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Selamat Citizen Pal ticipation Training
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Welcome -
Citizen Participation Training Citizen Participation Training
e.!Develop skills to determine when and
in what issues to involve citizens Involve
'"Learn to use effective communication Citizens
tools and skills
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Citizen Participation Training Citizen Participation Training
To get their
"bu in" or To develop a
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�i trust
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Citizen Participdooli rrauiinc Citizen Participation Training
To avoid surprises
To educate
citizens
Citizen Participation Training Homework Results
To advance
t "transparent
government"
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Share Issues Identified How To Building A Lasting
1 or 2 Issues You Need Citizen Participation
Process
Citizen "buy-in"or
ownership of results
Citizen trust
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Citizen Participation Training Citizen Participation Training
How To Reach How To Reach
The Citizens 4, The Citizens
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Pemenntah
1 Ant Buka
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Citizen Participation Training Citizen Participation draining
How To Reach How To
The Citizens Reach
eitt
r,�A i Citizens �,
Other Wi--m Kecelakaan
Ways? _ /' Tidak1L •
no accident
Citizen Participation Training Citizen Participation Training
Rencana Tujuan
Komunikasi it
Purpose of Communications 2
Plan
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Citizen Participation Training Citizen Participation Training
Target Dan
Proses Kenda/a 1'" q°
Komunikasi
fli
Target Audience � Ae;
Competition
Citizen Participation Training Citizen Participation Training
Sikap Yang
Per/u Kita a ;,
1
Rubah )P' Tindakan Yang iiil I
Kita Harapkan f v�, ',
' . Dari
Olt` •
Masyara ` rq f4
Attitudes We Need to Change f1 /�E..
Action We Want Them To Take
Citizen Participation Training Citizen Participation Training
Manfaat Atau
Kelebihan
A/asan Untuk
Percaya
Key Benefit
'r
kik
Reasons To Believe
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Citizen Participation Training Citizen Participation Training
Suasana 1111111111
Dan 'Ir � Wit 1 Informers:
Sikap , 4J
� . Yang
143 Dibutuhkan •
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Tone and
Manner -
(
1 Required Information
Citizen Participation Training Citizen Participation Training
Ketika warga mask
masyarakat
,•,,,N, -14 m'AnticiPate / 1 berpartisipasi ►
how citizens () dalam �� �11;
will respond menentukanIlk ``= �"
and plan staff keputusan,
response
It
keputusanoptionsr tersebut akan berlangsung
When citizens help make decisions,
lama the decisions endure or are lasting
Citizen Participation Training Citizen Participation Training
Proses demokrasi
memang berbelit- Keputusan ,,.
be/it, tetapi akan diambili�' �"�-
terus berlangsung o� 4 „ berdasarkan ��\
r,. �� Hila:-Hila;darn --�-�-
ijiti'"'�,/ ! � , masyarakat. '�
Democracy is messy, _ ,_.-
---- -----------,--__________ _% Decisions are made based on
but it is lastingl r people's values t
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Citizen Participation Training Citizen Participation Training
Perbedaan
Pertemuan - fTujuan
Presentasi Pertemuan / f
tinn Hasil Yang iii irule
11- ,!I1 )4p tin
Ingin Dicapai !!:■ I,
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Meetings-presentations Different types of ,f,;-
meetings/different goals
Citizen Participation Training Citizen Participation Training
Perbedaan Perbedaan
Tujuan Tujuan e
Pertemuan / -- . Pertemuan /
Hasil Yang Hasil Yang o'-� ,,ab , tip'
Ingin Dicapai Ingin Dicapai � - •' 1' '>! T
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Arahan ' !'
Informasi ,; •
Dan
Informational Panduan
Advisory
Citizen Participation Training Citizci r ►'dru upation Training
Perbedaan ,'" Tujuan dan Hasil (0----41. 51---Th
Tujuan AMY yang Ingin dicapait j� f
Pertemuan / • . harus jelas. I �
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Hasil Yang Kepastian dan a IA
Ingin Dicapai ` konsistensi akan
/ meningkatkan ,, , ,
Suatu
1� kepercayaan
Permasalahan ' l masyrakat. li
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Problem-solving Be very ow about expectations and results.
Certainty and cgn5 Sency Will gain public trust.
7
Citizen Participation Training Citizen Participation Training
Pemimpin rapat '
4, Kepemimpinan - bertindak sebagai ft.‘
adalah kunci pimpinan dan
*-- sukses dari mengontrol
sebuah jalannya
,� pertemuan . litilb.
,, pertemuan
ipp �r 'sem`' arc
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Leadership-the key to Chair acts as host,sets the tone
successful public meetings
Citizen Participation i raining Citizen Participation Training
Fasilitator bertugas
/dan atupan n agenda „...
,', r-
< <= diskusi
�� pertemuan, sehingga ;� memandu
#� memungkinkan setiap y-
peserta untuk dapat ;il jalannya diskusi
'� berpartisipasi a dalam kelompok-
♦ , ,� ��” ' kelompok yang
. lebih kecil
Nk FaraI tator sets the agenda and the 'i,
ground rules,enables all to partake Discussion leader guides smaller groups
Citizen Participation Training Citizen Participation Training
Notulis bertugas 1 Sampaikan
a.• mencatat dan „! informasi atau
menyimpan data •�. "° '. '" ` tujuan yang ingin
mengenai hasil `' dicapai - Metode
pertemuan apa yang akan
digunakan2
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Recorder keeps an objective record Getting the word out-What will work for you?
