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City Council Packet - 04/20/2021 III " City of Tigard Tigard Workshop Meeting —Agenda TIGARD TIGARD CITY COUNCIL Revised 4/20/21 Added Item No. 3 - CERT Proclamation, and renumbered agenda MEETING DATE AND TIME: April 20,2021 - 6:30 p.m. MEETING LOCATION: Remote participation only. See PUBLIC NOTICE below. PUBLIC NOTICE: In accordance with the City of Tigard's Emergency Declaration related to COVID-19 and Oregon House Bill 4212, this will be a virtual meeting where Council and staff will participate remotely. There will be no verbal public testimony during this meeting.Written public comment may be submitted electronically at www.tigard-or.gov/Comments. All comments must be submitted before 4:30 p.m. on the day of the meeting. VIEW LIVESTREAM ONLINE: http://www.tigard-or.gov/city hall/council meeting.php Workshop meetings are cablecast on Tualatin Valley Community TV as follows: Replay Schedule for Tigard City Council Workshop Meetings - Channel 28 'Every Sunday at 12 a.m. 'Every Monday at 1 p.m. •Every Wednesday at 2 p.m. 'Every Thursday at 12 p.m. 'Every Friday at 10:30 a.m. SEE ATTACHED AGENDA " City of Tigard Tigard Workshop Meeting —Agenda TIGARD TIGARD CITY COUNCILRevised 4/20/21 Added Item No. 3 - CERT Proclamation, and renumbered agenda MEETING DATE AND TIME: April 20,2021 - 6:30 p.m. MEETING LOCATION: Remote participation only. 6:30 PM 1. WORKSHOP MEETING A. Call to Order—City Council B. Roll Call C. Pledge of Allegiance D. Call to Council and Staff for Non-Agenda Items 2. PUBLIC COMMENT A. Public Comment-Written B. Public Comment- Phone-in C. Follow-up to Previous Public Comment 3. PROCLAIM APRIL 22, 2021 COMMUNITY EMERGENCY RESPONSE TEAM DAY 6:35 p.m. estimated time 4. JOINT MEETING WITH LIBRARY BOARD TO RECEIVE ANNUAL UPDATE 6:40 p.m. estimated time 5. RECEIVE UPDATE ON HOMELESS SERVICES 7:00 p.m. estimated time 6. WATER RATE STUDY UPDATE AND DISCUSSION 7:30 p.m. estimated time 7. NON-AGENDA ITEMS 8. ADMINISTRATIVE REPORT 9. EXECUTIVE SESSION: The Tigard City Council may go into Executive Session. If an Executive Session is called to order, the appropriate ORS citation will be announced identifying the applicable statute. All discussions are confidential and those present may disclose nothing from the Session. Representatives of the news media are allowed to attend Executive Sessions, as provided by ORS 192.660(4), but must not disclose any information discussed. No Executive Session may be held for the purpose of taking any final action or making any final decision. Executive Sessions are closed to the public. 10. ADJOURNMENT 8:15 p.m. estimated time AIS-4638 3. Workshop Meeting Meeting Date: 04/20/2021 Length (in minutes): 5 Minutes Agenda Title: Proclaim April 22, 2021 Community Emergency Response Team Day Prepared For: Joanne Bengtson, City Management Submitted By: Joanne Bengtson, City Management Item Type: Meeting Type: Proclamation Public Hearing: Publication Date: Information ISSUE Should the Mayor and Tigard City Council recognize and thank members of Tigard Community Emergency Response Teams for their valuable service to the community during the pandemic by declaring April 22, 2021 as Tigard Community Emergency Response Team Day? STAFF RECOMMENDATION / ACTION REQUEST Staff recommend the proclamation. KEY FACTS AND INFORMATION SUMMARY Mike Lueck, Tigard's Emergency Services Coordinator says "When people come together—meet their neighbors, volunteer—we all benefit from a safer community. CERT plays a huge role in that." Tigard's Community Emergency Response Team (CERT) is a volunteer group of trained and dedicated individuals who keep our community strong by connecting neighbors to help deter crime and prepare for and respond to major storms, earthquakes and other emergencies. In 2017, 190 active CERT volunteers dedicated 4,386 hours to the city. By 2021, the number of CERT Volunteers has increased to more than 400 individuals and groups who have provided continuous and extraordinary support for the community throughout the Covid-19 pandemic. Their service includes three months of operating the message center for the Emergency Operations Center, staffing vaccination clinics, collecting and distributing meals and supplies to food banks and more. Outside of the pandemic, these volunteers regularly participate in and support: •Map My Neighborhood training •HAM radio drills •Event logistics and support (Balloon Festival, Public Works Day, Egg Hunt, Fun Runs, Downtown Street Fair and more) •Enhanced program training and exercises. If a catastrophic event impacts Tigard, trained CERT volunteers band together to assist their neighbors, the Tigard community and their partners at the city and emergency responders. Tigard CERT volunteers fulfill critical roles that contribute to a coordinated response and faster recovery in an emergency. OTHER ALTERNATIVES N/A COUNCIL GOALS, POLICIES, APPROVED MASTER PLANS N/A DATES OF PREVIOUS COUNCIL CONSIDERATION N/A Attachments April 22,2021 Tigard CERT Day remm, , -... i ..,, ai , _ .... ,. _. , ,, .,..... .„„•k•i_ 2 x21 - Ill I b ' . .10)C Carnet tli Olft ' AC i 'j pity of Tigard i W .fife•. r i r ; _.A"^; ,,,,d_ COMMUNITY EMERGENCY RESPONSE TEAM DAY F:,� ;! April 22, 2021 t...-M' • ii,'4 WHEREAS, The Community Emergency Response Team (CERT) Program educates r- 9 s'- ''' , ,ani neighborhood volunteers about disaster preparedness and trains them in basic disaster _ _ % '.,..,:..-,:' --. response skills, such as fire safety, light search and rescue, and disaster medical N. operations; and ;,•,=,...,,._* .-":;.�p r M WHEREAS, CERT training promotes a partnership between emergency services and f; first responders and the people that theyserve. Tigard CERT members use their _ yi.) ,(,-1...— viz.„ ;r,a,.. p p p g viz. .,.?':,.',-,-,10_ = knowledge and training to assist people in their neighborhood or workplace following a •• . .=-..---"': U disaster or critical incident; and F « := WHEREAS, Tigard CERT is divided into four Teams (Blue, Green, Red, Yellow), each led ;3v«Ysy,: t by a volunteer Captain. Since the arrival of Coronavirus in March 2020, the requests on ;zF, , a. _ Tigard CERT volunteers has been greater than ever, as are the ways these vital __ .. volunteers have come forward to serve our community; and , _ -,,, ..1-_-,-,,,, `..: WHEREAS, Tigard CERT members sharpen their life saving and response skills and "'�L.'' F -� ��c N ' gain specialized knowledge by participating in exercises, activities, and supplemental , , :. I trainings; and •1- -; &: Pi WHEREAS, CommunityEmergency Response Team members continue to generously ,,,• F give their time and energy to projects that improve community emergency ,- ; promote awareness and interest in programs like MapMyNeighborhood !e ,* g+- preparedness, p 9 g R :,N 0and answer the call for help when the community's need is greatest; and ry ` ` " WHEREAS, Over the last 14 months, Tigard CERT volunteers responded as true " iID professionals to multiple needs within the community tied to the Covid-19 Pandemic. _ ,- v` ". For three months they staffed the city's Emergency Operations Center's call center, = - 0 answering questions and supporting the city's response to a virulent pandemic; and Nr,. ,,.:t •-: WHEREAS, Tigard CERT volunteers collaborated with city staff to make, find and , '. P. collect more than 2,000 cloth face coverings which were distributed to frontline staff, _, activated CERT members, and Tigard Giving Partners; and ` ' ';°1-= WHEREAS, Tigard CERT volunteers held four (4) Personal Protective Equipment t ..v,`�--z-.