Resolution No. 20-47 CITY OF TIGARD, OREGON
TIGARD CITY COUNCIL
RESOLUTION NO. 20-47
A RESOLUTION EXPANDING ELIGIBILITY FOR TIGARD'S PROGRAM TO PROVIDE A
MONTHLY UTILITY CREDIT FOR RESIDENTIAL AND BUSINESS CUSTOMERS AFFECTED BY
COVID-19,WAIVING LATE FEES,AND SUSPENDING SHUTOFFS
WHEREAS, on March 17, 2020, Tigard City Council passed Resolution No. 20-24, approving a monthly
utility credit of up to $40 per month for unemployed residential utility customers and business customers
negatively affected by the COVID-19 pandemic;and
WHEREAS, in early August, Washington County authorized $3 million in utility assistance funding as part of
Washington County CARES, which was intended to provide payment of full utility bills to unemployed and
underemployed residential customers,as well as business customers adversely affected by COVID-19;and
WHEREAS,the City wishes to streamline its utility bill assistance programs consistent with the County's CARES
program;and
WHEREAS, since the beginning of the declared emergency in March,the City has been waiving certain late fees
on utility bills and suspending utility shutoffs as part of the City's emergency declaration;and
WHEREAS, to give more certainty to the City's utility customers as to the duration of the late fee and shutoff
suspension,the City is separating that relief from the emergency declaration and instead setting a date certain.
NOW,THEREFORE,BE IT RESOLVED by the Tigard City Council that:
SECTION 1: Upon verification of unemployment or underemployment associated with the COVID-19
pandemic, as determined by the City of Tigard, the City may credit up to the full amount per
month towards a residential customer's Tigard utility account bill. The credit is available to all
residential customers served by a Tigard utility,including customers outside the city limits for
whom Tigard provides water service. A customer must reapply for the credit each month in
order to continue receiving it.
SECTION 2: Upon verification that a business has been negatively impacted by COVID-19, such as for a
forced closure or curtailment of operations,the City may credit up to$500 per month towards
a business customer's Tigard utility account bill. The credit is available to all business customers
served by a Tigard utility,including customers outside the city limits for which Tigard provides
water service. A customer must reapply for the credit each month in order to continue receiving
it.
SECTION 3: This utility bill credit program will remain in effect until December 31,2020 or until the funding
that the City has allocated for this program is spent, whichever comes first. The City is
allocating $625,000 for the residential credit program and $125,000 for the business credit
program.
SECTION 4: The City may adopt rules and procedures to implement this utility credit program.
RESOLUTION NO. 20-47
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SECTION 5: The City of Tigard will temporarily waive all late fees and shutoff actions for utility accounts
accruing as of March 16,2020 and continuing until January 1,2021.
SECTION 6: This resolution repeals and replaces Resolution 20-24 and is effective immediately upon
passage.
PASSED: This 22nd day of September 2020.
Mayor-City of Tigard
ATTEST:
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Deputy City Recorde -City of Tigard
RESOLUTION NO. 20-47
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