selamat Datang (3) Selamat Datang Jr 111* • 4 Werc(y Citizen P= Training City of Tigard rt Nam ;a. Na;� gay-. Loreen Mills Liz Newton Citizen Particly' t`ir.n Train; "Mengembangkan dan meningkatkan peranan masyarakat yand didasarkan pada komunikasi antara masyarakat dan staf kota secara efektif. " Develop an improved citizen participation process based on communication between the citizens and city staff using more effective means. 1 V Citizen Participation Training Review what we discussed before— •Understand the benefits of citizen participation •Develop skills to determine when and in what issues to involve citizens Citizen Participation Training Involve Citizens / ("L Get their "buy-in"or te ownership of 4,011111 ' ` ^, results 2 I Citizen Participation Training Develop public process that creates trust t :!Open communication lir • eSend only one message 4 t!Dual messages are confusing '!Dual messages feed people's frustration &mistrust Citizen Participation Training A void surprises 4 ° o Citiz�, Educate citizens They have a role in democracy A responsibility to make it 4 successful not just to obey 3 itizen Participation Training How has this worked in Tigard? A City of Tigard Citizen Participation Training i Long Term Water tylikt . A " Supply 602 1 Communications ii r ,iw 3� 40 a ,, 4 6 umM° L., For Adequate WYcatiOMI Aboutlieed I _ '' Ti ,J1 JJJ Shared Regional Water Source Decision. With Public Input t. ,aK Continuing Efforts Water Conservat:iion Education F. I• DQ 1;32.4041;3@E F,u L•' - G�OQGI404 . j. •Nr.conureel2o.orq f r R`' 5 410 Continuing Efforts Water Conservation Education p mill ildiVf ' ' 46 - -- What Issues Cal/ for Citizen Participation in Samarinda? Q,i,e- A ,L,.1 How To Building A Lasting Citizen Participation Process 4 60 6 610 Citizen Participatior ning Who is 1`6 involved? 4 ,'\ •• j f 'IL a, WE) , r Citizen Participation Training How To Reach The Citizens J.. mou @c Reach Citizens Kecelakaan Rencana Tidak 111 Plan no accident �deb� _ 1a 7 110 Citizen Participation Training 11111 Tujuan Komunikas/ i Purpose of Communications WIli Citizen Participation. Training Target Dart Proses Komunikasi Target Audience • Kendala Competitio X 8 4 Citizen Participation Training Sikap Yang Per/u Kita ilk Rubah v'' a+ l kAttitudes We Need to Change �� 4 Citizen Participation Training Tindakan Yang Kita Hara kan Dari`, P Masyarakat� rq:rot aiitAction We Want Them To Citizen Participation Training Manfaat Atau Ke/eb/han Key Benet', • 9 Citizen Participation Training Alasan Untuk Percaya • Reasons To Believe Citizen Participation Training Suasana Dan if •0(r 11 SikapNow y U 7 Tone and Manner Informasi Yang Dibutuhkan Required Information 10 Citizen Participation Training 1 ; Anticipate how citizens will N I �) respond and ` ` ., plan respons- options �` . • ,1 �l Participation Training Ketika warga �► masyarakat i �, berpartisipasi s►w +� 4*IA111 dalam �; menentuka, kolopfr •if. keputusan, ' 111 , •� 4\ LikTutusan but akanngsung 'When citizens help make decs,onsama the decisions endure or are lasting ' . n----a- -.. 1.-•r,,-1 1--_-:.7-^,7.-1,-* Proses demokrasi memang berbe/it- befit, tetapi akan terus berlangsung , ��o 4 ,,,f_...,:ri ---c.---.-----..---.-11-1":7-..111.---4--1 r Democracy is messy, - . but It Is lasting! wr 11 Citizen Participation Training Keputusan diambil �.. berdasarkan nilai- ni/ai dari41 __' masyarakat. ---- _ Decisions are made based' --IP people's values r -t. ...i.....,_ . ci- • re•,... .., __ , ilm:sinti 0 • 1 a gime ' ' • 0 IQuestions? • Terima Kasih ! i _ __ _ olvsl . 