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1998 Water Quality Report 1� 7 FEW" TIGARD WATER SERVICE AREA Serving Ag=4 King City, Durham, & Unincorporated Washington County r I i f� �iA it CITY OF TIGARD 1998 Water Ouality REPORT w ABOUT THIS REPORT : 00 This report describes the quality of the Tigard Water Service Area's drinking water and is required by law as part of the federal Safe Drinking Water Act.This Act requires all water systems to provide their customers with an annual report on water quality beginning this year.The first report must be delivered to our water customers by October 1999. The City of Tigard is committed to providing you with the safest and most reliable water supply,and we are proud to share our results with you.The news is good.We have no violations of water quality standards and your water meets or exceeds all federal and state standards.Included are details about where your water comes from,what it contains,and how it compares to standards set by regulatory agencies. We often don't think about where our water comes from when we turn on the faucet,so we encourage you to take the time to read the report carefully and learn more about the drinking water being supplied to you.Informed consumers are our best allies in maintaining safe drinking water. The bottom line:Is the water safe to drink?Absolutely! Where does our water come from? The City of Tigard provides water to over 44,000 people in the Tigard Water Service Area which includes:King City,the City of AW Durham,2/3 of Tigard and the unincorporated area of Bull Mountain.The City does not own its own water source.We buy 68%of our water from the City of Portland (Bull Run System) 18% from Tualatin Valley Water District(Bull Run System) 10%from Lake Ir Oswego (Clackamas River System)and 4% is pumped from ground- water from two of our own wells.The City wells are used predominately only during the summer to supplement our water supply needs. The Bull Run watershed is a nonfiltered,surface water source,five miles west of Mt Hood and about 26 miles east of downtown Portland.It is located in the Mt Hood National Forest and covers about 102 square miles.It is primarily a rain fed system,which includes two large reservoirs that catch and store water for year round use.The City of Portland also has 24 production wells located near the Columbia River. These wells help provide additional water during the summer and fall months as well as providing a backup source in emergencies. The Clackamas River Basin encompasses about 940 square miles and drains the western slopes of Mt.Hood and Mt.Jefferson.The water is treated at the City of Lake Oswego's treatment plant which is located in the City of West Linn. The Tigard Water Service Area has over 200 miles of underground water lines ranging from two inches to 36 inches and thirteen reservoirs.In August 1998,a 3.5 million gallon reservoir was completed,to seismic code requirements,and placed into service which increased the total storage volume of the service area to 24 million gallons of storage.We are proud to announce that this newest reservoir was nominated and recognized for an award in excellence in concrete.Water is stored in these reservoirs to help maintain water pressure,to meet fire fighting capacity,peak season needs and emergencies. ' ;; What we do to make the mm. I„ water safe to drink. The City of Tigard is required by the US Environmental Protection Agency and the al Oregon Health Division to routinely f� a monitor our water supply and report the test results.Because we are a distribution system (we buy water from other agencies) we rely on our wholesale water providers to monitor for most contaminants.We do however,take routine samples throughout our water service area for coliform bacterias (an indicator of contamination) and chlorine residuals (level of disinfectant). The monitoring and reporting of these results,as well as those from the wholesale providers are sent to the Oregon Health Division,the agency that oversees Oregon's drinking water N W, programs. f - In addition to our routine sampling,other on-going programs to ensure the quality of our water include the City's Flushing Program and Reservoir Cleaning Program.Each year portions of the City's water mains are flushed to remove sediment that accumulates,to ensure that valves are exercised,and to flush dead end water lines so that fresh water is conveyed to our customers. Reservoirs in the Tigard Water Service Area are cleaned on a three year cycle to remove sediment that accumulates,to inspect tank surfaces and joints,to check