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09/11/1996 - Minutes INTERGOVERNMENTAL WATER BOARD MEETING MINUTES SEPTEMBER 11, 1996 MEMBERS PRESENT: Beverly Froude, John Budihas, and Paul Hunt MEMBERS ABSENT: Bill Scheiderich and Robert Tydeman STAFF PRESENT: Ed Wegner, Mike Miller, Wayne Lowry, and Kathy Kaatz VISITORS PRESENT: Roald Lund 1. Call to Order The regular meeting of the Intergovernmental Water Board was called to order at 5 : 35 p.m. by Vice-Chair Beverly Froude. 2 . Roll Call and Introductions Roll call was taken with Chair Bill Scheiderich absent as well as Robert Tydeman, representative from the City of Durham. 3 . Visitor Comments There were no visitors present, with the exception of Mr. Lund who was on the agenda (item #7) . 4 . Approval of Minutes A motion was made by Commissioner Budihas to approve the minutes of the May 15 , 1996 meeting as well as the July 10, 1996 meeting minutes . This motion was seconded by Commissioner Hunt . 5 . Letter for Adjustment - Roald Lund The Board decided to move and discuss agenda item #7 prior to reviewing Mr. Lund' s request for adjustment . Mr. Lowry, Finance Director gave some background information on the current leak procedure . Mr. Lowry stated that he had supplied the Board with a memo outlining the new leak proposal . Previously the IWB with later approval by the City Council , approved (January) the Tigard Municipal Code, a portion of which dealt with water leaks . Currently when a customer has a proven water leak, the staff credits the customer account .up to $165 for half of the cost of their water leak (covers a leak up to $330) . This covers excess water usage not including their average water usage. If the customer is not satisfied, they have the right to appeal in writing, to the IWB. This reflects the current policy which is the same policy the District had prior to the merger although the dollar amount has increased a few times . Mr. Lowry continued by stating that during a recent IWB meeting, Mr. Rolf (in place of Commissioner Hunt) stated that the customer should pay for the wholesale water that was lost, which does not include the operation and maintenance costs . The last three leaks that have come before the Board have been handled in this manner. Mr. Lund who is present at this meeting, is in a little more distressed position due to the size of the water loss . Mr. Lund does have a 1" meter which accounted for a quicker, larger water loss . Mr. Lowry stated that the staff is willing to implement any policy that the Board feels is appropriate . Mr. Lowry stated that some of the options available are: • Keep the policy at one half of the water loss with no maximum; • increase the maximum that staff could deal with; • create new policy that is consistent with the way the last adjustments have been handled. This policy would have the customer pay for the wholesale water that is lost . Mr. Lowry stated that the rate used in the previous adjustments has been sixty cents per 100 cf which was the amount paid to Lake Oswego last year. An average wholesale rate could be applied to water leaks and not have a maximum which would mean that if someone loses 500 units, staff would apply the wholesale rate of water, times the number of units which determine the amount the customer would be responsible for paying, with the balance been written off as credit . Mr. Lowry continued by stating that the staff could come up with the appropriate rate each July 1 for the next year. Mr. Lowry stated that the contracts between the City and Portland and Tualatin Valley Water District have brought these average costs up to an estimated seventy cents per unit (outlined in memo) . Since Mr. Lund' s water loss occurred during May/June, his adjustment should reflect the previous sixty cents rate . Commissioner Budihas questioned the amount of units used by Mr. Lund? Mr. Lowry stated that Mr. Lund' s excess usage was 837 units after subtracting his normal usage . Mr. Lowry stated that the Board could still have the option of dealing with leaks above the policy. The current policy allows a customer to come to the Board. IWB MEETING MINUTES SEPTEMBER 11, 1996 PAGE 2 Mr. Lowry stated that the Board needs to decide what they would like the policy to be and how it should be structured and then go back and amend the Code and take the recommendation to City Council . Commissioner Hunt stated that consideration should be given to how quickly the customer has taken care of the problem and the method used in notifying the customer of the high usage. Mr. Wegner clarified that a meter is re-read to verify the high reading. Commissioner Budihas stated that will the cost of water usage increase? Mr. Lowry stated that it is likely that this cost will increase but will be reflected with the actual costs of water (increase or decrease) . Mr. Wegner stated that since the water is purchased from another purveyor, we pay for that water whether it is a main break or a customer break. It is important that we do not have lost water revenue. Commissioner Froude stated that Tualatin Valley Water District' s policy is a 50o adjustment on excess water usage less normal water use. Commissioner Froude stated that if the Board decides to go with a figure (possibly 500) would this eliminate the $165 credit amount and eliminate customers from appealing to the Board? Commissioner Hunt stated that the policy could still allow the customer the right to appeal to the Board. Mr. Wegner stated that the new policy would change from the current $165 credit to seventy cents per unit, less usual consumption and the customer still has the right to appeal to the Board. This new policy would cover the costs of the water purchased. Commissioner Froude stated that when the customer comes in, they will need to provide repair bills or such to show that this was indeed a bonafide