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Citizen Participation Training Citizen Participation Training
1 Ciptakan millilimill111111 Tempat
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pertemuan pertemuan
mu yang
II. memadai
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Creating the proper environment ' / Satisfactory Site
Citizen Participation Training Citizen Participation Trainn.w,g,
Waktu yang tepat Tersedianya
ir konsumsi
(makanan atau
minuman ringan)
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Convenient Time Refreshments „)
Citiz i r Ul I ioition Training Citizen Participation Training
ik
Tidak
menampilkan Pertemuan
/, \ simbol kekuasaan Desain Ide
(jabatan)
' II
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Minimize the symbols of power
Meeting Design Ideas
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Problem-So!yin. Worksho• Format Problem-Solving Workshop Format
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Sit Where]
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Assign
0 '
‘, You Want Seating
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Advisory Meetings m,Community Open House Format Old Style Informational Meeting or Hearing Format
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New Style Informational Meeting
or Hearing Format Citizen Participation Training
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Ci
I) Aar takan
, p
presentasi
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efektif
Making effective presentations
10
Citizen Participation Training Citizen Participation Trainin
Ciptakan suasana
Pilihlah yang membuat para
• 6" . presenter peserta merasa bebas
r / dengan untuk mengutarakan
selektif pertanyaan atau
� � pendapat
/ Help people feel free to
Choose presenters carefully ' ask questions
Citizen Participation Training Citizen Participation Training
Gunakan audio-visual untuk
meningkatkan pemahaman akan ! Gunakan
g _ kalimat yang
informasi yang disampaikan
G ; - singkat dan
r , warna yang
il
' ft.' terang (jelas)
( ,, �
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<>' - , „,„ ,
�z, 1 7 Use short phrases and
Use audiovisuals to
enhance Information strong colors
Citizen Participation Training Citizen Participation Training
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Gunakan Berkomunikasi ' t;-A � .
metode dengan peserta ! �
,-, interaksi dan
yang berasal r -t i �,;`,�, ,.,.
.2r. .. masukan dari warga ; _>/ ,;4-
masyarakat gym
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u. Provide many methods of
°"` Interaction and input
--m ..:...,,,, — •- � Dealing with citizen attendees
Citizen Participation Training Citizen Participation Training
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Hargai dan r < , t � "'
z€ :
r / `` Ciptakan i�liiiisuasana;, fi humor
pertemuan _" 4,.l, °
Treat each participant Keep a sense of humor
with respect
Citizen Participation Training Citizen Participation Training
Bersikap tegas 8 of
i
dalam menekankan
Tunjukan I Al °, tujuan dari
itikad baik 4� ZA it pertemuan dan
keputusan dari ,,
kelompok mayoritas
akan dilindungi
Show good will Be firm in advancing the aims of
the meeting and guarding the
rights of the majority
Citizen Participation Training Citizen Participation Training
Pahami apa
Hubungan positif
Ni, .. r
! yang mereka
-r dengan pihak yang ;te , perlukan dan
.41 .icberperan sebagai bagaimana
'' penengah ' caranya sating
A°
° bantu dengan
ilki, yang lain
Positive media relations lhiderstand what they need and
how you can help one another
12
Citizen Participation Training Citizen Participation Traininc
Penggunaan _ Biaya Cir ,
alat bantu
tulisanDistribusi
(penyebaran)'
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Masa berlak f
i
cost !
written tools Distribution
Shelf-life
Mediation Training Resolusi Konflik / Penyelesaian
perselisihan adalah proses
Mediation om dimana pihak yang berperan
LI
(Penyelesaian 1..6. t7' ) sebagai penengah membantu
perselisihan / `" �.:0.jII
� individu atau group yang
pertentangan) _ w berbeda pendapat untuk dapat
At
TIDAK SAMA mengatasi perbedaan di antara
maknanya dengan ro mereka sehingga dapat
partisipasi � mencapai kesepakatan yang
masyarakat Mediation: NOT the memuaskan kedua belah pihak
same as citizen A conflict resOlutiOn process in which a mediator helps individuals or teams
participation explore ways to resolve their differences and reach an agreement that best
meets all their Interests
Mediation Training Mediation Training
Sadari II.
Ciptakan
.
Ciptakan adanya �•
keadaan 7
a' perbedaan
yang aman 'i ' -t°pikiran atau *,
pendapat.-'a\ ; -
"'"s`�e.;; '"` I '
Create a safe Acknowledge
environment - . differences w"'ff
13
Agwn..Iinn1wA
Mediation Training Mediation Training
Hindari hal-hal ■--�
yang dapat ■ t i ,y�P iii■ Tetapkan dan
menghambat pertimbangkan
jalannya Malternatif / z ¢. .
prosespenyelesaian ; ,komunikasi Ailiii'a".,
II; It IV ik. '—
Reduce obstacles to Create and examine
communication options
Mediation Training Mediation Training
Kembangkan 4,,
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pemecahan �
A,
Jadilah
masalah yang . contoh [ti
� tr �t
masuk akal ~
dan dapat bagi yang 4 t k
Iain
memuaskan
semua pihak ) \
Develop realistic and mutually Be a model for others
satisfying solutions
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Questions?
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