for leaks,and perform minor repairs to maintain high water quality while water is being stored.By utilizing divers,we are able to clean the reservoirs while keeping them full of water and in service.This method of cleaning is more efficient than older methods because the tanks do not have to be drained which is costly and time consuming. What the EPA has to say about drinking water contamination. To ensure that tap water is safe to drink the EPA sets water quality standards and establishes testing methods and monitoring requirements for water utilities.The agency sets maximum levels for water contaminants and requires utilities to give public notice whenever a violation occurs. Currently there are more than 120 water quality standards for potential contaminants in drinking water supplies in Oregon. FDA regulations establish limits for contaminants in bottled water. Drinking water,including bottled water,may reasonably be expected to contain at least small amounts of some contaminants.The presence of contaminants does not necessarily indicate that water poses a health risk.More information about contaminants and potential health effects can be obtained by calling the Environmental Protection Agency's (EPA) Safe Drinking Water Hotline (800-426-4791). Some people may be more vulnerable to contaminants in drinking water than the general population. Immune-compromised persons such as those with cancer undergoing chemotherapy,persons who have undergone organ transplants,people with HIV/AIDS or other immune system disorders,some elderly,and infants can be particularly at risk from infections.These people should seek advice about drinking water from their health care providers. EPA/CDC guidelines on appropriate means to lessen the risk of infection by Cryptosporidium and other microbial contaminants are available from the Safe Drinking Water Hotline (800-426-4791). Water Quality Monitoring Results The table on the following page shows the results of our water quality analysis.Every regulated contaminant that we detected in the water,even in the most minute traces,is listed here.The table contains the name of each substance,the highest level allowed by regulation (MCL),the ideal goals for public health, the amount detected,the usual sources of contamination, I footnotes explaining our findings,and a list of important definitions.Through our monitoring and testing some contaminants have been detected.The results,however,meet or surpass all state and federal drinking water standards. DEFINITIONS : Odom Maximum Contaminant Level or MCL:The highest level of a contaminant that is allowed in drinking water. MCL's are set as close to the MCLG's as feasible using the best available treatment technology. Maximum Contaminant Level Goal or MCLG's:The level of contaminant in drinking water below which there is no known or expected risk to health. MCLG's allow for a margin of safety. # Action Level (AL):The concentration of a contaminant which,if exceeded,triggers treatment or other requirement that a water system must follow. Treatment Technique (TT):A required process intended to reduce the level of a contaminant in drinking water. Part per million (ppm):parts per billion (ppb):These units describe the levels of detected contaminants. One part per million is equal to one minute in two years. One part per billion is equal to one minute in 2,000 years. City of Portland TIGARD WATER Supply Service Area Main BEAVERTON O Reservoirs Number represents -• reservoirs at the site .- TUALATIN VALLEY Wells in production ;; WATER DISTRICT -- Service Area (TVWD) Boundary a TVWD O Main 0 CITY OF Q O O TIGARD TVWD O SERVED BY UNINCORPORATED O THE CITY WASHINGTON OFITIGARD COUNTY KING CITY ; Lake Roer Oswego to DURHAM Supply Main a �s TUALATIN Results of Monitoring for Regulated Contaminants meet or surpass state x and federal drinking Y water standards. Maximum Maximum Maximum Variable Contaminant Level Contaminant Level Source of Amount Detected Contaminants (MCL) Goals(MCLG) Turbidity:* Bull Run 3.47 NTU 5 NTU Not Applicable Soil erosion and Clackamas River 0.16 NTU <0.5 NTU <0.3 NTU stream sediment 100%of the samples At least 90%of the Fecal coliform/ had fewer than 20 samples must have fewer Zero bacterial bacterial colonies per Animal waste E. COII 100 milliliters of water than 20 bacterial colonies colonies detected per 100 milliliters of water Giardia One sample of 84.8 Treatment technique liters of water had 7 required:Disinfection to Zero cysts Animal waste cysts(8.3/I OOL) inactivate 99.9%of cysts 100%of the samples At least 90%of the Total coliform