Selamat Datang - Citizen Participation Training (2) , I
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Selamat Citizen Participation Training 4
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Datang
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=-- ; . t City of Tigard
} Nama Saya Nama Saya
Welcome Loreen Mills Ed Wegner
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Citizen Participation Training Citizen Participation Training
�4GT°NcO
�4, G "Mengembangkan dan
2 meningkatkan peranan
masyarakat yand didasarkan
pada komunikasi antara
masyarakat dan staf kota
OR —014 secara efektif. "
Nama Saya
Develop an improved citizen participation process based on
communication between the citizens and city staff using more
Anne Madden effective means.
Citizen Participation Training Citizen Participation Training
a!Understand the benefits of citizen
participation 111,4,
Introductions ,
!Develop skills to determine when and r
in what issues to involve citizens
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''Learn to use effective communication
tools and skills ,
.!mediation
Wcustomer service
»facilitation
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Citizen Participation Training Citizen Participation Training
What do you Why involve
want to learn citizens?
from this �' �
training? .'
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Citizen Participation Training Citizen Participation Training
To get their To develop public process
"bu in" or that creates trust
y-
ownership of
t 'Open communication
osV47:
144c. results ,'Send only one message
II :!Dual messages are
* ',' . confusing
4 _,; J �gDual messages feed
° people's frustration &
mistrust
Citizen Participation Training Citizen Participation Training
To avoid surprises To educate citizens
T ®They have a role in democracy
A responsibility to make it
4°11140 successful not just to obey
2
Citizen Participation Training Citizen Participation Training
What does "transparent"mean?
To advance �"-So open in texture as to admit
f the passage of light (sheer) __ ,.
"transparent
„ '!Free from pretense or `
government deceit (open) ir,.+, . seen through (obvious) 00 t4L1
r!Reunderstood , Ar,v
(clear)
Citizen Participation Training Citizen Participation Training
How has this ` I '
worked in Are We O'
Tigard? There Yet? -r ,/l
A &r�/ t
�li� Citywide ' :`.,,
Vision
Ci tY of Tig and �' �_..
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Citizen Participation Training Citizen Participa1i tri Training
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Where Are `�"t' Whoser �; 0IL
We Going? Vision Is It? A M
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Citizen Participation Training Citizen Participation Training
Will we ci
,� Long
know , ,
when / /14— Term
we get i ‘ '; ., Water
there? _ � Supply
Op it
Citizen Participation Training Communications
Angry ,
... • . Citizens
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digidie 4` hi,sVAA4irt 4 0., .\
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Decision WithPublic Input
�'' Education
About Need
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For Adequate
Water Sugg
*or iiii,
Shared Regional
Water Source .
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Continuing Efforts Continuing Efforts
Water Conservation Education Water Conservation Education
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Citizen Participation Training
Dog
Park s . Angry
- Citizens
Citizen Participation Training Citizen Participation i raining
itor `044r.:74Meetings
They Brought Long Process
With Many
ipkt"Their Dogs Too! :_ Information
I slay zees
Updates
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Citizen Participation Training _.
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Urban Forestry
� Benefits of Trees
*Provide Clean Air
*Filter Pollution from Air,
. `tc an ,. Soil ,._.
4 :rovide Wildlife Habitat
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Urban Fr�stry , 000
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•Public Tr � rices
�•Encoura i �� Iii� .' r r,a .
to im lener P
*C�ityCcomm' Pi-t ` ent Urban :, ' .t
orrest. '* rtY'"°� ,r
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g•N ..x1..�yiM;;':,,.�r ws x#de^4r84 ,t,' .4".
�p How has this
~! � worked in
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_ County. Z
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Citizen Participation Training Nor N
Cedar Hills o What it Takes
Boulevard N to Connect a
The Road Neighborhood
from Hell - 6 ,b ..
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The Backgroc
*Grow an issue in your community? •County Department of Land Use
v Communities that developed before and Transportation
they were planned? •Urban unincorporated
v Need to retrofit existing neighborhood
neighborhoods for today's land use State and regional planning goals
and transportation needs? ..
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The Neighborhood Need The Mood
•Rural - suburban, old, well-
established •Long history of
opposition
•Farm-to-market roads /
•Grid system for new urbanism Sensitive
•Light rail access ,., issues I
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,>Vulnerable
elected official
The Process, part 1
Embrace all impacted •Two community open houses
stakeholders Deal with the bad news up front
•Set up broad Citizen's Advisory Face-to-face planning; walk the
Committee route
•Meet in local homes. ' Get ADA Committee involved
•Community survey q
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Depended on where No "no-build" option 1
you lived What can we do to mitigate the 1
Environmentalist effects? 1
uprising
Trees and wetlands CAC recommends "least .• 1 l,
very important objectionable" alignment
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Issues The Voce
Public presence at CAC meetings Commissioners and bonding
Understanding parameters of option
process ,-Vote on project rather than
Red-toed frogs funding .aaz _,�
stir 1 Painful politics S "-
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Construction! The Results
Slow acceptance
Constant, clear communication New alignment
Sewers a sweetener Park space; -111X 'bridges
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Results, part 2 The Party
•Water quality features a Grand Opening parade
♦Peripheral traffic Merchants and historic families
•Coloring new Town Center involved
process Kids, dogs and horses! - - s
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The Pole Lessons learned
•Cedar tree saved •Use Sounding
•The Healing Pole Board rather
•Off to the White House
. than CAC
•Orchestrate
•The Sentinel Plaza ��� ii�
i i expectations/ �R., ',.
., ground rules -.4-
., Define scope i . q.
li4"\* of work
le
Lessons learned, part 2 Citizen Participation Training
Make use of
neighborhood association " The Train j
Communicate constantly l "' Comes to i
Include right-of-way staff " M Town - and j
from the beginning; - ' _ ;
information only i ell11 i
the Town i
Support your
Grows to
Commissioners \ Meet It.
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Citizen Participation Training Citizen Participation Training
What Issues Call for What Issues Call for
Citizen Participation? Citizen Participation?,,,,,,,..,,
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Citizen Participation I raining Citizen Participation Training
What Issues Call for What Issues Call for
Citizen Participation? Citizen Participation?
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Fl 17 1 1 Other Issues?
In What Issue Do Homework Assignment
You Need... Identify 1 or 2 Issues You Need
Citizen "buy-in"or Citizen "buy-in"or
ownership of results ownership of results
Citizen trust Oit
Citizen trust %0c
Reduced surprises fr 31r,
Reduced surprises from Ou citizens ain0.ylaff
citizens and chaff
Tn7forrneri ciliz it„,
Informr, ; _itizel,s *Ala '
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Terima Kai
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Questions?
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