1 yt S , ,,. ...Ia. 12 Lunch Time 44 4\:41 iirr - Citizen Participation Training j Involve . {" 3.�,4,v ` ' Citizens ,. k m "r 0; ,.' °1 Ili -What Issue t,, t 4 _114 t ; - H h, How To Building A Lasting Citizen Participation Process /r, 13 Citizen Participation Training Who is involved? =; 411 dr t Ar 1 * '�'kk f y n �� tel! yC ir Citizen Participation Training How To Reach The Citizens • Citizen Participation Train`r �- Rencana • 14 Citizen Participation Training Perbedaan . Tujuan 1;10 Pertemuan / f Hasil Yang n , _,‘ , Ingin Dicapai ails ii IDifferent types of II meetings/different goals i1 Mizen Participation Training Perbedaan Tujuan 1:4101A Pertemuan / Hasil Yang ■ Ingin Dicapai, , - rifa b 00 ,.f1ai Informational Citic`- - Participation Training Perbedaan Tujuan ) 1-,, J Pertemuan / �-� ,� Hasil Yang \ � t;, ! Ingin Dicapai. � (T ,,,,... ..r ____I 7. i P iri�IL1JJfl 15 1 Citizen Participe' — ' g , Perbedaan Tujuan =M ; Pertemuan / mss • Hasil Yang Ingin Dicapai `. i' l uatu al • h Problem-solving ilit Tujuan dan Hasil yang ingin dicapai t ( . 1 harus jelas, • I. Kepastian dam iiw- konsistensi akan \., �vy3 meningkatkan V i ir kepercayaan 1 asyrakat; . OR . . Be very clear about expectations and results. Certainty and magma will gain public trust. Cf..-- P ticipation Trn"-Y-- Kepemimpinan - adalah kunci sukses ",-' dari sebuah • -y , l pertemuan \ ' _ key to successful public meetings 16 1 Citizen Participation Training Pemimpin rapat /ip' U ``, bertindak sebagai :\ pimpinan dan mengontrol jalannya pertemuan Chair acts as host,sets the tone --.1111.---40 \-� Citizen Participation Training Fasilitator bertugas meneta pkan agenda dan aturan pertemuan, `,,. sehingga memungkinkar setiap peserta untuk dapat berpartisipasi �.. e a and the -- es, abler all to partake Pemimimpin - diskusi memandu ay i) jalannya diskusi dalam kefompok- kelompok yang \ febfh kecif Discussion leader guides smaller groups 17 Citizen Participation Training Notulis bertugas ..„ ---- mencatat dan \� menyimpan data I mengenai hasil L pertemuan ji Recorder keeps an objective record 1 Citizen Participation Training Sampaikan informasi atau • tujuan yang ingin \.► dicapai - Metode •fiapa yang akan digunakan? X11 Getting the word out-What wit?work for you? ie""v111%66 he& rCiptakan pertemuan 0 -?`c yang � nyaman �e i • •per environment NEllr 18 1 Citizen Participation Training diTempat un ertemuan - roll yang memada IL 7 , ■11: 41.1.111 Sat sfactory Site Citizen Participation Training Waktu yang tepat 1 T \;- .010------e y (10 , Citizen Participation Training. Tersedianya konsumsi (makanan Vit atau minuman ringan) lir t r . ii-i-klt,,,,. •,--241/41( 44 • .,'Q't,...111:. \?. Refreshments &:), 19 Citizen Participation Training ~41t '. Tidak menampilkan simbol kekuasaan A (jabatan) N Minimize the symbols of power Citizen Participation Training Pertemuan cf ' Desain Ide ... 11, W' - rr it ii, Meeting Design Ideas MP Problem-Solvin• Worksho. Format /4''''''''''''' Yo where I0 (^p You Want j o 1 o \ lO • o.o. ��� 666 0 00 mom , 0 0 I 1 En.,. PM 0,p 20 Problem-Solving Workshop Format .co Assign C...):1;:il i Seating0 lik •. 