had fewer than 100 samples must have fewer Zero bacterial Found bacterial colonies per than 100 bacterial colonies colonies detected throughout the 100 milliliters of water per 100 milliliters of water environment 3 parts 6 parts 6 parts Erosion of Antimony per billion per billion per billion natural deposits 3 parts 50 parts Erosion of Arsenic per billion per billion None natural deposits Barium 0.027 parts 2 parts 2 parts Erosion of per million per million per million natural deposits 0.003 parts I part I part Erosion of natural de posits; Nitrite per million per million per million P animal wastes 1.0 parts 10 parts 10 parts Erosion of Nitrate per million per million per million natural deposits;and agricultural runoff Erosion of Fluoride 0.12 parts 4 parts 4 parts natural deposits in per million per million per million groundwater . . . to I . . Gross Alpha 1.79picocuries 15 picocuries Zero picocuries Naturally occurring (sampled 1996) per liter per liter per liter radioactive elements Gross Beta/photon 7.2 picocuries 50 picocuries Zero picocuries Decay of natural 1996 er liter per liter per liter and man-made deposits (sampled ) P P in groundwater aquifers FM • TTHMs—Total 0.022 arts 100 parts Zero parts Byproducts of P per billion per billion chlorinating drinking Trihalomethanes per million P water I sample of 106 liter Cryptosporidium* of water had I oocyst N/A N/A Animal wastes (0.9/1 OOL) Radon* Erosion of natural (Sampled in 1994 detected 364 picocuries N/A N/A deposits in in groundwater only) per liter groundwater aquifers Elm * 19 parts Action Level:90%of all Zero parts per billion- Corrosion of Lead households tested must treatment technique household per billion be below 15 ppb required plumbing fixtures 0.67 parts Action Level:90%of all 1.3 parts per Corrosion of Copper* per million households tested must million—treatment household be below 1.3 ppm technique required plumbing fixtures - M - ------ ---- The sources of drinking water(both tap water and bottled water) include rivers,lakes,streams,ponds,reservoirs, springs and wells.As water travels over the surface of the land or through the ground,it dissolves naturally occurring minerals and,in some cases,radioactive material,and can pick up substances resulting from the presence of animals or from human activity. " t Contaminants that may be present in source water may include: a) Microbial contaminants,such as viruses and bacteria, �-® which may come from sewage treatment plants,septic systems,agricultural livestock operations,and wildlife. 1 b) Inorganic contaminants,such as salts and metals, which can be naturally-occurring or result from urban storm runoff,industrial or domestic wastewater discharges,oil and gas production,mining,or farming. c) Pesticides and herbicides,which may come from a variety of sources such as agriculture,urban storm water runoff,and residential uses. d) Organic chemical contaminants,including synthetic and volatile organics,which are byproducts of industrial processes and petroleum production,and can also come from gas stations, urban stormwater runoff and septic systems. * NOTES : Microbiological contaminants Turbidity and NTUs The Bull Run is an unfiltered surface water source.Rules for public water systems have strict standards for unfiltered supplies.Turbidity levels in unfiltered systems must not exceed 5 NTUs (nephelometric turbidity units).The Clackamas River sytem is a filtered water source and has to meet higher standards.The typical cause of turbidity is tiny particles of sediment in the water. Turbidity can interfere with disinfection and provide a medium for microbial growth. Unregulated contaminants Cryptosporidium is naturally present in bodies of surface water throughout the world.Surface water supplies are particularly vulnerable if they receive runoff or pollution from human or animal waste.The City of Portland regularly monitors the Bull Run source, and occasionally,Cryptosporidium is found at low Ievels.There have been no reported cases of cryptosporidiosis (illness caused by Cryptosporidium)from the Bull Run source.Because the City of Lake Oswego's water goes through a treatment process they are not required to test for cryptosporidium. Radon is a naturally occurring,radioactive gas that you cannot see, taste,or smell.Radon is found all over the United States,and moves through ground into a home through cracks and holes in foundations. Radon from tap water will typically be a small source of radon in indoor air.The City of Portland tested the Bull Run water supply for Radon in 1994 and it was detected only in the