leak. Mr. Lowry stated that this policy will state that the costs will be adjusted yearly to cover actual costs . Commissioner Froude stated that this new policy information needs to get out to the customers, perhaps in the Cityscape or in billings . Mr. Lowry stated that if someone has a leak they contact the office to discuss the options available. Commissioner Budihas questioned how many bills have we paid out the $165 credit? Mr. Lowry stated that we have had four appeals following the February storms . The Board discussed whether there is a need to specify in the policy that the leak needs to be fixed within a certain time period? It was decided that since the water had been turned off since discovery of the leak, it is assumed that it will be fixed promptly so water service can be restored. IWB MEETING MINUTES SEPTEMBER 11, 1996 PAGE 3 Mr. Lowry stated that the policy should include the average wholesale water rate which will be determined by the Finance Director. The Board stated that the TMC would be changed to state that : When a water leak occurs on the customer' s side of the water meter resulting in a unusually high water bill, customers can apply for a credit to their water bill above average usage equal to the average wholesale water costs as determined by the Finance Director and voted upon by the Intergovernmental Water Board. Customers must apply for credit in writing, to the City, and forward proof of the leak being fixed in a timely manner. Any application for credit over the amount allowed will be reviewed by the Intergovernmental Water Board. Mr. Lowry stated that he would provide the policy proposal revisions to the Board and then would like to take it to City Council in October. Commissioner Budihas made a motion to change the Tigard Municipal Code 12 .10. 070 - Credit for Water Leaks, wording to be changed to reflect the Board' s Discussion. The motion was seconded by Commissioner Hunt and passed unanimously. The Board discussed whether these revisions should be approved by the Board members that were not present at this meeting. Since the three members present constituted a quorum, the information could be passed along to the other members . Letter of Adjustment - Roald Lund Mr. Lowry stated that Mr. Lund' s billing reflected the usage of 837 units of water over the usual usage for this account . If we charged him at the rate of sixty cents per unit, Mr. Lund would be paying 502 .20 with a credit of 704 . 72 since his total leak cost was for $1206 . 00 . Mr. Wegner stated that when we replace old meters with new, these new meters run faster and will increase billing. Mr. Lund stated that he was very satisfied with the outcome of the Board' s decision and that he will be regularly checking his meter in the future . 6 . Director' s Report Mr. Wegner discussed the progress of the Menlor Reservoir site . Mr. Wegner stated that they have held one neighborhood meeting which went very well and they have met with the County on future park property and the property they are considering is adjacent to the Menlor site . - Murray, Smith and Associates IWB MEETING MINUTES- SEPTEMBER 11, 1996 PAGE 4 have turned in the permit to the County and the hearing will be scheduled in October. Staff will be holding another meeting on the site on a Saturday in September. Once this date is determined we will notify Board members . The process has begun on having the tree survey done and at this time there appears to be no opposition to the proposed reservoir. Mr. Wegner continued to say that although they have had difficulty contacting the property owner in Round Tree Estates (easement issue) , they do not anticipate any problems and MSA is continuing to work on the design as discussed. Regional Water Supply Plan and Consortium will have the final draft out in next couple of weeks . Will have a draft of the IGA. Bill Monahan and Mr. Wegner are negotiating with Lake Oswego on a water sales contract to purchase surplus water - no parterning. Looks as though the contract will be for five years with regular renewals . Sub Regional Committee. Have had two meetings with Water Commissioner this summer on water rights application and expect a decision by October. System Development Charges - Effective December 1 will - increase as recommended by CH2M Hill . The only testimony received was a request from the Homebuilders Association to change the effective date to January 1 which was compromised to December 1 . Back in April/May agreed to purchase 1 mgd from Portland, with the additional demand staff agreed to increase purchase to 2 mgd and have notified Lake Oswego (mid July) . Randy Volk has retired his position as Utility Manager and the Department is currently advertising to fill his position. The Property Manager for the City of Tigard has also left the organization to move to Texas . The Operation Manager is working on water and special projects . Commissioner Budihas stated that in the sidewalk area in King City (King Richard @ 128th, at the park, 13020 Carmel) there are small plates that are raising up that are labeled water. Mr Wegner stated they will check on them and get back to him. 7 . Non Agenda Items Commissioner Froude questioned whether the Board would like to contribute to the Peggy Manning Memorial Fund? Mr. Wegner stated that he would check on whether this could be taken from IWB MEETING MINUTES - SEPTEMBER 11, 1996 PAGE 5 City funds . Commissioner Hunt stated if this was not appropriate to be taken from Water fund, the Board members could contribute individually. Discussed that the Sprint Mono pole went up today and a check was received yesterday in the amount of $8, 000 for the remainder of the year. 8 . Adjournment A motion was made by Commissioner Budihas to adjourn which was seconded by Commissioner Hunt. kathyliwb9-11.min IWB MEETING MINUTES SEPTEMBER 11 , 1996 PAGE 6