Indonesian Visit #1 Calendar & Citizen Involvement Training Outline .1
INDONESIAN VISIT #1
CALENDAR &
CITIZEN INVOLVEMENT TRAINING OUTLINE
6/15/02 Saturday Arrive @ PDX —transport to hotel & rest
6/16/02 Sunday Joint orientation (training track overviews) & lunch (Noon -
1:30) at Café Allegro
Drive downtown Portland & visit Saturday Market (1:30 — 5)
Dinner @ Chal Landgren's home (6 PM)
6/17/02 Monday Training Day 1 Town Hall (w/aII ees & DHs)
Introduction - 9:00 AM — 10:15 AM
> Introduce Darticioants —Welcome by Bill
> Samarinda "show and tell" PowerPoint & share their expectation of
what they hope to learn from training and visit
> Tigard "show and tell" share synopsis of training topics & event
calendar
BREAK— 10:15 — 10:30 AM
Overview of Training Week —Town Hall - 10:30 AM — 11:30 AM
> Schedule of Training—Tigard will cover the who, what, when,
where, & participants in training schedule — including topics
covered
> Training Obiectives — Once training is developed (after we hear
back from Kamal), we will e-mail you the objectives. If the training
is NOT what you want/need, please let us know!
> Final Work Products — list of potential items that could be
completed and ready to take back to Samarinda (work program,
training program for staff, sample communication tools,
outcome/result statements for measuring success, etc.)
LUNCH BREAK— at Town Hall — 11:30 — 12:30 PM
Afternoon Sessions -Assessment Review—Town Hall — 12:30 —2:00
PM
> Review assessment tool findings —a candid discussion and
clarification of Samarinda's current situation
> What does success look like?
Outcomes and results desired or expected
> Modify training plan based on assessment discussion
BREAK —2:00 —2:15 PM
Transport to Intel for Tour
Intel Tour - 3:00 —4:30 PM
DINNER Jenkins Estate — 5 or 5:30 to 8 PM
6/18/02 Tuesday Training Day 2 PD Conf. Room —9:00 — 10:15 AM
Overview & Context Of Tigard's Vision Program And Experiences
Overview includes: (fold in Land Use, Water, Recycling, etc. as examples)
Why involve citizens costs, time, dollars, benefits, education, and
buy-in
Who is involved staff, decision-makers, citizens
What issues how to decide what the purpose is of the
involvement (education, information, input)
When in the process
Where opportunities, places, people
How (the tools) presentations, written tools, informal
opportunities
BREAK — 10:15 — 10:30 AM
Skill Building Exercise -Who's involved? — 10:30 — Noon
PD Conference Room
Customer Service (Ron Goodpaster) (some of the why & who info)
> at all levels
> citizen complaints
> difficult situations (people, issues)
LUNCH BREAK — Noon — 1:30 PM PD Conference Room
Travel to Beaverton City Hall 1:30 —2:00 PM
Communication Skills — at City of Beaverton —2:00 —4:30 PM
Dispute resolution (mediation, facilitation)
Dinner/free time
6/19/02 Wednesday Training Day 3 Meet at Embassy Suites
Joint w/ County track - Solid Waste & Recycling Tour - 9:00 AM —
11:30 AM
How Tigard collects solid waste & recycles
> Field observation of trucks on-route (collection)
> Visit Pride Disposal's resort facility
> Paul Seitz describe solid waste & recycling in Washington
County/Tigard
Loreen\H:\DOCS\Indonesia\Citizen Involvement Training\CITIZEN INVOLVEMENT TRAINING OUTLINE 6.doc 2
Last updated on 6/3/02—red letters added 6/6/02
LUNCH BREAK — 11:30 AM — 1:30 PM w/solid waste folks
Afternoon Sessions - 1:30 -3:00 PM —Water Building Lobby Conf. Room
Facilitation Skill Building (Liz Newton)
Dinner Johns Landing Spaghetti Factory 7 PM
6/20/02 Thursday Training Day 4
Communication Skills —at Hillsboro 9:15 — 11:30 AM Leave from
Hotel at 8:30 AM?
Communication-Technoloav-media input—field observation — Hillsboro
(Walt) - Include information about following:
How or The Tools
> presentations
> written tools
> informal opportunities
(Note: sample of Tigard's Communications Plan Packet)
(Brainstorm variety of communication tools that would work in
Indonesia)
(Carrollton, Texas, list)
Communication Skill building
> Meetings - Presentation
Skills
Site
Audience
➢ Written tools
Cost
Distribution
"Shelf life"
LUNCH BREAK — 11:30 — 12:30 PM
Where in Hillsboro? Can be at JWC Facilities
TOUR of JWC Facilities 1:00 —3:00 PM
(Ed Wegner& Joe Thompson)
Return Trip to Hotel - 3:00 -4:00 PM
3:30 PM — Evening •
Max to downtown —walking tour of PDX & dinner- If weather didn't
permit on Wednesday.
