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04/21/2021 - Minutes City of Tigard ISO Committee for Community Engagement Meeting Notes MEETING DATE/TIME: Wednesday, April 21, 2021, 7:00 — 8:30 p.m. In attendance: Ambre Nielsen, Basil Christopher, Bhushan Gupta, Christine Rehse, Connie Ramaekers, Dave Hanna,John Chung, Taylor Sarman Council Liaison: Liz Newton City Liaisons: Nadine Robinson and Kent Wyatt City guests: Assistant City Manager Kathy Nyland and Management Analyst Nicole Hendrix • Welcome • Review of the 2018 strategic planning work Dave gave a brief introduction to the strategic plan work the committee did in 2018. He indicated it is good to assess where the committee is and where they would like to be. Nadine offered to provide minutes from the 2018 strategic planning session. • Role of the Committee for Community Engagement — discussion At the meeting, committee members expressed a strong desire for the committee to move away from being focus group oriented to being a committee that is offered opportunities for outreach, engagement and events. As we talked about ways this could happen it was suggested there could be subcommittees tasked with things like identifying engagement and volunteer opportunities, building diversity of thoughts and experiences, and providing feedback on applications for the committee. It was also suggested there needs to be a feedback loop so the committee and city hear what committee members are learning in the community. Basil asked how the committee could give input in areas that are not addressed through the meetings. He asked what the committee's role is with the Mayor and Council. Councilor Newton commented that the focus of the committee is communications — how is the city doing with their outreach and connecting with the community. What is the city missing and how might it be addressed? She would like to see the committee come up with ideas for two-way communication. City of Tigard 1 13125 SW Hall Blvd.,Tigard,OR 97223 1 503-718-2481 1 www.tigard-or.gov I Page 1 oft Nicole offered ideas on how making connections. She mentioned contact cards, intercept surveys,virtual open houses and volunteering. Kathy defined outreach as one-way communication. It is informational. Engagement is two-way conversations. There are also events, the Farmer's Market &ice cream socials were mentioned earlier, that build community connections. The committee members talked briefly about how often the committee should meet and for how long. The by-laws require the committee to meet six times per year. The committee could choose to meet more often. Recognizing that everyone has a finite amount of time to participate and different ways they would like to contribute, it was suggested committee members be provided a short questionnaire regarding the direction they would like to see the committee grow. Bhushan offered to launch the survey. The committee will discuss the results at the May meeting and decide on next steps going forward. • Adjournment 8:30 p.m. City of Tigard 1 13125 SW Hall Blvd.,Tigard,OR 97223 1 503-718-2481 1 www.tigard-or.gov I Page 1 oft CCE April 21, 2021 Meeting Chat [4/21 6:55 PM] Unknown User Connie Ramaekers(External)was invited to the meeting. [4/21 6:58 PM] Unknown User Bhushan (Guest)was invited to the meeting. [4/21 6:58 PM] Unknown User dhanna80 (Guest)was invited to the meeting. [4/21 6:59 PM] Unknown User CHRISTOPHER Basil R(External)was invited to the meeting. [4/21 7:00 PM] Unknown User Taylor Sarman (External)was invited to the meeting. [4/21 7:02 PM] Unknown User a nielsen was invited to the meeting. [4/21 7:03 PM] Unknown User Christine(Guest)was invited to the meeting. [4/21 7:07 PM] Unknown User"\"John Chung(Guest)\ was invited to the meeting. [4/21 7:13 PM] Connie Ramaekers (Guest) Sure thing to record (2 liked) [4/21 8:03 PM] Taylor Sarman I love that contact card idea! (2 1 i ked) [4/21 8:05 PM] Connie Ramaekers (Guest) Me too. Love your ideas Nicole! (1 liked) [4/21 8:07 PM] Nicole Hendrix https://www.ticiard-or._oq v/city hall/boards and committees.phR [4/21 8:11 PM] "\"John Chung (Guest)\"" agreed! (1 liked) [4/21 8:23 PM] "\"John Chung (Guest)\"" mission accepted! Would love to help! City of Tigard 1 13125 SW Hall Blvd.,Tigard,OR 97223 1 503-718-2481 1 www.tigard-or.gov Page 1 oft