•,-: e jh rye, distribution events on behalf of the City of Tigard for small businesses in our community : •1 • -:: and two large food & essential needs drives, collecting enough supplies to abundantly restock food pantries for seven Tigard Giving Partners who were facing overwhelming :'_ r need from families and individuals in our community; and -.;,, ,,.'7': y _ �s,r:� fir-:. WHEREAS, this January, Tigard CERT volunteers supported their first Covid-19 =• 'µr , `:-0 1.1 vaccine clinic with Tualatin Valley Fire & Rescue personnel. Today, these fearless volunteers support three (3) vaccine clinics a week with firefighter/EMTs, as well as ,A,7 � m`Washin ton Countyclinics reaching Tigard's underserved community. This week, - !CERT volunteers completed their 41st vaccination clinic, with more scheduled through f:, t; S' the summer. r T'T'.---,,,-:::*. ; Mit/i/k2;4 r,--Cit,7.'7' rL,fr.'. ',':„,,,«:: . __. ,.,,,, .- ....._%-lt,. - ' '.,:IS4 tri-r1:;;;:.7,;.:Li'-. 1 : = , , ,.....,,..'1"..1•.;.;...'N.A 1 i/ '' ' _ -"••-- ‘ 1 . . 41 , . -. - l' -- 4 I .:�. r: _apF. E;3'. .i! 'u-fi 'ti's.. .; :. .:,,- •t.'moi � ji.y�g� "W ,,--5:_-;,..4i-7_'_~•'..:4t, �:� �.p-- ..= �- : ,j L A. -. :- - OM1.„ ..,2. ,} �.y1 j1 �I�: ¢�6�''•�-.: e. �,�.e.. ::�.� � r�:_:.� ' r-fitr _,eF t �' �� :�� ' .�,. �ssff- 4�� `� � i1ta". � � :: cT+�ti� . ":9 -J.•�1..:y�. ,.,. ... i.. ::_:_ -_...-.......... Al (\" �• ., 0 di 41,5 :▪ s Vie,.;` a III l' •'s oc(ãcrn,a,t1on � i 'j pity of Tigard i `'e= -;' '4: NOW THEREFORE BE IT RESOLVED THAT I, Jason B. Snider, Mayor of the City of ` �= V: `*� Tigard, Oregon, do hereby proclaim April 22, 2021 as p $ aw: TIGARD COMMUNITY EMERGENCY RESPONSE TEAM DAY - 9'4.-- ., pan - .: : wn ' in Tigard, Oregon and encourage residents and businesses to say Thank You to our = ; hardworking, selfless and service-minded CERT Team members for all they do for our ., -▪ 1..r-. community on a daily basis. f ;;.„ f- BE IT FURTHER RESOLVED, that residents should consider joining this impressive . ';` r.;r. s. 'sa group of volunteers by visiting https://www.tigard-or.gov/cert app/index.php. There's no - .,- -.:1; _- better way to show your appreciation for their service than to develop your own ' emergency preparedness plan for a more prepared and resilient community. ' ' 9 Dated this 20th day of April, 2021 n.••• �_ r , . - IN WITNESS WHEREOF, I have hereunto set my hand and caused the Seal of the City t=f of Tigard to be affixed. ' .< • otl,•:' Jason B. Snider, Mayor r , City of Tigard I :`c: ti,t. 4- Attest: i ,' ' f Ilii .,--Yr� C-:. .. • Carol Krager, City Recorder ,.. 4 = f ' ;',,...•=1Z1,,, I hi.. u •• kx s :: •s ' r • �j• }j Se�:w ,:...t ..;,,T IIII 1)1:S.. w ll" 'Cr: ,,.'41,„_!,y rt'./fir. LLv _ .-...,.,�,r.,....,.•..,.,,.,r,.,.. _ _ �,.,.u___..._..... ..,P....�_•,-,--w... ,n err ..i�.,.......,.............,..,.�..CK:•.. • y� s c:` n •rn• tom: s a.• ,F� ,r s,A_•••,'=•�•••`'`•,��, ,.. 777 1— .r.:,.,-.:•,;-:-:'!-. ::I ti 'rte '.i. _- -,'-'�t ?r f'•. "' - ��:.;.:::hNn• x.,_..,,6,..-,,',„:...4.., '�. -,-4;":,,.- •ice• if - .. � .i:en._:?:.:�r•cF� "� � . : ...,?�`!=�e.�.;• •ray', �!:::.�'+..::!...a"�,..:.. .. ...L.. ........�..c.r.., •j .. r :''�� ... .. u�. -.ae,•r....- AIS-4562 3. Workshop Meeting Meeting Date: 04/20/2021 Length (in minutes): 20 Minutes Agenda Title: Joint Meeting with Library Board for Annual Update Prepared For: Halsted Bernard, Library Submitted By: Margaret Reh, Library Item Type: Joint Meeting-Board or Other Juris. Meeting Type: Council Workshop Mtg. Public Hearing: No Publication Date: Information ISSUE Provide the City Council an update on Library operations and Library programs from the Tigard Library Board. STAFF RECOMMENDATION / ACTION REQUEST This is an update only--no action is requested. The Library Board will be presenting a video highlighting library operations. KEY FACTS AND INFORMATION SUMMARY The Tigard Library Board will meet with the Tigard City Council to discuss the current operations of the library and to discuss planning for future library services to our community members. The Board will present information on what the Library has done for community members during the coronavirus pandemic. OTHER ALTERNATIVES COUNCIL GOALS, POLICIES, APPROVED MASTER PLANS Meet with various Boards.The Library Board annually meets with Council to provide an update. DATES OF PREVIOUS COUNCIL CONSIDERATION The City Council previously met with the Library Board for a joint meeting on Library operations on April 23, 2019. The annual meeting for 2020 did not take place due to COVID restrictions. Attachments Video Link Presentation The video can be viewed here: https://voutu.be/OGXUoDpkXuU City '" of .. r' '� - Respect and Care I Do the Right Thing I Get it Done L ff Tigard iI A�!1I_ t L. • ,.,,,,. 0,` •t Tigard Public Library Operations In the Year of COVID Aw .:w 4. ► 4 ,s'N 7)7114 -"-'41-..A A tai. Tigard Library Board Presentation to City Council II April 20, 2021 TIGARD City of Tigard The Year of Zoom Meetin : s le ' . 1413)- jam , 4410 4 1}i y I � , j \\ t r1 � ; . y ` 1, / i Al did 1 r Chris Allen Helen Allen Mary Bogert Suzanne Sikora Gail Stephens Shirley Edwards Kate Ristau Chair Katie Harris Jim Ivler 2020-2021 Library Board Members City of Tigard Imp act of COVID On March 12, 2020 Library teammates __ began preparing library space for our patrons . iv ' . , . complying with the I: ....ipsocial distancing 4guidelines we knew x. . _ at that time only w \\ to have to shut • • I1A 4 \ \ down on March 14. City of Tigard Request to Fill (lovingly known as RTFs) Pulling items for patrons who have placed a hold request has been a large part of the services volunteers and teammates have provided over the years. Many patrons rather come in to browse for items they are interested in. COVID changed this picture drastically. Volunteers were no longer able to come in to help pull items. All patrons now needed to place holds on items instead of browsing. Some crazy numbers took place. . . City of Tigard Request to Fill 35,000 30,470 30,000 24,542 25,000 20,000 16,15 8 15,000 1 2,9n7 10,000 5,000 1 LI0 January February 2020 ■ 2021 January increase of 14,312; February increase of 11 ,635. What does it take to fill a request for a hole on a 11Drary item ? 0 Washington County Search the I Catalog .I by I Keyword I I Bake from scratch X11 A patron Cvopararive Library Services AdvanCea Seas J i Home Explore Locations, Library Card- Events'-' Oigilal Library Research. Services Y places a iiiHolds piclvp information during COVIN I Como recoger r reriales durance COVE. hold Keyword search: Rake from scratch ' Save- arch , through the Broaden search Filter your results by... Sort by Relevance- I S I 2. I [4 1 8 1es to of rults < ..) WCCLS Available Now v P.-0 ��' - catalog. . . .- Bake From Scratch Format Volume Three:Artisan Recipes for the Home Baker e •.} by Hoffman,Brian Hart IV Books n '1;_, r;y - *#*** E Book(1 ) .'.* r�F. Board Book(1) ar `F R i 1 ii,For Lacer ❑Plrbrre Bonk(1) p.5 Book-2019 Available View details Face a Ho!