0 Advisory Meetings Commur-ty Open House Format ® L L . N. AR. 414 u / " Old Style Informational Meeting or Hearing Format 1 aw w 1 I 9 21 New Style Informational Meeting or Hearing Format Ouhiq I /14111 Citizen Participation raining -17 Ciptakan presentasi Nor yang efektif Making effective presentations Citizen Part` - Pilihlah • 6 presenter dengan selektif Choose presenters carefully w 22 Citizen Participation Training Ciptakan suasana yang • membuat para peserta merasa bebas untuk i mengutarakan © =ertanyaan atau ' pendapat II DO IV OHelp people feel free to ask questions Citizen Participation Training Gunakan audio-visual untuk meningkatkan pemahaman akan informasi yang disampaikan It. ar....i., .it � I •..•••- Vic, / I•v . i1 iit /ter . , 1,0 - 'Use audio 4. enhance in•- e • Gunakan kalimat ��.', \ yang singkat dan *kVA, warns yang Q` t terang (jelas) 1� \, Use short phrases and strong colors MOW 23 Citizen Participation Training Gunakan metode interaksi dan `• masukan Provide many method,,of interaction and nput Citizen Participation Training Berkomunikasi ( ' t,,_,,;' ----// dengan peserta i\ , /h yang berasal dari - i -1411. . masyarakat .C\ \/ 1-4 umum y C—e Dealing with citizen attendees limaimfi Hargai dan ' �;�j hormati f,; }f4� !' setiap kE' '-/!'. . . 11, peserta pertemuan ' Treat each participant with respect Alr, lii 24 1 Citizen Participation Training Ciptakan • �� . suasana humor • , 4,v/0 Keep a sense of hu • W Citizen Participation Training • 0 Tunjukan , A �►' itikad balk. - w„� Show good will 0.4\ _ j Bersikap tegas dalaml : 0 menekankan tujuani dari pertemuan dart C keputusan dari kelompok mayorita akan dilindungi 'S- Be firm in advancing the alms of the meeting and guarding the rights of the majority 25 CO N 01 C C1. O) C o` (6 >' fp o >` a1 C ° �� Qeti (0 E •� t m Rz L C .0 C d `° a Q1 `° 'pcr) Iii F" o E o co z i V/1)) ' r or21- Vt r ,i 1 ,. . . ..,,,, ii C i_ C 4-4 i N N clIa1 C U iI I ' 1 � U EMI U CU a 1 fir.►, Citizen Participation Training Biaya J Distribusi / , (penyebaran) w Masa beriaku i► 111 cost Distribution Shelf-life Mediation Training Mediation (Penyelesaian ,'i4. 3'• 4. •erseJisih,a,nJ/:. r _.r..rir. r , `�a TJJri1' 9 ii IA o rfiJJ'rl_lrly_i Ci r1J_JrJ i A p_1rrTh1;JJ1l rrJ E-J5 y-J r_l k'_rC Resolusi Konflik / Penyelesaian • perselisihan adalah proses dimana pihak yang berperan sebagai 1 pen,en.g;ah, riser bartu, iin:dividu, atau. Jr1; rJ.j�Jric 'E �rb E,d i p �r,_J� l5. rl 1p_lr rrl-,±1nJ C_li--.)-i p,-,Jr)Etd_J_Jn di cir15_Jr`sl rrlar�;'_1 JJPf11r1JJ�l Cd_Jf_Ir rrlefJC'_1p_J1 ;'�.ii-jE;J_J;'_Jr_Jrl y_1nJJ ..d c '"lig .j1 ! -r Il r(' J.. . 1 A cQnfljcti 5Q1ytjp�process in which a mediator helps ''duals or teams ek¢TU(!-R� IU tf Ive their differences and reach an agreement that best meets all their intere,ts 27 Mediation Training Ciptakan keadaan itliiPiii • Create a safe environment 1 Mediation Training , ,ate, Sadan • adanya ` j`� ®_ •tit pe;rbedaan_, *;1iiir.,ri _,c_i_J rlrl=,pc,r s " p o Acknowtedg- % i�� differences - - ��. Mediation Training i_ Iii Ili' �� if . Reduce obstacles to I communication • 28 NEM Mediation Training Tetapkan dan I jai pertimbangkan i!I alternatif . penyelesaian111. Create and examine options Mediation Training Kembangkan pemecahan masalah yang it Nair akal dan . 34• dapat memuaskan semua pihak Develop realistic and mutually -- satisfying solutions Mediation Training Jadilah 'Y t contoh bagi yang l4 lain it 9V 1 Be a model for others 29 • . a —I - all%)64 1111) - -I $ 1:12 I St .A) 1- 011 I j A) a) . 444 -1 '40 l 1 1 4I riff. I< a) 1 I g .- c ) .°41 a ;;; p4 .., . _ A