6/21/02 Friday Training Day 5
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Wrap up - Citizen Involvement in Samarinda – 9:00 – 11:30 AM
Red Rock Creek Conference Room
What it might look like– education and buy-in – using Samarinda's vision
as an example of how to use/involve citizens (Vision or Water?)
What— issues in Samarinda
how to decide
education
information
input
selection (use Samarinda's list)
When — in the process
education
information
input
Where — opportunities
places
people – staff, citizen, decision-makers
BREAK – 11:30 AM - 1:00 PM
Bilal Mosque Service- 1:00 -2:15 PM
Late Lunch w/Bilal Mosque members –2:30 PM – 4:30 "ish"
Dinner w/Dr. Masud Ahmed & local Muslin leaders (time unknown)
6/22/02 Saturday
Road Trip To The Beach
Breakfast @ Camp 18 (9 AM?)
Visit Cannon Beach? Or Newport?
Drive Home by 6 PM
EVENING –free time
6/23/02 Sunday
Road Trip To Mount Hood
Mount Hood Loop Trip (9 AM - evening)
Hiking, Lunch @ Hood River, Dinner at Timberline
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6/24/02 Monday Training Day 6
Putting it all together - 9:00 - 11:30 AM
SCCR
Develop work proaram & schedule for two time periods
> In Samarinda between now and Tigard's visit
> What Tigard's visit would accomplish
> What success will look like?
> Address elements (who, what, when, where, how)
3 Work Areas To Address:
✓ Sharing Samarinda's Vision
✓ Training of Samarinda's Employees
✓ Other topic to develop
(Samarinda folks pick)
Training work plan addresses the following elements
Why involve citizens costs, time, dollars, benefits, education, and
buy-in
Who is involved staff, decision-makers, citizens
What issues how to decide what the purpose is of the
involvement (education, information, input)
When in the process
Where opportunities, places, people
LUNCH BREAK— 11:30 AM - 1:30 PM
Brown Bag with Tigard Employees at TWD Auditorium
Afternoon Sessions - 1:30 -5:00 PM
Summer Creek Conference Room
Continue Mornina Discussions & Develop Trainina Plan (participants,
tools, expectations)
How (the tools) presentations, written tools, informal
opportunities
Dinner Free evening
6/25/02 Tuesday Training Day 7
Morning Rotary Breakfast— 6:45 — 9:00 AM ?
Breakfast & Speak— Ed & Craig
Putting it all together - 9:00 - 11:30 AM
TWD Accounting Conference Room
Additional time for completina Monday's work
LUNCH BREAK & Free Time 11:30 AM —4:00 PM
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Transport from Hotel to Tigard City Hall —4:00 —4:30 PM
Training 4:30 — 5:45 PM
Civic Studio Control Room & Fanno Creek Conference Room
Technology View in Tigard & web page in Town Hall & RRCCR??
How (or The Tools) Communication Opportunities
✓ City's Web site review (Network Services & Nancy Lof?)
✓ Cable casting & Tigard's studio
DINNER (5:45 —6:30 PM) Fan no Creek Conference Room
Informal meeting with Council 7:00 - 7:30 PM Red Rock Creek CR
Council Meeting 7:30 — 8:00 PM
Official signing of work program developed during this visit.
(translate written info for them to take back home)
6/26/02 Wednesday Training Day 8
Water Tour 8:00 AM — 12:45 PM (Ed Wegner)
Tour of Wilsonville Water Treatment Facilities & Meeting with Montgomery
Watson —Tim Irwin
LUNCH — 12:45 —2:00 PM — Pizza Lunch @ Durham Treatment Plant &
CWS Durham Plant Tour.
2:00 PM —Washington County Managers Mtg. (introduction & visit)
Public Works Worksite Tours 3:00 —4:30 PM
Dinner/Evening Give chance to do something in the evening they
have wanted to do - karaoke or dinner with ???
6/27/02 Thursday
Indonesians to PDX Airport— fly out UA#6869 at 11:10 AM
Loreen\H:\DOCS\Indonesia\Citizen Involvement Training\CITIZEN INVOLVEMENT TRAINING OUTLINE 6.doc 6
Last updated on 6/3/02—red letters added 6/6/02