= New at the library... v Content „ .or via a {•-7 Bake From Scratch Audience v b� Volume Two:Artisan Recipes for the Home Baker phone call - by Hoffman,Brian Hart Form/Genre v 1k7 to a Topic v iii Per tater I•I Author Y Eig Book-2018 teammate. Available View details claee a H;:_ Languages V Published Date v Bake From Scratch Ratingv A ^ -r Volume One-Artisan Recipes for the Home Baker -t - by Huffman,Brian Han Tags v - - t EVBook-2017 lit For Later w Available Blew demils } 4 . 1—,,,:---T,Ti _________:. :--•:••_.'":,-.-Ii.i..:t.,..,-.;.4..1.-1:1—...:!..,.,•'.40'•n.' ur.....,..2,,,,7 . / 711 ..': lit . .-__ 1..1 .t /..• - . i. : ti -- . IL 1i ', ,, . ii i IL • ill --- , RI • F, .. i ,r�� 1::.i .4.1 . ir 1 .1 W II'. • II .'III ! c I r' . q� / pi, :.,i 1'1 •• I rll ilbahn �1 r' •11,r;:in. Library teammate searches the - 1�, • ;1.4': stacks to fulfill that hold request. 11:1 ''''''-'''L !'. - . i:I. - . 41'111 :.1' Fr.- 'it ' ' -- N.- ' Ir go- • _ W 1 i • • t -; XIl; lf, ' • i 11 + -----1 I , i - • 4 . 4 4M' , — - db That item is run through OSCAR (our Automatic Materials Handling machine) to generate a Hold Slip with the patron's name. JP" pP1. n '''' 1 L,... 111 I'. •, 1.. . Pii �, 'r .1d Y.P. a 1 F S � F W r $5 ........ /. '- ' • ' "4 ( • : '1, �.y ....13. � r 1 p Z .4 • toraCta 4- k itir- lb* ‘k sti „Izi 1.1 _ 0. . _. 1 . 4 1PP- 41111all w ! ,. The Hold Slipis placed in that item and it is shelved alphabetically by last name. City of Ti:and Pilli .1 Here it waits until } the patron drives �s;; '',--.41grir' i • , -., • .,e 1 up to Takeout . . . 71111 r rNAV I f ;• r .Gioi \-41444' • . • • alon with all f l- , , di Mr 1 the other holds. -- - - - ra•s t s•.•••--"...'4'."' .. i - .....m. m"• - In ilittlihRiff - • ir iiiialle' .. ,.. ' . :.', pliii-f f - :.._,............ .. 1 11 killi16 ,.. . , 1 , " i - , • 1, .\1004 ' . 0, i . , , ,., -17:..- :.:f , fir �. --- . t..114.1 i..11 � �� `�?F i iti r I f ,• . � ki Ci of Tigard li. t. ,QYA.._4' Ai. . ir . ,i.,71 v. •17A 0, . If . ,-3-,--!--- IL i t , ... 4,4, •• { � ' . ,: 4 t.;41fr—' , 4., i 1 Ilk Awl& 4 'i Nog*, •1.3\_ ._ .. i , _ _ . .;., . —,-;1 i ti i 14.) i fit 042 ...:,.... , ii.,- 1 • •01.1r. .1,.1 11 �-0 ., ; .,,,,..1.. , ..,. I gRwo and this - . .., ;41,11., !� Fro *6 r .. 1 r ,_.:„. i ,.. ,happened over ,rii 144 215 17t, R - ''- .'j.:-.{, : ' ;01710241„:: 144 ,215: . 43 �� 41. times since June. City of Tigard Library Takeout Services ...----,,..„---,,------ This service began on PACK UP Monday, 22, 20202..._,,__. . , CALL. f - 0P I X543) 7'18- 2790 • 0 • • • • ,:-r:i.. . . i5 3:� 718 9 :, .i .,. -r-x— t'p;':- ._i , NE • :, r .Ili j: '-7-F'-:1-11..:C 1I--1 ;' 7-' .11 -MlY ��. • ice�y ' -"'- 7.4..:"- .. ...,. .; ,11:%..- zr' City of Tigard Patrons were so appreciative Pp ve to have access to library items again. Lib rary, _ , Takeo __ . 0 # r ', ` TI ARD PUBLIC LI BR RY - - or. ov/library • (503) 6434-6537Y. 74'1 5 City of Tigard The 144,215 held items were brought out to atrons through ,.. ,, LibraryTakeout seryices. .. .,.. ,_... T, .. r J . J Y r• 114_ T�1� • •' ' i. 1.0 - Fin '` '* - — • 'F i may: -,, m _..„_ op et. __ lir- Agra 'MMI film& 4171mid t4 ...... .s.• ti , .. _ ~r • _ ,.- i . _ Library 4 ; ® Takeout 1--) AR r TIGARD PUBLIC LIBRARY ..,. www.tigard-or.gov/Iibrary.php • -- r Six Runner-Pool - -.. _ .., 11 l stations are set up to respond to ._... „-_,-... ....q... # ,:::::-.../er ir.,-, i calls from the six 1, , , .. ., .- ..,.- ,., Viii ' .',-..'-:-'" (P ``t ,- curbside parking r , , ,iII° spots and the walk-up tent. PI i . .. -tH �� Z. rary _ _ ... ,. .A - 4 k, . ,' N A v Takeout ...,...,. - ...16_,.... , . TIGARD PUBLIC LIBRARYaye,_. :. r �,• ;rr• www.tigard-or.gov/Iibrary.php I ! It' 1 . I The Runner-Pool y • . ,..--- ; teammate heads , . II- \.... ? „I: - .4 • over to the Holdsri A �. , ,, Shelf to Dull the ,A , =� � T O/ F ' � TO/ 'V.A.,' . _ _ - patron's held : . . "-- 000/.. , . 1111111eni--. - items. .tai Library1111 1 } Takeout i TIGARD PUBLIC LIBRARY ...,,,.,„„.•,...i.-,- www.tigard-or.gov/Iibrary.php C fN �� .a :i: -v, - - :, The Runner-Pool .`4 i teammate heads back to their ,___ , _ ._ - .., , . .„..• .... ., , _ _ _ ,._ ..• ..,„ . . . : t •.`j[. workstation to check the items 42 ... out to thep atron. The Runner-Pool )4<1 ":\:04 teammate walks a• the items out to the Takeout • 4.4 Services table for the patron to pick up safely. Library %VD Takeout TIGARD PUBLIC LIBRARY s www.tigard-or.gov/Iibrary.php - This was done 28 , 291 times srnceune . iir- 11 l 40r �' _ , • J i1 E 'l L A r '• I • • • 'Z1, ate#; •i•._. . l 1 1 . . . ) ,. .. .;, • . 1, e • i_rie: ..I .-i,', Z ' T ttinwe�- _ 4111111 i j,f . f.,.. / •I • • Std •- ...,...._7?-4-1. I i - A \ I ' ... -.: 1 ..: .. c. .--/ •e rl. 5 \ 1• 1 111Mandialliw Library teammates walk an average of 387 feet per trip to get held items off the holds shelf and out to patrons through Library Takeout . _ _ _ The Library team has walked a total of 2 , 0 '? . miles taking held items off the Holds Shelf and out to the eagerly waiting patrons . That is like taking a walk from Tigard. . . , . Y to New Orleans • ,_• • .0,2g. '' rn •j ••n rl■� - ~r." .-t J' I ,. Sall Wte[My ryenne _ • II •7• 7i _ Denver llvr d States •k - Reno �nmerica .I ~ Seer La r ti ' -_x! = i Rwtl - - •E. - • '.: ,•}` s rnno Las •' ' �• I• •L Sanre re nniar _ pe�eR S Au- .iii: 4 • • yy , -_ �• aly EI P.o • �!' � L 11 E Santo Mf I •• •• I. • LI • .1 ti - Clillwrtue Laredo r _-..- Torr. O'•••"'•'-, o r Me lca rte- - -... .-.� , .__..... s,,... .=-r== Guadalajara Mexico. .. . . .where you could be enjoying some beignets in the French Quarter or sitting on a beach in Mexico. ..........,_ _ 1 . , ,. 1 • ....r wit ..r_ r 1 , ;r; - 17:i }{ BOOK ,.. _ . , L11. » '` , ' 4-1 '' I ; , STACKS -,- _ 71 i 0, , , 11;4i. ' F ir li L I ` 4,A " 1 7 ' • ir I \ I . el ' "What is a Book Stack?" � you ask. , ,F For patrons who are missing browsing -4111 P; thek librarian h l out a - ,' ►a : through stac stacks, may help � , ,, � by creating a browsing bag. Just let a librarian iiiii.4,1know your interests, and they will browse the _ stacks picking out items you might be11 interested in. You receive a bag full of books —'--' that you can `browse' through in the comfort ....-- of your home. ;', 1 The Tigard Public Library librarians have pulled __ .... _ ___ 287 BOON 11 . \ STACKS Book Stacks for patrons. -ma. _ _ City of " �' ' • - Respect and Care I Do the Right Thing I Get it Done L ff Tigard I E. • 1 - Library duringthe OVID- 1 1 rof thec osu e City of Tigard On-going Services / Tech Services added 17,883 items this fiscal year / Take and Make Craft Kits — 1 ,914 / Zoom Events / Printing Services / Reference Librarian: Calls 4,987; Emails 2,085 / Your Personal Librarian = 69 / Library of Things City of Tigard Take and Make Craft Kits 1 ,914 Take and Make Craft Kits have been distributed to Pre-K, Kids, Teens, and Adults. ---.1111111111111111w —141111pmil i ' ' Now-_= Rol _ ---- :.,<<405:,'• ' \ ,7.0 F.-4r . - _ .. - ,: ' f�ry� *1444: --1 v®�. i ! Ids j,r • i� Si-,-;' -------, Ot ,- • „.- ki 1. s 440.04_, !mg --ti, , ., i Tow', L,-;:,-;--,.; ., 4,_ p 1 to off 'I : =4. r -0 ..-„-:.