Columbia Southshore well field groundwater.Since it is a human carcinogen the Oregon Health Division recommends testing your home.For information about radon,call the EPA's Radon Hotline (800-SOS-RADON). Lead and Copper The City of Tigard has been working with the City of Portland on monitoring tap water samples from a sample group of over a hundred homes.There are homes where the plumbing may contribute to elevated levels of lead and copper.Lead is not detected in our water sources.These metals can, however,enter the drinking water supply through corrosion within household plumbing systems.Samples are collected at the customers home after the water has been standing in the plumbing for 6-18 hours.In November 1998 lead levels in the homes sampled exceeded the Action Levels of 15 parts per billion set by drinking water regulations.EPA has special requirements for water systems when lead or copper levels at the tap exceed Action Levels.The City of Tigard is working with the Portland Water Bureau to meet the EPA's requirements.These include community outreach and expanding testing for lead and copper in drinking water. Infants and young children are typically more vulnerable to lead in drinking water than adults.Lead levels at your tap could be higher than other homes because of the plumbing materials.If you are concerned about lead levels in your water,you may wish to have your water tested. FREQUENTLY ASKED QUESTIONS : Is our Water hard or soft? Surface water from the Pacific Northwest is some of the softest water in the country. The typical range of softness is 2 gains of hardness. What can I do about chlorine odors? The odors is just chlorine doing its job. The simplest way to get rid of the odor is to pour a pitcher of water and let it sit in the refrigerator. Overnight,the chlorine will have dissipated and the odor will be gone. Do we have fluoride in our Water? Trace amounts of Fluoride are naturally present in raw water sources,neither the City of Portland nor the City of Lake Oswego,however,add fluoride to their water. Check with your dentist to see if supplemental fluoride is recommended a: for your family. �z Why does the taste and odor of my Water sometimes differ? Water naturally varies in taste and odor at different times of the year. Taste and odor problems can come from new or old pipelines,plumbing fixtures, or changes in water quality.Customers may notice changes predominately during seasonal weather changes. These changes are closely monitored as to ensure they do not affect the safety of the water. _M I Why does the water sometimes look rusty? Rusting galvanized pipes in private plumbing systems is the typical cause of discolored water. Iron and other mineral build up in the pipes interior causes the discoloration. It is not a health hazard. If the cold water is discolored,it will clear after running a bit. If the hot water looks discolored,the water heater may need flushing. If you flush it,please follow the manufacturer's directions. Why is the water discolored more frequently during late summer and fall? Discolored water is common since we have been buying most of our water from the Bull Run system. Because this is a non-filtered surface water system it is typical to have discolored water when the City of Portland is drawing water from lower levels in the reservoirs,or during the fall when leaves dropping into the water may cause a change in color. Drinking water regulations provide guidelines covering taste,odor,and color of drinking water. -n CITY OF TIGARD 13125 SW Hall Blvd. Tigard, Oregon 97223 (503) 639-4171 Fax: (503) 684-8840 This report was prepared by the City of Tigard staff and cost.80¢ per copy (preparation,design,printing and mailing). We will be happy to answer any questions about the City of Tigard's water quality or this report.For more information please call 639-4171,ext.346. Opportunities to stay involved and keep informed. Call us for information about the next opportunity for public �. participation in decisions about our �rMM��i �� __,`4 We also invite you to attend an ' ` -' � .. w .�, Intergovernmental Water Board „� meeting which are held the second �� .,.,..•--..��a` Wednesday of each month beginning ��5 at 5:30pm in the Tigard Water . ,,,,,,� ,., Building Auditorium,located at 8777 SW Burnham St.Or,visit our website at www.ci.tigard.or.us for more information about our drinking water. Este Inform contiene information muy importante.Tracluscalo o hable con un amigo quien lo entienda bien. BULK RATE US PostagPAID Permit No.2834 e Tigard, OR CITY OF ARD Tigard,13125 SW Hall OR 97223