•,t. 9 P{6``A f t ► SII City of Tigard Commitment to Equity / WCCLS is fine free as of January 26, 2021 ! / Black Lives Matter Collection, Display, Book Club rips) : MEM ty.it..,.: riki . r.:„ hrs,,,,,,P•--71 r L .. __13_ 1):, = !gi ' LI g *4.- . icil• imil I . BIT , LY ! BLMatTPL II i � ' . R Pe 1 II . ;II M1 i1411115i4 C ,- 111!•1!1 -iW'"''.*1 NEI _ ■Ill �lil __ i -- __-- 1 ,.-wi:-....- 1-7 —loon ---1..._,,, , -,-. . , ,. ,41 • ' /fr`• • • . ' . •- r - , • *, : , ,-;:t, 7. 1 City of Tigard What's Next for the Tigard Public Library? Expanded services and patrons in the building as services allow. I I Sun I Mon Tue Wed I Tim Fri Sat °,�� ' 10-11 In Building In Building 2 11-12 In Building In Building 12-1 uj Takeout Takeout Takeout Takeout In Building In Building =r.,`, --�; 1 =7. 1-2 Takeout Takeout Takeout Takeout In Building In Building �� X RI 2-3 _1 In Building In Building In Building In Building Takeout Takeout - a 3-4 U In Building In Building In Building In Building Takeout Takeout - - 4-.5 In Building In Building In Building In Building Takeout Takeout . 4.--- - T 5-6 In Building In Building In Buildin In Buildin• I __ r .; ,„,...,, \ .° iWO WAY TF' °• r • 1:• __ ,'...y iiimrli , .• • � - ..v CIPI USE CAUTI r 1 ONE WAY ONLY I ... City '" of '•,. ,y .. �' '� -- Respect and Care I Do the Right Thing I Get it Done �L ff Tigard 1 ?LIAO 1+ 1 , E. • '?7,-- �I M''-- Library Plan • ommunitY Voices • Next Stes p 114 ., TIGARD AIS-4628 4. Workshop Meeting Meeting Date: 04/20/2021 Length (in minutes): 30 Minutes Agenda Title: Receive Update on Homeless Services Prepared For: Kathy Nyland, City Management Submitted By: Carol Krager, Central Services Item Type: Update, Discussion, Direct Staff Meeting Type: Council Workshop Mtg. Public Hearing: No Publication Date: Information ISSUE Provide an update to Council about the recent actions the city has taken to address homelessness. STAFF RECOMMENDATION / ACTION REQUEST Brief Council about immediate actions and get guidance about long-term strategies and options that may require Council action with policy and appropriations. KEY FACTS AND INFORMATION SUMMARY At the February 2 Council meeting, there were a number of public comments about encampments appearing throughout the city. The concerns expressed ranged from trash collection to hazardous materials to the state of our public gathering spaces to available resources to assist those that are experiencing homelessness. The Mayor asked us to work together to determine actions to address these concerns as well as how we can help all of those in our community. The issues of homelessness are complex and at times difficult. If solutions were easy, we would have figured it out long ago. Data on Homelessness in Washington County, Oregon The Point-in-Time (PIT) count is used to measure the extent of homelessness in communities. It's widely accepted PIT data undercounts the homeless population. Point-In-Time data is contingent on volunteer turnout and homeless participation. The findings of the January 2020 Point in Time count are as follows: • 618 sheltered (temporary shelter/housing) and unsheltered individuals, 0 494 Adults (over age 24 years) 0 41 Youth (age 18 to 24 years) 0 83 Children (less than 18 years) 0 191 Female, 424 Male, and 2 Transgender • 517 Non-Hispanic/Non-Latino and 101 Hispanic/Latino This is about a 15% increase since the 2019 PIT count. Another layer that is important to acknowledge is COVID. To combat the spread of COVID-19, physical distancing measures were instituted in Tigard, across the state, and around the world. For those experiencing homelessness and insecure housing, safety measures are not only out of reach, they're not an option. Facilities that were once safe places, have been closed, such as our Library. Public restrooms are no longer accessible. As a result, people experiencing homelessness during the pandemic are paying an especially high price and we are all seeing that. The pandemic has also brought this issue out of hiding, making it more visible, and turning it into a crisis. Best Practices: •A Coordinated Approach: a community-wide coordinated approach to delivering services, housing, and programs is needed. •Providing additional housing to meet growing needs. •Assisting for the most vulnerable. •Designing a crisis response. •Increasing employment and income. Success will require a regional, if not broader, approach. No city can do this alone. That said, we have some immediate needs in Tigard that we are actively addressing. This includes responding to encampments, human waste, trash, and needles. We also have convened an internal team to discuss and explore long-term strategies. This interdepartmental group focuses on the long-term, including how to address the root causes of homelessness which rely on partnerships with existing local and county resources, such as those listed on the City of Tigard's Homelessness Resources webpaae. This update focuses on a few elements: what is in progress, how we have modified our operations to meet current needs, and how we are thinking creatively to find solutions. You will learn about how we are building partnerships and having success. You will hear about some possibilities or options that are creative and forward-thinking. Items like safe lots, hygiene stations, lockers, wrap-around services, reconvening the Homelessness Task Force may require future Council action and appropriation. We are seeking your guidance which is needed as we move forward, continuing a regional approach that meets Tigard's needs, and is empathetic, intentional and impactful. This update is just an initial start, responding to the concerns that were shared at the February Council meeting. We expect the conversation to continue as we finalize Council Goals, deliberate the upcoming FY 2021-2022 budget, and navigate the American Rescue Plan opportunities. OTHER ALTERNATIVES COUNCIL GOALS, POLICIES, APPROVED MASTER PLANS Strategic Plan Vision: Tigard: An equitable community that is walkable, healthy, and accessible for everyone. SP Goal 1, Objective 1.2: Embrace data-informed decision-making to solve problems, pursue opportunities for improvement and develop innovative solutions for equitable outcomes. SP Goal 1, Objective 1.4: Enhance community awareness and engagement with City activities and services. SP Goal 3, Objective 3.4: Proactively intervene as necessary to meet the housing needs of all community members Council Goal 2019-2021 Goal 3: Ensure Tigard grows and develops in a smart and inclusive manner. DATES OF PREVIOUS COUNCIL CONSIDERATION February 2, 2021: Tigard City Council meeting Attachments Glossary GLOSSARY: Definition of terms that often used when discussing"homelessness". Having a shared understanding ensures we are on the same page and coordinated as we work towards the desired outcome. Crisis Response System: An effective crisis management system is able to identify and quickly connect people who are experiencing or at risk of experiencing homelessness to housing assistance and other services. It works because it aligns community, programs, and services around a common goal-to make homelessness rare, brief, and nonrecurring. Coordinated entry: Coordinated entry is a process designed to quickly identify, assess, refer and connect people in crisis to housing and assistance and services. Diversion and prevention: Prevention and diversion are important components of a community's crisis response and can help it reduce the size of its homeless population. Prevention assistance can aid households in preserving their current housing situation while diversion prevents homelessness for people seeking shelter by helping them identify immediate alternate housing arrangements and, if necessary, connecting them with services. Emergency shelters and interim housing: People experiencing a housing crisis or fleeing an unsafe situation need to find a place to stay, quickly. Emergency shelter and interim housing can fill this role in a crisis response system. These interventions should be low-barrier and align their goals and program activities with the larger system's goals. Outreach: Outreach workers connect people at risk of or experiencing homelessness to coordinated entry, emergency services, and shelter.They work with other programs in the system to connect people to stable, permanent housing Permanent housing: A crisis response system must have the capacity to connect people experiencing homelessness with permanent housing programs, such as rapid re-housing and permanent supportive housing, and other stable housing options. Safe Lots: Safe lots are designated parking lots in which homeless people can park their cars and safely sleep at night.There are several resources or guidelines that can be offered to make the area a safe place. Safe lots include restroom access,garbage collection and security. Some sites limit hours, duration and required services. Wrap Around Services: This includes job-finding assistance, benefits advocacy,transportation assistance, medical and mental health referral, food delivery, and a variety of other services that support people's efforts to truly end their housing insecurity. Other services to be considered include restrooms, showers, hand-washing facilities, laundromat services/vouchers, hygiene items, clothing resources, mailing address, locker space, phone service, electronic charging services, refuge from inclement weather. 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For disposal call . :�kx y: Kara desechar flame 000/011 y . }- 503-2:14-3000 .. ❑r visit " o visite o regonmetro.gov/rkdpatrol ' . k ', nin 8110 irdMetro Metro's Bag Program CITY O F TIGARD Sensitive Lands as defined in TMC 18.510.010 Protected �, / Natural drainageways � Natural Areac ' / Designated wetland areas Do not disturb soil or vegetation• X ► Steep slopes of 25% or .*** This area protects water quality.en+ent Building,development and vegetation mana9 greater and unstable ground are restricted in this area. �r 91PA Significant fish and wildlife Clean�aterces habitat oreas .)6.. ., (503)01-36 v0., 4,r9 L......... . , .www.clga°W ► Significant tree groves i / The special flood hazard area :�r ., 2 'I nitI ' ,,- ` .,�� or 1996 flood inundation line 0 4 ri W C I T Y O F T I G A R D '06,...':,:,014:11 lr r�i♦+ 5� 1 53f �:l l aiT �r 5� 'fit r �• �� yt�y� 5 /'�i'qq,, 444* 4 4„ ��3 r� i s 1 �4 - �6 r �� ! i ► y , /✓d . 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F� :�7 r .' j- f'..-•.--,-4.- i �► " is -� -z� L i-- �� ti Y!..''''.1:7' 1,-...:4,i;" f+'�,r r -�.: �w+ i, • }_` -dit .;�_ .r 41'��i.fr, 4'� Ham' 2. • : 414,-. t i „ ¢ . "rfr6Ar -• k� i f 3 .� g 'S •�i fj R 44- /�iCF "iii �. Y fir' '�-y -40 r '�! w i ._ _l.' • .l" &ii-iF.7,- y '�` - 1 ��*7 tee+ `K ; '�4 - !�•�^� � j ; Tr� i h - a r i d4__r_,.,.v17;,.16.7., p J -. Brown Natural Area CITY OF TIGARD Y �t^• t l * 3 '7 '. S , 1 f \\ 7T 0l - L� I i 4, 444 r!i.' t 1 .f 1* Irk 1. If''f „ gy a ti� t } --�. < :...:,'.;c- • p1�'jA� IN , . ➢'T f �,y r•• '. � ', A II** 1,Y hr h1, 7 ,.,,•-,':,...:;;;;,.4;, •• '''` ".. .4. •:'1, 4 /r40 yr ` �.'r rP y.� ^'},, +...r i� t ,-J� . 'r^i 4 X'l}$� tl i` l I,`�k (� ,..;�,�` / I Y r -,, !T f yE,f r. ,•es` ICI E' "p ,• -� P. r '`' h r„1. 4 e.• .. r ++ -f <a • ' ` i Y +i.4, � A y . ti :5.41 .—,- .. 1' •k tr, A.Or y ` `., . "I' _ . �0;_•O¢'- _ _ . -- ,---,',74,•----i., ^SAP, 4t' • ; - K,r• 1y.°t rieif \ ' 0 • 111, /IV : . fEj . 1 . �'` _ ', / k.:al.. f •?.., 11117;:e• •:• .4. , 410*_ I .E . ; A Future Fanno Creek Expansion — Grant Ave to Woodard Park CITY OF TIGARD Purpose: , ,i,l. To provide the unhoused Tigard . ': ' , � community with a basic trash collection - ; °k)';' ! .4�, ._ service and foster trust as we address this `t 1 issue more broadly. Goals: �F;�) .{ - : - ��1 el 4.44.. rt / Give unhoused community members a way 4. •'"i to dispose their waste. , ,. '" r / Reduce scattered trash in the community. / Provide the service while Metro rebuilds . capacity, and beyond. / Implement a program that does not flood ,� f11:21..fiN the community with loose and unused • Fera,,. bags. 503-23 . _ 1 as.,,,,-.o r: }. / Bring awareness to the community at- ar7 ' large. - 4—-��_ CITY O F TIGARD TOOLS FOR LIVING • ?Jr 69, illi lit,ii 11 Aq 5 Garbage and Healthy Yard and Getting recycling home garden around GARBAGE AND RECYCLING .,c me Tea,s,rCvin; Garin-go,era7rdrg Fepvtd,rnnee sarnage Metro's bag program Find a rerycler Metro's bag program was launched in 2018 to provide people experiencing Find your hauler homelessness with a way to dispose of their trash. Metro Central transfer station iii. ill14vli ..• . . '; .."J '.2 %...f r p•i p• 0. '.'•• Metro South transfer station + • '. ►{......,;a, .. YA Prep your load and pay less ' N „1_.). / �,re.,,yi —+.. � '�'. fir• „,.41, k ..� 'r.a'. Recycling What's happening r J fr • • _ 1" Recycling at home + ,_ } ,t�' Reducingwaste at home + Peo ie experie ) rig ilomeiesslless i,Y in the r?0erPortland area '��` Neighborhood collection events + g M I.`• . have limit•r r r•Srrii e disposing of their garbage.,- .•, Report dumped garbage RID Patrol work transition program �f -' 'Or �, Eagprogram sem. _ _ More information on Metro's website www.oregonmetro.gov/tools-living/garbage-and- recycling/report-dumped-garbage/bag-program CITY OF TIGARD fir \ „ , , v 1 - i p / ,..L. t f )0010;k : '-............- Outreach & Partnerships CITY OF TIGARD • „:„/\ /"A,,,,:q.\--/-7---"--:----- -•• _•_ ____=-_--1, . %., moi. _ 1.11 < . �a amia V �M!l►_.� C E ` !. ' f G 9 �'-ems;. lf�esi 1 it �• j1111111jrci ' a.`J6Ain1 I;_ { 2 "aw !!!LLL.r {■:..r �11Jii �3F � 1'_�101,-.Fm...", 1--;,..---f."' ": ,'''''''-''''-10,174' -10 ^„r rout - I' 1, a� _ .4t c i s ♦ i cs -;�s i"r� .:r� �+. 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' ,...1. ,,,,...,. 1 4*'''' , ' Z 4ktrip -,,,,,.. ,--fr', --.1) 1 , r/ •- 1 , � r p - • ,�, s i'a .ti ' � •i"411:4';‘::. -- :",,,,t._.1Pe,-.1.«-i '''Zt-4- 'i' ".' '''''''' '•••:411 --------- - rri . ' •.41 , *• "g'4 P.r 't14' ''4 i 40 `F 14yif• ,,:40‘ nt p.-4,-,,, > J4444j` r .! ' ..i tYTT . A-r! j.j p= _ i ? T i I AIM. iVi A 1if . vaa�6 7 axa ` ‘`\.,...4....- . ,, .y f AIS-4610 5. Workshop Meeting Meeting Date: 04/20/2021 Length (in minutes): 45 Minutes Agenda Title: Water Rate Study Update and Discussion Prepared For: John Goodrich Submitted By: John Goodrich, Public Works Item Type: Update, Discussion, Direct Meeting Type: Council Staff Workshop Mtg. Public Hearing No Newspaper Legal Ad Required?: Public Hearing Publication Date in Newspaper: Information ISSUE Brief Council on water utility rate design options for Single Family Residential (SFR) customers related to the Cost of Service Analysis (COSA) and Rate Study project. STAFF RECOMMENDATION / ACTION REQUEST Council is requested to choose a rate design from presented options for single family residential class. This decision will be incorporated into the utility rate design model and used to calculate adjustments proposed in an amended master fees and charges schedule which will come before the council in May 2021. KEY FACTS AND INFORMATION SUMMARY Introduction The city recently completed a Cost of Service Analysis (COSA) and rate study for the Water Utility Division in the Public Works Department. This is Workshop #4 to provide updated rate design information and options based on council direction from Workshop #3 held on March 16th. During the workshop on March 16th, Council was presented with five recommendations on rate design based on the COSA data and findings. During this workshop, Council provided positive guidance on four of the recommendations. The exception was related to Single Family Residential (SFR) customers, and the monthly fixed costs associated with larger water meters. Council provided guidance for staff and consultants to recalibrate the rate design model based on: o Equitable costs for SFR customers by average usage, not maximum available use; o Fixed base fees that meet 40% minimum threshold; o 5/8-inch SFR meter represents 1 times ratio; o 1-inch SFR meter represents closer to actual usage (1.4 times ratio suggested based on average usage); o Rate design changes for SFR should balance fixed fees and consumption fees. o Be administatively feasible o Meet revenue requirements for the customer class Workshop Presentation Using this guidance, FCSG consultants have recalibrated the rate design model and will provide three additional options related to SFR meter customer fixed charges, tiered thresholds, and consumption charges. Guidance from this workshop will provide staff with information to finalize proposed water utility rates. A public hearing and council consideration to adopt water utility rates and amended master fees and charges schedule is scheduled for May 11, 2021. Our cost of service analysis and rate design study follow guidance from the American Water Works Association (AWWA) and the provisions of Tigard Municipal Code Chapter 3.32 — City Fees and Charges. In summary, the key drivers of financial planning that guide this project are equity, conservation, and financial stability. The key principles of COSA are to match the costs of providing service to customer classes and to design rates to equitably recover costs. The COSA considers maintaining revenue adequacy while using rate design that is fair and equitable for cost recovery. Council Authority Authority Tigard Municipal Code 3.32.020 states: "The Tigard City Council has the authority to review and adopt by resolution rates for fees and charges reasonably related to the city's cost of service. The city manager may set interim fees and charges pending adoption of a city council resolution." Other Information The COSA and Rate Design project findings and recommendations were provided to the Water Advisory Board (WAB) on February 10, 2021 during their regular meeting. WAB met on March 16, 2021 to review Water Rate Design information and provide a recommendation to council. Staff will provide the WAB with an update on council guidance on April 14, 2021 during a regular meeting. Council is tentatively scheduled to review and consider adoption by resolution rates for water utility fees and charges on May 11, 2021. This will allow staff time to provide public communications regarding the cost of service analysis and council actions related to water utility rates, fees, and charges. A "Water Rate Table 2021" is attached and provided for council's convenience to use during the rate design workshop. These are the current water utility fees and charges effective January 1, 2021 (adopted by council prior to July 1, 2020 - FY 2021). OTHER ALTERNATIVES Council could provide additional guidance, direction, or other options for rate design consideration. COUNCIL OR TCDA GOALS, POLICIES, MASTER PLANS City Council adopted the 2020 Water System Master Plan on December 8, 2020. Tigard Municipal Code Title 3 Revenue and Finance provides requirements under Section 3.32 for City fees and charges. DATES OF PREVIOUS CONSIDERATION Workshop Session #1: Council was briefed during a workshop session on July 21, 2020 regarding various water rate issues related to the Water Cost of Service Analysis and Rate Study project. From this workshop session, Council provided guidance to staff and the consultant regarding booster fees and charges, meter charges for residential fire suppression, and cost of service for 1-inch diameter meter charges for residential customers. Workshop Session #2: The water utility's revenue requirements and COSA information was provided February 16, 2021 to Council by the city's financial consultant. During this workshop, Council was informed about the next step in the project relating to a rate design workshop to review options for Council to consider. Workshop Session #3: Council provided guidance on five recommendations related to the COSA and Water Rate Study project. Council affirmed four recommendations, and asked staff to recalibrate the rate design model based on their directives on SFR customers. Fiscal Impact Cost: 80,000 Budgeted (yes or no): Yes Where Budgeted (department/program):Water Additional Fiscal Notes: Water Cost of Service Analysis and Rate Study is budgeted in 530.6500.54001 for FY 2021. Attachments Water Rate Design Presentation PowerPoint Water Rate Design Presentation pdf Water Rate Table 2021 Water Utility Revenue Requirement, Cost of Service Analysis, and Rate Design Study Presented to the Tigard City Council Tuesday, April 20, 2021 Prepared by FCS Group • FCS GROUP Solutions-Oriented Consulting •:;> Agenda Recap of previous Council direction Rate Design Scenarios for Residential Class Rate Design Recap Next steps FCS GROUP Slide 2 •:;> Agenda Recap of previous Council direction • Rate Deigri 0L,edarivz for residential Class • Rate Design Recap • Next steps FCS GROUP Slide 3 ❖a Council Policy Direction Booster Charges Use cost of service recommendations Customers with fire suppression and a fixture count consistent with a 5/8 inch meter Charge a fixed fee based on the 5/8 inch meter Multi-family customers uniform volume rate Consumption charge using a uniform volume rate Cost-of-service adjustments implementation Phase in over time as presented FCS GROUP Slide 4 ❖> Council Policy Direction Single Family Residential Customers 1 -inch meter SFR Customers paying too much » Recommended using 1 .4 times ratio instead of 2.5 times » Adjust 5/8, %, and 1 -1/2 inch Residential meters accordingly as a separate fixed charge for the customer class Provide Council with options on fixed vs. consumption Multi-family, Commercial, Industrial, and Irrigation Customers Use Meter Equivalency Units for fixed fees Implement recommended COS adjustments using a phased approach FCS GROUP Slide 5 •:;> Agenda • Recap of previous Council direction • Rate Design Scenarios for Residential Class • Rate Design Recap • Next steps FCS GROUP Slide 6 ❖) Single-Family Rate Design Scenarios • Scenario 1 AWW A Alternat- Original recommendation Flo Flo Scenario 2 1 Facto acto » Alternate flow factors for base rates 5/8 1 .00 1 .00 » Alternate flow factors for tier thresholds 3/4 1 .50 1 .20 » Base rates increase to cover difference 1 2.50 1 .40 - Scenario 3 » Alternate flow factors for base rates 1 .5 5.00 1 .60 » Alternate flow factors for tier thresholds » Volume rates increase to cover difference Scenario 4 » All base rates and tier thresholds match the 5/8" meter » Volume rates increase to cover difference FCS GROUP Slide 7 ❖) Scenario 1 : Original Recommendation • Base Rates by Effective Flo Tier A Tier Meter Facto Base Rat- Threshold Threshold 5/8 ■ 1 .00 $31 .67 3/4 1 .44 $45.62 9 22 1 ■- 2.24 $71 .06 MI 1 .5 5.92 $187.66 48 120 Volume Rates b Tier Rat Tier 1 $4.07 Tier 2 $5.93 Tier 3 $6.80 FCS GROUP Slide 8 ❖) Scenario 1 : Monthly Billing Examples • Residential Number of Total Bill Total Bill Total Bill Meter Size Accounts at 6 units at 15 units at 21 unit- 5/8 15,664 $56.09 $109.46 $150.26 3/4 897 $70.04 $117.83 $153.41 1 1 ,575 $95.48 $132. 11 $165.83 1 .5 4 $212.08 $248.71 $273. 13 FCS GROUP Slide 9 ❖) Scenario 2 : Rebalanced Fixed Charge • Base Rates by Effective Flo Tier A Tier Meter Facto Base Rat- Threshold Threshold 5/8 ■ 1 .00 $34. 13 3/4 1 .20 $40.95 7 18 1 ■- 1 .40 $47.78 1 .5 1 .60 $54.61 10 24 Volume Rates b Tier Rat Tier 1 $4.02 Tier 2 $5.86 Tier 3 $6.71 FCS GROUP Slide 10 ❖) Scenario 2 : Monthly Billing Examples • Residential Number of Total Bill Total Bill Total Bill Meter Size Accounts at 6 units at 15 units at 21 units 5/8 15,664 $58.25 $110.99 $151 .25 3/4 897 $65.07 $115.97 $153.68 1 1 ,575 $71 .90 $120.96 $156. 12 1 .5 4 $78.73 $124.11 $159.27 FCS GROUP Slide 11 ❖) Scenario 3 : Push to Volume • Base Rates by Effective Flo Tier A Tier Meter Facto Base Rat- Threshold Threshold 5/8 ■ 1 .00 $31 .67 3/4 1 .20 $38.01 7 18 1 ■- 1 .40 $44.34 1 .5 1 .60 $50.68 10 24 Volume Rates b Tier Rat Tier 1 $4.29 Tier 2 $6.26 Tier 3 $7. 17 FCS GROUP Slide 12 ❖) Scenario 3 : Monthly Billing Examples • Residential Number of Total Bill Total Bill Total Bill Meter Size Accounts at 6 units at 15 units at 21 units 5/8 15,664 $57.41 $113.75 $156.77 3/4 897 $63.75 $118. 12 $158.41 1 1 ,575 $70.08 $122.48 $160.04 1 .5 4 $76.42 $124.88 $162.44 FCS GROUP Slide 13 ❖) Scenario 4: Uniform Base Rates • Base Rates by Effective Flo Tier A Tier Meter Facto Base Rat- Threshold Threshold 5/8 ■ 1 .00 $31 .67 3/4 1 .00 $31 .67 6 15 1 ■- 1 .00 $31 .67 MI.= 1 .5 1 .00 $31 .67 6 15 Volume Rates b Tier Rat Tier 1 $4.41 Tier 2 $6.44 Tier 3 $7.37 FCS GROUP Slide 14 ❖) Scenario 4: Monthly Billing Examples • Residential Number of Total Bill Total Bill Total Bill Meter Size Accounts at 6 units at 15 units at 21 units 5/8 15,664 $58. 13 $116.09 $160.31 3/4 897 $58. 13 $116.09 $160.31 1 1 ,575 $58. 13 $116.09 $160.31 1 .5 4 $58. 13 $116.09 $160.31 FCS GROUP Slide 15 •$) Monthly Bill ComparisonLow- & High • Low Bill Scenario #1 Scenario #2 Scenario #3 Scenario #4 5/8 $56.09 $58.25 $57.41 $58. 13 3/4 $70.04 $65.07 $63.75 $58. 13 1 $95.48 $71 .90 $70.08 $58. 13 1 1/2 __ $212.08 . $78.73 $76.42 . $58. 13 Hi• h Bill Scenario #1 Scenario #2 Scenario #3 Scenario #4 5/ $150.26 IMY-$151 .25 T $156.77 T $160.31 3/4 $153.41 $153.68 $158.41 $160.31 1 ‘111 $165.83 $156.12 $160.04 $160.31 1 1/2 $273.13 $159.27 $162.44 $160.31 Low consumption = 6 units High consumption = 21 units FCS GROUP Slide 16 •:;> Agenda • Recap of previous Council direction • Rate Design Scenarios for Residential Class Rate Design Recap • Next steps FCS GROUP Slide 17 ❖) Rate Design Recap - Booster Rates • Meter (inches) Current COSA Booster Booster Charge Charge 5/8 x 3/4 $5.15 $1.49 3/4 x 3/4 $7.42 $2.24 1 $13.72 $3.74 1.5 $41.16 $7.47 2 $66.82 $11.96 3 $117.83 $23.91 4 $241.65 $37.36 6 $257.23 $74.73 8 $411.57 $119.56 10 $804.11 $171.87 12 $1,157.91 $252.21 FCS GROUP Slide 18 .�.) Rate Design Recap — . 1 -inch Residential Fire Suppression 1 -inch residential meters with fire suppression and 5/8 inch fixture count Fixed fees set at 5/8 inch meter and threshold FCS GROUP Slide 19 •:;) Rate Design Recap — Multi-family Rates Use meter size equivalents for fixed fees Uniform volume charge for consumption Current Volume Charge $3.26 $4.77 $5.46 Recommended Volume $4.37 $4.37 $4.37 Charge FCS GROUP Slide 20 ❖> Rate esig n Recap - Final • Create amended fees and charges that reflect Council's direction effective July 1 , 2021 Implement phased approach to smooth out adjustments Implement Residential Class fixed fees and consumption charges that meets Council's goals Chose from scenarios as presented FCS GROUP Slide 21 •:;> Next Steps May 11 , 2021 Council business meeting Public Hearing and consideration to adopt amendment to fees and charges Communication and outreach plan FCS GROUP Slide 22 Thank y ou ! Questions? Doug Gabbard — Project Manager (503) 252-3001 DougG@fcsgroup.com www.fcsgroup.com • FCS GROUP Solutions-Oriented Consulting Water Utility Revenue Requirement, Cost of Service Analysis, and Rate Design Study Presented to the Tigard City Council Tuesday, April 20, 2021 air. Fiv:Nured by FCS Group • FCS GROUP Solutions-Oriented Consulting •:;> Agenda Recap of previous Council direction Rate Design Scenarios for Residential Class Rate Design Recap Next steps FCS GROUP Slide 2 •:;> Agenda • Recap of previous Council direction • Rate Design nariv for residential Class • Rate Design Recap • Next steps FCS GROUP Slide 3 ❖> Council Policy Direction Booster Charges Use cost of service recommendations Customers with fire suppression and a fixture count consistent with a 5/8 inch meter Charge a fixed fee based on the 5/8 inch meter Multi-family customers uniform volume rate Consumption charge using a uniform volume rate Cost-of-service adjustments implementation Phase in over time as presented FCS GROUP Slide 4 ❖> Council Policy Direction Single Family Residential Customers 1 -inch meter SFR Customers paying too much Recommended using 1 .4 times ratio instead of 2.5 times Adjust 5/8, 3/4, and 1 -1/2 inch Residential meters accordingly as a separate fixed charge for the customer class Provide Council with options on fixed vs. consumption Multi-family, Commercial, Industrial, and Irrigation Customers Use Meter Equivalency Units for fixed fees Implement recommended COS adjustments using a phased approach FCS GROUP Slide 5 •:;> Agenda • Recap of previous Council direction • Rate Design Scenarios for Residential Class • Rate Design Recap • Next steps FCS GROUP Slide 6 ❖) Single-Family Rate Design Scenarios • Scenario 1 AWw i Alternat:- Original recommendation Flo Flo Scenario 2 1 Facto .cto » Alternate flow factors for base rates 5/8 1 .00 1 .00 » Alternate flow factors for tier thresholds 3/4 1 .50 1 .20 » Base rates increase to cover difference 1 2.50 1 .40 - Scenario 3 » Alternate flow factors for base rates 1 .5 5.00 1 .60 » Alternate flow factors for tier thresholds » Volume rates increase to cover difference Scenario 4 » All base rates and tier thresholds match the 5/8" meter » Volume rates increase to cover difference FCS GROUP Slide 7 ❖) Scenario 1 : Original Recommendation • Base Rates by Effective Flo Tier 2 Tier Meter Facto Base Rat- Threshold Threshold • 5/8 1 .00 $31 .67 15 3/4 1 .44 $45.62 91 22 1 -r 2.24 $71 .06 Ell 40 .. 1 .5 5.92 $187.66 48 120 Volume Rates b Tier Rat Tier 1 $4.07 Tier 2 $5.93 Tier 3 $6.80 FCS GROUP Slide 8 ❖) Scenario 1 : Monthly Billing Examples • Residential Number of Total Bill Total Bill Total Bill Meter Size Accounts at 6 units at 15 units at 21 unit- 5/8 15,664 $56.09 $109.46 $150.26 3/4 897 $70.04 $117.83 $153.41 1 1 ,575 $95.48 $132. 11 $165.83 1 .5 4 $212.08 $248.71 $273. 13 FCS GROUP Slide 9 ❖) Scenario 2 : Rebalanced Fixed Charge • Base Rates by Effective Flo Tier 2 Tier Meter Facto Base Rat- Threshold Threshold • 5/8 1 .00 $34. 13 15 3/4 1 .20 $40.95 7 , 18 1 -r 1 .40 $47.78 21 1 .5 1 .60 $54.61 10 24 Volume Rates b Tier Rat Tier 1 $4.02 Tier 2 $5.86 Tier 3 $6.71 FCS GROUP Slide 10 ❖) Scenario 2 : Monthly Billing Examples • Residential Number of Total Bill Total Bill Total Bill Meter Size Accounts at 6 units at 15 units at 21 units 5/8 15,664 $58.25 $110.99 $151 .25 3/4 897 $65.07 $115.97 $153.68 1 1 ,575 $71 .90 $120.96 $156. 12 1 .5 4 $78.73 $124. 11 $159.27 FCS GROUP Slide 11 ❖) Scenario 3 : Push to Volume • Base Rates by Effective Flo Tier 2 Tier Meter Facto Base Rat- Threshold Threshold • 5/8 1 .00 $31 .67 15 3/4 1 .20 $38.01 7 , 18 1 MI71 .40 $44.34 21 1 .5 1 .60 $50.68 10•1 24 Volume Rates b Tier Rat Tier 1 $4.29 Tier 2 $6.26 Tier 3 $7. 17 FCS GROUP Slide 12 ❖) Scenario 3 : Monthly Billing Examples • Residential Number of Total Bill Total Bill Total Bill Meter Size Accounts at 6 units at 15 units at 21 units 5/8 15,664 $57.41 $113.75 $156.77 3/4 897 $63.75 $118. 12 $158.41 1 1 ,575 $70.08 $122.48 $160.04 1 .5 4 $76.42 $124.88 $162.44 FCS GROUP Slide 13 ❖) Scenario 4: Uniform Base Rates • Base Rates by Effective Flo Tier 2 Tier Meter Facto Base Rat- Threshold Threshold 5/8 1 .00 $31 .67 15 3/4 1 .00 $31 .67 61 15 1 -! 1 .00 $31 .67 MIEMli 1 .5 1 .00 $31 .67 6 15 Volume Rates b Tier Rat Tier 1 $4.41 Tier 2 $6.44 Tier 3 $7.37 FCS GROUP Slide 14 ❖) Scenario 4: Monthly Billing Examples • Residential Number of Total Bill Total Bill Total Bill Meter Size Accounts at 6 units at 15 units at 21 units 5/8 15,664 $58. 13 $116.09 $160.31 3/4 897 $58. 13 $116.09 $160.31 1 1 ,575 $58. 13 $116.09 $160.31 1 .5 4 $58. 13 $116.09 $160.31 FCS GROUP Slide 15 •',:) Monthly Bill Comparison - LLow & High • Low Bill Scenario #1 Scenario #2 Scenario #3 Scenario #4 5/8 Il $56.09 I $58.25 $57.41 $58. 13 3/4 $70.04 $65.07 $63.75 $58. 13 1 dab $95.48 $71 .90 $70.08 $58. 13 11/2= $212.08 $78.73 $76.42 $58.13 Hi• h Bill Scenario #1 Scenario #2 Scenario #3 Scenario #4 5/ $150.26 t$151 .25 II $156.77 1- $160.31 3/4 $153.41 $153.68 $158.41 $160.31 1 $165.83 $156. 12 $160.04 $160.31 1 1/2 $273. 13 $159.27 $162.44 $160.31 Low consumption = 6 units High consumption = 21 units FCS GROUP Slide 16 •:;> Agenda • Recap of previous Council direction • Rate Design Scenarios for Residential Class Rate Design Recap • Next steps FCS GROUP Slide 17 ❖) Rate Design Recap - Booster Rates • Meter (inches) Current COSA Booster Booster Charge Charge 5/8 x 3/4 $5.15 $1.49 3/4 x 3/4 $7.42 $2.24 1 $13.72 $3.74 1.5 $41.16 $7.47 2 $66.82 $11.96 3 $117.83 $23.91 4 $241.65 $37.36 6 $257.23 $74.73 8 $411.57 $119.56 10 $804.11 $171.87 12 $1,157.91 $252.21 FCS GROUP Slide 18 ) .�. Rate Design Recap — • 1 -inch Residential Fire Suppression 1 -inch residential meters with fire suppression and 5/8 inch fixture count Fixed fees set at 5/8 inch meter and threshold FCS GROUP Slide 19 •:;) Rate Design Recap — Multi-family Rates Use meter size equivalents for fixed fees Uniform volume charge for consumption 1 Tier 1 IP Tier 3 Current Volume Charge $3.26 $4.77 $5.46 Recommended Volume $4.37 $4.37 $4.37 Charge FCS GROUP Slide 20 ❖> Rate Design Recap — Final • Create amended fees and charges that reflect Council's direction effective July 1 , 2021 Implement phased approach to smooth out adjustments Implement Residential Class fixed fees and consumption charges that meets Council's goals Chose from scenarios as presented FCS GROUP Slide 21 •:;> Next Steps May 11 , 2021 Council business meeting Public Hearing and consideration to adopt amendment to fees and charges Communication and outreach plan FCS GROUP Slide 22 Thank y ou ! Questions? Doug Gabbard — Project Manager (503) 252-3001 DougG@fcsgroup.com www.fcsgroup.com 4• FCS GROUP Solutions-Oriented Consulting City of Tigard Water Rate Table Effective January 1, 2021 Water charges include a fixed "customer" charge and a variable "water usage" charge. The fixed charge is the price that all customers pay monthly regardless of how much water they use. The fixed charge is $30.31 for a typical single-family "Residential" customer. Added to the customer charge is the water usage charge, which is tiered depending on how much water is used. For a "Residential" customer: • Tier 1: the first 0-6 CCF (100 cubic feet or 748 gallons) of water used billed at $3.92 per CCF. Water use greater than 6 CCF is billed at the next tier. • Tier 2: 7-15 CCF of water used is billed at $5.72 per CCF. Water use greater than 15 CCF is billed at the next tier. • Tier 3: 16 CCF or more of water used will be billed at $6.55 per CCF. Customers with larger meter size pay a higher "customer" charge based on an increasing scale. Larger meters also have higher water rate thresholds according to size. Tiered water rates are used for Residential, Multi-Family, and Commercial customers. Industrial and Irrigation customers are billed at a uniform water rate. Monthly Customer Charges Meter Size Customer Charge Meter Size 1 Customer Charge 5/8" x 3/4" $30.31 4" $1,089.42 3/4" x 3/4" $43.66 6" $1,221.52 1" $68.00 8" $1,907.78 1-1/2" $179.58 10" $3,520.32 2" $291.37 12" $4,981.02 3" $573.52 Tiered Water Rate Thresholds (in CCF) — Increasing Blocks Meter Size Tier 1 Tier 2 Tier 3 5/8" x 3/4" 6 15 Over 15 3/4" x 3/4" 9 22 Over 22 1" 16 40 Over 40 1-1/2" 48 120 Over 120 2" 78 195 Over 195 3" 137 344 Over 344 4" 282 705 Over 705 6" 300 750 Over 750 8" 480 1,200 Over 1,200 10" 938 2,345 Over 2,345 12" 1,350 3,376 Over 3,376 Monthly Tiered Water Rates (per CCF or 100 Cubic Feet) Classification/Type Tier 1 1 Tier 2 Tier 3 Residential $3.92 $5.72 $6.55 Multi-Family $3.26 $4.77 $5.46 Commercial $4.46 $6.50 $7.43 Industrial* $6.21 $6.21 $6.21 Irrigation* $8.81 $8.81 $8.81 *No tiered rate structure for industrial and irrigation customers Customers that require pumping of water to higher elevations are billed monthly for an additional "Booster Pump Charge". A typical single-family residential customer located in a higher elevation will be billed $5.15 per month. Booster Pump Charges are based on meter size. Larger meters pay a higher charge. These charges recover additional costs of energy and pump capacity to move water to higher elevation customers. Monthly Booster Pump Charges* Meter Size Booster Charge Meter Size Booster Charge 5/8" x 3/4" $5.15 4" $241.65 3/4" x 3/4" $7.42 6" $257.23 1" $13.72 8" $411.57 1-1/2" $41.16 10" $804.11 2" $66.82 12" $1,157.91 3" $117.83 *Customers in higher elevation zones that require additional pumping If you have questions regarding your City utility bill, contact our Utility Billing Office at 503.718.2460 Questions regarding water rate increases related to the Lake Oswego-Tigard Water Partnership, contact Public Works Executive Manager John Goodrich at 503.718.2609 Visit our website at: www.tieard-or.gov/water for more information